Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir, My Telephone No is[protected]previously it was[protected] before shifting).

My telephone was out of service w.e.f[protected] to[protected]. In that connection I have booked complain to the local BSNL office vide No 66995 dated[protected]. But the company failed to provide me service w.e.f[protected] to[protected]. I have submitted a written application To the SDE (Commercial ), O/O the GMTD,BSNL, Tripura on[protected] seeking rental rebate as stated above. But till date they have not responded to my case in spite of my repeated verbal request.

Shifting order was issued by the company vide No Agt15228,RMN 523,Dated[protected] to shift my telephone to my newly purchased home at Ramnagar road No-7,Agartala. But the company did not shifted my telephone in spite of my repeated persuasions to the concerned officials of BSNL. On[protected] I have submitted an application to the SDE (Commercial ), O/O the GMTD,BSNL, Tripura with a copy to the GMTD BSNL Tripura , and the Chief Accounts officer(BSNL), Telephone Revenue, BSNL, Agartala With request to shift my telephone within 7 days or to let me surrender my land phone connection. Besides this I also requested for rental rebate (telephone & broadband) for the period from[protected] to[protected] due to out of service(complain No 66995 dated[protected] and from[protected] till date due to disconnection of my telephone for shifting.

After all my telephone has been shifted on[protected]. But the company did not given me the rental rebate as stated above involving an amount of Rs 1643.20.

Besides this the company charging @ Rs 149.00 per month being Hungama MoD since september,2010 without my concent. In this connection kindly refer to my previous complain.

So till date BSNL have been taken illegally a total amount around to Rs 3000.00. from me and they have not taking any step to refund the said amount to me.

So, I hope that a early action will taken from your kind end in this regard and thus obliged.


MRINAL KANTI NATH.
Mobile No [protected]
email ID [protected]@rediffmail.com

I live in Krishna Nagar (Giridih). I've purchased a new 3g sim of bsnl. In our area bsnl network is very poor. Plz help me......

I am using BSNL landline since last 10years& my telephone no is[protected].I was paying my telephone bills on regularly .Since last one year my telephone is not functioning at all,In this context ,i have noticed so many times this problem to concerned JTO even if also i have informed this problem to TDE phulbani,but till today no body has came to solve this problem.as this no is my business no ,i am facing so many problems.
hence it is requsted you to kindly take an action to solve the problem at immediate effect.
thanking you

Ravinder Kumar Ludhiana
[protected]

Mobile companies use value added services to dupe gullible customers (particularly PrePaid customers)
On my above mentioned no. BSNL has activated BSNL RADIO and VOICE CHAT without my request and knowledge. Now they are deducting a handsome amount (more than my real usage) on it. As soon as I recharge my phone balance gets reduced. Moreover whenever I tried to contact their toll free no. it gets disconnected as soon as I press the option to talk to Customer Care Executive.I got this phone as BSNL is a GOVT. Comapny and I expected them to be more genuine from their private counterparts. But experience shows they are no different. Profit is the sole motive and it should come even by looting the public

sir my phone is dead from 15 days but no bsnl worker handle tihs problem what should i do my phone no is[protected] and address is 58, vivekbhawan ghoda nikkas chauraha bhopal

Hello,
I have two mobile no [protected] and [protected] and inspite of registering DO Not call, I have not been given a regisration no and I contacted Bangalore telephone even top officials but nothing is working I also sent a mail to [protected]@gmail.com,which is also ineffective. Please help me and save me from unsolicited calls.
D.Nanjundan

Respected Sir,


Please Kindly Do On This When i Called on BSNL Mobile Helpline No:1503 in
Gujarat There is person Mr, Brejesh misbehave with me That Person say me
tere ko bolo na ki barbar bolu how they behave to
customers please do something about this topic because There Is Person Mr.
Brejesh on 18/04/2011 at 01:15 PM i talked with him & i said i want to talk
with your senior person & directly he put me on hold for 5 mint after he
talked & directly transfer to any other way i don't know please i am
requesting you kindly take any action on that.

Thanks You,
Sunny Bhadlawala,
BE - Computer,
Senior Head of Faculty,
TOPS Technology Pvt Ltd.
[protected]

I have many complaints through BSNL CustomerCare number i.e 1500 for the bad internet service provided by BSL Broadband. Since last week of March '11 the broadband link is horrible. My crucial bank transactions,class room coachings etc got hamperred and suffered a lot. I called upon the area Mancheswar SDO,and then he asked me to to call another number,then again from that person I got another persons number and the loop contineus. No respite till date. I am distant MBA student and I need a fast internet connectivity to attend the classes. So i rely on BSNL Broadband. I think I have no option other than this.

Hope anyone listens to it and help me in my studies.

This time I am lucky,as the connection is stable for sometime and I am posting this complain.
HELP........ HELP......... HELP...................

Dear Sir

This is to inform you that I Mr.Soumik Ganguly using the broadband services of BSNL and my landline number is [protected]. On 20th March 2011 I received a promotional call from BSNL Games on demand and they informed me if I activate this service initially to pay Rs. 200 which will adjust with the bill and I will able to download free games and software at a higher speed without affecting my current package but they did not inform me about the monthly charges. After getting the verification call again from them I came to know that I will be charged Rs. 200 every month. I request them to deactivate the service as I misleaded by them but I did not get any fruitful action. Today I again called them and requested to deactivate the service and now I informed that the service will be deactivate but I have to pay Rs.200 because of the activation which I will not pay.
I would like to request you kindly accept this letter as official complain and take immediate action to revert the charge and deactivate the services even asked for several time the service is not yet deactivated. I would like to inform you clearly that I will not pay the charge and for that whatever is required I will do but I will never allow anyone to cheat me and its never expected from BSNL as a Government undertaking organization.
Please do the needful.

Thanks and Regards

Soumik Ganguly
Mob. – [protected]
L L. - 26800088

My bsnl landline no. is[protected] . I no longer need the bsnl.indiagames.com service , hence this service needs to be discontinued/unsubscribed with immediate effect.
Thanks,
Vinod Kumar Gupta
M-266A, Vigyan Nagar
Annapurna Road
INDORE-452012(M.P)

Sir,

I am a BSNL customer for a long time (Tel #[protected]. Unfortunately the telephone is not working good for past six months. I have raised the issue to our immediate telephone exchange chadayamangalam and they didn't even cared to check/replace the faulty device.I have even raised a complaint to customer care (1500) Trivandrum but no response from there too. Its very disappointing that the BSNL customer care service is worst i have come across. It would be grateful if the complaint can be addressed.

Thanks in advance
Shamnad
mobile: [protected]

Dear Sir,

I have taken an unlimited Broadband connection on my tel no.2415204 somewhere in the month of September 2010. The Plan I have selected is Rs,749/-.

The net is not working approx. 10 to 15 days every month and BSNL sending bill for the full every month. With fear of disconnection of my phone connection I go on paying the bills.

I have made possible complaints to Nallasopara, Nodel Officer - BSNL Kalyan about the same. However to my surprise till date I have not received any reply from them. When I contacted Nallasopara exchange they told me to contact Kalyan. I have sent so many emails to Nodel Officer BSNL Kalyan for that too no reply. I am fed up with the services of BSNL. They want only money without providing services.

I humbly request that please do the needful.

CLEETUS KANNIKAL
A-203, Nageshwar Apts
Opp. Police Station
Nallasopara West
Dist. Thane 401204
Mob : [protected]

Dear Sir,

Since lst Nov. unauthorised deductions are being made by the BSNL from my Prepaid Mobile # [protected] I am requesting to call ceneter frequently for unwanted deduction. Customer call center is not responding since then and deductions are continue. I want to know the authorities where I could request for stopping such deduction and also for refund towards such deductions.

Thanks & Regards SK Singh

Sir,
I,Susovan Shandra, have taken a new BSNL prepaid connection(Mobile) ( Ph. No [protected]) through proper channel. I also submitted my passport picture and a xerox copy of Driving License (Address Proof). On 10th april'2011 , I also recharged 149/-. But recently i am not getting any network in this connection during last 3 day. In this region , all other BSNLs customer are getting network and they are not facing any problem. I also check my BSNL Sim with other Mobile handset. But i am got getting any network. I also called BSNL Customer several times. But i am not getting any solution from their side.

Please look into the matter and help to solve the problem as early as possible.


Susovan Chandra
Ph. [protected]
Email: [protected]@gmail.com
Burdwan

Resp Sir / Madam,
I paid my bill of Rs. 841/- online for my cell no [protected] (bsnl maharashtra) on 13/04/2011, from sbi bank account, but till now my bill is not updated, so kindly help me to activate my outgoing from my service provieders
yours
Ratnakar Chakorkar, Atpadi (sangli)
[protected]

sir,my bsnl prepaid sim has blocked,i hav entered the wrong puk code 10 times and now it is showing that....sim card rejected....what should i do now...plz help me....plz reply soon

My no is [protected].
I have a problem form my almost first day of BSNL mobile phone that I can't able to send sms to any Airtel no.
A lots & lots of times I complain this problem to bsnl customer care.Every time they gave me new complain no. Now i have a series of complains aganist my no.But my prob is still unsolved.
Seriously speaking,now I am fully fasted with my Bsnl provider.
By this site i just want to ask one ques to Bsnl provider that,Why they are so irresponsible & when this prob will solved??????


Pranay Mondal
Bolpur
Dist- Birbhum
Westbengal
India

Contract no. [protected]

sir we are using bsnl landline service and my number is 232836.
Sir my number is having problem of noicy line and dead phe. I have done complaint frm last six months but still the problem is nt solved. No öne is taking it seriously. Please help.
My no.[protected]
My add.-prakash mantri
Behind kirti garden vinobha nagar,
Tumsar.
Dist.-bhandara-441912
Alternate number- [protected]

I want to use WIFI with my broadband as i have the Desktop and the Laptop, with which i can use my laptop mobile for which i tried to configure but when i tried to open the site 192.168.1.1 and type the username and password as admin for both as said by the bsnl, it says authenticated password failure. Can anybody tell the procedure to re set the password or how to over come this problem.

Cell One is my Mobile Service Provider. In today's scenario, every consumer is very well informed & totally aware of what he or she expects in terms of service. Surprising fact is that BSNL / Cell One is still working like they were in the 60's!!!

Issues:

1. Terrible Customer Service through their Call Centre. They employ people who can barely speak legibly. Obviously no Training inputs have been given.
2. Inordinately long "queue" system to get through to someone in the Call Center & then when you talk to someone & if they dont have an answer for you, they just hang up & disconnect the call!!!
3. They dont give you an opportunity to explain yourself. They understand what they want to & answer accordingly.
4. I have asked to be registered on the "Do Not Disturb" list. The first few times, I was told that it will be done. With nothing happening & being bombarded with obscene messages, I called & insisted I be put on that list. Then I told it will be done in 24 hrs. I spoke to Mr. Anil Goud on 1909 & he gave me a Docket # D 07AP 43331. He said it will be done within a week. This was on 5th April. &th April I got an SMS from Cell One stating CPR URN[protected] for further reference. Today, 14th April I called 1909 & spoke to Madhavi at their Hyderabad Call Center & she said it would take 15 to 20 working days. When I got angry, she said she would get this done withing 2 days!!!

I dont want pictures of sexy Hot Women.
I dont want to know what Naughty Nayanatara is doing
I dont want to calculate my love
I dont want to find my Soul Mate
I dont want to know what is in store for me today
I dont want any Beauty Tips
I dont want to know of any promotions / Offers
I dont want any Cab Numbers
I dont want the best of Hollywood
I dont want any Love messages

I only want my Bill Information & my Banking sms'.

IS THERE ANYONE WHO CAN HELP ME PLEASE??????

The only reason I am not moving to another Service Provider is because I travel a lot & Cell One has good connectivity. Else I would have made myself scarce a long time ago!!!

Nirahul Rao S
[protected]