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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 553

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D
dubeyprabhakar9
from Kolkata, West Bengal
May 2, 2011
Resolved
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Resolved

Address: Lucknow, Uttar Pradesh

My BSNL mobile no. is [protected] and my 19 digit SIM no. is[protected].I have forgotten my PIN no and SIM is locked now.So, kindly provide me PUK no so that I can use my SIM.
Aug 13, 2020
Complaint marked as Resolved 
Dear sir,
Today at 1:20 pm my cellone pre-paid card has been blocked.The sim card no is[protected] and my mobile no is [protected].
Please send puk no. on my e-mail as early as possible.
Dear sir,
Today at 1:20 pm my cellone pre-paid card has been blocked.The sim card no is[protected] and my mobile no is [protected].
Please send puk no. on my e-mail as early as possible
my sim is lok
i want Puk nambar
sim card no is[protected]
my mobile no is [protected]
MY BSNL SIM OF NO [protected] IS BLOCKED PLEASE UNLOCK IT OR SEND IT"S PUK CODE ON MOB. NO [protected]
I want my PUK number.my Mobile number is [protected].my SIM number is[protected].
My SIM card has been blocked as a result of entering wrong PIN code. And my service provider hasn't given the PUK code yet. My Phone Number is [protected] and the SIM no. is[protected].
Dear sir BSNL
Hazaribag Dist(jharkhand)


Consumer No.894715
Bill No:[protected]
Telephone no [protected]
bill date
From 01-05-10 to 31-05-10
Due Date -28 jun 2010

sir please give me details bill this period because over 3 times bill havey

but chatra dist. bsnl employee no respons our meter
i already bill paid at this time

but no solucation
agaisent my bill


please veryfiy the details & give the solution


yours
kinni devi
chatra
jharkhand
mob:-[protected]
MY MOBILE NO [protected] SIM BLOCKED REQUIRES PUK NO. KINDLY SMS ME ON [protected] OR [protected] OR MAIL ME ON [protected]@GMAIIL.COM
Sir I Have Blocked My BSNL GSM Sim By Last 5-10 days. Please Give Me PUK code
of My Sim. My Sim No Is :[protected] & Mobile No is [protected]. Please Send Me PUK code of My Sim On E-Mail : shatrughan.[protected]@gmail.com . As Soon As Possible



Thankyou.
no acation
please veryfiy the details & give the solution
My BSNL Mobile NO. [protected] is blocked. pls take necessary action to activate the sim immediately.

Thanks

Ramesh
DEAR SIR,
THIS IS INFORM TO YOU THAT MY MOBILE NO [protected] SIM IS BLOCKED SO KINDLY TREAT AS PER EARLY POSSIBLE

WITH THANKS
H BHUSHAN
LUCKNOW
I need to get my BSNL sims puk code as soon as possible. MY mobile no [protected]. MY sim no[protected].My sin has blocked from 1oth may 2013. I shall be grateful to you if you unblock my sim as quickly as posible.
Sir I Have Blocked My BSNL GSM Sim By today Please Give Me PUK code of My Sim.
My Sim No Is :[protected]
& Mobile No is [protected].
Please Send Me PUK code of My Sim On E-Mail : [protected]@gmail.com .

As Soon As Possible
My SIM no is[protected] & my mobile no is [protected].my SIM's PIN 2 is blocked & its asking for a 8 digit PUK2 number. SIM'S incoming is on but I'm not able to make outgoing calls it says 'fixed dial number only'. So please help me to get PUK2 number.I tried to send my SIM no to 53733 but they provided PUK code but it didn't unlock it & my SIM needs PUK2 number please as soon as POSSIBLE provide me with PUK2 number or tell me how i could get it?? and also for last 6 days I'm trying to connect to BSNL customer care but I'm not able to connect to them as it's too busy.My email id is [protected]@gmail.com you can send your reply at this email id .
sir
i m from kerala.i havnt used my kerala bsnl sim for past 4 yrs since i was staying in hostel in tamil nadu and i have entered the wrng pass word and my sim got blocked.can i be able to retrieve my number back.whn i insert the sim it asks for puk code and also shows for SOS code?i used the LG hand set.plz mail my puk code and further details at chickoo.[protected]@gmail.com
my sim no is[protected]
looking for a reply as early as possible.
Hello Sir, My sim is blocked and it's asking about PUK code. So please provide me my PUK code. My SIM No. is[protected]N and my Ph. No. is [protected]. Pl. mail me my PUK code to [protected]@bhelhyd.co.in.
my sim is blocked it asked puck no i typed imaginary it has become inactive my number-[protected]
MY SELF MOHINI SHARMA MY MOBILE NO. IS [protected] COMPLAINT IS THAT MY SIM HAS BEEN BLOCKED
my sim card blocked when i attempt open it itshows that about puk code so pls send me the same my sim no. is[protected]N to my mobile [protected]
My BSNL mobile no. is[protected]and my 19 digit SIM no. is[protected].I have forgotten my PIN no and SIM is locked now.So, kindly provide me PUK no so that I can use my SIM.

Regards
Akhileshwar Pandey
DEAR SIR,
THIS IS INFORM TO YOU THAT MY MOBILE NO [protected] SIM IS permanently BLOCKED SO KINDLY TREAT AS PER EARLY POSSIBLE unblock sim
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    A
    Anupam Chatterjee
    from Gurgaon, Haryana
    May 2, 2011
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    Address: Dhanbad, Jharkhand

    I recharged my BSNL prepaid mobile from my pc for Rs 55/- through internet(net banking) on 20.04.2011 from the site http://portal.bsnl.in.The transaction was successful but unfortunately I didn’t receive any recharge on my mobile.
    My mobile no [protected].
    The transaction id isTXT[protected],Receipt no.- [protected]
    I complained many times in bsnl customer care but it is of no use….I didn’t get any solution and they just consoled me by saying that the complaint is under process.Finally I talked with the in charge of the customer care on 25.04.2011.([protected]) But still there is no solution to my problem.
    Can any body suggest any solutions?
    What can be done if we face such poor customer care service???
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      H
      harikumar_50
      from Thiruvananthapuram, Kerala
      May 1, 2011
      Resolved
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      Resolved

      Address: Thiruvananthapuram, Kerala

      I transferred my bsnl connection to attingal from Shangumukham exchange this February. I had already paid the braodband connection charges at Pattom, Trivandrum for my telephone number- [protected].

      When I transferred the phone to Attingal number changed as [protected]. Along with it my broadband wireless connection was also transferred.

      In April I received a bill stating that have to pay an amount of 1862 /- by 09/05/2011 which is mentioned as One time charges for my broadband connection. I had already paid this while taking the connection previously at Pattom.

      Please see further details on the bill below:
      Customer ID: [protected]
      Account Number: [protected]
      Bill Number and Date:[protected]/04/2011


      Please could you clarify on why I have been sent to pay these chargers again. Also please let me know a reply on this by tomorrow as the due date for the bill payment is mentioned as 09/05 and I am not getting any reply through telephone inquiries at number [protected]

      Please call me @ [protected].

      Thanks and Regards,
      Harikumar P.S.
      Aug 13, 2020
      Complaint marked as Resolved 
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        G
        GKB Banjara Hills
        from Hyderabad, Telangana
        May 1, 2011
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        Address: Hyderabad, Andhra Pradesh

        land line no 23316323 dead from 10 day no reponce
        The due payment has been made on 31.10.08 in cash, but the telephone line is not yet restored. Kindly immediately restore the connection because of patient at home.
        the telephone line is dead for past 3 months, with which i cant able to use broadband connection too.
        i made complaints several times to Mrs.Jayalakshmi working in bsnl office situated at ambattur telephone exchange.
        i got no proper response.
        evenafter paying the bills we cant able to use the facilities.
        if the remedy is not taken in due time before this weekend, u may face serious consequences.
        My phone #[protected] has been dead since last week and i have complaint over phone # 374 but till the time its in same position. Please do the needful.

        Regards,
        Jagdamba prasad
        Our BSNL landline 27971789 is dead for the last 3 days.
        my phone no 2324668 have not dial tone since[protected] .please check it soon
        sir my sim was blocked... sim no is[protected]
        my phone no.[protected] was not working since noon todayi.e[protected].please take action as early as possible.
        landline 25456279 is dead since 09/02/2010. I have already lodged complaint at BSNL exchange, Pune, but still no action is taken.
        Sir,
        my landline phone no.[protected]Kerala state, calicut dist, Valayam area, near Nadapuram ) has been dead. this is a complaint for bsnl to please help repair it as fast as possible or please tell me a forum where i can lodge a complaint properly.
        Regards,
        My telephone landline[protected] (Valayam, calicut dist, Kerala) is completely dead.So i requesting u to please do the needs as soon as possible.


        Thank you.
        my telephoe no[protected] is dead.
        dead phone
        From yesterday night the landline is completly dead. We have already registered complaint regarding this. And there is always cross connection in our landline. This has been communicated as complaint to BSNL but there is no response. We had taken new connection only in Feb 10. And almost 20 times we would have complained. But no action has been taken. We are not receiving the hard copy of the bill of both Landline and Broadband. We are facing very big problem. Kindly rectify and solve the issue
        Dear Sir,

        We have land line brod band connection with bsnl kanpur no 2503104 .From 25th April 2010, this phone is dead.We could not use neither our land line facilities nor broad band connection. we also done many complaint but not received any response so you are requested to make on this phone.
        DEAR SIR,

        MY NAME IS MR. JUSTIN ALEX PEREIRA. MY LANDLINE NO.[protected] HAS BEEN DEAD BEFORE THREE MONTHS. I HAD GIVEN COMPLAINT ABOUT THIS 2 TO 3 TIMES.

        PLEASE, MAKE ARRANGEMENT OF PERSON WHO CAN REPAIR IT.

        CONTACT : +91 [protected]
        my phn no.2427485 is dead from 2-3 days.
        BSNL Landline not working [protected]
        Sir, Our land phone[protected] is not working from past 2 MONTHS, we have informed to our nearest bsnl exchange at the time itself and given complained to 198 also. but still no one is come for...kINDLY HELP ME PLEASE
        My Tel no.[protected] dead last 2 months but not any taken action
        GOUTAM ACHARYYA
        Respected sir /mam

        My self Sonu gupta s/o Sh. Satyanarayan gupta address Vpo Kotkasim Alwar Raj Pin no. 301702

        sir mere ghar per bsnl ka landline phone laga hua h , jo ki aaye din dead pada rahta h or uski shikayat mane kai bar departments me ki h lekin wo hamri bat ko un suni kar dete h , sir pls meri is choti si samsya ko nimtane ki kripa kre . No. 01460 235664

        thanks & regards
        dear sir we complaint our telephone exange but no respons what we can do
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          J
          jayepatmani111
          from Mumbai, Maharashtra
          May 1, 2011
          Resolved
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          Resolved

          Address: Pune, Maharashtra

          Respected Sir,
          I am Jayesh Atmani, a BSNL broadband customer from Pimpri, Pune.. I am using the bsnl 750 Combo Broadband Plan. The Latency for streaming and gaming is too high. Gaming and Streaming has become impossible on BSNL. Please act on this and improve latency as soon as possible.It is unfair to have high latency for 750 BB Plan . The speed should be greater as promised by BSNL, but it is far less. Low latency is requuired for better streaming and gaming. I have attached the proofs of latency that BSNL really gives.Please consider this complaint and i hope the issue will be soon solved.

          Attachments: Latency proof.

          BSNL CENTER DETAILS,

          BSNL TELEPHONE EXCHANGE,
          NEAR TAPOVAN MANDIR, Pimprigaon.
          PIMPRI-PUNE 17
          Phone Number - [protected].
          Yours Respectively,
          Jayesh. Atmani.
          Aug 13, 2020
          Complaint marked as Resolved 
          Please See in the proof. It shows BSNL gives D grade Service. Its too sad.. Please act on this.
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            M
            mhjn_puneet
            from Jalandhar, Punjab
            Apr 30, 2011
            Resolved
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            Resolved

            Address: Gurdaspur, Punjab

            Sir,
            Iam bearing phone no [protected].I unknowingly activated
            a value added service named Humshakal.I have been charged
            Rs 10 per week.So I want to deactivate this service .Please do something to deactivate this service
            Aug 13, 2020
            Complaint marked as Resolved 

            BSNL — Deactivation of HUMSHAKAL

            I want to deactivate HUMSHAKAL Value added service from my mobile no. [protected]. I sent SMS to service provider on 22.08.2010 but they take no Action and deduct the money and renewed the service pack. Again I complaint twice. Complaint nos are 6003104 on 07.09.2010 and 6087124 on 22.09.2010. Till now no action taken
            want to deactivate HUMSHAKAL Value added service from my mobile no. [protected]. I sent SMS to service provider 5-6 times but msg didnot send on tahat particular no. I have compalint to custmer care atlest 20 times but no action has been taken. And Every after 15 days deduct the money and renewed the service pack. I have 2 recently complain no 6342804 and 6340711. Till now no action taken.My distric is Etawah (UP) Plz solve the problem

            BSNL — deactivation of humshakal service

            sir, i need to deactivate humshakal from my mobile([protected]).i am giving rs.10/week.i don't want this service.please do necessary step to deactivate this service from my mobile.

            mobile service — deactivation

            THE ISLAMIC DEVOTIONAL PACK HAS BEEN ACTIVATED BY MISTAKE IN MY BSNL NUMBER FROM BT-ONMOBL..NOW I WANT TO DEACTIVATE IT AS SOON AS POSSIBLE.MY MOBILE NUMBER IS [protected].PLEASE DO THE NEEDFUL
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              A
              atul kurhe
              from Mumbai, Maharashtra
              Apr 30, 2011
              Resolved
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              Resolved

              Address: Pune, Maharashtra

              On 29 april i recharge my bsnl krushi prepaid card with 109 rs. Till time i dont get the validity and i can't call anybody from my mobile.I ask the recharge dealer he told to contact customer care.I tried for customer care after dialing they not pick for approx. Half hour. I will try for 3-4 times and get eritate with the service. Please jelp
              Aug 13, 2020
              Complaint marked as Resolved 
              I ask the recharge dealer he told to contact customer care. I tried for customer care after dialing they not pick for approx. Half hour. I will try for 3 - 4 times and get eritate with the service. Please help me..
              he is correct. bsnl not giving service good,
              On 22 july l i recharge my bsnl krushi prepaid card with 110 rs.
              But i don't get the previes facilities. It will cut the amount rs. 0. 60 per call in cug. & for other rs. 3. 60 per 4 calls. Pl. Tell me the teriff plan of my mb. [protected], [protected]
              Please help
              BSNL customer service is one of the hopeless customer service in mobile network...
              custmar care number

              krushi card — no access in my mob. net....

              sir
              my mobil no acces in internet.......

              my mob. no,[protected] plan- krushi card......

              my email id [protected]@gmail.com
              complaint dated 25 sep. 2011 is I[protected]



              please me soon
              Dear sir,

              i mam ismail g shaikh from aurangabad maharastra this mail is regarding i have krushi prepaid sim card no. of [protected].as plan i get every month 1GB to internet using it is ok .that 1GB i use with my data card, i have purchase your BSNL 3G data card, and name of data card TERA 3G but i have problem for the speed of inter net use, becuase i get speed very fast but only till use 1GB which you are providing with krushi plan and thing is when i recharge with Rs.98 plan of internet i dont get speed than tell me what should i do which plan should active for permenent to use your internet service becuase tera data card is not working with 98 plan

              plese give me solution what is problem in tera data card (modem) or krushi sim card plan
              I am using this cug prepaid from last 6 month my no is [protected]/31 on 4 february recharge my bsnl krushi prepaid card with 108 rs. Till time can't call anybody from my mobile. I ask the recharge dealer he told to contact customer care. I tried for customer care after dialing they not pick for approx. Half hour. I will try for 3 - 4 times and get eritate with the service. Please help
              i have also make recharge of rs 110 through debit card but after complaining to bsnl they refunded the same amout at my debit card

              regards

              viinay jadhav
              i have also make recharge of rs 128 through debit card but after complaining to bsnl they refunded the same amout at my debit card

              regard

              shiva sonune
              Sir, i have done recharge (CUG)for Krushiplan of Rs108/- through SBI Net banking using BSNL PORTAL on 29/10/2014 at 9:52am Transaction ID-TXE[protected] and Receipt No-[protected], My Mobile No is [protected]. This transaction is successful but no response from BSNL please activate the service immediately and oblige...Dr U S Panpatte.
              I have krushi card . By recharging it at 109rs .I get full talk time and 1 gb 3G Internet
              बीएसएनएल ची सेवा व्यवस्थीत मिळत नाही त्यामुळे मी असमाधानी आहे. चालु असलेला फोन मध्येच कट होणे, नेटचा स्पीड कमी, रेंज व्यवस्थीत मिळत नाही. सर्वात मुख्य गोष्ट म्हणजे माझा रु.109/- चा कृषी प्लॅन होता तो प्लॅन आता शासनाने रु.141/- चा केला व या प्लॅनमध्ये ग्राहकाचे फार नुकसान आहे. दर महिन्याला 600 mb नेट, 350 मीनीट other कॉल कमी केले. तसेच 32 रु.चे रिचार्ज जास्त करावे लागणार आहे. रु.109/- च्या प्लॅनचे एक वर्षासाठी मी दिनांक 31.10.2015 रोजी रु.1199/- चे रिचार्ज केले त्याचा ट्रांन्सक्शन आयडी नं.-[protected] असा आहे. परंतु हे रिचार्ज झालेच नसल्याचे कस्टमर केअर वाले सांगतात. व दिनांक 31.10.2015 रोजी भरलेली रक्कम दिनांक 03.11.2015 ला परत येते. म्हणजे जाणुनबुजुन बीएसएनएल कंपनी आपले ग्राहक कमी करुन इतर कंपनीचे ग्राहक वाढवण्यास मदत करत असल्याचे यावरुन दिसते.
              जर मी उपरोक्त ट्रांन्सक्शन आयडी नं.-[protected] चा विश्वास ठेवला नसता व पुन्हा त्याच ठिकाणी किंवा वेगळया ठिकाणी रु.1199/- चे रिचार्ज केले असते आणि हे दोन्ही रिचार्ज (ट्रांन्सक्शन आयडी नं.-[protected] व पुन्हा केलेला) झाले असते तर रु.1199/- चे माझेच नुकसान झाले असते. या चुकीच्या सेवेमुळे माझा 109 चा प्लॅन गेला.
              Don't close 109 MKS Plan
              This is not fare, that BSNL Company increases price of BSNL MKS plan to 141 from 109 but providing less than benefits.
              you can launch new plans for New BSNL Customers but Don't close 109 MKS Plan for old BSNL Customers.
              Plan compare Old & New
              Call Details
              BSNL To Other : Old - 400 Min, New - 50 Min
              BSNL to BSNL(in MKS Plan) : Free
              BSNL to BSNL (Other BSNL) : Old - 100 Min, New - 400 Min

              SMS Details
              BSNL To Other : Old - 400 sms, New - 100 Min
              BSNL to BSNL : Old - 100 sms, New - 400 Min

              DATA Pack : Old - 1 GB, New - 400 MB


              Everyone SMS "PORT space mobile number" and send to 1900
              Let Bsnl realize that they are being rude by doing this..
              And people will stop using Bsnl with this plan
              I also recharge with 1199 Rs on 31 Oct transaction successful but bsnl side busy so my recharge is in queue. After 3 days my recharge value refunded. But because of bsnl site down I loose my recharge plan . so I think bsnl should give me benefit of that yearly plan as I done it on 31oct.
              Bsnl should extend the days for recharge as bsnl don't given proper instruction about that recharge. All bsnl cug customers became nervous as bsnl convert that plan . bsnl should increase recharge value but keep the same plan. So I kindly request to keep that plan with increased recharge value.
              Hi Friends,
              BSNL Kisan CUG plan of Rs. 109/ is now CHANGED to MKSNEW for Rs. 141/ having validity of 30 days. And plan is also changed.
              This new BSNL crush plan recharge not comfortable for every plan holder. This costumer are farmer, not a businessman . So change this plan and given the facility old type plan .
              I am using this MKS prepaid from last 5 years my no is [protected]/200 on 8 February 2016 recharge my bsnl krushi prepaid card with 141 rs (Transaction ID - BSW[protected].This was not successful again i have done recharge of Rs141 on 10 feb. 2016 (Transaction ID - BSW[protected] this was also not successful, I had lost my money two times there is no reply from your customer care, I ask the recharge dealer he told to contact customer care. I tried for customer care after dialing they not pick for approx. Half hour. I will try for 3 - 4 times and get eritate with the service. Please help
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                B
                BeenaJovar
                from Bengaluru, Karnataka
                Apr 30, 2011
                Resolved
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                Resolved

                Address: Thiruvananthapuram, Kerala

                We submitted our application to disconnect our telephone booth connection number[protected] on Nov 8th 2010. Reference number is A243416. However till date we have not received the security deposit(initial deposit money). As I am in UAE with my husband, I am unable to visit your office and check the same.

                Appreciate if you could kindly do the needful to get the money.

                Thanking you

                Yours faithfully


                Beena Jovar
                Res:[protected]

                Above mail was sent on Apr 27 to [protected]@bsnl.co.in. However I have not received any reply for the same
                Aug 13, 2020
                Complaint marked as Resolved 
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                  Z
                  ziya jarullah
                  from Surat, Gujarat
                  Apr 30, 2011
                  Resolved
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                  Resolved

                  Address: Surat, Gujarat

                  my land line no is[protected]. The company has offered me free game for 1 month in November / December 2010. I have deactivated the services before the close of month. But the service is still continue and charges Rs 200/- plus tax is being collected. The services to be deactivated immediate effect and charges collected to be refunded. Please confirm the action taken.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  my landline no is 01639 .. 270866..sukhdeep singh please deactivate games on demnad plan for my number.. immediate . the company say this is free for all data but when i subscribe company says to me this is monthly rent 200 . i shocked.. pls now de activate
                  my land line no is[protected] . The company has offered me free game for 1 month in November / December 2010. I have deactivated the services before the close of month. But the service is still continue and charges Rs 200/- plus tax is being collected. The services to be deactivated immediate effect and charges collected to be refunded. Please confirm the action taken
                  my land line no is[protected]. The company has offered me free game for 1 month in November / December 2010. .please deactivate immediately as soon as possible thank you
                  My landline no is [protected] Narasimharao please deactivate games on demnad plan for my number.. immediate . the company say this is free for all data but when i subscribe company says to me this is monthly rent 200 . i shocked.. pls now de activate
                  pl-deactivate bsnlindia games land line no[protected]
                  indiagames service unsubscrib in my no.[protected]. complant is your representative not give proper information about this service. please unsubscrib.
                  my land line no is[protected]. The company has offered me free game for 1 month in November / December 2010. Now i would like to discontinue the same with immediate effect. Please confirm the action taken.
                  plz plz deactivate the schme of game on ma nbre.. i shal vry thnkful to u.. ma no. is[protected]
                  my tel.no.is[protected].company offered me the scheme but it was not at all
                  activated. it was offerd on april2011 and it was charged in last may and june
                  telephone bill. please take necessary steps to refund the charges and discontinue
                  the same with immediate effect.




                  iva das(sen)
                  please deactivate games. my phone no.is [protected].company offered me the games are free but after activation they charged 200+tax. they made thier customers fool.pls take proper action.
                  deactivate india game plan. my no.[protected].
                  sir my number is[protected] we didnt get any call to activite games but game is activated and we are getting bill of 400 rs/- please deactivate the game and after deactivate pls call to the above number
                  my phone number is[protected]. please deactivate my games plan offered few months ago.
                  i would like to deactivate the GOD service from my land line number[protected]
                  My phone no.is[protected], I wish to deactivate Games on Demand facility which is charging Rs.200/- +tax.p.m
                  Already contacted BSNL Service station But Reply was not satisfactory.Hence above request.
                  Thanks and regards.
                  PL deactivate my subscription.
                  my landline is [protected]G Pradyumna Kumar at Visakhapatnam please dactivate games on demand
                  plan for my number immediately.
                  pl- deactivate bsnl indiagames land line no.[protected].
                  My landline no is [protected] adabala veeraswamiraja at kakinada please deactivate games on demnad plan for my number.. immediate . the bill more my maintence, the company say this is free for all data but when i subscribe company says to me this is monthly rent 200 . i shocked.. pls now de activate,
                  Jul 26, 2011 by 2769967
                  my land line no is[protected]. The company has offered me free game for 1 month in November / December 2010. .please deactivate immediately as soon as possible thank you
                  my land line no is[protected]. The company has offered me free game for 1 month . I have deactivated the services before the close of month. But the service is still continue and charges Rs 200/- plus tax is being collected. The services to be deactivated immediate effect and charges collected to be refunded. Please confirm the action taken.
                  my land line no is 26536072 for the past one year the ring tone downloading charges and ringback tone access charges rs. 30/- and 12/- added in my bills, there is no ring backtone in our landline. then why you are charging my land line.
                  so please deactivate the ringtone downloading charge and ring back tone charges.request you to refund all debited amount.
                  thanks for deactivation
                  pl- deactivate bsnl indiagames land line no. [protected]
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                    M
                    markandeyulu
                    from Palakollu, Andhra Pradesh
                    Apr 29, 2011
                    Resolved
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                    Resolved

                    Address: West Godavari, Andhra Pradesh

                    sir,
                    Please unsbscribe humshakal service to me immediately. I am unable to bear monthly billing.Each month they are deducting Rs.10 for unwanted service The message centre number +54000010 by which my money is deducting without my conscent. please stop unknown service immediately.Many time I have sent SMS to 54000 to unsubscribe the above said unknown service. No action has been taken against my request. Pl do it immediately.My mobile No [protected]

                    Markandeyulu
                    Eluru
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      Y
                      ysh.2200
                      from Gajuwaka, Andhra Pradesh
                      Apr 29, 2011
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh

                      As i am a customer of bsnl landline telephone since 14 years my telephone number is[protected] is not working since 5 days and a had complained on 26/04/2011 and went to local JTO office since three days reminding my complaint. but local officer is not reacting about my complait.

                      is this the correct way the officials reaction in this competision telecom business.

                      hence i request you to solve my problem or suggest whether me to quit my connection
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      phone no. 2281560
                      address:
                      D.K.Gopalani
                      266 bani park
                      jaipur



                      telephone is not not working since long
                      Dear Sir,

                      this complaint is from Cancer Aid Society, the phone number 2259157 is not working from last 15 days. we have given a complaint at telephone exchange Chowk. But still it is dead. So kindly look in to the matter.

                      Thanking you
                      Safina Qidwai
                      Office Incharge
                      Head Office
                      Cancer Aid Society
                      2A 1st Floor Regency Awadh Building, Chowk Lucknow
                      hello sir my land line tele phone no[protected]
                      is not working please make it clear
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                        S
                        suraj deshmukh
                        from Indore, Madhya Pradesh
                        Apr 29, 2011
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                        Address: Durg, Chhattisgarh

                        Mr suraj deshmukh from chattisgarh (durg) mobile no.[protected], and m using nokia 6233 for the use of gprs , from 15 days i am calling in bsnl customercare for gprs setting but daily customer care said that they will send gprs setting but i will not receive any messages because of this iwill not use internet in mobile and to use of internet i will go in the cvyber cafe daily for 5 hours in rate of 100 rs daily so please sdolve my problem
                        can i know how we download from bsnl. & can i got sms
                        [protected]@gmail.com
                        Same Here...they dont send setting for my htc explorer as well
                        please send gprs setting
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                          E
                          esraf43
                          from Noida, Uttar Pradesh
                          Apr 29, 2011
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                          Address: Lucknow, Uttar Pradesh

                          Dear Sir/Madam,

                          I have filled the form for the BSNL braodband connection in last month March 2011.Executive told me that connection will be done within 15 days.But one have been taken any action about the status of connection after the collecting the connetion form.

                          Lead Id- UELUC[protected]

                          Hope you will do propper action on this issues.
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                            J
                            jagrut.jani.
                            from Rajkot, Gujarat
                            Apr 29, 2011
                            Resolved
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                            Resolved

                            Address: Bhavnagar, Gujarat

                            Dear Sir,

                            I Jagrut.M.Jani. son of Mukundrai.S.Jani.Our telephone is registered on my father's name.My parents never applied for service of music on demand.When we saw that Rs. 149/monthly charged from last three months.We first went to BSNL office and asked about this, they informed that you call on tall free number.We called there and informed that stop this service immediatly, but they didn't do any thing.Again I called asked that how can you charged for this service, at that time he told me that you accepted this on your mail ID, but reality is that I never accepted this service on my mail ID.Still they are charging for this service.So,Please Stop this service immediatly.De-Active Music on Demand Service and revert all this charges.

                            Our telephone No.[protected]
                            My mail ID : [protected]@yahoo.com
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              S
                              sengupta_ashok17
                              from Pune, Maharashtra
                              Apr 29, 2011
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                              Address: Indore, Madhya Pradesh

                              I was making payment of my land line phone No.[protected] through my net banking account which is in State bank of India, Bhamori Branch, Indore (earlier State bank of Indore, now merged in state bank of india ) after merging of the bank, I can not pay the bill by net banking, I think some branch code problem is to be updated at BSNL end. my CA No.22900520. The bill details for payment are sent to my net banking a/c but the payment is not accepted, stating try later. I have given payment in auto option.Kindly do the need full and inform me at an early date.

                              with regards,

                              AK Sengupta
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                                S
                                samir bhattacharjee
                                from Guwahati, Assam
                                Apr 28, 2011
                                Resolved
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                                Resolved

                                Address: Tinsukia, Assam

                                Plz chq my bill payment which i was already payment, but two & three months the bill come to me through post office when i was see the payment of bill 3 months added. I have payed all bill i was bill received also. Where the bill payment money is gone. The BSNL customer care or bill side is not good work. kindly look into the matter. every month cut my broad band connection. why cut my internet connection whereas i was genuine person i payment my bill.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Dear Customer care ,
                                Sir, I all ready paid my bill. why last two months network connection cut. I all ready complain in near customer care service Margherita. They told me It is problem at Kolkata. not there. I m regular payment paid bill with already submit xerox copy. why customer care cut my network connectiom. My connection no is.[protected]. kindly look into the matter otyherwise I am going to complain Consumer center In India.
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                                  A
                                  aimcomputers
                                  from Vadodara, Gujarat
                                  Apr 28, 2011
                                  Resolved
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                                  Resolved

                                  Address: Dahod, Gujarat

                                  Respected Sir,
                                  Since last 3 years I am processing my Bills in BSNL Office, Dahod. for providing Broadband Services as a Business Associate named as Aim Computers, Mr. Kenneth DCunha, Godhra Road, Dahod.
                                  Bills are forwarded to Godhra BSNL office, Where Mr. Gohil (SDE Marketing) incharge of our department is taking care of it. Since last 3 years he is telling me the bills are in process. Very soon I will get my payments but till date nothing is been done.
                                  Kindly do the needful in this case so that I may get my Bill Passed.
                                  Thanking you,


                                  Yours Truely,
                                  Kenneth DCunha
                                  Aim Computers
                                  [protected] / [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    R
                                    RAJENDRA KUMAR VYAS
                                    from Sikar, Rajasthan
                                    Apr 28, 2011
                                    Resolved
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                                    Resolved

                                    Address: Jodhpur, Rajasthan

                                    SIR,
                                    Since last 8 months every month i recd a message "THANK YOU FOR CONTINUING MONTHLY LAUGHTER CLUB SUBSCRIPTION PACK.YOU HAVE BEEN RENEWED AND CHARGE Rs 20/". In the first month I could not understood why my balance reduced by Rs 20/,.Next month when I recd the above mentioned message & my balance was again reduced by Rs 20/ I approached the BSNL office but the reply was not satisfactory & they tried to convince me that I have accepted the same but i have never accepted this proposal.However i request them to give me the address of the LAUGHTER CLUB" so that i may ask them about this cheating & get my 8 months charges Rs 160/. But I was shocked by their reply that they are unable to disclose .
                                    Sir,
                                    Is it possible that the Service Provider"s customers are being looted & bsnl is helpless. I am the consumer of BSNL & I have legaly right to know where my recharged amt in mobile is going other than BSNL account.

                                    My humble request to BSNL is to refund the cheated amt Rs 160/ within 7 days otherwise I will have no option but to take legal action .

                                    KAVITA VYAS W/O SH R.K.VYAS "PALJI'
                                    BHEEMJI KA MOHALLA,NEAR TAPI BAWARI,
                                    BHEEMJI KI HATHAI
                                    JODHPUR [ RAJASTHAN ]
                                    PIN 342001
                                    MOBILE NO[protected]
                                    EMAIL ADDRESS - [protected]@yahoo.com
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      M
                                      MSK22582796
                                      from Chennai, Tamil Nadu
                                      Apr 28, 2011
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      Our Telephone instrument is dead and not working due to receiver holding button was broken. But internet is working. Phone number is[protected].
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      BSNL Telephone — RECEIVER NOT WORKING

                                      I have a land line connection of BSNL Telephone with Brodband connection, since 12 days my connection is OK but the recever not working properly. I thing if you change my recever than the pboblem will solve.


                                      Telephone No[protected]
                                      woners Name - Mallicka Das
                                      Address - 36/H/9, Harish Neogi Road,
                                      Kolkata - 700067
                                      the telephone machine supplied and installed by your workmen several years ago has stopped working. it is a very old machine and it needs to be replaced by a new one. i would appreciate your arranging its replacement at the earliest. expecting your immediate action, i remain yours sincerely tarkeshwar prasad, telephone number 224 4063, muzaffarpur.
                                      the telephone instrument provided for 26540382 not only old one but also not working properly
                                      urgently it needs to be replaced.
                                      telephone instrument for my landline 26540382 needs to be changed as it is not working properly
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                                        M
                                        mundrikaravindra
                                        from Delhi, Delhi
                                        Apr 28, 2011
                                        Resolved
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                                        Resolved

                                        Address: Sonitpur, Assam

                                        REFUND OF DEPOSIT ON RECEIVED BY BSNL FOR TELPHONE[protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        Bharat Sanchar Nigam Ltd, Ahmedabad — Refund of Deposit

                                        I have surrendered the landline telephone connection. My durrendered telephone number was[protected]. It has been duly disconnected from service.
                                        As advised, we have handed over the keys of our residence to our neighbour, and the bsnl employees may collect the telephone unit by conta tion them. I have also put a notice to that effect on my front door.
                                        The unit may pl. be collected and deposit be refunded at the earliest

                                        BHARAT SANCHAR NIGAM LTD — EXTRA TALKTIME OF RS. 100.00.

                                        FROM : SANJAY KUMAR
                                        C/O SHRI HARDEO NARAYAN MISTRY
                                        MAIN ROAD (EAST), PO ASTHAWAN
                                        DIST. NALANDA PIN 803107

                                        TO : JR. ACCOUNT OFFICER (CTO)
                                        O/o THE CS
                                        CENTRAL TELEGRAPH OFFICE
                                        BHARAT SANCHAR NIGAM LTD.
                                        PATNA 800001

                                        DATE : 07.03.2009

                                        SUBJECT : EXTRA TALKTIME OF RS. 100.00.

                                        Dear Sir,

                                        T:he following TEN mobile nos. have been recharged with FIRST Recharge of Rs. 158/-
                                        (Rupees one hundred and fifty eight only) (RECHARGE) on 31st of Dec. 2008, the
                                        last day of offering of Rs, 100/- (Rupees One Hundred only) Extra Talk Time, but all the following mobile customers get only Rs. 200/- talk time in lieu of Rs. 300/-.


                                        SL. NO. MOBILE NO. REFERENCE NO. DATE OF
                                        RECHARGE TIME OF RECHARGE
                                        1 [protected] [protected] 31.12.2008 08:26:58 pm
                                        2 [protected] [protected] 31.12.2008 08:48:09 pm
                                        3 [protected] [protected] 31.12.2008 09:21 pm
                                        4 [protected] [protected] 31.12.2008 09:26 pm
                                        5 [protected] 31.12.2008
                                        6 [protected] 31.12.2008
                                        7 [protected] [protected] 31.12.2008 10:24:36 pm
                                        8 [protected] [protected] 31.12.2008 11:35 pm
                                        9 [protected] [protected] 31.12.2008 11:40 pm
                                        10 [protected] [protected] 31.12.2008 11:42 pm


                                        Therefore, I, request you to kindly release Xtra talk time to bonafide customers at an earlier date.

                                        Thanking you,

                                        Yours faithfully,




                                        (SANJAY KUMAR)
                                        DSA-21
                                        BSNL, PATNA TELECOM

                                        Bharat Sanchar Nigam Ltd — RELAXATION IN THE TELEPHONE RENT.

                                        FROM : VIJAY KUMAR
                                        MAGADH MEDICAL HALL
                                        MAIN ROAD, EAST, ASTHAWAN
                                        P.O. ASTHAWAN
                                        DIST. NALANDA PIN – 803107
                                        PH: [protected]

                                        TO : COMPLAINTS BOARD

                                        DATE : 06.04.2009

                                        SUBJECT : RELAXATION IN THE TELEPHONE RENT.

                                        Dear Sir,

                                        I want to say that the following bills for Rs. 903.00 has not been yet after judgement
                                        of SIX YEARS.

                                        Reg : CGM/2ND TELE ADALAT/2001/PTD-111 DATED AT THE
                                        PATNA 13.02.2002 OF AM (E)-CUM-CHAIRMAN-2ND TELE
                                        ADALAT, BIHAR TELECOM CIRCLE, PATNA.


                                        SL.NO. BILL DATE DEPOSITED
                                        AMOUT CORRECTED
                                        AMOUNT REFUND REMARKS
                                        1. 15.03.1996 280.00 173.00 107.00 DUE TO FREE 250 CALLS IN PLACE OF FREE 150 CALLS.
                                        2. 15.05.1996 204.00 117.00 87.00
                                        3. 15.07.1996 285.00 176.00 109.00
                                        4. 15.09.1996 227.00 133.00 94.00
                                        5. 15.05.1997 268.00 227.00 41.00 DUE TO SLAB RATE CORRECTED
                                        6. 15.03.1998 893.00 851.00 42.00
                                        7. 15.05.1998 1689.00 1266.00 423.00 DUE TO VARY IN OMR OF 15.05.1998 & CMR OF 15.03.1998
                                        TOTAL RS. 903.00

                                        Rs. 518.00 has been adjusted vide Tel. Bill dated 11.09.2005 after Sam Samadhan Sivir, Biharsharif held on 28.09.2005.
                                        Yours faithfully,


                                        (VIJAY KUMAR)

                                        BSNL — unsubscribing of market alerts

                                        DEAR SIR,
                                        i am a BSNL PREPAID MOBILE HOLDER ([protected]).
                                        I SUBSCRIBE FOR "MARKET ALERTS" SUBCRIPTION SERVICES . I SEND SMS TO (55500) FOR STOPING THIS SERVICE.AND SENDING SMS FOR THE LAST THREE MONTHS
                                        BUT TILL TO DATE NO ACTION HAS BEEN TAKEN ANDI AM NOW MENTELY & FINANCELY DISTURBED. REQUEST NECESSARY ACTION IN THIS REGARD.
                                        THANKING YOU.
                                        surinder Kumar
                                        [protected]
                                        PLEASE TELL ME HOW TO UNSUBSCRIBE OR STOP THIS ALERT.


                                        amitav ray

                                        Bharat Sanchar Nigam Limited — block lost sim

                                        sir my mobile number is [protected]...plz block it to avoid misuse and issue me a duplicate sim as soon as possible...
                                        thanks

                                        Bharat Sanchar Nigam Ltd — UNSUBSCRIBING MARKET ALERT ON 9450077059(PRE PAID)

                                        I HAVE SUBSCRIBED MARKET ALERT SERVICE ON MY MOBILE NO.[protected] IN THE MONTH OF DECEMBER -2008, BUT NOW I WANT TO UNSUBSCRIBE THE AFORESAID SERVICE. I HAVE GIVEN IN WRITING REQUEST FOR THE SAME BUT THE BSNL DEPARTMENT HAS NOT TAKEN ANY ACTION ON THE SAME. IN THE SAID MATTER SVERAL REMINDERS HAVE ALSO BEEN SEND TO THE BSNL OFFICE ALLAHABAD (UP).
                                        EVERY MONTH SUBSCRIBTION CHARGE S HAVE BEEN DEDUCTED FROM MY MOBILE ACCOUNT.
                                        I THEREFORE REQUEST YOU TO TAKE ACTION AGAINT THE SAID DEPARTMENT AND UNSUBSCRIBE MY MARKET ALERT

                                        Bharat Sanchar Nigam Ltd — Broadband is not working

                                        Dear Sir,

                                        My broadband service provided by BSNL (Kamrup) is not working from past ten days. Please look into the matter and solve the issue at earliest. Landline No:[protected].

                                        Thank You,
                                        Anup Kumar Choudhary

                                        Bharat Sanchar Nigam Ltd — SIM CARD LOST

                                        We have CUG connection from BSNL Patna. One of our SIM Card having mobile no.[protected] was lost on 30/9/2010, for which we are trying to get block the SIM card for avoiding the mis use of SIM Card. Kindly help us.

                                        BHARAT SANCHAR NIGAM LTD — REFUND

                                        Dear Sir
                                        My cell no.2924666 I have canceled & surrender
                                        but there is no any response & Refund so I request
                                        you
                                        Vrajlal Haricot Mer
                                        'Astha'
                                        Santoshpark-2,B-49
                                        B/H Sterling Hospital
                                        RAJKOT-360007
                                        My Deposit is not refund me i have my cell one canceled & surrender

                                        Bharat Sanchar Nigam Ltd — LINE MISTAKE

                                        DEAR SIR,

                                        MY TELEPHONE LINE IS MISTAKE, MY PROBLEM SOLF 2 TIME BUT NO REPAIR MY TELEPHONE LINE SO PLZ CHECK IT AND SOLUTION MY PROBLEM.
                                        DETAIL IT IS
                                        TELEPHONE NO-[protected], NAME-SHANTILAL NABRIYA,ADD.-52,GHARWALA JAW,MANDIA ROAD,PALI
                                        Reg: non refund of DEPOSIT
                                        I HAVE BSNL PRE PAID MOBILE NO.[protected], IN THE MONTH OF JUNE,2012 I HAVE TRAVELLED FOREIGN COUNTRY, SO THAT I HAVE TRANSFERRED MY MOB. IN TO POST PAID CONNECTION FOR ISD FACILITY. BSNL HAVE REQUIRED TO DEPOSIT RS.4500/- FOR ISD FACILITY AND SAME HAVE BEEN DEPOISTED BY ME.
                                        NOW IN THE MONTH OF SEPT,2012, I HAVE AGAIN REQUESTED THAT PLEASE TRFD MY MOB. FACILITY IN TO PRE PAID FROM POST PAID, SAME HAVE BEEN CHANGED BY BSNL. SIMITIOUNSLY I HAVE APPLIED FOR REFUND OF DEPOSIT BUT TILL DATE THEY HAVE NOT ATTENDED MY REQUEST TILL DATE.
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