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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 519

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I
inda0166
from Udaipur, Rajasthan
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complaint regarding unknown charges which i never subscribed

Address:Kamrup, Assam

Sir.
I am a bsnl post paid suscriber.My no. is [protected]. I found in last few months bill you are charging few unknown charges which i never suscribe. My bill shows they are charging for MT SMS and SDP USAGE which I never suscribe from my side. I want whatever amount being deducted in last six month be refunded and i hope in future they will stop this unethical practice of business.

From
Abdul Samad
[protected]...
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C
clarence carvalho
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refusal to connect bsnl internet connection by Mr satish jain unless Rs 800 is paid for his services.

Address:Maharashtra

i was allotted phone no [protected], based on my application of 10/10/11 for broadband plan broadband home 250.
the line man wanted rs 300 as his charges for fixing the line but finally did it without the same.

however the broadband is not being activated by Mr Satish Jain the technician who had come to do the task.
As per him we should have brought the modem from him, however since we have not, we need to take...
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P
premdhanapal
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNABLE TO PORT OUT

Address:Kollam, Kerala

Dear Sir,
My name is Prem and my Mobile number is +91 [protected], this is a Bsnl number,now i want to port out from BSNL,I have send PORT [protected] to 1900 Five(5) times,Each time they deducted 50 paise per sms but the message failed to deliver.Till now i didn't receive the unique port out code,I have contacted Bsnl customer Care but their response was very bad and they disconnected the call.so its a humble request to do the...
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B
bahist
from Hyderabad, Telangana
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NOT INSTALLED

Address:Darjeeling, West Bengal

I HAVE APPLIED A LAND LINE CONNECTION AND A BROADBAND CONNECTION TO BSNL -SILIGURI(customer id: [protected]) ON 23/09/2011,STILL IT IS NOT BEEN INSTALLED,A LINE MAN CAME AND ASKED FOR RS.1500.00 (RUPEES ONE THOUSAND FIVE HUNDRED) AS BRIBE,WHICH I HAVE REFUSED TO PAY,FINALLY I WENT TO THE J.T.O BUT HE ALSO TURNED UP LIKE A HYPOCRITE, NEITHER HE STAYS AT HIS OFFICE NOR HE RESPONSE TO ANY CALL.I HAD ENOUGH,NOW I WANT MY DEPOSIT AMOUNT TO BE...
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Puneet_BHEL
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response of New broadband + Landline NTC home connection.

Address:Haridwar, Uttarakhand

I applied for New broadband + Landline NTC home connection on 15.10.2011 at BSNL EXCHANGE, Haridwar.

But I am still to hear from BSNL regarding the issue after period of more than 15 days. And no satisfactory reply has been made by BSNL officials in Shivalk Nagar & Haridwar exchange every time when I contacted to them.

As this connection is urgently needed by me & no responsible reply has been made...
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V
Vivek Kshirsagar
from Delhi, Delhi
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Not working since last 15 days

Address:Aurangabad, Maharashtra

My precious and peace of time in chasing our BSNL employees for
Landline and Broadband internet service is not fruitful through
My Land line Number is[protected] My landline and Broadband is not operational
since 15 days
Online complaint is registered and many time DGM and GM office of Aurangabad ( Maharashtra) is contacted and complaint is registered with them also Still my landline and broadband connection...
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P
pushparajkamboj
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong recharge done

Address:Bangalore Rural, Karnataka

Hi
I went to a recharge dealer for a bsnl top up of Rs. 125/-(full talk time recharge) on number [protected]. But by mistake the recharge was done on [protected]. Is there any process by which we can reverse our amount? Kindly reply....
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R
rkmshinde
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New EVDO Connection

Address:Satara, Maharashtra

I want buy a new connection of bsnl evdo connection under diwali promotional offer of bsnl, which displayed on bsnl national website, but when i went to bsnl CSC, Powai naka, satara, they refused to give me the evdo connection under diwali promotional scheme saying that they will give it only if it will be displayed on bsnl's maharashtra circles website. My complaint is that if the diwali promotional offer is on their national website...
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A
Ajithkumar K
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL LAND LINE NOT WORKING

Address:Ernakulam, Kerala

Dear sir,

I would like to inform you that my land line No.[protected] is not in operation for the last one week.Inspite of repeated complaints to our telephone excahnge Aluva ,no action is being taken to rectify the fault.Kindly investigate and do the needful to rectify the fault as soon as possible.

Hoping to hear from you soon .

Best regards
Ajithkumar K...
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P
Piyush Kumar
from Kharagpur, West Bengal
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Online recharge attempted, amount deducted but no recharge done

Address:Darbhanga, Bihar

Hello sir
My mobile number is [protected]....i have attempted online recharge through net banking for 3G data worth 1103 Rs. The amount has been deducted from my state bank of india account . however, the recharge is unsuccessful. I have got a notification sms from service provider (BSNL) stating the same. The reference number is [protected]. i request you to look into the matter and sort out the issue. i want either 3G data recharge...
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I
itksatheesh
from Chennai, Tamil Nadu
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Not working last 3 weeks

Address:Tamil Nadu

Dear Sir/Madam,

I would like to inform you that, my telephone connection is under Sampanthampalayam exchange in Tirupur District, Tamilnadu. And my telephone number is[protected]. My phone has been out of order last three weeks of now. I have try to reach exchange via call[protected], but Iam unable to succeeded. In meantime some one came from exchange for Diwali bonus, I ask him to check the fault, he told will check...
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A
abunisarkp
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Statement (call history required)

Address:Kerala

dear sir,

please send me my call history for my prepaid mobile connection from 1st june to tilla date to my email address [protected]@gmail.com as it is very urgent for me.

Mobile Number: +91-[protected]


Thanking You,
Abdul NIsar...
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S
subratapal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

top-up of Rs 220 not materialised

Address:Nadia, West Bengal

I purchased a top up of Rs 220/- from bsnl portal .This online transaction occurs via Billdesk payment gateway .The amount is debited from my sbi a/c but not credited to my mobile balance a/c
the Transaction reciept no of the bsnl portal ---transaction ID[protected] and reciept No.[protected],

Billdesk replies of my Emailed query is as follows.
"'The below mentioned payment has been successfully...
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J
JOHARASHA
from Nawalgarh, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXCESS BILLING

Address:Mathura, Uttar Pradesh

A LANDLINE INTERNET CONNECTION[protected] WAS INSTALLED ON 31ST AUG'2011 WITHOUT INSTALLING INSTRUMENT. SINCE THEN I HAVE NOT RECD INSTRUMENT AND ANY BILL (BUT I HAD MADE PAYMENT AFTER GETTING VERBAL DETAILS FROM C.CARE) I HAVE REQUESTED "BHAGWAN NAGAR EXCHANGE" SO MANY TIMES FOR INSTRUMENT AS WELL AS TELEPHONE BILL's COPY, BUT AFTER SO MANY COMPLAINTS AND REGISTRATION IN "SELFCARE.NDC.BSNL.CO.IN", I AM...
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P
Pravinkannur
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land line and Broadband not working for last one month

Address:Kannur, Kerala

Sir,
The Land line Connection at my residence (0091-[protected]) was not working for last one month.I have also taken a broad band internet connection with this line.In this regards I have complained many times at BSNL customer care (198 and 12678) and nearest BSNL exchange(Mambaram Exchange).But no action has been taken till date. I recieved a bill 3 days before which includes the rental charges of Broad band in the disconnected...
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B
Biplab Bahni Debta
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

landline-03210-255943

Address:West Bengal

Phone No[protected] is out of service many of the days in month.After lodge complain it's work one or two days with disturbance like noise call disconnected then it will dead up to next complain. I'm an old person harassing with that.Please try to solve.My detail address-Prafulla kumar Debta,Vil-Subhasnagar,P.O.+P.S.-Kakdwip,Dist-South 24 Parganas, West Bengal...
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2
2670723
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR CUSTOMER SERVICE

Address:Bhopal, Madhya Pradesh

Dear Sir

My phone number is[protected] Address D- 56, Nehru Nagar Bhopal)

Complaint About: poor response from BSNL Customer Service and ignorance of verbal [198] /written complaints at your office

Ref:- 30the Sep 2011 Receipt # 7083 at BSNL New Market Bhopal

I would like to bring to your kind notice my bsnl land-line no[protected] is not working from[protected] till date....
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M
mihir3646
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care executive

Address:Ahmedabad, Gujarat

Sir/men i am MIHIR JANAKKUMAR TRIVEDI . and i am a prepaid customer of BSNL and i am complaining about wrong information from your customer care executive(cce) about SMS scheme. I have a 13 rs per month and 5 paisa per SMS valid 1 month scheme activate. and from your cce gave me information that on my scheme there would be not any extra charge regarding for SMS on fastival days on this diwali and for new year. sso pls take so action on it...
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S
sridharrn
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Connection not yet served

Address:Bangalore, Karnataka

Hi,

I have applied for a new Connection (Land line & Broad Band connection) 17, September 2011, with the work order number 47060990.

This as not been served till date. We have tried to follow up almost every day, but no resolution yet. And the only response we get is, if you are so urgent cancel the request, and go for other operator.

we are fed up of this behavior. And In our area no other...
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A
arunkattoor
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

More than last one year my telephone is working not properly

Address:Thrissur, Kerala

Place: Thrissur, Kattoor
Date: [protected]


From,
K.N.Balakrishnan
Kattoor Vadakumury House
Ponjanam .P.O
Dubai moola
Consumer No: 81981126
Phone No:[protected]

To,...
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