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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 560

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S
SATYA SHAN
from Noida, Uttar Pradesh
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block sim no. 9430189816

Address:Sahibganj, Jharkhand

please block the lost sim no [protected]...
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J
jsreerama
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RECOVERY OF MONEY FROM PREPAID AMOUNT OF RS.10 PER WEEK FOR SOME UNKNOWN HUMSHAKAL SERVICE

Address:Indore, Madhya Pradesh

I HAVE PRE PAID MOBILE CONNECTION FROM BSNL, INDORE NO.[protected]. IN THIS EVERY WEEK RS.10 AS HUMSHAKAL SERVICE CHARGES ARE RECOVERED FROM MY PREPAID BALANCE. I TRIED TO CONTACT BSNL SERVICE, BUT NOBODY LISTENS OVER PHONE. ONE DAY ABOUT TWO MONTHS BACK, I LODGED COMPLAINT IN BSNL 1503 (WHICH IS VERY RARELY LIFTED I.E. IF WE TRY ABOUT 25 TIMES ONE TIME THEY LIFT AND DISCONNECT AND NEXT AFTER 25 TRIALS, THEY LIFT AFTER STAY AND WAITING...
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P
paulg15
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CUG Charges

Address:Hyderabad, Andhra Pradesh

Dear sir,
My bsnl cellone no is [protected] and the company is charging me Rs75 every month from the last three years as CUG charges whereas I have no Group .inspite of my repeated reminders to my earlier letters i havent had any response.

Thanks & Regards,

P.A.PAUL...
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K
kirat123
from Chennai, Tamil Nadu
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to unsubscribe from service

i want to discontinue and unsubscribe from the bsnl god but bsnl is putting off by offering peculier forms to fill up on line and not responding promptly to drag the chargs for the next month delibrately....
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M
manjupatil
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUD BSNL AGENT

Address:Bangalore, Karnataka

BSNL Agent RAJESH, who claims to have an BSNL BroadBand Wi-Fi Offer with limited period offer is cheating the customers. He comes on weekdays and makes calls from your land line and describes about the Broadband Wi-Fi offer from BSNL with speed up to 2 MBps and maximum 8MBps. He installs the landline Instrument from MOTEL company and charges 2250 Rs for it saying he connected the Wi-Fi Modem itself.

He has given his name as...
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A
ajay ramakantSharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

discontinuance of cable service for prolonged periods

Address:Jaipur, Rajasthan

I AM HAVING BSNL TELEPHONE NO[protected] WITH BROADBAND AND IPTV. THE SERVICE PROVIDED BY AKSH OPTIFIBRE IS OF MATCHLESS POOREST QUALITY . THE CABLE TV REMAINS UNAVAILABLE FOR LONG PERIODS RANGING UPTO MORE THAN A WEEK .
THE LATEST EXAMPLE IS MY IPTV IS NO WORKING SINCE 28.03.2011 MORNING . AS USUAL DESPITE SEVERAL COMPLAINTS HAVE BEEN MADE BY ME ON DEAF EARS SINCE THEN . A VERY IMPORTANT CRICKET WORLD CUP MATCH IS...
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A
Amitava sinha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline telephone

Address:Thane, Maharashtra

My land line telephone(Tel. No-[protected]) is dead from last few days....
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S
sunny.jhuria
from Kolkata, West Bengal
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WRONG DEDUCTION IN ACCOUNT EVERY MONTH

Address:Sirsa, Haryana

SIR,
I HAVE USED BSNL MOBILE PREPAID CONNECTION FOR THE PAST 2 YEARS. LAST MONTH MY ACCOUNT WAS DEDUCTED RS 30 FROM MY ACCOUNT. THEN I CALLED CUSTOMER CARE THEY SAID THEY DONT HAVE ANY INFORMATION ABOUT DEDUCTION AND DONT GAVE A SATISFACTORILY ANSWER. I WAS SHOCKED. NOW TODAY ALSO 30 OR 40 RS DEDUCTED FROM MY ACCOUNT. I ALSO TODAY CALLED CUSTOMER CARE NO. [protected] TO CONTACT CUSTOMER CARE EXECUTIVE. THEY ARE NOR RESPONSED FOR THIS...
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G
garunji
from Chennai, Tamil Nadu
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DEDUCTION AMT NOT REFUND

Address:Tiruvallur, Tamil Nadu

SIR,
I HAVE USED BSNL MOBILE PREPAID CONNECTION FOR THE PAST 3 YEARS. LAST MONTH I HAVE TOP UP FOR RS.50/- THEN I RECEIVED ONE MSG FROM 58558. IN THIS MSG "YOUR DAAL MEIN KAALA SUBSCRIPTION HAS BEEN RENEWED AND CHARGED FOR RS.30/-" .I WAS SHOCKED BECAUSE WITHOUT MY REQUEST TO THAT SERVICE THAT SERVICE IS ACTIVATED TO MY NO AND CHARGED FOR RS.30/- THEN I CALL CUSTOMER CARE NO.1500 TO CONTACT CUSTOMER CARE EXECUTIVE....
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J
johnpeterindia
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone Dead & Inordinate Delay in Restoration of Services

Address:Andhra Pradesh

To 27/05/2010
General Manager,(Central)
Saifabad, Hyderabad Telecom Dist.,
Hyderabad – 500 004.

Sub : Reconnection of Phone : 23303083 – Waiver of Rental & BB charges – reg.

Sir,

Kindly arrange to reconnect the telephone :[protected]. We had requested for the change of name for the telephone...
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K
kapildvyas
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cutting daily Rs5 from Prepaid account

Address:Akola, Maharashtra

On 9th March '11, I requested for a bhajan song from 54646 by sending a sms AKEB9 from the sanskar TV. I liked the bhajan & want to download the same without knowing the charges applicable! But I expect a one time charge cut and waiting for a sms/link to download. But till now no link is received and no call back tone set, and they are charging 5 Rs daily from my prepaid account. I called to customer care twice, who failed to retrieve...
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S
SuUbhA
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL LANDLINE & INTERNET PROBLEM FROM DEC 2010

Address:South 24 Parganas, West Bengal

DEAR SIR,
I am a customer of BSNL Broadband under 500 combo night unlimited pack.landline number is[protected].I am facing problem with my landline connection.I have disappointed with the BSNL service.My BSNL landline goes blank after every 1 or 2 week from december 2010 till today(no dial tone).Every time when the problem started i register complain within 24 hours.But I got service from BSNL(HARIDEVPUR exchange)...
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A
abmansar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile portability request rejected by BSNL

Address:Vellore, Tamil Nadu

I am a BSNL-prepaid customer from past 5 year, my no. is [protected].
recently for changing my provider from BSNL to other service provider i applied for porting and my porting has been rejected from BSNL Side

i got a message from 1901 that "There are subsisting contractual obligation from the Subscriber agreement"

and when contacted to customer care, they asked me to approach BSNL local office,br...
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vjmorzaria
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Psychological harassment by Account Officer

Address:Vadodara, Gujarat

I have a WLL phone connection. I received my bill of billing period 08/01/2011 to 07/02/2011with annual rent (MPLS-L2TP) charging me total Rs.1512/- As I was not willing to pay annual rent this time, I met Mr. Agashe, the account officer at Room No. 7 at O/o PGMTD, Kothi Exchange Building, Vadodara and requested him to amend my bill by charging monthly rent. He guided me to change my plan from annual plan to general plan first. I fulfilled...
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D
dhruvgupta1
from Delhi, Delhi
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NO OUTGOING CALL

Address:Uttar Pradesh

Dear Sir/ Mam

I am Dhruv gupta from kanpur. I have recently changed my operator from BSNL to AIRCEL through Mobile number Portability (mob no-[protected]). But after switching my operator no outgoing calls are going from my landline (no-[protected]) to my aforesaid mobile no.
Pleare resolve the above problem as soon as possible.

Regards
Dhruv Gupta
[protected]...
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ngrsahoo
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of amount

Address:Odisha

My mobile no is [protected] of orissa circle. I have not subscribe to ustav package but Rs.5/- per month have been deducted regularly from my balance. If registered unknowingly,kindly unsubscribe the package.
GRSAHOO
BHUBANESWAR...
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R
rohsan
from Delhi, Delhi
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SMS package subscribed

Address:Gujarat

"Thankyou for continuing Monthly CRICKET service. YOu have been charged Rs 15." This was the message I got on my mobile on 26th March 2011. I don't know how this company subscribes without my request. I even don't know how to subscribe it and this company just directly subscribes it without my conscent. I had talked to customer care also (1503) but got no response from there also. Do let me know how to unsubscribe it....
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dr.s.k.chhabra
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong night charges

Address:Sikar, Rajasthan

tel no[protected] plan 500combo month feb2011 invoice no [protected] in this plan night charges should be exempted but bsnl has charged so revise bill ....
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A
anandbondblue
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deduction from inr 150 to nil in 15 hours of sim activation

Address:Durg, Chhattisgarh

my name is abhinav rai yesterday i.e on 26th of march 2011 i bought a new bsnl 3g sim and i got rs 150 bal and 500 mb net usage but today i.e 27th march in the morning at 2 pm my bal was nil and i tried to customer care but they are not receiving my call and i tried about 25 to 30 times but no response so please take neccessary actions please my phone no is [protected] registered on my name Abhinav rai ,activated on 26th march 2011 at 7pm...
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J
jayant7
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after payment delay in activation

Address:Raipur, Chhattisgarh

i am RAJENDRA KESHARWANI tilda,dist:raipur c.g.([protected],[protected]@yahoo.com)i use bsnl broadband no.([protected]),my broadband connection disconnect for not payment of bills on[protected],after that i made a payment of rs.2552/-approx.on[protected],then i made a complaint on toll free no.1500,they give me a complaint no.[protected] date[protected],but still my connection is not active.i call s.t.o.[protected]of telecom office but...
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