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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 557

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A
ak_jpr
from Bargarh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service and network problem

Address:Jaipur, Rajasthan

i have rajasthan yuwa plan of bsnl.
Many times network goes down but after 6-12 hour approx it works again.
Cellphone is useless if we cant talk to our family. Isn't it?
Why bsnl goes down all the time?
In the afternoon bsnl again went down on 11/4/11 and i am still waiting, i cant make a call even my cellphone is showing full network.
I dont know who is responsible for this.
As we know now about...
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D
deepak phutane
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost of cell & sim

Address:Durg, Chhattisgarh

bsnl prepaid sim lost, please block it
Dear Sir,
I have lost my Sim card which was having BSNL 3G Prepaid New . I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

My number is [protected]. Please help me in this concern.
With thanks
AMAR PHUTANE...
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V
VIVEK P SAWAIKER
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNAUTHORISED DEDUCTIONS

Address:North Goa, Goa

Dear Sirs,

Lot o[censored]nauthorised deductions are taking place from my above prepaid cell no, wehose service provider is BSNL. Also tariffs charged to me since September 2010 are very high. I am being charged for services which I have never availed or never subscribed. now balance showing is negative Rs. 40/- which is not acceptable.

For other no [protected] - even when sim was inactive it has accepted top up, which...
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G
gopala krishna, y
from Delhi, Delhi
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deactivation of bsnl games on demand

Address:Andhra Pradesh

I dont want any more the BSNL games on demand. please deactivate the same and confirm over phaone. My bsnl land number is[protected] and my cell no.is [protected]. Early reply is requested.
y.gopala krishna...
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A
ANNESHA ROY CHOUDHURY
from Hiriyur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECEIPT OF BILL

Address:West Medinipur, West Bengal

Dear Sir/ Madam
My name is ANNESHA ROY CHOUDHURY & I am an Advocate by profession.Probably on 16th November, 2010 I took a Bsnl EVDO DATA CARD fron IIT Kharagpur Bsnl Office. During that time I took 2GB but slowly I applied for a 1GB memory which was given to me after I made an application to the Sub-Divisional Engineer, Hijli BSNL Exchange. I got 1GB memory from 8tH March 2011.However the most amazing fact is that till now I have...
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N
ndhiman
from Rewari, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess billing of Broadband Connection

Address:Haryana

Under compelled circumstances(due to excess meter/unit readings by BSNL), an application was filed by me on 17/2/11 for disconnection our Broadband connection (in the name of Suman Dhiman), which was disconnected after 45 days of submission of my application i.e. on 1.4.2011. An excess metering bill no.[protected] dt.7/3/11 (1/1 to 28/2) for Rs.3444.71 was received. Earlier I have received and already paid Bill of Rs.1363/- on 11.2.11(for...
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R
rajesh mehta32
from Jammu, Jammu and Kashmir
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mnp code not issue

Address:Jammu, Jammu and Kashmir

Im a subscriber of BSNL Jammu circle.I want to port my number to airtel but i am not able to get the UPC code I have been trying to obtain the code from 1900 but the number does not respond.Even the SMS does not go to 1900.
kindly advise as to where to get the upc code.

rajesh mehta
[protected]...
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M
mukulprabhu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Landline Connection

Address:Mumbai Suburban, Maharashtra

I Have shifted to the new house in Regency Estate, which is a town ship holding around approx. 2500 families without landlines.

I approached the Dombivli Telephone Exchange [MIDC] for getting a new wired landline connection and the authorities bluntly replied that we cannot provide you any connection there as we don't have wired connection there.

I was stunned by the reply. It was very pale and not so good...
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B
BHUPESH 444
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNWANTED CALL

Address:Agra, Uttar Pradesh

My no is [protected] I have received a call daily from [protected] at 7 am in mouring as i call received song starts & every month meesage comes from +[protected] that I am subscribed for 1 month service and Rs 20/- has beev deducted from my account. Further without my permission i receive a sms from message center [protected] that teh service is renewed and Rs 20/- is deducted from my account. Please tell me how to stop this...
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D
Dr.Usha Gupta
from Gidam, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not done despite payment deducted on line from sbi bank a/c

Address:Durg, Chhattisgarh

On 06-Apr.-2011/ INB BSNL Cellone Prepaid mer Recharge with Rs.110/ was undertaken for 3 times with successful transactions in SBI bank having following details:-
[protected]/G 46800398
[protected]/G 46799698
[protected]/G[protected]
Recharge not done in Mobile No. [protected]
Pl. get the needful done.
Dr Usha Gupta
Tel.No.[protected] Bhilai,Durg Chhattisgarh...
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H
hurrayburray
from Hyderabad, Telangana
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Beauty Tips from 59595

Address:Hyderabad, Andhra Pradesh

Without my consent, each month i automatically get subscribed to beauty tips service from 59595 deducting Rs 15 from my account. I want to unsubscribe from this service.
The methods below provided by BSNL customer service have failed:

Smses to 59595:
STOPW BK
STOPW BT
STOPWBK
STOPWBT

Call to *456*501#

Please help me unsubsribe from this unsolicited service....
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S
ssdeman
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Unprovoked Assault

Address:Jaipur, Rajasthan

Unprovoked Attack & No Response to complaintnt
Centre for Economics-Finance & Legal Studies
P.O. Box 17517-
London-SE9 2ZP,
E-mail: [protected]@yahoo.co.uk, http://newsviews-raceclass.blogspot.com, cemkumar.googlepages.com
_____________________________________________________________________

10 February 2011


Mr Gopal Das
Chief Managing Director (CMD)br...
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R
raviindt
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG and EXTRA BILL

Address:Tirunelveli, Tamil Nadu

Hi I am ravi chandran from Kavalkinaru village.Since 2010 february i use BSNL WLL phone.2010 january i call to the vallioor telephone exchange for WLL phone conection.So they imediately came to my house and connect the phone. After the first month they send 900 RS bill.But they will not given satisfied answer.Then every month they make a wrong bill. After 10 month i came from saudiarabia.After that i calling toexchange and i go their also.But...
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D
dks_bsnl
from Gohana, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EPF CONTRIBUTION DETAIL

Address:Sirohi, Rajasthan

Res Sir,
Sir i have join BSNL in 2002. I hav ecompleting 9-year but till date i and our other colleagues are not get any statement from our office. Many times we approaches to our office but they have only one answer "We send all datas to Jodhpur EPFO office and they are proceeding". We r listening this answer from last three years. Neither we get any statement nor we know how much amount has been deducted from our salary...
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A
Anand Kondru
from Hyderabad, Telangana
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Worst customer care

Address:Hyderabad, Andhra Pradesh

Sir my name is Anand.K and Iam a customer of BSNL cellone excel,my complaint is the Hyderabad customer care is not working properly when I call them the reply is wait for four minutes our customer care staff are at work and the time to connect to them is minimum three or four minutes and immediately after two minutes the call will be ended.This is going on for the previous three months and Iam facing severe problem with this regarding solving...
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R
Ranjana Burhade
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT GETTING REFUND

Address:Surat, Gujarat

Dear sir,

I have BSNL Landline Telephone in my name Ranjana Laxman Burhade having Tele. No.[protected], which was permanently disconnected since November, 2010. But till date I have not received Refund of my Telephone. I have visited number of times to telephone office but I haven't get proper satisfactory answer. The staff have informed me that we are unable to say about your Refund as the software is not working properly....
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J
jai chanchlani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service & No Response

Address:Thane, Maharashtra

iam the broadband user of BSNL-ulhasnagar tel no[protected], wanted to highlight the poor management and shabby response to customers compliant by BSNL.

Issue: two months back my landline phone had some problem, we'd made commplaint and one technical person came from BSNL and he resolve the phone problem. we infromed him about the broadband connection and then he immedietly told that there are chances that after this...
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R
retheeshst
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Substandard hardware and software

Address:Bangalore, Karnataka

I bought a BSNL 3G USB modem last week. It was working at 126 Kbps max speed while the claimed speed is 3.6Mbps. Very poor and too much fluctuating speed. But now the softaware is collapsed and windows asked to reinstall it. But when I tried reinstalling, there is no such option..the hardware is just a dummy. For rectifying this, i had to visit BSNL office at Yeshwantpur several times but of no use. I purchased the modem 1 week back Now I...
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R
raju.rasal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance not updated, recharge through Net banking

Address:Pune, Maharashtra

Dear sir,

I have re-charge My BSNL Mobile prepaid balance Amounting Rs.550/- only as on 05-04-11, but balance not yet updated.
My Mobile No. as follows. [protected]
my e-mail id as follows.
sv.[protected]@gmail.com...
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A
amolgore
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not given

Address:Thane, Maharashtra

I have recharged online voucher of Rs.550/- to my mobile no. [protected] on 4.4.2011 by using BSNL portal. The transaction No.: TXT[protected] & receipt no. is [protected]. Rs.550/- has been debited through my bank account immediately. But I did not get the relevant top up in my mobile account.

Complaint lodged in BSNL care on 5/4/2011 with docket no. 4909865. Although it has been promised to me that it will get solved...
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