Bharat Sanchar Nigam [BSNL] Complaints & Reviews

CCCCRESPECTED SIR

I WAS PAYED 7-7-2010 LANDLANIE CONNECTION BUT YET THE TIMING DON'T GIVE THE CONNECTION, LAND LINE NUBMER[protected]. I WILLING TO CONNECT BROAD BOAND CONNECTION PLEASE TAKE IMMEDIATE ACTION.

THANK YOU

Yes, i totally agree with Mr. Suresh. I too am having the same plan of 625/- and i am facing the same problem. The speed is just not constant. It was mentioned that the plan gives a speed of 256 kbps but no, it does not give. It doesn't come closer to even 50 kbps. The highest speed of my broadband is 0.24 mbps according to speed test.

i cannot see my broadband usage from "www.bbservices.bsnl.in" website.Please solve this problem as soon as possible...

hey i has broadband conection ...1st mere pass 250 plan tha .jisse broadband ka bill 8000 aya ...uske baad kuch hi din baad main plan change karwane ki application deposite karwai ..maine plan 750+ lagwaya...uske agle month bhi mera bill 6000 aya..mere father bsnl office gaye toh officers khete hai ki apka plan abhi abhi change hua hai...1 month se bsnl wale soo rahe the kya ...tell me now wat i do now...shall i go to consumer court...

BSNL — Broadband connection is down

Broadband connection is down, plz do the needful.
Phone number[protected]
Subscriber name: R. Dhivakar

I AM BSNL BROADBAND CUSTOMER AND MY INTERNET CONNECTION IS NT WORKING SINCE 5 MONTHS AND I AM PAYING THE BILL 850 PERMONTH AND THEY TOLD ME INTERNET SPEED 1MBPS AND ITS WORKING 50KBPS .
PLEASE SOLVE MY PROBLEM IMMIDIATELY..OTHER WISE I WILL REMOVE AND I SUJEST TO REMOVE THE PEOPLE WHO TAKEN WITH ME BROADBAND CONNECTION .
...
NAME : VASEEM
MOBILE NO :[protected]
ADDRESS : 13/116, MEDARA STREET, RAYACHOTY . KADAPA DIST . AP
...

Bsnl Broadband Connection — BSNL BROADBAND connection much delay

Sir
I am not receiving any broad band connection after one month of receiving modem, from them. My registration is done, official letter has also arrived, I have also received my pass word and ID. So why is so much delay? the service is very much faulty and the officer in charge is not receiving any phone call and I can not access him. So what is the matter going on. show the reason and connect my broad band connection as early as possible.

BSNL — ACTIVATION OF BSNL BROADBAND CONNECTION

I AM TRYING FOR BSNL BROADBAND CONNECTION FROM LAST 15 DAY, BUT THEY ARE NOT AT ACTIVATED, I DON'T KNOW ANY SPECIFIC REASON. I HAVE TRIED ALMOST 50 ALL BSNL NO.
HOW TO GO FURTHER, PL HELP ME IN THIS REGARD.

BSNL — recharge successful but services not activated

I have recharge my bsnl prepaid no. [protected], for Rs. 98.00 on 05Th of December. but till date The services are not being activated, or The bigger Thing is when ever i have tried to contact bsnl customer care, They are saying The same Thing That link fail hai sir, and disconnect The phone....

Sir,
I recharged my mobile for Rs.220/- on 15.11.2012 (11.20 AM). It is not sucessful I received a messahe from BSNL as follows : Sales transaction for Mobile Number [protected] could not be processed please contact customer care for further assisatnce in the matter. Ref.No.[protected]
Sender : BT-CTOPUP:
Now I am requesting U pl.do the needful at the earliest

Regards
Venkataiah
[protected]

Dear sir.
I have recharge to mobile No. [protected] through online from my VISA debit card No. [protected] of Canara Bank main Branch College Road Nagercoil on the following dates
2/5/2013 recharge for Rs.55 At 03:09:36PM (I have received message form Canara Bkank " "An amount of INR 55.00 Has been debited to your account XXXXXX3680 on 02/05/2013".)

3/5/2015 recharge for Rs 100 at 9:40:02PM ( I have received message form Canara Bkank " "An amount of INR 100.00 Has been debited to your account XXXXXX3680 on 03/05/2013" )
But so for the amount is not credited and activated to the cell no [protected] (BSNL)
Why the recharge in not successful in the above cell number. Also How to verify these details

Hi,

I recharged my mobile number [protected] with Rs 118 pack (which includes 0.5GB data and unlimited voice calls) on 17 Dec 2020 from Paytm. Reference number for the same is [protected]. Amount was debited from Paytm and recharge was not done at bsnl end.We didn't receive any message from BSNL regarding the activation of pack.

I have recharged my bsnl no. twice of rs.139 and rs.49 but not received any mssg for the same, my no. Is[protected]

I have recharged my bsnl no. twice of rs.139 and rs.24 but not received any mssg for the same, my no. Is[protected], on 26/01/2021

When ever I call from BSNL number it saying outgoing call is barred, if I try to recharge my BSNL mobile it's not getting recharged, I don't know what happening with Bsnl, it's not even allowing me to connect customer care number

I tried to recharge my father's phone using gpay, but almost on all the plans I need, it is showing "plan outdated".
How can I resolve it!!

I am try to reacharge Rs/- 100 my father bsnl prepaid([protected]) on 5/5/2021 from yono SBI lite. But not reacharged and amount deduct from Account. Now in these days the amount not credited to my account

Reacharged No : [protected]
Reacharged Date : 5/5/2021
Reacharged amount : 100
Transaction ID : UHB5989838

Dear sir.
I have recharge to mobile No. [protected )through online from my phone pay account Canara Bank main Branch DVstram spsnellore
26.05.2021 recharge for Rs.118 At 08.48 AM (I have received message form Canara Bkank " "An amount of INR 118.00 Has been debited to your account XXXXXX9431 on26.05.2021".)

But so for the amount is not credited and activated to the cell no [protected] (BSNL)
Why the recharge in not successful in the above cell number. Also How to verify these details

Sir,

i have recharged 56 rs plan from bsnl portal.
Sms reply is
Ur a/c is credited by Acc valid tillRs.56 on 05/12/2021 at 02:05:29 AM Ref No.PGSM[protected]
Now when i am using net
my data is deducted from
94 rs plan .
What happened to 56 rs 10 day 10 gb plan .
please do the needful

Earlier 18 rs 19 rs were also wasted.

thanking you

some one is telling your 56 plan will start after
94 plan expires . xx 1503 customer care number
call ends after message aap ki suni jayegi .

how can i post in up west forum .

thanking you

Yesterday I recharged an amount of Rs. 386/- but service was renewed. Screen shot attached.

I recharged the bsnl number followed by [protected] just now of Rs 21 and the amount had been deducted for the same but the recharge service is not activated . I acknowledged the details of recharge resolve the issue or refund the amount back to my bank account.

I have been try by custmer care. According to his advice i have call on 12555 but there was no any option for unsubcribe the bsnl devotional service.
So plz stop bsnl devotional service from my mobile no.[protected]

IAM PRAVEEN KUMAR.PAGADAL.IAM FROM HYDERABAD.MY ACCOUNT NO[protected].MOBILE NUMBER [protected].12555 CRICKET ALERTS ACTIVATED TO MY NUMBER..I CALL THE CUSTOMER CARE .WITH OUT MY PERMISSION WHY THEY ACTIVATED 12555 SERVICE TO ME..THEY SAYS TECHNICAL PROBLEM..BUT ANOTHER CC CALL NOT RESPONDING.PLS DEACTIVATE THE SERVICE IMMIDIATLY..15 RS ADDED TO MY MOBILE BILL..TRY TO CLEAR IT..
THANKYOU

I am from Trichirapalli, without my permission to my BSNL mobile number [protected], a sms received into my inbox from the number 12555 that you have subscribed for mobile radio, for this service Rs.25-00 deducted. on receipt of this message we checked our prepaid balance, Rs.25-00 has been deducted, even our hand set is not compatible for this mobile radio facility.
Kindly arrange to reimburse the amount into my account
By. Boobalan

Me too it is happening the samething, getting deducted 3 Rs daily.
-shivaraj biradar and cell number[protected]

send UNSUB KCRIC TO 52906

BSNL Broadband — INTERNET CUT

Dear Sir,
i request to kindly help me in solving my regular problem. we are facing every second internet cut

BSNL — excessive bill and cutting of connection

i have a connection of bsnl broadband connection at my home ( phone number [protected]) , i had taken the plan of rs 250 in which there was a limit of 1 GB download . The bill was coming normally
Rs 250 for internet connection for 5to 7months and then abruptly they started giving bill of in excess of Rs 4000 for internet connnection without giving any appropriate explanation . After this i had taken airtel broadband connection and was using it and not using bsnl broadband then also they keep on sending me bills of broadband in excess of 4000. i submitted them also but now they have cut our connection and are balckmailing us to submit RS 9000 for the month of november inspite not using any bit of bsnl broadband , they are mentally and economically torturing us and are asking us a ransom by doing this. please help us in getting the broadbans connection cut and restarting our bsnl landline and help us in getting our money back which they have taken away illegally. actuaaly these bsnl people had problem in their system an to evade that they are illegally forging these bills and making life difficult for a common man lile me . please help me as for past few month they are continuously cheatin me.
r

i want my brad bond plan

due to virus, i format my laptop, after dat i create an connection...then, whenever i use internet after 5-10 min, net dont work but status says it is connected...i need to restart my laptop to use again...
or when i use my laptop in my office(airtel connection)...it works very good...no error comes
when i complaint of dis to customer care...i recieved cal from technical person...i discuss with him about the problem(Network Attack...Error comes INTRUSION.WIN.DCOM.EXPLOIT)...he simply said this problem are also facing by BSNL employees...so i[censored] get the solution...then plz tell us...

so plz tell us what customer do

hai team
i have been facing lots of problem from the time i got this connection, this is third time for me, phone is out of order, i gave complaint on 10/11/2009, still no response from bsnl, i have called local exchange, i spoke to JE there he os not responding properly,
my land line and my internet is not workin...pls do needful

BSNL — NO ONE RESPONSE FOR COMPLAINT

PHONE / INSTRUMENT ( NO:[protected] IS NOT WORKING PROPERLY. INITIALLY WE MADE COMPLAIN FOR INSTRUMENT AND THEY COME & REPLACED WITH SOME OLD PHONE EVEN WITHOUT CHECKING FROM THEIR SIDE. FROM INSTALLED (OLD) PHONE WE ARE NOT ABLE TO MAKE ANY CALLS. REGARDING THIS I MADE TELE. COMPLAINT ATLEAST 6 TIMES AND MEET JE / BSNL- ZILLAPARISAD-VIZAG & GIVEN WRITTEN COMPLAINT TOO.
AFTER THAT ALSO, LAST 15DAYS NO ONE REVERT BACK. WE WENT TO CHECK JE OFFICE & GOT REPLY JE WENT ON SOME TRAINING PROGRAME.
POOR RESONSE & IRRESPONSIBLITY OF JE SHOWS THE BSNL UNDER POOR LIGHT.
NOTE: ALL MY TELE COMPLAINTS ARE CLSOED WITHOUT ACTION & WITHOUT COMMUNICATION TO ME.
I HOPE, BSNL DO GOOD AT OTHER PLACES.
REQUEST TAKE ACTION IN THIS CASE IMMEDIATELY , OTHER WISE INFORM ME , IF YOU CAN'T PROVIDE SERVCE.

REGARDS,
A.P.JEYACHANDRAN
FL:302,GOLDEN VIEW APPT,
D.NO:15-6-7 KRISHNA NAGAR,
ZILLAPARISAD,
VIZAG-2

BSNL — no proper response

bsnl has worst cheap third grade customer care service , mobile plans(as they are only valid for 90 days 180 days etc), as well as third class network(not in sense of coverage but problems), there are no young and dynamic workers as seniors who can take care of it properly. if the managers and the seniors change and become caring towards customers then no doubt it will be no 1 in our country but!!!!!!!! bull it now its the worst i have ever experienced. i shifted to docomo. it has best customer care response also good network and internet speed . good bye for bloody slowish irritating bsnl.......

BSNL — no proper response from bsnl

I am senior citizen and i am using bsnl landline and my no is[protected] .The phone got repaired several times a year and when they come for repair they ask for money.and now the phone is repaired and i called the customer care of bsnl and got no proper response i even send a letter to the vellore division senior office and also there is no response..but they asked me to pay the monthly bill without even using the phone ..

MY BSNL PHONE IS DEAD .I APPORACH CHAVARA EXCHANGE.BUT THE JTO THERE ASK ME TO APPROCH KOLLAM OFFICE.THE JTO IN CHAVARA BRACH IS AN IRESPONSIBLE PERSON.SHE IS USELESS THERE.SO PLS TAKE AN ACTION IMMEDIATELY

I raised a complaint regarding frequent of broadband connection and noisy landline voice. My complaint number is [protected], but my complaint has been closed without any response. My problem was neither resolved nor any one even called me regarding that. I waited four days but got fooled. I called to customer care and explained what happened to me, the person booked an another complaint "[protected]" and cut the call. Its been four days since I booked the complaint but still no response.

I subscribed for unlimited plan and I have to pay the full bill regardless of all these problem. No one cares whether I have the proper connection or not. Even after raising complaints no one cares. If I dont pay the bill then my connection gets disconnected automatically.

I wont care much if I had problem in watching a movie or for entertainment using internet. I am not able to do my job because of this problem and I am not able to study as well since I have to relay much on internet.

Being in India and using a national network seems to be a problem. Country's situation is pathetic.

Dear sir
Old slogan APPLY>>APPLY NO REPLY is only tradition not changed.. Every good practice changed but not dirty habits. Have courtesy in sorting and showing out come

DEDUCTION OF MONEY
I am vipin thakur from una using BSNL Prepaid SIM. My mobile no. is [protected]. I have got msg from[protected] which contains Thanks for wap subscription service at 01.11.2010 & 10 rs. has been deducted. But I havnt subscribed any service in my mobile. Please take a effective action in this regard.

Thnx & Rgds
vipin thakur
[protected]