Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I RECHARGE MY MOBILE NO. [protected] ON 15.12.2010(ABOUT 02.00PM) AFTER RECHARGE AN AMOUNT OF RS. 85/- APPROXIMATE DEDUCTED FROM BALANCE

Dear Sir

My landline number is[protected] and i am not receiving my bill for the month of oct2010 and nov2010 yet.
Please do the needful

Thanks and Regards
Nilesh

dear sir/madam actually i had done my onlone prepaid recharge to my mobile number [protected] bsnl(cell one) of the amount Rs55 through RECHARGEITNOW.COM the status of the transaction was success but i dint get the recharge to my mobile. i had done my recharge through state bank of india debitcard.date time subscriber ID amount order ID payment gateway payment status transaction ID recharge status IP address
[protected]:30 PM [protected] 55.00 R[protected] CCAVENUE SUCCESS 16007031 SUCCESS 183.82.18.128 these are the details of my transaction.

I have complained to BSNL’s local office at sector 23, Faridabad nuber of times through their automated service and verbally but my Telephone number[protected] has not been restored to working condition since a long time now (over 2 Months).

Even BSNL line man had assured me personally that the phone would be restored to working condition in next 3 days. This assurance was given to me a long time back and a number of times, but the result is the same as any one could imagine.

The last assurance given to me was a few days before Diwali.

The record of the period this can be obtained from BSNL’s own computer system. They can note the number of days their have been no incoming and out going calls.

I was told that there is problem in under ground wiring.

Ashok chhabra

My mobile No. is [protected]. Outgoing call is not working properly from 09 Dec 2010. My complain No. is 4542332 dated 10 Dec 2010 and 4562974 dated 15 Dec 2010.
Kindly, I request you to solve this problem immediately.
Thank you.

dear sir,
my name is vasu iam workink as a lic development officer in eluru i bought a bsnl broadband connection the net veryvery slow for download one song it takes nearly 30 minutes please inform this
yours sincerly,
k.srinivasu
eluru
email id ;[protected]@gmail.com

TODAY I HAD RECEIVED A MESSAGE FROM BV-BSNLive

"Get a 30 channel combo pack @ 149/- for 1 month. Goto http://bsnllive:8080/primary/mobtv2".

AS PER ABOVE I HAD OPENED THE WEBSITE BUT I COULD NOT SEE ANY TV PROGRAM AS PROMISED. HOWEVER, Rs. 149/- WAS DEDUCTED FROM MY BALANCE. FOR YOUR INFORMATION I AM USING SAMSUMG GT-S5233A HANDSET.

THEREFORE, I WANT MY Rs.149/- BACK.

Phone shifting from same exchange phonenumber [protected]

1) We had surrendered all devices(as per the surrender certificate, Modem :serial no.280,dated :31/07/2010,K.P.H.B
Telephone instrument,dated : 30/09/2010,Hyder Nagar)concerned with our 'bsnl-landline' connection on 30 september 2010.It's been 3 months since we're still recieving telephone bills from respective bsnl office.
We recieved mails for bill payment are as follows :
bill no : dated : amount payable:
63198462 06/11/2010 -959.71
69449052 01/11/2010 -959.71
69459659 01/11/2010 -959.71
69527330 01/11/2010 -959.71
72302717 13/12/2010 -959.71
72329496 01/11/2010 -959.71
72384171 28/12/2010 -959.71

2)We have not yet recieved our Amount regarding :
Deposits for Modem :..............................:Rs 500/-
Bb-connection 1 month advance :Rs 625/-
Advance for registration..........:Rs 2000/-
New phone connection.
(Reg.no : KPHB/NONOYT-GEN/INOTH/77
Appl.no :38936
Dated :25/01/2001)

Dear all , I would like to alert you all how BSNL in Assam circle regularly cheating and looting customer by illegally charging money on the unwanted trouble some pack like mobile radio and deducting Rs25. This very sad and shame on the Govt owned company which looting customers randomly and there is no re-addressal mechanism thorough contact number and detail as per TRAI regulation are given on bsnl web site but non of working and accountable to address your genuine complaint. This is not in single case of mine large number of BSNl subscriber Assam circle are looted and there money is siphoned though there self activated VAS. on 11 Dec2010 on my BSNL number [protected], i got sms from 125555 that you been charged with Rs 25 for subscribing mobile radio, some other a again got a sms that you have been charged Rs5 for masti pack, which both service i never subscribed. When i contacted CC, I was ready to register my complain and stuck on that this service was requested my me. There after the mobile service was deactivated by money was not reimburse, I wrote through email upto top DG Manager Assam but no response is received and money is still not reimbursed. I dnt understand this is regular practice how and whom i should approach to deal with illegal menace. This is also happening with my other colleagues who are using BSL service,.

Dear Sir,
Please note that I am using BSNL 3G Sim with Phone No. : [protected] . For past 2-3 months my balance is getting deducted be service 56505. I have tried to unsubscribe by all the methods but still with every attempt, the sms charge does get deducted but this service is still continuing and deducting balance every month.
I have tried calling the customer care at BSNL but I am never able to talk to a customer representative.
Would be thankful if you can help me to stop this service and reclaim my lost balance.
Rishi Kashyap
[protected]

Hello;

I am a customer to BSNL for mobile service.
About 2-3 months back I recieved a sms from company stating some money deduction from my BSNL account for subscribing CBRT service ( call back ring tone )
Actually I have never registered for same
Now on start of each month about 30 to 50 rupees got deducted from my account for the same

I have tried to complaint for same through Customer care no.
But even after several trial they have never received the call
They have a system that announces that if we cut the call during that announcement then they will call back shortly , but till today I didnt get any call from them


Can you help me

I have applied for a BSNL land line at the following address.

Kosuri Venkateswara Rao,
H.No. 3-6-779/3A, 1st Floor
Himayath Nagar
Hyderabad - 500029

Telephone instrument has been given and number was informed as[protected]. But, even after a lapse of about 20 days, the phone is not activated.

After lot of enquiries, I was given telephone no. 27660065/27612062 to complain as the phone pertains to Himayath Nagar, Hyderabad. But surprisingly, I am continuously getting no reply.

Please get the connection activated immediately.

Regards,
Kosuri Venkateswara Rao
[protected]

We had applied for a BSNL Broadband connection on 25/09/10.Request No:51441468.
It has been 3 months since we have not got the connection yet.The person(Mr.Bhubneshwara Rao) who is providing the connection here is delaying the process and is asking for money which he is not liable,.
We are calling him up, but he is giving excuses one after the another.
Our locality is in Kanathur, district-Kancheepuram,pincode-603112

respected sir/madam,
i am Dr. Vihang and i have a bsnl 3G data card with mob no [protected]. my monthly validity is over so i recharged my no online using BSNL's online recharge facility. i recharged 606 Rs. voucher whose Receipt Number is [protected] and Transaction No is TXE[protected]. The said amount is deducted from my bank account but still i have not got my mob no recharged. when i tried to talk with customer care then they said that it is not possible to recharge online when i had done online recharge for my friend yesterday and it had worked out well. then he said he will transfer to a senior executive and put me hold. i kept phone on hold for an hour still nobody answered. i don't know where to complain as they are not picking up on customer service. please help me.

R/sir,
There has been an issue with Bsnl about bill from jan2010 to june 2010.during this period my landline was totally dead and complaint was being registered in jan 2010 which remained pending till june 2010.But the company issued the bills of these months.I even wrote an application to gmtd Jammu twice for deduction of bill but till now no action has been taken from their side.The company has been famous for their nawaabi attitude.So,therefore,i request you to take some action.
Thanks,
Ashish Sangra.
contact-[protected],[protected].

sir , i didnot activate the joke service from 56505 but it activate automatically for two month approx
and for that time i m calling the customer care executive for that time and i will not
satisfy because he could given me information and i do the massage for deactivation
and the service not deactivate till now on my bsnl mobile [protected]

even i agree pls take severe action against bsnl. they are taking proper actions for our complaints.
Every month i get problems with my connection, but it has become severe this month from 8th dec 2010. my device when i try to connect often shows as device unavailble or disconnected. people in bsnl are not able to detect the prob and provide proper solution i hav gone to bsnl office twice in the mean time. yet no use my problem has not been solved. when i try to reach the customer care i always hear the same words " ur in queue pls wait".
i'm not able to connect to my webpages. pls help for u might know how frustrating when u pay such high tariff to be not able to get connected

dear sir
Im jaswinder singh from chandigarh. my mobile no is [protected]. but from last 2 months BSNL activate the service of CHAT MESSENGER SERVICE to my no an charging rs. 15 after every 15 days. but i never activate this service. i'l complaint for it many times but no action will be taken. after this now i can't use BSNL COUSTOMER CARE SERVICE becouse the block my service to talk to customer care. plz help me to resolve this issue.
Thanks

JASWINDER SINGH
MOBILE NO. [protected]

Our BSNL Landline Phone and Broadband was not working for the past 20 days. The number is[protected]. Please fix it as soon as possible. FYKI - Area comes under Mogappair East.