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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 574

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P
pradeep158
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No services provided despite of payment taken

Address:Gurgaon, Haryana

Hi Team,

I requested for a BSNL Broadband connection through the BSNL representative on 29-Jan-2011. The person came to my place H.No#A-37, Sanjay Gram, Opp. Sector-14, Gurgaon, Haryana - 122001.

A person from BSNL office took the payment for Rs. 2350 on 29-Jan-2011 & filled the application form. He gave me a work order no. 749. When I tried calling the person (Shailendra Chauhan) who came for feasibility...
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khr3035
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM BLOCK

Address:Hyderabad, Andhra Pradesh

Dear Sir,

Today morning i have lost my mobile with the BSNL prepaid SIM and the no [protected],Request you to pl block the sim to avoid the missuse and pl issue a new sim for the same no.

Regards,

N.Krishnareddy,
Hyderabad....
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YOSHOBANTA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VERY VERY SLOW SPEED

Address:Sundargarh, Odisha

Bad speed of bsnl 3g data card speed
I Was Purchases for bsnl 3g data card on[protected] with 7.2 Mb/s Speed but it never gives me a better speed. Always I am getting a speed of only 12 to 18 kbps during download. Immediately matter was reported to the S.D.O.. Commercial of BSNL, ROURKELA AND D.G.M. COMMERCIALS BUT NO RESULT. SINCE THEN I AM RUNNING FROM PILAR TO POST OF BSNL ROURKELA OFFICE . BUT NO RESULT. THEY ARE JUST HELPLESSLY...
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anup4khandelwal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Intermediate,slow speed.

Address:Pune, Maharashtra

I have bsnl broadband unlimited plan. From past many days I am getting very weak signal. I did lodge complain in Lonavla bsnl office but no one took my complain seriously and nor I am getting any response from them. I am facing this issue from past 4-5 months. Can you please help me out?...
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E
eshupcc
from Meerut, Uttar Pradesh
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username and password not received

Address:Saharanpur, Uttar Pradesh

i want my username and password for selfcare.ndc.bsnl.co.in site ,on which i had registered 2 weeks before and still not received my password so please help in issuing me my password as soon as u can because without this password i m unable to check my broadband usage . so send my username and password on my email soon because local authorities response is not satisfactory

my details r as follows :-
customer id -[protected]br...
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S
sanjkum
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DND Registration Failure

Address:Odisha

Previously registering in NDNC(national do not call) was not possible. I had hoped after new system effective 10.02.2011 things will be ok. But still BSNL is sleeping. Registering by sms to 1909 is not accepted. Calls to 1909 from all BSNL mobile unfortunately connects to BSNL landline service. When asked about that they say that is problem in BSNL and has been remained since long time and can't say when will be rectified. All most every...
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balaji7689
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra charge

Dear all,
my phone no is 27294673 last one and off year i was using bsnl wireless phone and i have payed all bills properly.
and i did't apply the internet connection any thing but from apr 2010 extra amount comming in my phone bill, i told this issue
in kanchipuram BSNL office but no one response me. pls take action immediatly

email id : [removed]
Phone no : [removed]

Thanks...
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K
kcantony
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DND service

Address:Sonbhadra, Uttar Pradesh

I have registered my cell no. on DND service in Feb’11 and the DND service has been activated for my mobile phone. But still I get some promotional SMS from different company, especially from BP. When to curb the Unsolicited Commercial Communication, the NDNC Registry has setup law, it should be adhered to without going into vain. Competent authority should look into it to see that the rule framed is not violated.

KC...
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kamalaasha
from Delhi, Delhi
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DEDUCT ACCOUNT BALANCE & SEND 1051 SMS IN 7 HOURS

Address:Odisha

Dear sir
with due respect i am kamal narayan pandey residence at pandey dham near laxmi rice mill jharsuguda sir BSNL have been deduct my account balance without any notice/masseges when i am calling customer care he says that i have booked your complaint docket number is BO8OR176151 on date 08/02/2011 but when i recharge my account bsnl deduct my balance daily 10 rupees when available i am total disturb due to if i have...
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S
sunil53
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of devotional music and chat service

Address:Chandigarh, Chandigarh

I lodged a complaint docket no. B09 PB 658513 dated 09th February, 2011 at 2.42 P.M. for deactivating Devotional Music as well as Chat Service but it has not been deactivated, still. My earlier complaint docket numbers about deactivating devotional Music services are as follows:

B07 PB 642725 February 07, 2011

B02 PB 603991 February 02, 2011.

L 28 PB 262076 December 28, 2010.

A 24...
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agmtr86
from Nawalgarh, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Badly behaved by the employees of telephone exchange

Address:Mathura, Uttar Pradesh

I'd registered a complaint in Krishna Nagar Telephone Exchange regarding No dial tone (in my BSNL landline phone[protected] on[protected]. But all was vain. I tried my level best to get it corrected soon, so i met to its SDO three times in between[protected]. On[protected], after getting no solution, I'd decided to surrender my phone connection. To get further process in this regard, it needs to be signed by the SDO...
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C
cpsurendranath
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL 3G SIM is very slow

Address:Chennai, Tamil Nadu

Hello Sir,

I am Surendra Nath Chintapalli, I took a 3G Post Paid SIM in a six months offer by paying (4200/- + 2000 = 6000/-).
Number is [protected], A/c No[protected].

I took this connection from a BSNL Marketing agent.

Complaints -

1. Inspite of paying full 6 months tariff for an Unlimited Plan, the BSNL accounts section put me in the wrong plan and they disconnected me and...
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Baldev Ahuja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

telephone + band lying dead

Address:Haridwar, Uttarakhand

Dear General Manager
BSNL Haridwar

D/Sir

I am very very sorry that inspite of lodging complaints at 250580 and [protected] and 198, none of the concerned of your department has cared to set my telephone 250357 right which is lying dead for the last 7 days. Really the sercvices of your department USELESS . You people are only worried to collect the rentals and let the subscribers go to hell.
br...
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Rakesh Ranjan Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BROADBAND SERVICE IRREGULARITY

Address:Ramgarh, Jharkhand

This is my second complain via this site,but it seems to me that,this site is useless because nothing has happend or no one has taken any kind of Steps about the irregularity of Broadband Connection in Patratu.
People are paying lots of money every week just for nothing, and the BSNL's Officers are not paying attention for this problem,they are already getting their Salary,but their salary also comes from Us. Indian Government...
+1 photos
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cmchp62
from Arcot, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband and phone not working

Address:Vellore, Tamil Nadu

vellore 2224020 land line and broadband connection not working past two days complaint lodged no response...
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rajeshwatve
from Nagpur, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G Signal from tower stopped

Address:Sindhudurg, Maharashtra

Since the 3G Services started in the city, i used to get good 3g signal form the bsnl tower nearby my residence. Since last 1 week, the 3g signal has stopped completely. The written complaint was given at the Customer Care Center as well as registered the complaint at the BSNL Call center & docket no. was given. But so far, no change in the status....
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Maskati
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating / stealing

Address:Pune, Maharashtra

I am a BSNL cellone prepaid customer.My number is [protected]. I got a message saying that if I want to start DND (DO not disturb) to avoid unwanted calls and messages,please sms the 'start DND' to 1909. I did the same.I got a reply also that it was registered.

After 2/3 days I got another message from the same number saying my previous message was not in the proper format and I was to resend it in the format as shown.There...
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soumya.cst
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection dead for 3 weeks

Address:North 24 Parganas, West Bengal

This is to be informed that I am a BSNL customer with Customer Id:[protected]. I have been using this service since last 10 years. I am also using the Broadband service provided by BSNL. But I am very sorry to say that I am not much satisfied with the recent poor response from BSNL regarding resolution of any faults pertaining to my connection (Tel No:[protected]. This connection gets dead very frequently, and after logging a docket,...
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NIRAVSMART
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly activated service

Address:Ahmedabad, Gujarat

Sub:- Deactivation o[censored]nsubscribed scheme and Return deducted amount back

Dear sir,

Kindly stop deactivate my WORD-BSNL Alert service which was activated on 6th February, 2011. Rs. 20 was also deducted from my balance. I haven't subscribed this scheme. Please look in the matter and retun my deducted balance to my no.[protected] back.


...
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A
ajay sehrawat
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

porting to bsnl but don't give benefits

Address:Palwal, Haryana

dear sir,
I am ajay sehrawat citizen of palwal city. I change my vodafone number to BSNL nunber[protected] and submit my documents to Palwal BSNL exchange on 26 jan 2011 for porting , at that time they say that u got a benifit of Rs 150 and 1 month free GPRS but i dnt get the benifit because BSNL exchange update my data on 4th feb but this is not my fault.
And when i go to BSNL exchange they talk soughtly and...
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