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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 589

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A
Alijafri
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bsnl 3g speed maximum only 15.8kBps

Address:Lucknow, Uttar Pradesh

Dear sir,
i have recently bought a bsnl 3G prepaid sim,,
i am using nokia n73 which supports maximum 3G speed of 384Kbps = 49KBps

but i get maximum 15.8KBps speed only.
my no. is [protected]

please see through my problem and response.
Thanking you,
ALI...
+1 photos
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S
sivakrishnand
from Ponnani, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

landline bill

Address:Coimbatore, Tamil Nadu

dear sir ,

i want to know about my land line usage of last month details with out going calls with duration .

it is possible to view through internet?

my no is [protected]
regards,
sivakrishnan...
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V
v.pandya23
from Chennai, Tamil Nadu
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poor services

Address:Bhavnagar, Gujarat

at any time while i connecting the modem with my p.c it indicate full signal strength but when i was going to start it, it lost it network. after disconnecting it will got full signal but if start the same happened again.
this is not of first time, it happens continuously.'please give me guidance what i need to do?...
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A
ashishvsagar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

low pathetic speed

Address:Gujarat

Hello There,

I purchased BSNL 3G Data card. The claimed speed by BSNL is 7.2 mbps. it is too far from reality. I am getting download speed of average 30 kb and sometimes goes upto 70 kb. It is quite below what BSNL claims for this type of card.

Is there any way I can register official complaint for this with BSNL?

Thnks and Regards
ashish sagar...
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A
ashishvsagar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

low speed

Address:Gujarat

TO
THE GENERALMANAGER BSNL
I Ashish Sagar want your attention that I feel betrayed by your 3G DATA CARD service which I have tagen on 06/12/2010 and my plan is Rs. 700 for a ./month.Sir to my utter disappointment I feel that it is just a wast of money to go for 7.2 Mbps 3 G card when the speed I am getting a maximum speed of only 30-40 kbps and the download speed is only 10-20 kbps. Sir it is just like dupping the people that...
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N
nkj2304
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess bill against broadband connection

Address:Kota, Rajasthan

My telephone no is [protected] existing in HWP colony rawatbhata. i have applied for BB homeplan 250. Instead of provind services of BB I have recieved telephone bill of BB 1999 plan of three months. My broad band is not working. I have met with SDOT Rawatbaha and complaint the same and also informed against wron bill. After several requset nothing has been done so far and sent a bill of Rs 7894/- to deposit. Really they have troubled mea...
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A
ashishvsagar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

low speed and fraud with customer

Address:Gujarat

I have bought bsnl 3g data card of 7.2 mpbs speed at the time of purchasing it was told to me that u will get 7.2 mbps speed not when i started using i come to know i m not getting that speed insted i m getting 8 kbps speed and no customer center executive are even attending my complain or giving me proper response service pathetic service. kindly revert back what should i do?...
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S
SUNIL_SAHADEO
from Bhubaneshwar, Odisha
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OUTGOING SMS

Address:Sundargarh, Odisha

I HAVE A BSNL PRE PAID SIM WITH REGN NO[protected], SINCE FIRST DAY FROM THE PURCHASE ( 2 YEARS) , THE SIM IS NOT SUPPORTING THE SMS OUTGOING FACILITY,

PRIOR TO COMPLAIN I HAD CHANGED MY SIMM FROM NOOKIA TO SAMSUNG TO SONY MOBILES, BUT ULTIMETAELY DEFECT WAS WITH THE SIM,

FOR MY COMPLAIN I WENT TO ROURKELA CIRCLE ( DOORBHASH KENDRA) BSNL OFFICE, BUT ALL IN VEIN , AND I WAS SUGGESTED TO TAKE NEW NUMBER , WHICH...
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T
thirumal1295
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess billing

Address:Perambalur, Tamil Nadu

i use bb home 1000 plan through my landline[protected]. in oct 2010 i have used only 4.1 gb of the 5 gb free usage permitted. but i have been billed rs 3172. my complaints at the local bsnl office have not been cared for for more than 3 weeks now. iam being forced to pay the bill lest my connection will be terminated.pl help...
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J
jyoti68
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rent rebate for the period of 5/5/10 to 31/10/10

Address:Assam

To
The Account Officer(TR)
Bharat Sanchar Nigam Ltd.
Silchar.Cachar.Assam.

Sub-Rent Rebate against Telephone No- 286260
including Broadband for the period of 5/5/10 to 31/10/10

Sir,
I have the honour to inform you that my Telephone No-286260 under Gumrah Telephone Exchange was out of order including Broadband service from 5th May 2010 to 31/10/10 due to under ground...
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R
roshithcn
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHARGES FOR ROAMING

Address:Karnataka

Dear Sir,

Im Roshith from bangalore.I bought BSNL 3G data card last month.As per advertisement in bsnl website there is no charges for roaming.However theharge is deduction while roaming.I have raised this issue to technical support -BSNL.At first they said this may be a technical issue and when i called 2nd time they said there will be charges for roaming.Then after they are not picking up my call.I had already informed this...
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F
falgundalal
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TELEPHONE INSTRUMENT REPLACEMENT

Address:Ahmedabad, Gujarat

our telephone instrument of bsnl Landline is dead since last 6 months no one care to replace it we have to purchase a phone form local market but it is in the basic phone service need how to include that complain for department....
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L
latheef.afzal
from Delhi, Delhi
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GPRS BALANCE NOT KNOWN

Address:Thiruvananthapuram, Kerala

Mobile no:[protected]
SIM no:[protected]N
WHEN I USE BSNL 2G GPRS I CAN'T KNOW HOW MUCH MB IS REMAINING FOR ME. TILL 1 MONTH BEFORE AFTER EACH GPRS SESSION I GET A SERVICE REPLY INFORMING I HAVE I HAVE SUSH AND SUCH MB BALANCE FOR THE CURRENT MONTH.AM PAYIN RS.89/- MONTHLY FOR 2GB. WHEN I CONTACTED CUSTOMER CARE THEY TOLD ME TO MESSAGE USG TO 53733. BUT IT SAYS REQUEST IS INVALID. THEY DONT HAVE OTHER ALTERNATIVES.br...
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R
ramthilux
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

theft of sim card used by someone now

Address:Kanchipuram, Tamil Nadu

i kindly request u to block my bsnl simcard along with the nokia handset, which i was lost 1.5 years back near the camproad bus stop( tambaram east).

yesterday (09.12.10) my friend called to that number, someone picked and cut that call. so i request u to immediately block the usage of this number and stop the misuse of that number.

my mobile number is [protected]

kindly do the needful immediatly..br...
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M
msjdamu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECEIPT OF DEPOSIT AMOUNT FOR LANDLINE PHONE CLOSURE EVEN AFTER 3MONTHS

Address:Cuddalore, Tamil Nadu

SIR,
I HAVE SURENDERED MY LANDLINE PHONE[protected] ON 31/08/2010. EVEN AFTER FREQUENT REMINDERS OVER PHONE TO CUSTOMER CARE, BLOCK 16, NEYVELI TOWNSHIP AND CUDDALORE OFFICE, I HAVE NOT RECEIVED MY DEPOSIT AMOUNT TILL DATE. HENCE, SUITABLE STEPS MAY BE TAKEN FOR MY COMPLAINTS.

M S J DAMODHARAN
MOBILE NO.[protected]...
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A
aekselvandevadoss
from Alappuzha, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PHONE LINE FAULT

Address:Thoothukudi, Tamil Nadu

Respected Sir,

My name is Selvan Devadoss. My house BSNL land line phone No.[protected]. I was paid phone bill regulerly. Unfortunately, our telephone is regulerly deed (line falt) in every week. Further complants are booked every time. But the mistake was retified 10 or 15 days latter in every time. In this month of Dec.05/12/10 evening onwards our phone is not working condition. I booked complaint on...
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D
dj232739271
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

error server port 80

Address:Kolhapur, Maharashtra

I am trying to check my usage for last 02 days. every time this msg appears

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [protected]@your.address and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about...
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A
appalanaidur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working

Address:Visakhapatnam, Andhra Pradesh

Dear Sir,

My landline No.is 2575803. it is not working since more than two months and also my given complaint. The complaint was trace outed it is instrument probelem. But phone incoming and outgoing calls are not possible to call.However monthly bills are regularly came and its bills paid promtly. kindly rectify my phone and give your kind your services.

Thanks&Regards,
R.Appala naidu...
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D
dhirendra66
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HARASSMENT BY BSNL OFFICER AND STAFF

Address:Vadodara, Gujarat

Sir/Madam
I am a resident of Vadodara(Gujrat) but posted near Vapi(Gujrat). My wife has been visiting nearest BSNL office for getting broadband connection for last 3 months. Everytime she is given different response. First they promised that connection will be given in 15 days. When she went with all the document she was rudely told that connection can not be given. I came from Vapi for the purpose and met Mr Rama Kant Singh, SDE in...
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H
hiranmandal
from Baduria, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SURRENDER

Address:North 24 Parganas, West Bengal

Dear Sir/Madam,

This is to inform you that I Hiran Mondal a consumer of BSNL EVDO DATA CARD
I had purchased this above said DATA Card (Ph No. [protected], A/C No[protected] on 16 Dec 2009 from BSNL World, Bhowanipur Kolkata-25 branch (BSNL authorized agent).
I have logged so many complains to BSNL customer care service for their poor signal & bad Service. Complains number are (91501, 92304, 94221, 99656,...
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