Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir / madam

I m prabhu narayan gupta from japla jharkhanad. I have an BSNL connection with MSISDN [protected]. I m continually getting MASTI messages from short code[protected] from last 2 month.
I was forcefully subscribed for MASTI Pack alert services and Rs 15 deducted from my balance. I have tried calling the customer care at BSNL but I am never able to talk to a customer representative.

Hopefully I m waiting for your clarification on this matter and refund of my deducted balance also deactivates the subscription.


Reg,
Prabhu Narayan Gupta
MSISDN [protected]

I am working as Assistant Engineer in 110 kv/33-11kv sustation, TamilnaduEelectricity Board, Irungatukotai sipcot, Sriperumpudur.Our office ph.no.is[protected].The above number is not working past three days.I am triying to contact with Irungatukotai sipcot and Sriperumputhur
[[protected] ].but no response.This substation feeds electricity supply to Industrial and Domestic areas.In case of any electrical accident occurred nobody couldn't able to contact this telephone. I request You that kindly advice concerned BSNL officer to response complaints through phone. I want BSNL higher officer contact number for this area.My mobile no.is [protected].
Thank You.

BSNL SERICE IS WORST IN INDIA THERE IS NOTHING AFTER SALE SERVICE THE STAFF IS VERY RUDE AND NON CO-OPERATIVE THEY NEVER TAKE CALLS AND VISIT IN PERSON ALSO VERY ARROGANT

I recharged my prepaid 3g data card for 400/- on 9.11.2011 around 5.p.m. but till now no credit is shown and am unable to connect the internet. Also I recharged the validity of my data card for rs.50/- on 10.11.2011 this has been deducted without making any calls from my phone. my data card u sim number[protected]. I made complaint to customer care center as well as by the PCO person who recharged the 3g data GPRS through EC charge. No fruitful result has been received till now. You are therefore requested to kindly look into the matter and credit the amount to my data card immediately. my mail ID is [protected]@yahoo.co.in

BSNL 3G DATA CARD — recharge failure

I used to recharge with Rs.403 bsnl 3g data tarrif. but it failed on showing its amount.
I am using BSNL 3G Sim with Phone No. : [protected]/16.01.2012

BSNL Mobile — About 56505 Services

I have tried to Acetivate Act Stock on 56505 Number, But the massage is failure,

How to activate Act Stock Services ?

Amit

Kindly cancel the stock market news.

send ACT STOCK
and send it to 56505
service will be activate.
I[censored] want to deactivate any service of
than u may send on SMS as
UNACT STOCK (OR ANY SERVICE)
SEND TO 56505
service will be deactivated/
subhash patil

please unsubscribed the job subscription immediately. It is not required by me.

That is . UNACT does not work. First of all How can they start any paid or value added service without our permission. They need to pay for that. They not only need to return our money but also thatey need to pay compensation for the mental harassment. They will pay that. Take them to the lok adalat or their own adalat and claim each and every penny back. These telephone companies need a lesson. Apne Paise ko Unke Baap ka maal samaj liya hai.

It is they who make all those junk calls even when we are registered for DND so they need to be punished for that and only a responsible citizen can do that

please unsubscribed the job subscription immediately. It is not required by me. I comfirm cancellation YES.

BSNL Mobile services — transfer from sagar to bhopal

about 3 months back i had applied for shifting of my mobile no. [protected] from sagar to bhopal and had submitted my application personally to mr soni, sdo at gmtd, bhopal office. moblie bill is not being sent at my address and services are being discontinued due to non payment. please do the needful at your earliest.

BSNL COMPANY — Deactivation of jokes from 56505

I am using bsnl sim no [protected] last 8 years.But last 3 months activate jokes from56505. I want deactivate jokes services from 56505.

i have been trying to connect your costumer care center from last 15days, but unfortunately i cant.but my major complaint is, i have been subscribed for some services such as joke & indiatimes & is charging Rs5 daily & Rs.2 weekly
i even send messages to unsubscribe joke subscription & charged for deactivation also, but did'nt deactivated
please unsubscribe these subscribtion

priyesh agrawal
[protected]
bhopal

no response very much tired of your service

priyesh agrawal
[protected]

BSNL Mobile services — Cricket service, chat messenger service.

Dear sir/ madam, please stop d services u r providing 2 my mobile, namely cricket service and chat messenger service. Everymonth iam losing about Rs 70 for these 2 services. I had called up customer care services nd they say we will check nd send d msg nd r nt responding later. Pls help me. My mob no is [protected]. Pls c do that i dont get any advertisement msgs.

BSNL is fooling customers. Considering the comparatively cheaper data plans, i shifted to Bsnl 3G from Tata Docomo 3G. But my decision went wrong when I got 15-20 kBps meager speeds during 8 am - 11 pm, after tht only 120-150 kBps( these r downloading speeds with IDM, surfing speed is more worse than downloading speed). I opted for Rs.606 data plan. I m having to stick with this stupid company till the end this month, coz i cant afford to go for another data plan of docomo.
I m residing within 400 metres of main Bsnl exchange tower and using ZTE MF180 3.6mbps device.

I suggest people to go for Tata Docomo 3G, because it gives consistent speeds of 2 mbps - 3.2 mbps on 3.6 mbps device for 24 hours.

Dear admin, please escalate my complaint to BSNL officials. i badly need good net speeds, but unable even to surf websites with bsnl 3g.

My residential BSNL Phone No.26560238 is not working for a month. Please attend to it immediately for restoration.
Pathy.P
49/11 Venugopal street, Mogappair, Chennai-37

Dear Sir,

My Mobile No is [protected], i have lost my cell phone today unfortunately. My no was one of the Manik Jod Plan. I do hereby request you to kindly block my Sim for the timebeing and please reissue another sim with same No and facility as soon as possible.

Thanking you

Sampa Mondal

My Motorola RAZR V3i phone having IMEI No.[protected] along with BSNL prepaid Sim No.[protected] is Stolen (thief) on 17.04.2010 night. Now i want to Block my phone as well as SIM to avoid misuse.

my sim no[protected] this sim blocked so plz send puk code thaku

My Mobile No is [protected], i have lost my cell phone unfortunately. I do hereby request you to kindly block my Sim for the timebeing and please reissue another sim with same No and facility as soon as possible.

please block my bsnl sim which mobile no is [protected] as soon as possible

BSNL — Shifting of landline connection delayed

I applied for shifting of my landline BSNL connection No. being 2652100 from 320-C to STC- 602 in the same residential society of Shipra Suncity Indirapuram Ghaziabad on[protected].
Till date the job is not yet completed.
If it is delayed so much for shifting, then I wonder whether the connection is worth to be retained?
Whether BSNL authorities will wake up and become customer friendly or leave it to the Private service providers like Airtel, Reliance, Tata indicom and others ?
Jago malik jago !!!

Landline & Broadband Internet — Delay in shifting of the Connection

Hello I have applied for the shifting of address for my landline & broadband connection 15 days ago. But no action is taken till date. My landline no is 25233175 under Vimanapura exchange. Request you to do the needful ASAP.

Pls Duplicate bill copy same as email id.

BSNL means Bhai Sahebka Nahin Lagta

BSNL — delay in shifting of connection

On 25.5.09, I applied for shift of my basic landline no.[protected] to another house which I had taken on rent. Today till 8.6.09 the connection has not been shifted.Shift is in same exchange. Repeated requests and personel visits to exchange has been doen but no result. Common reply comes from all levels of officers "cable fault and non availability of Cable pair" is their answer. Another commom answer is "we are looking into the matter".
Can anyone tell me what is the time prescribed to shift a telephone connection whithin same exchange?

Customer ID [protected]
Account no [protected]
Phone no [protected]
Payment cleared on 24.11.2012 under receipt no BGLRR NO[protected]dt 24.11.2012.
Instrument was handed over on 24.11.2012 (against no due notification).
Surprisingly a bill no[protected] was received on 05.01.2013 for Rs.232/=
That too had been paid on 20.03.2013 through Bangalore One vide receipt no 1685527 dt 20.03.2013
The deposit refund is still pending.
Request release of refund cheque without further loss of time.

Annapoorani.N

My BSNL 3G number is [protected] and am getting really low download speeds (average 10 kBps). I have been tring to register a complaint for the last two days but they keep saying server is down so they cant register the complaint and someone will call me in 2 hours. But no one called me even though more than 48 hours have passed.
If I tell them to transfer me to a manager they put me on hold and after about 1 hour they disconnect the line.
I am using a Huwaei E122 USB device with my laptop. Initially for around one month I used to get high speeds of around 200 kBps but the speed gradually decreased and now is at 10 kBps. Every 2-3 seconds, the speed drops to 0 kbps and the download stalls. A 5 MB file download takes about an hour which is worse than a 256 kbps dialup connection.
I feel cheated and am frustrated by the customer service.They have recently given me my first bill ( About Rs. 3000). I am not going to pay a single paisa to them until they get the problem rectified.
Please help if you can.
You can contact me at [protected]@gmail.com or my mobile [protected]. I am located in Bangalore.

Shubh

My BSNL 3G number is [protected] is now giving very low speed near about 16-17 kBps but previously it gave near about 225kBps. I am using it with Huwaei E122 USB device with my laptop.
Please help me and rectify the errors in network as soon as you can.
My locality is Thakurganj, Lucknow.

my bsnl 3g number is [protected]. i called the customer care. they registered a complaint. the next day i got a call sayin they are calling from bsnl. b4 i was about to tell my problems, they cut the call and i never go a call back. i recharged for 607 which is a 3g plan but i got a speed of 128kbps. but bsnl claims that they provide 3g speeds upto 3.6 mbps.

[protected]

[protected]

My consumer No. 50692575, Bill No. [protected] dated 07/12/2010 and land connection is 23514081, the local call shown more than my expectation. I have never thought of it that local call can cross more than 270 free calls. I tried to contact last few days to bill enquiry no. as shown in Bill that is engage every time when I try to contact. Another public grievances No. 25422434 is out of order. I have no other to go to opt the lodging a complaint about the unexpectation local call. If I get the details of local call, I will be very grateful to your office. Thanking,

BSNL is fooling customers. Considering the comparatively cheaper data plans, i shifted to Bsnl 3G from Tata Docomo 3G. But my decision went wrong when I got 15-20 kBps meager speeds during 8 am - 11 pm, after tht only 120-150 kBps( these r downloading speeds with IDM, surfing speed is more worse than downloading speed). I opted for Rs.606 data plan. I m having to stick with this stupid company till the end this month, coz i cant afford to go for another data plan of docomo.
I m residing within 400 metres of main Bsnl exchange tower and using ZTE MF180 3.6mbps device.

I suggest people to go for Tata Docomo 3G, because it gives consistent speeds of 2 mbps - 3.2 mbps on 3.6 mbps device for 24 hours.

Dear admin, please escalate my complaint to BSNL officials. i badly need good net speeds, but unable even to surf websites with bsnl 3g.

Sir,

The 3G Internet speed is very slow in tiruvellore and surrounding areas.Not even 40 KBPS .Request to look into that.
Ramesh

bsnl 3g in kolkata garden reach speed is very slow Request fast speed

I goa also its the same,

TO
THE GENERALMANAGER BSNL
I ankit parihar want your attention that I feel betrayed by your 3G DATA CARD service .its speed was very bad.like downloading speed 20 to 30kbps my 3g phone no is [protected] .Sir it is just like dupping the people that this service is started .I tried to contact the customer service 1503 for my problem but I did not get any response.sir please help me
thanks

BSNL is fooling customers. Considering the comparatively cheaper data plans, i shifted to Bsnl 3G from Tata Docomo 3G. But my decision went wrong when I got 15-20 kBps meager speeds during 8 am - 11 pm, after tht only 120-150 kBps( these r downloading speeds with IDM, surfing speed is more worse than downloading speed). I opted for Rs.606 data plan. I m having to stick with this stupid company till the end this month, coz i cant afford to go for another data plan of docomo.
I m residing within 400 metres of main Bsnl exchange tower and using ZTE MF180 3.6mbps device.

I suggest people to go for Tata Docomo 3G, because it gives consistent speeds of 2 mbps - 3.2 mbps on 3.6 mbps device for 24 hours.

Dear admin, please escalate my complaint to BSNL officials. i badly need good net speeds, but unable even to surf websites with bsnl 3g.