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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 622

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P
piyush_50
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim Lost

Address:Sonbhadra, Uttar Pradesh

I have lost my BSNL sim (No.-[protected]) from Obra sonebhadra since between Jun-2010 to July 2010(Date not confirmed) and i could not lounge any FIR but i have find out that some use that SIM.

So we request you to solve my problem because the sim is on my mother's ID Proof.


Thanks & Regard
Piyush
[protected]...
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ds_available
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My BSNL no 0517-2763621 is dead since last 25 days

Address:Aligarh, Uttar Pradesh

Hi,

After many hactic followups and complaint regrading My BSNL landline no[protected] to telephone exchanges, No action has been taken. I had arround 15 -16 conversation with concern person at [protected] and [protected] and always get only one response that we are working to rectifying the underline cable.

My Telephone no is dead since last 25 days and this is long period.

KIndly help me....
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swapnillawrance
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

self care is not working (not able to providing internet usage details)

Address:Jabalpur, Madhya Pradesh

I cannot excess broadband internet usage,
By loging in SELF CARE they are providing username and password but while logging it is not taking the same, it is continously failing while logging.BSNL complaints landline (1957,1500) not able to resolve any sort of complaints even giving ticket no.(dockit no.4610214. complaint lodge on 20 july)
,If the comlaint is not taken care then there will be no option...
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ajay0061
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess broadband usage charges

Address:Ghaziabad, Uttar Pradesh

i have opted for the bsnl brodband plan 250 and paid the full one year charges in advance for the period 1st june 2010 to may2011 on dated 08 june 2010 as per their demand note of even date. the plan was operationalised on dated 11 june 2010. the user portal start showing the active plan as bb250. under this plan 1 gb freedownload/upload is being offerd by the bsnl. a alert message was displayed when i reached the 1 gb free limit. theafter...
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rasheed7321
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer of the landline and broadband connection

Address:Kerala

sir,
I am a subsciber of BSNL land line with broadband connection, my land line number is[protected].
My name is Rasheed, and working in Dubai. I changed my accommadation from my family house to a new house, before that i submit an application to transfer my telephone line to my new house and i went three times directly to the Eloor exchange and talk with the JTO. Now my wife and two kids alone in my house and still my...
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rajkishorg
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband not working

Address:Uttar Pradesh

sir
i have booked a complain for BSNL broadband not working on 15-07-10 complain no 2 dtd 15-07-10.After one one week of waiting period I have visited Kalyanpur exchange for quick repair and found that none is working for this complain.From 22/7 to 27/7 continuousily I have visited MDF section but in no vain . Today on 27/7 they have told me that it is beyond there limit. Pls go and talk to GM kanpur ([protected]).

Is...
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sn.raghuwanshi
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Billing for Internet Connection

Address:Indore, Madhya Pradesh

Dear Sir,

I had internet broadband connection on my Land Line No. 2595040. I submitted application for disconnection of the broadband from my phone on 29 May, 2010 at BSNL office Nehru Place, Indore; Madhya Pradesh, but I have received my telephone bill with bill for broadband connection for the month of June, 2010.

I approached the Nehru Place Office of BSNL for correction of bill, but none of the BSNL officers...
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A
ajayjain
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON REPAIR OF FAULT IN LANDLINE

Address:Punjab

There is fault in landline from one one month even after many complaints to BSNL Exchange.
Gulshan Rani Jain[protected]



Citizen charter of BSNL 2005 state in clause 9 as mentioned under

9 BSNL agrees to repair the faults within 24 hours of receipt of complaint from a subscriber wherever technically feasible;

Please enquire in to matter and solve my problem as early as...
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BSNL-MANOJ JAIN
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of MVDO

Address:Sawai Madhopur, Rajasthan

My name is Manoj Kumar Jain & Mobile number is [protected]. On this number the company activate MVDO service without my knowledge and charhed Rs. 30.00.

Please deactivate this services

Manoj Jain...
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lingaraj Sahoo
from Bhubaneshwar, Odisha
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Unauthorised deduction from my prepaid mobile account balance

Address:Cuttack, Odisha

On 23/06/2010 Rs.15/- has been deducted from my prepaid balance for subsribing to get news from 56505 without any authorisation from me and sms news started to come to my mobile. On 21/07/2010 I got a SMS from 56505 'Dear subscriber your national news pack willbe nenewed on 23/07/2010. To deactivate send CAN NEWS to 56505. I send the SMS CAN NEWS to 56505 immediately and got one SMS that your are not subcribed for this service. Then...
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rajendrasingh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BROADBAND SERVICES NOT AVAILABLE

Address:Thane, Maharashtra

As advertised by BSNL in news paper that broad band services will be provided quickly to the rural area like thane district.please note that around 50 employees of reputed organisation as Bhabha Atomic Research centre Tarapur has put up their application to the local MIDC telephone exchange Boisar.As enquired,it was revealed by local area manager that there is no availibility of capcity of installing more no. of broad band connection.Capacity...
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satyasai2010
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NEW PHONE

Address:Ahmedabad, Gujarat

I HAD PAID RS.500/- FOR NEW LANDLINE CONNECTION ON 8TH JULY2010

[PANKAJ MANKODI A-204,SHIVALAY-2,NR. HASUBHAI PARK,SATELLITE,AHMEDABAD-380015]

WAS ALLOTED TEL.NO. 26733396 ON 9THJULY.ASSURING THAT PHONE WILL BE INSTALLED IN A WEEK.

ON 22ND I WENT TO CUSTOMER CELL -VIMANAGAR BSNL OFFICE .

I WAS TOLD THAT PHONE IS INSTALLED AND REPORTED O.K. I WAS SHOCKED AS NO SUCH INSTALLATION WAS...
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Address:Panchkula, Haryana

My name is SUMAN & Mobile number is [protected]. On this number the company activated downloading of MVDO service without my knowledge and charged Rs. 30.00 per month. The company already activated many services without my request like caller tune, Chat etc. and deduct charges for this....
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Chandruviji
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

20% discount for government employees scheme not availed

Address:Chennai, Tamil Nadu

I am M.S. Chandrasekaran working as Librarian in Central Polytechnic College, Chennai-113. I am a State Government employee. I availed broadband connection in the month of May 2010 and have received three bills since then. I have paid the dues for the first two bills and received the third bill with bill No. [protected], dt. 10/07/2010 for Rs. 682/-. It was confirmed while providing connection, that being a Government servent I am eligible...
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raju.chinna19
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding conversion of my landline to WALL connection

Address:Patna, Bihar

Dear sir,

My telephone number is[protected] becomes out of order once or twice in a month in a routine way without fail.This trouble is prevailing since last 2 years.In these days my telephone number is out of order since 15 days.

It is not possible for me to go Rajendra nagar telephone exchange once or twice in a month to book a complaint.

...
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stckvp
from Pathankot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About concession

Address:Erode, Tamil Nadu

Sir,
I am working as a BT Assistant in Govt Panchayat union School. I got broadband connection last year. I submitted my application for 20% concession in Becember 2009. But still I pay the full amount. I enquired in BSNL office about that matter. They told me that they looked in the matter. How will I get 20% concession? My phone number is[protected]....
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Address:Lucknow, Uttar Pradesh

hi sir/ mam

My name is sateesh kumar sharma from Lucknow my number is [protected], i bought this number before 4-5 months, on this number balence was deducitng without my knowledge i complained many times in bsnl customer care but till now they are unable to inform me that which service was activated on my number, till now my total balence has been deducted 180 rs. Whenever i called to cust care number they puts my...
+1 photos
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M
mha1786
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

required call history list

Address:Chennai, Tamil Nadu

Sir,
kindly send the details of call history list of all incoming & outgoing calls including sms of my bsnl prepaid sim no:[protected] from 01.03.10 to till date , where as iam working in malaysia i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to guide my relatives in better way status.
thanks
ahmed
my email...
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jyoti68
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXCEL POWER

Address:Cachar, Assam

Sir
I have the honour to inform you that I am a consumer of BSNL against mobile no-[protected]. I sent messages for Excel power activation on 19/7/10 & 20/07/10.But till today have not got this service.I have contacted with Bsnl customer care several times but they tells me that the service will be activated shortly.Till today I am waiting for that but no results. To day I have also sent a message for excel power i.e. EXCELP [protected]...
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R
rahul77
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Messages from unknown number

Address:Chandigarh, Chandigarh

Sir, I have been receiving messages from an unknown number of bsnl [protected] since last 1 week saying that he is a friend of mine. He tells his name to be Abhishek mehra.
Now again he has changed his number to vodafone number [protected] and continues to message me. I called him many a times and asked him not to message me anymore as i dont know him but he doesnot stop.
I wonder on what behalf the companies distribute their...
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