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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 554

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V
v s tripathi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet & landline phone not working

Address:Thane, Maharashtra

From –
Landline Telephone N0 - [protected].
VINDHYACHAL SURESH TRIPATHI ,
C-9,Digvijay CHS, Near Kopar, Kalher
Thane-Bhiwandi Road, Bhiwandi,
Thane – 421302. Maharastra.
TO
The Manager,
Bhiwandi Telephone Exchange,
Kalyan Circle,
Bhiwandi .
SUB – Telephone And Internet Connection not workng.
Sir,
My telephone and internet connection is not...
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K
kumard870
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Regularizing 20% Discount on BB Combo Plan

Address:Surat, Gujarat

Ref.no: DK/KAPP/BSNL/Vyara/01 Date: 13.04.2011

(Through Registered A/D)
To,
Shri D.L.Laheri, AGM (PG)
Telephone Bhavan 2nd floor,
Ring Road Surat
Email: [protected]@bsnl.co.in
Ph. No:[protected]
Fax No:[protected]

Dear Sir,

Sub: Reg. Availing of 20% discount facility to Govt. Officers on Usage/rental...
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R
rakeshsinghjadon
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of the broadband modem

Address:Rajasthan

Sub: - Intimation regarding questionable conduct of Sh. Girish Sharma, J.T.O working as S.D.O BSNL, Vidhadhar Nagar, Jaipur.

Dear Sir,

It is respect fully submitted

1) That undersigned in a subscriber of BSNL having Land Line connection having no .2233417 with Broad Bank facility & I.P. TV facility , and in paying all the billed amount well in time since last ten year.

2) That...
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M
mabh0163
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Bill

Address:Barabanki, Uttar Pradesh

Dear Sir
I am existing customer of BSNL. I had a Broad band Annual Home plan 750+.In year[protected]. Which expired on 31.08.2010.I applied in "black & white" on 20.08.2010 ( i.e 11 days earlier than expiry) to continue my plan ahead for one year. It could not be continued upto Jan 2011.After many efforts of 05 months I am directed to deposite Rs7280.00 in the month March2011.as annual payment for the period ( 01.02.2011...
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D
dipakbhagat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband Not Working

Address:Wardha, Maharashtra

Dear sir,

from last 10 days our broadband not working, We conform from loacal telephone exchage for this issue, they had replied me that due to non payment of bill they cut telephone line & broadband service but sir without recieving any bill how we gone to process payment, they always not send bill to our company,we have proper address as well as our company profile is very big everybudy knows in hinganghat about this...
+1 photos
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R
RANISHBHARDWAJ
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FOR NEW CONNECTION

Address:Sirsa, Haryana

I APPLY FOR A NEW CONNECTION OF BSNL LAND LINE AS WELL AS BROADBAND CONNECTION.I APPLY THAT CONNECTION IS IN THE TELEPHONE EXCHANGE OF MANDI DABWALI,DISTT. SIRSA,HARYANA.THE OFFICER SAID WE DON'T HAVE EXTRA PORT IS IN THE POLE LOCATED NEAR OF MY HOME.THEY ALLOTED 20 CONNECTION FROM A SINGLE POLE THE OFFICER SAID 4 PORT IS NOT WORKING SO I AM ENABLE TO PROVIDE YOU A NEW CONNECTION.THERE ARE NO OF CUSTOMER THAT ARE INTERESTED TO TAKE NEW...
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D
deshdeepak ratna
from Chennai, Tamil Nadu
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deactivation of Radio and Grandma Tip

Address:Jalgaon, Maharashtra

my bsnl number [protected] , is activated with Mradio and grandma tip services which also i had not activated. And now when i call to customer care ,then asays that there is no such things activated , then why is my monthl;y balance is deducted after the reactivation msg of ecah service. and in each msg contain a number to deactivate the service , but when we call ,then we knows that the number is not exsist. please help .take action against...
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M
mimruha
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEACTIVATION OF CRBT SERVICE

Address:Vadodara, Gujarat

I WOULD LIKE TO DEACTIVATE CRBT SERVICE FROM MY MOBILE NO. [protected]. SO I HAVE SENT SMS AS UNSUB ALL TO 56700 & ALSO SEND ANOTHER SMS FOR CONFIRMATION BY TYPING UNSUB Y TO 56799 BUT I HAVE NOT RECEIVED ANY CONFIRMATION MESSAGE FROM COMPANY SIDE.......SO KINDLY CONFIRM THE DEACTIVATION OF CRBT SERVICE FROM MY MOBILE NO [protected]............VASAVADA, VADODARA, 22.04.2011...
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S
SARAT KUMAR MANDAL
from Kolkata, West Bengal
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Outlook Express is not functioning since long

Address:North 24 Parganas, West Bengal

I have a broad band connection to my land line Tel.No[protected] since May2009. For last few months the Out Look Express is lying defunct.I had lodged complaint with Barasat Telephone Exchange under Calcutta Telephones on 06.04.2011 and the problems could not be resolved till date. No mails could either be received or sent from my e-mail [protected]@gmail.com and thus I am facing problems....
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B
bayana.ravishankar
from Gajuwaka, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband disconnecting for every 5 minutes

Address:Visakhapatnam, Andhra Pradesh

customer name:b.ravi shankar
dr no:2-161/4, mig:622;
mithilapuri vudacolony;
madhurawada,vsp-41



i have called the bsnl customer care in our locality for more than 10 times for the same reason that my broadband...
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V
vipinsharma29
from Khawhai, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating by BSNL employee and officer

Address:Lucknow, Uttar Pradesh

Sir,

1. I purchased 3G SIM from BSNL Office at Bhootnath, Lucknow on 15th
dec’10 after paying Rs. 40/- to the customer care executive named Sh.
Vikas Sinha and his lady assistant (name I don’t know). They were also
selling 2G SIM for Rs. 4. I intentionally asked for 3G sim and filled
all the formalities required for that and did a FRC of Rs. 120, done by
DSE, Sh. S N pandey.
br...
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H
Hemal patel
from Mumbai, Maharashtra
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Balance cut

Address:Gujarat

sir,
I am Hemal patel. I have taken 3 BSNL prepad Group card. in this card we can talk each other free daily chares on 1rs on each card .But it didn't work.my mobile no is [protected]and another group card no is [protected] so I have called on this no so my 32Rs Balance was cut.And that plan is not working.I have complained so 6 to 7 times to customer care center. They said your card is group card and next time your
balance...
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M
muthu74_in
from Basti, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

landline dead for almost a week

Address:Coimbatore, Tamil Nadu

Dr.R.MUTHUKUMAR Phone:[protected]
M.B.B.S., D.N.B (Anes)., P.D.C.C(Cardiac Anes) Site No:29,I Street,
Regd. Medical Practitioner Thiruvalluvar Nagar,
Regd. No: 62033 Bharathiyar University Post,
...
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V
vellorerajagopal
from Mysore, Karnataka
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bill discount

Address:Bangalore, Karnataka

I am using BSNL broard band connection from feb month at bangalore. My phone consumer no is 53804508
Tel no is 25445309.Since i have opted for Electronic clearance system, i got discount --ECS discount for
Feb month.But no discount is made for the march month bill of 946.37 ( bill no [protected] )
Pl allow the ECS discount for this bill also.
my ECS registration no is288196 from Vijaynagar computer billing centre.br...
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N
nanjundeswarp
from Tirupati, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of music hungama on demand

Address:Chittoor, Andhra Pradesh

i have telephone number[protected] with brade band fesicility .since three months iam getting huge phone bill due to music hungama on demand with my consent now i want disconnect my bsnl connection on worst response from bsnl department i want to deactivate music hungama immediate please guide me or there is no chance to me except to disconnect my phone


...
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I
Indian12345
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL LANDLINE CONNECTION not working for last 30 days

Address:Tamil Nadu

I Booked complaint BSNL LAND LINE CONNECTION not working for last 30 days at SHOLINGANALLOR CHENNAI

Respected Sir,

This complaint is regarding bsnl land line connection, last 30 days not working my land line phone, i informed to the custmer care, but still now no one solve my problem,

i made call lot of times but now a days no one pick the call
BSNL LAND LINE CUSTOMER CARE NO: [protected]br...
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A
ASS8210EJ4E
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL WLL LOW SPEED OF INTERNET IN HOOGHLY

Address:Hooghly, West Bengal

Dear
Sir ,we have requested for u that my BSNL WLL internet speed is very slow .I cant do the work first .It is Difficult all of members in our district .
So ,i requested that kindly solve this problem as soon as possible

Thank you ,sir
...
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S
sagay
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number not active

Address:Pune, Maharashtra

I suddenly had my number [protected] going inactive on 15th April 2011, as my SIM was showing as not registered. I made a complaint by calling Cellone @[protected] and registered on 15th April 2011 around 11:45 am. I was given a docket number of 4934941. I also visited the BSNL office Aundh on 18th April 2011 and met the concerned division that deals with Cellone. I was told that they would look into this and get it rectified within couple...
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A
ANAND KISHORE
from Jaipur, Rajasthan
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MOST OF THE TIME NOT OPERABLE

Address:Uttar Pradesh

I have taken a internet broad band from BSNL. The same is not operative for most of the time. We have made several complaints to the concerned Department and met the senior officer in person but of little help.

It appears that they do not want do rectify the problem and subtily forcing their costomer to opt out to any other service provider ( Private ). The callousness of the employees is unbearable.

ANAND KISHOREbr...
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S
SHINOD OS
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL CUSTOMER SERVICE GOING BAD

Address:Ernakulam, Kerala

MY NAME IS REJI.KM, I am from Kaloor Ernakulam City Kerala our home Landline no is [protected] ( CONSUMER NO 4916120 )now its not working past 5 days.I have reported the complaint to BSNL office on April 14th still they do not solve my complaint. We have telephone complaint every month the same problem.All my relatives ask me y nobody pick the phone when they dial they hear ring they thought nobody there in home or not responding.The main...
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