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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 620

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D
dbihari
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl landline out of order

Address:Dhanbad, Jharkhand

this is to bring to your notice that the bsnl landline number[protected] located at karmik nagar, dhanbad is out of order for more than a week. attached to it is the bsnl broadband connection which is not functioning simultaneously. the complaint has already been made for more than a week, and constant reminders are also given but there is absolutely no response from the side. non working of both the ladline and broadband is adding great...
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K
kulwant_g
from Khanna, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of value added service

Address:Ludhiana, Punjab

Sir , I am using the BSNL prepaid mobile no. [protected]. i have not requested for any value added service, while i am being charged for every day. i receive the unasked 'Masala jokes', which put me in an awkward position.
There is another message which says i am being charged Rs. 19/ month. Please do something to deactivate such services. Thank you.

Kulwant Grewal...
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A
aaniljpatel
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BROADBAND ADSL LINE NOT RECEIVE

Address:Ahmedabad, Gujarat

DEAR SIR,

MY BROADBAND LINE CONNCTIVITY 'ADSL' LINE CLOSED ON 06/08/2010 8.15 AM, I BOOKED MY COMPLAIN ON 198 / 27481260 WITHIN HALF AN HOUR FROM THE PROBLEM OCCURE, I DONE PERSONNALY VISIT TO THE NARANPURA TELEPHONE EXCHANGE ON 11.00 AM BUT TILL TIME 07/08/2010 3.38 PM MY PROBLEM NOT SOLVED AT ALL, I LOST MY BUSINESS INCOME FOR 06/08/2010, I HAVE SHRE TRADING SUB BROKERSHIP MY DAILY INCOME IS RS 3000 , IT IS NOT...
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N
nikku
from Barnala, Punjab
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deactivate of plan

Address:Sangrur, Punjab

Respected Sir,
I have the bsnl Connection.My number is [protected].I have received msg from you if you wish cancel this service click here http/:wap.mauj.com/sf/sub3/unsubi.php?subid=949. But I can not Seen of this address related of this Problem. So please deactivate of your plan subscription of model.

Thanks,...
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M
manish tambat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LAND LINE PHONE IS DEAD

Address:Thane, Maharashtra

my lamd line telephone[protected] is dead since 02/08/10, i have registerd complaint on BSNL toll free number 168, and met personnaly in department office MIDC Tarapur with concern person twice, but still my phone line is dead. non of the action is taken by BSNL.
In our MIDC tarapur, dist thane, MS area, the services provided BSNL are very bed.
No action on most of the complaints, and people returning their instrument return...
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B
bibin.babuabraham
from Edakkulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DND complaint negligence

Address:Alappuzha, Kerala

I registered for Do Not Disturb (DND) in Bharat Sanchar Nigam Limited (BSNL) a few months back. For the details, i had called the customer care and as per their instructions i sent a message in the format needed and i received mail saying that my request was confirmed. But i never got the complaint number; which they were supposed to give within utmost 10 days. (For other service providers you will get it in matter of seconds).
br...
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T
Tapan Kumar Datta
from Kolkata, West Bengal
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Telephone Dead

Address:North 24 Parganas, West Bengal

Sir,
My telephone No is[protected].
The tele was noisy for last 30 days or so and became very noisy for last 15 days. a complaint was lodged about two weeks back. after about 3/4 days one lineman contacted us on same noisy tele with an assurance that he would rectify the same immediately but might take maximum 1 or 2 days.Nothing happened and last four days the tele is totally 'Dead'.the complaint No is - R 6439.br...
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R
rasheed7321
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer of the Landline

Address:Ernakulam, Kerala

A.A.Rasheed
[protected]
Ambazhathil house
Eloor North (Depot road)
Udyogamandal P O
Ernakulam

sir,

I had applied to transfer my BSNL landline from my family house to my new house, ie, three house before my family house. I applied now more than two months ago but i haven't get the connection till now.

I am working in Dubai, and during my vaccation I went...
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B
bhavkam
from Jind, Haryana
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Fault in providing assured service, poor customer support

Address:Haryana

I purchased a BSNL 3G USB modem from BSNL telephone exchange on 3 august 2010 against cash payment of Rs. 2500/- and used a 2G sim for 2 days. On 5 August I purchased a 3G sim and got it recharged and activated with total payment of Rs 180. When I used it on 3G modem, I got only 200MB free usage against the 6 GB plan advertised on BSNL website. According to BSNL promotional offer, those customers purchasing USB data card from BSNL and use...
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M
Mrs.T.Perarasi
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding cancellation of online games in bsnl broadband connection

Address:Kanchipuram, Tamil Nadu

Sir,
I am Mrs T.Perarasi working as a Asst.Prof.in an engg.college.last month at 6.06.10 i have received a call from Bsnlindiagames and he said that we are giving a offer that states ,it is a onemonth free trialgames from indiagames , he said that there will be no charge for one month at the end of the month we will call u to confirm the subscription .today we received a call from india games about the confirmation and we said...
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A
AAWASTHI
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FOOLING CUSTOMERS NOT PROVIDING SERVICE

Address:Faridabad, Haryana

Dear All,

BSNL is not good at customer satisfaction. None of there employees are good at work to generate [censored] reports.

Last month on 26 july 2010 i have fixed a new BSNL BROADBAND CONNECTION at my home looking a very exiting scheme. But from that day onwards i ma not able to use mu net regular fro 1 hour.

I have informed it to there customer center by not one hasent yet arrieved to solve it....
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S
sharjan
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted message from 52906001

Address:Salem, Tamil Nadu

I am getting daily messages from the service 52906001 in the name of sloka-chant and deducting Re.1/ per day. I want to stop this message further. I sent a message as UNSUB ALL to 52906. But the reply coming as 'message sent failed'. I have no idea to stop this. Kindly arrange to stop this message immediately.My mobile number is [protected]....
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R
Ramesh Kumar Tiwari
from Ratlam, Madhya Pradesh
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Not getting regular bills

Address:Jabalpur, Madhya Pradesh

Without giving regular land line bill they impose fine...
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R
Rajender Sewag
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate copy of bill

Address:Bikaner, Rajasthan

Sir,

I have lost my origional bill for the month of April & May 2010. Whether i have deposited the said bill but lost origional.

Hence requesting you please provide copy of bill...

Tel.no.[protected]
Name - Manoj Choudhary s/o Gopal Ram
Address - SEVA SADAN BHAWAN BAGRIYA KA CHHABILI GHATI BIKANER

Bill no. = T[protected]
A/c no. RJBIKZ[protected]br...
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S
surender thakur
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call Detail

Address:Lahaul & Spiti, Himachal Pradesh

Sir,
I am prepaid customer of BSNL having mobile number [protected]. I want my call detail for the month of June 2010..plz send my call detail as quick as possible on my mail ID - ([protected]@gmail.com)
With Regards,
Surender Thakur....
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M
mahbub
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Miscellaneous Bill

Address:Nagaon, Assam

Sir,I was taken wll connection on 20/04/2009 for internet use,But due to technical reason of BSNl, i was not geeting Internet facility,I therefore converted this connection into BSNL Broadband .In this case also i was deprived from service for two or three months due to cable cable break down.Though SDE(Hojai)&DE(Nagaon) was concern about this matter ,unfortunately i have receive bill of entire period.I complain about this matter but...
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A
ATANU SUR
from Gurgaon, Haryana
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LANDLINE DISCONNECTED CONDITION

Address:South Tripura, Tripura

SIR,
I am a BSNL land line customer from Tripura, Santir bazar. the land line(BSNL postpaid) was most of time dissconnected condition in a month. Last month we complaint near about 7 - 8 time. and never we find un-interrupted connection but because of post paid connection every month we gave the monthly charges for that, after complaining several times it will not work till today. our no is [protected]

so plz kindly...
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B
Balaji R
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong billing

Address:Tiruvannamalai, Tamil Nadu

Good morning sir,
I am mailing from Arni , Vellore Region . Last February month I brought U 100 Nic card worth of Rs.2876. I paid this amount in one installment. From march to may I paid my monthly fixed charges of Rs.250+26=276 on every month. But from beginning every bill denoting EVDO plan . As per this plan BSNL sent the bill of Rs. 550 on April , Rs. 1984 on may and finally Rs.3418 on june month usages. But my plan is NIC CARD...
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A
asksreekumar
from Kochi, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline Meter reading service

Address:Kerala

BSNL landlene meter reading service implemented with no. 1501 is not working since the last one month at ernakulam...
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D
deepakmanchanda
from Davorlim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting UCC even after registration in NDND Database

Address:Agra, Uttar Pradesh

I have registered in NDNC data base. Inspite of that I am continueously getting Unsolicited Commercial Communication.

For example, I got a call from mobile No. [protected] at 13.43 hrs on 02.08.2010 trying to explain me the various schemes and financial plans of State Bank of India.

Please help me to avoid all this and register this request as complaint .

Best regards,
Deepak Manchandabr...
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