Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15978
Resolved
6090
Unresolved
9888
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 505

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bidho52
from Begusarai, Bihar
Feb 13, 2012
Report
Copy

Address: Koraput, Odisha

i had done an easy onle Top up recharge of Rs.220 on dated 06.02.2012 at 11.34 PM through online SBI banking Ref.No.IG90851835 in the mobile. No.[protected] but the same has not been done and Rs.220 has been deducted from my account. hence you are requested to credit in my account at an early adte. Thanks.
my contact no. [protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    RAJ LIME INDUSTRIES
    from Sikar, Rajasthan
    Feb 13, 2012
    Resolved
    Report
    Copy
    Resolved

    Address: Jodhpur, Rajasthan

    Sir,

    Iam a state Government Employee. Call Rate of My BSNL Cell Phone (Pre-paid) was 49 Paises & 59 Paises to BSNL & Others respectively. Since last few days it is charging Re.1.00 to BSNL and Re.1.20 per minitue to other phones. I have several times recharged by Rs.3/- for decreasing the call rate and thereafter approched Customer Care of BSNL. In response to my query I have been informed by Customer Care of BSNL that the rate is 49 Paise to BSNL and Paise 59 to Other Phones but I am sorry to state that the call rate is Re.1 & Re.1.20 till today. How I can decreas the Call Rate as of earlier.This matter has been conveyed to BSNL Customer Care several times but the result is the same. Under the curcumstances I have no option except to remove the SIM and obtain a new SIM BSNL or Other. The difficulty is that the number has been given to department concerned and so many others.

    (MRS.) SUJA. K.N.
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
    Dear sir,
    I used dual sim mobile.From that one sim is from bsnl.due to some problem my all received, dialed, missed call and sms deleted.i have some important contact which i was not saved at that time.i need all these last 10 numbers.I will be obliged to you.
    plese send all these to my mail id:[protected]@gmail.com
    regards
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      kk_kshitij77
      from Chhabra, Rajasthan
      Feb 11, 2012
      Resolved
      Report
      Copy
      Resolved

      Address: Rajasthan

      dear sir,
      I have a bsnl prepaid mobile no [protected].I want to unsubscribe the LOVE SMS Service provided by BV-OVRSEA.As there is no number available so i can not even send the the SMS that UNSUB LOVE to unsubscribe.I have already lost 30 rupees twice in jan 2011,I have recived a message on 11feb 2012 from the same BV-OVRSEA SMS center that my subscription for LOVE sms service will be renued after 2 days .Send UNSUB SLOV to unsubscribe.
      i send MESSAGE for UNSUB SLOV TO unsubscribe. BUT DIDN'T STOP SERVICE
      Aug 13, 2020
      Complaint marked as Resolved 
      I have BSNL postpaid line in my mobile no (+91)[protected].Although i have not asked any service from/under BV-OVRSEA, but they are illegally charging rates from my given number, e.g. by stating-"Rs.15 Charged.Thanx for usingour joke Service.Your service has been renewed.".Similar language with respect to "Chat Messanger"Also with message like-"Promela 23yrs:Hi, wats up...reply krne ke lie Send chat anamika to 55888".
      I want to stop all these nonsence services.Please give me clear feed back to get rid from these sort of services, for which i have been forcedly charged - Thanking you, R.N.Mukhopadhaya
      dear sir,
      I have a bsnl prepaid mobile no [protected].I want to unsubscribe the LOVE SMS Service provided by BV-OVRSEA.As there is no number available so i can not even send the SMS that UNSUB LOVE to unsubscribe
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        saratmodicare
        from Bhopal, Madhya Pradesh
        Feb 11, 2012
        Resolved
        Report
        Copy
        Resolved

        Address: Ganjam, Odisha

        THIS IS SARAT KUMAR NAYAK OF BERHAMPUR,ORISSA. I AM A BSNL PREPAID MOBILE SUBSCRIBER. MY MOBILE NO. IS [protected]. TODAY I CONTACT TO BSNL CUSTOMER CARE EXECUTIVE AND ASKED HIM TO CHANGE MY MOBILE PLAN AND TOLD HIM TO CHANGE MY PLAN TO SARAL ANANT(LIFE TIME VALIDITY). HE TOLD ME TO SEND A SMS BY WRITTING <HELP PLANCHANGE> AND SEND TO 53733. THAN IN REPLY SMS I HAVE TO CHOOSE 1. I DID AS PER HIS INSTRUCTION. BUT IN REPLY SMS CAME FROM BSNL THAT INVALID KEYWORD. PLEASE SEND CORRECT KEYWORD TO 53733. SO KINDLY HELP ME, I SUFFERED DUE TO MISGUIDE BY BSNL OR TECHNICAL ERROR HAPPENED FROM BSNL.

        REGARDS
        SARAT KUMAR NAYAK
        BERHAMPUR
        GANJAM
        ORISSA
        Aug 13, 2020
        Complaint marked as Resolved 
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          balajirameshkumar
          from Ernakulam, Kerala
          Feb 11, 2012
          Resolved
          Report
          Copy
          Resolved

          Address: Chennai, Tamil Nadu

          We have a broad band connection under ULD900 plan which is supposed to be upto 4Mbps speed. But till date the speed has not improved more than 1.5Mbps. Why is it so?
          I tried with the exchange regarding this issue and they seem to be highly courteous and obliging but could not help in this issue.

          When I tried 1504 around 12:30 today the executive said that there was a problem throughout tamilnadu and will be rectified in 30 mins. But till 15:30 nothing happened. Again when I called 1504 they said that your complaint will be attended in 24 hrs like an IVR system.

          Kindly do the needful.
          Aug 13, 2020
          Complaint marked as Resolved 
          My Telephone no is 2247 8883 the same is not working for last 4 days also i have given compliant for the same.
          But no one is attend the problem till date.

          Please do the needful immediately.
          My landline 24716588 broadband not working past 15 days. I have given so may compliants and no response so far. Kindly do the needful immediately without further delay.
          My Telephone No 26184008 broadband some time not working .modam conection suddenly discontinue the internet light.
          modam switch oning after 15 min back displaying modam dsl light and internet light.iam already complaint lodged.
          complaint no [protected] and [protected].no response .please without further delay.
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            W
            www.22sd
            from Delhi, Delhi
            Feb 10, 2012
            Report
            Copy

            Address: South 24 Parganas, West Bengal

            I had lodged a complaint on 31st December, 2011 as I was
            facing broadband modem link failure problem. But, no actions have been
            taken till now and I am having the same problem now. I cannot make another
            complaint since the last complaint is open till now. My broadband modem
            link starts blinking after 5 to 10 minutes on an average and broadband
            connection gets disconnected after link failure.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nachi Muthu
              from Tiruchengode, Tamil Nadu
              Feb 10, 2012
              Report
              Copy

              Address: Tamil Nadu

              I am using the Landline which is enrolled Internet numbered as[protected]. The actual speed while I purchase, they told 100Mb/Sec. But Now I got only 4 KB/ sec. My location is Rasipuram, Namakkal, 637 408. -Dr K Nachimuthu

              BSNL Broadband — Connectivity + Speed

              I have no connectivity from two days. When I Am complaining to BSNL Office Kotdwara there is no responce + Wheneevre connectivity is here speed is no geniun. I have taken Unlimited 256 kbps & appers only 140 kbps speed. I have a problem with my clients.
              Thank you
              Abhishek Gupta
              [protected]
              I always face the probem to see the broad band usage accounts after some time even code the exact portal ID code and password by me
              The speed is very slow and the server is not connected with the web page and also not able to see the the broadband usage even code the exact portal id and password
              Dear Sir, Pls check is there any other downloads are running like torrent, adobe, windows update etc.. It seems your values are checked in torrent or IDM download. Please check speed through BSNL site (www.dataone.in) or www.speedtest.net. 1Mbps = 1028 Kbps = 128.5 KBps. Pls mention your plan and its rated speed.
              Helpful
              Found this helpful?
              4 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Manikya Charan
                from Kolkata, West Bengal
                Feb 10, 2012
                Report
                Copy

                Address: Munger, Bihar

                With deeply regretted, I would like to inform you that I have not activated Chatting massage, rather than Rs. 3 has been deducted from my mobile no. [protected] which is not desire. Such type of malpractices, I have gave up BSNL mobile no. [protected]. This is highly objectionable.

                I think BSNL has found best way to collect black money to fulfill their staff grievance and salary. If BSNL will adopt such type of wrong path, there is no longer time to diminished.

                Therefore, I request you to please inquiry my case and refund my amount which has been deducted from my account and stop this SMS service.
                Thanking you.
                Manikya Charan Hansdah,
                Mob. No: [protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rameshm213
                  from Chennai, Tamil Nadu
                  Feb 9, 2012
                  Report
                  Copy

                  Address: Chennai, Tamil Nadu

                  This is Ramesh, I am a new user to BSNL Broad Band, I got a connection with speed of 4MBPs. But from the date of getting connection, apprx one month. I am not getting even 2 mbps. I am able to get only 256 - 512 KBPs. I have given three complaints to BSNL call centre, they are registering the complaint and the complaints numbers are as follows [protected] dtd. 03.02.2012, [protected] dtd. 05.02.2012 & [protected] dtd 08.02.2012. For all these complaints I am getting SMS by the next day, saying that the problem has been rectified. But I am not aware what corrective action they have taken. Till Now my speed is 256-512KBPs only, without checking the speed in my home how they have corrected. They do not have mail contact also. Hence nothing is recorded. If possible provide the correct contact person / contact mail so that some action has to be taken. Thanks Ramesh. M

                  Bsnl chennai Broadband — Slow Speed

                  I have taken a broadband package with 512 kbps unlimited downloads from BSNL. However it is very very disappointing to note that most of the time the download speed is between 9 to 11 kbps. I am really puzzled at why the package is named as 512 kbps if the actual speed works out to 11 kbps. I dont know if I made a mistake choosing BSNL.
                  You are getting the correct speed. Your complaints wil not result anything. Understand bits and bytes first.
                  8Mbps = 1 MBps (Actual speed in bytes)
                  hence 4 Mbps = 500 KBps.
                  Hence your speed is correct. You will get a maximum of 512 KBPs download speed.
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    ramverma1975
                    from Adampur, Punjab
                    Feb 8, 2012
                    Report
                    Copy

                    Address: Jalandhar, Punjab

                    Sir, I have landline number 2299600 and 2290600 as a second rent free phone. On[protected] my phone number 2290600 was diconnected by BSNL without any reason. After many complaints there is no any action has been taken. This number was distributed to my all relatives and customers. Please check why this number was disconnected and reconnect as early as possible.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      banerjeesrilekha
                      from Kolkata, West Bengal
                      Feb 8, 2012
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Howrah, West Bengal

                      I lodged my complaint No.[protected] Dt.08.01.2012, for high bills of my mobile
                      after the Land line number has been changed by the Calcutta Telephones.The mobile is
                      mainly used to keep contact with the land line under the Manikjor Plan. Till date the complaint is unattended , moreover when inquired in the '' Complaint Status'' It says'' There is no such complaint'' under the said ID.
                      I understand that the previous complaint has been deleted ( What BSNL do very often in case of fault complaints) I lodge the complaint again on 08.02.2012
                      Comp No.[protected].
                      Let BSNL authorities awoke and respond.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      You will never get any response from them. They are basically old scrap in our society. Change everything which are provided by them. You will not get any service from them. NEVER...
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        E
                        ecoparasakthi
                        from Suchindram, Tamil Nadu
                        Feb 8, 2012
                        Report
                        Copy

                        Address: Tirunelveli, Tamil Nadu

                        DEACTIVATE CALLER TUNE IN MY MOBILE NO[protected].
                        We are the BSNL prepaid cell phones users for the last 10 years. To our great dissatisfaction, some of the B tunes are regularly charging to our balances without our consent. Many a time We tried our level best to stop them but proved futile. To avoid these unnecessary charges for our caller tune charges, We shifted one of our phones to VODAPHONE.

                        We sincerely request to stop these unwarranted charges which we never want or wish to have. at the earliest.

                        Being I am a government employee, I do not want to go for private operators at any movement. But unfortunately the system of charging at your/ the setup for the charges of B tunes at will constrained us to go for private operators.

                        We request you once again, desist from charging the unwanted charges immedialtely.


                        Yours faithfully,

                        PST SAI OUR CELL NOs: 1) [protected] 2) [protected] 3) [protected]
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ali Haider Rizvi
                          from Delhi, Delhi
                          Feb 7, 2012
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Lucknow, Uttar Pradesh

                          Ali Haider Rizvi
                          [protected]
                          451/20/11 A jafaria Colony
                          Muftiganj Chowk Lucknow
                          [protected]@gmail.com

                          I am a customer of BSNL bearing mobile number [protected], For Dec -12 month i have not make a single call from the my number but i got Rs 972 bill against my number.I have made so many calls to coustomer care regarding my bill but not got any information from the coustomer care, they even not properly responding & it happen aroun 10-15 times.

                          At last I have made the payment & it shows number disconnected.

                          Expecting your positive response & do needful for the same.
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          BSNL Mobile — Excess Mobile Bill

                          Hi,

                          I got false mobile bill from BSNL. The excess amount comes around 2500. After repeated complaints they send me a detailed bill and it contains some of the numbers which are unfamiliar and those numbers have call duration of one hour on daily basis. How can this be tackled. I am wondering how this could happen?

                          Please help
                          excess mobile bill
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            gloriasahoomazumdar
                            from Delhi, Delhi
                            Feb 7, 2012
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Karnataka

                            LANDLINE BROAD BAND CONNECTION NOT AVAILABLE
                            Dear Sir,

                            I, gloria Sahoo Mazumdar on behalf of my husband(Dipayan Mazumdar), residing in House No.31, Near MEG Layout 1st cross, A.Narayanpura, want's to lodge a complaint stating that Since DEC 2012 we are not recieving either the telephone connection nor the internet properly.

                            We loged the complaint several time.Each time I only recieved the Complaint No but of no use.. One Day luckily it happend and i got to speak to somebody saying already the complaint is lodged and gave me a number to call . I called the number nobody ever picks up that number it only keeps on ringing.


                            And As of date When we call the customer care they always give us the docket no and a contact no. to contact on some tel.No which never works.. We have been regularly paying the bill through HDFC online Payment option. Till Date We are paying the Telephone bill with no service . Can you please help us to resolve this issue and fix our telephone connextion and internet connection which has been a problem since more than a year Now.


                            We are making the Payments for the Bill For which we are not getting the service at all. Is this right.. Please help us to resolve this issue as we don't wan't to disconnect the line.

                            Below is the particulars of Our no.

                            BSNL Land Line No. 28531639
                            Customer Name: dipayan Mazumdar

                            I will be very grateful to you if you provide your co-operation with us.. You can also contact us 24hrs @[protected]. I will be very obliged if you give me the correct number to contact you to resolve this issue or give me proper direction what am I supposed to do to resolve this issue because several times i tried to lodge a complaint through the bsnl website but each time after entering the complete complaint it says -There was a problem sending this mail .

                            I you provide your help and lodge a complaint against the BSNL Service I will be very obliged to you.

                            Also this is the third time I am facing where it becomes very difficult to contact any bsnl people.. I really facing problem with no internet and telephone connection .


                            Thanks & regards
                            Gloria Sahoo M.
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            bsnl landline connection — LANDLINE CONNECTION NOT AVAILABLE

                            Dear Sir,

                            I, gloria Sahoo Mazumdar on behalf of my husband(Dipayan Mazumdar), residing in House No.31, Near MEG Layout 1st cross, A.Narayanpura, want's to lodge a complaint stating that Since Last May 2008 we are not recieving either the telephone connection nor the internet properly. We contacted the customer care they say some wire-man will be comming but they never come. And As of date When we call the customer care they always give us the docket no and a contact no. to contact on some tel.No which never works.. We have been regularly paying the bill through HDFC online Payment option. Till Date We are paying the Telephone bill with no service . Can you please help us to resolve this issue and fix our telephone connextion and internet connection which has been a problem since more than a year Now.

                            Once in the Month of march i made a complaint the customer care person followed for few days and told some person will come and rectify the problem but nobody came and when I tried to reach her through the called number, it used to ring but nobody used to pick up the call at all.

                            We are making the Payments for the Bill For which we are not getting the service at all. Is this right.. Please help us to resolve this issue as we don't wan't to disconnect the line.

                            Below is the particulars of Our no.

                            BSNL Land Line No. 28531639
                            Customer Name: dipayan Mazumdar

                            I will be very grateful to you if you provide your co-operation with us.. You can also contact us 24hrs @[protected]. I will be very obliged if you give me the correct number to contact you to resolve this issue or give me proper direction what am I supposed to do to resolve this issue because several times i tried to lodge a complaint through the bsnl website but each time after entering the complete complaint it says -There was a problem sending this mail .

                            I you provide your help and lodge a complaint against the BSNL Service I will be very obliged to you.

                            Thanks & regards
                            Gloria Sahoo M.
                            dear sir,
                            i inform you that i have requirement of new landline conncetion with broadband so that i am applying to bsnl new landlind with bradband connection at the month of july but company has not response because he told me lineman and S.D.E., D.E. AND PGM SURAT are noroom of cable into our GODADARA area so that pl. sir urgently actio this matter because more requirment of our area of broadband and internate conction
                            LANDLINE and Broad Band Not working
                            LANDLINE BROAD BAND CONNECTION NOT AVAILABLE
                            Dear Sir,

                            I, gloria Sahoo Mazumdar on behalf of my husband(Dipayan Mazumdar), residing in House No.31, Near MEG Layout 1st cross, A.Narayanpura, want's to lodge a complaint stating that Since DEC 2011 we are not recieving either the telephone connection nor the internet properly.

                            We loged the complaint several time.Each time I only recieved the Complaint No but of no use.. One Day luckily it happend and i got to speak to somebody saying already the complaint is lodged and gave me a number to call . I called the number nobody ever picks up that number it only keeps on ringing.


                            And As of date When we call the customer care they always give us the docket no and a contact no. to contact on some tel.No which never works.. We have been regularly paying the bill through HDFC online Payment option. Till Date We are paying the Telephone bill with no service . Can you please help us to resolve this issue and fix our telephone connextion and internet connection which has been a problem since more than a year Now.


                            We are making the Payments for the Bill For which we are not getting the service at all. Is this right.. Please help us to resolve this issue as we don't wan't to disconnect the line.

                            Below is the particulars of Our no.

                            BSNL Land Line No. 28531639
                            Customer Name: dipayan Mazumdar

                            I will be very grateful to you if you provide your co-operation with us.. You can also contact us 24hrs @[protected]. I will be very obliged if you give me the correct number to contact you to resolve this issue or give me proper direction what am I supposed to do to resolve this issue because several times i tried to lodge a complaint through the bsnl website but each time after entering the complete complaint it says -There was a problem sending this mail .

                            I you provide your help and lodge a complaint against the BSNL Service I will be very obliged to you.

                            Also this is the third time I am facing where it becomes very difficult to contact any bsnl people.. I really facing problem with no internet and telephone connection .


                            Thanks & regards
                            Gloria Sahoo M.
                            My telephone no. With std code is[protected].it belongs to ranchi jharkhand.i have registered complaint on no. 198 on 21st march.since then it has not been fixed.for past 3 weeks i also spoke with customer care and he assured me my phone would be fixed in 24 hrs, i have done this twice.i have also registered my complaint at exchange where a few employees even said if you have so much problem then disconnect it.as can you see they were very rude.i also tried calling public grievance officer ranchi but no answer.also i tried calling Sde ashok nagar on the number Given on bsnl website but it says please check your number.now this is my last hope.please do something.
                            Helpful
                            Found this helpful?
                            4 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              papaulose
                              from Delhi, Delhi
                              Feb 7, 2012
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Thane, Maharashtra

                              Dear Sirs,
                              I had been continuously getting promotional messages for Ayyappa Pack and in end Dec. 2011 I received a message from BT-ONMOBL on my cellone connection [protected] thanking me for subscribing to Ayyappa Pack when I had not agreed for any subscription. I was charged Rs.10 without my consent. My efforts to reply that I did not want any subscription failed. Again on Jan. 04, 2012, I received SMS saying " your Ayyappa pack will be renewed automatically on 07.01.12. I could not send a reply SMS as sending failed. My effort to contact BSNL Chennai Customer care also failed as I had already moved to Mumbai and the customer care no was same for both BSNL Chennai and MTNL, Mumbai. The subscription is being periodically renewed and Rs.10 each charged to my account and I have not been able to stop this unauthorised subscription. Pl. do the needful to get this subscription discontinued as I am not interested in Ayyappa Pack. Pl. confirm when action is taken. Please also arrange with the BSNL to stop any kind of automatic renewal without the express consent of the subscriber also to provide a reply facility for such SMS
                              P A Paulose
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kalachakra
                                from Pune, Maharashtra
                                Feb 7, 2012
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Ganjam, Odisha

                                TO
                                THE CHAIRMAN CUM MANAGING DIRECTOR
                                BHARAT SANCHAR NIGAM,
                                HARISH CHANDRA MATHUR LANE,JANPATH.
                                NEW DELHI-110001

                                KIND ATTENTION SHRI GOPAL DAS

                                SUB: POOR NETWORK AT BERHAMPUR,DIST: GANJAM,ODISHA.

                                SIR,
                                I AM REGREAT TO SEND THIS COMPLAINT TO SONSUMERS COMPALINT FORUM THAT SINCE A LONG TIME AT OUR BERHAMPUR AS WELL AS CHANDIRAMCHANDRAPUR NEAR POLASARA BLOCK NO NETWORK ZONE.
                                IN CONNECTION I SEND YOU MUCH MAIL & YOUR CHEIF GENERAL MANAGER ODISHA CIRCLE HEAD. JUST ASKING ME OVER PHONE BUT NOT YET RACTIFIED THIS PROBLEMS.
                                YOUR CUSTOMERCARE PEOPLE ALSO NOT RESPONDING TO THE BSNL CUSTOMERS CALLS. THEY ARE DIS-CONNECTING THE CALL IN BETWEEN THE CONVERSATION. AGIN WE ARE TRYING FOR CONTACT TO CUSTOMER CARE. THEY ARE NOT RECEIVING THE CALLS.
                                SIR, MY SUGGESTION IS THAT IF YOU TRANSFER SOME STATE LEVEL OFFICER THEN IT MAY CHANGE. IN OUR TOWN PEOPLES ARE TALKING THAT SOME OFFICERS ARE TIE UP PRIVATE COMPANIES NETWORK PROVIDERS. BECAUSE SOME OF THE BSNL CUSTOMER WILL DISCONNECT AND THEY WILL JOIN IN PRIVATE COMPANY NETWORK.

                                IN CHANDIRAMCHANDRAPUR NEAR POLASARA THERE IS NOT NETWORK . ALL MOST STAYING SURAT,BANGALORE,BIHAR. THEY ARE UNABLE TO TALK IN MOBILE WHEN THEY WANTS. AT THAT TIME NO BSNL NETWORK. WHEN SMALL TOWN BERHAMPUR PEOPLES PROBLEMS ARE NOT HEARING BY YOUR CUSTOMERCARE STAFF OR OFFICER , HOW WE EXCEPT ABOUT THE RURAL PEOPLES GRIVENCES.

                                SIR, MY REQUEST IS PLEASE LOOK INTO THE MATTER AS A PRIORITY BASIC , SO THAT BSNL CUSTOMER WILL GET GOOD SERVICE.

                                AWAITING YOUR ACTION IN THIS REGARDS VERY SOON.
                                WITH REGARDS.
                                SUNIL KUMAR MISHRA
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  alijaved
                                  from Chennai, Tamil Nadu
                                  Feb 6, 2012
                                  Report
                                  Copy

                                  Address: Sirmaur, Himachal Pradesh

                                  Hi I live in village Gulabgarh, Paonta Sahib (HP). BSNL. For about 3-4 months we are getting a very weak siganal in the area which is causing problems in communicating our beloved ones. Despite of many complains, the matter has not been resolved I kindly request BSNL to sort this signal problem at the earliest.
                                  Rgds
                                  Javed
                                  NO BSNL SIGNAL IN GAUR DEFENCE OFFICERS ENCLAVE, ADJACENT DILKUSHA GARDEN, SULTANPUR ROAD, LUCKNOW. COMPLAINT SUBMITTED MANY TIMES AND PROBLEM RESOLVED TEMPORARILY.
                                  Dear Sir,
                                  1. I am an Army Officer and am staying in GAUR DEFENCE OFFICERS ENCLAVE, NEAR DILKUSHA GARDEN, SULTANPUR ROAD, Lucknow
                                  2. I have a BSNL connection, which is used to access internet through a dongle. The connectivity in this enclave for BSNL signal is extremely poor and at times it is either 'NO SIGNAL' or one bar and a max of two bars. I had submitted complaints last year for the same also but the problem was resolved temporarily.
                                  3. Many times the signal just gets interrupted leaving us in a fix.
                                  4. Please intimate if the problem could be resolved permanently. If not, due to some technical reasons, we may like to switch to a different operator as Vodafone and Airtel have better connectivity.

                                  Regards,

                                  Col Sanjay Vaidya
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    PalanisamyManoharan
                                    from Coimbatore, Tamil Nadu
                                    Feb 5, 2012
                                    Report
                                    Copy

                                    Address: Coimbatore, Tamil Nadu

                                    I am unable to unsubscribe BSNLLive 3news channels at 29 service as I am unable to get portal pin number of my account in the bsnllive web site. My mobile no is [protected]
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pronab Kumar Das
                                      from Etawah, Uttar Pradesh
                                      Feb 5, 2012
                                      Report
                                      Copy

                                      Address: Samastipur, Bihar

                                      Since few months I am getting unnecessary SMS from no[protected], and charged RS 10/110 days for subscribing for WAP Bollywood subscription Pack. I never requested for that. I request you to stop sending sush messages and deducting money immediately. Thanks
                                      Please stop sending bsnl Wap Bollywood subscription pack to my mobile no [protected] immediately.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        ravindrasingh304
                                        from Raipur, Chhattisgarh
                                        Feb 5, 2012
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Faizabad, Uttar Pradesh

                                        Ravindra singh
                                        39 bn crpf
                                        naveen mandi faizabad
                                        utter predesh
                                        Feb 05, 2012
                                        respected sir
                                        sir I lock my phone yesterday. kindly provide me puk no [mob no [protected] sim no[protected]



                                        thanking
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        RESPECTED, SIR
                                        I HAVE BUY A NEW CDMA SIM FROM TANDA AMBEDKAR NAGAR BUT OUR NO. IS NOT WORKING.DIALING ON THIS NO. IT TALLS NO. IS SWICHED OFF. PLS SOLVED MY PROBLEM.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit