Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir,
I have used BSNL Broadband . Last year date 31 march 2010 I paid one year advance rent of my pack 1 -04-10 to 31-03-11 ,but BSNL send me bill in January 2011 ,
1. BSNL change my broadband plain without my any request and then send me bill but i paid all ready one year advance rent
2. I vist. BSNL office in November , but officer ask pay this bill because all bill system change , then i reach BSNL bill office...

respected sir
i have not subscribed to 12555 for devotional messages,but iam getting messages from there.
kindly unsubscribe it and refund the amount deducted.my number is [protected].
thank you....

Hi,

My BSNL number is [protected], i have suscribed for 3g internet for 180 days. (Rs 4200 for 180 days) on 5th November 2010.
For 1st few days i got good speed i.e. more than 2Mbps after that from last 1 months or more my speed has dropped to 100Kbps to 500Kbps. I have complained it again and again and every time i get a sms that your complain has been resolved but speed remains the same. i do agree that in between i...

Our home phone[protected] goes dead, frequently. The reason is its wiring is hanging in the street at such a low height that even a milk van passes and it gets disturbed.
Recently I have made two complaints, the department person came and just connected the wire and went away. The wire is now cut again owing to Makar sankrant time when the street boys run with a long pole to catch a kite and disturbed the cable again.
When...

Sir,
I made my telephone bill payment in online on 13/1/11 for Rs.455/- my account is debited. but bsnl is not giving the online payment confirmation. please help me sir.

thank you sir.
arunkumar s
[protected]...

I have applied for BSNL Broadband combo offer during May 2010 with a deposit amount of Rs.500/- and after numerous correspondences, i was provided with connection on 13.11.2010. Now the BSNL has raised the bill as Rs.625/- (+ taxes) and another Rs.625/- as deposit for Broadband. I am confused about this. Then what for Rs.500/- collected during May 2010 and now another Rs.625/- as deposit. Please anybody can clarify me sir... My contact...

BEWARE OF MOTIVE.BSNL.CO.IN

Hey guys, I got a phone call from someone claiming to be from BSNL asking to download some software for updating my BSNL modem, but since we were busy, we asked to contact later. so they called continuously everyday, some man or woman, talking in hindi or in english, but since we were busy, we had no time for downloading. but since they were continuously following it up so meticulously everyday,...

I was issued a new sim card mobile no. [protected] against my landline number [protected]. according to them it was free but i paid Rs.86 at the issue time they told this charge is for 06months validity and subsequently you have to charge every 06 month. one fine day about two months of purchase my mobile's incoming & outgoing both is stopped and i recharge my card with Rs 100 on 11-1-11 at 1915hrs. but that card is not showing either...

I m CHITTARANJAN GHOSH , my mob no is [protected]
from 30th dec 2010 till now i could't send any sms in bengal circle aircel no. when i send a sms in any bengal circle aircel no then balance is deducted from my sms balance but the sms was not sent to this no.
as bcz i complained in bsnl customer care office first on they did't accept my complain as bcz am balance was low rs. .10. but my sms balance was recharged.br...

Dear Sirs,

I purchased BSNL 3G Connection from Tamil Nadu and I have been using in Karnataka (Venkatapura 8th Cross, Koramangala New Extn, Bangalore) for the past 2 weeks. The connectivity is very worst and I am not getting speed more than 25 KBps. Most of the time the speed is below 10 KBps. If your networks are not updated to 3G then why BSNL is issuing 3G Data card in the city. Is there any way that I can increase my internet...

Dear

I have net connection since 6 months and not its more then 20 time i have compalin for not working , and its always take more days to repiar ot get started , now since 5/6 days its not working and i am compaling daily to ur office but not responde pls try to solve it or let me know to whom shall i conatct in agra directly so they can help to solve problem my BSNL No - 2278091 . Regards...

I am Mahesh Padmanabh Iyer. My landline phone no. is [protected]. Since last 4-5 months I am not getting my original telephone bill on time, because of this I am frequently paying the bill amount with fine. Kindly look into the matter & do the needful at your earliest. My address is I-7, Labh Complex, Ambadi Road, Vasai (W), Thane-401202.

Regards,


Mahesh Padmanabh Iyer...

I have purchased a DATA card EVDO from CSC Mahanagar Lucknow bearing no.[protected] for which payment was made vide Receipt no. 586 dated 17.03.2010. As terms & conditions of booking the monthly rental was Rs.650/- for unlimited usage accordingly advance rental of Rs.650/- was included as well indicated in booking receipt. The first bill received for usage up to 31.04.2010 was Rs.1935/- & the same was paid by me. The second bill received...

Sir
I have paid the annual yealy charges of broad band for home UL plan-750 of Rs 7500.00 in the month of October'2010. But again monthly charges of Rs750.00 has been charged for the month of October'10 by BSNL Sidhi. please do the needful to rectify the problem.
Thanking U
B C Mahanta
NTPC Vindhyachal
Vindhyanagar...

dear sir,
I am not receiving copy of monthly bill against mobile No: [protected] (BSNL) which may be sent to my e-mail address pradip.[protected]@sbi.co.in or to my postal address.

Please help me to receive the bill in time....

I am Asish from Bhubaneswar, Orissa. It's 2yrs ago i have BSNL/EVDO plan of 2.4 mbps and on first time when i bought i had complained on bsnl office about the speeds but they told me that this is tower problem which is not on your area and will solve soon in next 4 month and after 4 month i asked about speed they told tower build finished workers are working on it and but still am getting so slow speed of 128-300 kbps but 2yrs ago yet...

I have not activated BSNL Caller tunes. My Cell no. [protected]. Still it got activated on Oct 20, 2010. Rs.37/39 was deducted from sim. I sent a message BT DACT to 56700 for deactivation. My caller tune was not deactivated. I contacted BSNL betn 10th - 15th Dec. They used to say that server is down or call after 24hours. On 15th again I sent a message for De-activation BT DACT to 56700. After two days I found that Rs.12/- was deducted. When...

I have been using BSNL broad band of 1 GB only on my land-line no. and also i did not get my bills of September and October which has been issued to us now in December and we received our bill on 14 Jan 2011.
This bill has a column of adjustment for music on demand which i never wanted to have and i remember one lady from a call center called me and asking me about this but i told her also that i don't want this service because...

sir
iam reciveing onmobile messages from number 12555020.(12555) I want to unsubscribe it with immmediate effect even there is a time up to 20th of this month and deduction Rs.20 is not permissable.please do the necessary action whatever required.my mobile number is [protected].please take actions as soon as possible.this is third reminder.

plese refer the above message since last 4 days i am sending the abovev complaint...

DEAR SIR,
I WISH TO STATE THAT I POSSESS A CELL NUMBER [protected], I NEVER SUBSCRIBED FOR ANY FACILITY LIKE CALLER TUNE OR GITA MESSAGE, BUT REGULARLY AT MONTHLY INTERVAL FROM MY BALANCE A SUM OF RS.60.00(30+30) IS BEING DEDUCTED.FOR LAST 5 MONTHS I M REGULARLY CALLING TO CUSTOMER SERVICE CENTER ON 24365 AND AS PER THEIR ADVISE I USE TO SEND SMS FOR UNSUBSCRIBE THE FACILITY WHICH I HAD NEVER SUBSCRIBED. AFTER SENDING THE SMS CHARGES...