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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 576

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K
kapil vasita
from Udaipur, Rajasthan
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BILL IS VERY HIGH

Address:Udaipur, Rajasthan

Sir, the bill of last three months of my broadband connection is so high. i went to all bsnl offices of my town,fatehnagar [circle office] & my district office at hiranmagari sec. 4 but i didn't get the sufficient information about the usage. they not give me the details of broadband usage & send me here & there. how can i submit the bill without no more usage of bill ? my phone is dead from 2 & half months & we...
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M
Manohar Lalas
from Jhunjhunun, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service and not responding

Address:Rajasthan

Dear Sir,
I am bsnl IPTV user in Jodhpur and facing the same problem as others. The service is very poor and no body takes care to solve the problem.Here in Jodhpur the customer care office works at 8 am to 7pm on 6 days. Their atitude is not co-opertaive and helping. They are not working on sunday. Often I am having the probelm either network disconected or waiting signals, Today I did contact the customer care officer, Jaipur to...
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J
jsaran77
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet Problem

Address:Tamil Nadu

Here we are having a problem of non receiving Bsnl Broadband internet services to our entire city for the past two days. until now there has been no solutions for this. For this problem we have to look for private internet services. And also we the people are suffering a lot of problems , will the Bsnl people take necessary steps ASAP to restore the problem...
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T
thota015
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of charges through free of cost services offered

Address:Hyderabad, Andhra Pradesh

I got a cell phone No.[protected] under Bandham plan. It offered 2000 SMSs free, 1000MB GPRS free and free calls to my landline-[protected]. Today morning when I made phone to my landline 0.03ps is deducted and when SMS to [protected] was sent between 6.30 to 7 p.m, 0.50ps was deducted, which is a clear violation of the offer under Bandham plan by BSNL. I demand an immediate enquiry into this complaint and let it not be repeated in future...
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T
tanhussain
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Port Out Rejection

Address:West Bengal

I have a Mobile Postpaid Connection of BSNL. I had submitted an application to Vodafone for porting out of BSNL on Feb 03, 2011. On Feb 05, 2011 I received an SMS from Vodafone stating that BSNL has rejected my port-out application because of outstanding amount in my account. I had made payment for my bill of Jan 2011 and had attached the payment receipt of the same in my application. My next bill date is Feb 10, 2011. So, I do not have any...
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R
ramsave
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not permitting 9442704293 prepaid Cell One Number to change to Airtel

Address:Madurai, Tamil Nadu

After I sent on 24/01/2011 ( Monday at 1145 IST AM from my CellOne Prepaid Number [protected] to 1900 & within few seconds I got in my mobile from 1901 Unique Porting Code so immediately I approached Airtel Relationship Centre at West Veli Street Madurai and showed this & after checking they gave me an application form and I duly filled that and handed along with my colour photo & Ration Card ( Family ) for Address Proof and my...
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M
mani.m
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card is not activated.

Address:Aurangabad, Maharashtra

Sir,
I have purchase BSNL sim card (no:[protected]. To activate the sim I have made 55 rs refill as well.
I am able to receive the incoming call but don`t got any message from BSNL. Again i have refill 50 rs but it doesnt show the balance after that and it show message "your sim is inactive"....
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W
wasim d
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inconsistent Broadband connection

Address:Thane, Maharashtra

I have a 750UL Plan for Data one connection in Ambernath (Thane Dist.) which am using from 2 years on my number[protected].

And from past 2 years I have been facing the same problem with my connection i.e. I never get a constant connection, the link keeps on getting disconnected. Even when complaint is done for the same there is no proper response is given in time. Then eventually after 4/5 days ever thing goes back to normal....
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L
lalitganatra20
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NORMAL CARD DISPLAY LIFETIME CARD

Address:Rajkot, Gujarat

Respected Sir,

I have bsnl mobile number [protected]

It is normal prepaid card but in your system it shows as a life time card. I have called 2-3 times to bsnl care, they replying that your card is life time.

I have done recharge in may month of Rs. 19 for Life time from normal card

Than between 15-20 august 2010, I have called in bsnl care & request for normal card, I received...
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B
bharat bhusan
from Kotdwara, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working

Address:Rudraprayag, Uttarakhand

Sir
My land line No.[protected] not working[protected] to till date. sir lease help my...
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E
ekbot69
from Bengaluru, Karnataka
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Phone dead/Instrument faulty

Address:Pune, Maharashtra

My BSNL Landline no.[protected] is not working from Sept 2010, Intially it was dead because of the work on road undertaken by PMC,now many connections in my buildings are working but not my number already made complaint but not entretained.Though the phone is not working I Have to pay the bill,Why should I pay the bill is there any waiver of rent in the period when phone is not working.Suggest some way . I am thinking of disconnecting it....
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S
sumaart
from Bengaluru, Karnataka
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some web sites not opening

Address:Bangalore, Karnataka

I have BSNL broad band connection at my home . My Id is [protected]@dataone.in. My land line number is 23605629. My complaint is Hotmail.com & microsoft.com web pages not opening. Other websites are opening . I have compainrd to the call centre two days back. After trying ceratain set up tests . I was told that the the back end people will call me over my handphone. Nothing has happened even after three days. Getting through to customer service...
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bala7148
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Customer Service ever seen in my lifetime...

Address:Chennai, Tamil Nadu

Hi All,
Recently I have taken connection for BSNL broadband (28th Jan 2011). First two days the network was good and from third day I have issues in internet line. I raised complain in 1500 & 1504 on 26th Jan 2011 and they provide me a docket#. After that till date I am following up with them, but no one has responded back about this issue.
Even today I spoke to one of lady in the customer care about this issue (1500)....
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S
soumya ranajn
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate

Address:Hyderabad, Andhra Pradesh

I never subscribed for your mobile radio service .but one day i got a message saying "thank u for renewing the mobile radio" and Rs 25/- charged to me.the next month also same thing happen .I request you to stop harassing your customer and deactivate the services from my mobile immediately.My mobile number is [protected].
If this type of harassment will continue then in the era of mobile number portability it will difficult...
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A
anuj_4738
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OUTGOING CALL DEBARRED

Address:Haryana

MY SELF ANUJ KUMAR FROM REWARI HARYANA, I HAVE OPTED BSNL PREPAID CONNECTION WHOSE BEARING NO IS [protected], SINCE ONE WEEK I AM FACING CALL BARRED PROBLEM MEANS MY OUTGOING CALL ARE BARRED. I HAVE CALLED BSNL CUSTOMER CARE CELL, BUT THERE IS NO POSITIVE RESPONSE. SO PLEASE PROVIDE A PROPER SOLUTION. ALSO FROM BSNL SIDE THERE IS NO INTIMATION...
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Address:Mehsana, Gujarat

Dear Sir,
We have my complaints to 56700, kindly active my personal greetings tunes all caller my mobile number is [protected] gujarat circle.
1. Dial 56700 IVRS Speack to welcome message.
2. Language select option ' 4 ' Gujarati.
3. Tunes select option ' 6 ' personal greetings.
4. Select option ' 1 ' personal greeting all caller start bips after voice.
5. Select...
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S
sushil bhandari
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about bsnl postpaid plan in maharashtra

Address:Ahmednagar, Maharashtra

Dear sir,
I am using BSNL KrushiCard. My all family member having this card. Some request I wish that you must apply after thinking.
1) FREE Call 100(BSNL) + 400(Other) Please consider total 500 free calls.
2) FREE SMS - Some people not using SMS but some are using more than free. If you can attach this limit with above 500. i.e. 400 SMS =400 Call Free
3) We have some old BSNL mobile prepaid connections with...
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S.V.G.K.Kishore
from Gandevi, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land lines of BSNL dead 23384383 to 23384388

Address:Hyderabad, Andhra Pradesh

Dear Sir,

We have 6 BSNL Telephone lines at our office and all these lines are dead since yesterday night. Please do the needful ASAP to restore the same. I had called up the concerned JE ( Mr.Narsimlu) of BSNL and informed him too.

Awaiting for an immediate action from BSNL

Regards
S.V.G.K.Kishore
Synsynoia Solutions
@nd Floor, 8-2-686 / A / D, Reshambagh,
Road no...
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NARAYAN CHANDRA ROY
from Kolkata, West Bengal
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Data speed not provided as promised

Address:West Medinipur, West Bengal

My name is Kallok Kr. Dey. My BSNL 3G Service connection [i.e. 3G mobile no.] is [protected]. After I recharged Rs. 1102.00, I was sent a message that reads:
'You have received prepaid credit of Rs.1102 from no.279652 on 28/01/2011 at 08:15:01 PM and your account valid till 24/08/2011 Ref No.[protected]
Time: 28/01/2011 20:12:06 '
But unfortunate thing is this still I am not having the service as promised....
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N
narayanach
from Hyderabad, Telangana
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Excess recovery of amount towards Modem

Address:Hyderabad, Andhra Pradesh

I am havingBSNL landline connection with number 24021543 with Broadband connection. I have taken the Broadband connection in the month of May.2006. At that time Modem was provided by BSNL and a deposit of Rs.500/- was also collected from me.

Even after 4 1/2 years also, they are charging me rental charges for the Modem.

I request the authorities to immediately stop the rental charges for the modem, since the...
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