Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hi,

I have a BSNL Prepaid Connection with No. [protected]

I was having a Special Apple Ipad 3G monthly plan of Rs.999 with Unlimited Downloads

This month when it expired in as usual went to their online recharge website portal.bsnl.com

But this time i did not saw the Ipad plan there, so i called BSNL helpdesk and they told me that

My unlimited plan is stopped by bsnl...

Our BSNL telephone, with number[protected], a land line on my fathers name Mr K GANGADHARAN, A.KILIYANUR, KOLLOUMANGUDI EXCHANGE, IN THIRUVARUR DISTRICT, has not been working for more than one year. repeated complaints did not solve the problem. We requested for disconnection and refund of deposit. bsnl is not even answering and we also face abusive staff in the exchange. my father who is very old is living alone after my mother...

Sir,

I was using a BSNL landline[protected]for more than 15 years, now i have shifted to my new home near by, I have made a request for shifting in BSNL(saibaba colony)office before 2 months but still nothing was done & when enquired them the responsiple person Mr.Duraisamy P (JE or SDE), the particular person was very casual & doesnt even has courtesy to say to sit & treated us so badly, he has asked us to...

Sir
My landline no.[protected], is out of order since September 21, 2011. Inspite of lodging the complaint on the same day (Complaint No.:I-9667) and meeting several responsible officers, the line is yet to be restored, causing immense problem.
Please look into the matter, so that it is solved immediately....

Since I am regular taking BSNL 5 paisa per sms plan at Rs. 13/ per month charge but BSNL service provider charged Rs.0.50 paisa per SMS on Diwali festival and on next day of Diwali , (almost 10 times more ) and no prior information given for the same. Thus BSNL charged more in sending SMS on Diwali day and next day of diwali (26/10/2011 and 27/10/2011)....

Dear Sir/Madam,

We are the consumer of BSNL tele communication Hyderabad since 2nd January, 2004.

Landline Phone connection holder name(Father): Mohd Sarmuddin

Phone Number:[protected]

We have applied for Caller ID phone because we received many unnecessary calls from unidentified persons.

We have received a phone which is not working properly. Now the phone is...

BSLN Landline phone is dead since 12 days. Complaint already registered with fault booking service, but no action taken since last one week....

FROM 31 OCT 2011 MY POSTPAID CONNECTION [protected] IS NOT ABLE TO SEND MESSAGES. COMPLAINT NO. OF 2 NOV MORNING 1108109.
CUSTOMER CARE STAFF NAMED SHANTANU ON 2 NOV 2011 ACTED RUDELY AND FAILED TO CONNECT TO THE SENIOR STAFF. OTHER STAFF ALSO KEPT THE LINE FOR HOLD FOR MINUTE... ALMOST HALF AN HOUR BUT DID NOT CONNECT TO THE SENIOR OFFICERS.

THIS IS A ROUTINE AFFAIR WITH THE CUSTOMER CARE OF BSNL....

I have a pre-paid mobile connection ([protected]). The connection was obtained after submission of required application, identity proof (copy of PAN Card) and residential proof (copy of BSNL Landline Bill). The SIM was issued by BSNL Head Office at Saheed Nagar, Bhubaneswar (behind IDCO Towers). I used the phone for about six months. Now, the outgoing calls are barred and and I am asked to contact customer care. I did so today (2nd Nov 2011)...

Sir,

I have registered for transfer of my LANDLINE phone #+[protected] on 19th of Oct and was informed that the connection should be transferred within 10 days. Till date, connection is not transferred and after calling 20 times to various helpline numbers, I finally got details that the transfer of connection will get 2 months. Please help me to resolve the query as 2 months is quite a long period. Due to this, my broadband...

My BSNL 3G prepaid number is [protected]. It had validity time till 30/05/2012. I recharged BSNL 3G with Rs. 400 on 1.11.2011 and expecting a full talk time and of course a validity extension. But I got messages in my BSNL 3G inbox which shows that neither my balance has been increased by 400 nor my validity period has extended.
Message : “Your account will be soon exhausted.Your main balance is null valid until 30/05/2012.”br...

My name is Group Captain V Madhusudhan Reddy, from Indian Air Force serving at College of Air Warfare in Secunderabad. I reside at Tirumalgherry. I have applied for a new BSNL Land line connection on 08th July 2011. The representative of BSNL Mr. B Ravinder came home and collected an amount of Rs. 500/- as deposit. Few days after that, I was called and given a telephone number,[protected] stating that this number has been allotted to me...

My BSNL Landline phone number : 27660714 is not working for the past 15 days. I have raised this complaint in chennai BSNL customer care website on 18-Oct-2011 and went personally to tiruvallur BSNL telephone exchange office to write about complaint and till now no one has turned up to sort out this issue.I kindly request you to look into this issue as soon as possible and restore the phone line at the earliest.

Thanks,br...

i have payed my bsnl broadband bills online on nov 1 2011 using BSNL EBPP, my bill amount have been debited from my account but there was transaction failure and the my bills are still to be cleared in EBPP.
name: R.Suresh
My landline number[protected] ,
consumer no: 54082626
mob contact no :[protected]...

Sir,
From the last three months our phone no.[protected] is dead & we have lodged its complaint so many times & everytime one or the other excuse is given like sometimes got a message ur complaint is resolved, sometimes the lineman shows & told that he had no such details of compalint & from the last three months BSNL executive told us that it will take some time to get the system rectified but how much?????br...

Respected Sir/Madam,

I am using BSNL broadband service from more than one year, I am facing problems with wireless modem which I have purchased from BSNL since 1 Month. I have submitted my complaints even in written to the BSNL office but no service has been delivered till now and the problem is not solved. They give an assurance to solve the problem but no one comes to solve the problem....

Sir, I submitted my shifting application of my land linetelephone No 25619592 on date 14th Apr 2010 vide cons No 47803077. Ref LS OB NO 99868266 dt 15 Apr 2010.Till date i have not got the shifting of my landline . In this regard i initiated 15 more customer to register for landline connection to the same area so that it becomes easy for the company to provide the cable to our appartment which inturn will not loss revenue. We are total...

My name is Jarnail singh and my telephone number is[protected] . i have broadband connection which is not working properly from last month. i have complained several times at samrala exchange at number[protected] and bagli kalan exchange at number[protected] but no one has taken my complaint into consideration
samrala exchange officer has told me several times that there is problem with your line and our line-man will come...

SIR,
WE HAVE APPLIED FOR A NEW CONNECTION TO OUR FACTORY ADDRESS W - 75, ADDITIONAL MIDC, AMBERNATH EAST, DIST: THANE.

BSNL PROVIDER IS ANSWERING THAT THERE IS NO LINE AVAILABLE IN THE CABLE AT YOUR AREA. THEY ARE SAYING THIS THING SINCE

2010.OUR CONNECTION NO WAS ISSUED IS [protected]. AND TELEPHONE NO WAS PROVIDED AS[protected].

TILL DATE WE HAVE NOT GOT THE LANDLINE CONNECTION.br...

MY COUSIN HAS REGISTERED FOR BROADBAND CONNECTION ON 26/7/2011 AND PAYMENT ALSO DONE FOR REGISTRATION AND THE REQ REF NO: 61359420 .. ITS A FEASIBLE AREA MOREOVER IN THE GROUND FLOOR ALSO HAS THE CONNECTION (BSNL)... BUT TILL NOW NO LANDLINE ALSO INSTALLED
I M FED WITH TALK OF AE ALSO ... THE PERSON WHO SAID THE WHERE S FEASIBLE AND HE ALSO UNDERSIGNED ... FOR FEASIBLITY... NOW HE SAYING HE CANT ABLE TO GIVE.. PLS DO THE NECESSSARY...