Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir/Madam

I have BSNL mobile service,(No. [protected], Karnataka state) since the month of may' 2010, by mistake I accepted the wap pack, after this they have started sending hot model of the day photograph every day two times, against this they are deducting money Rs 30.00 per month. From month of May I am trying to unsub the pack but have not been successful. I have talked to customer care several times, they given...

Dear

BSNL steals my money RS.30/- for providing tunes of stupid cine songs / BSNL promotional songs without my consent. every month. All their customer care give advice only; never care to take the complaints. The deactivation procedure of +56700 also so callous of attending the request. Insisting us to continue the tunes and without hesitation steal the money again.

Please advice me how do I go about RTI...

REF- LAND LINE TELEPHONE NO-[protected](PALLAHARA)

Sir ,
Some months before , I have applied to BSNL authority for Landline (LL) and rural Broad band(RR-BB) connections through the JTO- Pallahara (Dist-Angul). He submitted those proposals to the appropriate authoriry, by receiving the due amounts from him without issuing me any receipts. Later land line connection was given at my residence.But no broadband connection...

Dear Sir,

My name is Balagopal varma and I am a residing at Tripunithura, Cochin, Kerala. 1.5 Months back I applied for a BSNL broad band connection (along with landline)by submitting 500 Rs in cash.Some 3 weeks earlier I went to the telephone exchange tripunithura and enquired about the status.They told me that the order is ready .When ever I contact them ,they says that theymake the connection fast.But till now no body has...

I am Mr. Yesu Kumar S.V.V From Bhimavaram District of West Godavari Andhrapradesh. I am taken a Bsnl Vennela Super Sim Card with number of [protected] in April 2010. After Activation of the Sim i am Applied for the Do Not Disturb Services via Sms as Start Dnd to 1909. Then i am received a message from
Cell one "Dear Customer We Your Request for Do not Call (DNC) is Received. Please Wait for Message with
Registration...

sms received from bsnl mkt on 18/01/2010 stating double damka , if you top up with rs 550/- you will get full talk time and the validity extended by one year from the date of top up. accordingly i have done top up on 20th jan , i got full talk time but the validity is not extended as promised in the sms. when i have given a complaint bsnl is not taking stating to contact the local bsnl for validity extension. i stay inlsunabeda for lodging...

respected sir,
i have purchased a bsnl sim from our local telephone exchange. as per plan (pyari jodi plan) all calls from that sim ([protected]) on my land line number ([protected]) should be free. this facility should be start within 24-48 hours from activation. i purchased that sim on 04/01/2011 till today on 20/01/2011 this facility is not working on my number. i have complained about this on customer care 10 times but did not get...

Dear Sir...
I am Suhail

Supreme Corner
Near Bus stand
Balehonnur – 577112
N.R. Pura – Taluk
Chikmagalur – District
Karnataka – State in India
My No: [protected]
[protected][protected][protected]
My Use BSNL NIC - EVDO WLL CDMA Internet Data Card
NIC EVDO Connection Number:[protected]
Sub: Bill Discrepancy –...

Dear Sir,
My BSNL land line phone no[protected] is dead since[protected] we had lodge complaint on[protected]vide docket no1800847 and it was cleared ok without verify.(still dead).Again complaint was enrolled on[protected] vide docket 1802516(still dead).My land line phoneconnectivity is under GTB NAGAR ,KARELI EXCHANGE ALLAHBAD.211016
Kindly look into the matter.
Anil kumar kapoor
D46 GTB NAGAR ALLAHABAD...

The call rates of my plan has been changed all of sudden without any prior intimation given to me.

It was very disgusting when I tried calling the customer care ([protected]) but there was no one to respond from the other side even after wasting my time for more than 1 hour just to hear a pre-recorded voice. To be more specific I tried to reach the customer care on the above mentioned number with a minimum of 3 attempt every...

Dear BSNL Team,
My Land Line 2272203 is not working since last month. i had tried to log the complain through other phone but it was to accept the zero so i could not log the complain.
Request you to please do the need full to get my landline up.

Thanking you in advance

Regards
NIlesh Patel
[protected]...

Dear Sir,

I am a customer of BSNL prepaid services. My mobile number is [protected]. On 16th of January Rs. 30 was deducted from my phone balance. When I enquired the customer care representative regarding this case, he said that I am subscribed to a service for beauty tips. I have not subscribed to this service, this is a deduction done by BSNL deliberately as my brother is also facing the same problem. He is also a BSNL prepaid...

I purchased a new EVDO USB card from BSNL on 17th Jan,2011. Currently BSNL is advertising internet over CDMA networks through EVDO USB cards at a peak speed of 3.1Mbps. So I got a receipt of EVDO card of 7.2Mbps(maximum downlink speed) . But When I got the actual card, its specification clearly indicate that it can only support maximum speed of 2.4Mbps. SO technically it can never support speeds more than 2.4Mbps(3.1Mbps provided by BSNL)....

I am BSNL post-paid mobile user since 3/4 years. I am unable to send text messages , though able to
receive messages. Previously it was working. But I found this problem since last two years. I have also complained and met SDO in-charge here at Cuttack to solve this problem. But still I have the problem.

For your information, the service centere No is set to '+[protected]' in my mobile.

Please...

No Gprs to my phone, though 55678 is deducting rs.30 from my blance.On 26/11/10 i made a complaint with customer service,they asked to check with 456*00# . It founds No service active. they said they will look in to. But for the 2months they are deducting.Today if dont want service send a message to 55678
UNSUBFUSION. i messaged in same pattern reply recd as temporary problem try aft some time. again aft 5mts i messaged same reply...

I am Sanjay K. Kale. My landline phone no. is [protected]. I shifted my land line to new postal address, but since last 4-5 months I am not getting my original telephone bill at all.
When i did enquiry at telphone exchange we have been told that it is not our problem,it is duty of dept. who does the distribution of bills,& every month we are taking duplicate copy of bill & paying it but sir for any document address submission...

on 8th of jan 2011 we recd NET CONNECTION + bsnl WIFI MORDEM from bsnl udaipur....the connection worked for 15 min & than it stopped working..... a complaint was launched with bsnl complaint no..7320111... the person came & started our connection but he told that the telehone cable is broken from 4-5 places on road side so you launch a application with bsnl to replace the cable.... we launched a complain to bsnl udaipur there was...

I, P.k.Sarkar have UP East Pre-Paid (Mobile Number [protected]) Connection. my caller tune was atomically added to my number from yesterday (17th jan. 2011) when i recharged my acc. with INR 200.00 , automatically money was cutted off my acc. and i was not even informed about it, i came to know this when my friend told me about my caller-tune's song.
I'm trying to contact the customer care but number is being disconnected...

Our landline number[protected] and broadband connection is to be shifted to our new address which is in the same exchange area. Phone cannot be shifted as the area is isolated according to model colony exchange. One month is over but no action and no plan to take any action. Spoke with Dumbre, Sharma of the exchange and they just show the willingness to do the transfer.

Upendra Deglurkar...

Prepaid connection no. [protected]
I topped up the above prepaid connection of bsnl througn internet on 23/12/2010. The transaction no. Is
Txt[protected]
However, the topup failed and bsnl informed me that within 10 days the amount will be refunded to my account. Despite lapse of more than 20 days still the amount is not refunded.
Pl. Do the needful.


Transactionid mobile number. ...