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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
Complaints 15968
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 549

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S
suddha80
from Madanpur, West Bengal
May 16, 2011
Resolved
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Address: West Bengal

Respected Sir,
i have requested for activation of DND 6 months back for the mobile No [protected],it is still pending and i keep on receiving unwanted calls and sms every day.i here by request you, if you could kindly help me.
thanking you in anticipation
Suddhasayan Bhattacharyya
Aug 13, 2020
Complaint marked as Resolved 
Hi,
I've registered for the Do not disturb service with BSNL. Few months back. But i'm getting promotional SMS from BSNL almost every day and rarely i get recorded calls also. my no: is [protected]
Allready registred in DND from last one year. No use. Company is sending unnecessary permotional and other messages about 6-7 times in a day some times calls also. Requested to stop on customer care also but no use.
Surender Kumar, mobile no. [protected].
I WANA TO STOP ANY TYPE OF MASSAGES ON MY CELL [protected]
pl help
immediately stop unwanted message and calls to the following number nor go to another operator
[protected]
[protected]
[protected]
[protected]
KINDLY STOP ANY TYPE OF SUBSCRIBED MESSAGE TO MY CELL NO:[protected] AT THE EARLIEST.


RADHIKA KULKARNI
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    M
    mjampali
    from Bengaluru, Karnataka
    May 16, 2011
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    Address: Karnataka

    From, MAHANTAPPA JAMPALI
    Dear sir, (mobile no. [protected])

    Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile between 01/04/2011 to 15/05/2011 cell no: [protected]. i have to find out one of collegue no. who called me durig this period. i will be really greatful to if you could help me out in this regard.

    Thanking you
    Aug 13, 2020
    Complaint marked as Resolved 
    Dear sir kindlly provide me my no [protected] call details with sms details from 20/8/13 to 30/8/13 on my email id [protected]@gmail.com..for this kind hearted act i shall ever thankful to u plz sir..
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      M
      MRITUNAY NARAYAN
      from Delhi, Delhi
      May 15, 2011
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      Address: Patna, Bihar

      DEAR SIR,

      I MRITUNJAY NARAYAN HAVE A BSNL CUSTOMER WITH MOBILE NO.-[protected], ON THIS NUMBER TWICE TIME MESSAGE COMES FROM 58888 AND EVERY TIME DEDUCT Rs.30/- IN MONTHLY BASIS AS WELL AS DAILY COMES TWO SMS WITH FOLLOWING TITLE:-BOLLYWOOD DIVA SUBSCRIPTION AND HOLLYWOOD SIZZLERS.

      I REQUEST YOU KIND STOP THIS TYPE OF SMS. THIS IS MY THIRD COMPLAIN.
      Dear Sir,

      till date not stop of sms from 58888,

      kindly stop this type of all sms.



      mritunjay narayan
      mob.no.-[protected]
      i mritunjay narayan have bsnl mobile no. [protected] comes every day two message from 58888 and two message comes from[protected] they deduct every month 30*2=60/=rs.
      i fourth time requested to you kind stop this type of message and amount deduction.


      mritunjay narayan
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        A
        akhilam
        from Mumbai, Maharashtra
        May 15, 2011
        Resolved
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        Address: Kozhikode, Kerala

        i am using bsnl mobile wap service for hot entertainment videos about one month.for that Rs 30 rupees has been deducted from my account.now i want to unsubscribe the service..so i kindly request to unsubscribe the bsnl wap service from my mobile number [protected]
        Aug 13, 2020
        Complaint marked as Resolved 

        BSNL — unsubscribe of hot Entertainment Videos

        Iam the subscriber of bsnl pre paid no: [protected]. by mistake i entered the hot entertainment service. I wants to unsubscribe the service; but i cant. pls un subscibe the same as soon as possible
        Did it unsubscribed ??
        m using bsnl mobile wap service for hot entertainment videos about one month.for that Rs 30 rupees has been deducted from my account.now i want to unsubscribe the service..so i kindly request to unsubscribe the bsnl wap service from my mobile number [protected]
        Iam the subscriber of bsnl pre paid no: [protected]. by mistake i entered the hot entertainment service. I wants to unsubscribe the service; but i cant. pls un subscibe the same as soon as possible
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          R
          radheyshyamgupta
          from Noida, Uttar Pradesh
          May 15, 2011
          Resolved
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          Address: Lucknow, Uttar Pradesh

          dear sir
          i have one bsnl mobile number [protected] i keep it number from 8 year its is prepaid liftime sim.
          befor i live in city but nou a dayes i live in village.and in viillage the network of bsnl i very poore and the charges of bsnal liftime is .99 paisa per minit. its too much costilly

          dut to this proplume i want to transfer my number [protected] bsnl to airtel airtel network is very good in my place.
          i want numbure portability service that why i ask bsnal to my upc number bsnl give me my upc number is BE251683 . and i aply to airtel two time but airtel say to me bsnl not leave me

          my complant is this if i have prepaid number and me free to use any servise then why not leav me bsnal please u solve my problume nou i use new number [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
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            S
            surajmech
            from Ranchi, Jharkhand
            May 14, 2011
            Resolved
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            Resolved

            Address: Ranchi, Jharkhand

            i,

            I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

            My Mobile #: [protected]
            MICROMAX Mobile


            Please block the sim card and also lock my mobile with the above mentioned detail
            Regards,

            suraj kumar
            Alternate contact number : [protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            Prepaid Sim — Pripaid connection

            Dear Sir/Maam,

            This is the 2nd time complain in this regards. I had received a prepaid SIM on 26-sep-08 and given the acknowledgement copy to delivery boy. But still my sim is not sctivated. Although I was received the same from Mobile Store, I had once again deposited another acknowledgement copy at Mobile store on 1-oct-08, but still my SIM is not activated. I had already registered a complain at Reliance Customer Care and having no-[protected]. I had also tried to talk with Reliance Area Manager Mr. Das, Cell No-[protected]. But no body is responding.

            Regards

            Debasish
            Guwahati
            Cell-[protected]

            BSNL — To deactivate the sim

            Dear sir,

            I lost the BSNL SIM Card with my cell phone recently at the West of Chord Road, Rajaji Nagar,Bangalore, dt.6th March, 2010 at 9.15am please block my cell no: [protected] issued at BSNL, Vijaya Nagar, Bangalore. Which is issued on my Name i.e. Prashantha.S.

            Please issue a replacement SIM card. Let me know where to collect it and what are the charges?
            Sir,

            I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

            My Mobile #: [protected]
            with nokia Mobile


            Please block the sim card and also lock my mobile with the above mentioned detail
            Regards,

            Himanshu agrawal
            I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

            my mobile num:[protected]
            with my mobile 6600

            please block the sime card and also lock my mobile with the above mentioned detail
            Regards,


            anil kumar
            Sir My Mobile No Is [protected]

            Plz Activated no...
            Sir,

            I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

            My Mobile #: [protected]
            with nokia Mobile 5233

            Please block the sim card and also lock my mobile with the above mentioned detail.

            Please note that, we have to reuse same no. with application to BSNL
            Regards,

            Babaso R Tippannawar
            [protected]

            BSNL — Deactivation of Sim

            Hi

            I lost my BSNL sim with number [protected] on[protected] between 8.15 AM to 9.00 AM.So I request you to deactivate my sim as soon as possible.
            hi,
            my no [protected] the sim still not work last 1 month
            i complain but not resolve
            please deactivate my sim card as i hv lost it..
            my mobile: [protected]
            Sir,

            I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

            My Mobile #: [protected]
            with Samsung Mobile


            Please block the sim card and also lock my mobile with the above mentioned detail
            Regards,

            T. Anil Kumar
            i,

            I have lost my Mobile phone which has the BSNL Prepaid ANANT connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

            My Mobile #: [protected]
            NOKIA 1600 Mobile
            IMEI-[protected]


            Please block the Sim card and also lock my mobile with the above mentioned detail
            Regards,

            Siddhartha Biswas.
            Alternate contact number : [protected]
            [protected]
            I HAVE LOST MY MOBILE PHONE WHICH HAS THE BSNL PREPAID VENNELA PLUS CONNECTION.REQUEST YOU TO KINDLY DEACTIVATE THE SIM CARD.

            MY MOBILE #[protected]
            NOKIA 6030 MOBILE
            I HAVE LOST MY MOBILE PHONE WHICH HAS THE BSNL PREPAID CONNECTION.REQUEST YOU TO KINDLY DEACTIVATE THE SIM CARD AND LOCK MY PHONE.

            MY MOBILE #[protected]
            NOKIA MOBILE

            Alternate number : [protected]
            I request you to kindly block my SIM card of my Mobile No. [protected]to avois misuse of it. I lost it in Delhi Railway Station.

            Regards,
            Shobhit
            I request you to kindly block my SIM card of my Mobile No. [protected]to avoid misuse of it. I lost my N97 mini Nokia in Delhi Railway Station.

            Regards,
            Shobhit
            Sir My Mobile No Is [protected]

            Plz Deactivated no...
            deactivate my no.. [protected] as i had lost my cell.
            sir I am srinivasan.e I have lost my BSNL sim card along with datacard, so plz deactivate my number and device
            [protected]...plzzzzzzzz
            i have lost my mobile which has BSNL Prepaid connection.so i kindly request to deactivate the sim card.
            my phone number is [protected].samsung mobile.
            Respected sir/madam,
            I have lost my BSNL sim card, so please block the sim, no: [protected] to avoid the misuse.

            Regards
            Neethu
            my bsnl sim card is puk blocked. my cell no. is [protected] and my puk no. is 75385613, my sim no.is[protected]. pls activate my no.
            I have lost my mobile phone with my BSNL connection so please deactivate my sim card, my num is [protected]
            Sir kindly deactivate my BSNL sim card the Number of sim card is [protected], sir this number is register on my name & address my Name is Kunal Gourav.
            I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.no:[protected]


            Regards
            Neethu
            I have lost my bsnl prepaid sim some 6 months back. Kindly request you to deactivate the sim as soon as possible to avoid misuse of it. It has the mobile number [protected].

            Regards,
            Khushboo babariya.
            Hello sir, My name is Anuj Kumar . I'm form Jharkhand, date 28/08/2015 morning . I have lost my sim card. my number is [protected] please block my sim for avoid misuse of my number.
            Hello sir/madam


            My smartphone is stolen please deactivate my bsnl sim card [protected] and after blocking sim card please send a mail to my email [protected]@gmail.com
            DEAR SIR,
            I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

            My Mobile #: [protected]
            with nokia Mobile

            Please block the sim card the above mentioned detail.


            Gladis Samuel
            I have lost my SIM [protected]...kindly block it.
            Hi,

            I have lost my mobile which has BSNL Prepaid connection.so i kindly request to deactivate the sim card.
            my phone number is [protected] .samsung mobile.

            Name- Surendra Prasad Agrahari
            hai i have lost the sim and i stopped using my bsnl number [protected] long back

            can u please deactivate the number so that people can stop calling me on the old number and to avoid getting a switched off message...

            please do the needful.

            i have a different number now..

            regards,
            jahnavi
            i have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

            My Mobile #: [protected]
            MICROMAX Mobile


            Please block the sim card and also lock my mobile with the above mentioned detail
            Regards,

            suraj kumar
            Alternate contact number :[protected]
            i have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

            My Mobile #:[protected]
            MICROMAX Mobile


            Please block the sim card and also lock my mobile with the above mentioned detail
            Regards,

            prince ahirwar
            Alternate contact number : [protected]
            BSNL is probably the worst telecom provider. You man write n number of complaints to them but they would simply ignore it. Complaints as old as 6 years is still pending in queue. I took a wimax connection from BSNL and words can not even describe the experience. Forget rainy days, if there is just a single cloud visible in the sky, the wimax stops working. You lodge a complaint and the guys will take a week minimum to acknowledge the complaint and another week to resolve it. These guys should stop providing any services to the people if they can not provide good customer support.
            Respected madam/sir,

            I have lost my phone with Bsnl sim.And its a UP east connection which I had in 2007 from allahabad.problem is that now I am in Mumbai and how to deactivate sim and other is that I had taken my Bsnl sim connection on my friend's address proof.so tell me how I can deactivate sim and issue new connection as in Mumbai Bsnl is working instead mtnl exist.
            Lost on 5-7 December 2016 Nokia 100 no was [protected].
            Plz suggest and reply me on.

            [protected].
            Sir.my Bsnl number is [protected] and I want to block it...plz sir block it...
            Regr- pinak das
            I m Kamlesh my phone has lost so please
            Deactivation my no
            [protected]
            Before any one miss use
            Myself kedar Singh has lost my Samsung cellphone with bsnl SIM card in it having no. [protected] on dated 07/01/2018 around 09:00 am while traveling from Karnal to sonipat by haryana roadways bus.kindly deactivate my no.Thanks...
            माझा नंबर हरवलाय तो बंद कराचा आहे ...[protected] akshay kumra chandrkat kirwale माझ्या च नावाने आहे ..चालू नंबर [protected]
            Respected sir/madam,

            I have lost my BSNL sim card, so please block the sim. no:[protected] A/C[protected] to avoid the misuse.
            I have been submitting request since 12.09.2019 through personal email and website of BSNL but the bills are being regenrated and sent to me.
            Most probable someone is missing my number.
            Kindly deactivate it at the soonest

            deactivation of sim card - Comment #3720339 - Image #0
            sir mera bsnl ka band ho gya hai [protected] no hai yah kaise chalu hoga
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              D
              d_r_k
              from Hubli, Karnataka
              May 14, 2011
              Resolved
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              Resolved

              Address: Dharwad, Karnataka

              For reading a weird msg my sim card is rejected.

              My Phone num:[protected]

              I request you to kindly provide the required information and make the sim activated as soon as possible without loosing contact numbers and also should follow the same offer plan.....asap
              Aug 13, 2020
              Complaint marked as Resolved 
              Hi,

              I have mistakenly with out my knowledge on what exactly the pin Number and the PUK number were meant for. I Entered wrong info as i wasn't aware of what it was nor any information is given to the user (In this case Me)..

              Now the SIM is rejected and I need my SIM to be immediately activated.

              Give me information and Make it activated ASAP.

              Thank you.
              Perhaps my son opened security code ... and pushed some buttons so that when i insert sim, message displays on screen '' SIM CARD REJECTED'' . kindly suggest me what i have to do.
              sir sim is not working only dispaly sim access error so piease guide me
              Dear sir ,
              My BSNL sim card is puk blocked and now it is showing that your sim is rejected . what should i do now?
              please help me sir . please give me a solution .
              my bsnl sim card is sim access error
              Sir ,
              My Sim card is rejected due to in correct puk code entered . I have a balance of about 49 rupees . This time I requested that please forgive me and I want to access my Sim card . Please send me the remedial measures to my Email address :girish.[protected]@gmail.com.
              my cell no is [protected]. my sim card has been rejected due to multiple entry of wrong puk no by my son. please activate my sim.
              my sim card has been rejected because of entering wrong PUK Code Please ACTIVATE it again .
              My number is [protected] & sim number is[protected]
              i purchased new sim card but my sim is not activated than sim card rejected
              mob no [protected]
              hey
              my BSNL sim card is rejected from S5620 plz activate it as soon as possible
              my number is [protected]
              sir
              my sim card got rejected
              plz do activate it as soon as possible
              my number is [protected]
              Sir,
              My Sim card is rejected due to in correct puk code entered . I have a balance of about 15 rupees . This time I requested that please forgive me and I want to access my Sim card . Please send me the remedial measures to my Email address :anjana.anj4.[protected]@gmail.com
              My Cell No. [protected] in morning of Monday received massage on screen "sim card rejected" kindly re-active my sim on urgently
              my sim card has been rejected due to wrong pin request its no is [protected] pls give me a solution to rectify this
              BSNL Sim Card No. [protected] is been rejected, hence I request you to activate the same at the earliest.
              my sin card has been rejected due to wrong pin for the mobile no. [protected], pls activate the same at the earliest
              my sim card has been rejected due to wron pin for the mobile. [protected] pls activete the some at the earlist.

              sim card rejected - Comment #3453491 - Image #0
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                P
                pritamchatrg
                from Kolkata, West Bengal
                May 14, 2011
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                Address: Howrah, West Bengal

                The power pack of Rs.124 has been stopped after 3 months without any notification which make my cll cost higher. How could service like yhis is stopped since many customers bought new SIM and changed their no. for the particular scheme? This is absolute loss in any sense. They(BSNL) are making themselve a bogus co. though hve the super capability in anywhere than the other providers...
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                  S
                  siva n
                  from Lakshettipet, Telangana
                  May 14, 2011
                  Resolved
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                  Resolved

                  Address: Karimnagar, Andhra Pradesh

                  sir, I recharged through bsnl portal , amount deducted from bankers , but not recharged
                  the following are the details
                  bsnl 3G-prepaid - top up recharge Rs 55.00
                  TransactionID: TXT[protected]
                  Mobile Number:[protected]
                  Amount(Rs): 55.00
                  Transaction Date Receipt No:may/12/2011 6:37:11 PM [protected]
                  Status of Transaction :Successful
                  hence Please help me to retrun back the amount or get recharged for Rs.55
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    T
                    tanujakharche26
                    from Noida, Uttar Pradesh
                    May 13, 2011
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra

                    Hi There,
                    I am Tanuja Kharche. I am facing very disappointing reponse from BSNL officer. I have done top up for my BSNL 3G Data card on 1 may 2011 with 400 Rs vourcher (1GB)

                    The top up was successful, on 3 may 2011the balance got null without full usage and before the validity period.

                    I have logged complaint in Customer care at Bajirao Road center, near tilak road, pune on 7 May 2011. Daily calling to the brach and not getting the satisfactory response. Still I am not been provided the refund balance.

                    Request you to please look into this aggrsively and rebalance my 3G card with proper validity date or please refund the money.

                    Number : [protected]
                    SIm :[protected]

                    Contact Number : [protected]

                    Thanks and regards,
                    Tanuja Kharche
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      S
                      sivasrib
                      from Mumbai, Maharashtra
                      May 13, 2011
                      Resolved
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                      Resolved

                      Address: Andhra Pradesh

                      I have a prepaid connection with BSNL which is giving error as'SIM card registration failed'. Currently I am in Banglore on my office duty. My communication is completely blocked due to this issue.

                      After trying lot of times to BSNL customer care, They told that I need to take a duplicate SIM and that to in base location. When I contacted one Customer Care centre in Rammoorthy nagar in Banglore, They asked for local Address proof and Identity proof from Govt issued. How is it possible for me, who came for office work tempororaly.

                      As a customer do i need to stay without my connection till go to the base location. Is this a right service to the customer.

                      Please help me to get my connection ASAP.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      hi, my BSNl number is not working well.the network is not working well and they dont show the incoming number.i got many miss calls but the number is not shown very well.my number is [protected] this is my himachal number.
                      i am send a massage
                      my sim showing registration failed.my no is [protected].pls help me AEAP.
                      Dear sir,

                      my bsnl sim card registration failed msg on my prepaid no [protected] and please activate sir.

                      my mail id: [protected]@gmail.com

                      Regards,
                      venkatesh kumar.M
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                        nikhil17
                        from Bengaluru, Karnataka
                        May 12, 2011
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        My name is Nikhil.I had applied for address change from mahalaxmi layout to vijaynagar on nagarbhavi main road 2months ago and there is no progress on it.On enquiring at the BSNL office at chandra layout,they give reasons saying they do not have the cable wires for providing connection.

                        New Address:
                        Flat No.S-1,'Vrindavan' Apartment,
                        4th Cross,Garden Villas,
                        Nagarbhavi Main Road,
                        Vijaynagar,Bangalore-40

                        Contact No.:[protected]
                        The Bsnl landline connection is in my mother's name,Mrs.H.Annapurna
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          M
                          monukota
                          from Anta, Rajasthan
                          May 12, 2011
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                          Address: Kota, Rajasthan

                          i get internet message . i open and Rs 30 has been cut . and every month it is cut.
                          internet message is from site wap.cheeriindia.com.
                          sir
                          my simcard
                          respected sir
                          My mobile no is [protected] has cut rupees evry month.but i not known what is activat on my sim
                          Kindly discurd the activat, in whise cause my rupees has cut.per month.
                          Kindly notice my complain and take nessesary action.
                          Is there is activat the caller tune or miscal alert msg please deactivat the activation whise is active on my sim .no is-[protected]
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                            S
                            sravans
                            from Mumbai, Maharashtra
                            May 12, 2011
                            Resolved
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                            Resolved

                            Address: Thiruvananthapuram, Kerala

                            I'm fed up with BSNL... But since it's the only ISP which provides Broad Band in my area, I had to go for it. My problems with it started right from the start. When I applied for an internet connection, the fraud official didn't sent my application to the head office, she hid it in her own desk and told me it's missing, this repeated 2 times, the next time I checked her table and found it. And I had to stay there to make sure they sent it. Now.. During a heavy thunder storm, my modem went "Kaboom!" this happened one month back, exact one month back. Similar events occurred this time too. The officials didn't register my complaint. They booked it on my next visit.. I used call them weekly to know if there's any actions being taken.. But no use... Now it's more than one month after I booked my complaint , still nothing...
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              Kaushik Solanki
                              from Bardoli, Gujarat
                              May 12, 2011
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                              Address: Panch Mahals, Gujarat

                              12/05/2011
                              To.
                              The general manager
                              BSNL
                              Myself Kaushik Solanki, working with General Motors India Ltd In Halol, Gujarat Dist.of Panchmachal want to get to your attention that I feel betrayed by your 3G DATA CARD service which I have tagen on 20/11/2010 and after so many time reconnect it work with very poor speed I am getting a maximum speed of only 14-34 kbps and the download speed is only 05-10 kbps. Sir it is just like dupping the people that this service is started .I tried to contact the customer service 1503 for my problem but I did not get satisfactory answer..
                              Sir my BSNL SIM Mobile no is [protected] IMEI NO: [protected] of the 3 G data card.
                              And when I want to download some file always the line seems to be busy
                              Sir, kindly look into this problem and rectify this as soon as possible
                              Thanking you Sir
                              MY contact No: [protected]
                              Kaushik Solanki
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                S
                                shilpi1983
                                from Delhi, Delhi
                                May 12, 2011
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                                Address: Uttarakhand

                                Dear Sir,


                                We have not recieved bill for our BSNL tarang connection which was due on May.Also the person who handover bill put bill carelessly on gate for that bill missing chances are there.
                                Do needful so that we submit bill in time & encounter no problem in future.

                                [protected]/ [protected]
                                Shilpi Bhardwaj
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  D
                                  daphadar
                                  from Brahmapur, Odisha
                                  May 12, 2011
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                                  Address: West Bengal

                                  Subject: 3 yrs of problem; How BSNL getting quality service report in every 6 months, though not maintaining service quality; Where call drop is high;
                                  Sir,

                                  We have lodged a complaint for poor signal at our area Baguiati, Kolkata.
                                  Docket No. 2778829 dtd 26/06/2008.
                                  Complain No. DOTEL/E/2010/07705
                                  DOTEL/E/2011/00460

                                  Just check the call details of [protected] at 19 HR to 20 HR on 10.5.11. and see how much call drops occurred.

                                  The CGM on this time mailed a letter ( PGRAMS case ) noting that it will be cleared soon.
                                  SDE officers also being contactd - they also assured that a tower will be built in Baguiati area.

                                  WE had complained at least 8 times.
                                  But , till now problem as it was.
                                  We demand compensation for not availing service during last 3 years.
                                  Area: Baguiati, Near Ganapati Vihar, Pubali, Aswininagar.
                                  Within our house, no incoming , no outgoing in/from my [protected] impossible.

                                  In the whole kolkata , no problem.Whenever, we enter my home , only missed call alerts arrived at my numbers- when anyone tries , it shows " not reachable". We can not call anyone from my number.

                                  All the person , have switched to another provider. Only I , who loves you very much, can not switch to another.

                                  Will it be solved? I am waiting for your solution.

                                  Radha Gopal Basak,
                                  Ministry of Finance,Retd.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  BSNL — Poor service and call drop

                                  I am using BSNL since 9 months and in this whole period I have just experienced call drops and blocking. If we want to call on STD then we have to start calling before 1 hour so that we can have clear line once call is established then it will never remain for not more than 10 mins. Forget about calling in busy hours all this is happening in normal hours in busy hours it is impossible to get connected before 2 hours of struggle with phone.
                                  I am just fed up from BSNL's service. I don't think that BSNL people are doing anything for their network.Even if you want to log a complaint they just provide you a no. which is not in use from a long time so that you can not even complaint for their network.
                                  Dear Sir,
                                  plz improve your network or else we can change operator for better service.

                                  thnks
                                  abhishek singh
                                  [protected]
                                  Totally agree with the scenario.

                                  It has become nuisance. Cannot change the number because I am using it for too long. I can't call anybody, nobody can call me. It simply says network is busy all the time.

                                  Even if after all the hassles you are successful to make or receive a call, it won't even continue for 2 minutes.

                                  I am not sure if only BSNL is responsible for this or the war between these telecom elephants is responsible for this.
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                                    V
                                    vijaykhosa
                                    from Delhi, Delhi
                                    May 12, 2011
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                                    Address: Ghaziabad, Uttar Pradesh

                                    My Residential Telephone No. 2650955, is behaving erratic for the last one month.Despite a complaint was lodged on 1500 and was given a complaint No. which still stands.
                                    Last week AGM of the respective area was approached and the fault was rectified on the same day. It would have hardly worked for two days there after same thing happened ( Click Click instead of Ring) and heavy distortion on line. Please Help.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir/Madam

                                    My Ph. No.[protected] is not working from seven days, please check my phone & repair urgen bases.

                                    1190,
                                    Krishna Nagar,
                                    Meerut Road,
                                    Ghazaibad (U.P.)
                                    Pin 201002

                                    With Regards,
                                    Neelam Nanda
                                    Dear Sir/Madam

                                    My connection was closed in january 2013 but refund has not been received till now i.e.September 2013

                                    My land line number was[protected].

                                    This is very bad.

                                    Please refund at the earliest.

                                    Thanx

                                    Arti Bansal
                                    Modinagar
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                                      S
                                      shesahara
                                      from Bengaluru, Karnataka
                                      May 12, 2011
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                                      Address: Bangalore, Karnataka

                                      Sir,

                                      Tel No:[protected]

                                      its been long time since i reported about my phone service which is dead for the past almost 20 days.
                                      No internet because of that, All my bills are cleared till now. Visited your office thrice regarding the same

                                      Plz help

                                      Regards
                                      Shekhar Sahara
                                      [protected]
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                                        kasinadhuni
                                        from Hyderabad, Telangana
                                        May 11, 2011
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                                        Address: Andhra Pradesh

                                        mobile no [protected] inspite of several requests do not disturb service not activated.please activate dnd service and stop sending unwanted sms immediatly.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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