Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hi,

Last month i have applied for BSNL combo plan 600 in St.thomas mount Customer care office chennai.
When i applied for that connection they told that , as per BSNL offer (valid till dec 2011)INSTALLATION charges will be waived off .

So, they won't provide telephone instruments , and i did modem configuration on my own.

BUT , they charged rs 250 for installation charges and rs 600+500...

Despite sending sms "UNSUB BB" to "51123" on 02/01/2012 to discontinue PUSH service under Bharat Berry Plan , Rs. 50/- has been deducted from prepaid balance of my Excel Prepaid Mobile No. [protected](Bangalore No.) on 06/01/2012 ignoring my clear request (timely delivered on 02/01/'12) to them n acknowledged as well by them instantly - an irritable act of carelessness n dishonesty on their part ! The deducted amount...

DETAILS:customer ID:[protected]/A/c No.[protected]/LL-[protected]/Bill No.& Date:[protected]/Due Date for payment:06/01/2012/customer type:Individual/OLD CUSTOMER ID:[protected]/installation date:[protected]/Mode of Payment: ECS//Last Net Amt.Paid by ECS:757.00.
I agree with and like to bear with the situation as experiencing by the BSNL Authority/Services Men and the valuable customers like myself of BSNL traditionally...

Sir,
My phon was disconected on my request by the SDO Telephones Palampur (Kangra). Subsiquently I requested for the releas of my security amount but despite of my number of requests the said officer has not released the same even more than 4months have passed. My llnumber was[protected].
IT IS SAID TO SAEE THE ATTITUDE OF tELE COMMUNICATION DEPARTMENT.
Truly Yours,
Dr. Bakshi U. K, 58, Housing Colony , Bindraban,,...

Dear sir ,
Subject :- surrender Of landline connection For [protected]
Respectred sir,
regarding This i have already informed to A. General Manager BSNL Dist :- Buldana at khamgaon on date 02/01/2012, according to that all detail copy of email send to AGM Khamgaon is as above
[protected][protected][protected][protected][protected][protected][protected][pr...⇄br...

BSNL broadband (Phone no.[protected] provided at B-71, Deepwali colony,Ismailpur Vistar, Palla is not working since last one week, It’s just been around 25 days we have installed this connection and in these 25 days it has not worked for almost 14 days.
Now I am really disappointed with BSNL and suppose to discontinue the services from them if the same will be persist for one more week.

Regards,
Sarvesh...

my landline number is [protected] and it is not working since last year june . i complaint in exchange and no action is taken on my complaint so please proceed on my complait my mobile number [protected]...

my telephone no.[protected] is dead since last 20 days and i have lodged complaint so many times on toll free no. 1500 but no action has been taken by the department of telecomunication (DOT). i urge the respected G.M. to look into the matter and got the telephone line/lines of haily mandi immediately as it give immense tension to us....

My telephone number[protected]Madipakkam exchanage)
I've raised a complaint with BSNL that my telephone and internet is not working on 31-Dec and today is January 9th I'm checking the Madipakkam customer care office daily for the past 8 working days , I will go and check with them in the morning daily at 9.45, they will mark the number and they will tell me that a line man will come today.
For the past 9 days the same...

Sir,
My telephone number is [protected],I was applied for close the telephone connection on 12/10/2011.Receipt of application no:[protected],and I return the telephone on 17/10/2011,registration no is: [protected].so I kindly request you recommend the to return the deposit amount.present till I am getting bills through messages.
this is my present address.and my mail ID:[protected]@yahoo.co.in
P.ANJANEYULU,br...

Sir: I happen to be a consumer of BSNL EVDO on a monthly plan of RS.250. This package allows me to download 1GB o[censored]sage per month. My usage is very limited, i.e I use my internet connection mostly for web browsing, visitng social websites,, using skype, and sending occasional mails. My usage is very limited and the package has been more than enough. but, of late i have been experiencing some problems. Mostlikely the software for billing...

I AM JOHN FRANCIES FROM CHENNAI , MY ( BSNL MOBILE NO IS :[protected] ) I NEED MY INCOMING AND OUT GOING CALLS DETAILS FOR MONTH OF 01/12/2011 TO 01/01/2012 SO I REQUEST TO YOU PLEASE SEND ME DETAILS TO MY EMAIL ([protected]@yahoo.com) PLEASE CONSIDER MY COMPLAINT

Thanks&Regards
JOHN FRANCIES...

Sir/Madam,

BSNL internet not working in my area for past 6 months. I have tried calling them over the phone many times but there was no response. I also went to the Customer care center to register the complaint but they were not ready to take the complaint saying that there is some major fault in my area. Every month they are sending me the bill without fail.

Customer care branch visited : Perungudi BSNL customer...

I have a BB 750 plan. The plan is for broadband and I do not use the phone for any other purpose.

I was out of town for a few days and when I returned home on 1.1.2012, the New Year Greeted me with a very noisy BSNL landline. I could not use the broadband. On 2.1.2012 early morning I complained for noisy line docket number [protected], they just removed the noise and closed the complaint on 4.1.2012 . I had to once again register...

My mobile number is +91 [protected]. I received the Message from 2 year back, that I have been "Successfully" charged 19/- for unwanted Radio Service.. that too without my concern. Atleast I did not expect this kind of cheap tactics by Public sector company like BSNL. From then I have been charged 19/- each month (i.e., Rs. 556/- till Dec. 2011).
When I contacted the customer service center regarding this issue, they give...

Sir I have registered to http://selfcare.ndc.bsnl.co.in/irj/portal on 03 /01/2012 with my customer id [protected] but I have not received any login detail &

password on my email ID (shikhar.[protected]@gmail.com) yet. Due to serving in Indian Army I could not be able to go my local Bsnl Exchange to

approved my Customer ID. So This is humble request to you that Please take immediate action as soon as possible....

Its has been over half a month now that I have been trying to recover my land-line number. My phone has internet package as well for I work from home. My husband, lodged a complaint 15 days ago, and till today the complaint is unanswered, unattended. This inconceivably behavior is doing a lot of loss for us. 65a/9 Swinehoe Lane, Kasba, Kolkata - 42....

Dear Team,

On 13th Aug 2011, I recharged the BSNL mobile of my sister on the ocassion of Rakshabandhan with Rs. 500 online through the below website

http://www.rechargeitnow.com/

Money got deducted from my account but recharge not happened. When I raised a ticket with rechargeitnow.com, then they are saying that it was successful from their end so please contact BSNL Service operator. When i contacted...

Sir, I have Installed a bsnl broad band connection combo home plan(unlimited for Rs.750/pm)on December 2011, and bsnl committed the speed of 512kb/s, but the speed is always below 100kb/s mostly 25 to 70 kb/s. I have complained with costumer care on ph.no.1504 and they installed pin in my internet protocol but no change has been observed.I request to your good self kindly help me for justic and oblige. My ph.no. is [protected] on my name...

With regret, i would like to say that the service provided by BSNL is equal to worst level. I have been following up with the call centers regarding my issues with broadband for phone [protected] and still unclue over the solution. I have been patiently going through days to find a solution, but yet in vain. Time has come to escalate to highest level and i am hoping to find an end to my problem facing over a period of months.
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