Bharat Sanchar Nigam [BSNL] Complaints & Reviews

kindly deactivate the following service and immediately stop unwanted message from bsnl
[protected] shyari from 52906
unwanted call
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Respected Sir
I am C.Muradheera Menon.....We don't want the service of hungama music demand .Please "DEACTIVATE" our service from hungama music demand ...

My landphone 2507589 is dead since 10 days and after making repeated complaints at local exchange no action being taken.

Dear Sir,
i had purchased one USB Data Card MMXC300 From Bsnl office Damoh , in my data card Bsnl unlimited Data Plan is applied ,750 Rupees per month unlimite download,my data card internet service validity is up to 7th December 2011. i never used my deta card after 23 march. in april my balance was round about 190 Rs, but bsnl wab site mp circle has displaying that-BALANCE AND EXPIRY DATE OF PARTICULAR NUMBER AS ON[protected]Minus -1313.1 Rupees.This is totally wrong,incorrect & a crime under section 409,IPC.
when the plan is prepaid for every month charge 750 rupees ,unlimited internet download facility & i have not useing/availing this facility since 23 march why should i pay ? I have a right to use internet service for perticular month if i Recharge it with 750 Rupees.now what should i do? I have to file a criminal Complaint U/S 409/420 IPC Against BSNL Higher Officials.Please Take Necessary Action.
Shrikant Choudhary,
Ex Civil Judge Class1,Damoh
USB Data Card no-[protected]

sir,
My telephone [[protected]] has not been working since 20.04.2011. I lodged a complaint about this in customer care [ 198] on the very next day and I reported directly at Cheruvathur BSNL Exchange also.
But no response from there till this date. So I request you to do the needful at the earliest.

Vinod.M.B
Sopanam
Cheruvathur.

I have more than Rs.100/- as my talktime balance in my BSNL Cellone number ([protected]), however why can't i able to make ISD calls via my BSNL mobile? Whenever I call Estonia I'm getting connection error. Whenever I call Tabriz, Iran I'm getting no response. Why?

I have a land line connection of BSNL. Since 6 monts it is oftenly dead or in very poor service we canot even hear the opposit voice. they collecting the bills but not trying to solve problem. I call there sevral time but no result. every one who attend the call gives a another number to call this type you can call 10-15 numbers but response is 0%. so i did not pay the bills because why i should i pay for which I not consumpt.What I have to do for this.

Sir,
i am Ram Chandra Vyas and my BSNL mobile number is [protected]
i had not taken any chat service but in my BSNL service opreater is
deducting rupees 30 per month against chat service activation.

request you to please credit my deducted amount and remove
this service as soon as possible, BSNL chat service 12630035,
and my ID is 226376.

Thanking You
Ram Chandra Vyas
Near Naykoe ki maszid,
Veer Mohalla
Jodhpur-342001.
Rajasthan

Telephone bill dated 50 Apr 2011for the period from 01 to 31 Mar 2011 received by me on 26 Apr 2011 and the payment of Rs 511/- made on next day 27 Apr 2011 vide Branch PO vellora receipt No 0343.
My telephone No is [protected]-251720). Even after paying the bill before time, the computer message was getting stating that the bill has not been paid and from 02 May 2011 the outgoing facility has been barred on the said telephone. This shows the lack of coordination within the department and the result - the customer is facing difficulties.
May I request the concerned authority to do the needful for getting the outgoing call facility restored in the telephoneNo 251720 without any delay.
Regards. Major Narayanan PV

Dear Sir,

I have make Recharge of RS.200 for BSNL 3G data card worth 500MB but when i have connect my wire less modem to computer it is directly consume 50mb per second without internet connection. from last 2 days i am trying to BSNL but there is no answer and [censored]ion form BSNL.

My Mobile number is [protected]

I applied two Land line telephone through BSNL Direct Selling agent M/s Dharmik Enterprise, Shyam Super mall, Mehsana in Jan 2011 & also installed in Jan 2011 & they have not give any information regarding installation charges but in the first bill BSNL debited Rs 1000 for two connection as an installation charges so we are not in any fault to pay such charges without any infomation so for that we already met Mr.Sharma saheb, Meenaben and also Mr.bagora saheb in the month of March so as per him it waived off & not will not show in the next month bill so we paid bill after deduct Rs.1000 amount but this month also same amount carried forward so again I met Mr.Bhagora saheb but he said you have paid this charges so please do the needful.Please find my details as below:

Name : Aurum Consultancy
Customer Id: [protected]
Telephone No.:241055/242055

I subscribed to the plan home 900 unlimited of bsnl broadband. I was promised 4mps till 8gb and 256kpbs afterwards. Not only am I getting the promised speed, the connection keeps resetting frequently. Sometimes the disconnection lasts hours.

I tried, regularly, the customer care lines '1957' and '[protected]' from my landline. Both of the numbers give busy signal

I am a freelance designer, this unreliability in the service is affecting my business in the worst way. So far i lost two major clients.

Please dont let this be another complaint in the pile.

Dear sir
My name is Dhananjay from dombivali. I have a BSNL landline telephone and broadband connection. Six month back my landline and broadband connection get disconnected, when i complaint about it in bhoirwadi telephone exchange dombivali they said there is a cable problem. Your telephone cable get burried inside the gutter and we are not getting any person to do the work inside the gutter. I keep on inquiring but they keep the same answer work is going on. It took three month to start the connection. Telephone work normaly for one and half month and again ger disconnected and when i complaint again they are saying there is a cable problem. Now almost one and half month over that the telephone is disconneted. And the officer in the telephone exchange did not doing anythig. I complaint to their sinear but of no use. i want my telephone and broadband connection get started as early as possible. Please suggest me what can i do. Mobile-[protected]

B,S,N,L SIM Lock
Hi,

I have lost my Mobile phone on 02.05.2011 which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.
My mobile number [protected]

Please block the sim card and also lock my mobile with the above mentioned .


E Mail- [protected]@yahoo.co.in
Debnath Saha
Krishnagar, Nadia
Alternate contact number : [protected]

My BSNL mobile no. is [protected] and my 19 digit SIM no. is[protected].I have forgotten my PIN no and SIM is locked now.So, kindly provide me PUK no so that I can use my SIM.

I recharged my BSNL prepaid mobile from my pc for Rs 55/- through internet(net banking) on 20.04.2011 from the site http://portal.bsnl.in.The transaction was successful but unfortunately I didn’t receive any recharge on my mobile.
My mobile no [protected].
The transaction id isTXT[protected],Receipt no.- [protected]
I complained many times in bsnl customer care but it is of no use….I didn’t get any solution and they just consoled me by saying that the complaint is under process.Finally I talked with the in charge of the customer care on 25.04.2011.([protected]) But still there is no solution to my problem.
Can any body suggest any solutions?
What can be done if we face such poor customer care service???

I transferred my bsnl connection to attingal from Shangumukham exchange this February. I had already paid the braodband connection charges at Pattom, Trivandrum for my telephone number- [protected].

When I transferred the phone to Attingal number changed as [protected]. Along with it my broadband wireless connection was also transferred.

In April I received a bill stating that have to pay an amount of 1862 /- by 09/05/2011 which is mentioned as One time charges for my broadband connection. I had already paid this while taking the connection previously at Pattom.

Please see further details on the bill below:
Customer ID: [protected]
Account Number: [protected]
Bill Number and Date:[protected]/04/2011


Please could you clarify on why I have been sent to pay these chargers again. Also please let me know a reply on this by tomorrow as the due date for the bill payment is mentioned as 09/05 and I am not getting any reply through telephone inquiries at number [protected]

Please call me @ [protected].

Thanks and Regards,
Harikumar P.S.

land line no 23316323 dead from 10 day no reponce

Respected Sir,
I am Jayesh Atmani, a BSNL broadband customer from Pimpri, Pune.. I am using the bsnl 750 Combo Broadband Plan. The Latency for streaming and gaming is too high. Gaming and Streaming has become impossible on BSNL. Please act on this and improve latency as soon as possible.It is unfair to have high latency for 750 BB Plan . The speed should be greater as promised by BSNL, but it is far less. Low latency is requuired for better streaming and gaming. I have attached the proofs of latency that BSNL really gives.Please consider this complaint and i hope the issue will be soon solved.

Attachments: Latency proof.

BSNL CENTER DETAILS,

BSNL TELEPHONE EXCHANGE,
NEAR TAPOVAN MANDIR, Pimprigaon.
PIMPRI-PUNE 17
Phone Number - [protected].
Yours Respectively,
Jayesh. Atmani.

Sir,
Iam bearing phone no [protected].I unknowingly activated
a value added service named Humshakal.I have been charged
Rs 10 per week.So I want to deactivate this service .Please do something to deactivate this service