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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 28, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 548

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P
prassanna85
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request to Rebate the the bill

Address:Chennai, Tamil Nadu

Hello Sir,

I had requested to shift my connection from 23770114 on March 9th 2011 and till march 24th, i didnt get a new connection, I requested to waive my bill for non using the connection from above period and they approved it and the forthcoming bill, it doesnt get reflect, when i contacted them, i didnt get any proper response from Mrs. Suseela(Joint divisional Engg of BSNL in valasaravakkam branch). For that connection,...
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S
SHIBINAPRAVEEN
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stop subscription

Address:Kanchipuram, Tamil Nadu

Sir,

I am SHIBINA. I installed BSNL games on demand after getting a call from the BSNL person. He told me that it is free of cost and if you don't want this service, you can un subscribe also.
But after installation, I found that it is not running on my PC because my Operating System is not supporting this software. I told the person to cancel the program. But he replied me that you can use another...
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R
raja2882
from Delhi, Delhi
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not credited my mobile account

Address:Tirunelveli, Tamil Nadu

my bsnl mobile was not credited with 280 recharge through paytm. going to file complaint throgh rti act...
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S
somarendra
from Bengaluru, Karnataka
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Deducted money from my account but i didn't get the service

Address:Bangalore, Karnataka

karnataka bsnl site name is-http://karnataka.bsnl.co.in/
from this site i saw a notice regarding stv recharge through sms..so i recharged stv47 through sms...bsnl deducted 47 rupees from my main balance account..i got a message written that ur service will be activated shortly and wait for the confimation message...but already 10 days passed i didn't get any sms regardind stv47...and its nt working too...and my 47 rupees was also...
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Z
zaky
from Chima, Punjab
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Low downloading Speed of BSNL Broadband

Address:Sangrur, Punjab

Respected Sir,
I am Varun Garg from Sangrur (Punjab) living in Guru Nanak Colony,Sangrur.1 week before i complained to BSNL,Sangrur that there is very low downloading speed of my internet.i have the plan o[censored]nlimited internet broadband connection.But till now they do not take any action about it.My landline no. is[protected].So please kindly help me.
I shall be very thankful to you.
With regards,
Varun Garg...
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S
suddha80
from Madanpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DND

Address:West Bengal

Respected Sir,
i have requested for activation of DND 6 months back for the mobile No [protected],it is still pending and i keep on receiving unwanted calls and sms every day.i here by request you, if you could kindly help me.
thanking you in anticipation
Suddhasayan Bhattacharyya...
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M
mjampali
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Details of incoming calls and outgoing calls required

Address:Karnataka

From, MAHANTAPPA JAMPALI
Dear sir, (mobile no. [protected])

Sir, Please send me the call details of all incoming and outgoing calls for my BSNL prepaid mobile between 01/04/2011 to 15/05/2011 cell no: [protected]. i have to find out one of collegue no. who called me durig this period. i will be really greatful to if you could help me out in this regard.

Thanking you...
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M
MRITUNAY NARAYAN
from Delhi, Delhi
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STOP SMS FROM 58888

Address:Patna, Bihar

DEAR SIR,

I MRITUNJAY NARAYAN HAVE A BSNL CUSTOMER WITH MOBILE NO.-[protected], ON THIS NUMBER TWICE TIME MESSAGE COMES FROM 58888 AND EVERY TIME DEDUCT Rs.30/- IN MONTHLY BASIS AS WELL AS DAILY COMES TWO SMS WITH FOLLOWING TITLE:-BOLLYWOOD DIVA SUBSCRIPTION AND HOLLYWOOD SIZZLERS.

I REQUEST YOU KIND STOP THIS TYPE OF SMS. THIS IS MY THIRD COMPLAIN....
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A
akhilam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to unsubscribe bsnl wap service from mobile number 9400857838

Address:Kozhikode, Kerala

i am using bsnl mobile wap service for hot entertainment videos about one month.for that Rs 30 rupees has been deducted from my account.now i want to unsubscribe the service..so i kindly request to unsubscribe the bsnl wap service from my mobile number [protected]...
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R
radheyshyamgupta
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

number portability service

Address:Lucknow, Uttar Pradesh

dear sir
i have one bsnl mobile number [protected] i keep it number from 8 year its is prepaid liftime sim.
befor i live in city but nou a dayes i live in village.and in viillage the network of bsnl i very poore and the charges of bsnal liftime is .99 paisa per minit. its too much costilly

dut to this proplume i want to transfer my number [protected] bsnl to airtel...
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S
surajmech
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of sim card

Address:Ranchi, Jharkhand

i,

I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

My Mobile #: [protected]
MICROMAX Mobile


Please block the sim card and also lock my mobile with the above mentioned detail
Regards,

suraj kumar
Alternate contact number : [protected]...
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d_r_k
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card rejected

Address:Dharwad, Karnataka

For reading a weird msg my sim card is rejected.

My Phone num:[protected]

I request you to kindly provide the required information and make the sim activated as soon as possible without loosing contact numbers and also should follow the same offer plan.....asap...
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P
pritamchatrg
from Kolkata, West Bengal
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Scheme stopped after certain days

Address:Howrah, West Bengal

The power pack of Rs.124 has been stopped after 3 months without any notification which make my cll cost higher. How could service like yhis is stopped since many customers bought new SIM and changed their no. for the particular scheme? This is absolute loss in any sense. They(BSNL) are making themselve a bogus co. though hve the super capability in anywhere than the other providers......
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S
siva n
from Lakshettipet, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL 3G online topup recharge failure ,not recredited in bank

Address:Karimnagar, Andhra Pradesh

sir, I recharged through bsnl portal , amount deducted from bankers , but not recharged
the following are the details
bsnl 3G-prepaid - top up recharge Rs 55.00
TransactionID: TXT[protected]
Mobile Number:[protected]
Amount(Rs): 55.00
Transaction Date Receipt No:may/12/2011 6:37:11 PM [protected]
Status of Transaction :Successful
hence Please help me to retrun back...
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T
tanujakharche26
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL 3G balance got null without usage and before validity

Address:Pune, Maharashtra

Hi There,
I am Tanuja Kharche. I am facing very disappointing reponse from BSNL officer. I have done top up for my BSNL 3G Data card on 1 may 2011 with 400 Rs vourcher (1GB)

The top up was successful, on 3 may 2011the balance got null without full usage and before the validity period.

I have logged complaint in Customer care at Bajirao Road center, near tilak road, pune on 7 May 2011. Daily calling to...
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S
sivasrib
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM card registration failed

Address:Andhra Pradesh

I have a prepaid connection with BSNL which is giving error as'SIM card registration failed'. Currently I am in Banglore on my office duty. My communication is completely blocked due to this issue.

After trying lot of times to BSNL customer care, They told that I need to take a duplicate SIM and that to in base location. When I contacted one Customer Care centre in Rammoorthy nagar in Banglore, They asked for local...
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nikhil17
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Had Applied for address change 2 months ago,still no progress

Address:Bangalore, Karnataka

My name is Nikhil.I had applied for address change from mahalaxmi layout to vijaynagar on nagarbhavi main road 2months ago and there is no progress on it.On enquiring at the BSNL office at chandra layout,they give reasons saying they do not have the cable wires for providing connection.

New Address:
Flat No.S-1,'Vrindavan' Apartment,
4th Cross,Garden Villas,
Nagarbhavi Main Road,
Vijaynagar,Bangalore-40br...
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M
monukota
from Anta, Rajasthan
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30 Rs is cutted every month

Address:Kota, Rajasthan

i get internet message . i open and Rs 30 has been cut . and every month it is cut.
internet message is from site wap.cheeriindia.com....
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S
sravans
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Service

Address:Thiruvananthapuram, Kerala

I'm fed up with BSNL... But since it's the only ISP which provides Broad Band in my area, I had to go for it. My problems with it started right from the start. When I applied for an internet connection, the fraud official didn't sent my application to the head office, she hid it in her own desk and told me it's missing, this repeated 2 times, the next time I checked her table and found it. And I had to stay there to make...
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Kaushik Solanki
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Low Speed & Poor Coverage

Address:Panch Mahals, Gujarat

12/05/2011
To.
The general manager
BSNL
Myself Kaushik Solanki, working with General Motors India Ltd In Halol, Gujarat Dist.of Panchmachal want to get to your attention that I feel betrayed by your 3G DATA CARD service which I have tagen on 20/11/2010 and after so many time reconnect it work with very poor speed I am getting a maximum speed of only 14-34 kbps and the download speed is only 05-10 kbps. Sir it...
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