Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I had been using one BSNL prepaid SIM card (connection number [protected] ) since 2009, purchsed from CHAKI AGENCY, PADIA MARKET BUILDING, HIGHSTREET, KRISHNAGAR ,NADIA, WEST BENGAL. PIN 741101, one BSNL authorised franchise,against my velid document. By showing " SIM REJECTED" message this very sim stopped working from 14th January '11, though there was enough fund and validity to use. Next day ( 15/01/11 ) I went and informed the problem to CHAKI AGENCY, where I was informed that the said Sim, which I was using last two years, issued by them, but, not in my name, rather in the name of some "SARKER", though I submitted each and every valid document, essential for having a Sim Card.

I became very much worried, if it is possible to hand over a wrong Sim to me which was actually issued for some one else, it is also possible to hand over the Sim to some one else, which was actually issued against my document. Due to misuse, illegal use and criminal use of the Sim, actually issued for me and using by some one else, must put me into trouble.

I requested CHAKI AGENCY to give me the actual Sim which was issued against my document or return my document or confirm me in writing that no Sim was issued against my document in the year 2009, but they did nothing.

On 17th January '11 I informed to the G.M. Telicom Nadia, West Bengal,in writing they did nothing.

I ,therefore, request you for your kind intervention and necessary action to solve my problem and oblige.


Thank you


DEBARSHI DUTTA
2, BAGULA ROAD
ANANDAMOYEETALA
KRISHNAGAR 741101
WEST BENGAL

E- MAIL [protected]@bsnl.in
mobile No. [protected]

I have tried to refill my BSNL prepaid Mobile using CITIBANK online Mobile Prepaid Recharge Top-Up Facility Through Internet Banking and refill of Rs 50.0 TOP UP on 08/05/2011 at 6.30 Pm and haven't received any refill as yet (7.00 pm same day). Amount of Rs 50/- already debit to you from my ICICI saving account.

My prepaid connection no.[protected]. For last three months on three ocassions BSNL charged Rs.30/= to my account. On enquiry to their customer service on [protected], they have not provided me the reason for this charge. I have never subscribed to any promotional service of any organisation/company. Please let me know the nature of charge levied by them.

SUB: AMOUNT DEUCTED NO RECHARGE DONE
Sir,

MY NAME: COL SKARIA PHILIP

PREPAID MOBILE NO:[protected]

I HAVE PAID Rs 550/- TO BSNL PREPAID EASY CHARGE FRANCHISE ID[protected] AT TFIMULGHERRY,SECUNDERABAD ON 01 MAY 2011 AT 1535 Hrs FOR RECHARGING MY SAID PHONE NO. THOUGH I RECEIVED A MESSAGE SAYING THE PHONE IS TOPPED UP WITH Rs550,TILL DATE THE AMOUNT IS NOT CREDITED IN MY PHONE OR UPGRADED MY TALK TIME. PLEASE HELP.SINCE 01 MAY 2011,EVERY DAY I AM CONTACTING THE CUSTOMER CARE SERVICE OF BSNL , NO ACTION IS TAKEN IN THIS REGARD PLEASE HELP.

I applied for an BSNL online std recharge of Rs.501 from www.easymobilerecharge.com on 29April,2011...amount is deducted from my bank account but still it is not recharged...I did not get any mail or message regarding that recharge failure...I want my recharge amount back to my bank account as soon as possible.

I am trying to register my mobile no ([protected]) in national do not call registry from 2009, but till date i failed to resister my no.
I have tried by sending message "START DND" to 1909. and also by calling to 1909.
When i tried in 2009/2010 i get message as "It will take 45 days to register no in DND registry." but yet not register.
from feb/mar 2011 when I tried lot of times to register no, I get mesages as "You will get registration number in 24 hours." till date i didn't get any registration number.

I can connect once to 1909 custmore care but it also failed.

Now I can not connect to customer care also. This is very irritating and fustrating

I have evidence of sent and received messages.

Can anyone help me?

I am very frustrated with BSNL Landline service. I am living in Wardha,Maharashtra,INDIA.
Our landline phone is dead most of the time. We get surprised if it work. Though we pay regularly to BSNL department They dont have time to fix this issue. We did numerous complaint using 198 service.
Those people just connect cable and go. We always told them to switch connecting Pole. Right now it is connected to Pole which is not suitable and Used to break wire by vehicals. We have Anather telephone pole just in front of our house. We even personaly visited BSNL office , But nobody taken any action.
I even emailed their District Engineer. But I think he hardly check his email.
We dont want to change phone number as it is circulated everywhere.Otherwise I could have change the landline service with services available in Market.

Action expected from BSNL: Send someone who is efficient to work to change the connecting pole .

Below are details-
D.B. Landge
Phone no[protected]

THE CUSTOMER CARE OF BSNL ARE VERY UNTRAINED AND THEY DON'T KNOW THAT HOW TO TALK TO CUSTOMER.

I AM RECENTLY SWITCH MY NUMBER FROM AIRTEL TO BSNL,BUT I DONT KNOW THE BEHAVIOUR OF THERE CUSTOMER CARE.

I AM VERY MUCH UN SATISSFIED BY THE SERVICE THAT THEY ARE GIVING AND ALSO THE NETWORK IS SOOOOOOOOO POOR.

I want a boardband connection for internet use, but given cdma wll connection telling that no line are vaccant for wired connection, and told that they will be doing it very soon, and i was told that charges for this connection what they installed is 250 Rs per month with unlimited access of internet, but they monthly bill was 850 Rs, on inquiring on this they told that was internet useage charges. please do the need full.

I am using bsnl broadband 500 rural combo, which says will get speed upto 2mbps. I am getting the speed of only 60 kbps. All broadband users i this area is facing the same problem. In pathanapuram exchange, there is a computer for public surfing. On checking that, it was found 2mbps speed consistent. We are paid for bb, and what bsnl is doing to us? Our connection is in eikkaattor locality.

NAME: COL S PHILIP
CELL NO:[protected]BSNL PRE PAID)

I HAVE DONE EASY CHARGE ON 01 MAY 2011 AT 5.35 PM THROUGH BSNL EASY CHARGE FRACHISE ID[protected].

TILL DATE NEITHER THE AMOUNT IS CREDITED OR TALK TIME IS TOPPED UP. THE SHOP KEEPER(ID[protected] IS UNWILLING TO PAY THE MONEY BACK.
.PLEASE HELP
COL S PHILIP

please unsubscribe my account in indiagames.com.my phone number is[protected].please do it immediately.

MY CELLONE NO IS [protected]. MY OUTGOING CALLS HAVE BEEN BARRED AS THERE AS PAYMENT DUE. I HAVE PAID TODAY ONLINE THROUGH CREDIT CARD MY ENTRE AMOUNT. SINCE AFTERNOON I HAVE CONTINOUSLY TRIED TO CONTACT THE CUSTOMER CARE OF BSNL 24365 FOR INFORMING THEM TO START MY OUTGOING CALLS. HOWEVER I HAD BEEN CONTINOUSLY KEPT ON HOLD WITH THE MESSAGE THAT THEY SHALL CONTACT ME AS THEY ARE BUSY. HOWEVER THEY HAVE NOT DONE SO.
THIS IS A REGULAR FEATURE WITH THE CUSTOMER CARE OF BSNL.
KINDLY HELP

I, TARUN KUMAR MAHESHWARI,RESIDENT OF HOUSE NO 360, SEC 9,FARIDABAD HAD REQUESTED TO BSNL, FARIDABAD FOR INSTALLATION OF INTERNET CONNECTION VIDE D.NO. [protected],CUST ID [protected],.
I HAD BEEN ISSUED A LANDLINE CONNECTION AS 2220772.THUS BILLING OF RENTAL HAS STARTED. BUT SURPRISEINGLY NO BROADBAND SERVICES HAS BEEN PROVIDED TILL YET.
I HAVE BEEN COMPELLED TO USE ALTERNATE COMPANY INTERNET SERVICES SO AS NOT TO DISRUPT MY ACTIVITIES.

dear sir/madam,
please deactivate crbt service provided by bsnl,maharashtra circle on my cell no.[protected],
thank you.

from,
rajesh b.ganvir ,mobile no.[protected]

My Landline Phone No.[protected] got out of service regularly from Last six month I loged complaint various time and the same repaired by Telecome persons but with in one or two days the phone against disorders the telecom authority unable to provide permanent solution.

And I am also using Branband service on this number from last 6 to 8 month I unable to get usages detail through net after the conversation with telecom authority the provide a new web side which they lonch www.selfcare.ndc.bsnl.co.in which are not working.

Please provide the solution or suggest me for another way.

Regards:

Sameer
[protected]

kindly deactivate the following service and immediately stop unwanted message from bsnl
[protected] shyari from 52906
unwanted call
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Respected Sir
I am C.Muradheera Menon.....We don't want the service of hungama music demand .Please "DEACTIVATE" our service from hungama music demand ...

My landphone 2507589 is dead since 10 days and after making repeated complaints at local exchange no action being taken.

Dear Sir,
i had purchased one USB Data Card MMXC300 From Bsnl office Damoh , in my data card Bsnl unlimited Data Plan is applied ,750 Rupees per month unlimite download,my data card internet service validity is up to 7th December 2011. i never used my deta card after 23 march. in april my balance was round about 190 Rs, but bsnl wab site mp circle has displaying that-BALANCE AND EXPIRY DATE OF PARTICULAR NUMBER AS ON[protected]Minus -1313.1 Rupees.This is totally wrong,incorrect & a crime under section 409,IPC.
when the plan is prepaid for every month charge 750 rupees ,unlimited internet download facility & i have not useing/availing this facility since 23 march why should i pay ? I have a right to use internet service for perticular month if i Recharge it with 750 Rupees.now what should i do? I have to file a criminal Complaint U/S 409/420 IPC Against BSNL Higher Officials.Please Take Necessary Action.
Shrikant Choudhary,
Ex Civil Judge Class1,Damoh
USB Data Card no-[protected]