Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Date 23.02.12
Sub. – Complain for deducting bal. illegally.
Ref. 1. Mob. No. [protected]
2.No. From which Bal. is deducted[protected] On 21.02.12 at 9:15 pm
3. Complain No. –B21UP1825995 On 21.02.12 at 10:05
Sir
I want to bring my problem in your kind notice for a necessary action.
1. I fond an SMS at 9:15 pm on 21.02.12 from[protected]
Thank you for subscribing Chalisa pack. Will be charged Rs
10.00/30 days .
2. I call 1503 immediately my Complain No. - B21UP1825995
3. My problem is that----
a. When neither I call a no nor I receive any no there is not a
reason to subscribe any pack.
b. When we call Costumer Care , Different Person give us
different information, they also misbehave us, they cut
our call during conversation at 11:00 am Sarika Jiand Kavita
Ji cut my call during conversation .Disciplinary should be taken such
Costumer Care Officer who cut the call during conversation.
Officer should provide correct information .One say your
Balance will be refund then other says your complain
Is not made for refunding ,it is only for Deactivation.
4. Now I want ----
a. My balance should be refunded.
b. Disciplinary action must be taken to the Costumer Care Officer who
cut the call during conversation .
c. There should be provision ,No service should be activate unwontedly.
Balance is kept for our call not for Advertising Company.
Thanking a lot
Waiting for your appropriate action
Subscriber
Ashish Kumar Jain
10/404 Chhatta Barumal
Near- Sh. Dig. Jain Kanya Inter College
Saharanpur 247001 U.P.
Mob. [protected]

Sir,
I have a BSNL Pre paid Mobile connection which no. is [protected] on 22/02/2012 I had E recharged my account wirh Rs. 50/- (Fifty Only) which ref no.[protected]. Ihave a hand set Nokia 1616-2 in which ther is no facililty of GPRS or MMS, but the balance of Rs. 50/- deducted from my account on 22/02/2012 at 14:15 I submit complain on BSNL Complain center FOUR (4) times but they cannot give a satis fy reson thats why I wish to draw kind attenetence of your in this matter please help me to solve the problem for which I will ever great full to you.

Thanking you.
Mr. Ajit Kumar Samal,
Dhenkanal, Odisha.
[protected]

lost my simcard of BSNL. [protected]. herewith requesting BSNL service providers to block it

Sir/Madam

My land line no.[protected] is dead form last 10 days. I also booked complaint with id no. [protected] before 10 days ago. But Uptill now my telephone is not in working condition. And i also called to Sub Divisional Engineer (S.D.E.) on[protected]/2228198 but no one is responding.

Please take necessary action to resolve my problem at earliest.

Regards,
S S Bhangre
Mobile no. [protected]

Sir, This is B.Vasudev Reddy from Hyderabad city having cell No. [protected]. On 6/02/2012 on line payment of Rs.110 towards topup for my mobile No.[protected] vide tnansaction of bill No.Bil/[protected]/PREPAID MOBILE RECHARGE of ICCIbank Nallkunta branch Hyderabadhas been done and confirmed from the ICCCI bank.ABOUT 6 TIMES I have given complaints to the customer care ICCI bank and Cell one A.P. helpLINE. The reply is that the :system is not responding. On enquiry from the ICCI bank, they gave Cell one transaction of operator No.[protected] dated 6/2/2012. Inspite of repeated compaints tothe bank and cell one, they gave evasive reply and being looked in to it. Nearly 15days gone, nothing has been done.

money deducted from my account @ Rs 5 for each days without my consent. Now I want ot deactivate this scheme.

Hello Sir,

Recently I had applied for BSNL boardband connection online.

The next day one person called and told he will collect the documents from me at my office([protected]). On the same day one more lady called([protected]) and told they are from BSNL and please submit the documents to their person. I had submitted the documnets and some money to them (Karthik - [protected]). Next time onwards they are not responding to my calls properly. It looks like they are doing cheating in the name of BSNL.

Please do the needful sir. I have lot of respect for BSNL. But these people are doing disrepect for it

Thanks and Regards,
Ananth Kumar.

I bought the Bsnl 3g data card 2 days back in Koramangala 4th block from Bsnl customer centre, Bangalore and since then I have not been able to connect to the internet for 5 minutes at a stretch. It gets disconnected very often and speed is mostly around 10-15 kbps , often going down to 0, whereas my roommate has Airtel 3g which works perfectly fine. Even connecting to intenet in laptop via phone has better connections.
Is there a way out??

GPRS activated on my mobile no: [protected]. in 7-8 months i have use 2g inetrnet service. as per slow service i have not use it properly.........

The land line No. [protected] is out off order since last two month. I have lodged many complaints on 198 &1094 ,but all is in vain. I personally contect to the operator but he do not give any attention to this problem.The BSNL Dept. will awake after reading this text/ complaint.
GAJAN SINGH THAKUR

I am using bsnl broadband with Rs.499 p/m plan. SDO promised me for 100kbps speed but i am receiving 30 to 35kbps.
So i want toget full speed promised by bsnl authority.

My cellone no [protected] have been bombarded with cricket astro n other alerts without my activating it. I have tried to deactivate it by sending deactivation messages which does'nt work and calling customer care but no concrete action has been taken yet. I have been using this mob no since 4+ years and hence cant stop using it due to its wide circulation among my relatives and friends. Kindly help me in deactivating all advertisement messages and subscription services.

one sms has been coming in my mobile which is ' THANKS FOR RENEWAL TO RE 1 STORE AT 18.02.12 . YOU HAVE BEEN CHARGED RS 5 TO UNSUBSCRIBE SEND UNSUBONE TO 54646. and Rs5 is being deducted since 18/2/12 everyday
i registered a complaint to this number docket number is B18HP2793030 but after that again 5 rs deduce from my balance. . .plz help me. . .

I am using BSNL prepaid mobile No.[protected] for last 08 years. On 16 Jan 12, I received a message from +55678030 saying thanks subscribing xplore pack from Handygo and debited Rs.30 instantly for which I never subscribed. Then I sent two messages to 55678 for unsubscribing for which Rs.2 were deducted per message. Again on 16 Feb 12, Rs.30 was deducted towards renewal of the same Handygo pack. I could not get BSNL customer care on line. I do not know how reimburse the money for which i never subscribed. kindly inform me to [protected]@yahoo.com

- rajan

my bsnl landline not working properly for past one month i call them more than five times(in palavakam chennai,the office ph no is[protected]but they never respond anything still now ,my phone number is[protected] please do something

My self Pradeep Samal from ctc dist. &my mobile no is [protected].Plz. Deactive Valentine spl. pack &spl. wall paper pack. Receive from-BV-ONMOBL,CODE[protected] which was activeted on dt.17/02/2012.so take necessarry action at an earliest.

I OFTENLY GET MESSAGE FROM BZ-BSNL BILL ABOUT SOME OTHER'S BILL PAYMENTS CONFIRMATION MESSAGE. I CAN'T UNDERSTAND WHY OTHER'S PAYMENTS CONFIRMATION MESSAGE DELIVERED IN MY CELL WHERE I ALREADY ACTIVATE DND ? & ALSO MY COMPLAIN IN DND WITH NO.A[protected] DATED 28/01/12. YET I GET THIS TYPE OF MESSAGE REGULARLY.

my prepaid mobile has not been recharged from 14/2/2012. It is shown after pressing 16 digit RCV NO. " Result unknown" till date. No any information received from bsnl against my no. inspite of that i was produced my photo/id proof to the concerned bsnl office hailakandi, but till now the problem is not solved.i urge the concerned bsnl to take necessary steps to log out the same immediately otherwise i will arrange another cell of other co. or if any information have may pz send to my e-maid id [protected]@rediffmail.com

New connection formality done, Security amount depsoited in Sector 17 Chandigarh BSNL office. Now they are saying that they dont have budget to install. More than a month time laps. No confirm date now avaialble for same.

Ashish Mishra
mb [protected]

Dear Sir,

I have a BSNL Pre-paid mobile SIM having no. [protected] (Rajasthan) . Suddenly on date 16/01/2012, i got a message from[protected]MIMOBITV) about subscribing all Channels/Week , Rs. 40/Week and an amount of Rs. 40 deducted from my balance. Then i talked with Customer care officer and informed me that the balance will credited in my account between 01 Feb to 10 Feb 2012 and docket no. given was A18RJ742162. But this was not solved and complaint closed without giving any credit to me. When i again talked with customer care, no proper reply on this.
I am very much harassed by this matter and want a justice on this matter. Pl do needful as soon as possible.

Regards,

Ashok Goti
[protected]