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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 504

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N
Nachi Muthu
from Tiruchengode, Tamil Nadu
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Not working exact speed

Address:Tamil Nadu

I am using the Landline which is enrolled Internet numbered as[protected]. The actual speed while I purchase, they told 100Mb/Sec. But Now I got only 4 KB/ sec. My location is Rasipuram, Namakkal, 637 408. -Dr K Nachimuthu...
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M
Manikya Charan
from Kolkata, West Bengal
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Deactivation of Chatting and add refund my amount

Address:Munger, Bihar

With deeply regretted, I would like to inform you that I have not activated Chatting massage, rather than Rs. 3 has been deducted from my mobile no. [protected] which is not desire. Such type of malpractices, I have gave up BSNL mobile no. [protected]. This is highly objectionable.

I think BSNL has found best way to collect black money to fulfill their staff grievance and salary. If BSNL will adopt such type of wrong path, there...
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R
rameshm213
from Chennai, Tamil Nadu
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SPEED VERY LOW

Address:Chennai, Tamil Nadu

This is Ramesh, I am a new user to BSNL Broad Band, I got a connection with speed of 4MBPs. But from the date of getting connection, apprx one month. I am not getting even 2 mbps. I am able to get only 256 - 512 KBPs. I have given three complaints to BSNL call centre, they are registering the complaint and the complaints numbers are as follows [protected] dtd. 03.02.2012, [protected] dtd. 05.02.2012 & [protected] dtd 08.02.2012....
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R
ramverma1975
from Adampur, Punjab
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DISCONNECTION WITHOUT REASON

Address:Jalandhar, Punjab

Sir, I have landline number 2299600 and 2290600 as a second rent free phone. On[protected] my phone number 2290600 was diconnected by BSNL without any reason. After many complaints there is no any action has been taken. This number...
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B
banerjeesrilekha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HIGH BILL

Address:Howrah, West Bengal

I lodged my complaint No.[protected] Dt.08.01.2012, for high bills of my mobile
after the Land line number has been changed by the Calcutta Telephones.The mobile is
mainly used to keep contact with the land line under the Manikjor Plan. Till date the complaint is unattended , moreover when inquired in the '' Complaint Status'' It says'' There is no such complaint'' under the said...
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E
ecoparasakthi
from Suchindram, Tamil Nadu
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DEACTIVATION OF CALLER TUNE

Address:Tirunelveli, Tamil Nadu

DEACTIVATE CALLER TUNE IN MY MOBILE NO[protected]....
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A
Ali Haider Rizvi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Bill

Address:Lucknow, Uttar Pradesh

Ali Haider Rizvi
[protected]
451/20/11 A jafaria Colony
Muftiganj Chowk Lucknow
[protected]@gmail.com

I am a customer of BSNL bearing mobile number [protected], For Dec -12 month i have not make a single call from the my number but i got Rs 972 bill against my number.I have made so many calls to coustomer care regarding my bill but not got any information from the coustomer care, they even not...
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G
gloriasahoomazumdar
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LANDLINE and Broadband Not working

Address:Karnataka

LANDLINE BROAD BAND CONNECTION NOT AVAILABLE
Dear Sir,

I, gloria Sahoo Mazumdar on behalf of my husband(Dipayan Mazumdar), residing in House No.31, Near MEG Layout 1st cross, A.Narayanpura, want's to lodge a complaint stating that Since DEC 2012 we are not recieving either the telephone connection nor the internet properly.

We loged the complaint several time.Each time I only recieved the Complaint...
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P
papaulose
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subscription to Ayyappa Pack without my consent

Address:Thane, Maharashtra

Dear Sirs,
I had been continuously getting promotional messages for Ayyappa Pack and in end Dec. 2011 I received a message from BT-ONMOBL on my cellone connection [protected] thanking me for subscribing to Ayyappa Pack when I had not agreed for any subscription. I was charged Rs.10 without my consent. My efforts to reply that I did not want any subscription failed. Again on Jan. 04, 2012, I received SMS saying " your Ayyappa pack...
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K
kalachakra
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOBILE NETWORK AS WELL AS INTERNET NETWORK NOT REMAINING IN BERHAMPUR,GANJAM,ODISHA

Address:Ganjam, Odisha

TO
THE CHAIRMAN CUM MANAGING DIRECTOR
BHARAT SANCHAR NIGAM,
HARISH CHANDRA MATHUR LANE,JANPATH.
NEW DELHI-110001

KIND ATTENTION SHRI GOPAL DAS

SUB: POOR NETWORK AT BERHAMPUR,DIST: GANJAM,ODISHA.

SIR,
I AM REGREAT TO SEND THIS COMPLAINT TO SONSUMERS COMPALINT FORUM THAT SINCE A LONG TIME AT OUR BERHAMPUR AS WELL AS CHANDIRAMCHANDRAPUR NEAR POLASARA BLOCK NO NETWORK...
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A
alijaved
from Chennai, Tamil Nadu
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Signal problem

Address:Sirmaur, Himachal Pradesh

Hi I live in village Gulabgarh, Paonta Sahib (HP). BSNL. For about 3-4 months we are getting a very weak siganal in the area which is causing problems in communicating our beloved ones. Despite of many complains, the matter has not been resolved I kindly request BSNL to sort this signal problem at the earliest.
Rgds
Javed...
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P
PalanisamyManoharan
from Coimbatore, Tamil Nadu
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unable to unsubscribe

Address:Coimbatore, Tamil Nadu

I am unable to unsubscribe BSNLLive 3news channels at 29 service as I am unable to get portal pin number of my account in the bsnllive web site. My mobile no is [protected]...
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Address:Samastipur, Bihar

Since few months I am getting unnecessary SMS from no[protected], and charged RS 10/110 days for subscribing for WAP Bollywood subscription Pack. I never requested for that. I request you to stop sending sush messages and deducting money immediately. Thanks...
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R
ravindrasingh304
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

providing puk code

Address:Faizabad, Uttar Pradesh

Ravindra singh
39 bn crpf
naveen mandi faizabad
utter predesh
Feb 05, 2012
respected sir
sir I lock my phone yesterday. kindly provide me puk no [mob no [protected] sim no[protected]



thanking...
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H
hubby
from Dibrugarh, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL FEEDBACK FOR CUSTOMER IS VERY BAD

Address:West Bengal

I AM DAMAYANTI SEN.I USED MY BSNL NO LAT 2 YEARS.MY MOBILE NO IS [protected].I HAD COMPLAIN FOR MY WRONG DEDUCTION FROM MY MAIN BALENCE.MY 1ST TIME COMPLAIN NO IS A04WB1245021,NO FEEDBACK.THEN SECOND TIME I COMPLAIN AGAIN IN CUSTOMER CARE FOR MY WRONG DEDUCTION RS 50 RS, MY 2ND COMPLAIN NO IS AO7WB12500527.BUT THE RESULT IS SAME..I WANT THE REASON OF MY WRONG DEDUCTION ..I HAD RECHARGED GPRS 98 AND SMS CARD 31 RS SO HOW IS IT POSSIBLE DEDUCTION...
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A
a83029072011
from Muluppilagadu, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SLOW INTERNET CONNECTION

Address:Kannur, Kerala

Sir,
What an idiotic connection is this broadband connection. Your bill came in time. Still now the speed of the broad band internet connection is kbps. Tremendous. If this situation doesn't change we no longer require your service. Stop boasting about your customer service, non-stop, unlimited, etc.etc. about this. Your fastest broadband connection is 75.6 bps. This is your excellent credit. This e-mail will be circulated...
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H
Hashmathulla Shariff
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of landline connection

Address:Mysore, Karnataka

I Hashmathulla Shariff need to cancel my BSNL landline and broadband connection[protected]. So kindly request you to do the needful for the same.

Regards,
Hashmathulla Shariff...
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P
PHANI SARMA
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL LANDLINE DEAD

Address:Kamrup, Assam

My BSNL landline telephone No 0361 2203266 falling under Kamrup Telecom District is Dead since last one week, I have already lodged a complain under Registration No ASM/CO/2012/135 on 01/02/2012 But till now no response from BSNL authority is received It is now requested to take up the matter at the appropriate level for early redressal...
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V
vijayjatteppanavar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blocking of SMS

Address:Bangalore, Karnataka

I am using a prepaid service from BSNL ([protected]). From three months I am facing issue as below:

Whenever I make a call and disconnect, I get a pop up displaying the call duration, amount deducted and balance available. But I am getting an sms too from BX-INBSNL with same data (call duration, amount deducted and balance available). My message box is getting filled with these sms and its quite irritating to receive 100 sms...
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J
jagan.j
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call get charged for Rs.40 for 20 Seconds

Address:Bangalore, Karnataka

Dear Team,

I am Raju, I like to share my worst feedback about BSNL telecommunication.

1) Yesterday (1-Feb-2012) night around 7:56 PM I got missed call from [protected] this number.

2 ) I was called at 7:57 PM on 1st Feb 2012 for the same number [protected].

3) When I was called that number call get attended from there end but nobody talked and I disconnected the call.

4)...
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