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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 583

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R
rakeshbunu
from Delhi, Delhi
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NOT SOLVE OF COMPLAINT TILL 1.5 MONTH

Address:Koraput, Odisha

SIR/MAM I have registered one complain in december 1st week 2010 having complain no-6534190,but till now the problem is not yet solved and i have tried again with the customer care ,but again he has logged another complain in the last of december of 2010 having complain number:-6695630 but again till yet i have not yet got any type of response from bsnl,
Hence ,therefore I request you to kindly look in to my matter.
Rakesh chandra...
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K
Kottee
from Bengaluru, Karnataka
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Deactivate

Address:Tiruvallur, Tamil Nadu

My name is G.K.NirmalKumar and my number is[protected] they called and said that the programme was free for this month .Now i am not interested in this programme so i request to deactivate to this programme and please you could confirm through phone...
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M
moottukuzhiyil
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non attending repairs/faults in spite of repeated registration of Complaints

Address:Kozhikode, Kerala

I have been loyal customer of BSNL for last several years, and availing its Broad band Service

too. Disruption of BB service was seldom occurred as long as I was availing this service out side Kerala, and my horrible experiences started after I am provided the same services by the Kozhikode (MELADY EXCHANGE)Telephones of Kerala Circle.

M.K.Vasu, P.No.[protected], E-Mail: mk.[protected]@yahoo.com

The...
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J
jitesh1978
from Rajkot, Gujarat
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SUBSCRIPTION WITHOUT MY PERMISSION & FULL REFUND NOT RECEIVED

Address:Surat, Gujarat

Respected Sir/Madam,

This is with reference to my TELEPHONIC COMPLAIN NUMBER RL2907381 dated 29/12/2010 evening on [protected] MADE TO BSNL CUSTOMER CARE.

Please note that without my instructions, i WAS subscribed to MOBILE BOX-OFFICE services and was charged Rs. 25/- from my prepaid BSNL mobile number [protected]. This subscription messages were from ONMOBILE and +12555025 numbers 29 DECEMBER 2010 evening....
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M
mangha456
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land line phone no 0291 2552991 dead

Address:Jodhpur, Rajasthan

My land line tephone is not working last some week I regret to say tt inspite of regular calls and visit to ur manji ka hatha jodhpur office, No action has been taken till date.

I hereby request you to kindly intervene in this matter and sort out this lingering issue at the earliest possible.

Pls. instruct necessary authorities at your end to look into this matter and oblige.

An early action...
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M
monindra
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by way of Deduction without my knowledge

Address:Cuttack, Odisha

Sir,
It has become a regular feature that amounts are being deducted from my pre-paid balance,of my mobile phone No. [protected], subscribing me to some BOGUS packs which I never asked for.
First I complained about No. 53030030 in September
this month OCT '10 another No. 1255025 & 1255005 has deducted ` 5/- & ` 25/-
I have my money (Prepaid) with the service provider (BSNL) doesn’t mean any one is...
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S
subbiahkonar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LAND LINE NOT WORKING

Address:Thoothukudi, Tamil Nadu

LAND LINE NO[protected]

phone not working more than three weeks.

No response from the BSNL Tiruchendue exchange.

Complaints made several times over phone and personal to J E BSNL Tirucendur.

Reply was cable problem

My land phone communication was totally disturbed.

FROM

s subbiah , 1 .59 jesu raja st, veerapandianpattinam ,/tiruchendur...
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R
rani nayak
from Mumbai, Maharashtra
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stop unwanted sms for cell one

Address:Koraput, Odisha

Hi,
I am a BSNL Cellone customer [protected]) in koraput. Since last two month I am getting SMSs from 52906 and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.
Please let me know how to get rid of this problem and also how to recover the lost balance....
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A
aklakhani
from Rajkot, Gujarat
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not providing right and enough information for account activation

Address:Kutch, Gujarat

I had received a phone call from a service provider named bsnl indiagames regarding free Games on Demand scheme. I said that i am not interested in this but he said that it is free and forced me to turn on my broadband internet. After that he told me to turn on my pc and gave url. I entered that url and asked him about charges of this scheme, he replied me that first he would explain the scheme and after that he would tell me about charges...
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J
jugnubarbie
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of indiagames.com pack

Address:Thane, Maharashtra

kindly deactivate the indiagames.com pack.we haven't activated that pack.it is been activated by you without our permission.so kindly DE-ACTIVATE the pack....
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A
arshadmd0000
from Delhi, Delhi
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Deduction of bal.

Address:Balangir, Odisha

Sir
On 1/1/2011 at 09:19am i had recharged my no. with Rs.100 top-up from no. 154662 Ref no.[protected]and got talk time of Rs.100 when i checked the bal. at7:30pm the bal was Rs.14.25 in between i had talked Rs20after deduction it would be Rs.80 but it was 14.25.I had not activated any service even though I had complaint this in BSNL complain but they had not taken any step.
Sir i am a student of a govt. college, sir please...
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O
odungattu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sudden signal drop to zero

Address:Rangareddy, Andhra Pradesh

hiiiii sir.... ny num is [protected] i am facing signal problem(signal drops suddenly ) frm 1 week. repeated complaint. no action has been taken ...all the bsnl customer r facing the problem ... . ....
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S
sasp
from Pune, Maharashtra
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complaint regarding customer care services and bsnl networks

Address:Parbhani, Maharashtra

HI,
MYSELF SHASHANK PATIL FROM PARBHANI MAHARASHTRA. AS I AM USING BSNL GSM CARD FOR 3 YEARS I'VE NEVER GOT PROPER SERVICE. THE COUSTOMER CARE SERVICES ARE BUSY FOR HOURS AND HAVE NO INFORMATION REGARDING THE COMPANY. BSNL NETWORK HAS ALWAYS NETWORK PROBLEMS. THIS SERVICE IS THE WORST SERVICE I'VE EVER SEEN. I THINK INDIAN CONSUMER FORUM SHOULD TAKE SOME ACTION AGAINST IT....
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S
sthadem
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl 3g service

Address:Karimnagar, Andhra Pradesh

Hi All,


I would like to log a complaint againist the bsnl 3G and customer care
call back services based on below reason

*Problem Description:* Internet connectivity problem since 10 days.

My name is srinivas thadem and my 3G terradata data card number is +91-94944
-37531. I have purchese data card 5 months back and it was working fine when
i was using in Andra Pradesh....
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R
Ravi Chaturvedi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

telephone connection transfer

Address:Bangalore, Karnataka

Hello Sir,

My phone no: 28453005, I have applied for transfer from Satyasai layout, whitefield to Kadugodi on 04/12/2010. I went to their office multiple times, they sometimes say the commercial office is shifted to Indira Nagar and you need to visit the commercial office and sometimes they give you another number to talk to. They haven't stopped their billing so I end up paying the RENT (BSNL Broadband - Rs 750/M). br...
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S
shibu13
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEAD LANDLINE

Address:Pathanamthitta, Kerala

My landline No:[protected] is not working for the last 2 weeks, i already complained in the telephone exchange many times, but not yet take any action from their part. I am working in Dubai, and i can't able to contact my family for the past two weeks.

Kindly takes action against my complaint....
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A
amitdce
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of recharge amount

Address:Gautam Buddha Nagar, Uttar Pradesh

my name is prateek gupta(student).i have paid 110Rs for bsnl online recharge from my account but i have'nt got my recharge payment.i m still waiting for recharge or refund.
and also waiting for response but there is no response.my mobile number [protected] for which i had use this payment gateway.i[censored] can give me response then thank you....
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J
jugnubarbie
from Mumbai, Maharashtra
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deactivate the service

Address:Thane, Maharashtra

we want to deactivate bsnl.indiagames.com urgently...
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M
modiagar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone out of order

Address:Assam

Since about last 3 months, my landline phone no, [protected] has ben out of order. As a result, my broadband connection is not working since then, Inspite of my repeated complaints to Chief GM at Guwahati, GM at Dibrugarh, Deputy GM at Dibrugarh and at SDO at Tinsukia, nothing has ben done by them. I am an Income tax consultant and I have to file online Income tax returns of my variou clients, which I could not do during last three months,...
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R
russell.grantly
from Pune, Maharashtra
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Free STD offer on BSNL

Address:Bangalore, Karnataka

I recharged my BSNL mobile prepaid number with the denomination of Rs 501 in which I get free Local and STD calls from BSNL to BSNL all over India. Problem is that, whenever I try to call any BSNL mobile number, it says "All routes are busy, please try after sometime" or "Not allowed". Please note that this does not happen when I try to call using normal tariff/plan. Meantime I am always able to call those numbers from...
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