Bharat Sanchar Nigam [BSNL] Complaints & Reviews

pls send my call history from 1st november, 2010 to my email address([protected]@gmail.com)


my mobile no. [protected](bsnl prepaid)

thanking you sir,

i have submitted a form for PYARI JODI OFFER on my land line. i got a new sim card on which 1000 SMS and 1 GB internet was free for first month. i send SMS to concerned number told by Customer care officer dapoli for starting net facility, even i have talked with district nodel officer, ratnagiri of BSNL. he tried to activate the same but not activated. i have proff of SMS send to BSNL. till my facility was not started. what i should do?
Mahesh

my bsnl mobile balance is being deducted for using service of wap.handygo.com/bsnlw/dfever. i have not subscribed to any services, please discontinue this service, since my balance is deducted unnecessarily.

Dear sir

I want to pay the telephone bill using federal bank netbanking system, but I am not able to open the gateway from bsnl site.Kindly rectify the problem.

Thanking You
Justy S

please help me the following matter from bsnl
kindly deactivate the following services immediately and and stop unwanted call permanently the following numbers aso
[protected] love from 52906
[protected] beauti tips from 51819
[protected] pt from 52906
[protected] handygo from 5678
[protected] love compalibility from 51819
[protected] love tips from 52906
[protected] cri from 52906
[protected] gita from 52906
[protected] cri from 56505
[protected] sbj from 52906
[protected] vastu from 54000
[protected]

Hi Sir,

I have recharged my bsnl 3g sim with 103 Rs in bsnl.portal.in.

The transaction of status is showing as successful in transactions, they have deducted the amount from my bank account, but i didn't receive any message about the recharge.

Transaction details

TransactionID :TXE[protected]

Receipt no: [protected]

Mobile no:[protected]



Please help me to retrun back the amount or get recharged for Rs.103

Hi,

My Father, N. B. Samanta (9 Patel Colony, Jamnagar) has lost his BSNL SIM Card.
His mobile number was [protected]. He was travelling to Kolkata.
Please BLOCK the number with immediate effect to prevent any misuse-mishap of the same.
He is available currently on [protected](Bengal). Details can be confirmed if necessary.
Please take this issue on priority to avoid undue nuisance.

Thanks,
Sudipta

I am a prepaid mobile subscriber of Bharat Sanchar Nigam Ltd (BSNL). Without any authorisation by me, amounts are being often deducted by BSNL in the name of FIFA service and Hamshakal. We dont exactly how this sort o[censored]nauthorised deductions can be stopped. This is going on since several months. I have sent messages for unsubscribing to the number from where they have deducted money but not action has been taken. Hence, I want BSNL to stop unauthorised deductions by such people forthwith. Else I will have to claim amount deducted aloongwith damages from BSNL through consumer forum at Kolar. Hope BSNL will take immediate action on this complaint. Thanking you.

Our land line no [protected] is not woking properly for the last 25 days.Two telephonic coplaints and one written complaint were made but no body turned out for reparing. it is pjone in the name of an Exservicemman who prefer BSNL rather than any other connection. is BSNL forcibly tryong to avoid land line comnection.Pl look in to it at the earliest

my mobile no.is [protected] . i had asked for a number portability from BSNL to AIRTEL as i had coverage issues . i had done all the required formalities & documentation .

when airtel had submitted my application the BSNL authorities had rejected the application stating that my number is under contractual obligation but i am very sure i had not signed any contracts with BSNL stating that i will not move out of BSNL.

i had contacted local BSNL officials even they say i have no contracts as such and they themselves do not know why my application is being rejected not just once but thrice.i feel humiliated as i am not able to get what a consumer is supposed to legally.

kindly look into my issue and help me out as some service providers harass consumers & deny their basic rights.

thank you

I had been using one BSNL prepaid SIM card (connection number [protected] ) since 2009, purchsed from CHAKI AGENCY, PADIA MARKET BUILDING, HIGHSTREET, KRISHNAGAR ,NADIA, WEST BENGAL. PIN 741101, one BSNL authorised franchise,against my velid document. By showing " SIM REJECTED" message this very sim stopped working from 14th January '11, though there was enough fund and validity to use. Next day ( 15/01/11 ) I went and informed the problem to CHAKI AGENCY, where I was informed that the said Sim, which I was using last two years, issued by them, but, not in my name, rather in the name of some "SARKER", though I submitted each and every valid document, essential for having a Sim Card.

I became very much worried, if it is possible to hand over a wrong Sim to me which was actually issued for some one else, it is also possible to hand over the Sim to some one else, which was actually issued against my document. Due to misuse, illegal use and criminal use of the Sim, actually issued for me and using by some one else, must put me into trouble.

I requested CHAKI AGENCY to give me the actual Sim which was issued against my document or return my document or confirm me in writing that no Sim was issued against my document in the year 2009, but they did nothing.

On 17th January '11 I informed to the G.M. Telicom Nadia, West Bengal,in writing they did nothing.

I ,therefore, request you for your kind intervention and necessary action to solve my problem and oblige.


Thank you


DEBARSHI DUTTA
2, BAGULA ROAD
ANANDAMOYEETALA
KRISHNAGAR 741101
WEST BENGAL

E- MAIL [protected]@bsnl.in
mobile No. [protected]

I have tried to refill my BSNL prepaid Mobile using CITIBANK online Mobile Prepaid Recharge Top-Up Facility Through Internet Banking and refill of Rs 50.0 TOP UP on 08/05/2011 at 6.30 Pm and haven't received any refill as yet (7.00 pm same day). Amount of Rs 50/- already debit to you from my ICICI saving account.

My prepaid connection no.[protected]. For last three months on three ocassions BSNL charged Rs.30/= to my account. On enquiry to their customer service on [protected], they have not provided me the reason for this charge. I have never subscribed to any promotional service of any organisation/company. Please let me know the nature of charge levied by them.

SUB: AMOUNT DEUCTED NO RECHARGE DONE
Sir,

MY NAME: COL SKARIA PHILIP

PREPAID MOBILE NO:[protected]

I HAVE PAID Rs 550/- TO BSNL PREPAID EASY CHARGE FRANCHISE ID[protected] AT TFIMULGHERRY,SECUNDERABAD ON 01 MAY 2011 AT 1535 Hrs FOR RECHARGING MY SAID PHONE NO. THOUGH I RECEIVED A MESSAGE SAYING THE PHONE IS TOPPED UP WITH Rs550,TILL DATE THE AMOUNT IS NOT CREDITED IN MY PHONE OR UPGRADED MY TALK TIME. PLEASE HELP.SINCE 01 MAY 2011,EVERY DAY I AM CONTACTING THE CUSTOMER CARE SERVICE OF BSNL , NO ACTION IS TAKEN IN THIS REGARD PLEASE HELP.

I applied for an BSNL online std recharge of Rs.501 from www.easymobilerecharge.com on 29April,2011...amount is deducted from my bank account but still it is not recharged...I did not get any mail or message regarding that recharge failure...I want my recharge amount back to my bank account as soon as possible.

I am trying to register my mobile no ([protected]) in national do not call registry from 2009, but till date i failed to resister my no.
I have tried by sending message "START DND" to 1909. and also by calling to 1909.
When i tried in 2009/2010 i get message as "It will take 45 days to register no in DND registry." but yet not register.
from feb/mar 2011 when I tried lot of times to register no, I get mesages as "You will get registration number in 24 hours." till date i didn't get any registration number.

I can connect once to 1909 custmore care but it also failed.

Now I can not connect to customer care also. This is very irritating and fustrating

I have evidence of sent and received messages.

Can anyone help me?

I am very frustrated with BSNL Landline service. I am living in Wardha,Maharashtra,INDIA.
Our landline phone is dead most of the time. We get surprised if it work. Though we pay regularly to BSNL department They dont have time to fix this issue. We did numerous complaint using 198 service.
Those people just connect cable and go. We always told them to switch connecting Pole. Right now it is connected to Pole which is not suitable and Used to break wire by vehicals. We have Anather telephone pole just in front of our house. We even personaly visited BSNL office , But nobody taken any action.
I even emailed their District Engineer. But I think he hardly check his email.
We dont want to change phone number as it is circulated everywhere.Otherwise I could have change the landline service with services available in Market.

Action expected from BSNL: Send someone who is efficient to work to change the connecting pole .

Below are details-
D.B. Landge
Phone no[protected]

THE CUSTOMER CARE OF BSNL ARE VERY UNTRAINED AND THEY DON'T KNOW THAT HOW TO TALK TO CUSTOMER.

I AM RECENTLY SWITCH MY NUMBER FROM AIRTEL TO BSNL,BUT I DONT KNOW THE BEHAVIOUR OF THERE CUSTOMER CARE.

I AM VERY MUCH UN SATISSFIED BY THE SERVICE THAT THEY ARE GIVING AND ALSO THE NETWORK IS SOOOOOOOOO POOR.

I want a boardband connection for internet use, but given cdma wll connection telling that no line are vaccant for wired connection, and told that they will be doing it very soon, and i was told that charges for this connection what they installed is 250 Rs per month with unlimited access of internet, but they monthly bill was 850 Rs, on inquiring on this they told that was internet useage charges. please do the need full.

I am using bsnl broadband 500 rural combo, which says will get speed upto 2mbps. I am getting the speed of only 60 kbps. All broadband users i this area is facing the same problem. In pathanapuram exchange, there is a computer for public surfing. On checking that, it was found 2mbps speed consistent. We are paid for bb, and what bsnl is doing to us? Our connection is in eikkaattor locality.