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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 22, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
414
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 664

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V
V K Garg
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connectivity Problem

We have purchased BSNL MMX 300G 3G USB Modem. While we connect net through the modem, it does not connect and give below massage
" Dial Failed and do you want to retry"
We create setup as per insteuction given in manual.

Please suggest the possible remidies immediately....
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S
Sarvesh kumar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stop wap service subscription

stop wap service provide by u on my BSNL cell no.[protected] Dear Sir
Sarvesh kumar, said to that on my BSNL cell no [protected] i recived a message from[protected] with metter thank 4 using Wap subscriptionservice at[protected]:59.your total cost is Rs.30 .Sir i reqested u hummbely that Plz.stop the service provided by you.Sir may u send a messege imediatley to stop the said service. I will be think full to u.
from:-
Sarvesh...
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S
Shabeer Ali
from Delhi, Delhi
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Incoming Call details

Hi Sir
I want to get the Incoming Call details to know the identity of a number from which i recieved a call in a landline number.on December 25 2009..
Please let me know how to do that
My phone number is [protected]
email [protected]@gmail.com
Thank you...
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N
NARAYANASAMY
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess bill amount because of data transmission delay through internet

Dear sir,

Sub: bill amount includes rent of rs.180 in ul750 plus plan

Ref: phone no[protected]
Consumer no - [protected]

I am using bsnl service from june 2008. I taken the connection only for internet purpose. My usage is more. So, i want to change my plan to unlimited from 500c plan. I made the request through online on 28/02/2009 at 7.30 a. M to change my plan to ul750. I did not any...
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P
prabhat ranjan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about exess billing

i am existing costomer of bsnl broadband under home 250 plan (phone no[protected]. i initally take the plan home 250 wiht anual payment mode with modem purchased condition. in month of jan 2007. latter on after complition of one i convert the same plan in monthly mode. after that in monthly bill they stared charging monthly charge on modem.many time i contact with finace of bsnl at mirzapur,some time they correct my monthly bill . i...
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A
Alapathi Deepika
from Mahbubnagar, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Have to sit for hours to open a site...

DEAR SIR,

I AM DEEPIKA ALAPATHI, (TEL: NO:[protected] FROM HYDERABAD. IN THE MONTH OF DECEMBER 2009, I HAVE TAKEN A NEW BROADBAND CONNECTION FOR MY RESIDENCE. I HAVE PAID RS 1600/- TOWARDS WIFI MODEM, NEW CONNECTION DEPOSIT, PLAN CHARGES ( RS.250/- + TAX). A PERSON NAMED KHADER WITH MOBILE NUMBER [protected] CAME TO SET UP THE BROADBAND CONNECTION ON MY LAPTOP, HE CONFIGURED AND THEN SAID INTERNET IS SET UP BUT THE ANTI...
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P
Pankaj Kishor Verma
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Access to many websites is blocked/banned

I have been using a BSNL 3G Huawei E156G USB modem for last 2 months I found it better than any CDMA 1x connection in terms of throughput/speed and monthly recharge. But the main problem I find with this connection is that many sites like "www.wireclub.com" ban/block my IP address...do not allow me to log in. Also almost all file sharing sites like rapidshare, eazyshare, uploading.com, 95% of the time say that your IP is already...
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V
vishnu narayan vyas
from Jodhpur, Rajasthan
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Unauthorised activation of bsnl tunes

my mobile no is [protected]. To day I recieved a massage from 56700 [your bsnl tune is renewed for next 30 days] It is without my consern. In the month of Nov.2009 I had lodge a complain in Complain box for the same reasion but still no action taken by any authority and same act reepited by tune provider.Please arrange for deactivation of these tune services and credit the ammont to my mobile account...
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D
Dinesh Bhatt
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non justified Deduction OF GPRS charges

I Dinesh Bhatt is a BSNL Preapid 2G User of Rajasthan circle and usually recharge with 230 GPRS voucher through which Any one get unlimited GPRS facility.But today on 25 december 2009 Christmas,early in the morning as i started using GPRS,it start deducting of charges even the number([protected]) was charged with unlimited GPRS voucher....
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K
KS Thiruvengadam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service

My landline is not working for the past 15 days I almost register my complaint every alternate day online and almost followup with Keelkattalai exchange. None of the officials have ever called us to followup with the complaint.

I requested them saying I have two senior citizens at my home and phone is essential for me to keep them in touch. But totally a lethargic and casual approach so far....
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K
Kalpana Chandramouli
from Channapatna, Karnataka
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Telephone Bill

I have received an SMS bill which says amount of Rs 1639/-.My monthly amount always is around Rs 820/-.I have also paid all bill every month and hence there is no backlog.I don't understand how a worn bill is being issued....
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T
Tessy Jestine
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM LOST BSNL

Dear Sir,
I have lost my Sim card which was having BSNL WOMEN's POWER . I request you to kindly block my SIM to avoid misuse of my number.
My number is [protected]. Please help me in this concern.
With thanks,

Tessy Jestine...
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A
Arun Subramanian
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating of the consumers with 3g postpaid services

I have availed 3g postpaid facility for my mobile-Nokia N95 mainly for accessing Internet. But the speed which i am getting is only around 30kbps-65kbps, i have logged a complaint with your customer care-1503 under complaint number-ch[protected] dated 21.12.2009 which your officer confirmed that the same will be resolved within 24hours, But till today-24.12.2009, the problem is not resolved. When called up your executives (Ms. Swati/Ms. Mary/Mr....
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K
Konsumer.in
from Dibrugarh, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Plan not changed

i have given application to bsnl office burdwan(W.B.) to change my broadband plan from plan home 250 to plan home 500 on 26th oct 2009.......but yet they didnt change my broadband plan...........is it take this much time to change the plan...........

reply.................
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Pranab Dutta
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive billing and lack of access to usage detail

I am user of Bsnl's Broadband home 500combo i have a free usage o[censored]pto 1.5GB however consistently since the last three months i have been charged as it seems more than i am using...
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Deepak Kumar Jain
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reimbursement of rental Charges for the Month Nov2009 due to Faulty Land Line.

Dear Sir
1. I, Deepak Kumar Jain R/o H.NO:40, Lajpat Nagar Gurgaon, Haryana, Having BSNL land line connection/Telephone no[protected] since last 4-5 years.
2. My telephone line was "Defective in the month of Nov 2009 for about three weeks" due to some repair work of new railway road Gurgaon, Which I think every BSNL, Gurgaon Officer is aware of.
3. I would like to request you that My Rental Charges for...
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Peesapati Sairam
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money return failure

Dear Sir,

My name is Peesapati Sairam. I am from hyderabad. I had disconnected the Myway IPTV connection and i request the people to collect the modem and give me my cheque(Rs. 1500/-) back. But that Buggers are playing the games with me like anything. I called the myway customer care so many times its there in Noida. That Bludy buggers are saying that we are sending our person with 2 days and he will collect the modem and...
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A
amit dhar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe of services

i have gprs connection on my mobile phone during the surfing i opted for the wapsubscription of indiatimes video clips from 58888 for one week with the charges of Rs.10/- it doesn't mentioned in their offer that this subscription is continued after one week. i opted the same for one week but this is continued, the amount of Rs.10/- deducted every week from my account i also opt for unsubscribe this offer through their link provided...
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R
R.Seetharamarao
from Mumbai, Maharashtra
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Missed call alerts

I am not provided the service of MISSED CALL ALERTS on my prepaid cellone mobile no.[protected], inspite of my repeated requests.Let the service provider attend to this immediately...
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Priyvrat
from Adilabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection and STD activation

Sir,
I have the honour to state I got a BSNL broadband connection (Home Plan 500C) through BSNL , Sector 20, Panchkula w.e.f. 09.12.2009 on telephone number[protected] and deposited all the payments in respect of Modum etc. in the BSNL office in Sector 20, Panchkula. Eversince its installation, the above telephone did not work for STD and consequently the I could not use the broadband facility as user ID and password provided...
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