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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 620

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H
harp_666
from Delhi, Delhi
Aug 13, 2010
Resolved
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Resolved

Address: North Delhi, Delhi

Hi Sir/Madam,

I was trying to purchase ITC card online from BSNL's portal (https://portal.bsnl.in/itc/aspxfiles/login.aspx). I entered my ICICI account details and the payment went through on ICICI's payment gateway. While I was being transferred back to BSNL portal, it timed out !!! I logged in again and checked under "View Transactions" it showed none. I then logged in to my bank account and found that Rs. 110 had been deducted. I would request BSNL to either refund the charge immediately or provide me an ITC card PIN.

This is how it showed on my statement:
14/08/2010 BIL/[protected]/INDIAIDEAS.COM LTD/BSNL DR INR 110.00

Regards,
Harprit Singh
Aug 13, 2020
Complaint marked as Resolved 
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BSNL Complaints - Charged for purchasing ITC Card online but never got it
View all BSNL complaints
BSNL

Location: North Delhi, Delhi, India

harp_666 on Aug 13, 2010


Charged for purchasing ITC Card online but never got it
Hi Sir/Madam,

I was trying to purchase ITC card online from BSNL's portal (https://portal.bsnl.in/itc/aspxfiles/login.aspx). I entered my HDFC account details and the payment went through onHDFC payment gateway. While I was being transferred back to BSNL portal, it timed out !!! I logged in again and checked under "View Transactions" it showed none. I then logged in to my bank account and found that Rs. 221 had been deducted. I would request BSNL to either refund the charge immediately or provide me an ITC card PIN.
Hey ..Any luck with this yet? The same thing kinda happened to me :/
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    A
    amrit009
    from Bengaluru, Karnataka
    Aug 13, 2010
    Resolved
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    Resolved

    Address: Saran, Bihar

    Dear sir,
    Writing this letter for the welfare of your department because 1 tower was installed in my Grandfather property Address:- Late prabhunath singh,rajkali-jagarnath bhawan, salempur, gopihata, Chapra,saran,bihar without taking approval of family members and all the documents submiited by Mr. manindra kumar singh was subject to giving false information to the department.
    Your departmental authority was also responsible for helping Mr. Manindara kumar singh in chapra to establishment of tower. It is a complete case of 420.

    So kindly request you to verify these all things once again. I am ver thankful to you

    Regards
    Aug 13, 2020
    Complaint marked as Resolved 
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      P
      pariyance
      from Nalagarh, Himachal Pradesh
      Aug 13, 2010
      Resolved
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      Resolved

      Address: Panch Mahals, Gujarat

      dear sir i am using ur prepaid connection for last one year [protected] i am happy with your services . i am a retired govt servant and use cell for receiving and calling but for last two month when i recharge my 30 rs cut from recharge so total 60 rs deduct from my prepaid connection. i know from my son in law while he called me regarding activation of caller tune which i had not activated and not interested so kindly waiver off the caller tune urgently and waiver off my 60 rs.
      Aug 13, 2020
      Complaint marked as Resolved 
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        N
        naveenbahe
        from Mumbai, Maharashtra
        Aug 13, 2010
        Resolved
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        Resolved

        Address: Bikaner, Rajasthan

        i have a bsnl mobile my no. is [protected] its validity is expired so i call from my friends bsnl mobile([protected]) to customer care on 12th august 2010 and ask for recharge he told me to recharge of 50 rs and get 6 month validity because you has a lifetime connection then next day i recharge the mobile i get sms regarding this recharge but i don't get balance and validity now i call the customer care he told me to go to nearest bsnl center now you told what i do please help me
        Aug 13, 2020
        Complaint marked as Resolved 
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          M
          Malarmathy
          from Delhi, Delhi
          Aug 13, 2010
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          Address: Coimbatore, Tamil Nadu

          Dear Sir,

          Please refer to the complaint No. 14348 made one month ago. My house comes under Ganapaty Exchange, Gandhimanagar area, Coimbatore-6 and my telephone No. is[protected]. Despite repeated calls and enquiries, bsnl not attended the complaint for the last two months and I am paying broad band charges through ph. bill without restoring broad band connection. Please advise the BSNL, Coimbatore to attend to the complaint and restore Broadband connection immediately. Please also ask them to refund the Broadband rentals collected through phone bill. Thanking You.

          Faithfully yours,

          (Parthiban)
          CCCCRESPECTED SIR

          I WAS PAYED 7-7-2010 LANDLANIE CONNECTION BUT YET THE TIMING DON'T GIVE THE CONNECTION, LAND LINE NUBMER[protected]. I WILLING TO CONNECT BROAD BOAND CONNECTION PLEASE TAKE IMMEDIATE ACTION.

          THANK YOU
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            S
            samtmani78
            from Coimbatore, Tamil Nadu
            Aug 13, 2010
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            Address: Coimbatore, Tamil Nadu

            My Telephone number is[protected]. I have applied for the shift of my telephone on May 28th 2010 and my order has been sent to the corresponding TVS Nagar exchange, Coimbatore on 29th May 2010. But till today (13.08.2010) no action has been taken in spite of nearly 25 calls and so many e-mails to the greivence cell and to the dept. of telecommunications. IS BSNL IS ALIVE? WHY ATTRACTING CUSTOMER'S BY PUTTING TENT (AND GIVING OFFERS) IN THE ROAD SIDE? IF THE CUSTOMER'S SATISFACTION IS GOOD, WHAT IS THE NECESSARY FOR SUCH OFFERS?

            MY PHONE NO : [protected]

            Any one in this deparment can help.

            regards,
            sam
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              T
              tnm130568
              from Noida, Uttar Pradesh
              Aug 13, 2010
              Resolved
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              Address: Gujarat

              Hello Sir,

              My BSNL Mobile No. [protected]. When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.

              Thanks,

              Thomas Mathew, Ahmedabad
              Aug 13, 2020
              Complaint marked as Resolved 
              Aug 09, 2014
              Anilkumar. K.J's response
              My BSNL Mobile No. [protected]. When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.
              Dec 01, 2014
              913@unni's response
              My BSNL Mobile No. [protected]. When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code

              radio service — radio service subscription

              A sms had come on my phone for free radio service, but as soon as I subscribed it they cut Rs19 from my accont--this was a hidden cost not disclosed to me earlier.later I unsubscribed it but again they cut Rs.19/- from my balance.Iwish to lodge a serious complaint against this No.[protected].Kindly look into the soon .waiting for your prompt reply.

              BSNL — GIVING FAKE SIM CARD

              Dear sir,
              i purchased a new sim card from BSNL(card no-[protected], mob no-[protected]) on 12 Jan 2009.in Rs 200. the out going call facility for my new sim card has not been opened till now, inspite of all the supporting documents being correct, every time i complained the customer care servrice i was told that the problem will ractified within 24 hrs. i have been give 5 complain nos till now, the latest one is-B[protected].
              you are requested to pl look into the matter and get me justice.

              BSNL message card Rs. 32 — not work properly

              i purchase a message card wroth Rs - 32 but but the card not work properly and servise provider not heare my compelaints searously i am nehil kumar mathur and my number is [protected]
              ya call to ur customer care no.
              The All India helpline number for BSNL is [protected] or 24365 or 321 call them n give them ur sim cards no i[censored] take out ur sim from ur phone u ll notice some 12 digit number printed on ur sim card m not sure if its 12 digit or 16 there will be a bunch of numbers printed on ur sim card
              u wud have noticed it copy that no correctly then call them give them ur no they ll give the PUK code... dontt give ur mobile no that wont be of any use u must give the sim card no which is printed on the top o[censored]r sim card dont forget ON TOP O[censored]R SIM CARD give that no..

              basant joshi, , , , ahmedabad
              Hello Sir,

              My BSNL Mobile No. [protected]. When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.

              Thanks,

              krupesh chanawala, Ahmedabad
              Hello Sir
              MY BSNL_mobile No [protected] Pl.give puk No

              BSNL mobile service — Unnecessary messages

              My mobile ( [protected] ) is with BSNL mobile service . I am getting unsolicited messages/ advertisements which disturbs me. Please ensure to stop such mesages.

              BSNL mobile service — no coverage of mahora

              my mobil nambur [protected] custamer care Complaint in one month my areya is bsnl custamar totali custamar problam is covrej mahora bsnl exchang in new bts ,new,battri ,new genretor parobls not sol porblab,
              Unnecessary message

              My mobile ( [protected]) is with BSNL mobile service . I am getting unsolicited messages/ advertisements which disturbs me. Please ensure to stop such mesages.
              MY MOBILE IS LOCKED, IT SHOWS ME THE ENTER PUK CODE, PLS HELP ME TO SOLVE THIS PROBLEM, MY MOBILE NO IS [protected] or 28153013 AND E-MAIL ADDRESS [protected]@yahoo.co.in.
              sol ny complin ni mahora area in bsnl is best service my areya bsnl
              MY PROBLAMB IN SATISHFILD MY AREYA COUREJE IN FULL COUREJE IN[protected] BSNL IN BEST SERVICE

              BSNL mobile service — subscription of various BSNL services like radio, voice chatting etc. without taking consent of the consumer

              Dear Sir/Madam
              I am the pre paid customer of BSNL mobile service for the last 6 to 8 years. From the last few months in my mobile I am getting unncessary message specially from BSNL and the services are activated automatically without taking my consent and money is deducted every month from my balance amount. I have lodged many complaints to the customer care but have not got any satisfactory action and still subscripion to the services is done. I have some hope from your side to do the needful action
              Thanks
              Dear Sir/Madam
              I am the pre paid customer of BSNL mobile service for the last 6 to 8 years. From the last few months in my mobile I am getting unncessary message specially from BSNL and the services are activated automatically without taking my consent and money is deducted every month from my balance amount. I have lodged many complaints to the customer care but have not got any satisfactory action and still subscripion to the services is done. I have some hope from your side to do the needful action
              Thanks

              J.P.SHARMA

              BSNL — WRONG INFORMATION PROVIDED BY CUSTOMER CARE OF BSNL

              MY NO. IS [protected] UNDER PARAMILITARY PLAN. VALIDITY UP TO 21.07.11. I WAS ASKED TO CUSTOMER CARE OF BSNL THAT WHICH AMOUNT TO BE RECHARGE FOR SIX MONTH VALIDITY. HE ADVISED ME TO RECHARGE TOP UP OF 220. I RECHARGED THE SAME. VALIDITY NOT EXTENDED. BUT AMOUT COME TO FULL AMOUNT.
              i purchased a bsnl prepaid sim of Rs 32 in Jharkhand, Bokaro and getting messages from idbi bank that i have make a "transaction of Rs 500 from debit card thank you for using idbi banking services" ! So i never called on this number by any another phone because i am in doubt that this number is already exists but i don't know who is using it ! This is my first day with sim and i got 1 message which i mentioned above so please kindly help me ! My number starts like this 94313****3 ! Please Help Me...! :(
              My BSNL Mobile No. [protected]. When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.

              BSNL mobile service — not able to unsubscribe daily blessings

              My number is [protected]. Please deactivate the 'daily blessings' WAP services. I am simply loosing Rs. 30 every month because of this. Please Deactivate this as soon as possible

              ......................... — MAKING OF FAKE SIM

              hello dear team...

              sir i wanna say u that some sim provider making fake sim in NORTH DINAJPUR by taking other documents of people ,,,
              IAM REQUESTING U THAT ,PLEASE MAKE A SECURE CONNECTION , TO START A SIM AND SUBMIT DOCUMENT
              Please unsubscribe me from the indiatimes daily blessings from [protected]. I'm really fedup. It has been years now and the complaint is not yet attended. I want to switch to other connection instead of losing hard earned money unnecessarily every month.

              BSNL mobile service — Wrong information provided from customer care

              after confirmation from customer care we recharge that amount for full talk-time value but after recharge we found there are not credited full amount.
              after many call to customer care i have not received satisfied answer
              MY BSNL_mobile No [protected] Pl.give puk No
              my Mo No [protected]
              sim no[protected]
              My BSNL Cellone Prepaid Mobile Mo No [protected]
              sim no[protected]

              It is Show PUK Blocked. Pls SEND Me PUK Number
              my bsnl no is [protected] plz give my puk code
              My mobile no. Is [protected]
              Plz send my puk code plz plz
              My sim no.[protected]
              my other contact no.[protected] plz send



              Shrikant
              Thanks
              My mobile no. Is [protected]
              Please send immediately my PUK code
              My sim no.[protected]

              Please send the PUK code this Number: [protected] or [protected]
              my mob no.-[protected]
              plz immediately send my puk code
              sim no:[protected]
              plz send my puk code this no- [protected]
              My Mobile No [protected]

              please immediately send PUK code
              SIMNo [protected][protected]

              pl send PUK no to my emailid ::- [protected]@gmail.com or M/ No [protected]
              My bsnl mo.[protected] please send immediately my puk code my sim no[protected] please send tha puk cod this number[protected]
              my self Jayram Devgade my no is [protected]

              please immediately send PUK code

              SIM No.[protected]

              plz send PUK no to my emailid ::- [protected]@yahoo.com or Mo No. [protected]
              Dear sirs,
              with respect I have to say that I am a old user of BSNL GSM. There is requirement of PUK code. Plz. issue me my puk code as soon as possible.My mobile no is -[protected]
              Thanking you,
              VInita Mishra
              my mo [protected]
              sim no[protected]
              sime is block
              castamer no not work
              plz my puk no my e maiol $ my odhea mo [protected]
              [protected]@gmail.com
              Please Provide puk code for mobile # [protected] & sim #[protected]
              Dear Sir,
              My mobile no is [protected]
              and SIM no[protected]
              Pl. get my PUK no follows this mobile no
              [protected]

              Thanks
              ks rao
              Hello Sir,

              My BSNL Mobile No. [protected]. When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.

              Thanks kapil kamble, Aurangabad
              I need the PUK code for the sim no.:[protected]
              Please send the PUK code to this mobile no.: [protected]
              My bsnl mo.[protected] please send immediately my puk code my sim no[protected] please send the puk code to this number [protected]
              Need PUK code for [protected]
              Sim no:[protected]
              Hello sir my number is [protected] plz send PUK now my sim is blocked... send me PUK to my email : my email is [protected]@gmail.com
              My mobile number [protected] asked for PUK number to unlock. Please provide.
              My bsnl mob no is [protected] and sim no is[protected].
              plz send the PUK code to my another mob no [protected].

              thanx
              Abhishek Singh
              my mob no.-[protected]
              plz immediately send my puk code
              sim no:[protected]
              plz send my puk code to this no- [protected]
              My phone no:[protected]
              nd sim no:[protected]
              please send immediately PUK no. for this...emergency...please
              There is requirement of PUK code. Plz. issue me my PUK code as soon as possible.My mobile no is - [protected]
              send in my mail address - henanhenan.[protected]@gmail.com
              my sim is blocked it says that i need a puk code to start my phone please give me my puk code my pin code is[protected]
              my no is [protected]
              thanking you
              amal jacob mathew
              N Lakshmipathy
              My mobile no. Is [protected]
              Please send immediately my PUK code
              My sim no.[protected]
              N Lakshmipathy
              My mobile no. Is [protected]
              Please send immediately my PUK code
              My sim no.[protected]

              plz send my puk code to this no- [protected]
              who to know the puk code of bsnl sim...

              I am from Andaman & nicobar island and plz suggest me .sir... thank you

              also suggest the easy method to know the puk code...
              Respected Sir
              My BSNL Mobile No. [protected]. When I switched on the phone, it shows
              PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.
              my self Narayana my no is [protected]

              please immediately send PUK code

              SIM No. [protected]N

              plz send PUK no to my emailid ::- [protected]@gmail.com or Mo No. [protected]
              my self Narayana my no is [protected]

              please immediately send PUK code

              SIM No. [protected]N

              plz send PUK no to my emailid ::- [protected]@gmail.com or Mo No. [protected]
              My m No [protected]
              sim no[protected]
              Sim is block

              PROVIDE MY PUK ON OTHER MOB. NO. [protected] or
              [protected]@gmail.com
              Hello Sir,

              My BSNL Mobile No. [protected]. When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.

              Thanks,
              Hello Sir,

              My BSNL Mobile No. [protected] When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.
              Hello Sir,

              My BSNL Mobile No. [protected]. When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.

              Thanks,

              Abhishek ban, Bhopal
              my mobile no. is [protected]
              my sim no. is[protected]
              my id is abhishek.[protected]@gmail.com
              plz send me argent puk code
              thank you.
              Abhishek Ban
              HELLO SIR

              MY BSNL mobile number [protected], when switched on the phone, it shows pin blocked enter PUK code. PLEASE PROVIDE ME with the PUK code.


              THANKS REGARDS


              SWEETI RAPRIA, SHEIKHPURA, SONIPAT
              my mobile no is [protected] please give my PUK no immediately..
              My BSNL Mobile No. [protected]. When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code. & PIN NO

              Thanks,

              ARPANA UIKEY, NASHIK
              bsnl puk sim no. [protected]
              Hello Sir,

              My BSNL Mobile No. [protected] When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.
              Hello Sir,

              My BSNL Mobile No. [protected] When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.
              Needed PUK code sim no[protected] Please urgent
              hello sir
              my name is sreejith.r.nair, my bsnl mobile no [protected], it show pin blocked enter puk code plz provide me with the puk code.
              i want the puk coad of my phone my phone number is [protected]
              my sim number is[protected]
              bsnl customer care alive or Not
              Hello Sir
              MY BSNL_mobile No[protected] Pl.give puk No
              My phone number is [protected] and SIM number is[protected]. Can you please provide me the PUK code? Please reply to [protected].
              I occassionally entered my SIM PIN wrong 3 times. Then the phone is asking for the PUK code. My phone number is [protected] and SIM number is[protected]. Contact number: [protected]
              What information is needed?
              hello sir,
              My bsnl sim no is[protected] can i get puk code
              Dear Sir,

              My BSNL Mobile No. [protected]. When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.

              Thanks,

              Ritesh Thakur
              Dear Sir,

              My BSNL Mobile No. [protected]. When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code. pls urgent

              Thanks,

              Ritesh Thakur
              BSNL mobile service - PUK Code

              75 Reviews
              Add a Comment
              User tnm130568
              Hello Sir,

              My BSNL Mobile No. [protected]. When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.
              My BSNL Mobile No. [protected]. When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.
              hello sir,
              my name is ajay arya . i have been using bsnl sim but unfortunately this sim got block. my sim number is[protected]. my sim is blocked now i want the PUK number i don't have any other bsnl number so that i requested you to send me the PUK number for the same.
              thank you
              Sir,
              My BSNL phone no.[protected] when I swicthed on the phone it shows pin code asking to entre puk code. Please provide my puk code on the no.[protected].
              Thanks,

              Pramila Bang, Ernakulam
              MY MOBILE NUMBER [protected] I WANT PUK CODE FOR BSNL SIM MY SIM NO IS[protected].
              Sir my sim card no[protected] has been block. Plz provide me my puk code to unlock. Special thanks.
              Hello Sir,

              My BSNL Mobile No. [protected]. When I switched on the phone, it shows
              PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.

              Thanks,

              Kotla.Mangi Reddy, Gangavaram, Andhra Pradesh
              Nice bsnl sim carde and network
              My BSNL Mobile No. [protected]. When I switched on the phone, it shows PIN Blocked, Enter PUK Code. Please provide me with the PUK Code and send it to [protected]@gmail.com
              My num [protected] Plz give me a puk code my author contact no [protected]
              PUK code give please

              Mobile no [protected]

              Name madheshwer sharma
              sir,

              My BSNL Mobile No. [protected]. When I switched on the phone, it shows
              PIN Blocked, Enter PUK Code. Please provide me with the PUK Code.
              katraj venkatesh
              mobile no [protected]
              sim no[protected]

              puk code locked
              mail me [protected]@gmail.com
              PUK code for this bsnl number[protected]
              Sai Harshitha
              PUK code for this sim number[protected]
              mobile number number [protected]
              mail me [protected]@gmail.com
              Dear sir please send PUK no my mail Id sim no[protected] and mobile no [protected]
              Reply mill id gahoi.[protected]@gmail.Com
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                S
                sureshard
                from Ambad, Maharashtra
                Aug 13, 2010
                Resolved
                Report
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                Resolved

                Address: Barnala, Punjab

                Sir I have plan of BSNL 625/- Unlimited Boardband. But this connection speed not constant.
                Aug 13, 2020
                Complaint marked as Resolved 
                Yes, i totally agree with Mr. Suresh. I too am having the same plan of 625/- and i am facing the same problem. The speed is just not constant. It was mentioned that the plan gives a speed of 256 kbps but no, it does not give. It doesn't come closer to even 50 kbps. The highest speed of my broadband is 0.24 mbps according to speed test.
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                  S
                  Shashank6
                  from Darwha, Maharashtra
                  Aug 12, 2010
                  Report
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                  Address: Nagpur, Maharashtra

                  Sir,
                  I am having the broadband plan of Home 500 Combo. The problem is bandwidth usage is automaticaaly increasing without any download,upload or surfing i.e. in standby mode, bandwidth is automatically increasing. So plz reply the solution for this problem as soon as possible.
                  Thank You!!!
                  i cannot see my broadband usage from "www.bbservices.bsnl.in" website.Please solve this problem as soon as possible...
                  hey i has broadband conection ...1st mere pass 250 plan tha .jisse broadband ka bill 8000 aya ...uske baad kuch hi din baad main plan change karwane ki application deposite karwai ..maine plan 750+ lagwaya...uske agle month bhi mera bill 6000 aya..mere father bsnl office gaye toh officers khete hai ki apka plan abhi abhi change hua hai...1 month se bsnl wale soo rahe the kya ...tell me now wat i do now...shall i go to consumer court...
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                    karun15
                    Aug 12, 2010
                    Resolved
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                    Address: Bangalore, Karnataka

                    Hi,

                    I am writing with respect to our BSNL landline connectivity which we have taken primarily for Broadband usage. It has been over an year since we have taken this connection. Since then we have not been able to use the broadband for more than a week at a stretch. In spite of regular complaints no customer support attends to the problem. We do not wish to loose the connection as BSNL being a public sector, the bills serve as valid address proof. We are frustrated making multiple visits to BSNL office at RT Nagar Bangalore and raising multiple complaints online.
                    BSNL service has been really bad and they are analogous to the fact that no Public sector undertaking with Government of India.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    BSNL — Broadband connection is down

                    Broadband connection is down, plz do the needful.
                    Phone number[protected]
                    Subscriber name: R. Dhivakar
                    I AM BSNL BROADBAND CUSTOMER AND MY INTERNET CONNECTION IS NT WORKING SINCE 5 MONTHS AND I AM PAYING THE BILL 850 PERMONTH AND THEY TOLD ME INTERNET SPEED 1MBPS AND ITS WORKING 50KBPS .
                    PLEASE SOLVE MY PROBLEM IMMIDIATELY..OTHER WISE I WILL REMOVE AND I SUJEST TO REMOVE THE PEOPLE WHO TAKEN WITH ME BROADBAND CONNECTION .
                    ...
                    NAME : VASEEM
                    MOBILE NO :[protected]
                    ADDRESS : 13/116, MEDARA STREET, RAYACHOTY . KADAPA DIST . AP
                    ...
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                      davidovich09
                      from Aizawl, Mizoram
                      Aug 12, 2010
                      Resolved
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                      Resolved

                      Address: Aizawl, Mizoram

                      Dear Sir:

                      I have cleared all the pending bills and advance payments concerning activation of my broadband connection through BSNL on first of this month i.e., (31/7/2010), but even today I am not connected to the net and what I am most frustrated about is tomorrow is again Sunday. Though I have been given a user name and password, yet they have not be activated.

                      Do you think I should wait for more than 3 days just for activation of the account(I have already had the modem and phone installed).

                      you can reach me @ [protected] and the number to which I need broadband activation is[protected].

                      Thanks and Regards
                      David Lalruatfela
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Bsnl Broadband Connection — BSNL BROADBAND connection much delay

                      Sir
                      I am not receiving any broad band connection after one month of receiving modem, from them. My registration is done, official letter has also arrived, I have also received my pass word and ID. So why is so much delay? the service is very much faulty and the officer in charge is not receiving any phone call and I can not access him. So what is the matter going on. show the reason and connect my broad band connection as early as possible.

                      BSNL — ACTIVATION OF BSNL BROADBAND CONNECTION

                      I AM TRYING FOR BSNL BROADBAND CONNECTION FROM LAST 15 DAY, BUT THEY ARE NOT AT ACTIVATED, I DON'T KNOW ANY SPECIFIC REASON. I HAVE TRIED ALMOST 50 ALL BSNL NO.
                      HOW TO GO FURTHER, PL HELP ME IN THIS REGARD.
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                        sankkaran
                        from Pudukkottai, Tamil Nadu
                        Aug 12, 2010
                        Resolved
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                        Resolved

                        Address: Tamil Nadu

                        I made a recharge for my mobile No. [protected] (BSNL) for Rs 100 through SBI Freedom Mobile Banking Services, on 08.08.10. My account was debited but recharge was not done. I request that the amount may be credited back to my account at an early date.
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        BSNL — recharge successful but services not activated

                        I have recharge my bsnl prepaid no. [protected], for Rs. 98.00 on 05Th of December. but till date The services are not being activated, or The bigger Thing is when ever i have tried to contact bsnl customer care, They are saying The same Thing That link fail hai sir, and disconnect The phone....
                        Sir,
                        I recharged my mobile for Rs.220/- on 15.11.2012 (11.20 AM). It is not sucessful I received a messahe from BSNL as follows : Sales transaction for Mobile Number [protected] could not be processed please contact customer care for further assisatnce in the matter. Ref.No.[protected]
                        Sender : BT-CTOPUP:
                        Now I am requesting U pl.do the needful at the earliest

                        Regards
                        Venkataiah
                        [protected]
                        Dear sir.
                        I have recharge to mobile No. [protected] through online from my VISA debit card No. [protected] of Canara Bank main Branch College Road Nagercoil on the following dates
                        2/5/2013 recharge for Rs.55 At 03:09:36PM (I have received message form Canara Bkank " "An amount of INR 55.00 Has been debited to your account XXXXXX3680 on 02/05/2013".)

                        3/5/2015 recharge for Rs 100 at 9:40:02PM ( I have received message form Canara Bkank " "An amount of INR 100.00 Has been debited to your account XXXXXX3680 on 03/05/2013" )
                        But so for the amount is not credited and activated to the cell no [protected] (BSNL)
                        Why the recharge in not successful in the above cell number. Also How to verify these details
                        Hi,

                        I recharged my mobile number [protected] with Rs 118 pack (which includes 0.5GB data and unlimited voice calls) on 17 Dec 2020 from Paytm. Reference number for the same is [protected]. Amount was debited from Paytm and recharge was not done at bsnl end.We didn't receive any message from BSNL regarding the activation of pack.
                        I have recharged my bsnl no. twice of rs.139 and rs.49 but not received any mssg for the same, my no. Is[protected]
                        I have recharged my bsnl no. twice of rs.139 and rs.24 but not received any mssg for the same, my no. Is[protected], on 26/01/2021
                        When ever I call from BSNL number it saying outgoing call is barred, if I try to recharge my BSNL mobile it's not getting recharged, I don't know what happening with Bsnl, it's not even allowing me to connect customer care number
                        I tried to recharge my father's phone using gpay, but almost on all the plans I need, it is showing "plan outdated".
                        How can I resolve it!!
                        I am try to reacharge Rs/- 100 my father bsnl prepaid([protected]) on 5/5/2021 from yono SBI lite. But not reacharged and amount deduct from Account. Now in these days the amount not credited to my account

                        Reacharged No : [protected]
                        Reacharged Date : 5/5/2021
                        Reacharged amount : 100
                        Transaction ID : UHB5989838
                        Dear sir.
                        I have recharge to mobile No. [protected )through online from my phone pay account Canara Bank main Branch DVstram spsnellore
                        26.05.2021 recharge for Rs.118 At 08.48 AM (I have received message form Canara Bkank " "An amount of INR 118.00 Has been debited to your account XXXXXX9431 on26.05.2021".)

                        But so for the amount is not credited and activated to the cell no [protected] (BSNL)
                        Why the recharge in not successful in the above cell number. Also How to verify these details
                        Sir,

                        i have recharged 56 rs plan from bsnl portal.
                        Sms reply is
                        Ur a/c is credited by Acc valid tillRs.56 on 05/12/2021 at 02:05:29 AM Ref No.PGSM[protected]
                        Now when i am using net
                        my data is deducted from
                        94 rs plan .
                        What happened to 56 rs 10 day 10 gb plan .
                        please do the needful

                        Earlier 18 rs 19 rs were also wasted.

                        thanking you
                        some one is telling your 56 plan will start after
                        94 plan expires . xx 1503 customer care number
                        call ends after message aap ki suni jayegi .
                        how can i post in up west forum .

                        thanking you
                        Yesterday I recharged an amount of Rs. 386/- but service was renewed. Screen shot attached.
                        I recharged the bsnl number followed by [protected] just now of Rs 21 and the amount had been deducted for the same but the recharge service is not activated . I acknowledged the details of recharge resolve the issue or refund the amount back to my bank account.
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                          goutham32kog
                          from Hyderabad, Telangana
                          Aug 11, 2010
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                          Address: Prakasam, Andhra Pradesh

                          Sorry that i forgot to mention the mobile number of mine in the previous complaint.
                          MOBILE NUMBER:- [protected].
                          I dont know when i subscribed for the devotional messages from bsnl. I might have done it by mistake but when i wanted to unsubscribe those messages i couldn't do it.
                          I am getting devotional messages from 12555 which i coudnt unsubscribe it after two futile attempts. Monthly 20 rupees are being cut for those messages which i dont even read.

                          First time i called for customer service but i coudn't remove it (they asked me to sms UNSUB GETHA to 12555) but message is not at all reachihng them)

                          Second time i directly went to bsnl center where a woman noted the complaint but nothing happened and its almost a month since that incident. Thank you.

                          Plzz provide a solution for that.
                          I have been try by custmer care. According to his advice i have call on 12555 but there was no any option for unsubcribe the bsnl devotional service.
                          So plz stop bsnl devotional service from my mobile no.[protected]
                          IAM PRAVEEN KUMAR.PAGADAL.IAM FROM HYDERABAD.MY ACCOUNT NO[protected].MOBILE NUMBER [protected].12555 CRICKET ALERTS ACTIVATED TO MY NUMBER..I CALL THE CUSTOMER CARE .WITH OUT MY PERMISSION WHY THEY ACTIVATED 12555 SERVICE TO ME..THEY SAYS TECHNICAL PROBLEM..BUT ANOTHER CC CALL NOT RESPONDING.PLS DEACTIVATE THE SERVICE IMMIDIATLY..15 RS ADDED TO MY MOBILE BILL..TRY TO CLEAR IT..
                          THANKYOU
                          I am from Trichirapalli, without my permission to my BSNL mobile number [protected], a sms received into my inbox from the number 12555 that you have subscribed for mobile radio, for this service Rs.25-00 deducted. on receipt of this message we checked our prepaid balance, Rs.25-00 has been deducted, even our hand set is not compatible for this mobile radio facility.
                          Kindly arrange to reimburse the amount into my account
                          By. Boobalan
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                            msprasad555
                            from Mumbai, Maharashtra
                            Aug 10, 2010
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                            Address: Dakshina Kannada, Karnataka

                            My cell no.[protected]. I have never subscribed any type of sms services from 52906 but receiving the cricket scores. I think Initially it was free of cost, I'm not sure because I have never noticed the deduction from my account. But now a days I'm noticing the deductions as Rs. 3.00 per day. I receive the message as - call charges to [protected] are Rs.3.00. I just want to get rid of this service. Just stop this service from immediate effect.
                            M.S.Prasad, Sullia.
                            Me too it is happening the samething, getting deducted 3 Rs daily.
                            -shivaraj biradar and cell number[protected]
                            send UNSUB KCRIC TO 52906
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                              A NARASIMMAN
                              from Hosur, Tamil Nadu
                              Aug 10, 2010
                              Resolved
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                              Resolved

                              Address: Vellore, Tamil Nadu

                              I have bsnl broadband connection([protected]). I had complaint in the last month that my connection are getting cut.

                              No improvement and still i am facing the same, which very poor customer service.

                              Needs to be looked very serieusly.
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              BSNL Broadband — INTERNET CUT

                              Dear Sir,
                              i request to kindly help me in solving my regular problem. we are facing every second internet cut

                              BSNL — excessive bill and cutting of connection

                              i have a connection of bsnl broadband connection at my home ( phone number [protected]) , i had taken the plan of rs 250 in which there was a limit of 1 GB download . The bill was coming normally
                              Rs 250 for internet connection for 5to 7months and then abruptly they started giving bill of in excess of Rs 4000 for internet connnection without giving any appropriate explanation . After this i had taken airtel broadband connection and was using it and not using bsnl broadband then also they keep on sending me bills of broadband in excess of 4000. i submitted them also but now they have cut our connection and are balckmailing us to submit RS 9000 for the month of november inspite not using any bit of bsnl broadband , they are mentally and economically torturing us and are asking us a ransom by doing this. please help us in getting the broadbans connection cut and restarting our bsnl landline and help us in getting our money back which they have taken away illegally. actuaaly these bsnl people had problem in their system an to evade that they are illegally forging these bills and making life difficult for a common man lile me . please help me as for past few month they are continuously cheatin me.
                              r
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                                Sanjib Kumar patra
                                from Delhi, Delhi
                                Aug 10, 2010
                                Resolved
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                                Resolved

                                Address: Odisha

                                My landline telephone No[protected]. is not working from 8.8.2010. I had lodged a complaint on 9.8.2010 vide communication id No,[protected] . On today also the situation has not improved , but to my utter surprise when I enquired about the complaint status , voice response is coming" No complaint is pending against this telephone". Finding no other alternative I have lodged another complaint today i.e on 10.8.2010 vide id No.[protected].

                                Please look into the matter urgently

                                Sanjib Kumar Patra
                                39/B,Bima Vihar, CDA
                                Sector - 6
                                Cuttack- 753 014
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  S
                                  sankarmobile
                                  from Hubli, Karnataka
                                  Aug 10, 2010
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                                  Address: Dakshina Kannada, Karnataka

                                  I have on 09.08.2010 at 6 pm paid Rs.550 for recharging my mobile No: [protected] through Megha Mobile Point, No:9a, Presidium Commercial Complex, ATTAWAR, MANGALORE (KARNATAKA) vide bill No: 609 dated 9.8.10. The shop owner showed me an SMS which reads that my above mobile No: is recharged successfully vide Ref No:[protected]. But no recharge took place actually. Please reimburse me the amount paid to BSNL through the Shop.
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                                    jigar001
                                    from Bhusawal, Maharashtra
                                    Aug 10, 2010
                                    Resolved
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                                    Resolved

                                    Address: Ahmedabad, Gujarat

                                    Dear Sir,

                                    I have given an application for transfer of my landline no.[protected] on 9/7/2010 at gandhi ashram, near subhshbridge, ahmedabad. Now we are shifte to paldi even after one month , we are not in receipt of connection of landline phone. i have visited esslisbrider ahmedabad telephone exchange , staff has given reference no. ELB 85023 but they told that they are not able to install the phone at our new address. kindly look into the matter at earliest . let me know the staus at earliest

                                    our new address is : 4, Arham Flat, near bhagvannagar tekro, paldi, ahmedabad 38007

                                    thanking you,
                                    Jigar shah
                                    Charted accountant
                                    mobile [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    i want my brad bond plan
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                                      viswa4b9
                                      from Gurgaon, Haryana
                                      Aug 10, 2010
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                                      Address: Srikakulam, Andhra Pradesh

                                      sir iam BSNL landline customer but LL is not working with in one year i give so many compliants to nearest office and also i register the compliant in online also no is[protected] and other no is[protected] there is no response my LL no is [protected]. Every month bill will send to home we are not using the minimum call .sir i requst you to solve my problem thankingyou sir..........
                                      due to virus, i format my laptop, after dat i create an connection...then, whenever i use internet after 5-10 min, net dont work but status says it is connected...i need to restart my laptop to use again...
                                      or when i use my laptop in my office(airtel connection)...it works very good...no error comes
                                      when i complaint of dis to customer care...i recieved cal from technical person...i discuss with him about the problem(Network Attack...Error comes INTRUSION.WIN.DCOM.EXPLOIT)...he simply said this problem are also facing by BSNL employees...so i[censored] get the solution...then plz tell us...

                                      so plz tell us what customer do
                                      hai team
                                      i have been facing lots of problem from the time i got this connection, this is third time for me, phone is out of order, i gave complaint on 10/11/2009, still no response from bsnl, i have called local exchange, i spoke to JE there he os not responding properly,
                                      my land line and my internet is not workin...pls do needful

                                      BSNL — NO ONE RESPONSE FOR COMPLAINT

                                      PHONE / INSTRUMENT ( NO:[protected] IS NOT WORKING PROPERLY. INITIALLY WE MADE COMPLAIN FOR INSTRUMENT AND THEY COME & REPLACED WITH SOME OLD PHONE EVEN WITHOUT CHECKING FROM THEIR SIDE. FROM INSTALLED (OLD) PHONE WE ARE NOT ABLE TO MAKE ANY CALLS. REGARDING THIS I MADE TELE. COMPLAINT ATLEAST 6 TIMES AND MEET JE / BSNL- ZILLAPARISAD-VIZAG & GIVEN WRITTEN COMPLAINT TOO.
                                      AFTER THAT ALSO, LAST 15DAYS NO ONE REVERT BACK. WE WENT TO CHECK JE OFFICE & GOT REPLY JE WENT ON SOME TRAINING PROGRAME.
                                      POOR RESONSE & IRRESPONSIBLITY OF JE SHOWS THE BSNL UNDER POOR LIGHT.
                                      NOTE: ALL MY TELE COMPLAINTS ARE CLSOED WITHOUT ACTION & WITHOUT COMMUNICATION TO ME.
                                      I HOPE, BSNL DO GOOD AT OTHER PLACES.
                                      REQUEST TAKE ACTION IN THIS CASE IMMEDIATELY , OTHER WISE INFORM ME , IF YOU CAN'T PROVIDE SERVCE.

                                      REGARDS,
                                      A.P.JEYACHANDRAN
                                      FL:302,GOLDEN VIEW APPT,
                                      D.NO:15-6-7 KRISHNA NAGAR,
                                      ZILLAPARISAD,
                                      VIZAG-2

                                      BSNL — no proper response

                                      bsnl has worst cheap third grade customer care service , mobile plans(as they are only valid for 90 days 180 days etc), as well as third class network(not in sense of coverage but problems), there are no young and dynamic workers as seniors who can take care of it properly. if the managers and the seniors change and become caring towards customers then no doubt it will be no 1 in our country but!!!!!!!! bull it now its the worst i have ever experienced. i shifted to docomo. it has best customer care response also good network and internet speed . good bye for bloody slowish irritating bsnl.......

                                      BSNL — no proper response from bsnl

                                      I am senior citizen and i am using bsnl landline and my no is[protected] .The phone got repaired several times a year and when they come for repair they ask for money.and now the phone is repaired and i called the customer care of bsnl and got no proper response i even send a letter to the vellore division senior office and also there is no response..but they asked me to pay the monthly bill without even using the phone ..
                                      MY BSNL PHONE IS DEAD .I APPORACH CHAVARA EXCHANGE.BUT THE JTO THERE ASK ME TO APPROCH KOLLAM OFFICE.THE JTO IN CHAVARA BRACH IS AN IRESPONSIBLE PERSON.SHE IS USELESS THERE.SO PLS TAKE AN ACTION IMMEDIATELY
                                      I raised a complaint regarding frequent of broadband connection and noisy landline voice. My complaint number is [protected], but my complaint has been closed without any response. My problem was neither resolved nor any one even called me regarding that. I waited four days but got fooled. I called to customer care and explained what happened to me, the person booked an another complaint "[protected]" and cut the call. Its been four days since I booked the complaint but still no response.

                                      I subscribed for unlimited plan and I have to pay the full bill regardless of all these problem. No one cares whether I have the proper connection or not. Even after raising complaints no one cares. If I dont pay the bill then my connection gets disconnected automatically.

                                      I wont care much if I had problem in watching a movie or for entertainment using internet. I am not able to do my job because of this problem and I am not able to study as well since I have to relay much on internet.

                                      Being in India and using a national network seems to be a problem. Country's situation is pathetic.
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                                        nitin_malhotra
                                        from Chandigarh, Chandigarh
                                        Aug 9, 2010
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                                        Address: Ludhiana, Punjab

                                        I am Nitin Malhotra from Ludhiana using BSNL Prepaid SIM. My mobile no. is [protected]. I have got msg from[protected] which contains Thanks for downloading Javagame at[protected] & 50 rs. has been deducted. But I havnt download any type of java game in my mobile. no new game is downloaded or install in my cell phone. I have complaint to Customer care on 30/07/2010, they give me complaint no.G30891688 & says your problem will be solve in 48 hours. today is 09/08/2010 but my problem is similar stand & they are not waive my deducted balance. Please take a effective action in this regard.

                                        Thnx & Rgds
                                        Nitin Malhotra
                                        [protected]
                                        Dear sir
                                        Old slogan APPLY>>APPLY NO REPLY is only tradition not changed.. Every good practice changed but not dirty habits. Have courtesy in sorting and showing out come
                                        DEDUCTION OF MONEY
                                        I am vipin thakur from una using BSNL Prepaid SIM. My mobile no. is [protected]. I have got msg from[protected] which contains Thanks for wap subscription service at 01.11.2010 & 10 rs. has been deducted. But I havnt subscribed any service in my mobile. Please take a effective action in this regard.

                                        Thnx & Rgds
                                        vipin thakur
                                        [protected]
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