Bharat Sanchar Nigam [BSNL] Complaints & Reviews

i have using caller tune from last 6 month. somehow from last 2 days suddenly change my caller tune whitout any intimetion. i have complaint to bsnl call center they have given the reply in our record the tune of "aaj mara mandiriyama mahale shrinathji". any body can tray to my mobile no [protected] this tune is not working....

My telephone number is[protected]. There has been almost a total breakdown of internet services for the past three months. a number of complaints verbally or telephonically has yeilded no results. Telephone number [protected] meant to receive complaints is never manned and the call are oftenly have to be abandoned after long wait without any response. I would request if a proper defect analysis and repairs are carried out in order to alleviate...

Error 691
Whenever trying to connect the Broadband it shows error 691 since last week.Whenever the same is informed to the authority, inspite of repeated complain followed with reminders the said problem has not yet been solved.
id: jp[protected]...

i have activated the service of game but unfortunately i have forgot the user id and passward and due to this i am unable to play due mozilla firefox linex computer system it does not accept the program hence i do not want to continue with the service. hence I want to deactivate this game service imadiately hence please cancel the service henceforth....

Thi is with reference to our BSNL telephone #[protected].

I have been billed with excessive amount i.e. almost Rs 40000 plus and we had requested the higher officials to provide us with the detailed bill for clarification but no one seems to be responding and all of them are very arrogant and adamant and they are not ready to help us whatsoever. Also as per Mr Gopalkrishna we also made payment of Rs 18000 as he told that...

This isHarini from Chennai. This is to inform you that I have already contacted BSNL Customer care to unsubscribe this GOD (Games on demand) plan. In fact we got a call from BSNL before 2 months regarding this that we could download games for Free so i registered(I clarified again andagain whether it wouldbe charged and they said it is a FREE TRIAL OFFER) but later in the month of February and March, we got charged Rs.200/- for this plan....

I APPLIED FOR BSNL BROADBAND CONNENTION ON THE BSNL ONLINE APPLICATION PORTAL ON 15TH APRIL WITH BSNL LEAD ID-WBCAL[protected]. AFTER WATING FOR 5 DAYS,GETTING NO RESPONSE, I AGAIN APPLIED ,BY HAND, TO THE BSNL EXCHANGE CHANDITALA VIDE REGISTRATION NUMBER CDA/BB/02359 ON 20.04.2011. BUT STILL NOW,ON 26.04.2011,I HAVE GOT NO RESPONSE....

sir,my name is nerendra joshi from jalgaon-maharashtra.my number is [protected] i am using bsnl card i have recharged my mobile by 3g data ussage for rs 400/-but when i try to use it the message comes saying that ur not allowed.i have try to use it in another mobile but the problem presist. i have called bsnl call center about 25 times they pick and keep the call and put it on hold or says tranfering to gprs departmet and put on hold, so...

I APPLIED FOR HOME BSNL LANDLINE CONNECTION FOR BROADBAND CONNECTION ON 31 MARCH.BUT MY LAND LINE CONNECTION NOT PROVIDE BY BSNLTILL DATE..I CONTACT G.M.AGM.SDO. MUZAFFARPUR CIRCLE MORE THAN 5O TIMES.BUT MY PROBLEME IS AS IT IS.FOR THIS PROBLEM I HAVE LOST RS.30 THOSANDS MINIMUM.I WANT TO KNOW BY SENIOR OFFICERS WHO IS RESPONSABLE FOR MY PROBLEM I AM GOING TO CONSUMER FORUM.

SANDEEP VERMA
MAJHAULIA GUMTI -5 ...

dear sir,
my bsnl cell no.is [protected], not any number send to messages. i complete customer care but not solved this problem. so please solved this problem as soon as possible.


Thanks & Regards
Nana B. Patil
[protected]...

Dear Concerned,

Caller tune is started on my bsnl landline phone ,without my permission,and also i have tried every number
provided by BSNL department ,197,1500,[protected],12555,to stop caller tune,but no response and no authority where this complaint can be submitted.

Pls help to stop Caller tune on my BSNL NUMBER.
And help in refunding the charges which i have paid to BSNL for caller tune as...

I took one broadband connection from BSNL . Our line is noisy and the internet speed is very slow.I have being complaining for 1 month ,but they did not rectified till now.

Phone no :[protected]
Name : Y.Babu...

I received a message of HUMSHAKAL SERVICE the message was not very clear however on clicking it started as REGISTERED and for the last few months it started charging a sum of Rs 10 per month as being registered. This service does not give the option to deactivate the service as many others do. Now since fedup I am resorting your help to please get this service deactivated. As well make WARN BSNL not to entertain such services as the same...

sir,

i'm having general anant plan.now i want to convert it to general excel plan.can u suggest me to convert my BSNL anant plan to BSNL excel plan...

EVDO ph no [protected] i have paid the bill regularly after receiving the bill . But before receiving the bill BSNL disconnect/ deactivate the data card. I did nt know why did they do such activities?

If anybody knows the answer pl inform me On purchase of that data card i have paid Rs 2500 and every month i am paying the Rs 750 as monthly usage.. before sending the bill they have deactivated the connection.
br...

Dear Sir,
I have bsnl broadband connection with 550 combo rural housing plan. I have paid approx. Rs. 650 (including modem charge Rs. 50) per month. But, this month bill came Rs 14000/ for using only last month. I went to office and ask them how it is possible. They checked online and told me that internet bill was showing you used and you have to pay. They did not listen any other things.

My internet plan is showing...

Respected sir,
i'm Devang ([protected], [protected]@gmail.com) have applied for MNP from my cellone-bsnl([protected]) to Tata Docomo on 20th April 2011 and i have tried 3 times before this.BSNL is Rejecting my Porting Request but not they can give me enough reason about the rejection.I have contacted more than 15 times to The customer care executives but they tell that they do not know much more about it& can not say that.There...

Dear sir....
I am Gangadhar-Hardware engineer in Kurlon limited. As we are facing lease line problem since 15days and i have complain to bsnl office as well as bsnl exchange office and there is no response from them till now....

our bsnl circuit no is 9312440

Please do the needful....

Regards
Gangadhar...

I HAVE RECHARGED ONLINE BSNL TOPUP OF RS 110.00 FOR THE MOBILE NO [protected] WITH THE TRANSACTION ID-TXT[protected] AND RECEIPT NO- [protected] TODAY(24/04/2011). AMOUNT WAS DEBITED FROM BANK BUT NOT CREDITED ON MOBILE. PLEASE SEND ME BACK THE AMOUNT ON MY BANK ACCOUNT.

SANTOSH KUMAR RAUL...

I am facing problem with bsnl prepaid mobile services since last month . i wanted to activate the services of 1 paisa per second plan for any network .but i am not using this service from bsnl . I also try to customer care of BSNl ( 1503 ) so many times for activated this facility on my mobile no which is [protected]. Customer care executive are not giving me any type of solutions regarding this issue ....