Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 591

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
anpanigr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Broadband doesn't work

Address:Bangalore, Karnataka

Respected Sir,

This is Ansuman Panigrahi, A BSNL subscriber (BB & LL) bearing Phone N[protected].
I have got my new connection in the month of Sep 2010. From the day of connection my broadband service does not work properly for a single day. Upon logging a complain the issue was diagnosed to be link fault by the BSNL technician & I was promised that this will be rectified at the earliest. Unfortunately this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumaar1980
from Chennai, Tamil Nadu
Report
Copy

NOT ABLE TO ACTIVATE DND FACILITY

Address:Erode, Tamil Nadu

DEAR SIR,MADAM,

MY MOBILE NO IS [protected]. I DO NOT WANT ANY SMS FROM BSNL. BUT I AM GETTING ALOT OF SMS FROM BSNL. I SEND "START DND" TO 1909. I GOT A MESSAGE FROM BSNL "I WILL GET A CONFIRMATION CODE". AFTER THAT I AM NOT RECEIVING ANY MESSAGES. I TRIED ALOT OF TIMES BUT NOTHING IS WORKING. WHAT SHOULD I DO TO ACTIVATE DO NOT DISTURB MODE. PLEASE HELP.
THANKING YOU,
YOURS TRULY
KUMAR.R...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
K
kkvelu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXCESS BILL AMOUNT

Address:Sivaganga, Tamil Nadu

I am getting excess bill amount than my actual usage....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
KS Mukhopadhyay
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELAY IN NEW LANDLINE CONNECTION

Address:West Bengal

I booked a BSNL landline connection and paid the deposit on 03/11/2010. the work order number is JDP/N/GG/10-11/0473 Dt 03/11/2010. The instrument was delivered within five days with a promise that the line will be activated next day.

Today is 06/12/2010 - no connection as yet. In between I personally went to BSNL Office at Ranikuthi. Got assurance that it will be done soon. I spoke on telephone to the concerned persons. They...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinoth Kumar B
from Delhi, Delhi
Report
Copy

need to block sim card

Address:Tamil Nadu

Dear Sir/Madam,
I have lost my SIM card today, which was having BSNL Excel prepaid. I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate SIM. Following are details of my phone no

Phone no.: [protected]
SIM no: i do not know my sim number
Pls help me in this concern.

With thanks,
Vinoth Kumar.B...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kishore_azad
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty service

Address:Hamirpur, Himachal Pradesh

Dear Sir,

I am a resident of Village Bhoranj, P.O. Bhoranj, Tehsil & District Hamirpur , Himachal Pradesh. I have a landline connection[protected] in my name (Kishore Chand Azad written wrong as Kishar Chander Azad on bills inspite of severel requests for correction). Presently I am at Shimla therefore I deposited (Bill No. T[protected] Dated 05.07.2010, Unique ID HPHMR107621) Rs. 2228 in Shimla G.P.O. vide receipt...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hari1973
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stop 58888 hot video

Address:Chennai, Tamil Nadu

my mobile no [protected] indiatimes sms 58888 take 30 rupees above three months totally 90 rupees from my balance.please stop this service otherwise i am going to consumer court above this matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
V
vishalintouch
from Pune, Maharashtra
Report
Copy

BLOCKING OF MY LOST BSNL 3G NO.9473437647

Address:Patna, Bihar

DEAR SIR,

I VISHAL THAKUR S/O OF LT A.K THAKUR RESIDENT OF 230,P.P COLONY,PATNA-13 WOULD LIKE YOU INFORM THAT MY MOBILE NO.[protected] SIM IS LOST AND FURTHER REQUEST YOU TO KINDLY BLOCK THAT SIM SO THAT IT CANNOT BE MISUSED FOR MY SAFETY PRUPOSE.
THIS IS FOR YOUR INFORMATION AND NECESSARY ACTION

REGARDS

VISHAL THAKUR
ALTERNATE MOB NO.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
praveengeorge
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for getting call logs

Address:Pathanamthitta, Kerala

sir,
my mobile has fall in to the water and destroyed it, and i have losed all my contacts so i humbly request to grant me the call log (all incoming and out going numbers) for october2010 and nov 2010
my mobile no. is [protected]

my e-mail is
[protected]@gmail.com
or
[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
palaniyappan anbazhahan
Report
Copy

unable to video chat

Address:Pudukkottai, Tamil Nadu

hi!
dear sir,
i am palaniyappan anbazhahan i staying at singapore unable to video chat
i having problem with my home broadband last 06 month unable to video chat . kindly requeste please rectify that problem . i am bsnl customer last 12 years.please check any problems or need renew cable or what?
give as advise and rectify as soon as possible i feel so sad with bsnl please rectify thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sv1925
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg 1 year validation of bsnl sumo plan within 15 days grace period, but it was not validated into the same plan

Address:Karnataka

Complaint is regarding my BSNL Sim- of Sumo plan which expired on 3rd of Dec. as per the information, the sim & the plan would be expired if not validated before the expire date+15 days grace period. but i recharged on 4th, it was not validated for the same plan, instead, it was validated for general plan. which i could have got by 100 rs. only. instead i rechrged for 301, of 100 rs. talk time. and that to customer care did not answer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mirudula
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe indiagames

Address:Tiruvallur, Tamil Nadu

Dear sir,

my Landline number is[protected].

We are not interested in bsnl games.Since last month it was free but this month onwards we don't want to waste Rs. 200. I can't able to cancel my account through online.
my User name( mirudula12) and password[protected]. The Toll-free no is always busy. So kindly cancel my bsnl games account.

i hv already sent email thru my personal...
Helpful
Be the first one to find this review helpful
Found this helpful?
14 Comments
Report
Copy
A
Anku Ghosh
from Kolkata, West Bengal
Report
Copy

FOR NOT GETTING THE FWT CDMA WLL PCO YET

Address:Assam

DEAR SIR,
I APPLIED A BSNL/FWT CDMA WLL PCO THREE MONTH AGO DATED IS 02/09/2010.BUT I DO NOT GET THE CONNECTION YET THIS TIME.SO I COMPLAIN YOU TO GIVE ME THE CONNECTION QUICKLY
THATS ALL....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
horidaspal2010
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl 3g speed very slow............

Address:North 24 Parganas, West Bengal

i have bougth a bsnl 3g data card from bsnl office. it was running good for 1st nonth. but now from 29/12/2010, it is running too slow. download speed is about 10-15 kbps. i called customer care but they refused saying "server down".so i want to complain against bsnl 3g....
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
D
davinder485
from Chandigarh, Chandigarh
Report
Copy

BSNL Tunes Service automatically subscribed

Address:Hoshiarpur, Punjab

Hello,
I have not subscribed for BSNL Tunes service but it has been automatically enabled by BSNL on my mobile number [protected]. I have never listened the song tune that has been enabled. I have been charged Rs10 for that. Please Stop that service on my mobile number and help me to get the charged amount back. Please take any action before 15 days bcz the service will be renewed after that.
Thanks & Regards
Davinder...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vksrivastava2000
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return of security after disconnection of land line telephone and internet

Address:Lucknow, Uttar Pradesh

I had taken a land line telephone no 2735045 with internet facility from BSNL Lucknow in august 2009 .But due to unsatisfactory billing I got it disconnected on 29.01.2010.On the advise of SDO Jankipuram Lucknow I handed over telephone set and internet modem to SDO on 02.03.2010. I submitted a written application for refund of my security deposit on 23.3.2010 . I was asked to visit their different offices to get my refund back. Instead of...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhishek.
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STOPPED 3G IN MALDA

Address:West Bengal

DEAR SIR
I BOUGHT MY 3G BSNL SIM([protected]) ON 18TH NOVEMBER,2010 FOR RS180. FOR 7 DAYS IT GAVE ME 3G SERVICES. AFTER THAT I AM NOT GETTING 3G SIGNAL AT ALL. IT HAS BEEN 7 DAYS NOW THEY STOPPED 3G SERVICES IN MALDA. IF IT WAS TECHNICAL FAULT THEY WOULD HAVE SORTED IT OUT WITHIN ONE DAY. BUT AFTER 7 DAYS OF PROBLEM THEY ARE NOT COOPERATING AT ALL. SEEMS LIKE THEY ENCOURAGE YOU TO BUY 3G SIM BUT DONT PROVIDE SERVICE AT ALL.
...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
bschokan
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fever service of waphandygo.com

Address:Rewari, Haryana

with due respect sir i want to tell you that fever service of wap handygo.com of bsnl is activated on my mobile no.[protected] about three months before. I have talked about this service with bsnl customer care and every time they gave me complent numbers but service is not deactivated till now. i have suffered lot of money and time in this service.plz plz plz sir deativate this service from my number . the message of service comes from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priyadarshan
from Ghugus, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding deactivation of the account

Address:Tamil Nadu

my phone number is 26860683.i am residing in ambattur,chennai.bsnl has offered games on demand for free for a period of 1 month.since,i am not interested in the program i would like to deactivate my account.also,i would like to inform that the support call number is always busy and not responding properly.

thanking you,
yours faithfully,
l.priyadarshan....
Helpful
Be the first one to find this review helpful
Found this helpful?
24 Comments
Report
Copy
B
benoyc
from Ottappalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Deducted for RB Tone

Address:Kerala

I am a BSNL Mobile customer from Kerala. I activated the Ring back tone facility in my mobile number and the Provider deducted Rs.40/- on that day . But The BSNL simply plays their tune instead of my choice selected. I complainted twice the days and repeat the same message that wait for 24hours more. Now its three days over and now what can I make a move.
Please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy