Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My mobile with BSNL connection No. [protected] (DOSTY BSNL) was stolen on 19th November, 2010 and it was reported to Sonarpur Police Station vide FIR No. 2290 dated 20.11.2010. The IMEI/ESN No. of the mobile was [protected]. It was also reported to BSNL and anyway the SIM was locked. It was reported from your office at Ranikuthi that the SIM with that mobile was not against my papers submitted. So, the BSNL office failed to issue the...

Dear Customer care Executive,
There is frequent Broadband connection failure while keeping Broadband connection on line.What is the use of taking broadband connection if this type problems continue .My Phone No is[protected].Please see and solve the arised problem of regular failure of connection while connecting Broadband on line.

Bishnu Charan Samal

Phone No[protected]
Addess- Plot No-4704,Adimata...

sir,
i am not able to asses onlinesbi site and eztrade through broadband services.
i tested my cpu in other broadband connections and found to be ok.i also coplained to the local exchange but they have not rectify the problem till now.
please rectify the problem.my land phone is [protected].thanking you....

I am a resident of Kalathur villiage. Udupi taluk and Distric. My home landline telephone is not working since last two years, Telephone no is 2540018 comming under Paniyur sub exchange and Padubidri telephone exchange.several written and verbal complaints given to BSNL . Everytime they are giving one or other excuse.But line has been not repaired so far. Not only my telephone other all landline phones are also not working in that area.Every...

Sir,

I had taken BSNL Pyari Jodi Sim No. [protected] on 4th Dec'2010 from Bagnan Exchange. I had requested to BSNL to activate the facility of calling from my BSNL no. i.e [protected] to other three BSNL mobiles @20p/min.Since that day I am requesting BSNL customer care daily for the same. But no action taken yet.

Asim Kumar Sen
[protected]...

Hi, My name is sudhir yadav. I had applied for new land line connection in august 2009 and gave all proper doucments photo and deposited 500Rs. At that time they promised for a connection within 1 week. Now It took total one year and neither they gave me connection nor they are returning my money back. I went to BSNL office at least 50 times. They are sending me from one desk to other. No one is clearly telling me why this kind of delay is...

"THANK YOU FOR CONTINUING MASTI PACK. YOU HAVE BEEN CHARGED RS5/30DAYS" FROM[protected]BSNL)
THIS WAS THE SMS I RECEIVED YESTERDAY I.E. ON 8TH DEC 2010
I DONT KNOW ANYTHING ABOUT MASTI PACK AND HOW TO SUBSCRIBE FOR IT!!!
STIL I GOT THE SMS FOR CONTINUING THE SERVICE
WITHOUT EVEN SUBSCRIPTION HOW CAN YOU CONTINUE THE SERVICE???
WHAT THE HELL HAS HAPPENED TO BSNL COMPANY???
AND CAN ANYBODY...

Yesterday i had bought one 3g sim card from bsnl office for my nokia 5800. They said that the sim card is pre activated.. But a first recharge should be done to it.. So after buying the sim i went to home,and in the evening i went to one small shop to do the first recharg. Out of 3 recharge options (rs 46, rs 56, rs 120), i did the 56rs recharge. The shopkeeper did it. It showed recharge successful in his mobile.. Then when i came back home...

It is regretted to say that BSNL IPTV is not working properly from the last 15 days. Even the complaint no. 10016135 has been registered on BSNL NO. 1500 and we have also met personally to THE RELEVANT authority of BSNL PTA. PUNJAB regarding problems mentioned above.No person has come till now to check the problem of IPTV.May be the reason is that it is a GOVT. DEPT. and not a private sector.It is requested that the fault may kindly be detected...

I had applied for plan change of from BB Home UL 750 to BB Home Combo ULD 1400.
Its has been 2 months now and is still not be changed, this change in plan was guaranteed to me in 8 to 10 working days.
I am tired of talking to bsnl people as they all divert me to some different person which up-till now is helpless.

The only problem I know is that my cable port was allocated wrong at the time of installation...

I HAVE RECHARGED PHONE NO. [protected] FROM MY SBT ,PUDUSSERY

A/C NO.[protected], VIDE REF. NO. IG35142220 & IG35143887 ON 6.12.2010

FOR RS.1100 EACH. PHONE IS RECHARGED ONLY FOR RS.1100.

EITHER RS.1100 IS TO BE RETURNED TO MY A/C. OR THE PHONE TO BE RECHARGED.

EAPEN VARGHESE.
ADDL. GM
INSTRUMENTATION LTD.
PALAKKAD. PH. [protected]....

Respected Sir,
I am Amit Jana,a customer of bsnl landline & broadband. I have got my broadband connection on october 2010. But i donot have my bill for the months of october & november yet. I use the Rs.150/-plan(1 gb usages monthly). I want to know my usages(extra) & if there any process to get backup of my usages of internet. I want to get the bills regularly. I am under the chaipat exchange but I donot get any co-operation...

im BSNL post paid Consumer recorded a complent against Complent Docket number 6476278 on dt Nov 30 2010 at 12:55 pm on call center no 1503
to stop/un subscribe the Subscription for MASTI 5
from 53030 /[protected] but till date ie. 8.12.2010 service was not deactivated from BSNL Bsnl.sparsindia.com not responding against my Docket No 6476278

Er.Rajesh Khare
[protected]...

my phone no is [protected] had initially applied for a braodband connection with rural250 plan on which i am supposed to get 100 calls and 1.5gb.whereas i am getting only 75 calls as a free calls and also charged with 55.00rupees monthly rental instead of zero rental because i had applied for annual subscription of 2500/- which i had already paid in advance while applying for connection with wi-fi modem. so total amount i paid is 4506/-(2500+2006for...

To. 07/12/2010
The general manager
BSNL
I Dr.G.Zion Eluzai ,Professor in a Medical College In Mahboobnagar dist.Of Andhra Pradesh...

This case of mine is open since last 3 and half years and i'm still seeking a solution for it. There is no responsible person to see us through this inconvenience


Below trailing mail shows the number of follow- ups done:



From: Nadar, Jebastian
Sent: Monday, 29 November 2010 4:56 PM
To: [protected]@bsnl.co.in
Cc: '[protected]@gmail.com'; [protected]@yahoo.com;...

we are using BSNL telephone services & Broad band services from 2years but in these years we have faced lots of problem with BSNL the biggest problem is "they do not register complaint, 2) if complaint noted then do not take action before 2 or 3 days. very poor response on phone. in this area other land lines services are not existed otherwise BSNL services will be disconnected . We are so frustrated with BSNL services.
it...

Sir,I have 500C BroadBand connection in my house.My residence is in Salem Steel Plant Querters.Last 10 days BSNL Meter reading enquiry No.19621 is under maintanance.I want to know my outgoing call reading sice the OMR and CMR is not is reflecting in telephone bill nowadays. Kindly,look in to this subject. ...

Sir, to whom so concern, i purchased a new BSNL sim 15 days back, i asked GPRS connection setting they told me to to send sms to 53733 GPRS PRE, ok i have sent nearly 50 messages, but the answer is (your request for GPRS activation received,pl wait for confirmation message from message centre [protected]), and once i met offciers in person but the behaviour is like going & begging form their house and they dont answer properly to any...

Sirs,

I bought much publicized BSNL- Chennai Telephones "en nanban super GSM SIM" issued on the basis of my BSNL Landline number on 13.11.2010. It has been activated on the same day. After four days i.e. on 17.11.2010 all outgoing call and sms services has been barred. I register complaint in BSNL call center on 24.11.2010 and been given docket number CH[protected]. For next two days nothing happened. While contacting...