Bharat Sanchar Nigam [BSNL] Complaints & Reviews

> i have opted for the prepaid broadband plan 250 on dated[protected] for my landline no[protected].working at Hapur distt. Ghaziabad U.P.
> i have made the advance payment of Rs.2758 on dated[protected] vide receipt no.0088169 for the period 1st june 2010 to 31st may 2011.
> i have never consented for any other bb plan to bsnl except above plan for the month of june2010 onward.
> as per trai guidelines no value added service will be provided by the service provider without explicit consumer consent.
> bsnl user portal start displaying the active plan as bb 250 on dated 11the june 2010.
> the bsnl issued me the a bill for the month of june by suo moto treating the prepaid plan as defunct 125 bb post paid plan thereby allowing me the free usage 150mb istead of 1 gb as admissible under 250 bbplan.
> the bsnl have delibrately levied the chages to the tune of Rs 683 + taxes.
> again for the month of july 2010 bsnl have issued me the post paid 750 bb plan bill without my consent and knowledge.
> no of complaints have already filed with the GM Ghaziabad and S.D.O. Hapur but it does not yield any result so far.
> I want the authority letter which permit the bsnl to suo moto levy a plan without the consent and knowledge of consumer.
> please waive the suo moto demand. or show the consent leter and dotsoft data of bsnl about active plan for the disputed months.
Mrs karuna Gupta
[protected]@gmail.com

Phone no 2274681 is non-functional for more than two months. Line man Mr.Ram Kishan has visited once and restored the line about ten days ago but it again went out of order within a couple of days. Whenever we try to log in the complaint, the standard response is that it is out of order due to technical reasons. While trying on this number, we get the normal ringing, which does not connect to the telephone. Can something be done?

Looking forward to a positive response.

Dr. Harminder Prasad

unsubscribe wap service from 58888
sir i have accidentelly subscribe the wap service from 58888 . service name is HOT SIZZLERS of Hot Models from hrtrp://wap4.indiatimes.com/wapsub.htmlt=subwapmodel30&p=dd&a=1 actress of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] .i will we very thak full

Sir,

My Landline No is 2653 2056

I Want Bill Statement Details

Thanks

I submitted an application for broadband connection on may 22,2010.
since then i went to the bsnl office & i reminded them many times times, they also gave me written confirmation after no action is taken i emailed the higher authorities also & they mailed back telling that they will take some action and i will get the connection soon. but till now nothing happened. i m still waiting for the connection.

Dear Sir
Please note that my mobile no [protected] is associated with one subscription service “ONMOBILE Laughter service” without my consent. When I called to call center [protected], I was told by your executive that this service is activated by me only. I am surprised if I do not know about the service how I can subscribe the same. But anyway I requested to discontinue any service subscription twice.
It was shocking to note that again you have deducted Rs.20 in lieu to “onmobile” subscription.
This is clear cheating that without any consent you are deducting money from my prepaid mobile account.
Please stop immediately the “ONMOBILE” pack or any pack on my mobile. Otherwise I shall be forced to go in consumer court as advised by your call center executive to protect myself from cheating.

Best Regards
Prit Pal Singh Bhanot
[protected], [protected]

My Phone No. is[protected]. I have complained twice in the last week. No action is taken as yet ? Who is accountanle in this country ? MPs are hiked their salary 400%. But common man get. Raja is responsible for this. He cannot stand for common man he should quit the job immediately. BSNL is charging Rs. 180 per month. Last 14 days my phone is not working . I want to know whether I have to pay Rs.180. This is the way so called superpower is behaving. I request once again to take action immediately.

I m Dr Vyomesh Chitravansh , Advocate from Varanasi. i subcribed a prepaid BSNL connection no. [protected] in April 2010. generally i use this nr for my usb modem for my PC Internet connection . till july i recharged it by internet pack of Rs.225/- unlimited monthely charges. On 17th july i recharged it by internet pack of Rs 96/- monthely recharge for 1 month. but due to unnesessary reasons my net connection validity ended on 10 august 2010. i called to customer care [protected] but i did not get any satisfactory answer.

again i recharged it on 13 august, but it is not working properly and *123*2# is not showing the validity of my package. even on using of internet and GPRS BSNL is deducting the amont from my call values amont. WHY IT IS SO?
Today i called to BSNL customer care at 6.08 pm and 6.09 pm , It was very interesting that i found the IVRS answer" the incoming call facility is not available on this number"
no body is available for give me the reasons and i m unaware that why BSNL is deducting my basic ammount and what is the validity of my internet package?
WHAT SHOULD I DO?

I have the bsnl dataone broad band connection. However, I am not able to change the clumsy user id and the original password. I have tried loggin on to http://10.240.43.216 as per the user guide but the good damn site does not open. then i read some where and tried logging on to www.sancharnet.in/dataoneredirect.htm but in vain. i am afraid that some one may crack the password if i do not change it frequently.

can some one help me out

i am using BSNL Broad band connection. i took new new connection on feb-2009. and till now i used only some 6 months of net correctly. remaining time i suffered from line fault and disconnections of the service. even after giving many complaints to JTO and SDO of respected persons they failed to take necessary action to repair my line. and billing is continued even my disconnection and repair period.
can anybody suggest me to get coeercted my problems about BSNL service. to whom to contact.?

Date : 24.08.2010

To
The AGM,
BSNL telecom,
Bangalore.

Dear Mr A. P. Bhatt & Mr. H.P. Nagaralkar,

My wife had personally given a request for disconnecting the landline connection on date19/06/2010 at BSNL office and the request was received the same day. We surrendered the handset at BSNL office, Gandhinagar on dtd 21/07/2010 . But still we are receiving phone bills with Monthly rentals charged. I have till date not received any information from the dept on this.

We are not paying the bills after 19/06/2010, and help me in reimburse the deposit amount completely.

Telephone # 22341758
Name: Sarika A Jain
Address: # 11, 2nd floor, 6th cross, Killari main road,
Chickpet, Bangalore – 560053.

Sir, i am Amarjeet singh from Gahlari village falls under Gurdaspur District, it has telephone exchange in DINANAGAR, MY village Gahlari is 12 km from DINANAGAR. WE are using BSNL landline facility from last three years. Now our landline no. [protected] is dead from last 20 days. No one responding properly. Please please help us for this regard.



Landline is on the name of
Sd. SWARAN SINGH s/o Mewa Singh
village Gahlari, District & Teh Gurdaspur.
pin no.- 143526


Landline BSNL[protected]


I will be highly thankful to you.


Regards,



AMARJEET SINGH
[protected]

We have a BSNL broad band in the phone number of 23415352. Since many days, it is very slow and i cannot utilize the allocated 4GB, but i have to pay for it. Several complaints are given to the concerned authorities. No response.


Dr.N.B.Shridhar MVSc PhD
Assistant Professor
Department of Pharmacology and Toxicology
KVAFSU,Veterinary College,Hebbal
Bangalore-560024.
Telefax:[protected] Mobile:[protected]
[protected]@rediffmail.com

TO
THE
OFFICER IN CHARGE(BSNL)



SUB-*ECS NOT DEDUCTING PROPERLY(FOR LANDLINE NO[protected]*

SIR
I BOBBY GHATAK,ADDRESS-162/13 LAKE GARDENS,BL-A,2ND FLOOR,KOLKATA-700045,PH NOS-[protected],[protected],24226870 WOULD LIKE TO INFORM YOU THAT ON ***04/05/2010 I APPLY FOR ECS FOR PAYING MY LANDLINE BILLS(LAND LINE NO[protected], ON*** 30/06/2010 MY FIRST LANDLINE ECS WAS DEDUCTED FROM MY ACCOUNT(BANK-UNITED BANK OF INDIA-LAKE GARDENS BRANCH,SAVINGS A/C NO[protected],BILLING MONTH-JUNE 2010,BILLING AMOUNT RS. ***386.00)
****BUT AFTER THAT THE ECS IS NOT DONE FOR THE MONTH OF JULY 2010(BILLING AMT RS. 381.00) ALTHOUGH THERE IS SUFFICIENT FUNDS IN MY BANK ACCOUNT.****
I ATTACHED THE ALL IMPORTANT DOCS WITH THIS APPLICATION FOR HELP YPU TO UNDERSTAND THE WHOLE MATTER.
***FROM TODAY(23/08/2010)MY LANDLINES OUTGOING CALL IS STOPPED,DUE TO THIS REASON.
PLEASE DO THE NEEDFUL AS SOON AS POSSIBLE

THANKING YOU
REGARDS…………….
BOBBY GHATAK.

I am using BSNL landline with broadband facility since last 20 years. My consumer number is[protected] My address is "Parekkat House", PO. Mala, Trichur Dt. Kerala State).
3 days back my land connection was disconnected with out any intimation from the BSNL Company. After then I made an enquiry and came to know that, the reason of disconnection was last month payment due. Unfortunately this month we are not received any Bill from BSNL Kerala.

As I told past 20 years I am using this facility and up to now making payment in time. But as I told this time we are not received bill from BSNL. So at least BSNL should justify the reason and to be provide minimum time span before disconnection. I am really upset with this kind behavior from a service company especially during Onam celebration.
So kindly provide connection at the earliest and provide us the last bill for payment.

Dear Sir,
My mobile No. [protected] pin is locked pl provide PUK code to unlock
regards
T V S RAMAKRISHNA

My Mobile No is [protected].
Sir I have Lost Almost Rs. 130 From My Balance on 22.08.2010. And I Have Create only 5 -6 Call From My Mobile. In Yesterday Morning I Have Balance Rs. 1600, And Afternoon I Have Only Rs. 1460...
Tell Me Why You Cut Such Balance From My Mobile Without Any Reason....????

Hi,
Im Mahender. We are resident of Vanasthalipuram for past 20 years. We are using BSNL Telephone Hand Set for past 9 years. For past 5 months, we are facing problem with Handset. We are unable to hear (what the other person taling on phone). Infact, we could hear some Noise when we receive a call. We have already given complaint twice,But No action is taken. Please help me in fixing my telephone problem.

res.sir
I can not open a particular website from my Computer when everybsnl offise in the world can open it.
it will just timeout.
when i go to bsnl office agra sdo say that for new postpaid connect. for vanait vip no so he will tell plz log in the upw.bsnl.co.in and there is option in site vaniy auction u will choose and bid the no
then i will come at home the site will is not open still problem from 6day so sir plz solve it

BSNL replaced our landline (number[protected] assured us that it will provide all facilities in the landline is provided to CDMA which number is[protected].
Repeated request rejected by the BSNL Kolalagiri and brahmavar office.
they cheated us by miss guiding while replacing land line.