Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
Complaints 15953
Resolved
6087
Unresolved
9866
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 551

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sameerbeawar
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone Bill detail and telephone out of service

Address:Ajmer, Rajasthan

My Landline Phone No.[protected] got out of service regularly from Last six month I loged complaint various time and the same repaired by Telecome persons but with in one or two days the phone against disorders the telecom authority unable to provide permanent solution.

And I am also using Branband service on this number from last 6 to 8 month I unable to get usages detail through net after the conversation with telecom authority...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
blackrose_199
from Delhi, Delhi
Report
Copy

illegal deduction

Address:Murshidabad, West Bengal

kindly deactivate the following service and immediately stop unwanted message from bsnl
[protected] shyari from 52906
unwanted call
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
C.Muraleedhara Menon
from Thiruvananthapuram, Kerala
Report
Copy

Deactivation of BSNL music hungama

Address:Thiruvananthapuram, Kerala

Respected Sir
I am C.Muradheera Menon.....We don't want the service of hungama music demand .Please "DEACTIVATE" our service from hungama music demand ......
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
redefine solutions
from Pune, Maharashtra
Report
Copy

Landline is dead since 10 days

Address:Thane, Maharashtra

My landphone 2507589 is dead since 10 days and after making repeated complaints at local exchange no action being taken....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
shrikant2011
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False information about my prepaid balance

Address:Damoh, Madhya Pradesh

Dear Sir,
i had purchased one USB Data Card MMXC300 From Bsnl office Damoh , in my data card Bsnl unlimited Data Plan is applied ,750 Rupees per month unlimite download,my data card internet service validity is up to 7th December 2011. i never used my deta card after 23 march. in april my balance was round about 190 Rs, but bsnl wab site mp circle has displaying that-BALANCE AND EXPIRY DATE OF PARTICULAR NUMBER AS ON[protected]Minus...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sreeja vinod
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone is not working from 20.04.2011

Address:Kasargod, Kerala

sir,
My telephone [[protected]] has not been working since 20.04.2011. I lodged a complaint about this in customer care [ 198] on the very next day and I reported directly at Cheruvathur BSNL Exchange also.
But no response from there till this date. So I request you to do the needful at the earliest.

Vinod.M.B
Sopanam
Cheruvathur....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinaymunda
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CAN'T MAKE ISD CALLS

Address:Chikballapur, Karnataka

I have more than Rs.100/- as my talktime balance in my BSNL Cellone number ([protected]), however why can't i able to make ISD calls via my BSNL mobile? Whenever I call Estonia I'm getting connection error. Whenever I call Tabriz, Iran I'm getting no response. Why?...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Sirohi, Rajasthan

I have a land line connection of BSNL. Since 6 monts it is oftenly dead or in very poor service we canot even hear the opposit voice. they collecting the bills but not trying to solve problem. I call there sevral time but no result. every one who attend the call gives a another number to call this type you can call 10-15 numbers but response is 0%. so i did not pay the bills because why i should i pay for which I not consumpt.What I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijayvyas29
from Bulandshahr, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

chat service

Address:Jodhpur, Rajasthan

Sir,
i am Ram Chandra Vyas and my BSNL mobile number is [protected]
i had not taken any chat service but in my BSNL service opreater is
deducting rupees 30 per month against chat service activation.

request you to please credit my deducted amount and remove
this service as soon as possible, BSNL chat service 12630035,
and my ID is 226376.

Thanking You
Ram Chandra Vyasbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
BhagiNarayanan
from Muluppilagadu, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing facility barred

Address:Kannur, Kerala

Telephone bill dated 50 Apr 2011for the period from 01 to 31 Mar 2011 received by me on 26 Apr 2011 and the payment of Rs 511/- made on next day 27 Apr 2011 vide Branch PO vellora receipt No 0343.
My telephone No is [protected]-251720). Even after paying the bill before time, the computer message was getting stating that the bill has not been paid and from 02 May 2011 the outgoing facility has been barred on the said telephone....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dcmehta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have not use internet through my credit vanish

Address:Jamnagar, Gujarat

Dear Sir,

I have make Recharge of RS.200 for BSNL 3G data card worth 500MB but when i have connect my wire less modem to computer it is directly consume 50mb per second without internet connection. from last 2 days i am trying to BSNL but there is no answer and [censored]ion form BSNL.

My Mobile number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aurum Consultancy
from Basti, Uttar Pradesh
Report
Copy

Installation charges debited

Address:Mehsana, Gujarat

I applied two Land line telephone through BSNL Direct Selling agent M/s Dharmik Enterprise, Shyam Super mall, Mehsana in Jan 2011 & also installed in Jan 2011 & they have not give any information regarding installation charges but in the first bill BSNL debited Rs 1000 for two connection as an installation charges so we are not in any fault to pay such charges without any infomation so for that we already met Mr.Sharma saheb, Meenaben...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sajutp
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unreliable service

Address:Pathanamthitta, Kerala

I subscribed to the plan home 900 unlimited of bsnl broadband. I was promised 4mps till 8gb and 256kpbs afterwards. Not only am I getting the promised speed, the connection keeps resetting frequently. Sometimes the disconnection lasts hours.

I tried, regularly, the customer care lines '1957' and '[protected]' from my landline. Both of the numbers give busy signal

I am a freelance designer,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dhananjaynj79
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper service

Address:Thane, Maharashtra

Dear sir
My name is Dhananjay from dombivali. I have a BSNL landline telephone and broadband connection. Six month back my landline and broadband connection get disconnected, when i complaint about it in bhoirwadi telephone exchange dombivali they said there is a cable problem. Your telephone cable get burried inside the gutter and we are not getting any person to do the work inside the gutter. I keep on inquiring but they keep...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
debnathsaha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM Lock

Address:Nadia, West Bengal

B,S,N,L SIM Lock
Hi,

I have lost my Mobile phone on 02.05.2011 which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.
My mobile number [protected]

Please block the sim card and also lock my mobile with the above mentioned .


E Mail- [protected]@yahoo.co.in
Debnath Saha
Krishnagar, Nadia
Alternate...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
D
dubeyprabhakar9
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM Blocked

Address:Lucknow, Uttar Pradesh

My BSNL mobile no. is [protected] and my 19 digit SIM no. is[protected].I have forgotten my PIN no and SIM is locked now.So, kindly provide me PUK no so that I can use my SIM....
Helpful
Be the first one to find this review helpful
Found this helpful?
22 Comments
Report
Copy
Address:Dhanbad, Jharkhand

I recharged my BSNL prepaid mobile from my pc for Rs 55/- through internet(net banking) on 20.04.2011 from the site http://portal.bsnl.in.The transaction was successful but unfortunately I didn’t receive any recharge on my mobile.
My mobile no [protected].
The transaction id isTXT[protected],Receipt no.- [protected]
I complained many times in bsnl customer care but it is of no use….I didn’t get any solution and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harikumar_50
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BroadBand One TIme Charges: Already Paid

Address:Thiruvananthapuram, Kerala

I transferred my bsnl connection to attingal from Shangumukham exchange this February. I had already paid the braodband connection charges at Pattom, Trivandrum for my telephone number- [protected].

When I transferred the phone to Attingal number changed as [protected]. Along with it my broadband wireless connection was also transferred.

In April I received a bill stating that have to pay an amount of 1862...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GKB Banjara Hills
from Hyderabad, Telangana
Report
Copy

dead

Address:Hyderabad, Andhra Pradesh

land line no 23316323 dead from 10 day no reponce...
Helpful
Be the first one to find this review helpful
Found this helpful?
21 Comments
Report
Copy
J
jayepatmani111
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High Latency in Speed Plan

Address:Pune, Maharashtra

Respected Sir,
I am Jayesh Atmani, a BSNL broadband customer from Pimpri, Pune.. I am using the bsnl 750 Combo Broadband Plan. The Latency for streaming and gaming is too high. Gaming and Streaming has become impossible on BSNL. Please act on this and improve latency as soon as possible.It is unfair to have high latency for 750 BB Plan . The speed should be greater as promised by BSNL, but it is far less. Low latency...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Recent comments about Bharat Sanchar Nigam [BSNL] services