Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hi,

I had booked a new telephone connection on 18 May'11 in the name of Mr.John Shulman Gordon with the BSNL office which is within the compuond of the Telephone exchange in Secunderabad adjacent to the General post Office.
The address on which the new telephone is booked is Plot no 9, P & T Colony, behind Apollo Hospital Vikrampuri, Kharkana, Secunderabad - 500 009. The new telephone alloted is 27816565.

I had been to the BSNL JTO's office which is situated near Saibaba Temple Ishaq colony near picket school to find out about the installation of the new telephone line. I was told that the concerned lineman was on leave and he will do the installation once he is back to work. There is no information about the date on which the concerned lineman we be back after his leave.

Please do the needful to get the new telephone line installed.

Regards
S.V.G.K.Kishore
mobile [protected].

i got some calls from the no [protected](BSNL UP East) to my no [protected](Aircel mumbai).
i dont know the called person and he threated me on call 3 to 4 time.and i block his no on my mob then he
send me 2 messages full of abuses.i m afraid.
so do the need full.

regards
gaurav pathak
+91-[protected]

I had made a recharge of Rs110/- through your site for my mobile no:[protected](BSNL),through my ATM cum DEBIT card ,the amount had been deducted from my card but the balance is not received on my phone.So kindly help me to sort out this problem.


Order Number: 2525081 Order Received: May 19, 2011

Total Amount : INR (Indian Rupees) 110.00
State Bank of India Debit Card Holder : nirbhay kumar singh
Billing Address : (As entered by the Customer)
11a/22,old rajinder nagar,new delhi
New Delhi New Delhi
110060 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@rocketmail.com
Customer's IP Address : 180.215.235.4

Recipient's Name : N/A

Shipping Address :
N/A
N/A N/A
N/A N/A

Recipient's Phone Number :
N/A

Special Instructions :
None


CONTACT NO:[protected]

DEAR SIR,
I HAVE APPLIED FOR THE MNP FROM BSNL TO TATA DOCOMO ON DATE 13/5/2011 BUT WHEN I INQUIRED ABOUT IT IN DOCOMO ON 21/MAY THEN THEY SAID IT HAS BEEN REJECTED BY BSNL THEN I CONTACT BSNL THEN THEY PUT ME ON HOLD AND DISCONNECT MY PHONE AND JUST SAY ANY REASON AND I AGREED AND DEACTIVATED IT BUT TILL DATE I HAVE NOT BEEN TRANFERED TO DOCOMO PLEASE HELP MY UPC CODE IS BG477483 AND MOBILE NO.[protected] AND MY REQUST NUMBER OF JOINING DOCOMO IS 2515345 PLSE DO AS SOON AS POSSIBLE I AM WWAITING FOR POSITIVE REPLY
THANKING YOU,
SANJAY BHAGDEV

Dear sir

My landline no 26340567 is faulty for past 2 months i talked to AE and DE but there is no response from them

regards
D.Jayakumar
[protected]@gmail.com
[protected]

SIR MERA PUK COAD KA SMS NAHI KAR RAHE TO SIR PLZ AAP KUCH KIJIYE.

RESPECTED SIR,
My telephone connection have certain problems, the phone is dead and broadband connection keeps breaking.
I registered a complaint with the customer care and local telephone exchange but they are not turning up to assist me,
so i humbly request you to look into the problem.
yours faithfully,
Vanaja Chandran.

Some service provider is deducting Rs 5/month from my cellone a/c and sedning me some useless SMSs. The no. of service provider is[protected] and has no name. Every month it send a SMS for thanking me for renewal of the said service and deducts RS.5, for the service which I never subscribed. I want to immeditely stop this nuisance. Kindly help. Vinod Pande.
[protected]

Dear Sir,

I have been using BSNL broadband for the past 3 years. .Till now i was happy with the billing of BSNL. But in last month ( April -2011 ) i saw that an additional amount of Rs.149/- has been charged against MoD(Music on Demand).
Once phone call received from Hungama and my son give a my mail ID . Also i have saw mail from hungama but i have never login on this .
When enquired at exchange, they said its from bsnl.hungama.com . I am tottaly surprised that BSNL office not aware of this service ,accounts officer give me a number and from his table i have requeist to hungama customer care for deactivate my services . I asked for any key number for cancellation but he denied and they have not such facilities.

I really dont know why i am suppose to pay for something which i havent subscribed.

It would be really appreciated if you can take an action on this , as i feel it really humialing (as Rs 149 makes bigger amt). It really kills the reputation of BSNL.

If i am not getting a proper respose from hungama OR BSNL, i will be forced to move this to consumer court and fight against this cheating.

I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.

Thanks & regards,
manoj patel

EVDO data card purchased on 03/08/2010 ,number allotted[protected].Till activation I have never received any bill for using the service.I always applied for duplicate bill for payment.No satisfactory reply given by the official attending the matter.I have land line phone also having number[protected] for which getting regular bill,means no address problem.Why I am not getting bill for EVDO, is my problem.
With regards,
Arvind Mehta

I had sent sms to activate DND service on 31st march. I was told it will be activited after 45 days. But after 45 days also I am getting same commercial messages. I complained to bsnl help center . complain no E18as30589. But no respond. I am getting sms from LM-DEalSNu,BV-55666,BV-59595,ETC Please take necessary steps. My mobile no is [protected] [pre paid]

Sir,

I have de Activated BSNL Game on demand subscription in the month of March. 2011. But still i am receiving a amount of Rs. 200.00 in monthly bill regulerly by the BSNL while i am not using it.

My Land Line No. is [protected].

Please lookup this matter soon and do the needful.

Thanks,

Rajesh Sahay
Ranchi

old phone number[protected]
old consumer id[protected]

Dear sir,

I have requested for a transfer on 7th May 2011. Its is not yet shifted to my new address.

I use broadband ona regular basis.

new address: 211/2A, 10th D cross, Sanjeevappa layout. Nagavarapallya. CV Raman Nagar.

I had registered 3 compliants from bsnk site.

complaints no:[protected]
complaint no: KRK/CO/2011/2413

Please look into the issue.

Thanks & Regards,
Hari

My mobile number is [protected], I am using farmers postpaid plan . There is lot of network problem in BSNL network. So many times call gets dropped. I am also facing problem like conjestion, most of the time whenever somebody tries to call me then he/she gets error "call cannot be completed OR Aap jis BSNL grahak se sampark karna chahte hai unse abhi sampark nahin ho sakta" even when there are full signal bars are showing on my phone display. I also changed so many handsets thinking that may be it is the problem of handset.
I hope you will give some attention towards this & some improvements will be done.

Sir, I need the call details of number [protected] from 1-1-2010 to[protected] & from[protected] to[protected]. Please provide me the same.

Thank you.

i am having this prepaid numbers..[protected] & [protected]..n complaint is that wenever i do recharge in my mobile,immediatly all the amount is deducted..i havent activated any scheme or plan or any other service..i tried complaining in 24365..i get no response from there..and no other complaint office is there in the city n not even in the state..i am fadeup of this..please solve my problem as early as possible..or do make call in my numbers given above..and i[censored]you are not able to solve this problem then i have to go in "trai"...

Dear sir,

I recharge my bsnl number [protected] instead of [protected] through net banking from TD-PAYTM web site. so please 110Rs cut off from this mobile number [protected]

Despite repeated requests by me not to send messages and deduct money thereby against bsnl prepaid mobile [protected], they have not stopped this unwanted practice. I have warned on 19/5/2011 through sms to take legal steps. Still they are sending it to my irritation and causing monetary loss.They ask me to type UNSUB and send it to 52906. I did it on a number of occasions . They charge @ Rs2/-and don't stop it. This is a trap. i lose money . Please stop it forthwith or face legal action.Refund what you have deducted illegally.

Dear Sir,

My land line (no.[protected] not working properly since last one month. I have not get any proper response from my nearest exchange (Pandappily) after repeated complaints too. one or two times some guys visited the sight, but no action has been taken still. I have paid the rent in advance but the phone remains as not usefull. Kindly solve the issue or disconnect the connection if BSNL not able to solve such small issues and get my rental money back.

vijikuriakose

I have been using BSNL 3g data card for 6 months with the initially opted plan o[censored]nlimited usage for Rs. 1359/- per month excluding service tax. Recently they have changed the tariff plans 1 or 2 months back limiting data usage to 15 gb (anytime) for my plan. The billing is as said above till last month, whereas this month i got a bill for an amount Rs. 24,550/- which is impossible because my data usage is not more than 8 gb (according to my download history and log statistics in data card).
What action can be taken and how to proceed in this issue as i cannot pay this much. Anyway i have decided to get disconnected this today only.