Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir I have plan of BSNL 625/- Unlimited Boardband. But this connection speed not constant....

Sir,
I am having the broadband plan of Home 500 Combo. The problem is bandwidth usage is automaticaaly increasing without any download,upload or surfing i.e. in standby mode, bandwidth is automatically increasing. So plz reply the solution for this problem as soon as possible.
Thank You!!!...

Hi,

I am writing with respect to our BSNL landline connectivity which we have taken primarily for Broadband usage. It has been over an year since we have taken this connection. Since then we have not been able to use the broadband for more than a week at a stretch. In spite of regular complaints no customer support attends to the problem. We do not wish to loose the connection as BSNL being a public sector, the bills serve...

Dear Sir:

I have cleared all the pending bills and advance payments concerning activation of my broadband connection through BSNL on first of this month i.e., (31/7/2010), but even today I am not connected to the net and what I am most frustrated about is tomorrow is again Sunday. Though I have been given a user name and password, yet they have not be activated.

Do you think I should wait for more than 3 days...

I made a recharge for my mobile No. [protected] (BSNL) for Rs 100 through SBI Freedom Mobile Banking Services, on 08.08.10. My account was debited but recharge was not done. I request that the amount may be credited back to my account at an early date....

Sorry that i forgot to mention the mobile number of mine in the previous complaint.
MOBILE NUMBER:- [protected].
I dont know when i subscribed for the devotional messages from bsnl. I might have done it by mistake but when i wanted to unsubscribe those messages i couldn't do it.
I am getting devotional messages from 12555 which i coudnt unsubscribe it after two futile attempts. Monthly 20 rupees are being cut for...

My cell no.[protected]. I have never subscribed any type of sms services from 52906 but receiving the cricket scores. I think Initially it was free of cost, I'm not sure because I have never noticed the deduction from my account. But now a days I'm noticing the deductions as Rs. 3.00 per day. I receive the message as - call charges to [protected] are Rs.3.00. I just want to get rid of this service. Just stop this service from immediate...

I have bsnl broadband connection([protected]). I had complaint in the last month that my connection are getting cut.

No improvement and still i am facing the same, which very poor customer service.

Needs to be looked very serieusly....

My landline telephone No[protected]. is not working from 8.8.2010. I had lodged a complaint on 9.8.2010 vide communication id No,[protected] . On today also the situation has not improved , but to my utter surprise when I enquired about the complaint status , voice response is coming" No complaint is pending against this telephone". Finding no other alternative I have lodged another complaint today i.e on 10.8.2010 vide id...

I have on 09.08.2010 at 6 pm paid Rs.550 for recharging my mobile No: [protected] through Megha Mobile Point, No:9a, Presidium Commercial Complex, ATTAWAR, MANGALORE (KARNATAKA) vide bill No: 609 dated 9.8.10. The shop owner showed me an SMS which reads that my above mobile No: is recharged successfully vide Ref No:[protected]. But no recharge took place actually. Please reimburse me the amount paid to BSNL through the Shop....

Dear Sir,

I have given an application for transfer of my landline no.[protected] on 9/7/2010 at gandhi ashram, near subhshbridge, ahmedabad. Now we are shifte to paldi even after one month , we are not in receipt of connection of landline phone. i have visited esslisbrider ahmedabad telephone exchange , staff has given reference no. ELB 85023 but they told that they are not able to install the phone at our new address....

sir iam BSNL landline customer but LL is not working with in one year i give so many compliants to nearest office and also i register the compliant in online also no is[protected] and other no is[protected] there is no response my LL no is [protected]. Every month bill will send to home we are not using the minimum call .sir i requst you to solve my problem thankingyou sir.............

I am Nitin Malhotra from Ludhiana using BSNL Prepaid SIM. My mobile no. is [protected]. I have got msg from[protected] which contains Thanks for downloading Javagame at[protected] & 50 rs. has been deducted. But I havnt download any type of java game in my mobile. no new game is downloaded or install in my cell phone. I have complaint to Customer care on 30/07/2010, they give me complaint no.G30891688 & says your problem will be solve...

I recharged my mobile No. [protected] through SBI Freedom mobile banking
service vide transaction Id no[protected] on 08/08/10 at about 2145 hours
but the amount not credited into my prepaid mobile. The same may be credited imdtly............

respected sir,
i have not able to receive call on my nokia mobile when i was using GPRS THROUGH BSNLLIVE on my bsnl nokia mobile
.this problem is from last 2 months.but i did't get any respond for this.
service provider first told me to change ur handset and after that they told me to renew ur sim.but this problem is still accured .
i have complaint about that many times to our nearest bsnl custmer care...

I(Mitrajit Chatterjee ) has taken broad board connection[protected] from BSNL(calcutta Telephones ) and the plan is 1350/- per month, but from last 4 month i am unable to use the same as every alternet day this connection is getting faulty, I have lodge several complaint for this but no action has been taken , when i enquered from technical department , it was know that there is some big fault in this exchange for which there is no...

To,
The Regional Manager,
BSNL, Aurangabad,
Maharashtra

From,
Kallippara Bhaskaran Thomaskutty,
Plot no.3, N-9 H,
M-2 road, Hudco, A’bad.
Land line no[protected]
Consumer no.- 3118756.
email: [protected]@gmail.com

Subject : getting justice from the apathy of officials.

Honorable Sir,
I am a consumer of BSNL. At the same...

Sir,
I have been registered to BSNL 500 COMBO PLAN for the last 1 month. BSNL promised better speed and usage during the free hours i.e. 2.00 am to 8.00 am. But from the last week I am really disappointed. I am not enough speed not enough to even open a simple Google Homepage. I agree that there can be heavy usage but BSNL should take care of it. After all we are paying them the bills for our usage. If we are not able to have proper...

ISSUES WITH BSNL CONNECTION for quite some time[protected] BUT NO ACTION HAS BEEN TAKEN BY TELEPHONE TECHNICIANS SO FAR. I HAVE THE LANDLINE CONNECTION 2 FROM BSNL FOR OVER 12 YEARS. I HAVE LOGGED SEVERAL COMPLAINTS BUT NO ONE BOTHERS TO ADDRESS THEM. I DON'T THINK IT IS WORTH A DIME I AM PAYING. EXCEPT THAT YOUR BILL IS ACCEPTED BY GOVT DEPTS. IT TIME EVEN THE GOVT SHOULD STRIP THIS PRIVILAGE OF BSNL, THEN BSNL WILL REALIZE THE HOW...

sir,

my mother alone at home only the lifeline is phone - [protected].
the phone not working since the mid of july. authorities found the fault but not rectified the problem.please rectify as soon as possible

thanking you
your truly
hareendra das...