| Address: Dharwad, Karnataka |
Tuesday, April 05, 2011
The General manager
BSNL Hubli district
H U B L I
DEAR SIR/ MADAM,
REF: MOBILE N0.: [protected] LAND LINE NO. [protected]
WE HAVE BEEN PROVIDED A SIM FOR RS.33.00, THE PLAN OF WHICH IS BEEN THAT IT IS FREE OR NOT BEEN CHARGED UP TO 6 MONTHS FOR THE EXISTING LAND LINE NO.[protected]. BUT THE PROBLEM IS ALL THE CALLS MADE TO THE LAND LINE MENTIONED ABLOVE ARE BEEN CHARGED. THE SAME WAS BROUGHT TO THE NOTICE OF THE CUSTOMER CARE AND THEY SAID THE LAND LINE NO. IS BEEN WRONGLY ENTERED AS[protected] . HENCE IT IS BEEN CHARGED AND NOW THAT WHO HAS ENTERED THE NO. WRONGLY AND WHERE TO GET IT CORRECTED WHOSE FAULT IS IT .
I KINDLY REQUEST YOU TO LOOK IN TO MATTER AND DO THE NECESSARY CORRECTIONS AND SEE THAT, THE CALL WHICH ARE BEEN MADE FROM THIS MOBILE NO. TO THE LAND LINE SHOULD NOT BE CHARGED. IF NO ACTION IS TAKEN I WILL BE FORCED TO TAKE LEGAL ACTION
Thanking You
Yours truly,
Girish C Patil
Aug 13, 2020
Complaint marked as Resolved
BSNL Broadband — Internet is not working from last 1.5 months
Hi,This is Dipika Majumder, residing at UV-21-3D, Udayan The Condoville, 1050/1 Survey Park, Kolkata – 700075. My customer id is[protected]. My telephone no is[protected]. I am a broadband user almost last 2 years. I had given a complaint that the internet is not working, but nothing has been done so far. It’s been 1.5 months since it is not working. I had place several complain during last 1 month and according to the officials there would be a redressal within 24hrs of the date of complain. Nothing has been done so far and no one has come so far. It’s disgraceful that a company as big as BSNL is not able to get it rectified. I am a senior citizen and my son is in abroad. I can not communicate with him. I took the line because of this communication reason. If this is the service then please discontinue my line because unnecessarily I paid the monthly charges but it has no use.