Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I applied for a data card (BSNL data card -IX-1299) on 23/08/2010. The same was not given to me until 1 week which I was told to be given in 2 days and I went to BSNL offices in Belur Math/ Satyaballah many a times to know the reason for the delay.

Then I came to know the connection was cancelled internally and was not being processed any further with no intimation of that regard to me. Also the officials at both the offices...

Hi,

Previously I was having Dataone broadband plan BBG FN Combo 600. On July 2010, I have changed the plan to the current plan (BBG FN Combo 500). With this current broadband plan,

unlimited download facility is available from 2AM to 8AM. But downloads done during this time is also billed & hence it has crossed the broadband usage limits. This is the

reason I have received the bills for August...

hi sir i m bsnl 3g user since long time but i m getting speed around 10 to 30 Kbps whlile my other friends getting speed of 300 to 400 KBps so in my area Mahuva Road there is 3g Network though i didnt get speed of 3g so please do something as i m paying lots of money for high speed....

Dear Sir/Madam ,
I have a landline connection with recurring charges Rs.120./month.I have also activated Broadband facility with recurring charges rs.250/month .I am not getting the discount of free usage of phone calls on landline connection .Moreover when I view my Bill Analysis on registering the BSNL SELFCARE PORTAL ,only detail broadband usage is displayed.I want to view my PHONE CALLS usage as well.This...

I have purchased aBSNL prepaid topup vouvcher woth Rs 200/ today (22.3.2011). I have been trying to recharge my phone by dialing 123. After going through the entire process , Iam getting the message" Service is Unavailable , please tru later".


Dipankar Chakrabarty
6/3 Baishnabghata By Lane
Kolkata-700047...

I am using the BSNL Sim card with the number No.[protected] and I have converted my bsnl sumo plan to KTK-MITRA plan by recharging as per the instructions provided by the bsnl website & according to which i am suposed to get 200 local SMS daily free but i just got the free SMS for starting 3 to 4 days after that i have not got free SMS & when i call up the customer care number my call is put in the Que for hours together & without...

I Anilkumar TF [protected] using BSNL broadband servie had an offer from BSNL for BSNL Hangama music on demand at the ending of October 2010 and I used for just for 2 days i.e.end of Oct 10 by unsuscribing at the end for which Rs24.03 was charged which is fine.But billing is still continued without service being provided @Rs149/-Kindly cause to stop billing and get refund from Nov 10 onwards.
Anilkumar...

I am aged 71+ and have to take sleeping tablets as a result of minor stroke. I am holding BSNL prepaid mobile connection [protected]. BSNL indulges in irrelevant SMSs at round the clock saying some girl is waiting to talk to me in the mid night. With a SMS to START DND, I could stop all unwnted callers with Airtel and Vodfone but failed to cover BSNL who continues to send the SMS stating some TRAI reference. Has TRAI given authority to...

Mobile No: [protected]


I have inform you, i have already sent sms for caller tune deactivate date 13-3-11, they reply got me, (We have received your request. It will be processed within 48hrs). But after 48hrs to still as today caller tune had not deactivate & caller tune have renewal from date 20-3-11 & they have deducted Rs 40 my balance.

Please know you, how can my (money back) balance is return...

Tel no.[protected]
Account No. [protected]
Customer ID [protected]
Customer: Lucknow Public College, B-block, Rajajipuram, Lucknow, U.P.

This is regarding the exorbitant bill amount for broadband usage for the period 1-7-2010 to[protected] amounting to Rs 21.099/-. This connection is used in school for educational purpose only. the previous bills and subsequent bills after July 2010 prove that the usage...

My Land-line telephone[protected] has problem since last several years, out of 30 days in a month it doesn't work for 15 days. I am tired of submitting complains to my nodal BSNL office but they do not address the problem. Either there is static in the background or no dial tone present. The area lineman told that the line from pole to the telephone needs to be replaced but it was not done. Every-time we complain we are assured that the...

Can you please unsubscribe to Music on Demand for my BSNL landline phone 25658487.

This has been charged to me since November 2010 even though I have not used it.

Please refund the amount which is getting charged since November 2010 bill. Thanks.

I informed this to [protected]@sancharnet.in on Feb 21, but , they are still charging me for this.

Thanks
SAP Jayakaran...

I did Recharge on my bsnl 3g mobile for Rs.275 on my mobile no.[protected]. dated:21/3/2011. time:12.22.37pm. and instead of getting 500mb of free data i got only 250 mb. so i request u to please forward remaining 250 mb of gprs onto my mobile.

the reference code of transaction:[protected].
recharge is from: 25647(code)...

I was holding two bsnl landline connection no.[protected] & 246612 which i had surrendred on 26 october 2010 & 21 december 2010 respectively. But till the date i had not received my refundable security deposit of Rs.6000/-. I had visited numbers of times in bhilwara office of bsnl but the officer are not giving responsible answer and they just say to come tomorow.
So i just request you to solve my problem and provide me with...

Dear Sir/Madam,
I am Pradeep kadam. I have BSNL SIM card. I want to complain against it. on(19/03/2011), I got message as per below,
“Thank you for Subscribing Masti Pack. You have been charged Rs. 5/30 days.For other exciting subscription packs details, SMS HELP SUB to 56505.”
But reality is that I had not subscribed any pack. Without any my request, they subscribed the Masti Pack automatically. So, I called customer...

Respected Sir,

My Self Prashant Vadhavana. Before 1 year i disconnect the BSNL Landline. and i gave the application of discnnect the land line and refund our deposit 3000/- to Vejalpur branch. now till today they can't send any deposit cheque. and when i went to BSNL main office they didn't gave us proper response. they send us vejalpur branch, but when we went at vejalpur branch they told us the...

On July 19th, 2010, Monday, and Dated 26th July Monday, I requested to fix my landline problem and as a result I requested and wrote to following respectieve people from telicom dept.

To, Hassan BSNL, Bangalore BSNL
CC: DEPARTMENT OF TELECOMMUNICATION - DoT(HQs)
Sanchar Bhavan, 20, Ashoka Road, New Delhi-110001
BCC: MOC&IT, MOS (Telecomm & Posts), [protected]@nic.in

On 20th July 2010...

Dear sir
i lived in hindaun city distt. karoli rajasthan.my mobile no is [protected],[protected]
sir, there is so poor network in my area that we cannot carryon continue talk and voice clearity is very very poor. for a long time i complained several time to local bsnl office and cost.care but no good result i found.we have to go on roof or out side of house to talk...........
so please...

BSNL landline o[censored].P.(East) with the no. of[protected] is not working as yet with the complaint ragistard through bsnl facility through 198 alongwith written complaint to concern SDO,Indira nagar related to sector-8.H.No.100,indira nagar and a complaint to 198 today with the number of [protected] also. This is not working last week of December,2010.
It is very sameful to Bharat sanchar nigum limited with its worker in regard to concern...

I am a BSNL customer. My postpaid no is [protected].On 18 March 2011 a caller tune was activated and charged Rs 30 before prior notice. The service no was 56700. On calling on this no they charged Rs 12 as changing the caller tune. Kindly give the proof of this activation. I kindly request you to deactivate this caller tune and do not activate such services without information.Please refund my charges. Please co-operate immediately or your...