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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 22, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
414
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 561

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M
murty.nagampalli
from Vepagunta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DND registration

Address:Visakhapatnam, Andhra Pradesh

I had requested for DND registration via sms, but i did not get any message regarding this. More than 60 days i had waited but no registration no. Again i had requested but same wit message is coming.

my no is [protected]

I verified in the NDNC registry and found status status inactive.

Please avail thid facility saap.....
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A
akakhilesh
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To DEACTIVATE cricket alert SMS

Address:Ghazipur, Uttar Pradesh

Dear sir,

I have been puzzled with the cricket allert SMS on my mobile number [protected]. I request u to kindly stop this service to the mensioned mobile number as early as possible.........
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D
drnirajmavani
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to connect

Address:Junagadh, Gujarat

i had recently bought a wireless router from the BSNL office and it has been configured.
I am not able connect to internet in my iphone when i keep the security on, while i can connect if i keep it off.
Its not possible to keep my connection unsecured and the bsnl officials are asking me to keep it off. Also they cannot explain the reason why it is happening and are not ready to take back the router as my purpose is not solved....
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P
PHANEENDAR
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing/incoming calls barred/services stopped

Address:Karimnagar, Andhra Pradesh

Respected Viewers pls help me....no one showing humanity...
iam Phaneedar Sharma T mobno:[protected] bsnl prepaid user ,i lost my mobile...next i placed a block request..process id c24ap34120. next i am taken a new simcard duplicate with sam number.activated by BSNL CC KARIMNAGAR..BUT MY SERVICES STOPPED,,,I/C O/G BARRED ,THIS MOBILE NUMBER IS VERY MUCH IMPORTANT TO MY LIFE...BSNL CC NOT TAKING CARE ABOUT MY SUBSCRIPTION...SHOW MERCY...
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K
k v subba rao
from Hyderabad, Telangana
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deactivate music on demand from telephone number

Address:Nellore, Andhra Pradesh

please deactivate music on demand from my telephone number
0861 2336596

thanking you...
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A
ajayjmundra
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO one picks the call

Address:Pune, Maharashtra

Hi,
There are number of problems and am facing since i took this Number.

1) Whenever we call the customer care; here no body picks the phone; sometimes they pick after 1 hours or so.
2)While calling i get connection failure; its so frequent even i had made a complaint but to no avail.
3) Sometime call get connected but no answer from the other person.

This is what we get frm BSNL .. BSNL...
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A
ANKIT3049
from Haridwar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband not working properly

Address:Haridwar, Uttarakhand

I am using broadband connection provided by BSNL Haridwar on my existing landline number

233049. After the fist week of connection its giving problem. Sometimes it creates problem

in connecting( need to do 10-15 times then only you connect) and its speed is quite a bit

low. Even it will not open any search engine website, you just keep on pressing disconnect

and connect several...
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D
Dr. B.K
from Almora, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl-Job alerts service deactivate

Address:Lucknow, Uttar Pradesh

Sir, on my m. no. [protected]-"BSNL Job alert service" is activated from[protected] witheout my request . even after requesting custom care, sending sms on[protected] deactivate. this service has been deactivated. please deactivate and in future please not activate any such service.
Dr.Sharma
No. [protected]...
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R
Rahul Parya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Number Portability

Address:West Bengal

I am Rahul. I was took a connection of vodafone in the month of september,2010.
Now want to port my this vodafone no to BSNL. So 13th march,2011 I call to BSNL CastomarCare from my daddy's BSNL mobile. They ask me to do a SMS. According to them I did a SMS & got a Unique Porting code(UPC) which is VV298738. The UPC has validity upto 29th March,2011 11:34:00 am. I went nearest BSNL Office on 18th March,2011 and filled up the...
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S
Shailendrasingh62
from Delhi, Delhi
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BSNL LANDLINE GOT DEAD SINCE 2 WEEKS

Address:Sultanpur, Uttar Pradesh

I HAVE A BSNL LANDLINE PHONE NO-[protected] AT SULTANPUR (AFFILIATED WITH KURWAR EXCHANGE) AND MY ADDRESS IS AT BANSI.

MY LANDLINE PHONE GOT DEAD SINCE LAST 2 WEAKS.

I HAVE GIVEN COMPLAIN TO KURWAR EXCHANGE (SULTANPUR)

FOR
Shailendra Kumar Singh
S/O
TEJ BAHADUR SINGH
BANSI SULTANPUR
P.NO.[protected]...
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K
kirankumar457
from Madanapalle, Andhra Pradesh
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warranty

Address:Kadapa, Andhra Pradesh

Sub:

Respectes sir/madam,

hello sir/madam gud evng. this is kiran, s/o venkata reddy from kadapa. i heares about this consumer forum by news paper. i hope atleast u may give best sollution to my problem. actually i bought BSNL modem in the date of[protected] worth of Rs.2250. they told to me this modem consists 6 months guarentee. if any repair accur means they will replace it. but...
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M
Mukund Motwani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

caller tune service

Address:Buldhana, Maharashtra

hi my name is Mukund Motwani n my number is [protected]. i have complaint of Bsnl's callertune service. company is charging for this service rs.40/- and when anyone calls me then instead of playing the song i selected, they play that "is caller tune ko copy karne k liye * daba kar 9 dabaye shulk 30 rupaye masik aur 10 rupaye prati tune" and before finishing this tone i answer the call. I called upto the customer care also but...
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G
goswami_vidyadhar
from Bengaluru, Karnataka
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BLOCK OF CHAT MESSENGER AND REFUND OF AMOUNT

Address:Jalgaon, Maharashtra

NAME-VIDYADHAR NARAYAN GOSWAMI. MOB-[protected]
I WOULD LIKE TO BLOCK MY CHAT MESSENGER FACILITY SINCE LAST 4 MONTHS. BUT COMPANY DIDN'T RESPOND IT AND THEY KEPT ON CUTTING MONEY FROM BALANCE THAT IS 15 RS. PER MONTH . AS PER THEIR ADVICE FROM CUSTOMER CARE I SENT SMS OF DEACTIVATION .BUT THEY DIDN'T TOOK ANY CORRECTIVE ACTION.
I HUMBLY REQUEST YOU PLEASE DO NEEDFUL AND ARRANGE...
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P
ps6787
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not credited on mobile talk value but debited from Bank account.

Address:Sonbhadra, Uttar Pradesh

A BSNL mobile top-up valued Rs 110 was recharged online FOR THE MOBILE NO [protected] on 20 Mar 2011, 6.10.43 PM with the Transaction ID- TXE[protected] and Receipt No- [protected] having Status of Transaction - successful but till 24 March 2011 Recharge value has not been credited on my mobile talk value. Rs. 110 has been debited from my SBI account with SBI Ref. no. IG44984009. Please either credit talk value in my mobile or refund money...
+1 photos
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S
sandyyy
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network problem

Address:Visakhapatnam, Andhra Pradesh

dear sir / madam,

i am using bsnl number from last one year. i have lot suffering from bsnl network.

everyday signal problem. in main city like a rama talkies and dwarakanagar there is no signal. and middle of the calling suddenly cutted the call due to network error.

I request you to kindly take immediate action at the earliest.

thanking you
With Regards
A.Sandeepbr...
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A
ajitsingh340
from Behat, Uttar Pradesh
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complaint against bsnl

Address:Faridabad, Haryana

hello sir/mam maine bsnlbroad connection liya tha par unka bill monthly to monthly it will get increase so plz help me out of this problem pehle unlimited connection tha tab bhi bill faltu aata tha to maine kaha sir aise kya to kehte hai telephone use kiya hoga plain change kara lo to 500 wala combo lagwa liya to bill aur faltu aa raha hai aur koi sunta hi nahe hai plz help me mai problem mai hu
sia my no is [protected],[protected]...
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S
sandeep0747
from Mumbai, Maharashtra
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To deactivate the bollywood diva subscription

Address:Faizabad, Uttar Pradesh

I get a service message on my mobile no.=[protected] from 58888 or web address htttp://wap1.indiatimes.com .
The wapsubactress pack service is activated nearly 10/09/2009.
After this amount of Rs.10 reduced every week .
I conferm many times to costumer care for this problem......
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LVB3726361422
from Delhi, Delhi
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UNAUTHORISED CHARGES DEDUCTED

Address:Karur, Tamil Nadu

MY MOBILE NUMBER: [protected].

Every month on 23rd, without my concurrence, mobile radio service is deducting Rs.19/- from my balance. After deducting I used to receive a message from +12630019 saying "Dear Subscriber, now Njoy unlimited songs in mobile radio service at just Rs.19/mnth. Dial 12630033 at 30 paise/min.

Earlier for the same mobile radio service, they have deducted Rs.30/- per month from my...
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S
sshrabani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BAD SERVICE PROVIDED BY BSNL

Address:Balasore, Odisha

Dear Sir,
Myself Mrs Sukanti swain is a prepaid customer of bsnl having no [protected],add- Telenga sahi,po/dist balasore.

inspite of giving complaint through intenate my problem is not solved yet.

I am getting regular PROMOTIONAL CALLS AND SMS FROM HEALTH TIPS(BABA RAMDEV),SPORTS(CRICET) ....ECT AND I M REGULARLY CHARGED RS 10 0R RS 5 WITHIN REGULAR INTERVAL OF EVERY 15 DAYS.

At internate...
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A
aquinassdb
from Mumbai, Maharashtra
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not able to avail service

Address:Rayagada, Odisha

Sir, I have purchased BSNL broadband service. now i am not able to change my password.. as well as i am not able to get to the customer service, before i could give my information to the customer service my phone gets cut off. Can you please do the needful to solve my problem.....BSNL is not giving proper service for the money i have paid. kindly do the needful....
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