Bharat Sanchar Nigam [BSNL] Complaints & Reviews

my bsnl mobile was not credited with 280 recharge through paytm. going to file complaint throgh rti act

karnataka bsnl site name is-http://karnataka.bsnl.co.in/
from this site i saw a notice regarding stv recharge through sms..so i recharged stv47 through sms...bsnl deducted 47 rupees from my main balance account..i got a message written that ur service will be activated shortly and wait for the confimation message...but already 10 days passed i didn't get any sms regardind stv47...and its nt working too...and my 47 rupees was also deducted frm my account...so kindly resolve this problem...my no. is [protected]

Respected Sir,
I am Varun Garg from Sangrur (Punjab) living in Guru Nanak Colony,Sangrur.1 week before i complained to BSNL,Sangrur that there is very low downloading speed of my internet.i have the plan o[censored]nlimited internet broadband connection.But till now they do not take any action about it.My landline no. is[protected].So please kindly help me.
I shall be very thankful to you.
With regards,
Varun Garg

Respected Sir,
i have requested for activation of DND 6 months back for the mobile No [protected],it is still pending and i keep on receiving unwanted calls and sms every day.i here by request you, if you could kindly help me.
thanking you in anticipation
Suddhasayan Bhattacharyya

From, MAHANTAPPA JAMPALI
Dear sir, (mobile no. [protected])

Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile between 01/04/2011 to 15/05/2011 cell no: [protected]. i have to find out one of collegue no. who called me durig this period. i will be really greatful to if you could help me out in this regard.

Thanking you

DEAR SIR,

I MRITUNJAY NARAYAN HAVE A BSNL CUSTOMER WITH MOBILE NO.-[protected], ON THIS NUMBER TWICE TIME MESSAGE COMES FROM 58888 AND EVERY TIME DEDUCT Rs.30/- IN MONTHLY BASIS AS WELL AS DAILY COMES TWO SMS WITH FOLLOWING TITLE:-BOLLYWOOD DIVA SUBSCRIPTION AND HOLLYWOOD SIZZLERS.

I REQUEST YOU KIND STOP THIS TYPE OF SMS. THIS IS MY THIRD COMPLAIN.

i am using bsnl mobile wap service for hot entertainment videos about one month.for that Rs 30 rupees has been deducted from my account.now i want to unsubscribe the service..so i kindly request to unsubscribe the bsnl wap service from my mobile number [protected]

dear sir
i have one bsnl mobile number [protected] i keep it number from 8 year its is prepaid liftime sim.
befor i live in city but nou a dayes i live in village.and in viillage the network of bsnl i very poore and the charges of bsnal liftime is .99 paisa per minit. its too much costilly

dut to this proplume i want to transfer my number [protected] bsnl to airtel airtel network is very good in my place.
i want numbure portability service that why i ask bsnal to my upc number bsnl give me my upc number is BE251683 . and i aply to airtel two time but airtel say to me bsnl not leave me

my complant is this if i have prepaid number and me free to use any servise then why not leav me bsnal please u solve my problume nou i use new number [protected]

i,

I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

My Mobile #: [protected]
MICROMAX Mobile


Please block the sim card and also lock my mobile with the above mentioned detail
Regards,

suraj kumar
Alternate contact number : [protected]

For reading a weird msg my sim card is rejected.

My Phone num:[protected]

I request you to kindly provide the required information and make the sim activated as soon as possible without loosing contact numbers and also should follow the same offer plan.....asap

The power pack of Rs.124 has been stopped after 3 months without any notification which make my cll cost higher. How could service like yhis is stopped since many customers bought new SIM and changed their no. for the particular scheme? This is absolute loss in any sense. They(BSNL) are making themselve a bogus co. though hve the super capability in anywhere than the other providers...

sir, I recharged through bsnl portal , amount deducted from bankers , but not recharged
the following are the details
bsnl 3G-prepaid - top up recharge Rs 55.00
TransactionID: TXT[protected]
Mobile Number:[protected]
Amount(Rs): 55.00
Transaction Date Receipt No:may/12/2011 6:37:11 PM [protected]
Status of Transaction :Successful
hence Please help me to retrun back the amount or get recharged for Rs.55

Hi There,
I am Tanuja Kharche. I am facing very disappointing reponse from BSNL officer. I have done top up for my BSNL 3G Data card on 1 may 2011 with 400 Rs vourcher (1GB)

The top up was successful, on 3 may 2011the balance got null without full usage and before the validity period.

I have logged complaint in Customer care at Bajirao Road center, near tilak road, pune on 7 May 2011. Daily calling to the brach and not getting the satisfactory response. Still I am not been provided the refund balance.

Request you to please look into this aggrsively and rebalance my 3G card with proper validity date or please refund the money.

Number : [protected]
SIm :[protected]

Contact Number : [protected]

Thanks and regards,
Tanuja Kharche

I have a prepaid connection with BSNL which is giving error as'SIM card registration failed'. Currently I am in Banglore on my office duty. My communication is completely blocked due to this issue.

After trying lot of times to BSNL customer care, They told that I need to take a duplicate SIM and that to in base location. When I contacted one Customer Care centre in Rammoorthy nagar in Banglore, They asked for local Address proof and Identity proof from Govt issued. How is it possible for me, who came for office work tempororaly.

As a customer do i need to stay without my connection till go to the base location. Is this a right service to the customer.

Please help me to get my connection ASAP.

My name is Nikhil.I had applied for address change from mahalaxmi layout to vijaynagar on nagarbhavi main road 2months ago and there is no progress on it.On enquiring at the BSNL office at chandra layout,they give reasons saying they do not have the cable wires for providing connection.

New Address:
Flat No.S-1,'Vrindavan' Apartment,
4th Cross,Garden Villas,
Nagarbhavi Main Road,
Vijaynagar,Bangalore-40

Contact No.:[protected]
The Bsnl landline connection is in my mother's name,Mrs.H.Annapurna

i get internet message . i open and Rs 30 has been cut . and every month it is cut.
internet message is from site wap.cheeriindia.com.

I'm fed up with BSNL... But since it's the only ISP which provides Broad Band in my area, I had to go for it. My problems with it started right from the start. When I applied for an internet connection, the fraud official didn't sent my application to the head office, she hid it in her own desk and told me it's missing, this repeated 2 times, the next time I checked her table and found it. And I had to stay there to make sure they sent it. Now.. During a heavy thunder storm, my modem went "Kaboom!" this happened one month back, exact one month back. Similar events occurred this time too. The officials didn't register my complaint. They booked it on my next visit.. I used call them weekly to know if there's any actions being taken.. But no use... Now it's more than one month after I booked my complaint , still nothing...

12/05/2011
To.
The general manager
BSNL
Myself Kaushik Solanki, working with General Motors India Ltd In Halol, Gujarat Dist.of Panchmachal want to get to your attention that I feel betrayed by your 3G DATA CARD service which I have tagen on 20/11/2010 and after so many time reconnect it work with very poor speed I am getting a maximum speed of only 14-34 kbps and the download speed is only 05-10 kbps. Sir it is just like dupping the people that this service is started .I tried to contact the customer service 1503 for my problem but I did not get satisfactory answer..
Sir my BSNL SIM Mobile no is [protected] IMEI NO: [protected] of the 3 G data card.
And when I want to download some file always the line seems to be busy
Sir, kindly look into this problem and rectify this as soon as possible
Thanking you Sir
MY contact No: [protected]
Kaushik Solanki

Dear Sir,


We have not recieved bill for our BSNL tarang connection which was due on May.Also the person who handover bill put bill carelessly on gate for that bill missing chances are there.
Do needful so that we submit bill in time & encounter no problem in future.

[protected]/ [protected]
Shilpi Bhardwaj

Subject: 3 yrs of problem; How BSNL getting quality service report in every 6 months, though not maintaining service quality; Where call drop is high;
Sir,

We have lodged a complaint for poor signal at our area Baguiati, Kolkata.
Docket No. 2778829 dtd 26/06/2008.
Complain No. DOTEL/E/2010/07705
DOTEL/E/2011/00460

Just check the call details of [protected] at 19 HR to 20 HR on 10.5.11. and see how much call drops occurred.

The CGM on this time mailed a letter ( PGRAMS case ) noting that it will be cleared soon.
SDE officers also being contactd - they also assured that a tower will be built in Baguiati area.

WE had complained at least 8 times.
But , till now problem as it was.
We demand compensation for not availing service during last 3 years.
Area: Baguiati, Near Ganapati Vihar, Pubali, Aswininagar.
Within our house, no incoming , no outgoing in/from my [protected] impossible.

In the whole kolkata , no problem.Whenever, we enter my home , only missed call alerts arrived at my numbers- when anyone tries , it shows " not reachable". We can not call anyone from my number.

All the person , have switched to another provider. Only I , who loves you very much, can not switch to another.

Will it be solved? I am waiting for your solution.

Radha Gopal Basak,
Ministry of Finance,Retd.