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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 511

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A
abharti1971
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about 15 gb data

Address:Patna, Bihar

mai date : 17.12.2011 do BSNL 2g plan ke ander 555 rupye se recharge karbaya tha! jismai 15 gb data milna chahia tha ! nahi meela. kya kru?...
+1 photos
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Lalit Yadav
from Mumbai, Maharashtra
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Wrong recharge

Address:Sirsa, Haryana

i m a user of BSNL EVDO from last 6 months. but at the time of last recharge, BSNL CSC person made a mistake at time of recharge. i pay him for 44o recharge, in thias i will get 15 days unlimited. but he made a top-up instead of recharge. so i get some 400 rs which will deducted from my account at mb usage. this will be zero in 2 hours. next day went to BSNL office for clarification of the problem. but they will waste my time(approx. 1 month)....
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Y
Yohannan Mathai
from Tiruvalla, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TEL. NO. 0479 2324941

Address:Alappuzha, Kerala

My Telephone[protected]Kerala, Alappuzha SSA, Mavelikara- Chennithala) becomes fault once in every 10 to 15 days and not properly repaired. At present dead from 15-12-11. No responde to my complaints.
After each complaint I have to contact higher officials. Each complaints are attended after 5-10 days. Again becomes falult within 7 or 10 days.

Yohannan Mathai...
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H
hemanshu vora
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

landline telephone

Address:Akola, Maharashtra

ref.phno.[protected] addr-goenka nagar, new radhakisan plot, akola
our telephone is dead since last 15 days. we had complaint about it on 198 number.
kindly do the needful at ur earliest.

thanks

mob.no.[protected]...
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R
Ramesh Gujabrao Deshmukh
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra deduction of mobile call charges

Address:Akola, Maharashtra

Sir,
I wish to bring your kind notice that a Mahamagic 4 ( ACT 4 ) plan was activated for my BSNL prepaid mobile no [protected] on 16-12-11. Accordingly, charges of Rs 4.00 per day are being deducted from my balance since 16-12-11 and hence I should have been charged one paisa/minute for BSNL network (out going charges). But it is observed that I had been charged one paisa/second for BSNL mob no [protected] ( a Kisan card ) on 19-12-11...
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P
pa.joseph
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of deposit

Address:Pondicherry, Puducherry

I had a land line connection no. [protected]. i have since been transferred (incidentally, i also work with a psu). I had cancelled this phone connection and had paid the final bill, details are as follows:

receipt no. pdy[protected] dated 20.06.2011 for Rs. 1047/= along with surrender of the instrument, and
receipt no. pdy[protected] dated 20.06.2011 for Rs. 1168/=

both payments were for...
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P
piyush9208
from Mysore, Karnataka
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not working properly

Address:Jabalpur, Madhya Pradesh

Respected sir/madam,
as i knew that i am a customer of YOUR service provider(bharat sanchar nigam limited{{{{BSNL}}}}})


i dont know what the problem in your sim

its stoping any time

and most important thing is that OUTGOING CALLS AS WELL AS MESSAGE NOT SENDING.........


SIR.please take my problem and take some steps


thanks a loT...
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S
sunilksinha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim not working

Address:Pithoragarh, Uttarakhand

Sir/Madam,
I have taken a sim from BSNL DIDIHAT almora circle on 18th Nov. 2011,during taking the sim all documents and photo
deposited,initially 2-3days working properly,but after that incoming and outgoing call barred,I have done topup on that sim as well
circulate this no. to all relatives. The BSNL didihat staff has given this sim. his name is Govind. His number is [protected],
from many days i want 2 make a...
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M
Mukesh286
from Jahazpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL live activation

Address:Ajmer, Rajasthan

Sir,
I have not requested for mobile TV, but suddenly one msg came from BP APALYA on 14/11/2011 that your free trial for mobile TV is going to expire in 2 days & you will Charge Rs150 for subscription, to unsubscribe sms to 55447. when I SMS UNSUB to 55447, it inform that no subscription exists with MimobiTV, kindly Check. on 15th Nov. one msg came from BP-APALYA that "Thank you for subscribing to Mobile TV after free Trial....
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S
sandeep bali
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connection not given

Address:Pune, Maharashtra

Dear sir,
This is the regard of landline phone connection, which is apply more then one year now, at address mention blow, the officer at yerwada exchange Mr jatar is not at all co-operating nor even tell any fix date,
whenever i make call to inquire about same, he just ask to wait for another 2 to 3 months, due to this i suffer for my business as I am Lawyer my self and i own that place, as my office, kindly help me in this....
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C
Chanchal Kumar Pandey
from Delhi, Delhi
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Regarding deactivation of unstipulated masti pack

Address:Lucknow, Uttar Pradesh

sir,

with all due respect, i do like to communicate to you a laudable work done by your oops....our great company BSNL. Before narrating to you the story i would like to introduce myself to you so that we can have a little acquaintance. Here it goes...My self CHANCHAL KUMAR PANDEY, resides in Lucknow. the reason why i feel i should communicate to you is that i am a loyal consumer of BSNL, my Mob. NO is [protected]and [protected].br...
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M
modib.jairam
from Kolkata, West Bengal
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Refund of security amount

Address:West Medinipur, West Bengal

Respected Sir,

I Rambabu an ex customer of BSNL Landline no[protected] from kharagpur
Sir i have surrendered my landline connection on may 2011 and still i havent
got back my refund amount. The concerned officers are unable to give any exact date.
Sir kindly take neccessary actions against my problem as i am about to be transfered from
here to another place.

Thank you Sir
My...
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A
ahamed.mohideen
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Can't able to make as per the procedure given in website

Address:Chennai, Tamil Nadu

I bought a Universal ITC Calling Card of Rs. 300 + Tax.

I can't able to make calls using the procedure they given in website. I get those information from http://www.bsnl.co.in/service/uitc.htm. But its not work out for me and tried many times in my BSNL land line number.

Guys...Don't buy ITC cards any more. They are fraudulent.Will i get the amount back (refund)? I am also one of the victim of this....
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G
gorang
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISTAKE IN BILL, BROADBAND, TELEPHONE LINE AND RINGING PROBLEM

Address:Rajasthan

DEAR SIR,
RESPECTFULLY I SAY TO YOU THAT OUR LANDLINE PHONE CONNECTION HAVE IN[protected] SINCE THE INSTALLATION CHARGE OF TELEPHONE AND SECUIRTY OF BROADBAND WAS PAID BY US THEN AGAIN THE SECURITY AND ISTALLATION CHARGE ADDED IN MY BILL SO PLZ RECOVER THIS THINGS ALSO MY LL CONNECTION HAVE MISTAKE I COMPLAINT ON 198 BUT NO RESPONSE ABOUT THAT ALSO THE RING IS NOT SOUNDED AND VOICE IS VERY UNCLEAR AND DISTRUBING LINE SO THE BROADBAND...
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S
Saga Valsalan
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband speed

Address:Thiruvananthapuram, Kerala

Sir,
I Had BSNL Broadband plan of 250. Then I changed the plan to 500 [Unlimited].
In the previous plan I got speed of 256 KB/sec as the plan said. But my new plan gave me a speed of max 70 KB/sec till my usage reached 5 or 6 GB and after that the speed reduced to 32 KB/sec. Why it's so? Does the plan gives only this speed? But others who have this plan gets 256 KB/sec.
When I searched BSNL plan list there they shown...
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S
sahakiran_ca
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Security Deposit -Telephone no (03582)224822

Address:Cooch Behar, West Bengal

Dear Sir,

With reference to the captioned subject, we need your urgent intervention. We have applied for disconnecting our telephone [[protected]], and your office has been disconnected our telephone on December 2010. We have returned your telephone set also in December 2010 and we have applied for refund in the same month, till date we have not received our security deposit. We would appreciate if you do the needful at...
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G
gourab87
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OUTGOING BARRED

Address:Bangalore, Karnataka

Hello Sir,
My name is Gourab Bhattacharjee. I've taken a new BSNL sim one week back(number [protected]). I've submitted all necessary documents and it was also activated. I've recharged with FRC 48 and RC55. I'm able to receive incoming call and sms bt unable to call and sms to any number. It is showing sms barred. Also outgoing calls are barred. Even i'm unable call customer care from my number also. Please...
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P
palayan
from Kolkata, West Bengal
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Broadband Usage Details

Address:South 24 Parganas, West Bengal

I can't see my broadband usage for almost 10 days.It say's " This error may prevent further successful operations. Please logout and try to login after some time. If the problem still persists, please contact System Administrator." What to do? please help....
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M
maha@123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline Telephone not working

Address:Chennai, Tamil Nadu

My phone number[protected] is out of order on many accasions particularly on fridays and fualt is being rectified only on Monday afternoon
resulting in interruption of phone for four days in a week.This can be checked in the complaint recorded in ur electronic complaint register.(doc number for your reference[protected] dated 12/17/2011) .At times the net is also not made available due to this.Please do needful to have pernamnnt...
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A
Anup Kumar Banerjee
from Kolkata, West Bengal
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LANDLINE TELEPHONE OUT-OF-ORDER SINCE LONG BACK

Address:West Bengal

I THE UNDER SIGNED REGRET TO INFORM YOU THAT HOME LAND LINE TELEPHONE IS OUT OF ORDER SINCE NOVEMBER-2011. MEANWHILE I HAVE LODGED FIVE COMPLAINTS TO THE COMPETENT AUTHORITY VIDE DOCKET NUMBERS AS (1)L1797dated 12/09/11, (2)393 dated 20/09/11,(3)1274 dated 09/11/11 Customer Care Docket No.[protected] dated 30/11/11 and Complaint Lodged to Ministry of Communication / Govt.of India's Docket No.B349 dated 05/12/11, but still today my "ODD-cum-Hazardous-Telephone-problem"...
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