Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir/Madam,

I am using BSNL Haryana post paid connection with No. [protected] for last 3 months which I had purchased from Narnaul, Dist- Mahendergarh. My
bill come abnormaI. I had discussed with customer care over phone but not received any satisfactory answer. Also given written request in this regard in BSNL Exchange in Narnaul 17.03.2012. request you to pls have a look & do needful at the earliest and positive response soon.

Thanks & Regards,
SACHIDANAND RAMAN
Mobile no.-[protected]

I Kiran Varma existing customer of Airtel Prepaid since 2002. My Mobile no. is [protected]. I have applied for MNP to BSNL on[protected]. My Unique Porting Id is AA11354A Expiry Dt.[protected]. I submitted necessary documents with the application. Same day I received call from BSNL THAT YOUR MNP REQUEST REGISTERED SUCCESSFULLY you can come and collect BSNL SIM. BUT AS ON TILL DATE 3 FEB MNP NOT DONE. Everyday I am interacting with BSNL customer care on [protected]. As I am unable to get the proper feedback & every time whenever i called to BSNL customer care. EVERYDAY THEY ARE SAYING THE SAME REASON "WITHIN 24 HOURS YOUR NO WILL CHANGE TO BSNL". Today they told me “You have to wait for another five days”. I asked him what is the process of mnp and how many days it took. He told me we don’t have any information you contact bsnl office. Since last 5 days same story is repeating. I don’t understand as per TRAI clearly mentioned 7 days why the companies take such longer time to resolve the query of customer. When my No. will port?
I am requesting consumer complaint department to take necessary step on this.
Kiran Varma,
[protected]
[protected]@yahoo.com

MAINE APNA UNINOR NO. [protected] BSNL ME PORT IN KE LIYE[protected] KO APPLY KIYA THA.[protected] SE MERA UNINOR NO. DEACTIVATE HO GAYA LEKIN BSNL KA SIM ABHI TAK ACTIVATE NAHI HUA HAI. PLS HELP ME.

proting id is AP346281, i have submitted my documents to port in bsnl on 25.01.11, but still my mobile no. is not proted in bsnl.

i am waiting 3-4 days more and then i will destroy the sim provied by bsnl and
and will pruchase new connection of other oprator.

I AM TRYING TO DO MNP FROM BSNL TO VODAFONE. I TRIED IT 2 TIMES, BOTH THE TIME IT WAS REJECTED BY BSNL FOR THE REASON CONTRACTUAL OBLIGATIONS. PLEASE LET ME KNOW WHAT IS TO BE DONE IN THIS CASE. AND HOW TO COMPLAIN AGAIN BSNL.

MOBILE NO IS [protected]

REGARDS

BSNL IS ALSO LOOSER, SO THAT NOT WANT...
I ALSO TRIED...

mai apna airtel ke no. mnp ke liye summit kiya tha on dated 2nd feb, 2011(Airtel To Bsnl). but possible my porting. i also contact bsnl cu... & Visit BSNL office. But she told me ur no has been process. Pls wait few date. Today is 12 days. abhi bol rahe hai ki ek week aur lagega.......

My no is [protected]

I rakesh sharma existing customer of BSNL Prepaid since 2002. My Mobile no. is [protected]. I have applied for MNP BSNL to tatadocomo on[protected]. My Unique Porting Id is BRGVR34 Expiry Dt.[protected]. I submitted necessary documents with the application. Same daeceived call from BSNL THAT YOUR MNP REQUEST REGISTERED SUCCESSFULLY you can come and collect tatadocomo SIM. BUT AS ON TILL DATE 3 FEB MNP NOT DONE. Everyday I am interacting with tatadocomo customer care on [protected]. As I am unable to get the proper feedback & every time whenever i called to BSNL customer care. EVERYDAY THEY ARE SAYING THE SAME REASON "WITHIN 24 HOURS YOUR NO WILL CHANGE TO TATADOCOMO ".
I re applied for MNP My Mobile no. is [protected]. I have applied for MNP BSNL to tatadocomo on[protected]. My Unique Porting Id is BR[protected]. I resubmitted necessary documents with the application. Same daeceived call from BSNL THAT YOUR MNP REQUEST REGISTERED SUCCESSFULLY I don’t understand as per TRAI clearly mentioned 7 days why the companies take such longer time to resolve the query of customer. When my No. will port?
I am requesting consumer complaint department to take necessary step on this.
my e mail id [protected]@gmail.com

Arumugam pillai existing customer of BSNL Prepaid since 2009. My Mobile no. is[protected]. I have applied for MNP to Vodofone on[protected]. My Unique Porting Id is BT383145 Expiry Dt.[protected]. I submitted necessary documents with the application. Same day I received call from BSNL THAT YOUR MNP REQUEST and what is the complant? i explained my complants. Everyday I am interacting with BSNL customer care on 1503. As I am unable to get the proper feedback & every time whenever i called to BSNL customer care. EVERYDAY THEY ARE SAYING THE SAME REASON "WITHIN 24 HOURS YOUR NO WILL CHANGE TO BSNL". Today they told me “You have to wait for another five days”. I asked him what is the process of mnp and how many days it took. He told me we don’t have any information you contact bsnl office. Since last 5 days same story is repeating. I don’t understand as per TRAI clearly mentioned 7 days why the companies take such longer time to resolve the query of customer. When my No. will port?
I am requesting consumer complaint department to take necessary step on this.
arumugam pillai,
[protected]
arumugam.[protected]@gmail.com

On 11th July i have update the Airtel MNP Form transfer from BSNL to AIRTEL, but its already 10th day and there is no confirmation or any message from both the service provider. According to the rule MNP should be done with in 7days.
Kindly help for the above matter.

Dear Sir,
We have a postpaid mobile connection of BSNL now i want to port to Tata Docomo, I have applied many time but each time my request is rejected by BSNL. Then i have gone to BSNL office then he said that they do not know about this. I am trying to port since two month but my number has not released by BSNL. when i contact customer care he said that they are not help us in this matter.

Name: Arvind Agrawal, 100/1 Jagannath Puri Mathura
Mobile No. [protected]

Hello sir.,
My name is Hemant Jain. Airtel BSNL SIM I had made ??the port is now a month has not yet port. Difficulties after your customer servise people do not like to talk to B and call B do not Resive.
Please you have a problem getting me to my problem Solve.

THANK YOU,


Name:- Hemant Jain

Mobile no:-[protected]


Address:- 4-k-3 Vigyan nagar kota (Rajasthan)

Dear Customer,


We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.



Your recharge was not successful and your amount was refunded on the same day. Normally in such cases money is reflected to bank account with in 12 working days. We are sure that your money must have refunded till now.

Still if you haven’t received your refund yet, kindly contact us again on [protected]@easymobilerecharge.com.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com

BSNL — Unwanted Backup Service

Unwanted Phone Backup

I have never wanted or opted for BSNL back up service. It seems that by means of any undesirable call BSNL has activated the service without my knowledge.

I am being charged Rs 30.00 every month. Deactivation mode is not suggested anywhere on the BSNL site. It proves the BSNL has chated me by unwanted activation.

I want to registed my complaint on Consumer Forum.

RD Saxena BHOPAL MP [protected]

ghuj

sim number

Telephone No, 2357094
Sir,
Above telephone & Broad band connection is not working since 23.01.2013. Even after repeated requested this has not been attended. The cable connection was broke by the sewerage work contractor while laying the pipe line. In last 12 days technicians came twice, see it went back no progress has made so far. Therefore requested to kindly arrange to attend on priority.
N.K.Soni, 284 Haniman Nagar Ext, Sirsi Road Jhotwara.
Contact No. [protected], [protected]

Sir,
My landline phone :[protected] is dead since from[protected] and the complaint has been logged with the firm on[protected] under the docket No:0771. The complaint is not attended till today. The frequent follow ups with concerned Divisional Enginner do not fruitful and most ofthe times no one is available to attend when i tried to contact Area manager and General Manager. Totally I feel it is negligience & attitude problem towards customer satisfaction, beacause to attend the complaint it should not take more than a week in worst condition.
I hope atleast now the authorised people will awake from their deep sleep and satisfy the customers like me who are facing one or the onother problem with regard to servive in this telecommunication line.

BSNL Bangalore — Telephone Dead since 25 Oct 2007

Sir,

The telephone :[protected] allotted to my father, B L Manohar is dead since 25 Oct 2007. Docket number for the complaint lodged at Kengeri Satellite Town, Bangalore on 25 Oct 2007 is 1007/417.

Every blame on the telephone not working is credited to BWSSB, who knocked out the underground telephone cables while laying Cauvery Pipleline.

So, the problem is outdoor and needs to be rectified urgently.

Thanks,
Krishna Raj

Sir,

I agree with the posting of Mr Mahalingappa.

Our telephone number[protected]allotted to my father) is dead since 25 Oct 2007 and complaint was lodged on the same day at 1600 hrs. So far nothing has been done by BSNL - Kengeri Satellite Town telecom office.

The underground telephone cables were knocked out by BWSSB to lay Cauvery pipelines.

The docket number for the above complaint lodged on 25 Oct 2007 is : 1007/417

How to remove secret code we forgot the no? Now we can't make std calls plz advise.

Sir,
My telephone number is[protected] is not working for the last One week. I had cleared all the payments. In the BSNL office they told that it will be activated within 2 hours, but still now my telephone is not working. I hope you will take immediate steps to activate my phone number as soon as possible.

my phone is not working since 15 days [protected]

my phone is not working for the past 3 days. i posted complaint thrice. no action take yet . pls do the needfull immdly. ph:[protected]

Rectified now

My phone line is dead for more than 15 days and not able to make a online compliants as it says number invalid my phone no.28443495.

BSNL land line no.[protected] is not working properly.

My bsnl landline phone no.[protected] is not working properly from last month i.e., AUG2009. so please take the action immediately.
Thankikng you

My bsnl landline phone no.[protected] is not working properly from last month i.e., AUG2009. so please take the action immediately.
Thankikng you

my bsnl landline no[protected] is not working properly !!!

Dear Sir,
My Landline No. is[protected], my add. G-48, Narmada Nagar, Distt. Khandwa, M.P.
Due to old and thin wire the phone remains dead very frequently and again & again complaint we don't receive proper service.Please look in to the matter since we would be missing lot many important calls.

My bsnl land line is not working properly last 4 days on wards, if i will work morning at the time of evening 5:00pm it will be dead or if it will dead in mrng working in night, and also i will work only one or two hours in day r night time i am facing alot of problem last 4 days on wards, please take the action immediately
hno:38-87-1/1
Akula narayana colony
Sainikpuri
Sainikpuri x roads
Ecil
Secundarabad
my land line number is:[protected]

My bsnl landline No.[protected] is not working properly. Voice in is not clear. I want IPTV connection but ADSL SNR is very low approx 4.0 to 6.0
I request to you pl. solve this problem.

Mithlesh Kumar Maurya
456/35/35-A, Maurya Vihar, Daulatganj
Chowk, Lucknow - 226003 (U.P)
[protected]

Dear Sir,
My Landline No. is[protected], my add. h no. - 384, West Amber Talab, roorkee, haridwar
Due to old and thin wire the phone remains dead very frequently and again & again complaint we don't receive proper service. and instrument which provide by bsnl is not work properly. Please look in to the matter since we would be missing lot many important calls.

Hello Dear,
We have landline number with STD code is[protected].
This number is the name of my brother-Sanjay kumar Bhujabal, S/O-Gokul Bhujabal, At/Po-Gadamrugasira, puri, Orissa.
From Last 3 months, This number has a lot of problem, Mostly it is dead and other times there will be ring but no sound from reciever end.

We have complained it our exchange-TadasaRamahansa pur, there we + no response.
One or two times they replace the reciever but this same issue exist.

As we all r staying outside and my father is not able to visit regularly to follow up for the same due to age concern.

Please take necessary action and revert back me on the same issue As soon as possible.

Regards
Sumanta Kumar Bhujabal.
Mobile-[protected]

Sir,My BSNL Landline Telephone No.[protected] is not workin properly from the last week of December.i alreasy took many complaints against this.So u will take some action agaist this.
Thanking you
(for any query=[protected])

BSNL Landline
Posted:[protected] by Ajai veer bahadur singh Send email

not working properly
Sir, My BSNL Landline Telephone No.[protected] is not workin properly from the last week of jan .i already took many complaints against this.So u will take some action agaist this.
Thanking you
(for any query=[protected])

My BSNL land line number[protected] .twenty days ago my land line is full dead. I complanted by fone service, next day somebody came and check the line. He told me thats the cable complait we will come tomorrow with excavatting workers. Upto now no body came here and not solved my problums
yesterday I went to exchange office regarding my complait, unfortunetly nobody their any one on the chair upto 11.45 am thats the office nature and respossebility. I am waiting for your replay. thanking you.

Dear Sir,
My Landline No. is[protected], my add. Narender Singh Noonia, near nav yug school, shiv colony, Mandi Adampur Distt. Hissar, Haryana.
Due to old and thin wire the phone remains dead very frequently and again & again complaint we don't receive proper service.Please look into the matter since we would be missing lot many important calls.

BSNL — not proper working last 3 months

Dear Sir,
I have taking broadband service from bsnl.Being my number[protected] and my name is Dr.M.S.Rahman.Last 3 months i am facing problems .somany times i personally visit bsnl office and meet with SDO and JE but they are not listening my problem.If i am given Rs600 per month and not able to do 100 mb , why i am giving this much amount .
Please help me in this issue.
Regards
Dr.M.S.Rahman
Jajpur
Orissa
[protected]

Sir, My BSNL Landlne Telephone No.[protected] is not working since six months. already took my request letter to sub divisional officer, gudivada, vijayawada circil .so u will take some action agaist this
Thanking you
R.Thandavakrishna
door no.16/256-7-4,
s.n.puram,
GUDIVADA - 521 301
CELL [protected], [protected]

sir,
My name Gurbachan Singh vill-slangru, P.O. - Dharampur, Teh -Mukerian, Distt- Hoshirpur (Punjab).Sir my Bsnl landline phone no [protected] is not working properly from 18 Oct 2011.the department of bsnl said me we have no time for repair your and phone and go any where with this complaint.sir i reqest you pl take any action. i am so desterbed.

My phone no.226368 working not prparly since 15 day's.I have contact to near exchange office but not giving response that side.My complaint no.is[protected].

my name is mayank singhal . telephone no[protected] . this no is jindal polyfilms bachelor hostel, mundegaon, igatpuri distt- nashik.
this no is not working properly since approx. last 15 days . in this number lock code also available but not working when dial 124xxxx angazee but dial the local no. working properly and dial std no. face the same problem . so pls take an action .

BSNL Broadband — Link Down

Dear Sir/Madam,

Past two months after evening our link goes down, everyday we need to contact customer care and book a complient, after this the BSNL peopel calling us and taking the same status and once we give the status simply they kept the phone, in a next day again we need to contact customer care, after this we tried to talk with Rajajinagar exchange incharge Lakshmi regarding the same issue, but from her also no result, we fed of the service from BSNL, bcz after evening we can't do anything, i hope you got our problem and please try to resolve this problem ASAP,

Thanks in advance...

Regards
Kiran Kalyani

BSNL Broadband — BSNL Broadband link is down

My BSNL Broad Band connection link is down. The DSL link is fluctuating and as a result the internet connection is down. Its very annoying to me.
Telephone no:[protected]

i Dr om prakash from udaipur rajasthan.my land line number is[protected] is not working from two month .i have filed complain by my friends mobile 4th time every week from last two month continue, and also BSNL complain office mandi sector 11, but until no response from BSNL office.my lend line until not working dad only.

sir me kotra dist udaipur se hu mera net 10 din se nhi chal raha me bhut pareshan hu or mera kaam ruka hua hai mahine me 10 din net calta hai 20 din nhi calta hai me ye samshi har mahine rehti hai
landline no [protected] hai