Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have bsnl landline and internet they are not working from 07 days. I have called their custamer car number and note the exchange complaints book but they dint gav no response. (phone no.[protected]

sir

Good morning

I am sharanjeet singh from Teh.-Anoopgarh Disst.-Sriganganagar RAJASTHAN

my telephone number is[protected] take by HARACHAND SINGH my grand father. when they apply for this connection he deposit an amount of 10000/- in OIT account 9 year ago. this telephone hardly number work properly only 3 year and this was always dead 15 days in a month. during last 3 year this telephone was always dead 25 days in a month. yesterday we go to exchange he said cut your phone and took your deposit amount and we are unable to repair yor phone. when we connect our lineman he say i am not able lonely to repair your phone please come with your 3-4 man and we do something.

as you know this time period is very busy for a farmer because this is rainy season sir when we took this phone we not know we are apply for a lineman job in bsnl because from 5 years we regularly and personly repair this phone.

yesterday i was calling in bsnl customer care for broaband on WLL phone they answerd this facility is avilable on WLL phones and they suggest me for visit the exchange and when we ask this quistion from GTO he say this not avilable on WLL and the customer care is nothing know and this officer is not know about EV-DO facility for internet when we ask this quistion he reply what is the EV-DO.

The officers are make a joke all servieses sir tell me what i do and please give me justice and repair my telephone connection

your best vishor

sharanjeet singh

from ANOOPGARH Disst.- SRIGANGANAGAR RAJASTHAN contact no. [protected] [protected]

disturb telephone no. is[protected]

Sir,
since last two days my inter-net broadband in not working. The error no.769 is showing. contd..

Either you specified a destination address that is not valid, or your remote access server is down. Check the destination address and try again.

...When I contact to Telephone Exchange they told be that your computer may have virus, but when I contact to Computer hardware, they told me that the computer have no virus. Please to through the matter as soon as possible, As I am an advocate practing in taxtation and now a rush to file i.t.returns on line, now I am sending complain on my dial upconnection which I have on Ph.No.222236My Ph no. 224236 T.E.Anupgarh Distt. Sri Ganganagar, Raj.

internet not working since two days

Sir

I have been using a BSNL broadband connection for the past two years and all of a sudden the connection went dead last month. I complained to BSNL helpline on 26th April 2008 and was given a complaint no:235837. Till date nobody has bothered to attend to my request. Meanwhile I had several representations to the helpline team, their supervisors, the Divisional Engineer who promised immediate redressal but to no avail. I am just frustrated about this and I dont know whom to complain to now. I would be happy if the honourable Minister of Telecommunications has a look at this. Would be glad if he understands that a common man like me has to keep trying for so many days for getting the internet connection restored while BSNL charges me for service not provided. God save us. Thanks

Satish

This is Raja. I have urgency to make a call from my mobile. But i don't have to balance to make a call. So, I have purchased a recharge coupon, (Coupon searial no. [protected]) from your retail outlet on[protected] at 12.15 PM. But unforunately the recharge coupon did not support my urgency. i tried lot of time, but vain but it give always the error message( Recharge not possible).

I approached your call centre to rectify the above issue, but your call centre excueted giving same reply of "Please wait for some time" always. and not responding my issue. and they teling about "our network failure".


I saw your advertisement in TV other medias saying that "Crystall Clear Network". but practically not only on the TV only.


Eventhough no message in your BSNL network regarding the delay of the Coupon recharge.

I am realy fedop with the above issue. I feft shame about the BSNL network.

I feel there is no such a person (Call Centre) to rectify my issue.

So, I write this to you. I feel you may rectify the above issue.


Thanks with

Rraja
[protected]

Our beroadband connection is not working. broadband plan is BUSSINESS 4000 we are paying monthly charge Rs. 4000. Lunkaransar BSNL Department not responding.
Karna Ram Poonar

INTERNET NOT WORKING SINCE LAST TWO MONTHS NEW CONNECTION NOT INSTAL IN HOME BILL PAID FOR TWO MONTHS

It has a very poor network in the city..and I am complaining from 2 weeks for not sending me the gprs settings...i am very much frustrated...please help me out. i need the solution as soon as possible

when ever i calls the customer care center they says that my complaint has been registered anb will be procesed soon but nothing happens, even the persons that are sitting there at the helpline numbers have no knowledge, my no is[protected]

Internet not working since last 5 days.

My internet is not working even after following for the last 15 days.
My Telephone no. ia[protected]

M. K. Pathak

I have broadband connection on[protected],but after numerous complaints on phone and on 1500 the broad band connection is not working,some times if it works the speed is so slow that no site gets open.I dont know what to do.The only option left is to go for some other compny's broadband connection.
The service is so horrible

Internet connection is not working from more than 15 days .We have called BSNL office several but no one is picking phone

the internet service of bsnl broadband has not been working sice 3 months .we have been paying the bill and have tried to complaint several times but either nobody recieves the phneor if recieves no improvement is made .the phone is also dead .

[protected] INTERNET CONNECTION NOT WORKING. Please provide proper support for rectifying the internet. THANKS & REGARDS
J.USHA RANI - [protected] / [protected] / [protected]

Contact BSNL Customer Care or Go to Exchange With Modem

Dear Sir,
This is with reference to internet service provided by bharat sanchar nigam limited (Broad Band connection). Since last 3 months I had been paying BSNL for internet connection but even after several time complaints I had not been provided services. My telephone[protected] is always out of order, and on complaining to BSNL office they are targeting to Nagar Nigam (Varanasi), as lots of digging is going on in Varanasi for some renuvation work. Because of that my work is seriously affected and unnecessarily I am paying almost 850 Rs. per month.
Please look into the matter and find what could be done regarding the whole issue.

Sincerely
Priti Singh

if there is disruption of service for 3 consecutive days, you are eligible for rental rebate. call 198 and register complaint and get a docket number, read the consumer manual of BSNL for more details. U can also approach consumer court

Thanks Mano. I have tried calling them many times but they are not providing me any docket number or complaint no. for this issue. I usually call 1500 from bsnl phone to register the complaint. Will try call up 198.

I spent Rs 251 to get a 2 GB 2G/3G internet pack from BSNL for my number [protected] and downloaded and installed the internet settings, but the internet didnt work, their was no net connection symbol, nothing, I called customer care and complained 5 times but they were not able to solve my problem and didnt even transfer the call to higher representative even after several request's saying that the senior is not available.I even registered complaints but these people closed the complaint docket after 2 days changing the whole topic of the complaint and saying that the complaint has been resolved.I need my money back, I dont want net now

Hi this is naveen mehmi, and i live in village alawalpur district jalandhar and we paid 2900 rupees for internet on 25 june 2015 and it's still not working as today date is 1st of july 2015., please help us to fix the internet as soon as possible and as you know it's been 7-8 days we are paying money for nothing.they are not sending any qualified engineer to fix the problem they are just wasting our time and money. And last time we paid 2900 rupees for 3 months for nothing. So please resolve this problem as soon as possible our landline phone number is [protected]. I shall be very thankful to you.

always register complaint dialing 198 and get a docket number, call 1500 and pester them with you grievance daily 2-3 times.

if service is not restored within 3 days, contact the nodal officer, ( u can find the nodal officer's phone number in ur bill )
also send an email to the nodal officer with a copy marked to the appellate authority

if nodal officer fails to rectify grievance within 3 days, write to the appellate authority claiming rental rebate

u r eligible for rental rebate if service is disrupted for consecutive 3 days.

have a prepaid usb data card like MTS, every time your bsnl goes down recharge the data card for a small amount to continue your work from home

Ishwar Chandra on 31.03.2012
Money got deducted from my account but recharge not happened. When I raised a ticket with rechargeitnow.com, then they are saying that it was successful from their end so please contact BSNL Service operator. When i contacted BSNL then they are saying that "No such transaction id exist". I have contacted them lot of time but they are not refunding my money.
txn no.[protected]
mob no.[protected]
circle u.p.

BSNL BB HOME PLAN — Non availability of usage details.

Sir,
I am not getting the usage details from the site.Moreover, for the last three months I am getting exhorbitant amount on internet usage. Even though the details collected previously was less than 2 GB. Please clarify.

You have to understand the diff between kb/s and KB/s. when ISP specifies speed 512kb/s it is kilo bits. The download speed is denoted in KB/s -kilo bytes.
512 is Kilo bits per sec. so download speed would be arnd 50-60 kilo byte per sec.
So the speed you are getting is the correct speed.

I am satisfied your explanation but I have regularly noting the speed of download after complaint It was not increased above 40 kb/s

go to network and sharing and in properties select the option 'Obntain my Ip address automatically" This might help.

BSNL — Not supported

REGARDING BROADBAND CONNECTION lAST 6 MONTH BROADBAND CONNECTION IS NOT WORKING FIRST TIME BSNL EMPLOYEE VISITED AT MY HOME THEY SAID PROBLEM WITH LOCAL MACHINE I CHECK WITH LOCAL COMPUTER ENGINEER THEY SAID NO PROBLEM IN MACHINE NETWORK CARD IS WORKING FINE AND ITS ALSO TAKING IP ADDRESS BUT NET IS NOT WORKING. I TRY MACHINE CONNECTION ON MY FRIENDS HOME AS SAME CONNECTION ITS WORKING FINE WITH NO SETTINGS CHANGES WITH SAME MACHINE. PLS HELP

slow speed

My BSNL Wimax is in very slow speed. Sometimes it stops. My many works had been late, so i have to face many losses. Plz. solve my this problem...

sir
i,m subscriber of bsnl mobile...my mobil no is [protected] and sim no is[protected]... i need it,s puk...

For immediate solution contact ur dad

SIR, MY MOB NO [protected] AND SIM NO[protected] PLEASE CONFIRM MY PUKE CODE ON MY E- MAIL ADDRESS

i need puk code

call from another bsnl number top the customer care and ask for the PUK code. after a few verification questions they'll provide you with what you ask. . cheerio :)

Sir my sim was blocked and it's need the PUK code, and my mobile 20 digit number is[protected], please provide my PUK code, my mail id [protected]@gmail.com