Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir/ Mam

I am Dhruv gupta from kanpur. I have recently changed my operator from BSNL to AIRCEL through Mobile number Portability (mob no-[protected]). But after switching my operator no outgoing calls are going from my landline (no-[protected]) to my aforesaid mobile no.
Pleare resolve the above problem as soon as possible.

Regards
Dhruv Gupta
[protected]

My mobile no is [protected] of orissa circle. I have not subscribe to ustav package but Rs.5/- per month have been deducted regularly from my balance. If registered unknowingly,kindly unsubscribe the package.
GRSAHOO
BHUBANESWAR

"Thankyou for continuing Monthly CRICKET service. YOu have been charged Rs 15." This was the message I got on my mobile on 26th March 2011. I don't know how this company subscribes without my request. I even don't know how to subscribe it and this company just directly subscribes it without my conscent. I had talked to customer care also (1503) but got no response from there also. Do let me know how to unsubscribe it. This has happened second time, last month also they had deducted Rs 15 without my conscent. Some strict action should be taken on BSNL so that this kind of things do not repeat. This has happened to many of my friends who have BSNL mobile. My email id is [protected]@yahoo.com

tel no[protected] plan 500combo month feb2011 invoice no [protected] in this plan night charges should be exempted but bsnl has charged so revise bill .

my name is abhinav rai yesterday i.e on 26th of march 2011 i bought a new bsnl 3g sim and i got rs 150 bal and 500 mb net usage but today i.e 27th march in the morning at 2 pm my bal was nil and i tried to customer care but they are not receiving my call and i tried about 25 to 30 times but no response so please take neccessary actions please my phone no is [protected] registered on my name Abhinav rai ,activated on 26th march 2011 at 7pm .:-(

i am RAJENDRA KESHARWANI tilda,dist:raipur c.g.([protected],[protected]@yahoo.com)i use bsnl broadband no.([protected]),my broadband connection disconnect for not payment of bills on[protected],after that i made a payment of rs.2552/-approx.on[protected],then i made a complaint on toll free no.1500,they give me a complaint no.[protected] date[protected],but still my connection is not active.i call s.t.o.[protected]of telecom office but i a was not satisfied with his view that i made a call to account section of raipur to mr. manoj[protected] but he also very busy person and not receive my call many times.i frustrated to call daily to these person and they have no any appropriate answer.

Sir, My elder daughter received a phone call since two to three months back approximately for activation of Games on Demand from your call centre of BSNL. As per caller options, the pack is free on charges for one month and if not renewed the same will be automatically deactivated. That time my daughter was on one month sessional break as she is pursuing her B Tech final year from Jaghadhri. But I surprised to see the details which are now issuing by BSNL on new system of billing that Rs 200/- has been charged for Games on Demand. It is purely a grabing money system from your subscribers. It is pertinent to say here that I am a old subscriber of BSNL since long. Hence this time I am totally unbelievable on BSNL due to such type of false options being given by your call centre representative. You can see so many complaints on Net against BSNL on such type of activation and later you charged on these packs. It is not so good with your valuable customers. Hence I request your kind honour that the Games Pack on Demand may please be deactivated with immediate effect which is activated on telephone Number[protected] installed at House No 201, Ground Floor, Sector 15 Panchkula and a confirmation mail be sent to my mail address and also can confirm on my another personal contact Number [protected] at any time please. Thanks and your kind cooperation in this regard will be highly appreciated please.
Yours faithfully,

Patit Paban Kumar

I had requested for DND registration via sms, but i did not get any message regarding this. More than 60 days i had waited but no registration no. Again i had requested but same wit message is coming.

my no is [protected]

I verified in the NDNC registry and found status status inactive.

Please avail thid facility saap..

Dear sir,

I have been puzzled with the cricket allert SMS on my mobile number [protected]. I request u to kindly stop this service to the mensioned mobile number as early as possible......

i had recently bought a wireless router from the BSNL office and it has been configured.
I am not able connect to internet in my iphone when i keep the security on, while i can connect if i keep it off.
Its not possible to keep my connection unsecured and the bsnl officials are asking me to keep it off. Also they cannot explain the reason why it is happening and are not ready to take back the router as my purpose is not solved.

Respected Viewers pls help me....no one showing humanity...
iam Phaneedar Sharma T mobno:[protected] bsnl prepaid user ,i lost my mobile...next i placed a block request..process id c24ap34120. next i am taken a new simcard duplicate with sam number.activated by BSNL CC KARIMNAGAR..BUT MY SERVICES STOPPED,,,I/C O/G BARRED ,THIS MOBILE NUMBER IS VERY MUCH IMPORTANT TO MY LIFE...BSNL CC NOT TAKING CARE ABOUT MY SUBSCRIPTION...SHOW MERCY TOWARDS ME ...THIS NUMBER IS VERY IMPORTANT TO ME..PLEASE DO NEED FULL HELP...PLEASE .IAM LOSING CONFIDENCE LEVELS ON THE TECHNOLOGY PLEASE DO NEED FULL HELP: COMPLAINT NO:AP[protected]...PLEASE DO NEED FULL HELP PLEASE.....

please deactivate music on demand from my telephone number
0861 2336596

thanking you

Hi,
There are number of problems and am facing since i took this Number.

1) Whenever we call the customer care; here no body picks the phone; sometimes they pick after 1 hours or so.
2)While calling i get connection failure; its so frequent even i had made a complaint but to no avail.
3) Sometime call get connected but no answer from the other person.

This is what we get frm BSNL .. BSNL look into the matter or else we need to make court complain.

Why BSNL is harassing us. Is there any way i can make complain to Court or Consumer court and make a case of Mental trauma and harassment . If so pls let me know ...

My Mail Id is- [protected]@gmail.com

I am using broadband connection provided by BSNL Haridwar on my existing landline number

233049. After the fist week of connection its giving problem. Sometimes it creates problem

in connecting( need to do 10-15 times then only you connect) and its speed is quite a bit

low. Even it will not open any search engine website, you just keep on pressing disconnect

and connect several times hoping to get proper speed. But at last you just come up with

frustration not the speed. We are paying a good amount of Rs 700 monthly but what we getting

is "More Waiting Time". Other providers are providing good speed at the same price. I think

every user of BSNL Broadband band in Haridwar is facing the same issue. Why don't you guys

increase the servers and provide satisfactory services. With my unlimited plan i am not able

to use a single PC. this is really not tolerable at all.

Today itself before connecting i tried around 30 times( i connect and try to open the sites

but when the connection gives up i tried again and again and wasted around my valuable 45

mins ) then after i am able to file this complaint. No body can wait so longer to just check

your daily emails.

With this complaint i want to tell all the authorized BSNL personals to take action

regarding the same. Try to rectify all the problems so that no body can file any complaint

in future.

Hope to hear some positive words from you soon.

Regards,
Ankit Goel
Ph[protected]

Sir, on my m. no. [protected]-"BSNL Job alert service" is activated from[protected] witheout my request . even after requesting custom care, sending sms on[protected] deactivate. this service has been deactivated. please deactivate and in future please not activate any such service.
Dr.Sharma
No. [protected]

I am Rahul. I was took a connection of vodafone in the month of september,2010.
Now want to port my this vodafone no to BSNL. So 13th march,2011 I call to BSNL CastomarCare from my daddy's BSNL mobile. They ask me to do a SMS. According to them I did a SMS & got a Unique Porting code(UPC) which is VV298738. The UPC has validity upto 29th March,2011 11:34:00 am. I went nearest BSNL Office on 18th March,2011 and filled up the porting form with the UPC code. They told me that within 7 days my vodafone no will in BSNL. On 22nd March I got 3 SMS. 1st is no is rejected from porting as my UPC mismatch from BSNL. 2nd from Vodafone: my no will be transfar to BSNL with in 96 hrs. 3rd also from Vodafone: my UPC is rejected and I was asked to call Vodafone care. I call Vodafone care. They told me that that is not Vodafone's matter and ask me to go to the BSNL Office. I went to BSNL Office. They cannot told thae matter correctly and ask me to wait upto 96hrs. After passing 96 hrs no result come. I again call to BSNL CastomarCare from my daddy's BSNL mobile. But they also cannot able to tell the matter correctly. If you take a action I will pleased.
Rahul Parya
Midnapore West Bengal
[protected]/[protected]

I HAVE A BSNL LANDLINE PHONE NO-[protected] AT SULTANPUR (AFFILIATED WITH KURWAR EXCHANGE) AND MY ADDRESS IS AT BANSI.

MY LANDLINE PHONE GOT DEAD SINCE LAST 2 WEAKS.

I HAVE GIVEN COMPLAIN TO KURWAR EXCHANGE (SULTANPUR)

FOR
Shailendra Kumar Singh
S/O
TEJ BAHADUR SINGH
BANSI SULTANPUR
P.NO.[protected]

Sub:

Respectes sir/madam,

hello sir/madam gud evng. this is kiran, s/o venkata reddy from kadapa. i heares about this consumer forum by news paper. i hope atleast u may give best sollution to my problem. actually i bought BSNL modem in the date of[protected] worth of Rs.2250. they told to me this modem consists 6 months guarentee. if any repair accur means they will replace it. but now it has lot of problem. i submit a complaint on this. but noone is responded, and without my permision they closed that complaint. that too the customer care executives told to me the warrranty of the modem is 1 year...... what i have to now. i have total bill details now. please cooperate me.

hi my name is Mukund Motwani n my number is [protected]. i have complaint of Bsnl's callertune service. company is charging for this service rs.40/- and when anyone calls me then instead of playing the song i selected, they play that "is caller tune ko copy karne k liye * daba kar 9 dabaye shulk 30 rupaye masik aur 10 rupaye prati tune" and before finishing this tone i answer the call. I called upto the customer care also but they told that this pre recorded tune will not b cancelled. this is ridiculous, the company charges me n play its pre recorded tune. This is not fair. The TRAI should take strict action over this and the company should pay huge penalty for this usage of Consumer's money...
Pls do reply....

NAME-VIDYADHAR NARAYAN GOSWAMI. MOB-[protected]
I WOULD LIKE TO BLOCK MY CHAT MESSENGER FACILITY SINCE LAST 4 MONTHS. BUT COMPANY DIDN'T RESPOND IT AND THEY KEPT ON CUTTING MONEY FROM BALANCE THAT IS 15 RS. PER MONTH . AS PER THEIR ADVICE FROM CUSTOMER CARE I SENT SMS OF DEACTIVATION .BUT THEY DIDN'T TOOK ANY CORRECTIVE ACTION.
I HUMBLY REQUEST YOU PLEASE DO NEEDFUL AND ARRANGE TO REFUND MONEY.