Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir,
I used dual sim mobile.From that one sim is from bsnl.due to some problem my all received, dialed, missed call and sms deleted.i have some important contact which i was not saved at that time.i need all these last 10 numbers.I will be obliged to you.
plese send all these to my mail id:[protected]@gmail.com
regards

I have BSNL postpaid line in my mobile no (+91)[protected].Although i have not asked any service from/under BV-OVRSEA, but they are illegally charging rates from my given number, e.g. by stating-"Rs.15 Charged.Thanx for usingour joke Service.Your service has been renewed.".Similar language with respect to "Chat Messanger"Also with message like-"Promela 23yrs:Hi, wats up...reply krne ke lie Send chat anamika to 55888".
I want to stop all these nonsence services.Please give me clear feed back to get rid from these sort of services, for which i have been forcedly charged - Thanking you, R.N.Mukhopadhaya

dear sir,
I have a bsnl prepaid mobile no [protected].I want to unsubscribe the LOVE SMS Service provided by BV-OVRSEA.As there is no number available so i can not even send the SMS that UNSUB LOVE to unsubscribe

My Telephone no is 2247 8883 the same is not working for last 4 days also i have given compliant for the same.
But no one is attend the problem till date.

Please do the needful immediately.

My landline 24716588 broadband not working past 15 days. I have given so may compliants and no response so far. Kindly do the needful immediately without further delay.

My Telephone No 26184008 broadband some time not working .modam conection suddenly discontinue the internet light.
modam switch oning after 15 min back displaying modam dsl light and internet light.iam already complaint lodged.
complaint no [protected] and [protected].no response .please without further delay.

BSNL Broadband — Connectivity + Speed

I have no connectivity from two days. When I Am complaining to BSNL Office Kotdwara there is no responce + Wheneevre connectivity is here speed is no geniun. I have taken Unlimited 256 kbps & appers only 140 kbps speed. I have a problem with my clients.
Thank you
Abhishek Gupta
[protected]

I always face the probem to see the broad band usage accounts after some time even code the exact portal ID code and password by me

The speed is very slow and the server is not connected with the web page and also not able to see the the broadband usage even code the exact portal id and password

Dear Sir, Pls check is there any other downloads are running like torrent, adobe, windows update etc.. It seems your values are checked in torrent or IDM download. Please check speed through BSNL site (www.dataone.in) or www.speedtest.net. 1Mbps = 1028 Kbps = 128.5 KBps. Pls mention your plan and its rated speed.

Bsnl chennai Broadband — Slow Speed

I have taken a broadband package with 512 kbps unlimited downloads from BSNL. However it is very very disappointing to note that most of the time the download speed is between 9 to 11 kbps. I am really puzzled at why the package is named as 512 kbps if the actual speed works out to 11 kbps. I dont know if I made a mistake choosing BSNL.

You are getting the correct speed. Your complaints wil not result anything. Understand bits and bytes first.
8Mbps = 1 MBps (Actual speed in bytes)
hence 4 Mbps = 500 KBps.
Hence your speed is correct. You will get a maximum of 512 KBPs download speed.

You will never get any response from them. They are basically old scrap in our society. Change everything which are provided by them. You will not get any service from them. NEVER...

We are the BSNL prepaid cell phones users for the last 10 years. To our great dissatisfaction, some of the B tunes are regularly charging to our balances without our consent. Many a time We tried our level best to stop them but proved futile. To avoid these unnecessary charges for our caller tune charges, We shifted one of our phones to VODAPHONE.

We sincerely request to stop these unwarranted charges which we never want or wish to have. at the earliest.

Being I am a government employee, I do not want to go for private operators at any movement. But unfortunately the system of charging at your/ the setup for the charges of B tunes at will constrained us to go for private operators.

We request you once again, desist from charging the unwanted charges immedialtely.


Yours faithfully,

PST SAI OUR CELL NOs: 1) [protected] 2) [protected] 3) [protected]

BSNL Mobile — Excess Mobile Bill

Hi,

I got false mobile bill from BSNL. The excess amount comes around 2500. After repeated complaints they send me a detailed bill and it contains some of the numbers which are unfamiliar and those numbers have call duration of one hour on daily basis. How can this be tackled. I am wondering how this could happen?

Please help

excess mobile bill

bsnl landline connection — LANDLINE CONNECTION NOT AVAILABLE

Dear Sir,

I, gloria Sahoo Mazumdar on behalf of my husband(Dipayan Mazumdar), residing in House No.31, Near MEG Layout 1st cross, A.Narayanpura, want's to lodge a complaint stating that Since Last May 2008 we are not recieving either the telephone connection nor the internet properly. We contacted the customer care they say some wire-man will be comming but they never come. And As of date When we call the customer care they always give us the docket no and a contact no. to contact on some tel.No which never works.. We have been regularly paying the bill through HDFC online Payment option. Till Date We are paying the Telephone bill with no service . Can you please help us to resolve this issue and fix our telephone connextion and internet connection which has been a problem since more than a year Now.

Once in the Month of march i made a complaint the customer care person followed for few days and told some person will come and rectify the problem but nobody came and when I tried to reach her through the called number, it used to ring but nobody used to pick up the call at all.

We are making the Payments for the Bill For which we are not getting the service at all. Is this right.. Please help us to resolve this issue as we don't wan't to disconnect the line.

Below is the particulars of Our no.

BSNL Land Line No. 28531639
Customer Name: dipayan Mazumdar

I will be very grateful to you if you provide your co-operation with us.. You can also contact us 24hrs @[protected]. I will be very obliged if you give me the correct number to contact you to resolve this issue or give me proper direction what am I supposed to do to resolve this issue because several times i tried to lodge a complaint through the bsnl website but each time after entering the complete complaint it says -There was a problem sending this mail .

I you provide your help and lodge a complaint against the BSNL Service I will be very obliged to you.

Thanks & regards
Gloria Sahoo M.

dear sir,
i inform you that i have requirement of new landline conncetion with broadband so that i am applying to bsnl new landlind with bradband connection at the month of july but company has not response because he told me lineman and S.D.E., D.E. AND PGM SURAT are noroom of cable into our GODADARA area so that pl. sir urgently actio this matter because more requirment of our area of broadband and internate conction

LANDLINE and Broad Band Not working
LANDLINE BROAD BAND CONNECTION NOT AVAILABLE
Dear Sir,

I, gloria Sahoo Mazumdar on behalf of my husband(Dipayan Mazumdar), residing in House No.31, Near MEG Layout 1st cross, A.Narayanpura, want's to lodge a complaint stating that Since DEC 2011 we are not recieving either the telephone connection nor the internet properly.

We loged the complaint several time.Each time I only recieved the Complaint No but of no use.. One Day luckily it happend and i got to speak to somebody saying already the complaint is lodged and gave me a number to call . I called the number nobody ever picks up that number it only keeps on ringing.


And As of date When we call the customer care they always give us the docket no and a contact no. to contact on some tel.No which never works.. We have been regularly paying the bill through HDFC online Payment option. Till Date We are paying the Telephone bill with no service . Can you please help us to resolve this issue and fix our telephone connextion and internet connection which has been a problem since more than a year Now.


We are making the Payments for the Bill For which we are not getting the service at all. Is this right.. Please help us to resolve this issue as we don't wan't to disconnect the line.

Below is the particulars of Our no.

BSNL Land Line No. 28531639
Customer Name: dipayan Mazumdar

I will be very grateful to you if you provide your co-operation with us.. You can also contact us 24hrs @[protected]. I will be very obliged if you give me the correct number to contact you to resolve this issue or give me proper direction what am I supposed to do to resolve this issue because several times i tried to lodge a complaint through the bsnl website but each time after entering the complete complaint it says -There was a problem sending this mail .

I you provide your help and lodge a complaint against the BSNL Service I will be very obliged to you.

Also this is the third time I am facing where it becomes very difficult to contact any bsnl people.. I really facing problem with no internet and telephone connection .


Thanks & regards
Gloria Sahoo M.

My telephone no. With std code is[protected].it belongs to ranchi jharkhand.i have registered complaint on no. 198 on 21st march.since then it has not been fixed.for past 3 weeks i also spoke with customer care and he assured me my phone would be fixed in 24 hrs, i have done this twice.i have also registered my complaint at exchange where a few employees even said if you have so much problem then disconnect it.as can you see they were very rude.i also tried calling public grievance officer ranchi but no answer.also i tried calling Sde ashok nagar on the number Given on bsnl website but it says please check your number.now this is my last hope.please do something.

NO BSNL SIGNAL IN GAUR DEFENCE OFFICERS ENCLAVE, ADJACENT DILKUSHA GARDEN, SULTANPUR ROAD, LUCKNOW. COMPLAINT SUBMITTED MANY TIMES AND PROBLEM RESOLVED TEMPORARILY.

Dear Sir,
1. I am an Army Officer and am staying in GAUR DEFENCE OFFICERS ENCLAVE, NEAR DILKUSHA GARDEN, SULTANPUR ROAD, Lucknow
2. I have a BSNL connection, which is used to access internet through a dongle. The connectivity in this enclave for BSNL signal is extremely poor and at times it is either 'NO SIGNAL' or one bar and a max of two bars. I had submitted complaints last year for the same also but the problem was resolved temporarily.
3. Many times the signal just gets interrupted leaving us in a fix.
4. Please intimate if the problem could be resolved permanently. If not, due to some technical reasons, we may like to switch to a different operator as Vodafone and Airtel have better connectivity.

Regards,

Col Sanjay Vaidya

Please stop sending bsnl Wap Bollywood subscription pack to my mobile no [protected] immediately.