Bharat Sanchar Nigam [BSNL] Complaints & Reviews

We have applied for new telephone connection at least 21 days before to the BSNL Telephone Office Balaghat but till date they have not allotted us new connection inspite of several reminders. They are telling that there is technical problem from Pune Office to get new telephone connection.


Baghrecha Tijarey & Associates
...

Sir
I had submitted an application in prescribed format for shifting of my telephone (landline) from Sunabeda, Koraput District to Koraput Town along a month ago. Subsequently I had received a call from the BSNL authorities asking me the place where the telephone is required to be installed. After that it is now more than 3 weeks none turned up for installing of the telephone. I had repeatedly rang the phone no. of the BSNL requesting...

This is Dr.A.N.Mishra having a bsnl prepaid connection no.[protected]. I have charged my SIM with a magic voucher of Rs.500/- to enable me totalk to any bsnl number in India.
Astonishingly whenever I dial any mobile no.of bsnl of my home town Darbhanga a recorded voice system replies that the no is not in use. But on the same nos I am talking with other service providers. Some people have tiold me that there is a system software...

I made a complaint on 19th August,2010. No action has taken on 20th August. I hope to rectify the problem by 21/08/2010. (21st, August)....

My number is [protected] . I am a BSNL prepaid customer. I have charged Rs 30/- per 15 days from 1month from 55678 , i got message f every month that "Thanks for using subscriotion service, You have charged Rs.30 for 15 days .I want to unsubscribe this service . when i sent unsubtad to 55678 it always reply temperary error..... Please unsubscribe this service immediatly....

I am G;anesh, using mobile No.[protected] Excel prepaid sim card of BSNL. On 15th August I have recharged rupees 330 through Indian Overseal debit card through online. The following are the details of transaction:

Rt.No.[protected]

Transaction No.TXE[protected]

Whereas till today ie.20th August 2010 recharge was not done by BSNL though the amount is debited in IOB Account.
I tried several...

BSNL mobile services in Nizampet Village especially Bhandari layout is very very poor the coverage is failing almost for 8-10 hours there is no signal available the signal completely fails during rain and Power failure.
BSNL is boasting of coverage and good quality services should feel shame there is no Land line coverage, NO land line service is available, besides mobile services is going bad to worst the SDO and other officials sets...

Hi,
Respected Sir/madam
A month ago I bought USB Modem (NIC) from BSNL with assrance that the product will work effectively in the specific area as I quote. But after installation experience is bad as In my bed room ( Ground Floor) there is no signal for proper functioning resulted into disconnection after use every time. regarding this I lodge a verbal complaint to Sh.Kuldeep Singh (connected with Broad band) Ranjit Avenue...

dear sir

our Telephone No. 2649625 ded of last three month we r complaint to telephone office
but not soluction. & bill amount com for very high...

PL. REFER TO MY COMPLAINT MADE BY ME EARLIER, MY LAND LINE PHONE WAS MADE OPERATIONAL AFTER HAVING HOT DISCUSSION BETWEEN SDO AND THE LAND LINE WHO WERE PUTTING BLAMDE ON EACH OTHER. SINCE MORNING THE PHONE HAS BECOME DEAD AND ON CONTECTING SDO HE WAS ASSURING TO RECTIFIE THE PHONE BUT MORE THAN 12 HOURS HAVE ELASPED BUT THE STATUS REMAINED THE SAME. MY BRIEF PARTICULARS ARE AS UNDER:

TELEPONE NO.[protected]
PHONE...

The internet is not working. I have tried to lodge the telephonic complaint with the concerned departmen.
I contacted the officials in the office of BSNL but no action. The phone lines do not response and do not talk in healthy way. I expect some response from BSNL authorities to please look in to the grievance of the customers in a professional manner please....

I have been using BSNL pre paid service for almost 4 years. Today morning when I woke up I saw a message saying THANK YOU FOR SUBSCRIBING AT GOVERNMENTJOB.COM. YOU HAVE BEEN CHARGED RS 20 SO AND SO. I have not received any message to activate such services. I am enough aware of prank calls and messages, I am sure I haven’t received any such message. But today morning I saw above message saying you have been charged Rs 20. I call customer...

The monopoly of the officer of billing section Athagarh BSNL office, making mistake with bill . As per the advice of the connection officer I paid ( deposited) Rs250/- for a WLL new connection & Rs750/- for onetime advance for internet is enough they told.
But with my first bill the amount revised as due upon me, which is added to current bill, ( copy of 1st bill & receipt of Rs 250+750 attached with this).
I think...

i want the call list details of a bsnl mobile number.the number is [protected]...

Sir,
I have loaded the bsnl mobile investor pack in my mobile through their sms settings option. Two months before my mobile has a problem and i updated my software. In updation the pack was deleted but they are continously deducting the monthy charges for the pack Rs 30. My request is either they send the sms setting again or they unsubscribe my pack and stop deducting the monthly charges from my account

Rishi Jaiswalbr...

To avail the facility of "Reduced call charges to any two BSNL numbers", I sent a text message on 14-Aug-2010 in the night, in the format "EXCELP [protected] [protected]" to 53733 from my no. [protected], in order to enjoy Re 0.20/min call rate for the nos [protected] and [protected]". No acknowledgement against the above SMS was received. Further, speaking to a Helpline executive revealed no such SMS was received...

My Telo. is[protected].
I have taken a Broadband connecaion but till date I have not been able to geat the services I need. I am not able to browse any sits due to server not found problem. The matter was brought to the notice of this no.who installed the system [protected], but to no avail. I have paid installation charges /usage charges for no service till date. Kindly help....

Respected Sir,

This is to inform that after repeated complaints of about one-month the telephone department has not rectified my phone which has some cable problem in my lane telephone number wiht 27220686, after lodging a complaint through automated system on phone thrice no response was given lineman came and went, but line is not rectified. I personally went and given writeen complaint also, but till now we are only paying...

BSNL has so called "Appellate Authority".
The General Manager of Tamil Nadu BSNL who is the competant authority has neither read his mail nor acted on them. Ofcourse in keeping with this the junior staff of BSNL also do not bother about complaints received by phone or in person or by email as the message below clearly indicates.
-------- Original Message --------
Subject: Discrepancy in BSNL Broadband complaint...

I had done BSNL online recharge (top up of Rs. 550/-) through BSNL portal. But the talkvalue has not been credited till now (17/08/2010 - 9.30 PM )

Details are as below

Name: Selvaraj
Mobile No. : [protected]
Transaction Date :17/08/2010 12:49:15 AM
Transaction Amount : (INR) 550.00
Transaction Type : Axis Bank
Transaction Type : Direct
Transaction ID : TXT[protected]br...