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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 514

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O
omkarcsjm11
from Kanpur, Uttar Pradesh
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received unwanted services and amount deducted

Address:Uttar Pradesh

Dear Sir/Madam,
i am consumer of BSNL Landline and mobile GSM service. i get one BSNL GSM connection against my landline phone on following mobile no [protected] under the scheme of BSNL.
on that i receive following massage from following:

1.) from[protected] on 28 November 2011 at 22:54

"Rs.15 charged.Thanks for using our Love sms Service.Your service has been renewed for next 15 days."br...
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C
cheriyappu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non working of tel-0494 2422771

Address:Malappuram, Kerala

Dear Sir,

My land line number [protected] BSNL Line has not been working for few months. I have given complaint to Tirur BSNL office somany times. ( I compaint to BSNL customer care, Still no action- (requst No.[protected]

I am a kidney patiant and I cann't use mobile phones- I want to go for dialisis frequently and speak to doctor, My son is in abroad.

Once I requested Tirur...
+1 photos
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J
JITENDER BHANOT
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non working of Land line phone

Address:Panchkula, Haryana

I HAVE A TELEPHONE CONNECTION AT MY HOUSE IN ADARSH COLONY UPPER MOHHLA KALKA,MY PHONE NO IS 220428.THIS PHONE
BECOME DEAD DUE TO TO LINEMANS FAULT, HE CAME TO REPAIR THE PHONE OF OUR NABOUR AND FROM THE SAME DAY AND TIME MY ABOVE PHONE IS DEAD,I MADE COMPLAIN THROUGH PHONE AND PERSONALY IN THE OFFICE OF SDO KALKA BUT 15 DAYS HAS PASSED NO BODY IS ATTENDING,I CAN NOT UNDERSTAND HOW THE BSNL IS HAVING SUCH TYPE OF STAFF WHO CAN NOT...
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B
bosenilanjan
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in installation

Address:Vadodara, Gujarat

Dear Sir,


I had applied for a BSNL Wireless Landline Connection ( Lead ID GJVAD [protected]) for my residence at Vadodara on 04.11.11. I was told at that time that the instrument will be provided & the connection will be operational within a week. I had paid Rs. 500/- as Security Deposit ( Demand Note No. VDRVDR36388) & was also informed that my Tel No. will be[protected] .

However, till...
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A
ardhendukr
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

epf transfer

Address:Khagaria, Bihar

sir

I have been working in BSNL, under Bihar circle
I have been transferred from Darbhanga District to khagaria District on 30/11/2010
my epf account no was BR-20107/16 when I was in Darbhanga district.
my epf account no is BR/25135/13 in khagaria district.
i have filled the form for transfer from Accounts section, bsnl, Darbhanga and submitted in Muzaffarpur EPF office.
I want to know whether...
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N
Niju Jose
from Kayankulam, Kerala
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change in tariff cheat

Address:Kerala

Respected sir,

I had taken maveli plan of BSNL kerala in September 2011 , by considering the offer (http://kerala.bsnl.co.in/Mktg/maveli2.pdf)
In the offer it is specified that off net calls are at 1 p/s . but in the introduction of new maveli plan (http://kerala.bsnl.co.in/Mktg/newmaveli.pdf) its been notified that

Existing customers of Maveli Plan will continue in their tariff plan for a period...
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P
pravakar dash
from Bengaluru, Karnataka
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unsubscribe love tips for girls

Address:Angul, Odisha

i had 59595 SMS service on my mobile which is chargable. Now i want to deactivate this service. Service is still not deactivaed even if i requested for by sending SMS on prescribed format. Please Deactivate LOVE TIPS FOR GIRLS Rs.15p.m. my BSNL mobile no. is [protected]...
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J
jothi babu
from Pedana, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the website for knowing the usage of internet broadband not working

Address:Tirunelveli, Tamil Nadu

sir,
I was using bsnl broad band for the past two years
For the past 6 months I am receiving extra amount in my bill
I think there was a fraud in the BSNL billing
I cannat able to veiw my usage for the past six month
the web site www.selfcare.sdc.bsnl.co.in for veiwing the usage is not working since one year
this itself proves they are making fraud in the bills...
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S
salihma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

monthly billing

Address:Malappuram, Kerala

dear sir,
I would like to inform you that, my telephone (no; [protected], subscriber name;Mohammed M.A.) categorised in annual paid of 600. usually bill payments are every two months except internet users. V had used internet earlier. After few months we were canceled it. But still monthly payment bill is coming. I have complained in bsnl ponnani branch office to shift it as normal payment like every two months. Bt dere is no...
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R
rajesh0804
from Bhubaneshwar, Odisha
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Incompetence

Address:Khordha, Odisha

After registering paid all bills in advance(250 for landline+750 for one month advance)for ADSL broad band connection on 11th October,I have visited the SDO office Bomikhal five times and also talked to SDO personally but still they don,t react a little bit.Though they have not verified but say the connection is not feasible....
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P
prshankarkumar
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT WORKING PROPERLY

Address:Tamil Nadu

27 November 2011



I have a BSNL 3G data Card connection bought in July 2011 for which I paid Rs 3600 initial charges to the BSNL dealer. The number is[protected].
I can say now that it was a bad decision to shift to BSNL – I had a Tata Photon connection. Ever since installation I have had continuing problems of low speed and poor connectivity. When I ring up your call centre, I get different suggestions...
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Samzaing Zanme
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Renewal of Radio Mirchi

Address:North Cachar Hills, Assam

My BSNL prepaid mobile [protected] has been charged rupees 7 every week (i.e. 28/month), with prior notification, on renewal of subscription to Radio Mirchi constantly since my SIM was activated. It writes as "to unsubscribe, dial 59830". But when dialed the computer says as such number does not exist. Help me unsubscribe the same and stop the deduction as such radio service does not work(exist/active) at our locality....
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D
Deepak Gore
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline Connection

Address:Osmanabad, Maharashtra

Dear Sir/Madam,

I always tell them that Connection wire has cut from the last Three Months but They Neg-late with this.
& i am complaining from last Eight Days & always They are giving me a wrong Information that the Line will be connected very soon & gives me each & every time the Complain No. [protected] on Dated from 19/11/2011 to 21/11/2011.

Please Help us.................
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R
rmamoria
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of new connection deposit

Address:Rajasthan

Sir,


I booked a new connection on 5.8.2006 by depositing Rs.500 in cash , and i noticed by BSNL line man that my area is not fisiable for land line and he offered me for WLL connection but i denied for that and asked for my refund but after my several requests n meetings they didn't paid me back my deposit , after that they sent me a notice Dated 28.6.2008 asking for WLL connection but i denied for it and asked...
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H
hashine rahman
from Panaji, Goa
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false billing

Address:Sivasagar, Assam

I have applied for a landline connection for Broad band service at my home. On august 2011 last I got connection for two days without broadband facility . During that period no outgoing call was made . And On my application I have requested to cut outgoing facility of the phone as I wanted the connection only for Broadband facility.

Again on 25th Nov2011 it was connected again and on 26th Nov 2011 I got the broadband facility.br...
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singhalaklic
from Meerut, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour of customer care employee

Address:Muzaffarnagar, Uttar Pradesh

today i visited bsnl office for correction in my landline telephone bill .on duty employee mr. ramanand sharma misbehaved with me .he told me phone karne ka shauk hai lekin jab bill bharne ki bari aati hai yahan muh uthaye chale aate hai. these words hurt me a lot & i felt very embaracing.such a behaviour is not expected from a customer care employee.are these types of emloyees good for bsnl in such a competitive scenario...
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I
in045816
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Service

Address:Chennai, Tamil Nadu

One more thing, recently BSNL Mobile changed some plans and services, but they don't bother to inform the customers that the plans are getting changed. They increased call charges without any kind of intimation....
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A
asmatpawle
from Delhi, Delhi
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the signals are not constant at any place

Address:Thane, Maharashtra

I purchased 3g modam and a data card from Bhiwandi
telephone customer service. I am using the same at my place at desktop. The signal strenth is fine but the bars are not constant and hence at every fluctuation the net connection broken and I am unable to do any meanninghful serious work on net. I have visited the customer care centre at Bhiwandi But the persons attending the customers do not have any know how of the 3g data card...
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Monica gellar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hefty Bill

Address:Uttar Pradesh

Hi,

I am charged with a hefty bill of Rs.3 lakh from month july to october, with details - july Rs 1.1 lakh, Sept Rs .83 lakh. I am still not sure how come they charge me like hell, I am pretty sure I haven't used this much. Of course, 1.1 lakh bill a month means a lot of GB downloading, that's way beyond imagination.
I tried talking to some of the BSNL officers, but they gave lame excuses that sometimes...
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sasibhuvi
from Pune, Maharashtra
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Deactivate Chat Messenger

Address:Thanjavur, Tamil Nadu

My mobile number [protected] is receiving a message from No.+[protected] that " Thanks for using our chat messenger your service has been renewed for next 30 days." Now I want to deactivate or unsubscribe the Chat Messenger Service, and my amount is deducting every month since 6 or 7 months. Help me in this regard and get deactivate or unsubscribe the above said service...
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