Bharat Sanchar Nigam [BSNL] Complaints & Reviews

The company has the monopoly in internet services in the city and they take undue advantage of it. I am a customer of BSNL broadband for around 7-8 yrs now and have always faced some problem or the other every now and then. I had no other service provider to switch to as only BSNL is the one providing internet services in the city.
My line has some problem due to which i face connectivity issues very often (at least 10 times a day)...

i have recharge from bsnl portal on 24.04.2012 for rs 98 for 2g data. the receipt no is [protected] and the transaction id is TXE[protected] but confirmation message not comes on my mobile while the Rs.98 deduct from my bank account. after it i call on bsnl no[protected] on many times which is provided by bsnl portal but no response from them. After it i email [protected]@bsnl.co.in but it shows permanently blocked or out of order. then i...

sIRS,
dESPITE COMPLAINTS MADE NO ACTION BEING TAKEN WITH REGARD TO REPLACEMENT OF INSTRUMENT ATTENDING TO THE FAULTS, STANDARD ANSWER IS WE WILL LOOK INTO IT.UNFORTUNATE THAT THE LINE MEN MAKING MERRY BY DEMANDING FO THE INSTRUMENTS,...

From:
Kinship Technologies[protected]
No.40 II main road Ra puram Chennai-600028

Complaint Details:
I had receiving the unwanted calls daily for past two weeks from the following numbers,- [protected],[protected],[protected],+[protected].
So i need to avoid these calls to my mobile number [protected]....

The telephones in Sheokuti area, ALLAHABAD are dead since[protected]. I have booked complaint for my phone[protected] on Complaint booking telephone No. 198 on[protected]and complaint number is given 1953353 but no action is taken till date. We tried to contact concerned DGM Mr. Shyam Babu at his No.[protected] but no body is attending phone. On personal contact to different BSNL offices, neither we got satisfactory asnwer nor the telephones...

I applied for BSNL Broadband connection through online on 19 April 2012 and i got the lead id: KABAN[protected] for future correspondence. as per the application, one guy called me and came to my area. He collected required documents and Rs.600/- also. He told me that within 48 hours i will get an sms on my mobile phone regarding for this and after that the people will come and install the modem. But i didn't get any sms and nobody came...

I recieved a message from[protected] where it is written that Thanks for subscribing xplore pack from handygo at 24/04/2012 06:08 pm for Rs.30 valid till 24/05/2012. To unsubscribe send UNSUBXP to 55678.
Idid not ask for this subscription and I never except this message from bsnl., Victimized me and deduct the amount of Rs.30/- . I request you to kindly look into the matter and see that the amount is credited to my account. Please...

I took a broadband connection on my telephone[protected] in October 2008. Until then I was using a VSNL ‘prepaid connection for 1 GB download for Rs.400/-’. This was sufficient for my use for one month. At that time I saw a news item about BSNL broadband at Rs.250/- for 1 GB download. Hoping that I can save about Rs.150/- a month, I opted for this. When I asked for a ‘prepaid connection’ the staff at the counter gave me an application...

Sir, my land line telephone no[protected] has been dead since february 2011. The cable has been cut-off and stolen. no restoration was made since then . But arbitrary billing extent up to 5000.00 is sent to my address . inspite of complaints to room no-01 of GMTD no action has been taken . I request the concerned authority to make an enquiry and settle correct dues with me as on february2011 instead of sending false and excessive bills.br...

The internet installed at my landline no.[protected] is not working for the last three months. A no. of complaints were lodged over phone and in writing also but it is regretted that no action has been taken.Once your representative visited my house and told that the modem is not working since than nothing has been done. Hence, it is requested that the broadband connection and facility of landline phone may be discontinue. A letter to this...

Respected Sir,
I have a BSNL Prepaid GSM connection under Calcutta Telephone District. I select a Caller tune and the company activated the same accordingly. But when anyone call me, he heard a short ADVERTISEMENT OF BSNL and then start the Caller tune. My complain is, when i paid the this caller tune Rs. 42/month, then why i bear that short advertisement before starting caller tune. Please take action so that "the provider withdraw...

Dear Sir,

I lost my mobile today i.e:[protected] can u please deactivate my Sim. My mobile model num is nokia c1-02.
pls iam requesting sir.

Thank You,
G.Anil Kumar,
Kothagudem,
Khammam Dist...

Hi sir,

I bought a broadband connection from BSNL and after 02 years I requested for a plan change. BSNL customer care told me to surrender the Modem and get an acknowledgement which I did. After that still they bill me for the Modem which I no longer have. I contacted the customer care they told me speak to the JTO, he then informed me to speak to billing department at Guindy, they then told me that the JTO has to update...

TO
BSNL kolkata
my mobile no is [protected]. I don't know why my internet speed is decrease compare to my friend. At the 1st time I got good speed but stil now that is very very bad for this reason i called BSNL customer care but there I didn't get any response .
please sir see about this then i will be great full to you....

Dear Respected Sir

Today I received a sms from the above No[protected]BP-CAINTK) at 12:49:23
which intimated me that Rs 7/- is charged, while their is no request from my side to provide the stuff which they had provided. While I tried to contact the number to lodge my strong protest I get the answer from BSNL that there is no such number exist. Then I tried to find out the location of the above mobile No which is...

Sir,

Complaint : BSNL GMTD Kanpur UP(E)
landline Telephone 2583370
i) Adjustment for Broadband Installation Charges Rs.250/-
ii) Adjustment for Broadband Security Charges Rs.500/-
iii) Not providing 20% rebate available under plan to PSU Employees
iv) imposing penalties every month

W/r to above, the said phone was installed at my residence with internet facility loaded with...

I gave request for new broadband connection from BSNL 8 months back, still they are not providing me the connection......
There are working BSNL landlines in my street , but there are no provision to new connection in the existing junction box. So they told me we'll add new connection ports and then will give me landline connection. Its been 8 months since i gave request and still they didnt increase ports in the junction box...

Respected sir, i have a BSNL postpaid card(Krishi card) and its no. [protected].From last few months, i m facing too many problems like call drop,net surfing network error,etc.i did the complaint in Bsnl customer care but they always said that problem is in progress or problem is resolved.but still i m facing same problem so i decide to complaint here. so please resolve my problem ,its my humble request.
...

I was proud to say I'm the BSNL customer.I'm using STUDENT SUVIDHA BSNL plan in KERALA from 2009 ,they had introduced 1 year validity recharge.It was ok till last year.But now they had stopped the validity recharge. It's AGAINST CONSUMER RIGHTS to discontinue validity recharge of old plans.They can stop providing old plans to new one's in future but cannot order their consumer's to change the plan by forcing.This...

My self Mehul D Thakkar My sister has a BSNL Prepaid Card Her Mob No is [protected] She has call to BSNL Prepaid Customer Care so many times for stop Caller tune in her mobile but still not stop & in every month there is a charges of 30Rs deducted from her balance from so many times.
You can interact with BSNL Customer Care dept for the same so request you to pls credit all wrongly debited charges & stop caller tune on uregnt...