Bharat Sanchar Nigam [BSNL] Complaints & Reviews

MYSELF DHIRENDRA KUMAR SINGH RESIDING NEAR SRINAGAR AIRPORT USING MOBILE OF NOKIA N73 WITH BSNL PREPAID SIM OF MOBILE NO [protected]. I AM ALSO USING GPRS SERVICE O[censored]NLIMITED PLAN OF Rs.274. I HAVE MADE A RECHARGE OF Rs.274 FOR UNLIMITED GPRS PLAN ON 26/10/2010, BUT AFTER USING A SINGLE NIGHT MY GPRS SERVICE HAS BEEN CLOSED ON 27/10/2010. AFTER CONTACTING TO CUSTOMER CARE AND LOADGING COMPLAIN OF COMPLAIN NO: AJ[protected]. MY PROBLEM IS...

Hi,

I took a data card connection from BSNL (3G data card model Teracom LW272 usb data card) with plan of Rs. 440/- PM (1 GB). BSNL rep has advised that Data Speed is very good speed as "3.6MBPS", while connecting the same in the internet it shows "Max Received Speed 19KBps" at my home which is centre of the town and speed at Office shows 359kpbs. I have given the written complaint to BSNL customer care,...

i have a telephone connection no[protected] since the day one of exchange starts in dayalbagh, and since the day one when broadband start at dayalbagh, have bsnl broadband unlimited home plan. since more then a years facing telephone noise and broadband no link problem. i also send a registered complain to GM office, but no sulution. dayalbagh exchange staff is so non-coperative even they did not see compalin register. i am helpless ,...

Here i have 3g bsnl data card as its shown its had a 3.6 mbps speed but its not have a at-least 2xspeed also..its very disappointing me i had given complaint also to bsnl office but its also not gonna be use..its just fake..its just loosing our money..POOR DATA CARD....

BSNL Co has started deducting Rs 10/- per week for an unwanted service Wap Subscription Service on my Mobile No [protected]. I tried to stop this service through link provided in sms from sender 58888. when i tried to open that link, the page displayed error on that page. then i submit my complaint on india times site but my service is still going on. you are requested to please stop this service at the earliest....

I changed BSNL broadband plan from combo600 to 900ULF plan. BSNL never informed there is going to be user ID and password change. I was without net for 3 days. Rang up call centre.No one to answer for 2days what I got was recorded messages and music.
Finally when I got the connection the speed was never more than 1.5 mbps (although claimed "up to 4mbps") same as my earlier plan where the speed was claimed to be only "up...

I am Suhail in Chikmagalur my No:[protected]
I have send the message for do not disturb service but still its not working properly so please activate this service for better use of BSNL service i not want any componeys call.
I send the message at 1909 like START DND. So please kindly concern my request


Thanking you,

Yours Customer Suhail...

sir,
i am BSNL broadband customer and from 10 days my broadband connection has disconnected and i requested BSNL customer care service three time . They gave me complaint number but still i am facing disconnect problem and they not provide me broadband service.Please solve my this problem . I will very thankfull to you. my broadband connection number-[protected]...

Sir ,

I forgot my portal ID and password so i cant check my usage so please help me to recover the id and password my phone number is[protected]...

indiagamesgodplayer hasbeen installed in my pc without my consent. now i am unable to remove the indiagames god player from my pc and iam getting a message to shut down the indiagames god player before trying to uninstal. no instructions have been given how to shut down the indiagames god player from my pc. kindly arrange to remove the indiagames god player duly shutting down the god player from my pc forthwith...

R/SIR,,
I am individual landline domestic customer with broadband service.I shocked when I received invoice period 1/8/2010 extra recurring charges ie; Rs 585.65 on account of LANDLINE TOLLFREE FACILITY.I availed only landline call waiting facility through BSNL Self Care login portal Which is free.. I don't know how this facility modify on my number [which is useless for domestic customer].
...

Bsnl India Online Games offer of one month free PLAY is nearing end.I am unable to play any game as none of the games open and always show some errors.I tried the toll free no . Either there is no response or they are unable to help directly and i am told that their BOMBAY Office will contact shortly but nothing happens. I tried to cancel the account but failed.

Hence I request thr your kind office to help and convey my...

My telephone number [protected] had not shifted to my new address within the same exchange from Lohegaon to Nagpurchawl ( Just less than a km from exchange) since 28 Nov 2008. I need it for using my broadband internet connection.After so many times complain to JTO I am fade up with this organisation....

hello,
my telephone no. is[protected] , I stay at VIM-634, Sailashree Vihar, Chandrasekharpur , Bhubaneshwar-751021.

I had given application for change of my existing broadband plan from 500 Home combo to 900 UL combo. I had confirmed the change of my plan from BSNL Customer Care by dialing .1500. they gave the confirmed news of plan change to 900 UL . I had applied the "plan chane form" , the Bhubaneshwar...

Dear sir
My mother's mobile phone (LG) bearing bsnl sim No. [protected] was stolen from pandalam , pathanamthitta district of kerala circle on[protected]. The matter was reported to the customer care to block the sim and trace the phone. They informed that the sim was blocked on the day of complaint itself. But on[protected] one of my relatives who called in this mobile heard a man answering the call. But on enquiry he didn't...

Sir,
I have purchased bsnl 3g usb data card on[protected], hardware version: LW272, software version:lw272 v1.0, imei no.:[protected] and s|n:[protected] and my mob No inserted in data card is [protected]. Its speed is too slow ie from 0 to 48 (Never exceed 48). so i request you to solve this problem as soon as possible, if not possible than intimate what should I do to resolve this problem.
thanking you
Divakaran...

Sir,

I do not know to whom a complaint should be lodged. However, I am sending this mail to you with the hope it will reach the proper person.

Ref: Chennai[protected] BSNL landline.

For the past one week the BB connection goes off frequently and any
number of complaint lodged with 1500 has not had the desired effect of
rectification the defect. The line gets disconnected once in a minutebr...

Sir,
I am bearing phone no [protected].I unknowingly activated
a value added service named Humshakal.I have been charged
Rs 10 per week.So I want to deactivate this service .Please do something to deactivate this service. I have sent many times "STOPHM' & "HELP' to 5400010 as per customercare representative. But everytime I send the sms error shows.
So please help me regarding this matter....

sir,plz send me call detail of my land line fhone no is[protected].
date from[protected] to[protected] plz sir send me email to my id. my email id is---- [protected]@gmail.com



plz send me call detail just ....

Dear Consumer Forum,

This is to bring your kind attention that, I am using BSNL Fixed Line Telephones which is registered under my Father's name shri H.a. Panchal[protected]. We are having problems operating the telephones since it does not work properly. We contacted BSNL and they said the phone will be out o[censored]se due to some construction work going on, though we were not using the phone & BSNL Data one internet,...