Bharat Sanchar Nigam [BSNL] Complaints & Reviews

hello sir my internet connection is not conecting u plz send someone to repair or else u itsel[censored]pdate my ip address there is some problem with my ip address plz send someone as soon as possible i called cusstomer service also no one is picking up my call..............plz make it fast

I have got BSNL broadband connection with unlimitted download. On April 24th 2010 my internet stoped functioning and I lodged the complaint on call centre (1504 toll free) on the next day but no action taken to solve the problem and they closed the complaint without solving my problem. After that I again complained 3 times and all the 3 times the complaints been closed without solving the problem after one week I called the exchange office and explained the problem and they assured me to solve the problem within 2-days. But no one came back. I have been calling the office everyday but they are not taking it seriously. Now its been 20 days over after I lodged the first complaint. The problem still exists.
I did not experience kind of service from any service provider till now. BSNL is one the worst service provider, I want to tell please do not opt for any of the BSNL connections, there are other private companies which provides short turn arround for any problem.

Internet is not working properly...But modem shows that the lights correctly running... It works when i restart my laptop once or twice... Anyone knows about that problem.. Plz snd solution to solve to the given mail ID below...
Email ID: [protected]@yahoo.com

from past 2-3 days. my bsnl sim looses Internet connection suddenly and it will not be available for long time. im really fed up by this problem. being in the centre of bangalore im loosing net connection. its the possible worst condition. so kindly work on this problem. its not just my problem. many costumers have same complaint.


with regards
ashwin

REFUND OF DEPOSITED MONY BSNL LAND LINE CONNECTION

RESPECT SIR,
HI THIS IS GOPAL SENAPATI AT/PO-CHICHRA, DIST-PASCHIM MEDINIPUR, I WOULD LIKE TO INFORM THAT I HAVE REAPPLICATION FOR LAND LINE SURRENDER REFUND. BUT I AM VERY UNFORTUNATE THAT STILL I HAVE NOT GO THE REFUND AMOUNT, I AM VERY MUCH DISAPPOINTED WITH THE SERVICE, I AM GETTING FROM THIS TYPE OF REPUTED ORGANIZATION, BSNL IS LOOSING THERE BRAND NAME BECAUSE OF THIS TYPE OF SERVICES, HOW MANY TIMES I NEED TO GO PHYSICALLY AND BEG FOR MY MONEY ?
BELOW IS DETAILS OF MY APPLICATIONS ------
LAND LINE NO[protected], REF. LATTER NO- 89/09, DATED----15/04/09, FORWARDED BY ---TD, JGM.KGP.

Hi, I had surrender my land line telephone connection on 01/04/2011 at Mecheda exchange against ph.no.[protected].But till date i have not yet received any information about re-imburse my security deposit.Any develop about the matter, please inform my Mob. no. [protected].

land line phone — Telephone not working properly

I have a lanline telephone from last more then 18 years.But phone is not working from last 30 days.Depatmet is not redresel my complaint.MY PHONR NUMBER IS 2253701.AT BHATINDA PUNJAB.

my phone no[protected] for house no 1090 /P sector 4 in ont working its dead ... i request to please fix the phone as soon as possible

My BSNL phone number is[protected] and not working and dead from last 15 days. Kindly rectify the problem at an earliest.

Dear sir/madam,

My self Akshaya Kumar Sahu, PH is[protected].
I have applied for new connection for Broad band and Telephone usage. Now Broad band is working fine but my Telephone is not working yet. Kindly know the status and when this problem could be solved?

We are a Pharmaceutical company, had lodged the compliant having no. [protected]. The telephone lines no.: 2561244 & 2590114 is dead since last four days. We lodged the complaint but still no action has yet been taken by the department. We are facing a lot of problem because its out direct customer lines and due to it we are facing a business loss. Kindly rectify the problem at earliest.

yes very good cheap price for 500 only

Dear sir I miss my sim so i blocked my sim for some time . Now i brought same number from bsnl but it is not activated. My current no. [protected]. sim which is blocked [protected].

my no is [protected] and it's sim no is

3G 256K C
89917
19050
49100
2444 H
so i gave 2times adentity. when i insert sim then Activation failed message is coming
so plz Activet this this

Sir,

Sub: Activation of Carry Jodi new arrival purchased vide No. [protected] on 26/11/2010.

With reference to the above, I would like to bring to your kind notice that I had purchased carry jodi on 26/11/2010 and since then I had been trying to contact your customer service but in vein. Hence I request you kindly to activate the same with immediate effect without testing the customer's patience.

Thanking you,

Yours faithfully,

A.VINCENT PAUL

My mob. No. is [protected]. I am using this sim since lat 4 years. Four days before, all on a sudden, it stopped functioning. The connectivity as shown is nil. I changed the sim to another mobile, same - no connectivity. I booked two complaints to BSNL' 1503. To day is the 4th day, no solution. No response even after enquired. I am very much in trouble.

my bsnl sim not activated it show invalid simcard please activate my sim card NO:[protected] MOBILE NO:[protected]

I agree. My outgoing calls has been barred for the past 20 days. As told by customer care centre, i have resumitted my contacts and credentials 15 days ago. But they failed to reallow making outgoing calls.
Here is my details:

I bought SIM on 13.11.2010 and activated on the same day.

Suddenly outgoing barred on 17.11.2010.

Booked online complaint on 24.11.2010 docket number CH[protected].

Resubmitted my application for re verification on 27.11.2010

TILL DATE, OUTGOING CALLS from my SIM ([protected]) BARRED.

Pathetic service of BSNL. It service is really SUCKS

B.S.N.L. B PHONE — TELPHONE DEAD

MY TELEPHONE IS DAD FROM LAST TWO DAYS, THIS IS NOT FIRST TIME FROM LAST TWO THE THREE MONTHS THIS IS PROBLESM OF EVERY TWO MONTHS.

BSNL Landline — telephone out of order since 19.2.2010

My telephone 22470442 is not functional since 19.02.2010 Lodged a complaint on 20.02.2010 Faultman visited the residence on 22.02.2010 and said that it is cable fault and will attend to it on 23.02.2010. But turned up only on 24.02.2010 and quite casually said it will be attended only next week, possibly on 1.3.2010 I am a senior citizen and lodged a complaint through the website of BSNL and also lodged a complaint with the public grievance cell of BSNL. Everyone assured help; but no one took any initiative. ARE WE AT THE MERCY OF BSNL OR AM I ASKING FOR ANY PRIVILEGES, I DO NOT KNOW. It is a pity that BSNL treat its customer of 15 years relation with scant respect and do not do its job. Will anyone accept the responsibility and attend to it.

Sir,
My landline BSNL telephone No. 2591221 installed at my residnece H. No. 305, Power Colony, Industrial Area, Phase-II, Panchkula is lying dead since last about one month. Since 16.08.2010 my complaint No. 40333 is continuously standing. I am daily making complaints to various officers but of no use. Before 16.08.2010 also the telephone was lying dead and complaints in this regard and their disposal may also be viewed. Can you please in rectifying the fault.

Satbir yadav
e-mail : [protected]@yahoo.co.in
H. No. 305, Power Colony,
Industrial Area, Phase-II,
Panchkula - 134 113.

My telephone No.[protected] is dead. Please rectify it.

Dear Sir,
This is most unfortunate that my residential telephone No.[protected] is out of order since 30.8.2010. I got registered complaint on 30.8.2010 and the complaint no. was 91300. Thereafter, I am reminding the complaint on daily basis and am told that your complaint has already ben registered. I hope, you will realize the efficiency of your deptt. Pl. tell me whether I am still liable to pay the rental in r/o this tel. for the month of Sept. when I have not been able to make use of this no.
Can I request you to get the telephone complaint rectified
Hope to hear from you soon.
Tilak Raj Vyas
E-mail add: [protected]@gmail.com
Mob. No. [protected]

M/s. BSNL, Chandigarh.

Telephone No. 2629790 installed at my residence # 680, 2nd Floor, Sec. 40-A, Chandigarh is dead since 9.10.10. Complaint have already been lodged in the office of SDE (Tel.) Sector-37, Chd. on 11.10.10 and 13.10.10 but nothing has been done so far by your department, where as my family is suffering due to non-fuctional of Telephone as well as Internet till date. It is also mentione here that a neighbouring House is being demolished and our service line has been disconnected illegally, which needs immediate and permanent solution for our genuine problem.

It is requested that my complaint may kindly be rectified without any further delay.

with regards,


H.R. Garg,
Emial:- [protected]@gmail.com
Tel.(O[protected]

Perhaps telephone wire of No.2272872 installed at 3075, ground floor, phase-7, mohali is disconnected, therefore, line is not in working order.Plz depute mechanic to correct the fault.

devinder singh gill

Telephone landline[protected] is not in working order since last one week. plz depute ur mechanic to correct fault at the earliest.

devinder singh gill

I have try to book electronic complaint of my land line BSNL telephone number[protected] which is dead since the last one month but BSNL electronic complaint system is not working from the 1st option language slection is not taking code and I am not able to book my complaint. I try to contact tele. exchange Building sector 34 (customer service centre) land line number[protected] but no one receive the phone. Oh my god what happen this BSNL department. If the Pvt. telecom compnies does not be market than what will happen with the public still bsnl is not ready to improve their system.

Sir,

My landlline BSNL phone No. 2711247 is dead since last 25 days I have submit my complaint so many times at your 1500 number telephone but the answer is same your compaint is under process. and today I have received the telephonse bill for rent.


Thanks

Pushpinder Singh

BSNL — Non installation of residential telephone

Sir,

I applied for a land line telephone at BSNL Pathankot and accordingly on having been allotted telephone No.[protected] I paid DEPOSIT CHARGES on 15 Feb 2011 vide BSNL cash receipt No. PKT[protected] against D.N. No. [protected] under my customer ID [protected]. It is regretted to inform that despite assured customer care no telephone has yet been installed at my residence. My res address is as under :-
Col Subhash Singh Pathania
B-69 Victoria Estate Defence Road Pathankot-145001

An early needful action with regard to installation of residential telephone is requested please.


Yours Sincerely,

Col SS Pathania

Mob. [protected]
email. [protected]@yahoo.com

Sir,

Our office landline BSNL telephone No. 2659876 and 2659875 installed at our office at Corporate Bhawan, Plot No.4B, 2nd Floor, Madhya Marg, Sector 27-B, Chandigarh is lying dead from 04.07.2011. Since 04.07.2011our complaint No. [protected] is continuously standing. I am daily making complaints to various officers, but there is no response from that numbers. Our Office is attached to High Courts of Punjab, Haryana and H.P. and the higher authorities used to call on our numbers officially. But due to these dead phones we are facing lots of troubles as the caller calling from some other numbers listening a ring, showing call is going to our number, but here on our landline set no ring is coming even it remain dead. Also calls are coming from Ministry, Delhi office. It is, therefore, requested kindly make arrangements to rectify this big problem of dead connections, failing which we will complaint about the same in higher authorities.

for OFFICIAL LIQUIDATOR
CHANDIGARH
Attached to High Courts of Punjab,
Haryana and Himachal Pradesh
e-mail : jaisainath.[protected]@gmail.com
Corporate Bhawan,
Plot No.4B, 2nd Floor, Sector 27-B, Chandigarh

my telehone no[protected] is lying dead since 25aug11.. inspite of reminding them daily nobody seems to be bothered my complaint no is [protected] dt 25 aug 11..kindly do look into the matter
thanks
sumeer razdan
h no 3252/35-d chandigarh

My Land line phone no 2740066 has not been working since four months and despite repeated complaints it has not been rectified. I request you you look into the matter and get it resolved
Ajay
[protected]
266 sector 10 Chandigarh

DATED 19.02.2012
SIR,
My TELEPHONE NO IS 2673251 & LYING DEAD SINCE 4.02.2012.BUT INSPITE OF REPEATED COMPLAINTS, NOTHING HAS BEEN DONE UPTILL DATE.I REQEST TO RECTIFY MY COMPLAINT IMMEDIATELY. I AM ALWAYS AVAILABLE AFTER 3.00 P.M.

RAVINDER KUMAR GUPTA
[protected]
2001, SEC-49
CHANDIGARH

Subject:-complaint of dead land line no[protected] at house no
1049, sector 20-B, Chandigarh


Respected sir,
My above said phone is lying dead from last 15 days.Complain no
[protected]. After my repeated requests it was not repaired yet. We
are facing great problem due to non functioning of Internet. So i
request you repair it immediately.
I further request you to give instructions to billing section to
prepare my bill/rent of phone of working days only.
Thanks
RAKESH SOOD M-[protected]
[protected]

It is shocking to note that the concerned bsnl authorities are not at all appear to be concerned about the problems of customers they come across when telephone line remains dead for days together.This is also about telephone no2650079 lying dead since 25/3/2012 even though complaint was lodged with complaint no [protected] dated 27/3/2012 but no action despite repeated reminders through phone/mobile subsequently.

RAKESH RAO
H.N 12 TYPE IV
CRPF CAMP
HALLO MAJRA
CHD
3/4/2012

my telephone is not working 2day please check it and verify it
i thin my phone is in out of order what is the reason tell me
my no is[protected]

Dear Sir,

My BSNL connection[protected] lying dead since 12th April 2012. Pls get the corrective action immediately. My work is suffering. You are requested to not to add this tenure i.e 12.04.2012 to till date in the forth coming bill.

Regards
Reena
[protected]

Landline No.[protected] Phone is dead. Online complaint was registered on 31.07.2013 with registration no. [protected]. Despite repeated reminders no action has been taken till date. I tried on the number of nodal officer, sector-34, but it was no reply. First time I am facin problem from BSNL side which is not expected form such reputed organisation. Please resolve the problem immediately.

Ram Sarup
Mobile no. [protected]

in village at post SIRASDEVI tq. GEORAI. dist BEED. MAHARASHTRA. pin code 431129 S.T.D. CODE 02447 this village situated on national high way "kalyan - vishakhapattanam " in this place six months ago bsnl mobile tower construction has been completed but at that day this tower is not working . many time i given applications to the bsnl officers but he has not responding too. many bsnl mobile coustmer in that village and this custmor is very loss to day by day the out of mobile RANGE or NO NETWORK COVERAGE but bsnl officers not taking any cognizance of this custmoers big promblem.so you requested that sirasdevi village bsnl mobile tower is started immedatidle. MY MOBILE NO. IS [protected]. PLEASE REPLY ME ON THIS PROMBLEM

i am representing my village named chadiya. It is in anjar, kutch(bhuj) district. we are facing a huge problem of mobile tower. we already have a mobile tower in our place.now BSNL also want to launch one more tower in our village.we gave complaints to the chandiya, Collector and BSNL office also.there is so much houses are within the 500 mtr, there are many bsnl custmor in village. the place that they want to launge the tower, and one school also there. i am kindly request you people to help us from lauching the tower.

i am gajanan joshi from parbhani, Maharashtra, i am having land near parbhani & i wish to give on rent for mobile tower, what is the procedure plz suggest me mb.no.[protected]

Halo sir,
I am from Kerala.-KOLLAM DISTRICT-KADAKKAL PANJAYATHU-VELLARAVATTOM TOWER-
1.The tower is not working properly, When power lose the tower also lose the signal.
2.Now during calls under this tower lose only money because of bad noise on call, we cant Hear any thing from the caller only Hear Some TUP-TUP sounds,
3.And another one is not about our tower, But about BSNL, KADAKKAL is a good place for BSNL company because of sim usage, but no 3g in range, so lot of people going to Port there sim to Idea .
4.Actuali what is the use of bsnl CUSTOMER cares? No response from them At any time.we are waiting hours but not answering.

I KNOW THIS MESSAGE CANT DO ANY THING AGAINST IT, ONLY FOR MY MINDS SATISFACTION
THANK YOU

Hello sir
I am dileshwar bisen live in sejgaon.
there is problem of BSNL network At-Sejgaon Post-Dongergaon Th+Dist-Gondia
So I am Requesting to BSNL Company.thanks kindly accepted my requested.
Number of people want used BSNL SIM but network problem that is not used.

Sir, ,

I am representing kurissadi junction kariavattom . It is in Trivandrum district. we are facing a huge problem of mobile tower. we already have a mobile tower in our place.now BSNL also want to launch one more tower in our junction. i am kindly request you people to help us from launching the tower.

In our area KWAKTA BAZAR DIST BISHNUPUR manipur 795133. Here when there is ellectricity problem we do not get network. Generator is there but not using no battery back up for the tower after complaning several times the problem is not solved is there any authority to look into this matter or we have to stop using bsnl network kindly help

शनिवार दिनांक १८ मे पासून शिरगाव-देवगड येथील BSNL टॉवर बंद आहे
अधिकार्यांशी संपर्क केला असता आमच्या हातात काही नाही.तुम्ही मुंबई, दिल्लीशी संपर्क करा असे सांगितले जाते
तरी आपण या मध्ये लक्ष घालावे.
ही विनंती
असेच जिल्ह्यातीलDr बरेचसे टॉवर बंद आहेत

Dr Rajendra Anand Parkar
At & post. Shirgaon
Tal. Devgad
Dist. Sindhudurg
416610 pin
Mobile number [protected]

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BSNL Complaints - Charged for purchasing ITC Card online but never got it
View all BSNL complaints
BSNL

Location: North Delhi, Delhi, India

harp_666 on Aug 13, 2010


Charged for purchasing ITC Card online but never got it
Hi Sir/Madam,

I was trying to purchase ITC card online from BSNL's portal (https://portal.bsnl.in/itc/aspxfiles/login.aspx). I entered my HDFC account details and the payment went through onHDFC payment gateway. While I was being transferred back to BSNL portal, it timed out !!! I logged in again and checked under "View Transactions" it showed none. I then logged in to my bank account and found that Rs. 221 had been deducted. I would request BSNL to either refund the charge immediately or provide me an ITC card PIN.

Hey ..Any luck with this yet? The same thing kinda happened to me :/

CCCCRESPECTED SIR

I WAS PAYED 7-7-2010 LANDLANIE CONNECTION BUT YET THE TIMING DON'T GIVE THE CONNECTION, LAND LINE NUBMER[protected]. I WILLING TO CONNECT BROAD BOAND CONNECTION PLEASE TAKE IMMEDIATE ACTION.

THANK YOU

Yes, i totally agree with Mr. Suresh. I too am having the same plan of 625/- and i am facing the same problem. The speed is just not constant. It was mentioned that the plan gives a speed of 256 kbps but no, it does not give. It doesn't come closer to even 50 kbps. The highest speed of my broadband is 0.24 mbps according to speed test.

i cannot see my broadband usage from "www.bbservices.bsnl.in" website.Please solve this problem as soon as possible...

hey i has broadband conection ...1st mere pass 250 plan tha .jisse broadband ka bill 8000 aya ...uske baad kuch hi din baad main plan change karwane ki application deposite karwai ..maine plan 750+ lagwaya...uske agle month bhi mera bill 6000 aya..mere father bsnl office gaye toh officers khete hai ki apka plan abhi abhi change hua hai...1 month se bsnl wale soo rahe the kya ...tell me now wat i do now...shall i go to consumer court...

BSNL — Broadband connection is down

Broadband connection is down, plz do the needful.
Phone number[protected]
Subscriber name: R. Dhivakar

I AM BSNL BROADBAND CUSTOMER AND MY INTERNET CONNECTION IS NT WORKING SINCE 5 MONTHS AND I AM PAYING THE BILL 850 PERMONTH AND THEY TOLD ME INTERNET SPEED 1MBPS AND ITS WORKING 50KBPS .
PLEASE SOLVE MY PROBLEM IMMIDIATELY..OTHER WISE I WILL REMOVE AND I SUJEST TO REMOVE THE PEOPLE WHO TAKEN WITH ME BROADBAND CONNECTION .
...
NAME : VASEEM
MOBILE NO :[protected]
ADDRESS : 13/116, MEDARA STREET, RAYACHOTY . KADAPA DIST . AP
...

Bsnl Broadband Connection — BSNL BROADBAND connection much delay

Sir
I am not receiving any broad band connection after one month of receiving modem, from them. My registration is done, official letter has also arrived, I have also received my pass word and ID. So why is so much delay? the service is very much faulty and the officer in charge is not receiving any phone call and I can not access him. So what is the matter going on. show the reason and connect my broad band connection as early as possible.

BSNL — ACTIVATION OF BSNL BROADBAND CONNECTION

I AM TRYING FOR BSNL BROADBAND CONNECTION FROM LAST 15 DAY, BUT THEY ARE NOT AT ACTIVATED, I DON'T KNOW ANY SPECIFIC REASON. I HAVE TRIED ALMOST 50 ALL BSNL NO.
HOW TO GO FURTHER, PL HELP ME IN THIS REGARD.

BSNL — recharge successful but services not activated

I have recharge my bsnl prepaid no. [protected], for Rs. 98.00 on 05Th of December. but till date The services are not being activated, or The bigger Thing is when ever i have tried to contact bsnl customer care, They are saying The same Thing That link fail hai sir, and disconnect The phone....

Sir,
I recharged my mobile for Rs.220/- on 15.11.2012 (11.20 AM). It is not sucessful I received a messahe from BSNL as follows : Sales transaction for Mobile Number [protected] could not be processed please contact customer care for further assisatnce in the matter. Ref.No.[protected]
Sender : BT-CTOPUP:
Now I am requesting U pl.do the needful at the earliest

Regards
Venkataiah
[protected]

Dear sir.
I have recharge to mobile No. [protected] through online from my VISA debit card No. [protected] of Canara Bank main Branch College Road Nagercoil on the following dates
2/5/2013 recharge for Rs.55 At 03:09:36PM (I have received message form Canara Bkank " "An amount of INR 55.00 Has been debited to your account XXXXXX3680 on 02/05/2013".)

3/5/2015 recharge for Rs 100 at 9:40:02PM ( I have received message form Canara Bkank " "An amount of INR 100.00 Has been debited to your account XXXXXX3680 on 03/05/2013" )
But so for the amount is not credited and activated to the cell no [protected] (BSNL)
Why the recharge in not successful in the above cell number. Also How to verify these details

Hi,

I recharged my mobile number [protected] with Rs 118 pack (which includes 0.5GB data and unlimited voice calls) on 17 Dec 2020 from Paytm. Reference number for the same is [protected]. Amount was debited from Paytm and recharge was not done at bsnl end.We didn't receive any message from BSNL regarding the activation of pack.

I have recharged my bsnl no. twice of rs.139 and rs.49 but not received any mssg for the same, my no. Is[protected]

I have recharged my bsnl no. twice of rs.139 and rs.24 but not received any mssg for the same, my no. Is[protected], on 26/01/2021

When ever I call from BSNL number it saying outgoing call is barred, if I try to recharge my BSNL mobile it's not getting recharged, I don't know what happening with Bsnl, it's not even allowing me to connect customer care number

I tried to recharge my father's phone using gpay, but almost on all the plans I need, it is showing "plan outdated".
How can I resolve it!!

I am try to reacharge Rs/- 100 my father bsnl prepaid([protected]) on 5/5/2021 from yono SBI lite. But not reacharged and amount deduct from Account. Now in these days the amount not credited to my account

Reacharged No : [protected]
Reacharged Date : 5/5/2021
Reacharged amount : 100
Transaction ID : UHB5989838

Dear sir.
I have recharge to mobile No. [protected )through online from my phone pay account Canara Bank main Branch DVstram spsnellore
26.05.2021 recharge for Rs.118 At 08.48 AM (I have received message form Canara Bkank " "An amount of INR 118.00 Has been debited to your account XXXXXX9431 on26.05.2021".)

But so for the amount is not credited and activated to the cell no [protected] (BSNL)
Why the recharge in not successful in the above cell number. Also How to verify these details

Sir,

i have recharged 56 rs plan from bsnl portal.
Sms reply is
Ur a/c is credited by Acc valid tillRs.56 on 05/12/2021 at 02:05:29 AM Ref No.PGSM[protected]
Now when i am using net
my data is deducted from
94 rs plan .
What happened to 56 rs 10 day 10 gb plan .
please do the needful

Earlier 18 rs 19 rs were also wasted.

thanking you

some one is telling your 56 plan will start after
94 plan expires . xx 1503 customer care number
call ends after message aap ki suni jayegi .

how can i post in up west forum .

thanking you

Yesterday I recharged an amount of Rs. 386/- but service was renewed. Screen shot attached.

I recharged the bsnl number followed by [protected] just now of Rs 21 and the amount had been deducted for the same but the recharge service is not activated . I acknowledged the details of recharge resolve the issue or refund the amount back to my bank account.