Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
Resolved
6087
Unresolved
9865
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 579

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
piyush801
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service

Address:Surat, Gujarat

I HAVE TALKED TO CUSTOMER CARE 3 DAYS AGO REGARDING GPRS SETTINGS, HE TOLD ME THAT I WILL SHORTLY RECEIVE MESSAGE OF SETTINGS, THEN AGAIN I CALLED IN THE NOON THEN AGAIN HE TOLD ME THAT WE WILL SEND YOU SETTINGS IN SHORT TIME, NOW THE TIME IS OUT OF ACCESS THAT YOU PEOPLES DOES'NT UNDERSTAND THE VALUE OF THE CUSTOMERS.NOW WHEN I CALL AT CUSTOMER CARE AND TELL THAT I WANT THE ANSWER THEN THEY JUST PUT MY CALL ON HOLD, AND DON'T EVEN...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
kuldipsood
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty since long

Address:Kangra, Himachal Pradesh

My telephone No. is[protected] in village Mandhol PO Thara Tehsil Baijnath Distt Kangra HP is faulty since 14/1/11 and complaint lodged with BSNL Dharamsala not attended till today though 14 days has elapsed.It is under SDO BSNL Baijnath.Bsnl is going to introduce new schemes of Broadband and not paying attention to od connection.

Kuldip Chand sood....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
X
xaditix
from Delhi, Delhi
Report
Copy

Wrong BSNL Broadband billing and no response

Address:Bangalore, Karnataka

I HAVE BEEN BILLED WRONGLY. WHEN I APPLIED FOR THE CONNECTION HOME COMBO ULF-1000, IT WAS EXPLAINED TO ME THAT I FOR THE FIRST 12 MONTHS, THE USAGE OF THE MODEM IS FREE OF CHARGE AND FROM THE AFTER THAT TIME, I WOULD HAVE THE OPTION OF EITHER MAKING A FULL TIME PAYMENT FOR THE MODEM AT ONCE OR PAY RS. 80 PER MONTH UNTIL THE FULL AMOUNT OF THE MODEM WAS RECOVERED (10-13 MONTHS, IT WAS TOLD).
THERE ARE NO CALL CHARGES. IN MY DEBIT ADJUSTMENT...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajay0059
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unresolved complaint lodged before 10 days

Address:Gujarat

complaint lodged wide [protected] still is unresolved, un attended. The local office bearers no. 255225, 253300, 240800 do not respond....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
Sanjay Bhandarkar
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Bill Issued

Address:Nagpur, Maharashtra

To
BSNL, Land Line
Nagpur

Sub: - Always It is advised to go-Internet Online BSNL Bill Payment Till Date proper / Correct Facility is not available for (Example – Like Online payments Mobile Bills Or Maharashtra State Electricity Distribution Co. Ltd –Billing online Faculties)

My Telephone no –[protected]

Regularly I am a target fromBSNL Accounts every time I have been issued...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shivling Bhandarre
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

large Bill Amount

Address:Latur, Maharashtra

Dear Sir/Madam,

I have 2 Sim of BSNL Agriculture Plan with 99/- rental per month but my last month bill is 228/-. on every sim,actually i don't have this usage.
Pl give me solution in this.


My BSNL No-[protected]



Regards,
Shivling Bhandare
Latur....
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
G
gaurav_nitt
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disconnection problem

hello everyone i hv bsnl modem MMX372G 3G USB MODEM.IT is disconnects after a minutes.actually my sim is from uttar pradesh but i am using it in trichy (tamil nadu).does it has some thing to do with roaming issues...........plz help me,,,,,,,,, it's over 2 weeks and prblm still continues......
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rajaramiyer23
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for credit rs.140/-

Address:Salem, Tamil Nadu

for Prepaid sim card, BSNL without information activation done and debit Rs.110/-, as done topup on 22.1.2011 on the same date they have debited Rs.140/- (for activation for History, Subash Chandra bose, Swamy Vivekananda and Astrology ) Rs.30/-+Rs.30/-+Rs.25/-+Rs.25/-

To whom we have to consult and yet waiting for credit from BSNL.

Any body please help us after day work we earn a sum of Rs.100/- and recharge...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anugrah jha
from Delhi, Delhi
Report
Copy

VERY SLOW BROADBAND SERVICE

Address:Jagatsinghapur, Odisha

SIR,
AS ANNOUNCED BEFORE SELLING 3G DATA CARD ITS BROADBAND SERVICE ,IT SPEED WIILBE 21MBPS BUT IN ACTUAL 2KBPS OR NOT HAVING PROPER NETWOK....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
anas786313
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

puk code

Sir,
my mobile no. [protected] & my sim no.[protected] i want to my puk code by email...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
T
Thamban Nair
from Turaiyur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNSUBSCRIPTION

Address:Kasargod, Kerala

Dear sirs,

I hd revd a call from u on Oct 2010 informed that this from BSNL and open the site,is not chargeable
it is absouletly free hence I hv opend the account and downloaded the player after that I hv not go to
this site.In the meantime I hd revd my telephone bill noted Rs.200/- for Games, then I hv checked the
account and found that the usage is 0% and how r u charges this amount? I am not interested...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
deep2604
from Chandigarh, Chandigarh
Report
Copy

Unwanted Balance Deduction From Prepaid Mobile

Address:Ambala, Haryana

Hi i am a bsnl prepaid GSM Mobile subscriber. My Mobile No. is "94******99".
It is referecned to Complaint id "A16HR433778" regarding automatic deduction of balance from my prepaid account.Rs 30 has been deducted automatically from my prepaid BSNL GSM Mobile with No. "94******99". I have called up so many times to cust care. They said it will be refunded with 24-48 hours but still no luck. I have called...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jugnubarbie
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of bsnl.indiagames pack

Address:Thane, Maharashtra

we want to de-activate the bsnl.indiagames.com pack imidiately.kindly de-activate the pack.as we dont want to pay for it......
Helpful
Be the first one to find this review helpful
Found this helpful?
24 Comments
Report
Copy
D
durgadevithapa
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHANGE OF BROADBAND COMBO PLAN

Address:Dehradun, Uttarakhand

Dear Sir/Ma'am,

this is to bring to your kind attention that for last 2 mths the BSNL staff (both St.Thomas & Patelnagar branches) are not cooperating to change my broadband plan from 600combo(2.5gb plan) to 625 combo (ultd plan). I had given my first application on 26Nov10 which was rejected for unknown reason by the BSNL staff. At second time I had changed my plan online on 30Nov10 and the status is still pending...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sridharanraj
from Mumbai, Maharashtra
Report
Copy

DEDUCTION AMOUNT 55678

Address:Thanjavur, Tamil Nadu

My phone number is [protected]. No GPRS connection to my phone. the55678 is deducting
rs,30/- for the last3months, from November 2010. 26/10/2010 I made complaint with customer service, they
ask me verify with 456*00#, it shows no service active. I have not utilising any service. this month 19th jan
received a message i[censored] don't want the service send a message UNSUB FUSION to 55678, as that i done, I
received...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
javeed ahmad war
from Kud, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT ABLE TO CHECK BROADBAND USAGE

Address:Budgam, Jammu and Kashmir

I talked with customer care executive(BSNL BROAD BAND SERVICE)few days ago, in order to check usage of the perticular service. As told by them i registered my account(selfcare.ndc.bsnl.co.in) with my CUSTIMER ID____________ and other perticulars mentioned in the registration form.Reply was shown that i will get the registration confirmation and my password through my email.Since then three days have passed and i hav'nt recieved any confirmation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Eajya Lakshmi
from Mancheral, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

remove mobile tower installation

Address:Rangareddy, Andhra Pradesh

Sie.

I am a owner of Flat No.304, Jaya Apartments, Huda Complex. Saroornagar, hyderabad.5 years back, when, I am a president of Jaya welfare Association, without my knowledge. some of the owners has entered agreement with B.S.N.L. mobile tower installation. After installation, I am and my family suffering from severe health problems. I am unable to residing the health hazardcaused by the EMV from these towers, shifted my family...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
sujithms
from Muvattupuzha, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer Support From BSNL

Address:Kottayam, Kerala

I have been using BSNL broadband service since 2007. In last few months its not working well. I have complained the authorities of the issue many times but was really disappointed with their response. My father is a retired BSNL employee. Therefore whenever I visit the exchange I get a warm smile from the people there. But I am really sorry to say that their service ends up in that. After hearing the complaint they will come soon but can't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Y K Shrivastava
from Bengaluru, Karnataka
Report
Copy

Unsub hot model pack

Address:Bellary, Karnataka

Dear Sir/Madam

I have BSNL mobile service,(No. [protected], Karnataka state) since the month of may' 2010, by mistake I accepted the wap pack, after this they have started sending hot model of the day photograph every day two times, against this they are deducting money Rs 30.00 per month. From month of May I am trying to unsub the pack but have not been successful. I have talked to customer care several times, they given...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nsivagnanam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they steal money in the name of giving tunes which I never wanted

Address:Chennai, Tamil Nadu

Dear

BSNL steals my money RS.30/- for providing tunes of stupid cine songs / BSNL promotional songs without my consent. every month. All their customer care give advice only; never care to take the complaints. The deactivation procedure of +56700 also so callous of attending the request. Insisting us to continue the tunes and without hesitation steal the money again.

Please advice me how do I go about RTI...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy