Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Respected Sir,
I am Jayesh Atmani, a BSNL broadband customer from Pimpri, Pune.. I am using the bsnl 750 Combo Broadband Plan. The Latency for streaming and gaming is too high. Gaming and Streaming has become impossible on BSNL. Please act on this and improve latency as soon as possible.It is unfair to have high latency for 750 BB Plan . The speed should be greater as promised by BSNL, but it is far less. Low latency...

Sir,
Iam bearing phone no [protected].I unknowingly activated
a value added service named Humshakal.I have been charged
Rs 10 per week.So I want to deactivate this service .Please do something to deactivate this service...

On 29 april i recharge my bsnl krushi prepaid card with 109 rs. Till time i dont get the validity and i can't call anybody from my mobile.I ask the recharge dealer he told to contact customer care.I tried for customer care after dialing they not pick for approx. Half hour. I will try for 3-4 times and get eritate with the service. Please jelp...

We submitted our application to disconnect our telephone booth connection number[protected] on Nov 8th 2010. Reference number is A243416. However till date we have not received the security deposit(initial deposit money). As I am in UAE with my husband, I am unable to visit your office and check the same.

Appreciate if you could kindly do the needful to get the money.

Thanking you

Yours...

my land line no is[protected]. The company has offered me free game for 1 month in November / December 2010. I have deactivated the services before the close of month. But the service is still continue and charges Rs 200/- plus tax is being collected. The services to be deactivated immediate effect and charges collected to be refunded. Please confirm the action taken....

sir,
Please unsbscribe humshakal service to me immediately. I am unable to bear monthly billing.Each month they are deducting Rs.10 for unwanted service The message centre number +54000010 by which my money is deducting without my conscent. please stop unknown service immediately.Many time I have sent SMS to 54000 to unsubscribe the above said unknown service. No action has been taken against my request. Pl do it immediately.My mobile...

As i am a customer of bsnl landline telephone since 14 years my telephone number is[protected] is not working since 5 days and a had complained on 26/04/2011 and went to local JTO office since three days reminding my complaint. but local officer is not reacting about my complait.

is this the correct way the officials reaction in this competision telecom business.

hence i request you to solve my problem or suggest...

Mr suraj deshmukh from chattisgarh (durg) mobile no.[protected], and m using nokia 6233 for the use of gprs , from 15 days i am calling in bsnl customercare for gprs setting but daily customer care said that they will send gprs setting but i will not receive any messages because of this iwill not use internet in mobile and to use of internet i will go in the cvyber cafe daily for 5 hours in rate of 100 rs daily so please sdolve my problem...

Dear Sir/Madam,

I have filled the form for the BSNL braodband connection in last month March 2011.Executive told me that connection will be done within 15 days.But one have been taken any action about the status of connection after the collecting the connetion form.

Lead Id- UELUC[protected]

Hope you will do propper action on this issues....

Dear Sir,

I Jagrut.M.Jani. son of Mukundrai.S.Jani.Our telephone is registered on my father's name.My parents never applied for service of music on demand.When we saw that Rs. 149/monthly charged from last three months.We first went to BSNL office and asked about this, they informed that you call on tall free number.We called there and informed that stop this service immediatly, but they didn't do any thing.Again...

I was making payment of my land line phone No.[protected] through my net banking account which is in State bank of India, Bhamori Branch, Indore (earlier State bank of Indore, now merged in state bank of india ) after merging of the bank, I can not pay the bill by net banking, I think some branch code problem is to be updated at BSNL end. my CA No.22900520. The bill details for payment are sent to my net banking a/c but the payment is not...

Plz chq my bill payment which i was already payment, but two & three months the bill come to me through post office when i was see the payment of bill 3 months added. I have payed all bill i was bill received also. Where the bill payment money is gone. The BSNL customer care or bill side is not good work. kindly look into the matter. every month cut my broad band connection. why cut my internet connection whereas i was genuine person...

Respected Sir,
Since last 3 years I am processing my Bills in BSNL Office, Dahod. for providing Broadband Services as a Business Associate named as Aim Computers, Mr. Kenneth DCunha, Godhra Road, Dahod.
Bills are forwarded to Godhra BSNL office, Where Mr. Gohil (SDE Marketing) incharge of our department is taking care of it. Since last 3 years he is telling me the bills are in process. Very soon I will get my payments but till...

SIR,
Since last 8 months every month i recd a message "THANK YOU FOR CONTINUING MONTHLY LAUGHTER CLUB SUBSCRIPTION PACK.YOU HAVE BEEN RENEWED AND CHARGE Rs 20/". In the first month I could not understood why my balance reduced by Rs 20/,.Next month when I recd the above mentioned message & my balance was again reduced by Rs 20/ I approached the BSNL office but the reply was not satisfactory & they tried to...

Our Telephone instrument is dead and not working due to receiver holding button was broken. But internet is working. Phone number is[protected]....

REFUND OF DEPOSIT ON RECEIVED BY BSNL FOR TELPHONE[protected]...

Dear Sir,
After complain to customer service on 25/03/2011, I did not get my money back Rs50/- so far. This was deducted from a/c balance without my knowledge in two month i.e. 25/03/2011 and 24/03/2011 respectively. Firstly I saw one message from service reply when I put on my mobile on 25/03/2011. The message was "your last call cost is Rs.25/- for activation for WORD BSNL POWER. Your a/c balance is ... And got a sms from...

wave off my outstanding bill.
My phone no.[protected]
Shiv kumar
[protected].
914 sector 9 old vijay nagar, ghaziabad
email: singh.[protected]@gmail.com


my phone not disconnected in spite of my disconnection request. I have a proof also.
So take care this problem....

28th April, 2011


I have a BSNL postpaid cell one connection. From today morning my outgoing calls are barred, i don't know the reason, because I have already paid my mobile bill. My a/c no is[protected] and invoice no is[protected] which was paid before due date. Please restore my services. My state is Andhra Pradesh, and city Hyderabad, but connection was taken from Visakhapatnam

pavani...

TODAY I WAS RECHARGE OF BSNL MOB. NO. OF AMT. 30, BY PAYTM AND THE TRANSACTION IS SUCCESS BUT THE RECHARGE IS NOT MADE SUCCESSFULLY.

MY ORDER NO. IS :- 1483808

SO PLZ,
GIVE ME THE NEEDFUL HELP.

THANKING YOU............