Bharat Sanchar Nigam [BSNL] Complaints & Reviews

DEAR SIR,

I LOST MY MOBILE TODAY .IT IS UNDER CUG PLAN .THIS IS BELONGS TO AP.GRAMEENA VIKAS BANK, H.O. WARANGAL
MY MOBILE NO.[protected], PLEASE BLOCK THE NO. AND LET ME KNOW THE PROCEDURE TO GET THE SAME

Dear Sir
I HAVE CUG CARD
BUT PLAN OF CUG WAS NOT START
MY GROUP NO WAS [protected]
[protected]
I CAN BYE CARD FROM DHANERA (385310)
SO I CAN REQUEST YOU TO START SERVICE
OF CUG PLAN

i am using prepaid connection my cug plan is activated but now i want to unsubscribe from this service so how can i unsubscribe cug plan on my no.? pls reply as earlier

I am using prepaid connection my cug plan is activated but now I not used same plan with effect from 26/04/2015 and frequently requested deactivate the C U G plan. I want to unsubscribe from this service so how can i unsubscribe cug plan on my no.? please reply as earlier


M/No.[protected]

sir,
i would like to request you to kindly deactive the games immediately in my connection bearing no 22431811 and hope you do the need

This is a forceful subscription.
Nobody in my house uses this.
It has put me in lot of trouble.
Never ever contact me for this and it should never be activated.
Hamza Yusuf Bhai

sir the bsnl have phoned and told me to activate the GOD games free I never played so far at present i want to deactivate this god game .my telephone is[protected].kindly do the needful.

thanking u

s.vijaya nirmala, porur.

SIR,
PLEASE DEACTIVATE THE GOD FROM MY BSNL PHONE BROADBAND. MY LANDLINE NO. IS
[protected].


T.PARIVEL
[protected]@yahoo.com

pls deactivate my indiagame account, they subscribed it of their own and i hve never used it but they need me to pay the bill. i dont want such a nuisance hereafter

pls deactivate my indiagame account immediately, my ph.no.[protected], they deducted Rs.200 each from last 4 months. No response from support call.

Please deactivate my Indiagames.com provision in my broadband connection. My residence bsnl phone no. is[protected].

This is a forceful subscription.
Nobody in my house uses this.
It has put me in lot of trouble.
Never ever contact me for this and it should never be activated.
my bsnl no.[protected]
Joy tholat

Dear sir,
My name is Mangeshkar Narasinh of Merces Goa and
telephone no. is[protected].
I never said to activate the Game package.
One lady from your dept. asked about activation.
I said I being a retired Govt. servant not interested in
Games.I even warned her that I will not pay the amount.. But telling all this she must have activated.
I am not in a position to pay the amount. Therefore
Please unsubscribe my account and give me the
credit if it is possible.
Thanking you
yours
N.M. Mangeshkar

Dear sir,
One lady from your dept. asked about activation.
I even said her that I will not pay the amount. But telling all this she must have activated.

my telephone no. is[protected]
I am not intrested Therefore Please deactivate my account before 3rd Feb otherwise I will not pay any charges.This is a forceful subscription.
Nobody in my house uses this.
It has put me in lot of trouble.
Never ever contact me for this and it should never be activated.
The help line toll free no.[protected] is always engaged and I am not able to get [protected]@indiagames.com also.


Kindly do the needful.
Thanks,
Rohit Bhokardankar

deactivation
my number is[protected] . bsnl has offered a free package of games but we dint activated that, every month they sending bill .If we ask them they are telling WE ACTIVATED.Ok any way I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account.Please do the needful.

Thankingyou,
Mr.Lokesh M

my number is [protected] . bsnl has offered a free package of games but we dint activated that, every month they sending bill .If we ask them they are telling WE ACTIVATED.Ok any way I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account.Please do the needful.

Thankingyou,
bharat

My number is 22240087. I am Susheela Kanagaraj BSNL has offered GOD Plan games for Rs.200/- per month. I would like to deactivate my account. The toll free number [protected] is always busy and not responding. Hence I would like to deactivate my account. Please do the needful.

Warm Regards

Susheela Kanagaraj
Nanganallur
Chennai 600061

sir deactivate my game plan phone no 26255028

BSNL Broadband — Deactivate GOD plan Rs.200/- p.m.

Sir,

My telephone no. is[protected] & mobile no. is [protected]
Kindly deactivate the GOD plan 200 from my telephone immediately.

Thank you.
Best rgds.

Dinesh Upadhyay

Please deactivate my Indiagames.com provision in my broadband connection. My residence bsnl phone no. is[protected].
The help line toll free no.[protected] is always engaged and I am not able to get [protected]@indiagames.com also.
Kindly do the needful.
Thanks,
T. Prabhakara Rao

plz unsubscribe my account from indiagames my phone no is[protected]

PLEASE unsubscribe & deactivate Indiagames.com my account from indiagames my phone no is[protected]
Because I have no time from starting to till I no use

please unsubscribe my account from indiagames my phone no: [protected]
by
N.R.Veeraiyan

Hi,

My name is Tayab and the mobile number [protected] is under my name. From past few days (15 days almost) every now then Rs.5/- is getting deducted form my balance for some service under name UTSAV PACK which am not aware of and i haven't subscribed ever.
I have been trying to call the customer care but am getting no response and no one is helping me out for unsubscribing this service.
So going further am lodging this complain again BSNL so that the thing can be sorted out soon as possible.

Thanking you

Tayab

BSNL Prepaid Mobile Service — wrong amount deducted without informing.

since last two time mobile box charge (25 + 20=45rupees total) deducted without informing me. i have already complaint twice in customer care and they said for refund both the time. But still now no refund received. please arrange to refund the amount.

BSNL — not receiving bill regularly

I am a bsnl customer with telephone no[protected], iam not getting bills regularly to my home u people calling on phone to give bill details regularly but not sending bills

BSNL — not receiving telephone bill

Dear Sir

For one year 2008 I did not receive my telephone bill for 232232. =where I was staying in the same area of Post Office concerned


T.Ginvanglian
O/o CGMT, BSNL, NE-II Circle
Dimapur

my bill

BSNL Landline — Not receiving bill

Dear sir/maam
I want to complain that i am not getting my bill from last two months therefore it is requested to the authorities to send my bill at the earliest please.

I am not reciveing monthly bills for the following telephone numbers. [protected] and 26484585 from two monthd and now it has been disconnected.

BSNL Land Line Telephone — not receiving bills

I have not received my land line telephone bills for the last 4 months. I request you to kindly arrange to send me duplicate bills for last 4 months. My phone number is[protected]

Dear sir/madam

I'm to bring it to your notice that i'm yet to get the bill for the month of Feb 2010.
pls expedite.

Dear sir
As your concerned customer of BSNL(B fone), we not getting bill of land phone regularly and what is the internet address of BSNL west UP

Thank & regards
Madan Lal

BSNL Land Line Telephone — INTERNATIONAL SERVICES NOT WORKING FOR LAST 8 MONTHS

Land line telephone number is[protected] was having facility of International direct diling facility but for last eight months it is not working though communicated and noted by the services department.

BSNL — not receiving the telephone bill

I Have a BSNL land line number[protected] and from the past few month i am not receiving any bill.as i am a working man it is a problem for me to pay the bill.

I brought the BSNL data card... it is working fine but the main problem is I get disconnected after every 20 minute o after 3, 00, 000 KB...that is very much disturbing... the speed is got... I can download a movie of 700MB in a hour...however why I get disconnected after every 20 minute..

Exactly ! The broadband connection is not working properly for several months in our connection, CBE.
Several complaints were been give to 1500 and BSNL Exchange off CBE. Till date it was not rectified.

Me and my family are greatly suffering from poor BSNL broadband service for the past 3 months. Our connection is[protected]. Inspite of various calls (which is difficult to get thru) and emails, nothing has changed. No one bothers and the customer care executive only makes repeated assurances that "they would send somebody to check the connection". But that somebody never reaches the destination.

Further, we are slapped with a whopping bill of Rs.1863 for April, 2009 towards use of broadband, whereas we never had bills more than the standard rate of Rs.250 per month. They are applying salt on our wounds. Is there someone out there to look into consumer grievances on urgent basis???

i don't know how long shall we be deprived /cheated..?? Most of the time in urban areas of west- Bengal particularly in Birbhum district at Sainthia, dt. Birbhum the broadband service is unavailable...very, very poor service through out the month and the persons those who are in charge of Broadband service they have a very poor knowledge about service. If we make calls to them at office they don't like to receive the call or they are not available. Due to poor service of Bsnl cell service i have left the connection and circumstances has forced me to think about to change of Broadband service of bsnl...every month 10 to 12 days broadband service is not available here...but the telephone bill reach in time & the amount remains the same...pls think about your service & presently Broadband is not the status symbol and order Mr kaushik Bhakat of Bsnl broadband service in charge to attend the calls made on his cell and be more careful what customers are complaining about...

BSNL — Delay in getting the Broadband & Landline connections

Sir,

I registered for Broadband & Landline on 31st May 2008, till 25th June, i had not got any reply from the people. So decided to go the respective office in my case its Pallikaranai Telephone exchange in citybabu nagar, chennai. What they are saying is, they came to my house, but the security asked them to write the their in the entry book, which is kept for my apartments, but the BSNL employess from the pallikaranai telephone exchange, chennai didn't agree for that and they left without giving any information. When i went to pallikaranai telephone exchange, the line man is speaking me the rule that even for CM's house he will not put entry, and for govt employes are not supposed to sign any entry book when they visit apartments. Is there any rule states like that? till today 5th July 2008, i have not received my broad band.

Test Sample

Dear Sir,

I want to inform you that I had a Mobile set no. 1600 of Nokia having BSNL SIM card no. of [protected]. This BSNL SIM was purchased in the name of Vishal Kumar Agarwal. Further this Mobile (including BSNL SIM) had lost from me due to fallen down in the way from Bhagwan Talkies to Belanganj.

So I request you to, acknowledging the same, kindly discontinue my BSNL SIM No. [protected] .

Thanking you.


Yours truly,
Visal Kumar agarwal
5/275, Panja Madarsa,
Belangunj
Agra.

BSNL — broadband and landline

Land line number[protected] , phone is dead by last seven (07) days , and is already informed to loacal authorities (JTO/local exchange) personally , my land line cable from JB/DB to destination is in 05 to 06 parts hence broad band is so worth less form very begning.
sir please try to understand my problem and be needful.

B S N L Company — New landline and broadband connection

Sir,
On frequent requests, BSNL authorities at Manchar, Ambegaon, Pune have not provided me the land line phone connection with broad band internet facility.

Please guide me, for further action.

I have also applied for a new connection on 14 sep 2012
if have paid 500 for connection
till now there is no connection
they say cable problem and no new connections ll be given

Hi,

Following is the procedure for the deactivation of the service.
1. Go to http://bsnl.indiagames.com and login with your Username and Password.
2. After you login Go to “Home" and then click on "Account". Please click on “Unsubscribe”.
3. Once you click on “Unsubscribe”, Please fill up the feedback form that would opens and then click on “Unsubscribe” to cancel the service.
4. You will get an Email confirmation regarding the same.

Pl deactivate bsnlindiagame my Ph No. is 26531585

pl deactivate bsnlindiagame my ph no. is [protected]

जो समस्या आपके साथ है, वही समस्या मेरे साथ है । मेरे मोबाइल पर भी बाबा रामदेव के नुस्खे वाला पैक एक्टीवेट कर 5/- काट लिए गये हैं । दरअसल बी एस एन एल ने एक कम्पनी Onmobile के साथ टाई अप किया है । इस Onmobile का काम सिर्फ़ यही है कि कैसे ग्राहकों की जेब काटें । तरह तरह की सेवायें यह कम्पनी बिना बताये चालू कर देती है और फ़िर मैसेज भेजती है कि फ़लाम सेवा का इतना पैसा काटा जा रहा है । कुल मिला कर यह सब ग्राहकों की जेब काट रहे हैं । इसका सिर्फ़ यही इलाज है कि तुरन्त इस कम्पनी के मोबाइल में पैसा डालना बन्द कर दें और किसी अन्य कम्पनी का मोबाइल ले लीजिए ।

सही है

Hello,
I have been fraudelently charged for value added services by BSNL Company on my BSNL prepaid mobile. I am being charged Rs 5 for subscription of Baba Ramdev pack every month, without my knowledge or confirmation. Pleases take the required action on this ongoing fraud.Please discontinue this pack.

Regards,
Mrs. Rashi Agrawal

जो समस्या आपके साथ है, वही समस्या मेरे साथ है । मेरे मोबाइल पर भी बाबा रामदेव के नुस्खे वाला पैक एक्टीवेट कर 5/- काट लिए गये हैं । दरअसल बी एस एन एल ने एक कम्पनी Onmobile के साथ टाई अप किया है । इस Onmobile का काम सिर्फ़ यही है कि कैसे ग्राहकों की जेब काटें । तरह तरह की सेवायें यह कम्पनी बिना बताये चालू कर देती है और फ़िर मैसेज भेजती है कि फ़लाम सेवा का इतना पैसा काटा जा रहा है । कुल मिला कर यह सब ग्राहकों की जेब काट रहे हैं । इसका सिर्फ़ यही इलाज है कि तुरन्त इस कम्पनी के मोबाइल में पैसा डालना बन्द कर दें और किसी अन्य कम्पनी का मोबाइल ले लीजिए ।

The 56505 BSNL services pack are baseless. They try to make up money from the subscribers by just sending SMS at regular intervals. If at all we respond, have to wait for their opinions in different modes/fashion to be intouch.I think if BSNL continues to proceed with the same fashion I will be bound to surrender by BSNL Prepaid connection.


P.K.Panda
Sambalpur
Orissa

Dear Sir,
I am getting some BSNL news messages from 56505 on my BSNL prepaid mobile no. [protected] (Aliganj-Etah) while i didn't activate this service. On behalf of sending these sms, 5/= are being deducted on daily basis for last 1 month. I have lodged complaint to BSNL customer care executive 3 times but no action has been taken against this from their side. I have sent UNSUB to this no. also but still balance is being deducted continuously.
I would like to request you to kindly deactivate such BSNL news messages and the amount that has been deducted automatically is to be credited to my mobile account at the earliest. Failing of which I will be compelled to make this as a public issue.

AGM Etah Mr. S.S. Khan ([protected]) is not responding properly regarding this.

Kindly note my number again: [protected] Aliganj (Etah)

dani like you I checked my area for 3g coverage, after seeing the 3g tower i bought the 3g sim. but after just seven days BSNL stopped 3g service during the day in malda. after another couple of days they have stopped the service completely. i am not getting 3g tower. I have hated bsnl in the past for their services, I guess it was the terrible mistake for me to spend money for the bsnl 3g at all. may be i should wait for airtel, aircel, reliance and vodafone...

Complaint number G18tn101062 (booked on July 18th 2011) 3G sim activated on 15th. Still no 3G coverage getting 2G only and that too very slow. Any idea on how to resolve this issue? Mobile [protected]

Unauthorised charges levied by BSNL Cellone for subscription for jokes.
SMS received as "welcome.you will receive free jokes everyday for 5 days.
From 6th day ,service charges Rs.10 for 10 days. To unsubscribe, send UNSUB TJOKE to 58888."
After 5 days Rs.10 had been deducted from my prepaid cellone balance.
my cellone no. is [protected]

I am a cellone prepaid subscriber of siliguri, my mob no. [protected]. Today I received a service messege saying that Rs. 28/- has been deducted from my balance for activating a caller tune, which I never requested. I simply want my money back and do not need any caller tunes in my phone. Please do not try to disturb me in the future by doing such odd jobs from your end.

I received a SMS from 56688 for sending and receiving unlimited email @ Rs49 a month to my BSNL mobile NO: [protected]. I replied that I am interested in it. My sms was charged with Rs 2/ . I received another sms from 5668849 deducting Rs.49/ from my balance in the prepaid account. I got one more sms with some meaningless instructions either to talk a particular NO[protected] or[protected]. The amount was deducted without my approval. Besides, I have to waste money for three sms @ cost of Rs6/ I lost Rs 55/ from my balance without any tangible service. It looks nothing but cheating. The sms indicated a website bsnl2email.com. This website is useless. The introductions are incomprehensible. I feel I have been cheated by such sms for just giving the reply that I am interested. How does the BSNL permit such fraudulent activities of cheating its customers.?

Also, the BSNL deducted Rs9.60 from my balance for an attempted international call. The call to Rome is not effective.. But, the BSNL deducted Rs.9-60. Earlier, I lost Rs32/ this way. Why a State Owned Undertaking hoodwinks the gullible customers by unsolicited SMS and ineffective international calls.

A.Xavier
Bangalore

if i call to chennai bsnl customer care its charging wht can i do for this to stop

bsnl/cellone prepaid — Regular deduction against Jokes on SMS , Which I have not requested & I do not want.

My Tel No is [protected].

I am getting unauthorised deduction from my balance against VAS for sending Jokes over SMS. I have not asked for the same nor I like it.

I want to discontinue this. CAN ANY ONE HELP.

hay, this is Prakash Gouda. my number is [protected]. you have deducted Rs.20.00 on[protected] for job subscription. but I didn't subscribed for that. regarding this I spoke with your customer care executives so many times. but after one month also you people are unable to solve the problem. your senior executive also not having any data or information. because he is telling that you have no balance. but at that time I had Rs.66.00 balance. and for unsubscribe you have deducted Rs.2.00. And for that also your executive has given wrong information. (he told UNSUB). totally you people are not working. regarding this this I need your clarification. and I have recorded your executives voice also.
so please return Rs.22.00 and give strict order to your employees to work sincerely.
I hope you will solve this problem. my complaint no. is KT[protected]

you people are mentally torturing the subscribers. its very bad

i your subscriber our Mobile no [protected] i am suffring your joks subscription how to rellif from this subscriptin evry month you are deductin RS 25/- i SMS to 53030 but ansewer keywoed wrong, am not rich man so please sugess me how to manage otherwise i chenge ather network sim card .

I am a cellone prepaid subscriber of Nashik, my mob no. [protected]. Today I received a service messege saying that Rs. 5/- has been deducted from my balance for activating Masti Pack, which I never requested. I simply want my money back and do not need any Masti Pack/Packages in my phone. Please do not try to disturb me in the future by doing such odd jobs from your end.

BSNL-CellOne — unauthorised deduction of amount

I am a prepaid mobile subscriber of BSNL. An amount of RS 15 is deducted by BSNL in the name of FIFA service from 59595015 without my authority every month . I have not subscribed to any FIFA service nor do I want to know what it is . I have spoken to your customer care also but even he didnt know what was it and just registered my complain without any response till now .How can such a big company carry on unauthorised deduction and give a casual attitude ? This has been going on for several months. I would want the company to return back all the deductions made so far .

Dear Sir 19.11.2010

My name is Saju Thottan. I had applied for a BSNL landline from Cherpu Exchange, Thrissur, Kerala more than 2 years back. I haven’t got the connection till now. I have been contacting the exchange for that, they said no spare cable in that area, so I contact Mr.Mathew nearby my home (working in BSNL office Thrissur staying in Palakkal, Thrissur) one month back, he said cable are all in that area but the lack of workers for the cable connection. No action has been taken till now.
I am opting for BSNL because of the excellent service I got in Kuriachira, Thrissur (my father, mother and Brother still there and my family shifted home from kuriachira to Palakkal) – I really miss the same here with officers being very negligent. I could have easily opted for another service provider in the excellent telecom Market with many attractive offers, but I have used BSNL landline from past 20 years (from my childhood), and wants to continue with it. In this competitive market, if the service is like this, believe me sir, BSNL has a very dark future.

I still have a hope from you that you will get things done and provide me with a landline. This is my last attempt to get the BSNL landline. If this also doesn’t work, I will cancel my request and opt for a better service provider. I am also planning to get the data one broadband service from BSNL. So sir, please do something about this. I will send you the work order number if you need it to solve this problem.

Thanking You

Saju Thottan
Thottan House,
Friend’s Street, Palakkal, P.O.Palissery,
Thrissur, Kerala.
Mobile [protected]