Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL — IPTV/WRONG BILL

I take the connection of IPTV in my BSNL phone and they said its free of three months trial . but they started sending the bill from the first month and change the plan also itself. i registered lots of complaints but no action were taken. and they disconnect my phone also. what i do? can anybody tell me.

BSNL myway IPTV — Wrong Billing

To all concerns
I lodged my below complaint to IPTV customer-care 3...4days back through mail but no body is responding. Rent of STB is being charged @ Rs. 2/ day (approx) cautiously & I am not able to decide, whether I should go for next recharge or unsubscribe & see cable TV, as IPTV seems to be very costly also.
Rakesh Mathur

The Authorities Concerned
BSNL-IPTV
My ref: My IPTV Customer ID #[protected]
Sub: Discrepancies found in your billing,
Dear Sir
1. Why STB rent Rs. 56/ has been charged for the month of Oct 09, when it was told to be free for three month i.e. for Aug, Sep & Oct 09; (neglecting 2...3 days of July 09)
2. Why my balance gone to Rs. (-120/), when I have subscribed only premium-pack of Rs. 280/ & not subscribed any paid channel. First recharge was done through Mr VISHNU by paying Rs 400/ to him on 7 Nov 09.
Please clarify the same
Regards
Rakesh Mathur

MyWay IPTV Connection — MyWay IPTV Connection

I have applied for MyWay Interactive Video Services on 07/11/2009 and the details are as follows:

Name : Amruta Laxmikant Gosavi
Tel. No. :[protected]
Broad Band Connection(BSNL) : Existing.
Customer No. : [protected]

Prepaid C/F No. : 10037438

It is almost 40 days are over and I am not able to communicate with anybody since the following numbers are not in use.

[protected] - Mr. Santosh Kari
[protected] Office

BSNL myway IPTV — Unable to view the channels

Hi All, My name is Nitin. On 04/06/2010 . i installed myway IPTV. I am unable to view the channels from the day 1 . I hdpaid Rs 1700/- to them . 1500/ as Security deposit and R 200/- as rent. I had to call the 10 times fo viewing picture. The technicians come and go .there is no use. I am still unable to view channels. there is a problem of picture phrasing. My 200/- Rs are gone as i am unable to use BSNL IPTV services. Will recommned that nobody should buy BSNL IPTV as it is waste of money and time.

I WON 515, 000

BHARAT SANCHAR NIGAM LTD — detailed landline bill

In the month of April I disconnected broad band connection, and in the month of June till now I have not received the bill, when I checked on system the bill showsRs.1450/-, I am shocked to see a big amount, so I need the details of bill in my mail or delievered on my home adress

my bsnl land line telephone no.[protected], I apply for 4 July-2012 detail bill at bsnl office on April to June 2012 acknowledge by concern clerk,
tiil today no response from department,

I need my Land line detail bill (incoming & outgoing calls) my landmine no is[protected] so please send me on my e-mail please.

My broad band connection no is[protected], which is connected under JUMBO BROAD BAND band plan of Rs-675/-
In this plan on land line NO RENT and 100 CALL IS FREE but you refer my tel bill dta 06.01.2016 total call charges is for 168 call, pl clarify it. my in voice no is [protected].Pl provide me detailed bill of my land line. from date of installation of my lald line telephone refund me as per jumbo plan rule.

BVAS - BSNL HUNGAMA SERVICE[protected]
SIR,
Ref: Telephone No:[protected]
Customer ID: [protected]
A/c NO: [protected]

I was asked to give BVAS SMS through my mobile pretending that to check my number by one of madam from BSNL office on 08.10.2018. With good intention, I sent them SMS. After that I have come to know that it was for BSNL Hungama service on chargeable basis. I immediately sent another SMS that I do not require this service any more. This was done hiding the facts to me in preliminary stage. Now on receipt of my bill for the month of October 2018, the additional amount of Rs. 400 (approx.) is added into the said bill. I have not utilised this service at all.
kindly arrange to remove this surplus amount from my bill with a request to remove this facility in future. If something is not done in this regard I shall be compelled to remove BSNL Broadbanad connection.henceforth.
FROM: LAKHVINDER SINGH PATHANIA, ADDRESS: B 365, SECTOR 19, NOIDA 201301

sir mane apne mobile no.[protected] ma Rs98 ka net free karya tha kuch dino ke baad that is 15 nov 2011 mera net chalu nahe ho raha ha mane customer care ko 11am call kiya to to merko bola gaya ke technical problem ha 2pm tak calu ho jayaga lakin na hua mane 3 pm ko kiya to merako bola gaya ke 5 pm ko chalu ho jaya ga lakin thbhe bhe nahe hua phir mane 8.15 pm ko call kiya merko ek supperviser mr.alpesh or kalpesh solanki na bola ke aap ke complen hum na note kar le ha or within 24 hours me chalu ho jaya ga manie kaha ok mae wait karta hu jab main 24 hours ma net access kiya to chalu nahe hu phir maina call kiya customer care ko taab muja kaha gaya ke sir aap ko or 24 hours ka wait karna padega mane kaha ok but muja tum reason kaha do ke mera net kyo chalu nahe ho raha but they are not give me satisy answer maine call kiya 11pm call kiya to mera ko kaha gaya ke aap call karka timepass mat karo plz phir mane ek supperviser ke sath bat ke unhona muja kaha ke with in 24 hours ma ho jaega but maina kaha ke aap kuch ansurement dijeyato merko bola gaya ke sorry sir hum nahe da sakta main kaha ke kal nahe hu chalu to phir ma kya karu then they replay me that aap phir sa call karo 24 hours ke baad phir mane kaha ke ma aap ke against consumer court ma case kar dunga to phir aadme na kaha ke abb to aap ka net 24 hours ke jagha 48 hours ma challu hoga
1.sir mera mera kahana he ke ma itna costy recharge karata hu or time pa kam nahe aee to kya benifit ha muja
2. sir the all executive of cc are not used good language as like idea, docomo, and vodafone etc
3. sir the all executive are doing delay to attend the call yes i know that they busy but in the day not in the night i have try in night at 11.24pm then they are not accepting my call.I have waited 10min to talk with the executive
sir its my request to you that please solve my problem as soon as possible
thank you sir
yours faithfully
harshad dave

Comments
0 minutes ago by krishnanv415
I am the costumer of[protected] and four more BSNL numbers which are using in my family, I am using this number pyaree jodee for my gprs and pyaree jodi facilities, now the complaint is I m getting the caller tune without my request which in absolutely useless for me, I am not getting out going calls since more than one week. The costumer care respond is very poor. Please follow up the same as earliest.
Thank you
[protected]@gmail.com
([protected], [protected])

I HAVE VISITED TO BSNL, BIMANAGAR, AHMEDABAD OFFICE ON DT 25/11/2011 FOR THE ENQUIREY OF MY NEW LANDLINE CONNECTION WHICH WAS BOOKED BY ME ON DT.4/11/2011. THE OFFICER HAS PROMISED ME TO INSTALL ON NEXT DAY BUT IT IS NOT INSTALLED TILL TODAY-1/12/2011.

I agree... I APPLIED FOR MY LANDLINE AT BSNL OFFICE, BIMANAGAR, AHMEDABAD on 2nd August 2011. I was guaranteed connection within 10 days. Since than there was no visit or any communications from BSNL. Contacting them over the phone is also very difficult. At last I got fed up and I gave a notice of cancelation on 26th August 2011 to claim back my deposit of Rs. 500/- … I don’t have a vehicle so I had to incur auto rickshaw charges. Four visits to Bimanagar, totalling eight to an fro trips already cost me Rs. 320/- Again I was promised on 26th August 2011that I will receive refund cheque within a month at my postal address. NO JOY there too..! Finally, I was ask to go and deal with their C. G. Road Exchange office, collecting refund cheque of Rs. 500/- cost me further auto rickshaw charges Rs. 195/- on 28th October 2011. I wondered was it worth …? Spending Rs. 515/- to get refund of Rs. 515/- which was my money in first place… and extra hassle running around was just unwanted bonus…
Yogesh

Respected Sir/Madam,

Sub: The complaint letter BSNL connection for both Phone and Broadband.

I am paid the payment of Rs.1125/-only for broadband connection and also purchased the phone separately to the connection on 19/10/11 itself. But they still not give the connection to us. Many times i am dialed to the customer care number 2702266 and asked them for the connection but they never gave me the response for it. They told to me, line connection person is in Diwali leave who is going to give the connection for phone through the line. Next day i am called to that same number one of the lady attended the phone and gave to me the irresponsible answer if you are not awaiting for it disconnect the BSNL connection, i am really disappointed by this answer from BSNL employee.
I want very urgent for BSNL connection but more than 1 month was over they never take any steps to give the connection.

So, please accept my complaint and take any action quickly for the connection.

I would dispatch the BSNL Demand Note and Receipt for further referrence to take immadiate action for the connection.


with yours,
customer

The A.G.M.(OP)
Bharat Sanchar Nigam Ltd.
NOIDA Telecom

Dear Sir,

I am a subscriber of BSNL ( Phone # 2529454 ).
The said connection is 'Not in working order' for almost two years.
I am pained to state that despite several complaints, No action has been taken to fix the fault.
If you kindly look into the records, for last almost two years, I am getting the bills for the minimum
amount of Rs.514.00 every cycle and the same are being paid, but the deptt has not taken any action
towards the complaint.
May I hope your good ofiice will kindly look into the matter and get the needful done.

with Kind Regards,

Pradeep Kant Garkhail
C-222, Sector-19,
NOIDA
Phone: [protected]

BSNL Landline Complaints - phone is dead

View all BSNL Landline complaints
BSNL Landline


phone is dead

My phone connection number is[protected] ..

Still my phone is out of order and I am help less .what to do and how to proceed the matter to get a better service

Dear Sir, My Phone no [protected] is not working since one month ,i had complaint my times but all in vain so please help me and slve the problem.

Respected sir,
My bsnl landline No. is [protected] is dead since 4 days.Please strat my No.

Sir,

I have booked a complain under Docket No. Q 7064 on 16 Jun 2010 for my non functional residential telephone No. 2402 0480. Till date, I am not getting it connected.

Would you please look into the matter, so that I can get the services in order ?

Dr. KK Chaudhuri

Bharat Sanchar Nigam Limited — PHONE DEAD FOR 4 DAYS

sir, my phone[protected] is dead from the past 4days...can you please look into it and see that it gets worked as early as possible

Dead Phone
The A.G.M.(OP)
Bharat Sanchar Nigam Ltd.ROORKEE Telecom

Dear Sir,

I am a subscriber of BSNL ( Phone[protected].
The said connection is 'Not in working order' for almost 2week..
I am pained to state that despite several complaints, No action has been taken to fix the fault.
If you kindly look into the records, for last almost 2week, I am getting the bills for the minimum.
towards the complaint.
May I hope your good ofiice will kindly look into the matter and get the needful done. with Kind Regard Ms.Ranvir singh Tomer H.N.126 Avas VIKAS ROORKEE .P.N.[protected]

Our BSNL Phone number[protected] is out of order since past more than 4 months. We are also having broadband connection on the same line. This is our official phone & because of its nonfunctuanality our work is badly suffering.

We are getting regular bills for this number but inspite of our several complaints & personal visit to the exchange the phone line has been not yet rectified.

You are requested to please look into this matter & get it rectified immediately.

my bsnl line is dead from last 14 days

MOBILE AS WELL AS LAND LINE SERVICE PROVIDED BY BSNL IS VERY POOR.



MY LALND LINE PHONE no. 2235931 IS NOT WORKING SINCE LAST 4 DAYS. NO RESPONSE ON LODGING COMPLAINT INSPITE OF MANY REMINDERS.

my land line is dead for nearly 20 days, inspite of my several complaints to the telephone exchange the position is same

MY TELEPHONE NO.[protected] IS DEAD FROM 23/ June/ 2011.

My telephone no.[protected] is dead since from 10.08.11 morning. Kindly make it sure to serve the complaint.

sir my phone is dead last two moth

suresh kumar Jawan mal
Taskava vas
Takhatgarh (Pali) rajasthan
Phone no. [protected]

dear sir
my landline phone is dead about five month i have already complain of this at 10 times in bsnl department but they not include my problem
please sir as soon as possible solv my problem

landline no[protected]
my contact no -[protected]

my bsnl landline phone no. is[protected], i have connection from since last 10yrs. , the instrument is also install from last 10 yrs. i have complain many times for change of wire & instrumet , but from the employee of bsnl is answering that the co. has not having stock of new wire & instrument , at my home the connection of phone is working through 3 break , the instrument is also not working properly , if i complain then they show me the instrument which is also not working properly, due to rainy season my phone is dead for 2 to 3 days due to breakage of wire , but co. is told that due to heavy rain the problem occures, my moto to complain that i want the new instrument with caller ID & new wire from the ploe

gaurav kotak
[protected]

Our phone is going dead at every a month with the Internet broad band connection. As usual we are complaining the authority but the response will not be acceptable. They are taking at least three weeks to fix the problem. And it is working for the remaining one week only. But we are paying a full month rent for both of these connections. Really we have doubt about the actions of BSNL staffs. May be they are doing this purposely to help other corporate companies and surely they will get the payment. So you have to take care of it, otherwise BSNL will be a history in nearest future.All the customers will select a good company, if you will perform the same.Now our land line and broad band is still dead since one week. We will wait two more months,if there is no progress,we have to choose the same way, as noted above. So please focus the matter and rectify our connections.. Suresh babu, Pavithram, Prayar North,Ochira, Kerala. BSNL Ochira Telephone Exchange. Our Land Line Number is [protected].

The phone of many houses in village Pragpura(Paota) under district Jaipur get dead for many days. On complaint about same it is advised to surrender the phone. It is being told that as National highway work is going on, phone services will be erratic. This ia a very much injustice to the people of this village.

sir, my telephone No[protected] is unserviceable since last one weeks.
when contacted with concern authority, it was told that the bill of Sep2010 was not paid. whereas the bill of sep10 was already paid at the appropriate date. the photocopy of the respective bill and and the receipt was already submitted to the authority.but still the telephone is unserviceable.

the photocopy of the above said bill and there receipt are attached to this mail.

it is requested to look into the matter and restore the telephone facility.

for any quary regarding the telephone bill, My contact number is [protected].

thanking you in anticipation

After a long period, (after 9 months)I realised that bsnl will not rectify my problem.So, I am going to disconnect my bsnl landline connection.Iam saying goodbye to bsnl.Iam giving this message to the people who thinking about the landline of bsnl, You are all ...forgot bsnl...

my telephone No[protected] and[protected] Both are dead from last two weeks please check and operate the telephone immediatly

Dear Sir,

My residence telephone is dead for the past three days.

I have registered through IVRS by ringing up 1500. The complaint docket number is [protected]

My landline number is[protected]

Whenever I ring up to my exchange at Vidyaranyapura, the response is "yes the case is taken up. today it will be attended to"

But till today no action is taken.

This inaction has put me in to a lot of inconveniences. If anybody rings up the one can listen to the ringing tone. But phone does not ring.

Requested for redressal

MY PHONE NO IS [protected] IS DEAD LAST 25 DAYS BUT NO RESULT COME FROM BSNL PL RECIFED THE COMPLANT
PL DO THE NEED FULL

PRAMOD

my phone no is [protected] is noisy last 15 days please check and rectified it

sir, my telephone No.[protected] is unserviceable for may 2010.
when contacted Bsnl officer from bijainagar(Ajmer) raj. so I gave complaint application many time but there not response.
and I credited telephone bill timly. there employers are told your village side telephone lanaline cable are cut more places so that not find the fault because you are removal telephone connection. and they are not listen my problems.
please respect fully I beg to solve my telephone service probes.
it is requested to look into the matter and restore the telephone facility
thanking you in anticipation

My Land Line No: [protected] is dead for last two months . Though I am receiving bill & have two pay it.

Dear sir,
From last two years my landline telephone is dea, it was because of disconnecting the cables at the time of pipeline work.but i am paying the minimum charges inspite of phone is dead. I have been complainting at your office so many times but any necessary action not been taken. So iam requesting to do needful to start the telephone owtherwise disconnect the connection officially & dont send the minimum bill.
my details are as following:
First Name : LAKHA RAM S/O CHIMNA JI KUMAWAT
House No. : VILL-JETPURA
Street/Locality : KHOD, X
Pin Code : 306119
City : PALI(S)
State : Rajasthan
Current Ph No. : [protected]

Dead Phone
The A.G.M.(OP)
Bharat Sanchar Nigam Ltd.ROORKEE Telecom

Dear Sir,

I am a subscriber of BSNL ( Phone[protected].
The said connection is 'Not in working order' for almost 2week..
I am pained to state that despite several complaints, No action has been taken to fix the fault.
If you kindly look into the records, for last almost 2week, I am getting the bills for the minimum.
towards the complaint.
May I hope your good ofiice will kindly look into the matter and get the needful done. with Kind Regard chef instructor workshop b.e.g center ROORKEE .P.N.[protected]

Telephone Dead since 09/11/2012 registering a complaint is horrible job since always shows busy.Kindly do the needful

landline phone not working

name ved prakash aggarwal
no [protected]

My Tele phone no. is[protected], my landline connection is out of service ( dead ) from 24.03.13 Several times I have lodged a complaints but no action is taken till now.This time they gave me a docket no .[protected] on . Please take the action as early as possible because presently I am in Ahmedabad for job purpose. I mother as a widow woman. she has stay in alone at sheoraphully, my mother's communication with me only telephone, so I request to you, please do the needful at the earliest and oblige

Rajib Ghosh
205/4 NS. Raod, Sarkarpara
PO. sheoraphully,
Dist- Hooghly
West Bengal- 712223

04.04.13

MY PHONE NO.[protected] IS DEAD. PLEASE NOTE THE COMPLAINT.

Our two landline numbers are dead till 20 days. No anybody responses at our local customer care. Please forward complaint to our local customer Care. Numbers are : [protected]
[protected]

Our two landline numbers are dead till 20 days. No anybody responses at our local customer care. Please forward complaint to our local customer Care. Numbers are : [protected]
[protected]

shifting my phone home to shop

sir
mera phone shift karne ke lye maine application de thi three week before. mera phone band pra hai three week se. maine bsnl office muktsar mai bhot chaket laga chuka hu koi mere baat nai sun raha vaha ka SDO S.K Sodhi ([protected]) ka kahna hai ke maine apna kam pura kar diya hai baki kam GM ka hai, mera bhot nuksan ho raha hai maine new shop ki hai jis mai internet na hone ke karn Customer vapis chale jate hai es karan mai mai apki companyka phone band kra kr connect ka lagva raha hu kuch to vese he apki company bekar hai kuch aap ke officer is ko bekar bna rahe hai aap apni service thek kr lo varna woh din dur nai jb aap ki company sub se bekar ho jaye ge

your kuldeep kumar s/o Ram parsad city muktsar distt muktsar punjab 152026

[protected],