Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Team,

I am getting the Error 691 whenever I am going to connect to my Broadband. My user name is asim_7357813 . Pls Reset my password and Revert me ASAP with new PASSWORD. This thing is happening for more than 3 days. PLs do the needful.
Contact number is [protected]
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Dear Team,

I am getting the Error 691 whenever I am going to connect to my Broadband. Pls Reset my password and Revert me ASAP with new PASSWORD. This thing is happening for more than 3 days. PLs do the needful.
Contact number is [protected]

I Niraj kumar Khemka take a land line connection as my land line no.[protected]. On this connection I take BROADBAND INTERNET connection. from last 20 day's I found an error name 691.For this I have complain my AREA MANAGER and all the officer as MR. SATYAN SHARMA, MR. UTPAL SHARMA, MR. GORAI ( AS D.I) MR. S.PATHAK, MR.K.K.SHARMA, MRS. S.KALITA, MISS SIMI.and many other senior as well as junior officer. yet 20day's are pass away but my BROADBAND INTERNET connection are not OK.PLEASE to do some strong action in this regard and rebate me in my monthly charges as
RS.750 ( as i have to take +750 home plan).from the day my internet are not working and always show me an error no.691.

agree with u.useless bsnl games on demand i too have unsubsubscribed.just gimmick.

my land line has been dead for the last three days or more and i want it to get repaired as early as possible. my landline number is [protected]

my land line has been dead for the last three days or more and i want it to get repaired as early as possible. my landline number is [protected]

my mobile number is [protected] i have logged complaint many times for not working gprs on my phone till the date of activation.

My mobile no.[protected]
gprs not working in bsnl(east)

My Bsnl Prepaid No is [protected] & the gprs is not working on my number till the date & i have this number from past 2 years.

I have Mobile phone of BSNL, Mobile No -[protected]. I have been activated GPRS Service on this no. on 16.05.09. But since 16th till now I am not able to access the service in roaming. Regarding this I had registered many complaints but there is no response yet . Its been more than a week now.Customer care executives are so rood, they are just making fool of me.I had already mailed this issue to Mr. Ram nath (AGM ambala) but i don't receivedany response.
I m requesting u to take strict actionst against the BSNL, Ambala and help me to issue me rebate in my monthly phone bill as per TRAI rules bcoz my GPRS not working more than 1 week and i am daily registering a complaint.Iam sending u all complaint no. with dates. Hope u will take appropriate action against CORRUPT BSNL OFFICERS and help me to issue refund or reabte in my monthly bill.

Date Complaint No.
17.05.09 Missed
17.05.09 Missed
19.05.09 E[protected]
20.05.09 E[protected]



Mobile No. [protected]
Telephone bill address : BCW Private Colony, Surajpur-133301, Distt-Panchkula ( Haryana )
[Complaint comments] Read comments [Complaint comments]

i am regular user of bsnl gprs but from few days back its not working properly.
firstly i was working with edge but these days have to work with simple gprs that gives speed around 4 kbps but edge gives 25 to 28 kbps
i complaint it at nearly bsnl office but there is no response from them
so i want please look into the matter.
i will be very thankfull to you
i am surinder n my mobile no. is [protected]

Don't believe bsnl or any of their service. Their basic phone service is even not good. Just dump them and go with some good alternative in your area. It has been almost 2 weeks and my basic phone has not been rectified yet by them. They will always complain about each other (their colleagues) when ever you approach them for some response over a complaint.

In my sense they are totally uneducated lazy government employees who know nothing about IT and telecommunication. As they just want their salary at the end of the month without any intention of performing their duties so they are scaring of recent humours of privatization of BSNL. Here in Ambala City they were condemning privatization of BSNL because they know if BSNL goes private then they will be forced to come office in time and perform their all duties.

It's better that you don't waste your time with BSNL and it's other totally failed schemes and go with some good non governmental alternative.

Best of luck!

Pardeep
Ambala City.

My GPRS is not working from morning, my GPRS is activated nd i am having the necessary GPRS settings in my Nokia 2600 classic, my monthly pack is also not over, but also it is not working.WHY? Give me the reason.... So please kindly solve my problem immediately....

NO SERVER ACCESS:
I have nokia 2600 classic, the problem which I m facing is mentioned above.I have recently activated the gprs setting, but if i write any adderess the mentioned error occurs(no server access).I have talked to the bsnl customer care services several times but I m not sorted.Kindly sort my problem immediately.

i have logged many complaints to customer care for not working my gprs till the date of activation. my bsnl prepaid number is [protected]. i have talked on this matter to customer care they always say for wait. they have no sulotion for it. i suffered to work with my bsnl gprs. please
thnks
regards
shankar
[protected]

jaisa coplain sandeep verma ne kiya hai use jaankar pata chalta hai ki bsnl ke log jaanbujh kar deri karte hai taki anya private company isaka labh le le ye ek gambhir maamla hai jis connection ko chalu karne ka dawa vibhag 48 ghante me karta hai usi ko ek mahine tak nahi chalu karna ek sajish hai, ham dur sanchar mantri se aagrah karte hain ki is baare me kaarwai kare.

chandra prakash
patna

dear sir,
my Bsnl cell number is [protected], sir i cannot received our 200 sms per month till last month, but my call rate on 5 numbers is still 10p/min, i call on customer care, but they said went to bsnl exchange for a information, its request that please solve my problem related my sms

Thanks & Regards
Mohit Sharma
[protected]

I'd like to inform you that I applied for a broadband connection in Agra around four months back with a 500 monthly plan. I was given complete service except the facility of checking data usage. My plan offered night unlimited (2 am to 8 am ) which I used fully.
To my disappointement my bill has exceeded Rs. 8000 which is impossible. They are charging my night usage which is eventually free of cost. My day usage has never exceeded that much that it may yield a bill of above 8000..
I request the concerned authorities to kindly check my bill once again and make deserving deductions.
It'll be highly appreciated if my request is fulfilled.
Else to the most I will have to surrender this connection and take help from consumer court.

Your sincerely,
Mayank Bhayana
+91 [protected]

MY ADSL LINK IS FAILURE EVERY 3 TO 5 MINUTS, I HAVE COMPLAINT AGAINST THE LINK SEVERAL TIME BUT NO ONE IS
SURE ABOUT IT THAT HOW TO REMOVE THE COMPLAINT .LINEMAN OR DEALING STAFF IS COMING BUT NO ONE KNOWS HOW TO DEAL WITH THE PROBLEMS ANDWHERE
ABOUT THEY GET THE RIGHT POINT TO REMOVE . I AM AFRAID OF & NOW I WANT TO SURRENDER THE CONNECTION ALONGWITH LANDLINE

www.data.bsnl.in is not opened in my browser

RESPECTED SIR,
I HAVE A BROADBAND CONNECTION PLAN 250 WITH FREE 1 GB AND NOW TODAY I HAVE GOT THE TELEPHONE BILL IN WHICH THE DOWNLOADING CHARGES 823 CAN U TELL ME WHYU HAVE CHARGED THE RS.823 THAT I HAVE DOWNLOADED UPTO 1 GB BECOZ I WILL STOP MY DOWNLOADING.

RESPECTED SIR,
I HAVE A BROADBAND CONNECTION PLAN 250 WITH FREE 1 GB AND NOW TODAY I HAVE GOT THE TELEPHONE BILL IN WHICH THE DOWNLOADING CHARGES 823 CAN U TELL ME WHYU HAVE CHARGED THE RS.823 THAT I HAVE DOWNLOADED UPTO 1 GB BECOZ I WILL STOP MY DOWNLOADING.

Else to the most I will have to surrender this connection and take help from consumer court.

BSNL Broadband — Complaint ignored by authority

08.09.2012

We have facing BSNL Broadband. We have regularly followup to Top-Bottom officer as well as do the complain through docket, but no response from their end.

Now you are requested to kindly do the needful.

Manas Chakraborty

Dear Sir/Mam,

I have dont apply for india games services but, they will charge for this service and now they are not deactivating it. its a fraud site they steling my money n bsnl supporting them. pls deactivate my account & return my money from india games .

Regards,
Sourabh Paryani

My internet connection went off on 23rd of march and since then i have been registering a complaint evry few days. They ignore even to talk to their customers properly(on the customer care call centre, 1500). One person even came and checked and told its a problem in the telephone exchange, and since then, been ignoring all the calls. I request the concerned authorities to look into the problem and do the needful.

EVDO - BSNL — Regarding receiving of bill

Dear Sir/Madam,

This is to inform you that I have BSNL EVDO WLL data card for internet services. Currently I am paying my monthly bills online, but unfortunately am not receiving hard copy of bill in time. Thus if I wish to pay bill manually it's not possible unless I receive it by time or alternatively I need to rush to one of the BSNL offices to find out whether bill has been generated or not. Also, whenever the bill is dispatched it's always late to pay the bill which causes to paying late bill and that make impact on my goodwill paying the bill on time. So, I request you to kindly look into this matter seriously and let me know about this matter.

Early reply would be appreciated.

Yours Faithfully,
VINIT DUBE
Mob. No. 2902915

I Santosh J Dhanke apply for BSNL lease line connection for Central Railway-JTBS Railway Ticket Booking Booth, But BSNL Lease line connection not start from last 4 months.I contact them several time by telephone & personal visit, but they not take interest to start BSNL Lease line connection, today I feel Helpless & this type third class treatment received from BSNL Kalyan Maharashtra Date of Application[protected].Please Help me to solve this problem.

hello sir...i am from Gujarat Vadodara. Our Lease Line internet speed is very low less than 21kbps its create very trouble in our business...our Landline number is [protected] Gorva BIDC - 390016, GUJARAT.
Please Help

Bank has debited my account as 55+55+55 on 18.7.2011. but BSNL has not credited my mobile [protected] vide SBI Ref No. IG58822499, IG58822805 and IG58849052.

ONLINE BSNL TOPUP AMOUNT DEBITED FROM BANK BUT NOT CREDITED ON MOBILE
I HAVE RECHARGED ONLINE BSNL TOPUP OF RS 550.00 FOR THE MOBILE NO [protected] WITH THE TRANSACTION ON 06MAY2012 AMOUNT WAS DEBITED FROM SBI RAMPURGARDEN BAREILLY BRANCH BUT NOT CREDITED ON MOBILE. PLEASE SEND ME BACK THE AMOUNT ON MY BANK ACC

PRABHAT KUMAR SAXENA

sir my broadband connection not working from 23 dec, i complaint it many more time but they cannot response me, your office working staff give me number of feild officer mr bunty (mob no[protected])
but he misbehave me ant want some money for check my conncetion
please help us
my telephone no[protected]
mobile no[protected]

BSNL Mobile — no. blocked

dear sir iam a costumer of bsnl mobile prepaid my no is [protected]
this no.is blocked on 20 aparil 2011
and i have comlained no D2O UP 775667
but not take any action this paroblem
so i doing request pls activate my no.
thanks

mahesh parmar

I received daily 5-10 service messages i call to service please stop. but not stopped please stop the service message.I have already done DND Services but not any respond from your company side.Daily Received SMS from BV-55888, BV-59595, BV-55666, BV-54000.I am daily call customer care but they reply will be done.
What are doing management ?????????? A big question to BSNL