Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL is fooling customers. Considering the comparatively cheaper data plans, i shifted to Bsnl 3G from Tata Docomo 3G. But my decision went wrong when I got 15-20 kBps meager speeds during 8 am - 11 pm, after tht only 120-150 kBps( these r downloading speeds with IDM, surfing speed is more worse than downloading speed). I opted for Rs.606 data plan. I m having to stick with this stupid company till the end this month, coz i cant afford to go for another data plan of docomo.
I m residing within 400 metres of main Bsnl exchange tower and using ZTE MF180 3.6mbps device.

I suggest people to go for Tata Docomo 3G, because it gives consistent speeds of 2 mbps - 3.2 mbps on 3.6 mbps device for 24 hours.

Dear admin, please escalate my complaint to BSNL officials. i badly need good net speeds, but unable even to surf websites with bsnl 3g.

Sir,

The 3G Internet speed is very slow in tiruvellore and surrounding areas.Not even 40 KBPS .Request to look into that.
Ramesh

bsnl 3g in kolkata garden reach speed is very slow Request fast speed

I goa also its the same,

TO
THE GENERALMANAGER BSNL
I ankit parihar want your attention that I feel betrayed by your 3G DATA CARD service .its speed was very bad.like downloading speed 20 to 30kbps my 3g phone no is [protected] .Sir it is just like dupping the people that this service is started .I tried to contact the customer service 1503 for my problem but I did not get any response.sir please help me
thanks

BSNL is fooling customers. Considering the comparatively cheaper data plans, i shifted to Bsnl 3G from Tata Docomo 3G. But my decision went wrong when I got 15-20 kBps meager speeds during 8 am - 11 pm, after tht only 120-150 kBps( these r downloading speeds with IDM, surfing speed is more worse than downloading speed). I opted for Rs.606 data plan. I m having to stick with this stupid company till the end this month, coz i cant afford to go for another data plan of docomo.
I m residing within 400 metres of main Bsnl exchange tower and using ZTE MF180 3.6mbps device.

I suggest people to go for Tata Docomo 3G, because it gives consistent speeds of 2 mbps - 3.2 mbps on 3.6 mbps device for 24 hours.

Dear admin, please escalate my complaint to BSNL officials. i badly need good net speeds, but unable even to surf websites with bsnl 3g.

Test the speed with speedtest.net

[protected]

Anybody can contact me at daniel.[protected]@gmail.com

Really pathetic same as me...I stay at Dumdum area of Kolkata n BSNL service (3G) in this area is really bad. I logged complaint against that to CC but still no rectification. They say it will take time but how much they cant tell. Is that service ??? My money is going waste on such wonderful service all thanks to BSNL.

BSNL is fooling customers. Considering the comparatively cheaper data plans, i shifted to Bsnl 3G from Tata Docomo 3G. But my decision went wrong when I got 15-20 kBps meager speeds during 8 am - 11 pm, after tht only 120-150 kBps( these r downloading speeds with IDM, surfing speed is more worse than downloading speed). I opted for Rs.606 data plan. I m having to stick with this stupid company till the end this month, coz i cant afford to go for another data plan of docomo.
I m residing within 400 metres of main Bsnl exchange tower and using ZTE MF180 3.6mbps device.

I suggest people to go for Tata Docomo 3G, because it gives consistent speeds of 2 mbps - 3.2 mbps on 3.6 mbps device for 24 hours.

Dear admin, please escalate my complaint to BSNL officials. i badly need good net speeds, but unable even to surf websites with bsnl 3g.

i have appilied bb home uld500 for rural plan, in november, i have no bending bill, my land line[protected]
but monthlyrend 380, usage charge1250...total1069mentioned in my bill that i have received today,
rural how it possible?please help

excees biling for month of nov 2010

My landlines no 25490056 is dead for about 6 months. I have made complaints several times both online & offline. Every time it has been communicated to me that due to strike by certain workers jobs can't be done & they are unable to give any commitment of repair. However they are sending me bill every month and I am paying regularly for my dead phone. May i ask for the rebate or reversal of payment during this period till it started working or restored service.

November 29, 2020.

To
The Account Officer(TR)
Bharat Sanchar Nigam Ltd.
Barasat, Kolkata.

Sub - Rent Rebate against Telephone No :[protected] w.e.f. 01/10/2020 till date
Docket no. - [protected] dated 10/10/2020

Sir,

I would like to inform you that my telephone under Barasat Telephone Exchange was out of order from October 2020 till date. I complained and filed but till date the above mentioned docket is showing pending for last 2 two months and bills are being generated and paid by the undersigned.

I would request you to grant Rent Rebate from October 2020 till the date the services not resumed.

So, I therefore, pray that you would be kind enough to take necessary steps to restore the services and exempt me from monthly rental of my telephone .

Expecting your kind co-operation.

Thanking you.
Yours faithfully,
Suman Ghosh.

telephone — Service and Replacement for my own telephone instrument

Sir,

I have taken one Phone Connection (landline-WLL type) in BSNL Mela conducted before 2 years in Trivandrum. From that period onwards i have problem in my telephone equipment which they have provided me .I have informed and approached several times for rectifying the complaint. But my telephone exchange people are doing nothing for me. Normally they are replacing the battery and holding my telephone for 3/4 days for battery checking. Last time before two days i approached to Mr.Jagannath, JTO, Medical college Section , he said that i have to buy battery and he will not replace the set. Before 3 days their own service personnel said to me that JTO can do the replacement for that he have to change the programme through computer. Actually i am the victim of worst and bad service of BSNL. Please do action against the officers becoz i cant disconnect the line or change my number . I am already taken this connection for one year plan. My contact number is [protected]/[protected]

Dear sir,
Please change immediately my instrument, my instrument is very old and no hear any word from other side.

BSNL /SIM CARD — SIM CARD THEFT

Dear Sir / Madam,

I want you to inform you that My BSNL Mobile Number is [protected] is missing since yesterday, I was at mumbai, Kindly deacative the SIM card and intruct me on futher steps required to get the same number back.

With regards
Asha Jha

my phone conection was cut on Thane cyclon i have residing at rajasthan my family is in neyveyi my son and daughter are in abroadmy phone no is 282422 i have re[poted so many times throuh phone no 252200&252250. so for no action was taken last 25 days my phon is out of order.Is Bsnl team working or not let me know th your satergy.


Jesudoss

I am trying to check my usage for last 02 days. every time this msg appears

errior server port 80

Hi , Our phone no.[protected] is not working since a week, though all bills were submitted. Please look into the issue.
Thanks,
Charan

Sir;
My telephone number KZM[protected] and consumer number 2515940. Last two years my telephone not working properly some time it is dead and creating disturbs noise .many and lot of time complaints to call center and local exchange kizhakkambalam also. Many times my complaint closes your call center without visiting the line man at my residence. My complaint no response from the executive engineer kizhakambalam .That guy telling cable fault no responsibilities is in my case in BSNL kizhakkambalam office .So please give me a solution for proper working of my phone at your end .please give me a reply to me.





Yours faith fully
Nabeesa. k.m

Hi, My phone no[protected] its not working properly(out of order) for more than 6 months and we have complaint many times in (LADINAKA) BSNL office in Ambarnath (W) and called in customer care also, though all the bills were paid. No proper action is taken from there side. Please look in to this issue and take necessary action.
Please do the needful as soon as possible.

Please complain consumer forum of west bengal.

24/07/11

Dear Shri Bijay Karmakar,
Calcutta Telephones
DE/CC/CMTS, CTD
P-10, New CIT Road, Telephone Kendra,
5th floor, Kolkata-700073

To email: [protected]@gmail.com

Dear Sir,

At present I own 2 BSNL mobile pre paid sims fitted to my telephones, the numbers being
a) [protected] & b) [protected].

I am facing the following frequent problems that remain unattended from your end:
• Very frequently we find we are unable to send SMS, which shows barred from service/ sent to unsent box etc. This even after we top up the monthly SMS cards for sending bulk SMS. The local authorities are negligent about the affair.
• Many a days we find the BSNL signal is cut off for prolonged period (sometimes exceeding 8 hours).
• Load shedding / power failure often results in signal cutoff to the BSNL mobiles, possibility due to inadequate back up batteries/ power supply. Authorities appear to shed their deaf ears to the updates & awareness apprised by us.
• I do not observe such eventuality with private operators, even though most of them being BSNL sublets.
I hope you would appreciate the state of affair explained & would emphatically act up on with immediate effect to improvise on the situation.

Thanking you & warm regards
Truly yours

Anandamoy Chakraborty
[protected]
Anandalok, Khasmollick,
PO Dakshin Gobindapur,
(Exchange: Gobindapur - Harinavi)
Kolkata 700145

CC: CGM Kolkata Telephones
Area Manager, Kolkata Telephones