Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 575

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
tnlmpblr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

landline dead past two months

Address:Perambalur, Tamil Nadu

Sir/Madam,
I am now abrad,from January 2010 below landphone not working,i went to India last 23.12.2010
I gave writing complaint to A.E/ D.E Perambalur still now did not take action.
kindly take nessary action.

TELE.NO:O[protected]
ARUMBAVUR EXCHANGE
PERAMBALUR DIST.

Thanking you.

S.ANTONY VINCENT,
THONDAMANDURAI (POST)
VEPPANTHATTAI...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankit33
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of user id

Address:Ajmer, Rajasthan

I registerd with http://selfcare.ndc.bsnl.co.in/ for India with
MY customer id is=[protected],and my phone no is [protected] havung a broadband connection but still i did not get an password on my id what shoul i do with http://selfcare.ndc.bsnl.co.in/ for Northern India...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gurvir
from Amritsar, Punjab
Report
Copy

ignorance about requests

Address:Bathinda, Punjab

sir, i subscribe bsnl broadband connection on my telephone. at the time of subscription i subscribe the night plan but they give me unlimited plan without my permission .and after that i give a application to change that plan but they don't do anything after that once again i give another application to change my plan from 1st date of month but they change that plan at the same time without informing me so it make many problems in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pawanbhole007
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL 3g no connectivity or very slow

Address:Pune, Maharashtra

I have bought BSNL 3G datacard + wireless modem.
For first 3 weeks it worked fine, but not it almost stopped working.
Hardly it connects, that too loose connectivity after every 5 minutes.
Now i have already recharged with 4200 ( 6 months unlimited plan).
Feeling like BSNL cheated me.
My email id is pawan.l.[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parmar.ankur
from Jabalpur, Madhya Pradesh
Report
Copy

Activates caller tune without consent, now no way of getting it deactivated

Address:Indore, Madhya Pradesh

I am trying to unsubscribe caller tune, but no success.
The BSNL mobile number is [protected].

1. I sent a message with text BT DACT to 56700 ( I got a reply that this code of song is invalid)
2. I tried calling 56702 ( reply, I am not allowed to call on this number.) (On BSNL site it is mentioned to call 56702 to unsubscribe)
3. I tried calling on 56700 and followed the instructions to unsubscribe ( at...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak P.Jaykar
from Noida, Uttar Pradesh
Report
Copy

Poor Service

Address:Nanded, Maharashtra

Sir,
I am Deepak Prakashrao Jaykar,customer of BSNL with Landline no.229892 for Broadband connection with Plan of 900/-Rs per month with assurance by Bsnl to give speed of 1 Mbps. But from 2 months giving poor speed i.e.from 0kbps to 30 kbps such a lower range against plan of 1000 kbps i.e.1 mbps.
So many times communicated at their complaint no.240051.Everytime their executive came and just by giving assurance get them out.Everytime...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PankajGangath
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do Not Disturb

Address:Kangra, Himachal Pradesh

I Registered my Complaint about DND service many times at DND no. 1909, But it will not activated, Any time i call to Customer care of BSNL they Tell me that Ur service will be activated within 45Days, and now Customer care of BSNL tell me that we are helpless about Ur problem, So Please. help me and activate DND service on my No. "[protected]"...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
C
chandpoojari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BROAD BAND IS NOT WORKING SINCE 6 MONTHS AND THE BILLS RECEIVED REGULARLY FROM BSNL AND PAID BY US REGULARLY

Address:Thane, Maharashtra

Dear Sir,

We have a BSNL Broad band service which not working since last 6 month and we are receiving the bills continiously and the same was paid regularly without fail. We have made several complaints to BSNL but regret to inform the line starts for 2 mnts and gets disconnect immediately. BSNL service engineers are not at all attending the complaint nor they rectify the problem.Now a days all children get their school notes...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rk chaudhari
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg.a connection of broadband

Address:Surat, Gujarat

Dear sir,I am Rahul kumar Chaudhari residing at Uchchhal,Distt.Tapi.I applied for bsnl broadband on Jan.1,2011 forthe new connection.After one week They gave me a land line connection and told me to give broadband connection within a week.But,after fifteen days they did not provide me a connection.When I asked him for it they told me that as the work in progress it would take some time to give me modem.Now,before one week they informed me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rb215271
from Dibrugarh, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

login problem

Address:Nadia, West Bengal

i do not able to login to selfcare.edc.bsnl.co.in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rbpk
from Mumbai, Maharashtra
Report
Copy

not working

Address:Kerala

i have purchased the terracom 3 G USB Card Model LW272 from BSNL thalassery with IMEI No.[protected], sim no.[protected]. It worked for one day, second day onwards it is not even getting detected in the PC and no LED light in the USB.

Request immediate action, or atleast convey the problm, my contact no. [protected]. thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhiram143
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service problem

Address:Guntur, Andhra Pradesh

I am using Bsnl nestam plan mobile connection last 2 years costamer of Bsnl. i faced lot of problem in sms service, monthly i am using 23 bonus card for msgs balance. Msgs sent not correctly but balance always reduced, i am complating lot of times bsnl costmer care but no respone plzz solve my problem.............
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
ashishchoudhary07
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

( 01292440011)BROADBAND EVERYTIME OUT OF ORDER

Address:Faridabad, Haryana

we have taken unlimited plan of BSNL broadband connection ,but every time broadband has out of order not working properly. Also in this plan we havnot avail free call. we anecessary pay to BSNL.
Thanking You
Dharmendra Choudhary
Broad Band No.-[protected]
ASstt. Manager (M )
NHPC,Ltd, Sector-33, Faridabad
Haryana...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prima Automation (India) P Ltd
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ISD Facility not Working

Address:Mehsana, Gujarat

Gentlemen,,
We M/s Prima Automation (India) P Ltd having ISD facility and facing problems in Diling ISD Nos with the same since long. We are approaching Mr D M Patel[protected] and Mr A C Patel on 224500 @ Kalol Office as well on 252000 @ Mehsana office too. Till date, we havn't found any solution for the same. So, it is our humble request to sort the matter ASAP.
Hope, for kind co-operation soonest.
Thanks &...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jas k solanki
from Mumbai, Maharashtra
Report
Copy

PHONE TRANSFER

Address:Thane, Maharashtra

We have given application for phone transfer due to shift in our place of residence in kalyan only . 1 month have passed but we have not received our new bsnl landline number and also our internet is closed from last 1 month due to this problem. I have personaly met to the officer to discuss this problem he told me that within 2-3 days our landline will get started we will send our men . but it has also not happend 10 days have passed away....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
siryash
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sites not working from 1 month

Address:Thane, Maharashtra

bsnl bradband is nt a god site.There are so many useless similar sites openning when we go for bsnl uasage check.but the site which is recommende for bsnl broadband uasge is"selfcare.wdc.bsnl.co.in", which is not oppenning from last so many days.Ihv got two bills , one of rs.9000, & another 1 of rs.11000.
I hv seen that this site is included in worst sites of world records.This site donot open even @ Bsnl's ofiices.In...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
muhammadyasar
from Karaikal, Puducherry
Report
Copy

recovery of portal login

Address:Thanjavur, Tamil Nadu

sir

I have forgotten my BSNL Portal ID and i'm unable to check my usage. Please help. My phone number is [protected] (Tamilnadu - thanjavur dt)...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sandeep.2601
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile number not working since last 3 days

Address:Amravati, Maharashtra

My mobile no is [protected]. I have requested for number portability on 22/01/2011. I want to change service provider from BSNL to Reliance.
Since last 3 days my mobile number is not working. Reply getting that number does not exist. Please do some thing.......
Advise what can be done & how long it takes to get convert the service provider.

Please call on [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
J
janesh kumar
from Banswara, Rajasthan
Report
Copy

excess billing of usage charges

Address:Gautam Buddha Nagar, Uttar Pradesh

I have taken a broad band - combo plan 500(U/L) plan in the month of january 2010, Every month we have receipt bill of Rs 550 to 580 a month & pay the same up to sept 2010 in my consumer no 170848 but in the month of january 2011 I have recd a bill of sept 2010 of Rs. 2762.60 less discount 1068.99 and net bill rs 1762.60, As I am out of city my spouce thought that this bill of three month and paid in january 2011, today I am not only...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shameem_
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request BSNL PUK CODE

Address:Maharajganj, Uttar Pradesh

SIR, PLS TELL US MY BSNL PUK CODE
MOBILE N.- [protected]
SIM N.[protected]
Email us- [protected]@in.com
pls pls... I have not other bsnl sim....
Helpful
Be the first one to find this review helpful
Found this helpful?
38 Comments
Report
Copy