Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir,
Have purchased a Micromax MMX 300G Data Card from BSNL with a 3g sim of the current Rs606 plan.The problem is that the network signal keeps on fluctuating between 3-4 bars and for downloading the speed hardly reaches 120KBps.I stay in RameswarPatna area which is near to the Old town in Bhubaneswar.I had the impression that BSNL will be the best service provider but it isn't.Please help me out in this regard.

Sanjay Mishra
[protected]@yahoo.com

SUB:- BSNL BROADBAND NOT WORKING[protected]


I AM SUBSCRIBER OF BSNL BROADBAND SINCE LAST 6 YEARS. NOW I AM SO MUCH DISSATISFIED WITH THE POOR SERVICE OF BSNL BROADBAND.

1. MY BSNL BROADBAND IS NOT WORKING SINCE LAST 15 DAYS. MY COMPLAINT NO IS [protected]. THERE IS NO POSITIVE RESPONSE OF BSNL STAFF AND OFFICIALS. THEY TELLING ONLY THAT WE BOOKED COMPLAINT DOCT.
2. I GIVEN LETTER FOR MY ADDRESS CHANGE TO KAPURTHALA BSNL OFFICE IN THE MONTH OF SEP 2010, BUT TILL NOW THEY NOT CHANGED MY ADDRESS.I NOT GETTING BSNL BILLS SINCE LAST 5 MONTHS.
ALTHOUGH I DEPOSITED BSNL BILLS OF LAST 3 MONTH BOUCHER NO JL-D[protected] DT. 10.2.2011 RS. 2349/-.
3. IF BSNL CONTINUE THESE TYPES OF POOR SERVICE AND NON-RESPONSIBLE BEHAVIOUR WITH THEIR SUBSCRIBERS THIS WILL CONTINUE OF BSNL SRVICE DISCONNECTION.

I am the user and of the BSNL prepaid mobile no [protected] Iit is more than a week when ever I am calling the customer care centere No.[protected]no one attending the phone. Further the same problem occurs to my cousin Umapathi Mobile No.[protected] that unauthrisedly deducting money for devotional songs as he never applied for providing the devotional songs . This practice continuing last two months onwords . So humble request is that kindly stop this practice of deducting moey with out any demand from our side for installing devotional songs. Further please take care of your custumer care or call centere providing service to customers.

I had bought a 3G Data Card from BSNL customer centre at TDM Ballia, Dist- Ballia(UP). with Reciept No 3939 dated 05/02/2011
Along this I get a 3G SIM free with [protected] and officers alloted mobile no . [protected] of the same SIM.
The officials at BSNL O/O T.D.M. Ballia(UP) suggested me to do the FRC of RS. 120 and for net surfing charge with Rs.275/= for running your SIM.
I had Spent my money in doing FRC for Rs 120/= and Rs 275/= for net surfing.
But I am in vain when I didn't get any recharge amount in the Said Number. After Due enquiry I came to Informed that the SIM no. does not matched with Issued Number(for mobile) i.e. SIM No.[protected] does not matches with mobile no . [protected] of the same SIM.

I asked the BSNL officers who is responsible about my Vain and mental harassment for more than 10 days also I asked the officers to refund my all dues and alloted me new 3 G Sim free of cost, or do some needful

Subhash Chand

D. D. Singh Compoun
@ Post - Nagara, Ballia(UP)

Respected Sir,
This is to inform you that i Malay Kumar Singha a user of BSNL telephone with my landline number [protected], exchange- Nabanagar Halisahar ,dist 24 parganas (north), pin -743136 has lost my user portal id and password and thus unable to check the status of my account usage, i shall be highly obliged if you please provide me those important details .

thanking you,
yours faithfully
Malay kumar singha

I have applied for mobile number portability from my BSNL no. [protected] to aircell on 8.2.11; but still no. not ported. Enquired @ Aircell; but BSNL have not yet replied to aircell. By rule, they have to port within 7 days. Kondly help.

It is sad and very unfortunate, in spite of my repeated complaint, Internet connection is getting failed frequently and no solid action taken from BSNL to help their Customer.

I am really sorry to know the unhelpful attitude of all though there are several GMs, DGMs,.DETs, AEs, Nodal officers, Grievance officers etc.No one is taking any responsibility to rectify & find out some solution for trouble free internet.

Whenever i make complaint, I am getting different version from various BSNL Officials like:

1) Cable Fault
2) System Failure
3) Server problem
4) unauthorized digging of trenches
5) Different cable connections for different people
But no one takes little responsibility to find out "WHAT IS HAPPENING IN MEDAVAKKAM". Some people neighbors are not having the similar problem. Why only particular residences are getting affected frequently?

I feel, it is a SHAME and bad example for poor performance & unhelpful attitude of BSNL

I PURCHASED SUPER POWER PACK ON FEB 09 & THE VALIDITY END ON JULY 2011. AT PRESENT I HAD Rs 76/- IN MY ACCOUNT. SMS WILL RECIEVE ON 17.02.11 TO MAKE RECHARGE WITHIN 18.02.11, TO AVOID TO SUSPEND THE A/C, BUT I RECHARGE IT ONE DAY DELAY @ 19.02.11. NOW I HAVE Rs 176/- IN MY ACCOUNT, AGAIN THEY SMS ME TO RECHARGE WITHIN 06.03.11, & AGAIN SUSPENDED ALL MY OUT GOING CALLS, ( THE VALIDITY OF Rs 110/- IS 30 DAYS), SUSPENDED THE OUT GOING CALLS IS TOTALLY INJUSTICE I WANT TO KNOW HOW THEY CALCULATED THE RECHARGE CURENACY SHOULD BE USED WITHIN 24 HRS. SO I WANT CLARIFICATION 7 SUBMIT MY COMPLAINT.

MY MOBILE NUMBER [protected]

I am shanku das.My telephone number is [protected] .i am also a broadband customer.When I applied for broadband connection for unlimited plan “they tell me a plane have rs. 500 rural unlimited”.then I agree and fill the form for help of the customercare officer.But when get my monthly bill this time I saw I have no unlimited plan. Amount of my bill is to long.

Sir please tell me what I do in this time.

Shanku das
Vill+p.o paranpur
Malda
Contact no :[protected]

Hi
I surrendered land phone instruments supplied by the dept for [protected] & 2255503 on 23.7.2010 consequent my superannuation at Tirupati and moving to Hyderabad. I owe no dues to the dept . So far advance deposit amounts for land phone & broad band connections were not settled and refunded to me as on 19.2.11. I am unable to describe lethargy in settling the deposit with BSNL At the time of closing connection , they politely asked me why you are disconnecting the connection . once you submit the request with instruments , no response to my mails. I marked a copy to district greivances , BSNL . It is also of no avail. No courtesy to correspond.
Pl. advise.
Yours,
S.Srinivasan

Sir, I deposited a sum of Rs. 750/- towards security deposit in GMTD Office,bhubaneswar in respect of new connection of land line & broad band ( home plan 500c) in my residence at laxmisagar colony. on dt. 29.01.2011 . My area comes under SDO,BSNL jayadurga nagar. After several request to J.E in his office ,they connected to my land line on dt.09.02.2011 but till today ie.dt.19.02.2011 , they have not yet connected broad band to my computer. Pl. tell me whether it will be connected during feb.2011 or afterwords.
thanking you,
subash chandra nayak
[protected]
dt.19.02.2011

That I Sri Subash chandra Nayak , Laxmisagar Colony purchased a 3G Data card @ Rs.2000/- from G,M T,D,Bhubaneswar on dt, 03.01.2011 . As the data card did not work in my hcl computer ie it did not show any signal,I wanted the help of the staff at your customer care but nobody helped me . so I request higher authorities of BSNL to help me to exchange for a better one.
Thanking You,
Subash Chandra Nayak
[protected]

Sir,
MY TELEPHONE NUMBER[protected] IS NOT WORKING FOR LAST EIGHT MONTHS. NO BODY OF SHYAM NAGAR TELEPHONE EXCHANGE, SHYAM NAGAR, KANPUR BOTHERS TO HEAR MY COMPLAINTS. THE PHONE IS STILL NOT WORKING INSPITE SEVERAL REPEATED REQUESTS.


( Kalpana Srivastava )
Flat No. 203,
Agrawal Apartment -2,
'E' - Block,
Shyam Nagar,
Dated: 19.02.2011 KANPUR - 208 022

Hi sir,
I am getting frequent calls from two mobile numbers,
1) Tata Docomo GSM No:[protected]
2) BSNL Cell One GSM No: [protected]
they speak very bad and vulgar words. Message is also coming from the nos.
Please block any kind contact or message from those nos. My no is [protected].
Keep my details confidential.

namaste sir
mera nam ghanshyamdas.u.lund hai
mai ulhasnagar me raheta hoo sir mai bsnl ka user hoo mera number[protected] sir mera phon kareeb 22 dino se band hai maine 29/01/2011 per complent ki hai
complent no 1813937 lekin abi tak phon band hai mai ulhasnagar ke teliphone exchenge me MR MANANI se mila to un ka kahena hai apke era ka ek hi complent (sirf apka hi phone band hai)usko sudharne me 8 se 10 din aur lag jayenge kiyu k apke area ki koi our cumplent hi nahi hai maine unse kaha ye kaisi service hai hame to phone SURENDER karna chahiye to unhone mujse kaha chalega ap SURNDER krdo hum apko sirvice nahi de sakte kyuki hum bahut nuksan me chal rahe hai app kisi be privet compeny ka wier-less phon lelo sir hum 27 sal se bsnl land line ke user hai ye customer ki izat hai app hamareliye kiya kar sakte hai krupaya muje mail kare
[protected]@rediffmaill.com OR CALL ME [protected]

My mobile No.[protected]. I have requested for MNP to Vodafone on 29.01.2011 for transfer of my mobile service provider BSNL to VODAFONE.The port Code is BKB34B2M.But, 22days have passed, BSNL is silent in this matter.Vodafone blamed that BSNL is not sending acceptance and withheld the requests in most of the cases.I have paid all dues upto 14.02.2011 and did not send any call after that date. The customer care of BSNL is not responding to my problem.May I get help to change my mobile service provider from BSNL to VODAFONE.

I have Purchased a bsnl 3g sim and the 3g speed is very very low i think that Bsnl Has fooled me
SO I RECOMMEND THAT NEVER USE BSNL 3G IN HIMACHAL PRADESH

PURCHASE IDEA 3G WHICH WILL BE LOUNCHED COMMERCIALLY ON 21 TO 27 FEB 2011 IN HP
OR
JUST WAIT FOR AIRTEL 3G IT WILL TAKE 1-2 MONTHS TO START IN HP

AVERAGE TEST SPEED OF BSNL 6 MBPS BUT PROVIDING 20kBPS-40kBPS SOME TIME 1MBPS
AVERAGE TEST SPEED OF AIRTEL 3G WILL BE 8 MBPS 2MB MORE THAN BSNL 3G IN HP
WHEN IT WILL BE LOUNCHED

The new BSNL portal selfcare.wdc.bsnl.co.in is not useful. This site is not opening at all. I am using I E browser 6 .The previous BSNL portal was opening on all internet browser. How one can check now broadband usages. The new selfcare BSNL portal should be removed / cancelled immediately. BSNL broadband users must protest the new portal selfcare.wdc.bsnl.co.in.

I have a Reliance GSM connection.After the launch of MNP I would like
to change my cell number to BSNL.Because the Reliance GSM network have very low inbuilding coverage in my location(Arthunkal).I had already submit the
Address,Id proofs and photograph in BSNL office Cherthala on Thursday 2nd
February [protected]@ 01:40pm.After seven days my reliance GSM number is migrated to BSNL network but I can't get any incoming calls till now in that number.And the out going call is active in the new BSNL SIM and my old RELIANCE GSM SIM????.
Then I went to BSNL office Cherthala for complaint the same.They collect all details but there is no solution.I have also complained via the customer care number in Cherthala.But they don't rectify the problem and not take any action and I get very BAD support from there!!(This is a pathetic condition of BSNL services in this competitive time).I'm work with Reliance Communication and compare to BSNL we give better customer support.But due to the inbulding coverage(because the freequencies of BSNL and Reliance GSM are different)is very low in my area and the 3G network;that I think to change one of my Reliance connection to BSNL.
Due to this INCOMING not received issue I can't use my number.
Now I think to change the number to the home network(Reliance)because the calls are very important for me..

PLEASE NOTE:Before the migration to BSNL all customers "think Twise" because the customer care support is very poor!!
-Bibin

Dear Sir,
I had already registered with NDNC with Bsnl on 23th october 2010 and my mobile number is [protected]. But I still receiving both calls and SMS. Also receive a call & massage date 11jan Bp-free, 15 jan Bp-javed, 17 jan Bp[protected], 19 jan Bp-56363, BP- top 5, Bp[protected], 21 Jan BL- Big Bazar, 22 Jan BP-Latest, 22 Jan TD- Parul, 24 Jan TD- Parul, 30 Jan BP[protected]. After start DND service 75 days these massage send me.
So, please suggest me now what should I do.