Bharat Sanchar Nigam [BSNL] Complaints & Reviews

sir,
I cant check the BSNL BROADBAND usage from the begining of this month onwards.I registered into the so called selfcare portal. But when i queried the usage the page says "For the selected Month February no Invoices are present,Click on the Query button below and select another Month".So i cant check how much MB i have consumed.Any excess MB and hence the Excess money that i have to pay for is just because of the lack of responsible customer service by the BSNL authorities.My BROADBAND user id is ud[protected].

Hi,
Applied for MNP (from Airtel to BSNL). Got MNP unique porting ID AX712725 from airtel immediately.
Applied on 19 Feb2011 with BSNL at Banashankri CS. Got port in request my number from BSNL saying BSNL accepted and will be ported on 24 Feb 2011 @ 22:48.

I get SIM Card Rejected on Airtel, hence changed the BSNL Sim card, even there getting the same message starting 24 Feb 2011 till now almost 16 hrs passed.

Contacted the bsnl exchange office, met the supervisor, who promised saying will be activated in 2 hrs, but no use. BSNL Banashankri CS Exchange supervisor Subramaniyam is least bothered about this issue and not willing to share his contact details to resolve my issue.

Dear Sir,
BSNL activated service for yahoo masanger on My Mobile No-[protected] in the month of Dec.2010 and deduct an amount of Rs.-30 for Dec. and also deduct again Rs.-30/- on 23.01.2011.
I have complaint on dated 23.01.2011 for deactivate this service vide complent No-A23HR502159 but in 22.02.2011 they have again deduct Rs.-30/- for this services and i have again complained dt- 23.02.2011 vide no- B23HR775631 but till we have not received any massage from BSNL regarding deactivate this service and refund for Rs.-30/- which deduct after complaint.

Regards

S. Pandey
[protected]

cannot browse to the web page displayed error.

sir here in my area network problem creats many problem like breaking of voice, disconnection etc. we are much suffering bcoz of this. I accept that where i live i.e. village area but always every network available there bcoz it is so near to city. sir I live in kajgaon & there is a bsnl exchange is also available. i think i.e. not working properly. I request you to solve my problem. not only I am suffering but also whole area is suffering so plz satisfy them.
thank you.

I got a new bsnl postpaid connection(1500 plan) on 8th dec, 2010. My first postpaid bill amounted to Rs. 2250, dated 19th January 2011. After paying the bill i again recieved a bill dated 19th January 2011 of amount Rs. 1850, when contacted to respective bsnl office account manager no certified answer was given. I've paid two bills of amount Rs. 2250 and Rs. 1850 for the same duration.
I hope the respective authority will look into this matter sincerly.
Hoping for a reply.
Dr. Rakesh Thakur
[protected]

Hi ,
i am a costomer of BSNL 3G DATACARD( pen drive type) ( [protected]) ,and it's very sad to say that , i hardly get 200-400kbs speed , ver BSNL Claim it to be 2-3 mbps . as my office is near jipmer and as i understood jipmer already has a tower for BSNL , really don't understand what makes it so slow !!!!! I would request the authorities to look into the matter and rectify or boost it so that the customers will enjoy a speedy and uninterrupted browsing.

With regards,

SHAJ

Dear Sir,
This is to let you know that my BSNL landline no is[protected] with broadband service.My BSNL customer ID is[protected].

I have paid the bill till Dec,2010. But as I received the January 2011 bill,I see that an additional charge for "Hungama Music" has been deducted from 30/9/2010 as follows. I want to let you know that I have never ever subscribed for Hungama music,hence never used it.

Hungama Music Charges
Till 30/9/2010 79.47/-
31/10/2010 149/-
30/11/2010 149/-
31/12/2010 149/-
31/1/2011 149/-


Few months back,I got a call from Hungama Music Customer care stating me that they have launched the site,their facilities etc etc. But I never asked them to subscribe myself over there. Then how can they subscribe me without my permission ? This is very disgussting as well as harrassing for the customer.

I met with Senior AO,Bhatpara Exchange, But he told me that I have subscribed myself for Hungama music on 15/9/2010. I am surprised that how it was subscribed when I am not at all aware of it. I came to know that they have even used my email-ID,Mobile No, (which I have provided during BSNL broadband registration only ) during Musical Hungama registration.

Besides so much of competitors in telecom and internet service provider in the market, customers like us are still stucked with BSNL over years,only because BSNL is reliable and reputed. But do BSNL really providing reliability to the customers like this? Charging illegally,cheating the customers ?

I won't be able to pay this extra amount. Please take necessary actions for BSNL Hungama Music. They used to cheat like this to many of the BSNL customer.
--Papiya Paul

I have been using BSNL broadband for the past 5 months. My BSNL landline number is[protected].Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.125/- and 149/- has been charged against MoD(Music on Demand)and God(games on demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice.

I really dont know why i am suppose to pay for something which i havent subscribed.


It would be really appreciated if you can take an action on this , as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.

If i am not getting a proper respose from hungama, i will be forced to move this to consumer court and fight against this cheating.

I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.

Hi,

I am a consumer of BSNL landline services[protected], over the past 6 months I have not received a single bill, my only indicator for the amount due is the online registry I have done where it tells me the amount due and that too without any breakups.

Request you to please take this forward with the concerned officials as I am not getting any support from BSNL.


regards

Wajahat

i m a bsnl cellone customer user from jharkhand
presently i m in dhanbad
i m having no [protected](bsnl prepaid)

auto subscription by company is being done and my balance has been reduced from rs 71 to rs 41 ..

even if no reply or call being made by me to company or any msg

1 msg frm company came about the subscription automatically ..

i had activated dnd(DO NOT DISTURB) too 2 months before ..
how is it possible then

i want my money back and no such complains in future

i hope to respond soon


i have called customer care many times but no response is given

I had paid my bsnl land line[protected]consumer No. [protected]) for Rs.903/- on 19.02.2011 through bsnl online via Indian bank credit card the amount was deducted from my account but the bsnl receipt was not generated and its showing the was outstanding till date .please confirm the receipt of payment of the given phone number, having the bill no-[protected] dated 10.02.2011.

After many months I received soft copy bill showingRs 1664.60 outstanding.Last bill I paid in Jan11 and present bill showws2405/including outstanding1664.60p.Out standing bill amount does not indicat details. I demanded details vide my bsnl complaint HAR/CO/2011/1161. No reply received.Mycust ID is [protected] and a/c no is [protected].It is common to my area that bills are not sent.
What should I do.
VK Gaur

Respected Sir,
Seeing the advertisement at BSnL office trimulgherry i contacted Mr.Srinivas and his mobile number is [protected]. He is the representative of 'MY WAY IPTV (BSNL) Smart Digivision Pvt., Ltd,Himayath nagar, Hyderabad. MyWay IPTV rep Mr. Srinivas came to my place and explained about the systemm and he told me that if i am not satisfied with MyWay DTH system the deposit Rs 1500/ will be refunded. he gave an application form prepaid CAF No. 10067823.(MYWAY CUSTOMER APPLICATION FORM FOR INTERACTIVE VIDEO SEVICE BSNL. dated[protected].
SRINIVAS ASKED ME TO FILL UP THE ADDRESS AND REST OF THE FORM DETAILS HE WILL FILL UP. I gave a cheque for Rs.1500/- Copy of the application form no. 10067823 was given to me. Later on when i was going through the copy that I found it was used for some one else. Next day I reported the matter to the Hyderabad office of MYWAY IPTV.
After four days two persons came and installed IPTV connection.I was not satisfied with the system and returned the IPTVSTB BOX (S/N AT[protected]; MAC::001CA8A09D74 ), REMOTE, ADAPTER AND AUDIO VIDEO CABLE to Mr.Ibrahim Area manger MYWAY IPTV Hyderabad on[protected]. The corespondace resting on the subject resting on the subject can be provided. I request to you do the needful to get the refund of Rs 1500/- . MYWAY office telephone Number[protected] and Mr. Ibrahim's mobile number [protected].
k.Kalyanaswami.

If log my compaint 15-20 days before to you and BSNL Jalandhar office regaridng installation of Broadband connection of bearing[protected] , but upto till date there is no any action have been taken regarding this. We have many times contact wth SDO, JE, BSNL Employees but no one gives response. Is there is no one who attend our compaint. Why BSNL publish false news in Newspaper (i.e. in today dainik Bhaskar Newspaper regarding 75% deduction in tarrif in broadband) , if you are unable to gives service. This is not good for your Company and not for us. If you are not providing us proper service. If you do not attend our complaint with this week. Then we will disconnect our connection along with Consumer Compaint Form, why we do not want to be customer of your BSNL.

This is for your information and necessary action.

Ram Lubhaya
S/o Inder Ram
Village :- Mohadipur Aryian
Jalandhar , Punjab -144001
Mob :[protected]

Hello,
I have been fraudelently charged for value added services by BSNL Company on my BSNL prepaid mobile. I am being charged Rs 5 for subscription of Baba Ramdev pack,without my knowledge or confirmation. Pleases take the required action on this ongoing fraud.

Regards,
Habib Mohan Murmu

Dear Sir,

I have applied for BSNL Scheme "PYAR KI JODI". Under this scheme, the BSNL Landline/WLL holder can get SIM card free and talked free with one Landline/WLL.

I have a WLL line no.[protected] and I have taken free SIM card of BSNL, after that as per the rule of BSNL it sholud be recharged by Rs.33/- for operation. I have tried to recharge the SIM card no. [protected] but it not recharged by any retailer or not activated. The BSNL scheme is totally failed in operation. They have advertised for that and when we have tried for that the benifit is nothing..

With kind regards,

Pinakin D Parikh

i am sandip kumar ghosh my bsnl no is [protected]
addsess-----vill-jagannathpur
p.o-sindur topa
dist-birbhum
PIN-731201
west bengal
i can not access gprs inmy phone nokia 7210 supernova and data data
i launch a complain in 12/02/2011
complain no -b12wb191346
but they are unable to solve this problem
my alternate phone no is [protected]

Hi,

I am Dr.Papia Ghosh want to register my Mobile no [protected] at your DND scheme.I make SMS to

1909 to activate this service on 1) 9/8/10 at 5.34pm 2) 2/1/2011 at 12.29am 3) 5/1/2011 at

3.32pm 4) 15/1/2011 at 4.02pm 5) 17/2/2011 at 6.21pm but no return SMS came into my mobile. As a

result DND not yet activted in my mobile.


So my earnest request is that please activate DND at my phone number.


Thanks & Regards,

Dr.Papia Ghosh.

I am having a cellone connection [protected]. I am unable to download duplicate bill for this month inspite of repeated attampts.