Bharat Sanchar Nigam [BSNL] Complaints & Reviews

phone no 2500322.It is with great regret that I wish to complaint against the JE and storeman responsible foe exchanging the phone at Sector 16, faridabad office. I have been to the storeman thrice while on leave to change the unserviceable phone. He is rude in dealing and refuses to change the phone on the pretext o[censored]navailability of serviceable phones.
I do not wish to bellitle myself going again & again.Staying at Alwar and NOT getting to speak with my family at Faridabad is bad communication.
May I request you to give suitable instructions to exchange the phone and sensitize the storeman in public dealing.
Thanking you,
Col Devinder Kumar,
J -61, JAL VAYU VIHAR,
SECTOR-29,
FARIDABAD.
TELE: 2500322

bsnl mob. — unable to unsub 58888(wap service)

Unable to unsub 58888(WAP service)


Dear sir,

We are having BSNL mobile connections bearing number [protected] on 2g conversion .Even before the conversion we started receiving continuous messages from 58888 and it was renewed automatically.Even after we have contact the customerc are and they assured that we wont be receiving messages in future but even after that still now we are receiving the same messages and renewals.Now we are unable to recharge or topup our balance because of this deductions for renewals.Please kindly arrange to do the needful to rectify the problem.

Bsnl wap subscription service — unwanted wap massages

Un Subscribe all Bsnl Wap massages including Bollywood wap acctress massages and Bollywood Divia massages. I had lodged this complaint two months ago but without any results.

my mobile no is [protected] i am getting wap services massages, 58888 massaes, and unwanted other sms please stop all unwanted massages.

unsubscribe wap service from 58888
unsubscribe wap service from 58888
sir i have accidentelly subscribe the wap service from 58888 . service name isbollywood diva from hrtrp://wap1.indiatimes.com/wapsub.htmlt=subwactressl30&p=dd&a=1 actress of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] .i will we very thak full
ajay uniyal

sir i have automaticaly subscribe the wap service from 58888 . service name chat and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] .i will we very thak full
Ravindra Gu[ta

I have not received my telephone bill of September 2010. My landline no. 24350019. Kindly send it immediately.

Thanks

dear sir
i want my bill details for the month of October
my phone no:[protected]
consumer no: [protected]

I have not received by telephone bill dated 10.11.2010 for my Land line No. 26872706. Please kindly send it immediately.

we are siffted for our house kindly change the address and actived my phone do the needful and my new address as fowllows

R.Murugaiyan
No: 117/3 Pillaiyar Koil Street, Natchiyarchathiram.
Thiruninravur, Chennai - 602 024.

I have not received my telephone bill of August, sep, Oct, Nov, My landline No: 25266573. my Address is 52/1, Room No:6, 4th Floor, Mannady Street, Chennai- 600 001. Pls kindly send it immediatley

i want to bill details for the month of 01/01/2011 to 03/02/2011

Sir,

My Landline No is[protected]

I Want Bill Statement Details

Thanks

i want a complete details of my bill how will i get it?

Sir

My name is kailasam s
My Land line NO. is 22420637

OLD. Address. Plot No. 4 & 5 - B5 Krishna aarthy flats muthu mohamed street, Ullagaram Chennai 600091

NEW ADDRESS: Old no. 53 New NO.7 .Sri Seshan Parvathy bhavanam, Ist floor, Sengazhani amman koil Street, Ullagaram Chennai. 600091

I have shifted my house . I already submitted the requisition letter for relocate the telephone on 15.02.2011. Till the date telephone not shifted. But I have received the SMS from you for Rs. 682/- bill for the period 01/01/11 to 28/02/2011.

First of all i have not make any calls from 01/01/11 and telephone non availabilty period from 15/02/11.
Kundly the waive the amount for non availability period and also send us the bill details for the month of 01/01/2011 to 28/02/2011

Thanks
S.Kailasam, [protected]

Dear Sir,

My Land line number is 22251035.
I want bill statement for 0101/2011 to 31/05/2011

Thanks & Regards

New Delta Gear Mfrs Pvt Ltd

S.Thenmozhi.
Email: [protected]@yahoo.co.in

Phone Number[protected] Bill not received for the last one year but payment promptly deducted from Bank account through ECS. So many communications, so far no response. Waiting for God to act appropriately.

respected sir this my land line no:[protected] i have not receive my land line billl plz send me the bill

dear sir/ madam

my landline no is 23642613. i have not received my bill for the month of july and august.
please forward same, thanks

e mail ..m.[protected]@airindia.in

Dear sir,

Telephone number is 26570828, consumer number is ([protected])
please forward the call details for the period 01.05.2011 to 31.08.2011


e mail : [protected]@gmail.com












9

yes. it happened with me too. my no. is [protected] and monthly chiritian sms pack activated without my consent and they charged Rs.20 for it. they are sala bekar log. cheaters. paise kya unke baap ke hai jo mere mobile se 20 rs kat liye?????????? shame on them cheaters they are.

Please stop onmobile pack from my mobile too with immediate effect. and they charge rs.2/- per sms for the deactivation.

i too got subscribed unintentioaly for my mobile no [protected] for hindu devotional pack. Its auto renewed every month, till now lost 60 rupees. I tried to unsubscribe thru various means, but unsucessful. Pl help with this cheating.

bsnl onmobile — stop cheating

Hi, Pl stop all the services from BSNL ONMOBILE to my mobile no.[protected] & detecting money from my account with out my acceptance.Thank you..

I have lost 49 + 10 + 10 +10+ 29+29+35 rs total 172 Rs . BSNL is cheaters ... Don't trust on them ... 172 is deducted from my prepaid Sim. They are not refunding amount . Unke baap ka paisa nahi hai yeah.

Kindly please note that, since last 10 days our telephone[protected] is out off order where my mother is staying alone in her old age. despte and numerous complaint about the same, i would appreciate your necessary action to do the needful at your earliest.

Regards,

Robin Thomas
Civil Engineer
P.O.Box 224
Consolidated Contractors International Company
Abu Dhbai, UAE
Tel:[protected]

Pls note Kerala address
mrs. Aleyamma Samuel
Assanparampil, Robin Villa
Keezhukara, Kozhencherry.

Respected sir
I JOSE .C.M would to like inform you that my teephone [protected] is not working since last Two months.many times I compliant to Exannge manager, yet not working.They are giving us same reply there is no staff and cable faullty.This is their common excuse .I expect your immediate action in this matter and favourable reply.

yours faithfully
Jose.c.m
puthiyathu
prakkanam.p.o
689643.

Dear Sir,


Please be informed that, my Land Phone with Internet connection ([protected], Kozhencherry East) is not working.


Please do necessary action to repair it, at the earliest.


Even though it is not working, I have to pay the Phone Bill.


Thanking You,


Prince Alex Mammen.


Contact No. [protected]


[protected]@yahoo.conm

i want to unsubscribe my mobile invester pack plz

Broadband — Not able to change password

I am not able to change my broadband password through bbsrvice.bsnl.co.in link.
And broadband connection is very fluctuating.
Also customer service is very poor.
No body answering from all contact numbers.
Initially they(Sakkardara exchange, Nagpur, Maharashtra, India) got late for providing the modem and connection.
Then they took over 2 months to provide userid/password.
Now if I wish to change my password, I am not able to change.
It shows, "userid/password is wrong, please contact your local coordinator.”
Very confused, what to do.
Please help me to solve out this problem.

Sameer, Nagpur. Pin code -440024.
([protected]).

BSNL Broadband — high rent for first 2 month

dear sir, i took bsnl broad connection 2 months yearly.it is 250 plan.i have downloaded 2-3 songs only.but in the 1st bill it came Rs.1200/-.how come this much????

BSNL — Improper Billing

i am a bsnl broadband customer for almost 1 year now.Recently i opted for a plan change(from HOME plan to 500C.)for this i had applied three months ago. since then they have not sent me any letter confirming that my plan has been changed.again they have not sent me any bill since then.now when i made an query why my bill is not coming i found out that they had changed my plan 2 months ago without letting me know that and they have made a bill based on that plan(although bill was improvised, not the official one)now i am completely dazed ..

Sir,
I had given 500c plan but you are given me some other plan please make
it sure.

BSNL — Improper billing & disconnection many times

On request for a WLL base phone with internet connection, the officer of the department
(some Sahoo) told (advised) to deposit Rs250/- for connection of phone, and Rs750/- for internet connection & no extra charges next to pay. But after 2 months send a bill of Rs1467/-( as current Rs353/- & previous Rs1114/- which is includes one month bill). On asking about clarification of the same he said that there is a hidden payment to be pay for installation, which was not as his previous commitment.
When I have paid advance Rs1000/- for both connection.( 250+750) same day
So I think either he is cheating people for getting target or the advance amount of Rs750/- has not added in the account.
So I request the department for justice before bill payment.
I attached the first bill copy I received,with this complaint.( actually second bill)
Also the internet connection

Suresh Kumar Sahoo

Dear Sir,
I started my bsnl broadband services some 6 months back for Rs. 950=00 plus service tax/per month. under annual payment scheme of rs. 9500=00 per annum with 12 months rent & 400 calls per month. I paid some 11???=00 amount against the first bill including one month rent as deposit.

Plan details are 8 gb at 4 mbps & afterwards at 512 kbps uptill month end.
i was also waived off the rent & 400 calls(units).

From the beginning i was not satisfied with the speed/service & raised various complaints from time to time without any satisfactory resolutions.

But for the April month[protected] i was charged for Rs.624.27, mentioning Rs. 603=00 for calls(459 cell units, 40 landline units & 4+8 other/special)

Phone No. :[protected],
Broadband Plan : BB-HOME-COMBO-ULD-950-ANNUAL
CUST ID : [protected]
ACC.NO : [protected]
INV.NO : [protected]


I contacted local exchange & had a terrible experience which anybody can assume.But the worst part is they insist me to pay the bill else they would disconnect after the specified time, i[censored]npaid.

I requested the higher authority by mail for which i am waiting for response.

Please do the needful & help me get the full(agreed) service for the stipulated time period without any delay.

regards,

MohmedMoin A.Gheewala

TO
THE AGM
BSNL TELECOM
KOLKATA
BARRACKPORE JONE
SUB:TEMPORARY LOCKING FOR OUTGOING CALLS ONLY.
REF PHONE NO.[protected]
DEAR SIR,
OWING TO SOME UNAVOIDABLE CAUSES I WANT TO FOREGONE MY OUTGOING FACILITY ON MY LAND LINE VIDE NO.25815653.ONLY INCOMING FACILITY I WANT TO USE TO MY LANDLINE, BECAUSE I CANNOT AFFORD MY OUTGOING CALL CHARGES RIGHT NOW, PLS DO HELP & TAKE NECESSARY STEPS WITH IMMEDIATE EFFECT. MY PHONE NO.:[protected], CUSTOMER ID:[protected]
ADDRESS: 4/4, HARIDAS GHOSH ROAD, P.O:NAIHATI, DT.24 PARGANAS(NORTH), PIN:743165, WEST BENGAL, NAME BHOLANATH CHATTERJEE

Sir, i am Suresh kunjadiya from surat, WE are using BSNL landline facility from last 5years. Now our landline no.[protected] is many disturbance from last 1month.do your complane before 5time on 198 No one responding properly. Please please help us for this regard.

Landline is on the name of
RAJ ELECTRICALS (Harshad dhakecha)
surat dist: surat
pin no.- 395008


Landline BSNL[protected]


I will be highly thankful to you.


Regards,

To
The officer, incharge
I have submitted ECS application for my M.No. [protected] & L.Line[protected] duly endored by my bankers on 24th Dec 2010 at Tirmulgherry exchange. up till now no action has been taken. Though trying to contact their office 27790023, no response on that no. would be obliged if action is taken.

THR IS NO ACTION TAKEN BY BSNL, ALSO UNABLE TO CONTACT THEM TELEPHONICALLY,

Y BSNL IS NOT TAKING THE COMPLAINTS OF CUSTOMERS SERIOUSLY

ATTENTION: MANAGER



Dear Sir,



I am suvinsajeevan, working in dubai, I have a complaint against net connection in my home that my net connection not working properly I don’t know what happened computer and modem everything clear but net connection not get it. I have took my net connection last 8 months back that time connect some days after some days automatic gone and come, I think it may be complaint phone line so can you suggest to mala exchange and come to my home . My address given below:-



MK. SAJEEVAN

PUTHENCHIRA

P.O.KOMBATHUKADAVU

MALA

PHONE:[protected]



I expect a positive approach from your side because I have already complaint 2 times mala exchange but they don’t know what is complaint the net connection.



Regards,



SUVINSAJEEVAN

BSNL Prepaid Mobile — PUK CODE NO.

SIR,

MY mobile no. is [protected] and SIM no. is[protected]. Let me know the PUK Code.

Regards,

Sandip Datta

my mobile no is [protected].before 5 days my mobile was not reciving incomming phones .your staff mr patel sir told me ursim is not working, than i buy new simcard but after five days it not acktivited, they are saying on my land line no[protected] .that ur mobil is working, u switch off it and re start, .this is my last request to all o[censored] to do some thing for it, i visited ur navrangupr office fivetimes, ur communitinon service is very poor, ur behaviour is like govt orthdex stuff, staff is not knowing re mobile services, and on reciption all old persons are working, u train them in any, voda phone, or huch com, how to give service thanking /but not hartly jayesh bhatt

mobil no [protected] pin lock pl provide PUK CODE to unlock P.RAVINDRAN

Dear sir
My mobile Number [protected] bsnl prepaid and the SIM Number :
[protected] kindly send me the PUK code Number to my e-mail address [protected]@rediffmail.com

Prepaid mobile[protected] is pin locked please help me

My mobile Number [protected] bsnl prepaid and the SIM Number :
[protected] kindly send me the PUK code Number to my e-mail address nandu.[protected]@gmail.com or send message tp my my other bsnl number [protected]

Dear sir
My bsnl prepaid mobile Number is [protected] and the SIM Number is
[protected] kindly send me the PUK code Number to my e-mail address sknaik.secr.[protected]@gmail.com

sir... plz help me to unlock my sim, can u plz telme its puk code.
my ph no is [protected] and sim no is[protected]..

sir... plz help me to unlock my sim, can u plz telme its puk code.
my ph no is [protected] and sim no is[protected]..
plz send me the puk code to my mail id lachmy.[protected]@gmail.com

Dear sir My bsnl prepaid mobile no is [protected] and the sim no is[protected] kindly send me the PUK code number to my email adress [protected]@gmail.come

sir my bsnl prepaid mobile number is [protected] please send my puk code number to my e mail address
[protected]@gmail.com

sir my bsnl prepaid mobile number is [protected] please send my puk code number to my e mail address
[protected]@gmail.com

My mobile no is [protected] please provide puk no

BSNL Vizianagaram
Sir
The prepaid cellone mobile [protected] is getting frequently disconnected and a msg 'Network Fail" appears frequently and the call charges are debited in full. The phone is in use for most of the time at Hukumpeta, Viziangaram area. Please attend to this complain immediately. The trouble is there for the last two months.
Regards
R.V.Syamsundar Rao

BSNL Landline — telephone handset problem

my telephone is in dad condition. my tele phone hand set don't work.i feel this problen 10 days. telephone department don't work on my complaint.

To
BSNL
KOLKATA TELECOM
C.D.M.A Service.

SUB: Slow Speed on Internet.

Sir, I beg to state that I have been taking very slow speed on "Dial-Up Connection" to using the internet at my Location i, e, Village- Bhandardaha, P.O- Antisara, P.S Singur, Dist- Hooghly, India. Pin- 712223. Landmark Bhandardaha Pry. School at Nasibpur Rail-Station. Using Internet Phone number is[protected]CDMA)

I am grating Slow speed on Data Transfer Rate at 2KB/s is Maxium time. My Local Exchange is SINGUR and SERAMPUR.

So, Please Solve the Situation as soon as Possible.


Date:[protected] Thanking You.

To
BSNL
MAHARASHTRA TELECOM
C.D.M.A Service.

SUB: Slow Speed on Internet.

Sir, I beg to state that I have been taking very slow speed with this EVDO card.I'm using the internet at my Location c/o vikas wankhade, 178, surveynagar, jaitala road, Nagpur 440022.I have taken this dongle from Amravati.

I am grating Slow speed on Data Transfer Rate at 15KB/s is Maxium time.
So, Please Solve the Situation as soon as Possible.

BSNL telephone service — irregular connection

I m Shantanu Srimani, address is 44/H/2 D.C Dey Road Kolkata-7000715.
Now the problem is we have 2 land line numbers[protected][protected] most of the days it not work properly... and we submitted complain regarding that so many time but the ultimate problems are never solve and bills coming as usual where as are unable to use it properly... So what should we do please help us.

BSNL — Irregular connection of internet

To
The General Manager,
BSNL
kolkata Telephones
Sir,
I am one of your service-users with the customer ID[protected]. I have opted for ‘Broadband’ facilities at my home also some 3-4 years back and enjoying the mentioned service. This service is unlimited 24 hours and I am paying the bill annually in advance.
But I am now disturbed to find that almost every day the broadband service is not available for a certain. It opens for a small period and the dialogue box shows error 678 and or 691.
Each time I complain to[protected] to have a complain number and only once the concerned engineer visited in the noon and asked me over the telephone that this is normal as there is a parallel connection.
This is no solution to my problem. I am user of the normal telephone service since[protected]. I applied for Internet service only few years back. I am not supposed to know how your technical person connects the internet but it must not be at the expenses of my normal telephone service.
What I need is ‘Uninterrupted Internet Service’ at time of my conveniences.
I applied for the service to pursue my ‘academic necessity’. Though retired but I was an ‘Associate Professor’ in chemistry and still now I require the net service badly as I am not in a position to avail the service from my old Institution.
I would highly appreciate your intervention as early as possible to get me out of the difficulties I am facing to get the net service.
Sorry to disturb you,
Thanking you,
Yours sincerely
Dr. Prasanta Chattopadhyay

To The General Manager, Cennai Telephones (South) Sir, I had Telephone Connection Numbering[protected] with Broad Band connection. The day one onwards, we have lot of problems . to continue the connections. But the Bill comes regularly. I fed up with connection. I would like to disconnect immediately. Can I move to consumer court to sue B.S.N.L. for two months defaulting Broad Band. Yours affected consumer, R.Mohan. F.F.1, I Block, Gajalakshmi Homes, Plot no; 5 & 6, Yogeswar Nagar, Chennai-600073. Mobile: [protected], [protected]