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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 591

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D
dj232739271
from Kolhapur, Maharashtra
Dec 10, 2010
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Address: Kolhapur, Maharashtra

I am trying to check my usage for last 02 days. every time this msg appears

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [protected]@your.address and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


[protected][protected][protected][protected]

IBM_HTTP_Server Server at bbservice.bsnl.in Port 80
Aug 13, 2020
Complaint marked as Resolved 
I am trying to check my usage for last 02 days. every time this msg appears

errior server port 80
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    A
    appalanaidur
    Dec 9, 2010
    Resolved
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    Resolved

    Address: Visakhapatnam, Andhra Pradesh

    Dear Sir,

    My landline No.is 2575803. it is not working since more than two months and also my given complaint. The complaint was trace outed it is instrument probelem. But phone incoming and outgoing calls are not possible to call.However monthly bills are regularly came and its bills paid promtly. kindly rectify my phone and give your kind your services.

    Thanks&Regards,
    R.Appala naidu
    Aug 13, 2020
    Complaint marked as Resolved 
    Hi , Our phone no.[protected] is not working since a week, though all bills were submitted. Please look into the issue.
    Thanks,
    Charan
    Sir;
    My telephone number KZM[protected] and consumer number 2515940. Last two years my telephone not working properly some time it is dead and creating disturbs noise .many and lot of time complaints to call center and local exchange kizhakkambalam also. Many times my complaint closes your call center without visiting the line man at my residence. My complaint no response from the executive engineer kizhakambalam .That guy telling cable fault no responsibilities is in my case in BSNL kizhakkambalam office .So please give me a solution for proper working of my phone at your end .please give me a reply to me.





    Yours faith fully
    Nabeesa. k.m
    Hi, My phone no[protected] its not working properly(out of order) for more than 6 months and we have complaint many times in (LADINAKA) BSNL office in Ambarnath (W) and called in customer care also, though all the bills were paid. No proper action is taken from there side. Please look in to this issue and take necessary action.
    Please do the needful as soon as possible.
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      D
      dhirendra66
      from Nagpur, Maharashtra
      Dec 9, 2010
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      Address: Vadodara, Gujarat

      Sir/Madam
      I am a resident of Vadodara(Gujrat) but posted near Vapi(Gujrat). My wife has been visiting nearest BSNL office for getting broadband connection for last 3 months. Everytime she is given different response. First they promised that connection will be given in 15 days. When she went with all the document she was rudely told that connection can not be given. I came from Vapi for the purpose and met Mr Rama Kant Singh, SDE in GIDC Exchange. He said connection can not be given as capacity is full and contact after March 2011. Even after March 2011, I can not promise. He did not check any thing from the database neither he called anyone from his staff. His behaviour was very rude and indifferent. It was insulting and humiliating to me and wife.
      Kindly help.
      Kind regards,
      S P Singh
      [protected]
      e-mail:[protected]@rediffmail.com
      email:dp.[protected]@gmail.com
      Aug 13, 2020
      Complaint marked as Resolved 
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        H
        hiranmandal
        from Baduria, West Bengal
        Dec 9, 2010
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        Address: North 24 Parganas, West Bengal

        Dear Sir/Madam,

        This is to inform you that I Hiran Mondal a consumer of BSNL EVDO DATA CARD
        I had purchased this above said DATA Card (Ph No. [protected], A/C No[protected] on 16 Dec 2009 from BSNL World, Bhowanipur Kolkata-25 branch (BSNL authorized agent).
        I have logged so many complains to BSNL customer care service for their poor signal & bad Service. Complains number are (91501, 92304, 94221, 99656, etc.)
        I have requested to them to solve this issue but no action has been taken from their end. & due to poor service & bad attitude problem of BSNL customer care executive I decided to surrender the said card.
        I had made a surrender application on 16th Mar 2010 & submitted the copy to BSNL Panihati Exchange, Kolkata, & I have a received copy of the same. After few days later I have received a bill (Period 1st Mar 2010 to 31st Mar 2010) & also made the full payment against this bill. But till date they have not deactivated my service & they have generated my bills with late fine charge in every month. I also visited
        the two to three times to BSNL Panihati, Kolkata & BSNL Barrckpore telephone exchange, But nobody has response.

        Kindly suggest me what can I do to solve this Issue.

        Thanks & Regards,

        Hiran Mondal
        Mob.- +91 [protected]
        Email Id:- [protected]@gmail.com
        Aug 13, 2020
        Complaint marked as Resolved 
        Please complain consumer forum of west bengal.
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          D
          Dr Ashutosh Das
          from Mumbai, Maharashtra
          Dec 9, 2010
          Resolved
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          Address: West Bengal

          My mobile with BSNL connection No. [protected] (DOSTY BSNL) was stolen on 19th November, 2010 and it was reported to Sonarpur Police Station vide FIR No. 2290 dated 20.11.2010. The IMEI/ESN No. of the mobile was [protected]. It was also reported to BSNL and anyway the SIM was locked. It was reported from your office at Ranikuthi that the SIM with that mobile was not against my papers submitted. So, the BSNL office failed to issue the same mobile connection no. with balance. The BSNL office also instructed me to contact with Happy House, 21 Camac Street, Kolkata, the BSNL dealer, from where The SIM was issued, to change the user name. But Happy House did not make any arrangement for the same. The SIMs which were using by me is recorded n the name of Bhabendranath Mandal, Gorkhara, Ghosepara, Sonarpur, Kolkata -150. I have failed to trace the mobile connection numbers issued against my submitted documents. Again it is not known to me whether those SIMs are being used or not.

          Under this condition, it will be highly appreciated if you please make enquiry into the matter and kindly let me know the user name and address who is using those SIMs issued against my submitted documents, Voter ID NO. LLH1981034 (Address: 62 Fartabad, Model Town, P.O. Garia, Ward No. 26, Sonarpur South 24 Parganas, 700 084).
          Aug 13, 2020
          Complaint marked as Resolved 
          24/07/11

          Dear Shri Bijay Karmakar,
          Calcutta Telephones
          DE/CC/CMTS, CTD
          P-10, New CIT Road, Telephone Kendra,
          5th floor, Kolkata-700073

          To email: [protected]@gmail.com

          Dear Sir,

          At present I own 2 BSNL mobile pre paid sims fitted to my telephones, the numbers being
          a) [protected] & b) [protected].

          I am facing the following frequent problems that remain unattended from your end:
          • Very frequently we find we are unable to send SMS, which shows barred from service/ sent to unsent box etc. This even after we top up the monthly SMS cards for sending bulk SMS. The local authorities are negligent about the affair.
          • Many a days we find the BSNL signal is cut off for prolonged period (sometimes exceeding 8 hours).
          • Load shedding / power failure often results in signal cutoff to the BSNL mobiles, possibility due to inadequate back up batteries/ power supply. Authorities appear to shed their deaf ears to the updates & awareness apprised by us.
          • I do not observe such eventuality with private operators, even though most of them being BSNL sublets.
          I hope you would appreciate the state of affair explained & would emphatically act up on with immediate effect to improvise on the situation.

          Thanking you & warm regards
          Truly yours

          Anandamoy Chakraborty
          [protected]
          Anandalok, Khasmollick,
          PO Dakshin Gobindapur,
          (Exchange: Gobindapur - Harinavi)
          Kolkata 700145

          CC: CGM Kolkata Telephones
          Area Manager, Kolkata Telephones
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            B
            Bishnu charana Samal
            Dec 9, 2010
            Resolved
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            Address: Odisha

            Dear Customer care Executive,
            There is frequent Broadband connection failure while keeping Broadband connection on line.What is the use of taking broadband connection if this type problems continue .My Phone No is[protected].Please see and solve the arised problem of regular failure of connection while connecting Broadband on line.

            Bishnu Charan Samal

            Phone No[protected]
            Addess- Plot No-4704,Adimata Colony,Post- Railway Mancheswar, Bhubaneswar, Khurda, Orissa,India,Pin No-75 1017.
            Aug 13, 2020
            Complaint marked as Resolved 
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              S
              sunil kumar swain
              from Siwan, Bihar
              Dec 9, 2010
              Resolved
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              Address: Koraput, Odisha

              sir,
              i am not able to asses onlinesbi site and eztrade through broadband services.
              i tested my cpu in other broadband connections and found to be ok.i also coplained to the local exchange but they have not rectify the problem till now.
              please rectify the problem.my land phone is [protected].thanking you.
              Aug 13, 2020
              Complaint marked as Resolved 
              Even I can't access the OnlineSBI site since the past one week.. Using BSNL Broadband in Lucknow, UP.
              Please take care of the situation.
              same here my friends. i am frm chandigarh. unable to access onlinesbi.com, statebankofindia.com, sbi.co.in &eztrade.co.in since last 4 days. i had complained at bsnl broadband toll free no., nothing has happened till now.
              hi, frnds.
              it is now working. i had complained at bsnl bb toll free no. and it worked. i'm able to access onlinesbi now.
              amit, chandigarh.
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                W
                walter gerald dsouza
                Dec 9, 2010
                Resolved
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                Resolved

                Address: Udupi, Karnataka

                I am a resident of Kalathur villiage. Udupi taluk and Distric. My home landline telephone is not working since last two years, Telephone no is 2540018 comming under Paniyur sub exchange and Padubidri telephone exchange.several written and verbal complaints given to BSNL . Everytime they are giving one or other excuse.But line has been not repaired so far. Not only my telephone other all landline phones are also not working in that area.Every consumer including me are paying regular telephone bills for the service not tendered by BSNL.I am trying to get broadband intertnet connection from BSNL, due not non working of telephone line I am unable to get internet.I am working abroad and my childrens are studying higher education internet is the necessecity now a days.Please go through the matter and do the needfull.
                Aug 13, 2020
                Complaint marked as Resolved 
                i am from hebri . telephone number is 251551 not working properly since 4 months and internet also
                bsnl hebri is now not friendly with customer they not interested at all to repair complainng about phone is now become a joke


                VERY MUCH UNHAPPY WITH BSNL HEBRI
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                  A
                  Asim kumar sen
                  Dec 9, 2010
                  Resolved
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                  Address: West Bengal

                  Sir,

                  I had taken BSNL Pyari Jodi Sim No. [protected] on 4th Dec'2010 from Bagnan Exchange. I had requested to BSNL to activate the facility of calling from my BSNL no. i.e [protected] to other three BSNL mobiles @20p/min.Since that day I am requesting BSNL customer care daily for the same. But no action taken yet.

                  Asim Kumar Sen
                  [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Kindly tell me if i have taken Pyari Jodi plan, what will happen to my earliar Yakin Nahi Aata plan. it will remain or get cancelled ?
                  Sudesh .K,
                  Goa
                  yet my sim ( [protected]) was not activated since[protected] till[protected]. Regardig this i told to j.e., clerk of tq. umarkhed, dist- yavatmal office. but there is no responce from them. what can i do now
                  my sim ( [protected] ) was not activated till today. this was taken on[protected]. The officers as well as the clerck give a rubbish treatment to me. Beaing a sinear citizen lastly i take a decision to coplaint the B.S.N.L officers o[censored]markhed, Dist- Yavatmal (M.S.) to central telephone cabinet ministers. Thank you.
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                    T
                    thesudhir
                    from Mumbai, Maharashtra
                    Dec 9, 2010
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                    Address: Allahabad, Uttar Pradesh

                    Hi, My name is sudhir yadav. I had applied for new land line connection in august 2009 and gave all proper doucments photo and deposited 500Rs. At that time they promised for a connection within 1 week. Now It took total one year and neither they gave me connection nor they are returning my money back. I went to BSNL office at least 50 times. They are sending me from one desk to other. No one is clearly telling me why this kind of delay is happening. I met from JTO subedarganj(Lal Chand), SDO. they always promise for next week and nothing happens. At last I asked for refund. but even then they are not returning my money back. Kindly reslove my issue.

                    Sudhir Yadav
                    ph:-[protected]
                    email:[protected]@gmail.com

                    BSNL — New Connected not given

                    I applied for a new connection which i till not received more than one month over my land line number given was[protected]
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                      D
                      DRKAMALMISTRY
                      from Bengaluru, Karnataka
                      Dec 8, 2010
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                      Address: Sabarkantha, Gujarat

                      "THANK YOU FOR CONTINUING MASTI PACK. YOU HAVE BEEN CHARGED RS5/30DAYS" FROM[protected]BSNL)
                      THIS WAS THE SMS I RECEIVED YESTERDAY I.E. ON 8TH DEC 2010
                      I DONT KNOW ANYTHING ABOUT MASTI PACK AND HOW TO SUBSCRIBE FOR IT!!!
                      STIL I GOT THE SMS FOR CONTINUING THE SERVICE
                      WITHOUT EVEN SUBSCRIPTION HOW CAN YOU CONTINUE THE SERVICE???
                      WHAT THE HELL HAS HAPPENED TO BSNL COMPANY???
                      AND CAN ANYBODY PLZ TELL ME HOW TO UNSUBSCRIBE IT IF THE COMPANY IS NOT LISTENING!!!
                      THANK YOU FOR CONTINUING MASTI PACK. YOU HAVE BEEN CHARGED RS5/30DAYS" FROM[protected]BSNL)
                      THIS WAS THE SMS I RECEIVED YESTERDAY I.E. ON 8TH DEC 2010
                      I DONT KNOW ANYTHING ABOUT MASTI PACK AND HOW TO SUBSCRIBE FOR IT!!!
                      STIL I GOT THE SMS FOR CONTINUING THE SERVICE
                      WITHOUT EVEN SUBSCRIPTION HOW CAN YOU DISCONTINUE THE SERVICE???
                      THANK YOU FOR CONTINUING MASTI PACK. YOU HAVE BEEN CHARGED RS5/30DAYS" FROM[protected]BSNL)
                      THIS WAS THE SMS I RECEIVED ON 18TH FEB 2011
                      I DONT KNOW ANYTHING ABOUT MASTI PACK AND HOW TO SUBSCRIBE FOR IT!!!
                      STIL I GOT THE SMS FOR CONTINUING THE SERVICE
                      WITHOUT EVEN SUBSCRIPTION HOW CAN YOU DISCONTINUE THE SERVICE???
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                        M
                        manishmaity
                        from New Delhi, Delhi
                        Dec 8, 2010
                        Resolved
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                        Address: West Bengal

                        Yesterday i had bought one 3g sim card from bsnl office for my nokia 5800. They said that the sim card is pre activated.. But a first recharge should be done to it.. So after buying the sim i went to home,and in the evening i went to one small shop to do the first recharg. Out of 3 recharge options (rs 46, rs 56, rs 120), i did the 56rs recharge. The shopkeeper did it. It showed recharge successful in his mobile.. Then when i came back home and inserted the sim in my phone it didnt show the bsnl logo.. No tower also.. Then i searche manually it showed cellone cmd other providers there. When i selected cellone manualy it showed no network access.. Then i took it to automatic network.. But no network displayed.. What to do? The sim has not been activated from the bsnl exchange office ?
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        I subscribed for a BSNL 3G connection No. [protected] on 14/06/2011. But till now my services are not started. I received the SIM from BSNL 264, Jessore Road Kolkata centre. Today i.e. on 17/06/2011 I approached the BSNL marketing Manager ( Mr. S Nabdopdhaya) in the same centre. He tried the SIM in another Handset but the same result. He said that there is some technical problem in My SIM so it has to be replaced. But at the same time he said the he doesn't have a 3G SIM. So he asked me to take a 2G SIM which is as good as 3G SIM. But this 2G SIM also didn't work.

                        Kindly help.

                        Mukesh

                        Mob.[protected]
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                          M
                          Madaan ashok
                          from Patiala, Punjab
                          Dec 8, 2010
                          Resolved
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                          Resolved

                          Address: Patiala, Punjab

                          It is regretted to say that BSNL IPTV is not working properly from the last 15 days. Even the complaint no. 10016135 has been registered on BSNL NO. 1500 and we have also met personally to THE RELEVANT authority of BSNL PTA. PUNJAB regarding problems mentioned above.No person has come till now to check the problem of IPTV.May be the reason is that it is a GOVT. DEPT. and not a private sector.It is requested that the fault may kindly be detected and removed.
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          BSNL — poor service of bsnl & IPTV

                          Kindly disconnect and refund my security amount of Rs. 1000/



                          ( R. A. Gupta )
                          H.No. 392(GF),
                          Shakti Khand - III,
                          Indirapuram,
                          Ghaziabad U.P.

                          IP TV — Unsatisfactory service

                          I have applied for a IP TV connection paying Rs.2000.00 (Landline no. 25552817, Prepaid CAF No.[protected] in middle of March,2010. I got the connection from 16th March. Till that date it become a painful experience for us whenever we start watching.
                          Problems are as follows :
                          1. After the very first day of installation, I found no signal in TV. Later a plug found defective.Your personnel repaired it after next day of complain.

                          2. During watching an IPL match, in a crucial moment IP TV picture became freeze. Later it starts working but the match had already ended.

                          3. During watching Cartoon network same picture-freeze problem in time to time happened.

                          4. Last day, during a movie watch in "movies on demand" section after 20 min. of playing the picture became totally freeze with no other operation left for me except switching off.

                          5.The operating procedure is too much difficult with respect to existing cable network. Especially for my old parents, as they are the main viewers. Even after a week they are unable to adapt the new system.I am facing their complains regularly.

                          6. My TV set and computer is in separate room. There is a problem of approaching computer room in any time, so watching TV is not feasible for us in any time.
                          Sometime it takes 5 min. to start TV and its accessories even if I want to watch for 5 min.

                          After all it has become a headache to watch TV and also humiliating .
                          I have not yet even receive the Free bag as per their promise after a months pass.

                          BSNL — IPTV

                          my IPTV is a disaster to watch
                          i had complained most of times in ajmer
                          60-80 % of time there r no signal
                          the page could not find is coming & waiting for signal is BIG BIG problem
                          if some thing is runnig then video/audio cracks
                          so i am TOTALLY UNHAPPY with ur service
                          DO WHATEVER U CAN DO
                          so called iptv in udaipur is not working properly 100% it shows no signal or this page is not found for now last 3 days cant watch world cup football . when complaned mr. sanjay says technical problem can happen because he is running private cabel network also.
                          very unsatisfactory
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                            C
                            chinmay.raut
                            from Mumbai, Maharashtra
                            Dec 8, 2010
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra

                            I had applied for plan change of from BB Home UL 750 to BB Home Combo ULD 1400.
                            Its has been 2 months now and is still not be changed, this change in plan was guaranteed to me in 8 to 10 working days.
                            I am tired of talking to bsnl people as they all divert me to some different person which up-till now is helpless.

                            The only problem I know is that my cable port was allocated wrong at the time of installation in p2 which should have been in p3. (Reason given by BSNL)
                            If this is the problem changing port and reallocating the IP address should not take more then 2 to 4 Min.

                            What can i do to over come this ?????
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              E
                              EAPEN VARGHESE
                              from Puducherry, Puducherry
                              Dec 8, 2010
                              Resolved
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                              Resolved

                              Address: Palakkad, Kerala

                              I HAVE RECHARGED PHONE NO. [protected] FROM MY SBT ,PUDUSSERY

                              A/C NO.[protected], VIDE REF. NO. IG35142220 & IG35143887 ON 6.12.2010

                              FOR RS.1100 EACH. PHONE IS RECHARGED ONLY FOR RS.1100.

                              EITHER RS.1100 IS TO BE RETURNED TO MY A/C. OR THE PHONE TO BE RECHARGED.

                              EAPEN VARGHESE.
                              ADDL. GM
                              INSTRUMENTATION LTD.
                              PALAKKAD. PH. [protected].
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                A
                                amitjana
                                from Brahmapur, Odisha
                                Dec 8, 2010
                                Resolved
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                                Resolved

                                Address: West Medinipur, West Bengal

                                Respected Sir,
                                I am Amit Jana,a customer of bsnl landline & broadband. I have got my broadband connection on october 2010. But i donot have my bill for the months of october & november yet. I use the Rs.150/-plan(1 gb usages monthly). I want to know my usages(extra) & if there any process to get backup of my usages of internet. I want to get the bills regularly. I am under the chaipat exchange but I donot get any co-operation from them & even from the Ghatal exchange. My landline no is [protected].
                                Thanking you.
                                Amit Jana
                                chaipat
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  R
                                  rajeshkhare
                                  from Jhansi, Uttar Pradesh
                                  Dec 7, 2010
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                                  Address: Jhansi, Uttar Pradesh

                                  im BSNL post paid Consumer recorded a complent against Complent Docket number 6476278 on dt Nov 30 2010 at 12:55 pm on call center no 1503
                                  to stop/un subscribe the Subscription for MASTI 5
                                  from 53030 /[protected] but till date ie. 8.12.2010 service was not deactivated from BSNL Bsnl.sparsindia.com not responding against my Docket No 6476278

                                  Er.Rajesh Khare
                                  [protected]
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                                    A
                                    ayyagari_rahul
                                    from Veraval, Gujarat
                                    Dec 7, 2010
                                    Resolved
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                                    Resolved

                                    Address: Kutch, Gujarat

                                    my phone no is [protected] had initially applied for a braodband connection with rural250 plan on which i am supposed to get 100 calls and 1.5gb.whereas i am getting only 75 calls as a free calls and also charged with 55.00rupees monthly rental instead of zero rental because i had applied for annual subscription of 2500/- which i had already paid in advance while applying for connection with wi-fi modem. so total amount i paid is 4506/-(2500+2006for modem) so kindly solve my issue to get a monthly bill without rental of 55.00 if i am using within the above provided limits.RAHUL
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    initially i had applied for a broadband landline connection with plan of rural250 for which i can avail 1.5gb and 100 calls and in addition to that if i am opting for annual one time prepayment i had to pay only 2500.00 rupees only .so,I had paid an amount of 4506.00 for new modem+annual payment inorder to avoid monthly bill payment if i am using with limits, but till date i have been charged with monthly Rs.55.00 for no extra calls and the no of calls also reduced to 75 instead of 100. so pl solve this above issue and help me to avail better services.
                                    Sir, we have installed 02 landline telephones with broadband facilities in KENDRIYA VIDYALAYA AIR FORCE STATION NALIYA(KUTCH BHUJ ) i.e.[protected] Plan) and[protected] Business plan ULD) for which we are paying appox. amount of Rs. 4800/- Per month to BSNL so that we could smothly work but we are not satisfied with the kind of service provided by BSNL as Services of net connectivity are very poor. Many times we have lodged this complaint to our local BSNL office ie. Naliya for checking of our line and do the needful but they have not paid their attention to sortout our Net connectivity problem. As our complete work is fully depends on online owing to this our day to day work is being held up and we suffer a lot. We totaly depend on broadband services in a remote place like Naliya.

                                    Please do the needful at the earliest.
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                                      D
                                      drzion
                                      from Hyderabad, Andhra Pradesh
                                      Dec 7, 2010
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                                      Address: Mahabubnagar, Andhra Pradesh

                                      To. 07/12/2010
                                      The general manager
                                      BSNL
                                      I Dr.G.Zion Eluzai ,Professor in a Medical College In Mahboobnagar dist.Of Andhra Pradesh want to get to your attention that I feel betrayed by your 3G DATA CARD service which I have tagen on 24/11/2010 and my plan is Rs.572 with 2Gb./month.Sir to my utter disappointment I feel that it is just a wast of money to go for 3.6 Mbps 3 G card when the speed I am getting a maximum speed of only 30-40 kbps and the download speed is only 10-20 kbps. Sir it is just like dupping the people that this service is started .I tried to contact the customer service 1503 for my problem but I did not get any response.
                                      Sir my phone no is [protected] IMEI NO: [protected] of the 3 G data card.
                                      And when I want to download some file always the line seems to be busy and I feel that my I p number is being used by some other members it come as as the Ip No: 218.248.84.86 is being used by some other member for downloading. Sir seing all this thing I feel I am cheated by the Bsnl people.
                                      Sir,kindly look into this problem and rectify this as soon as possible
                                      Thanking you Sir
                                      MY contact NO: [protected]
                                      Dr.G.Zion Eluzai
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                                        J
                                        Jebastian
                                        Dec 7, 2010
                                        Resolved
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                                        Resolved

                                        Address: Thane, Maharashtra

                                        This case of mine is open since last 3 and half years and i'm still seeking a solution for it. There is no responsible person to see us through this inconvenience


                                        Below trailing mail shows the number of follow- ups done:



                                        From: Nadar, Jebastian
                                        Sent: Monday, 29 November 2010 4:56 PM
                                        To: [protected]@bsnl.co.in
                                        Cc: '[protected]@gmail.com'; [protected]@yahoo.com; [protected]@bsnl.co.in; Nadar, Jebastian
                                        Subject: RE: Fwd: shifting of telephone number 2200402 - case of Shri Jebastian Nadar
                                        Importance: High

                                        Dear Sir/ Madam,

                                        Your approach of resolving this matter is very inconvenient to us.

                                        My father has been asked to move to various desks now. He is already very weak in health and this attitude of your office asking him to visit different offices is definitely not appreciated at all.

                                        Since nobody is taking responsibility to see through this problem, I suggest your authorities either confirms that they are unable to arrive at a solution or have it resolved on priority with an apology to my father.

                                        Was very happy with your services earlier but lack of support from your competent local authorities has got be into this discomfort zone.

                                        Please revert and confirm on your actions taken so that I may proceed accordingly.

                                        Thanks & Regards,
                                        Jebastian Nadar |
                                        ________________________________________
                                        From: Nadar, Jebastian
                                        Sent: Tuesday, 16 November 2010 7:16 PM
                                        To: [protected]@bsnl.co.in
                                        Cc: '[protected]@gmail.com'; [protected]@yahoo.com; Nadar, Jebastian; [protected]@bsnl.co.in
                                        Subject: RE: Fwd: shifting of telephone number 2200402 - case of Shri Jebastian Nadar
                                        Importance: High

                                        Dear Sir/ Madam,

                                        Two more weeks have gone by and yet there is no solution to this problem.

                                        Please look into this issue.

                                        Thanks & Regards,
                                        Jebastian Nadar |
                                        ________________________________________
                                        From: Nadar, Jebastian
                                        Sent: Wednesday, 3 November 2010 12:04 PM
                                        To: [protected]@bsnl.co.in
                                        Cc: '[protected]@gmail.com'; [protected]@bsnl.co.in; [protected]@yahoo.com; Nadar, Jebastian
                                        Subject: RE: Fwd: shifting of telephone number 2200402 - case of Shri Jebastian Nadar
                                        Importance: High

                                        Dear Sir/ Madam,

                                        The Landline connection is installed at our location on Friday however the same is yet to be made active.

                                        Request you to have the needful done without any further delay.

                                        Also, please update me of the status on my Mobile phone: [protected].


                                        Thanks & Regards,

                                        Jebastian Nadar |

                                        -----Original Message-----
                                        From: Nadar, Jebastian
                                        Sent: Thursday, 21 October 2010 11:08 AM
                                        To: [protected]@bsnl.co.in
                                        Cc: '[protected]@gmail.com'; [protected]@bsnl.co.in; [protected]@yahoo.com; Nadar, Jebastian
                                        Subject: RE: Fwd: shifting of telephone number 2200402 - case of Shri Jebastian Nadar
                                        Importance: High

                                        Dear Sir/ Madam,

                                        I have been trying to call up Mr. Dhayade at the number given since yesterday however there has been no response.

                                        Even today my call is being not answered and disconnected every single time.

                                        Request you to do the needful without me having to follow-up, since every effort of mine is being futile.


                                        Thanks & Regards,

                                        Jebastian Nadar

                                        -----Original Message-----
                                        From: [protected]@bsnl.co.in [mailto:[protected]@bsnl.co.in]
                                        Sent: Wednesday, 20 October 2010 5:12 PM
                                        To: Nadar, Jebastian
                                        Subject: Re: Fwd: shifting of telephone number 2200402 - case of Shri Jebastian Nadar



                                        Sir,
                                        As per area SDE -inCharge report the area has now become feasible. PL contact Mr Dhayade SDE Khadakpada on [protected].He has been apprised off the casetoday again.
                                        Sorry for delay.
                                        Nodal Officer (PG)Kalyan---- H Prasad <[protected]@gmail.com> wrote:
                                        > To,
                                        >
                                        > * *
                                        >
                                        > *The P.G.M.Telecom, Kalyan Telecom, Kalyan,*
                                        >
                                        > *The P.G.Nodal Officer Incharge, Kalyan Telecom, Kalyan.*
                                        >
                                        >
                                        >
                                        > *REMINDER – I*
                                        >
                                        > Find herewith a complaint forwarded for immediate necessary action
                                        > at your end to avoid further delay. It is requested to *send a reply to the
                                        > complainant on his e-mail* alongwith a copy to the undersigned on e-mail *
                                        > urgently.*
                                        >
                                        >
                                        >
                                        > H.PRASAD,
                                        >
                                        > DGM [PG],
                                        > O/o C.G.M.T., MH Circle, Mumbai 400054.
                                        >
                                        >[protected] Forwarded message[protected]
                                        > From: Nadar, Jebastian <Jebastian.[protected]@marsh.com>
                                        > Date: Wed, Oct 6, 2010 at 8:55 PM
                                        > Subject: RE: shifting of telephone number 2200402 - case of Shri Jebastian
                                        > Nadar
                                        > To: "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "
                                        > [protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "
                                        > [protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "
                                        > [protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>,
                                        > "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "
                                        > [protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "
                                        > [protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "
                                        > [protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "
                                        > [protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "
                                        > [protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "
                                        > [protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "
                                        > [protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "
                                        > [protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "dir.[protected]@bsnl.co.in" <dir.[protected]@bsnl.co.in>,
                                        > "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "
                                        > [protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>,
                                        > "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>,
                                        > "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "
                                        > [protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <
                                        > [protected]@bsnl.co.in>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "
                                        > [protected]@bsnl.co.in" <[protected]@bsnl.co.in>
                                        > Cc: "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>, "[protected]@gmail.com" <
                                        > [protected]@gmail.com>, "[protected]@bsnl.co.in" <[protected]@bsnl.co.in>
                                        >
                                        >
                                        > Dear Concerned Authorities/ Officers,
                                        >
                                        >
                                        >
                                        > This is to inform you that my complaint has been ignored for the past 3 and
                                        > half years.
                                        >
                                        >
                                        >
                                        > I have been continually following up for the past 3 and a half years and
                                        > till date there is absolutely no word or courtesy from your end to even
                                        > check for a possible solution. While many of our society members have
                                        > received their landlines transferred, I am yet to see any positive
                                        > indications on my request.
                                        >
                                        >
                                        >
                                        > Please consider this mail to be final request perhaps complaint for the
                                        > delay in servicing requests. Failing satisfactory revert from your end, I
                                        > would move this complaint further to higher authorities.
                                        >
                                        >
                                        >
                                        > Thanks & Regards,
                                        >
                                        > Jebastian Nadar |
                                        > [protected][protected]
                                        >
                                        > *From:* Nadar, Jebastian
                                        > *Sent:* Monday, 2 August 2010 4:26 PM
                                        >
                                        > *To:* '[protected]@bsnl.co.in'
                                        > *Cc:* '[protected]@bsnl.co.in'; '[protected]@gmail.com'; Nadar, Jebastian
                                        >
                                        > *Subject:* RE: shifting of telephone number 2200402 - case of Shri Jebastian
                                        > Nadar
                                        > *Importance:* High
                                        >
                                        >
                                        >
                                        > Dear Officer In charge,
                                        >
                                        >
                                        >
                                        > I am still awaiting a positive confirmation on this. My 3 and half years old
                                        > request is yet to be processed.
                                        >
                                        >
                                        >
                                        > As per your earlier mail dated 10th November, 2009, our telephone connection
                                        > was not transferred due to non co-operation of builder. I would like to
                                        > bring to your notice that new lines have been installed in our society
                                        > buildings now.
                                        >
                                        >
                                        >
                                        > I humbly request you to honour this long pending request and do the needful
                                        > at the earliest. As referred earlier, I always trusted BSNL services to be
                                        > the best and I’m still waiting for this number to be transferred.
                                        >
                                        >
                                        >
                                        > I believe that the needful procedures will soon be carried out properly.
                                        >
                                        >
                                        >
                                        > Thanking your in anticipation.
                                        >
                                        >
                                        >
                                        >
                                        >
                                        > Thanks & Regards,
                                        >
                                        >
                                        >
                                        > Jebastian Nadar
                                        >
                                        >
                                        >
                                        >
                                        > -----Original Message-----
                                        > From: Nadar, Jebastian
                                        > Sent: Tuesday, 10 November 2009 1:50 PM
                                        > To: [protected]@bsnl.co.in
                                        > Cc: [protected]@bsnl.co.in; [protected]@gmail.com
                                        > Subject: RE: shifting of telephone number 2200402 - case of Shri Jebastian
                                        > Nadar
                                        > Importance: High
                                        >
                                        >
                                        >
                                        > Dear Officer,
                                        >
                                        >
                                        >
                                        > Builder has handed over the responsibility to our Society which was formed
                                        > more than a year back.
                                        >
                                        >
                                        >
                                        > I had received a call from your office in this regards and they had
                                        > requested me to ask our society members to contact your office.
                                        >
                                        >
                                        >
                                        > I was given to understand by our society people that they were contacted for
                                        > the work of laying telephone lines; however there were some disagreements on
                                        > the way work was to be carried i.e. digging and re-organising of the same
                                        > area.
                                        >
                                        >
                                        >
                                        > Request you to re-initiate the talks with society members.
                                        >
                                        >
                                        >
                                        > I had experienced best services from BSNL in the past and still wish for
                                        > your services. Only this instance is being a hindrance for me to avail of
                                        > your services.
                                        >
                                        >
                                        >
                                        > Hope to have continued relation with you and appreciate your efforts to
                                        > resolve this issue.
                                        >
                                        >
                                        >
                                        >
                                        >
                                        > Thanks & Regards,
                                        >
                                        >
                                        >
                                        > Jebastian Nadar |
                                        >
                                        > -----Original Message-----
                                        >
                                        > From: [protected]@bsnl.co.in [mailto:[protected]@bsnl.co.in]
                                        >
                                        > Sent: Tuesday, 10 November 2009 1:33 PM
                                        >
                                        > To: Nadar, Jebastian
                                        >
                                        > Cc: [protected]@bsnl.co.in; [protected]@gmail.com
                                        >
                                        > Subject: shifting of telephone number 2200402 - case of Shri Jebastian Nadar
                                        >
                                        >
                                        >
                                        > Dear Sir,
                                        >
                                        >
                                        >
                                        > As per report received from the field unit, due to non co-operation of
                                        > builder for laying of cable in Madhav Sansar, the telephone number 2200402
                                        > not being shifted. Staff has met to the builder personally but no response.
                                        >
                                        >
                                        >
                                        > Thanking you,
                                        >
                                        >
                                        >
                                        > Nodal Officer (PG) O/o PGMT, Kalyan
                                        >
                                        >
                                        >
                                        >
                                        >
                                        > -----Original Message-----
                                        >
                                        > *From:* Nadar, Jebastian
                                        > *Sent:* Thursday, 29 October 2009 1:10 PM
                                        > *To:* [protected]@bsnl.co.in
                                        > *Cc:* [protected]@bsnl.co.in
                                        > *Subject:* Transfer of Landline
                                        > *Importance:* High
                                        >
                                        >
                                        >
                                        > Dear N. Kumar Sir,
                                        >
                                        >
                                        >
                                        > I am a customer of your reputed company since more than 5 yrs now, based in
                                        > Kalyan.
                                        >
                                        >
                                        >
                                        > I had given an application to transfer my Landline #[protected] in the
                                        > year 2006, for which after many follow-ups there was no reply. With regular
                                        > and disappointments each time, I had lost hope of getting this issue
                                        > resolved.
                                        >
                                        >
                                        >
                                        > Yesterday I got a notice for cancelation of my connection, stating this was
                                        > my final notice to contact your office.
                                        >
                                        >
                                        >
                                        > On investigating, I understood that your communications till date never
                                        > reached me since the address updated at your end was incorrect.
                                        >
                                        >
                                        >
                                        > It has been a very bitter experience interacting with your officials in
                                        > Kalyan who never took any ownership and never showed any interest in having
                                        > this matter resolved.
                                        >
                                        >
                                        >
                                        > Request you to look into this matter on priority.
                                        >
                                        >
                                        >
                                        > Thanks & Regards,
                                        >
                                        > Jebastian Nadar
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        dear sir,
                                        my father name is r.murugaiyan is the name of our bill address for bsnl he death for may 1st 2008 so kindly what the reson for our bill name change.
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