Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
Resolved
6087
Unresolved
9865
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 515

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shobiraj
from Thiruvananthapuram, Kerala
Report
Copy

CHANGE THE EXISTING TELEPHONE NUMBER

Address:Kozhikode, Kerala

Respected Sir,

This is to bring to your kind notice that my Civil case is going on at the district court and in connection to that someone is calling and threatening over phone named purushu, and also lot of unwanted calls i receive from this existing BSNLtelephone number [protected] , so please help me regarding the procedure for changing the existing number, since there are lot...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AmritaSoni
from Mumbai, Maharashtra
Report
Copy

SERVICE NOT PROPER..

Address:Uttar Pradesh

Dear sir,

i am a resident of Jhansi. We wish to inform you that internet service in Jhansi is very poor. We are facing huge problems in the same.

We are using BSNL prepaid Broadband and since last 5 months we are facing zero or limited connectivity problem.

we are paying huge but for zero facility.. Looking forward for the strict action against M/s BSNL, otherwise it will lead to huge cancellations...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dipali sil
from Gurgaon, Haryana
Report
Copy

Dead landline with internet

Address:Gurgaon, Haryana

Sir
This is to inform you that since 9th Nov 2011 my telephone is dead .I have complained so many times to Sushant loktelephone exchange but nobody has come to check the line. I am unable to use the internet . I would be obliged if you take some action ..
Thanking you
Yours sincerely
Dipali Sil...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
subhankar.2004
from Bardoli, Gujarat
Report
Copy

BSNL 2G - Not getting proper balance

Address:Kutch, Gujarat

Dear sir,

This has to inform you that i am a consumer of your BSNL DATA CARD 2G ([protected]) in Mundra, Kutch, Gujarat. Where from last 2 months I am not getting proper balance as last I had recharged with 270 and got 4GB internet access in place of 10 GB. Presently i had recharged with 219 where i have got 4GB night balance & no day balance in place of 4GB Night & 4GB Day balance.


Thanking youbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SPANCH
from Chirawa, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REBATE OF RENT/ BROADband monthly rent

Address:Barmer, Rajasthan

Dear sir
I am consumer for BSNL BALOTRA MY Land line number is[protected] and i am having broad band plan 750/- per month rent unlimited use and due to some technical problem almost 7 to 10 days broad band is not working properly so i am losing the services but have to pay the rent fully
previus i have lodged a complaint to BSNL And local authoprity has assured me that your rent will be deducted in next bill but till today...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thilekan
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no connection no refund

Address:Ernakulam, Kerala

one man came and collect rs1500 and did not gave any reciept for amount which we gave the money .one man named nibu prasad call me over the phone .his ph no is[protected]and he tell me he will arrange the connections and do the necessery things,and i never got the connections properly.
i contact him,he never take the phone and give me any replay and i still did not get the connections ,the technition named mr devadas is also not...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
Mangesh Nakashe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Applied for new connection but not yet received

Address:Nagpur, Maharashtra

I, Shri Ramdas Mahure, have applied for new BSNL landline connection on dated-20 july 2011. I have submitted the appication to BSNL exchange Office,Khamla, Nagpur and i have received a copy. BSNl personnel told me that i will receive connection between 15-20 days. Now 4 months gone but still now we haven't got connection of BSNL landline.

Applicant Name-
Shri Ramdas Mahure

Regards....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pankaj_bansal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT TRANSFER MY LANDLINE PHONE ON MY NEW RESIDENTIAL ADDRESS

Address:Bathinda, Punjab

TO
Punjab Telecom
Circle, Chandigarh


DEAR SIR / MADAM


I ve A land line Phone no.[protected] name of issue Labh Singh s/o Nachtar Singh VPO JAGIRANA . at VPO:-JAGIRANA (BATHINDA) and issuing from BSNL VPO:- GHUDA(BATHINDA). I Was Send A Letter to Your Telephone Exchange VPO :- GHUDA (BATHINDA) for TRANSFER MY LANDLINE PHONE ONE...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RAJENDRA GODA
from Vartej, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

landline detail bill

Address:Rajkot, Gujarat

my bsbl landline telephone no.[protected], I apply for february-2011 detail bill at bsnl office on 24th march-2011 , acknowledge by concern clerk,
tiil today no response from department,...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
C
chhajer
from Jodhpur, Rajasthan
Report
Copy

without inform charge deducted

Address:Barmer, Rajasthan

bsnl my mobil no [protected] sir today mobil radio ke suscribe ke name renwaed 25 rupees sir bsnl es tarah kab tak grahak se without inform se 25-25 Rs. balance leati rahegi. ....sir give me my dedcuted balance from[protected] number se at 20.11.2011.on 04.11.p.m and stop my mobile radio service.......thanks [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kitsankar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost my mobile/sim card

Address:Tamil Nadu

I lost my mobile/BSNL sim card with number: [protected] on 20th Nov 2011 while on roaming in Hyderabad. But the sim card was taken in Tamilnadu. I tried to reach BSNL many ways to block this number but unable to get the help from BSNL on this. Kindly block this number with immediate effect as the number should not be misused by someone for wrong reasons.

Thanks.
Sankaranarayanan Kitchiah
Mail id: [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
victordavis
Report
Copy

Telephone is Not Working- Two Months

Address:Thrissur, Kerala

My BSNL land Line[protected] is not working last two months.
What we do.....................?
I call many times and complaint many times to directly in telephone exchange Kombidijamakkal.

Taking necessary action........

Davis.N.T

This compliment Written by Victor Davis Parakkal, London...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajay1955
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone Dead

Address:Uttar Pradesh

My land line No.:[protected] installed at C-19, Sector- 27, Noida.,is dead since 05.11.2011. I have made complaint to Bsnl on telephone No. 198 and the Complaint Numbers are [protected] ( dated:- 05.11.2011 ) and [protected] (Dated:- 15.11.2011). I have complaint to BSNL officials ( AGM & SDO ) also but my phone is still dead. If any one can make my phone live , he can contact me at my Mob:- [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
adaitabehera
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No resolution after repeated complain.

Address:Karnataka

I registered for a complain for my interrupted BSNL broadband connection repeatedly. Even I sent a mail to one of the senior officer, but still there is no feedback from them. Following is the mail text.

From: adaita behera [[protected]@gmail.com]
Sent: Sunday, November 06, 2011 10:33 PM
To: [protected]@bsnl.co.in
Cc: adaita.behera
Subject: Disappointing service of BSNL broadband.

Dear...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harshad g dave
from Nagpur, Maharashtra
Report
Copy

not satisfied with service provider

Address:Surat, Gujarat

as above i have write complaint in that i want to add some other details on[protected] at 11.45 am the one of the executive had call me and told me that your net is working now u can access the net but when i open the net my net was still not working i call the ccare but they told me that sir you have to wait for 24 hours but now i don't want to wait.
sir they give me wrong information that my net is working and there is waste...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anil Sharma
from Tirur, Kerala
Report
Copy

Removing my connection

Address:Palwal, Haryana

I am Anil Sharma s/o Mohan Sharma Vill. Bamni Khera Distt . palwal Haryana. My landline no. is [protected] and I want to remoove my broadband connection. I have submitted my application on 27/10/2011. But there is no any reponse from your side. My broadband bill is increaseing day by day. I try to contect bsnl exchanges of palwal and Hodal but they did not gave any answer. Please sir look into this matter.
Thankyou
Anil Sharma...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
C B PATEL
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELAYED FOR NEW LANDLINE CONNECTION

Address:Gujarat

I HAVE APPLIED FOR A NEW LANDLINE AT BSNL OFFICE,VIMANAGAR,AHMEDABAD ON DT.04/11/2011 WITH ONE WEEK PROVIDE ASSURANCE BY BSNL. BUT TILL 12.50 AM DT 17/11/2011 I HAVE NOT RECEIVED IT..
FROM-C.B.PATEL SATELLITE AHMEDABAD....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shashi Kala Bly
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No action on complaints

Address:Bareilly, Uttar Pradesh

Sir/madam,

I am a customer of BSNL landline in Bareilly.
I have a land line connection which is dead for more than 5 months. I have complained for it many times. But the company did not take any action about it. on the other hand the company is sending the bills regularly. I want to know that if my connection is dead then how the company can send me bills without solving my complaint. I am highly unsatisfied with the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
serdn20
from Patan, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discrepancy in Receipt of online payment of BSNL Landline bills Phone No. 02746 277219 & 02746 277308

Address:Patan, Gujarat

Sir
Pl do needful for for forwarding the mail to concerned section of BSNL
We have registered Phones under user ID serdnpur for online payment.
> During September 201, online payment has been made for following phones
> Registration & bill details
> Phone No.[protected], Account No. [protected], Bill No.
> [protected] for Rs 766/-
> Phone No.[protected], Account No....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinod paliyodu
from Bengaluru, Karnataka
Report
Copy

dead phone

Address:Thiruvananthapuram, Kerala

My Telephone number[protected] is dead for last six month I have registered complient morethan 10 times with local Telephone Exchange (karakkonam Trivandrum dist) it seems local BSNL support is very poor, they are not responding.bills coming time to time
I am paying monthly rent with out using phone. please do the needful at the earliest...
Helpful
Be the first one to find this review helpful
Found this helpful?
34 Comments
Report
Copy