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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 505

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J
jagan.j
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call get charged for Rs.40 for 20 Seconds

Address:Bangalore, Karnataka

Dear Team,

I am Raju, I like to share my worst feedback about BSNL telecommunication.

1) Yesterday (1-Feb-2012) night around 7:56 PM I got missed call from [protected] this number.

2 ) I was called at 7:57 PM on 1st Feb 2012 for the same number [protected].

3) When I was called that number call get attended from there end but nobody talked and I disconnected the call.

4)...
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SURESHAA
from Mavelikara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP NOT DONE

Address:Andhra Pradesh

Dear sir/madam, This is sureshbabu from rajahmundry.AP. Sir I submitted the documents for MNP from BSNL to DOCOMO as on dated[protected]. My number is [protected] UPC is BA853362. Irecieved a message from docomo i.e Your request for MNP is regestered successfully.5571649 on[protected]. I was cslled to Docomo custmer care and Bsnl care muchmore times. They said everyday to me wait 24 hours. So still date Iam waiting for MNP but not activate...
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Address:Pithoragarh, Uttarakhand

Sir,
An advertisement was aired on my mobile on December 29, 2011 at about 15:33:01 about Mobile Radio and I was played a list of songs. I was asked to press a certain button to listen to a particular song. I responded as I was directed above, to which I was again asked to press a certain button to confirm the subscription to Mobile Radio. It was at this point that I realized that I was unscrupulously being subscribed to Mobile Radio,...
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M
mallika bose
from Dhuburi, Assam
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Renewal of RadioMirchi FM

Address:Kamrup, Assam

My BSNL prepaid mobile [protected] has been charged rupees 7 every week (i.e. 28/month), with prior notification, on renewal of subscription to Radio Mirchi constantly since my SIM was activated. It writes as "to unsubscribe, dial 59830". But when dialed the computer says as such number does not exist. Help me unsubscribe the same and stop the deduction as such radio service does not work(exist/active) at our locality....
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S
S.Rajaram
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Internet cable line not restored

Address:Madurai, Tamil Nadu

MY BROADBAND INTERNET CABLE WAS DAMAGED AND CUT OFF DUE TO THE UNDERGROUND DRAINAGE WORK ON 05.01.2012. INSPITE OF MY SO MANY REPEATED REQUESTS AND COMPLAINTS WITH THE RESPECTIVE AE[protected], JTO[protected] AND DE[protected] NO ACTION HAS BEEN TAKEN SO FAR FOR THE LAST 25 DAYS. MOST OF THE TIMES THE AUTHORITIES DO NOT ATTEND TO THE CALLS FROM THE CUSTOMERS.

SINCE THERE HAS BEEN NO CABLE CONNECTION, I HAVE BEEN DEPRIVED...
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K
ksm.anugraha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROMOTIONAL OFFER CHEAT

Address:Tamil Nadu

Dear sir /Madam;
I recharged my 3G data prepaid mobile number[protected] on dated 27/01/2012 at custumer care centre Avadi,Chennai with Rs,3102/-and got the receipt for that.No.18105.After consulting the staff of BSNL csr centre only I recharged.As per the present promotional offer dated 24/01/2012 of Chennai Telephones,50% extra data usage avilable above 1000MB RCV.This offer is available from 26/012012 to 31/03/2012.But after...
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M
maram67
from Hyderabad, Telangana
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mobile theft

Address:Medak, Andhra Pradesh

my nokia made mobile along with sim card lost while traveling , please block the sim card to avoid misuse

my lost mobile No. [protected]

my present mobile No. [protected]

land line no.[protected]

if this is not in your purview please forword it to bsnl complaint cell...
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V
Viviee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscription of wap service provided by 55678

Address:Bangalore, Karnataka

Inspite of several request for unsubscribing the wap service from"55678 wap servies provider" from my mobile no. [protected] since more than 6 month, the amount Rs. 8 per week is deducted.Even I complained to customer care no action is taken.

Please unsubscribe the above pack with immediate effect.


Thanks...
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D
D J Dutta Ray
from Hazaribagh, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service

Address:Kanchipuram, Tamil Nadu

I am a yearly subscriber of BSNL Broad band (COMBO 500) with telephone connection[protected] providing free 175 local calls. But for the last two years the instrument provided by BSNL is defective and this has been confirmed by attending technicians at various times. I have made many number of visits to the BSNL office and I have been informed by the Officer-in-Charge of the exchange that their is no fresh instruments to replace. I have...
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D
Debasis Misra
from Mumbai, Maharashtra
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Value Added Services & Poor Custoremer C

Address:Jharsuguda, Odisha

Dear Sir,
1. I have been a subscriber to BSNL Post Paid for last 7-8 years. I have had immaculate payments and only got average service from you to date.
2. For last 3 months I am contacting your Customer Care at 1503, for changing over to 3G, which I am not getting any help, and advised to contact local BSNL office.
3. With requisite application duly filled up, I had also submitted my application at Jharsuguda office...
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S
Srenevasan Vasu Nachiyappan
from Pathankot, Punjab
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unauthorised charging for monthly masti service 56505

Address:Erode, Tamil Nadu

I hav been unduly charged rs5 every month for onthly masti service 56505 without any prior info. Want to deactivate it and refund the money....
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S
SYED_LUCKNOW
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE NOT DEACTIVATED EVEN AFTER REPEATED COMPLAIN FROM MY MOBILE NO. 9454156236

Address:Lucknow, Uttar Pradesh

I HAVE BEEN CHARGED FROM PAST TWO MONTHS WITH THE MESSAGE GIVEN BELOW PLS. UNSUBSCRIBE THIS SERVICE FROM MY MOBILE PHONE NO. [protected]

"THANK YOU FOR CONTINUING CHALISA PACK, WILL BE CHARGED Rs. 10/ 30 DAYS,TO DEACTIVATE CALL 1255530"(MESSAGE COMING FROM NO.[protected]

EVEN AFTER CALLING ON 1255530 THIS SERVICE WAS NOT DEACTIVATED AND WHEN I REGISTERED MY COMPLAIN ON BSNL CUSTOMER CARE([protected])...
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Sanjit Debnath
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refunding of telephone security money

Address:West Tripura, Tripura

On 01.09.2011 I closed my land line telephone no. 265448 to SDO Office, Udaipur south tripura. Thereafter, I have submitted an application on 08.11.2011 at SDO office, Udaipur for refund of my Telephone security
money. But, till date not received any security money nor received any information from the BSNL Agartala office authority. Please look into the matter. Thanks....
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S
sarat-12
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Thirty Rupees cut chat messenger service

Address:Allahabad, Uttar Pradesh

sir, Iam sarat kumar singh use of my mobile no [protected]. My mobile no[protected]is activated chat massenger service without information and reduce Rs 30 in date 28 january.Alredy Bsnl custmer complian center registered complian no-D2up837044 time-5.30pm date[protected]&D23UP792888 &E04UP870915 04May11 time-03.52 pm&S04UP1080343 time 17.10 Date[protected] But no solve problem and Rs 30 Againts reduce my account. sir Iam wait for refund...
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vivek k. mishra
from Rampur, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

landline is not working

Address:Barabanki, Uttar Pradesh

my phone no.is[protected] situated at dusharabag near govind industries,District-barabanki ,Up. I have complaint several time at our telephone Exchange ,even requested with SDO Mr. khan ,barabanki to resolve the problem ,But no body is interested to resolve the my Problem till now.phone is disconnected since 40 days .
I here would like to request with any senior Person to resolve the problem and give the direction to update the my...
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S
shahadafth
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost sim card and mobile

Address:Sundargarh, Odisha

i lost my mobile along with bsnl sim card from rourkela from[protected]. i called bsnl customer service 2 times for bloking it , till now they didn't blocked it.i request bsnl to block my sim , cell no. [protected] as soon as possible

from,
abdul khader shahadaf th

nit rourkela,
gd birla hall of residence
room g22
rourkel
orissa...
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sudarshan1981
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Broadband Service

Address:Khordha, Odisha

Phone No:[protected]
Account No: [protected]


Dear Team,
I am using BSNL broadband from Nov'2010 but unfurtunately from last 3 months I am facing broadband and landline out of order ie, 10 to 15 days in a month and there is no waiver from BSNL side. Currently from 1st Jan'2012 broadband and land line is completely out of order and for this I have logged 2 complaint no ie, [protected] & [protected]...
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prashant25a
from Lucknow, Uttar Pradesh
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Mobile number portability

Address:Lucknow, Uttar Pradesh

In refernce to my mobile number [protected]:
I have applied for mobilenumber portabilty from bsnl to tata docomo two months ago but still it has not done. I do request to the authorities who are reading this complaint that please look into this matter as soon as possible as i have a very good experience with bsnl services. And i want you people to not to ruin this for this simple issue.
Its very necessary necessary for me to...
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E
Eti Bedi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet service

Address:Allahabad, Uttar Pradesh

sir, my broadband is not working from past 45days and i have done complaint so many times,when ever i call them for complaint they say that they gonna see the fault. but no action is taken,they say that they have forward the complaint to the SDO of my locality.. sir, the SDO of my locality does not take any action,when ever i call him he does not receive the call nor he look for the fault. i am really very much pissed of their services.....
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A
anup_urfriend
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non activation of centrex

Address:West Bengal

We have applied for centrex (Pilot No being[protected] on 18.10.2011, but till date the centrex has service has not become operational on the below mentioned number till date.
1. [protected]
2. [protected]
3. [protected]
4. [protected]
5. [protected]

The receipt copy of the appilation form is attached herewith for your reference. After submitting application forms we...
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