Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
Resolved
6087
Unresolved
9865
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 572

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
gcd734
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request of MNP not accepted

Address:North 24 Parganas, West Bengal

My mobile No.[protected]. I have requested for MNP to Vodafone on 29.01.2011 for transfer of my mobile service provider BSNL to VODAFONE.The port Code is BKB34B2M.But, 22days have passed, BSNL is silent in this matter.Vodafone blamed that BSNL is not sending acceptance and withheld the requests in most of the cases.I have paid all dues upto 14.02.2011 and did not send any call after that date. The customer care of BSNL is not responding to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
navee_82
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Low Bandwidth

Address:Shimla, Himachal Pradesh

I have Purchased a bsnl 3g sim and the 3g speed is very very low i think that Bsnl Has fooled me
SO I RECOMMEND THAT NEVER USE BSNL 3G IN HIMACHAL PRADESH

PURCHASE IDEA 3G WHICH WILL BE LOUNCHED COMMERCIALLY ON 21 TO 27 FEB 2011 IN HP
OR
JUST WAIT FOR AIRTEL 3G IT WILL TAKE 1-2 MONTHS TO START IN HP

AVERAGE TEST SPEED OF BSNL 6 MBPS BUT PROVIDING 20kBPS-40kBPS SOME TIME 1MBPS
AVERAGE...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jayant1952
from Parli Vaijnath, Maharashtra
Report
Copy

Broadband usage checking

Address:Sangli, Maharashtra

The new BSNL portal selfcare.wdc.bsnl.co.in is not useful. This site is not opening at all. I am using I E browser 6 .The previous BSNL portal was opening on all internet browser. How one can check now broadband usages. The new selfcare BSNL portal should be removed / cancelled immediately. BSNL broadband users must protest the new portal selfcare.wdc.bsnl.co.in....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
bibz
from Kayankulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After 19 days MNP not done.

Address:Alappuzha, Kerala

I have a Reliance GSM connection.After the launch of MNP I would like
to change my cell number to BSNL.Because the Reliance GSM network have very low inbuilding coverage in my location(Arthunkal).I had already submit the
Address,Id proofs and photograph in BSNL office Cherthala on Thursday 2nd
February [protected]@ 01:40pm.After seven days my reliance GSM number is migrated to BSNL network but I can't get any incoming calls...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lalit narayan
from Chandigarh, Chandigarh
Report
Copy

Registered AS NDNC

Address:Agra, Uttar Pradesh

Dear Sir,
I had already registered with NDNC with Bsnl on 23th october 2010 and my mobile number is [protected]. But I still receiving both calls and SMS. Also receive a call & massage date 11jan Bp-free, 15 jan Bp-javed, 17 jan Bp[protected], 19 jan Bp-56363, BP- top 5, Bp[protected], 21 Jan BL- Big Bazar, 22 Jan BP-Latest, 22 Jan TD- Parul, 24 Jan TD- Parul, 30 Jan BP[protected]. After start DND service 75 days these massage send me.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
ssgowtham
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection dropping and Bad Customer service

Address:Karnataka

I have subscribed for th Broadband service from BSNL (BSNL Landline No:[protected]. The plan is Rs. 900/- Home Combo Broadband plus (which says 4Mbps speed for upto 8GB download and thereafter 512Kbps speed Unlimited access + 400 calls free per month).

However, we have never been able to even surf at even the speed of 256 Kbps (which is not what we have opted for). And more importantly, the connection breaks very often during...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunilkumaratsbi
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ERRONEOUS BILL

Address:Ranchi, Jharkhand

Phone No.[protected]
I am getting wrong bills of the above mentioned phone number.
My connection was installed in July but started working from 22 nd November10 only. But Bills are received from July'10 onwards. Further, Internet Broad Band bill is also attached from July'10 whereas Broad Band installed from 12/01/2011.

Please send rectified bills for payment.

Regards,

Sunil...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shainparayil
from Kunnamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP PORT OUT

Address:Kerala

On 2011 February 1st I given an MNP request for my mobile number "[protected]" UPC “BLNWSLBD” from BSNL to MTS, yet it not activated (even after 18 days of request) and still I can use my same BSNL number.
So I contacted many times with MTS customer care and they are saying BSNL is not allowing to port out.(NO REASON) . While I contacted with BSNL they are telling they don’t know anything about this.
...
Helpful
2 other people found this review helpful
2 found this helpful
9 Comments
Report
Copy
D
deepthimakam
from Guntakal, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

froud

Address:Anantapur, Andhra Pradesh

Hi,

On 17th Feb one of the BSNL customer care person called to our land line and informed abt the offer for
games on demand like i[censored] subscribe for GOD u ll be detected 200RS from u r bill.. Even though i got doubt i subscibed it.. and finally he said u ll get a call again with in 2 min but dont ask any doubt bcoz the offer starts from tom but v r giving from today.. Immediately i called to BSNL customer care then...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
W
waghelay_y
from Ahmedabad, Gujarat
Report
Copy

landline phone not working

Address:Gandhinagar, Gujarat

my land line phone is not working last 25 days. I complaint two time but yet not attand my land line phone.my phone no[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
14 Comments
Report
Copy
B
beedusr
from Guruvayur, Kerala
Report
Copy

deactivation of games

Address:Bangalore, Karnataka

Deactivation of games.

some months back BSNL had offered one month trial online games and that only if we were interested it will be continued . Now in spite of my cancelling the same i am being billed the amount. Please deactivate the on line games package forwith. My telephone no. is[protected]. Thank you

Beedu Sudhakar Rao...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
shrinandaajit
from Coimbatore, Tamil Nadu
Report
Copy

REMOVAL OF CALLER TUNE AND ALL VALUE ADDED SERVICE

Address:Gujarat

I HAVE NEVER SUBCRIBED BSNL CALLER TUNR ,STILL I GOT THE FACILITY. INSPITE OF TAKING TO CUSTOMER CARE WITH MR. MANOJ,,MS BINDI, FOR REMOVAL OF ALL CALLER TUNES AND THEE VALUE ADDED SERVICE ,,,I HAVE NOT GOT ANY POSITIVE RESPONSE FROM YOUR SIDE AND MY COMPLAIN STILL REMAINS PENDING. FOR EVERY SMS YOU CUT MY MONEY AND ALSO ON THE NAME OF RENEWAL YOU AGAIN DEDUCT IT FROM MY BALALNCE,,,,,IS THIS THE SERVICE BSNL IS PROVIDING,,,,NEVER HELPING...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
alamjamshedkir
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call log history

Address:Katihar, Bihar

Dear Sir
Can u provide call log history (incoming & outgoing) during the time 7pm to 10pm on mobile no [protected] and May be email on email id- [protected]@rediffmail.com
with thanx and regard...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
Prem Kumar Menon
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BROADBAND cheating

Address:Ernakulam, Kerala

BSNL broad speed assured is 8MB/s and we are in Rs 4500/- combo schme..
but what we actuallay getis around 2 mb/s..
Approched many times broadband help deska nd BSNL exchange..
They are unable to resolve this..
Cheating continuing in the form of their bill of the order of Rs 6000/- per month.
Where to address this issue..pls find the broad band speed test done on 16-02.2011..
my contact email is..br...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
skgche.89
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gprs settings

Address:West Bengal

i am sandip kumar ghosh my bsnl no [protected] they can not give me the inter setting a have launch a complaint 12.02.2011 but there is no solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
R
rblsoni
from Bengaluru, Karnataka
Report
Copy

Excessive billing of telephone and broadband

Address:Gurgaon, Haryana

Despite numerous telephonic, fax and web complaints about phone and broadband[protected], no solutions have been worked-out. The warning for disconnection has been given.
Dr. Ram Bhajan Lal Soni...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ankit01717
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response

Address:Dhar, Madhya Pradesh

sir ,
maine apna bsnl andline connection[protected] ko katwaya tha aur saath hi saath auski receipt bhi li thi and instument bhi jama karaya tha par har mahine bill aa rahe hai manawar office aur dhar office me koi jawab nai de raha hai ....................i hope thats final way to complaint at you....please aap mere no
[protected] jo ki ankit kumar hemant kumar ke naam se tha auske baare me respond kare aur secureaty...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogeshdevi2010
from Sangli, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care number not responding.

Address:Maharashtra

Dear sir/Madam,
I Yogesh devi complainting for bsnl service provider that customer care no. not responding from last 5 days.bsnl customer care no:- 1503 for prepaid mobile. since balance check request not activated (*123# or *112#) i can not see my balance from my mobile no.. same problem occures in my family member. but due to bsnl lack of service we can not find solution. so u r reqested pls.help in this matter. & give solution....
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
S
shajanjose
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online recharge not completed

Address:Kerala

I have recharged my BSNL Prepaid Mobile Nos. through BSNL online recharge, Rs. 220 for Mobile No.[protected] and Rs. 55 for [protected] on 15th Feb 2011. The amount the already deducted from my Punjab National Bank account, vide transaction ID Nos. TRTR/[protected]/[protected]:37:32/UBP and TRTR/[protected]/[protected]:44:01/UBP

I am registered user of BSNL online recharge, My user ID is : shajanjosepj

Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Veluri.Ramanjaneyulu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CALL CHARGES

Address:Nellore, Andhra Pradesh

When i call to other network they charge more than respective my plan.
my plan is : nastham
(when i call to except BSNL network they charge extra amount)

for example:

i called [protected] at 12:11p.m in[protected] and my call duration is 457 secondas,to this call they charge Rs 5.70 ,according to my plan to charge Rs5.484.
in this case they charge more than actual charge.

i faced...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy

Recent comments about Bharat Sanchar Nigam [BSNL] services