Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Subject: 3 yrs of problem; How BSNL getting quality service report in every 6 months, though not maintaining service quality; Where call drop is high;
Sir,

We have lodged a complaint for poor signal at our area Baguiati, Kolkata.
Docket No. 2778829 dtd 26/06/2008.
Complain No. DOTEL/E/2010/07705
DOTEL/E/2011/00460

Just check the call details of [protected] at 19 HR to 20 HR on 10.5.11. and see how much call drops occurred.

The CGM on this time mailed a letter ( PGRAMS case ) noting that it will be cleared soon.
SDE officers also being contactd - they also assured that a tower will be built in Baguiati area.

WE had complained at least 8 times.
But , till now problem as it was.
We demand compensation for not availing service during last 3 years.
Area: Baguiati, Near Ganapati Vihar, Pubali, Aswininagar.
Within our house, no incoming , no outgoing in/from my [protected] impossible.

In the whole kolkata , no problem.Whenever, we enter my home , only missed call alerts arrived at my numbers- when anyone tries , it shows " not reachable". We can not call anyone from my number.

All the person , have switched to another provider. Only I , who loves you very much, can not switch to another.

Will it be solved? I am waiting for your solution.

Radha Gopal Basak,
Ministry of Finance,Retd.

My Residential Telephone No. 2650955, is behaving erratic for the last one month.Despite a complaint was lodged on 1500 and was given a complaint No. which still stands.
Last week AGM of the respective area was approached and the fault was rectified on the same day. It would have hardly worked for two days there after same thing happened ( Click Click instead of Ring) and heavy distortion on line. Please Help.

Sir,

Tel No:[protected]

its been long time since i reported about my phone service which is dead for the past almost 20 days.
No internet because of that, All my bills are cleared till now. Visited your office thrice regarding the same

Plz help

Regards
Shekhar Sahara
[protected]

mobile no [protected] inspite of several requests do not disturb service not activated.please activate dnd service and stop sending unwanted sms immediatly.

Dear sir My preoaid mobile no is [protected]. cricket alert is activate on my mobile and we can't de activate that. also not connected to customer care . If we call to customer care it automatically disconnected. And try Maximum time. So plz de-activate this offer. It's my humble request sir plz... or plz send de-activation code. thanking you

Dear Sir/Madam

I am BSNL Prepaid Mobile Customer, My Mobile No.-[protected]. I would like to inform you that on 10th of May 2011 at 9:35:42 pm, I made a recharge of Rs.110/- through BSNL Portal Site (http://portal.bsnl.in/rc/aspxfiles/login.aspx) with Transaction ID – TXE[protected] and Bank Transfer ID - IB FUNDS TRANSFER-[protected] But neither the amount nor the validity has been credited to my number, were as the amount has been debited from my account. Kindly help me regarding the above matter as my validity will expire today (11.05.2011).

Thanking You

Regards,
Bivansu Das
[protected]

when i put my prepaid sim into the mobile, not showing any thing, when i switch on my mobile not showing anything it's showing only mobole logo only.So
i think this sim is out of order so please kindly assit me how to recover that sim.
My Name:Mutyala Vishwa Prasad
My No:[protected]
My Address:H No:4-41
Village:Janampally
Mandal:Ramannapet
Dist: Nalgonda
State:Andhra Pradesh
My Mail ID:[protected]@yahoo.co.in

The BSNL WLL mobile handset which I have got from BSNL after getting new connection is very old and bigger in size. The name of the set is YUNDAI CURITEL.

Please suggest me some smaller and good brand handset like Nokia, LG, Samsung, Sony ericson, Panasonic etc. with powerful signal which I can purchase by my own from market and configure it from the BSNL office...
I have few more question---
1. What is the specification/type required in the handset which i can purchase from the market ??
2. Is WLL and CDMA phone similar??
3. Can i use any CDMA like tataincom etc. and get it configured from BSNL??
3. How to get internet connection from WLL handset??
4. Is the BSNL Tower (for Signal) of the WLL and GSM mobile phone (like cellone) same ??

I APPLIED FOR MNP FROM BSNL (PREPAID) TO IDEA (PREPAID) FOR THE MOBILE NUMBER [protected] (UPC BA452789) IN THE MONTH OF APRIL 2011.

ON 30TH APRIL 2011, I RECEIVED A MESSAGE CONTAINING "DEAR CUSTOMER, THE NO SERVICE PERIOD IS EXPECTED TO BE OF 2 HOURS. THE TENTATIVE TIME AND DATE FOR THE ACTIVATION OF YOUR NUMBER IS 30/04/2011".

FROM 1ST MAY 2011 BSNL PEOPLE HAS DISCONTINUED THE MOBILE SERVICE FOR MY NUMBER [protected] AND IDEA PEOPLE ARE NOT ACTIVATED THE SAME NUMBER TILL TODAY.

I CONTACTED THE IDEA PEOPLE MANY TIMES AND THEY ARE SAYING THAT YOUR PORTING REQUEST IS REJECTED AND THEY ARE TELLING WHY THE REQUEST IS REJECTED.

AND I ALSO CONTACTED THE BSNL PEOPLE ABOUT THE REJECTION OF PORTING REQUEST AND THEY ARE SAYING THAT THE MOBILE NUMBER IS ALREADY TRANSFERRED TO IDEA NETWORK AND THE RECORDS ARE SHOWING THAT THE NUMBER [protected] BELONGS TO IDEA.

NOW I AM NOT HAVING MOBILE SERVICE FOR THE LAST 11 DAYS. I REQUEST THE IDEA AND BSNL PEOPLE PLEASE RESOLVE MY PROBLEM AND GIVE ME THE MOBILE SERVICE EITHER IN BSNL OR IDEA WITH ANY FAILURE.

WITH REGARDS
K.RAMANJANEYA REDDY
Mail ID: [protected]@gmail.com

Dear sir,
I'm Tushar Patel and having BSNL prepaid card no- [protected]
Yesterday i've used Online Recharge sevice for topup my mobile of Rs. 110/-
The problem is:- From my Bank Account Rs. 110/- debited to bsnl but I haven't got recharge yet
my transection detail is
10/05/11 10/05/11 IPAY/ESHP/TECHPROCESS SOL/7725716/L501_BSNL Cellon DR INR 110.00

During Banks account page to retuning to bsnl there's some error occured due to lost of connectivity,, so may be due to it my recharge not done
please help me,,,
If recharge is not possible now then refund my Rs. 110 back to my account - [protected] (IDBI BANK, SURAT)
Thanking you,
Tushar Patel
[protected]

Dear Sir

My complain request ID: 65706677 of[protected] for Telephone No.[protected] was attended on[protected] and it was very fine Broad band DSL link did not disconnect for more than two hours on[protected]. I informed the same to JTO /Aghatyer Nagar Exchange over phone and requested her to wait for one day and close my complain. But on[protected] Two field staff came to my residence and meddled with the line and waited for some prolonged time at my residence and gone with circustic smile I preferred not to entertain them and my problem started again. Unless you repair your field staff there is no point in repairing telephone line they make mockery of your administration. Kindly try to handle this matter in your way please.

Regards

Ajay Ghosh

Mobile no. [protected]

kindly help me for deactivate the following services from bsnl
kindly deactivate the following swervices immediately and save us from illegall deduction
[protected] business stock from 56300
[protected] love tip for girls from 59595
[protected] hungama from 54646
[protected] hungama from 54646
[protected] sjoke from 52906
dnd immediately to the following numbers
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

I am using BSNL 3G connection for last 5 months, but till now online recharge for the connection taken is not possible. My number is[protected]. While I am trying they are saying enter a valid BSNL number. I have called the customer care several times and they are also not responding to this problem, they are saying it might be network problem. If they say that online recharge won' t be possible i would prefer another connection in which easy recharge is possible. They had cheated me by saying you can charge this online.

Sir,
I Sarfraz ahmad from Chandrapura Jharkhand. I using WLL internet but i didn't receive net bill, I purchase BSNL WLL data card ( linktop CDMA 2000 1X) date 28/06/2010 telephone no=[protected], ESN=021C2C6B

I am not recieving my WLL BSNL bill from last 10 months. kindly provide my WLL BSNL bill details immediataly.

thanksfully
Sarfraz Ahmad Siddiquee
chandrapura
[protected]

pls send my call history from 1st november, 2010 to my email address([protected]@gmail.com)


my mobile no. [protected](bsnl prepaid)

thanking you sir,

i have submitted a form for PYARI JODI OFFER on my land line. i got a new sim card on which 1000 SMS and 1 GB internet was free for first month. i send SMS to concerned number told by Customer care officer dapoli for starting net facility, even i have talked with district nodel officer, ratnagiri of BSNL. he tried to activate the same but not activated. i have proff of SMS send to BSNL. till my facility was not started. what i should do?
Mahesh

my bsnl mobile balance is being deducted for using service of wap.handygo.com/bsnlw/dfever. i have not subscribed to any services, please discontinue this service, since my balance is deducted unnecessarily.

Dear sir

I want to pay the telephone bill using federal bank netbanking system, but I am not able to open the gateway from bsnl site.Kindly rectify the problem.

Thanking You
Justy S

please help me the following matter from bsnl
kindly deactivate the following services immediately and and stop unwanted call permanently the following numbers aso
[protected] love from 52906
[protected] beauti tips from 51819
[protected] pt from 52906
[protected] handygo from 5678
[protected] love compalibility from 51819
[protected] love tips from 52906
[protected] cri from 52906
[protected] gita from 52906
[protected] cri from 56505
[protected] sbj from 52906
[protected] vastu from 54000
[protected]

Hi Sir,

I have recharged my bsnl 3g sim with 103 Rs in bsnl.portal.in.

The transaction of status is showing as successful in transactions, they have deducted the amount from my bank account, but i didn't receive any message about the recharge.

Transaction details

TransactionID :TXE[protected]

Receipt no: [protected]

Mobile no:[protected]



Please help me to retrun back the amount or get recharged for Rs.103