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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 597

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B
bld03814
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provision of Unlimited Free Download

Address:Chennai, Tamil Nadu

Respected Sir/ Madam,


I had placed a request for broadband connection on 22/09/2010 and the same was made available on the 24th Sept 2010. I was given a modem for purchase costing me Rs 1100.00/- + (taxes).

I had learnt from your website and your advertisements over various channels that there was a offer of free unlimited download for 15 days for any new broadband connection between 15/9/2010 – 15/11/2010.br...
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A
arulsadasivam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Billing

Address:Chennai, Tamil Nadu

Note: This compliant prepare for the following website.
http://portal.bsnl.in/bsnlcca/CCMMobileComplaints.aspx
But this website not help to submit. so i forward to your knowledge.

Dear sir,

My Name is ARUL SADASIVAM,
My Mobile no is: +91 [protected].
My Plan is 525 Post paid.

I am using this no from long period. Initially i was in prepaid plan. Then i change to Post...
+2 photos
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D
dhiman datta
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for subscribing pack

Address:Jabalpur, Madhya Pradesh

R/Sir
i have not subscribing the baba ramdev pack ,shayri and jokes pack etc. But i recived massages from bsnl that thank you for subscribing ramdev pack or shayri pack and each time bsnl cut rs 5/- if i want to unsubscribe than each time i will loose another 5 rs from my main balence.i complaint this in bsnl customer care so many time but thay sugest me to unsubscribe.it is therefore requested to stop this bussiness immediatly and...
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D
drgags76
from Chennai, Tamil Nadu
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NOT ABLE TO VIEW THE USAGE.

Address:Ahmednagar, Maharashtra

Respected Sir, I Dr. Gagan Sharma m using the bsnl internet connection. the problem is that on loading the bsnl portal site i mgetting this msg.
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [protected]@your.address and inform them of the time the error occurred, and anything you might have done...
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A
abin.sen
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in broadband connection

Address:Purulia, West Bengal

From 29 October'2010, problem facing in BSNL broad band connection(no connection available) onTelephone N0.[protected], also customer care personnel are not receiving any call where one can inform the problem,and one time undersigned customer faced misbehavior from service provider personnel. Please look after the problem.

S Maji...
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R
RAJKUMARNTP1
from Pathanamthitta, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ONLINE CELL PAYMENT

Address:Karimnagar, Andhra Pradesh

BEARING BILL NO[protected] TODAY 11.11.10 I TRIED TO PAY ONLINE CELL BILL AFTER ALL STEPS SYSTEM ASKS TO ENTER HIGH RISK SECURITY NO WHICH WAS SENT TO YOUR MOBILE BUT NO PASSWORD RECEIVED PLEASE REGULARISE THE SYSTEM AND EXCESS DEBITED AMOUNT MAY BE REFUNDED...
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R
rrajendran
from Coimbatore, Tamil Nadu
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cancellation of bsnl indiagames-reg

Address:Coimbatore, Tamil Nadu

Dear sirs/madam,

one month back bsnl offered free online games. i.e bsnl india games for onemonth free plan,at that time they gave me a user id,password but unfortunately i have forgotten that id,now i would like to cancel india games registration,regarding that i spoke to bsnl office to cancel the games but they have said call to toll free number 1504,still nobodies are attending the call.so that...
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G
ganesh_gatade
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DNC sms

Address:Pune, Maharashtra

I have registered on NDNC long back now its more than 45 days, but still I am receiving some promotional SMS on my cell no [protected] from below subscriber.

LM-IndiGo recieved on 11/11/2010 at 11:13
TD-MTS received on 11/11/2010 at 11:41
LM-loans received on 11/11/2010 at 11:01
TD-WORKHOME received on 11/11/2010 at 10:30
TD- StockCal received on 11/11/201 at 09:34
LM-INFOR.. received on 11/11/2010...
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D
dechandru
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LAND LINE DEAD FOR 11 DAYS

Address:Tiruchirappalli, Tamil Nadu

Customer Complaint/Request Details : Serial No : 6
Docket Number :CC[protected]
Date of Registration :11/1/2010 2:41:12 PM
Main Category :Phone Related
Sub Category :Dead
Nature of Complaint :Complaint
Complaint Through :E-Mail
Query Text :phone dead from 31/10/2010
Status :Pending
Remark :
Action Taken On :
The above complained was given on 01/11/2010,...
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M
mahe.au
from Hyderabad, Telangana
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Lost of my Phone along with BSNL SIM.

Address:Vizianagaram, Andhra Pradesh

Dear Sir,
I have lost my SIM card on 5th November, 2010 which was having BSNL Excel prepaid. I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate SIM. Following are details of my phone no and SIM no.

Phone no.: [protected]

Pls help me in this concern.

With thanks,
Mahesh Kumar Paluri.

Kindly help me in this concern....
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V
virusabhie
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connectivity Problem

Address:Hyderabad, Andhra Pradesh

Hi Team

Currently I m facing lot of problems with this service, Initially I was in 256 KBPS 750/- home plan and I changed my plan to 256 KBPS 625/-. The day from when I got changed my download speed almost 0.3 KB only. I raised number of complains but I did not get proper response. Again they asked me to change my plan to 512 KBPS 750/- plan, as per there request I changed but still facing the same problems. No technical team...
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M
mugotesunapila
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Broadband internet service sucking money from rural customers

Address:Ganjam, Odisha

I Sri Kasinath sahu , a BSNL Landline telephone and Broadband internet consumer with Telephone number –[protected] , Customer Id – [protected] and Account number – [protected],
here I have stated the story in following points.

I have applied for unlimited broadband internet connection for my home. BSNL department people connected the internet at my home and given me one Modem, internet ID and Password to connect...
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R
ravinder5990
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted sms broadcast to unknown number

Address:Mahendragarh, Haryana

Respected sir

Unwanted sms broadcast to unknown number by Mobile service provider (BSNL) and The send my number to unknown number in which they(bsnl) written it is our BSNL HR Number and contact for help after that they call me to know about the service of bsnl . it cause me lots of problem and inconvience . I have register complain to bsnl office many time but they so not responce me . so kindly help me
my contact...
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Manoj Kumar Upadhyay
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL SIM card does not activated

Address:Pune, Maharashtra

Dear Sir/Madam,

I am Manoj suffering a lot with the ignorance of BSNL service provider and dealer.
I have taken one BSNL SIM around one month back and SIM got activated next day itself.
It is deactivated after 10 days (Without any prior information), then i approaced to the de4aler from where i bought the SIM Card. He told me that it happend due to document unavailability. Same day i submit the xerox of my passport...
+1 photos
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J
jieu2969
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in shifting Landline

Address:Bangalore, Karnataka

Sir,
I have requeted for shifting my BSNL landline no : +[protected], from Kacharkanahalli to Kamanahalli ,mainroad (Withi 1.5 km). Firstly, I visited 2 to 3 time only to submit the application, as it was not clear which office to submit the application. After doing so I was told that the shifting will be done within 1 week of time. I was happy with the progress and a line-man from BSNL came and did a inspection. I waited for...
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lakshmi_4099
from Tekkali, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe from bsnl onmobile radio

Address:Krishna, Andhra Pradesh

I want to unsubscribe from bsnl onmobile Radio service.I have dial to 1255533 for deactivation the ivrs announced press "1" for deativation after pressing the digit 1 the ivrs replied you unscribe from onmobile radio but I loss of one rupee/day till to day the message getting from 1263001.so please could unsubscribe from this service.My mobile no is : [protected]....
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A
Arijita22
from Kolkata, West Bengal
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data card not working within 2 weeks of purchase

Address:North 24 Parganas, West Bengal

This is Arijita Chakraborty, I purchased BSNL 3G data card(teracom LW272) on 26th oct,2010, from yesterday 8th nov,2010 it was not working when inserted in my computer.. no LED glow..no response. When I took it to the BSNL office they repeatedly charged me as I damaged the device externally..though there was no fracture in the device. now tell me what to do????...
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Tek Singh Rawat
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to receive/making calls

Address:Chandigarh, Chandigarh

Dear Concern
I am very fedup with the services of ([protected]) bsnl mobile no. I am facing intermittently problem enable to receiving and making calls. Also loged complaint (K[protected] on dated 7th November2010.Till today unableto get a single call.Already replaced SIM & MOBILE HAND SET but problem remain same. Plz do the needfull.........
Regards
Tek Singh Rawat
#399,sec 38A, Chandigarh
# +91-[protected]...
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joy_live
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online payment adjustment

Address:West Bengal

These are the details of my phone bill:
Biller Name : BSNL CALCUTTA
Utility Number :2*******
Due Date :27/AUG/2010
Due Amount :634.00

The bill was paid using the citi banks online payment utility, which I have been using for a long time to pay the landline bills and other bills also. I went to BSNL office and showed them the bank transaction details, on which they said it was not possible...
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R
ramani9916
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline not working

Address:Kendrapara, Odisha

My landline is not working from last month. I was compalined to our circule J.T.o also S.D.O also Written them ,but my landline is not working till to today . my no is [protected]. my alternate no is [protected]...
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