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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 667

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B
Bajpe Ramanna Rohitha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted sms from 53030 of BSNL to deduct money

I am the user of mobile no. [protected]. Every day I am receiving messages from 53030 asking me to answer their silly questions. Without my consent they have made me a subscriber of AFACT5TOLLY5 and deducted Rs. 5/- from my account. They further stated that to unsubscribe send the message to them as UNSUBAFACT5TOLLY5. When I sent the message to unsubscribe, they replied that the text of message is wrong and again deducted Rs. 5/-. Onceagain...
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S
SATHISH ANANDH.L
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Net connection

For last 3 months i have given lot of complaints for net connection problem. they have not taken any proper action for my complaint. Net is working for 1 day and the next day it is not working. Saturdays and Sundays no net connection. Always saying line problem. i have paid it for a year-Rs.8086. Already 2 months waste for this years payment. Please take a proper action against this irresponsible action by a government organization....
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S
Saravanakumar
from Chennai, Tamil Nadu
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No proper service

Hello Sir/Madam
I am residing in chinthamanipudur (Coimbatore District). I have BSNL landline in my home. The phone was in out of order for more than 2 weeks in a month, there is no response from the appropriate providers. If we make any complaints the didn't response for that. And also they are charging more bill amount (15 days + phone is in out of order). Plz take proper action.

Regards

Saravanan...
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V
vaibhav gautam
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline phone and broadband connection is not working propely

My name is Vaibhav Gautam. I stay Shri nagar ,Hapur, distt.-Ghaziabad.

My phone having Phone No: 2300775 is not working from past 20 days. I made somany calls to J.E and SDO Hapur. Every time they told the problem will be solved today,lineman doesnt take your complaint.THIS IS THE WORST THING I HAVE EVER LISTEN, JE level officer told that the lineman doesnt take your complaint what can i do.

Even I lodge a complaint...
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K
krishnakumar k.g
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of address

sir,

iam k.g.krishna kumar residing in following new address,
krishnakumar k.g,
no 31,lakshmipuram road,
minjur 601-203
so i request you to change my billing address to this new address from this old address,
krishnakumar k.g,
no 12,lakshmipuram road,
pungambedu
minjur 601-203...
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U
umesh chandra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl mobile handset

dear sir,
we purchase a BSNL mobile handset ( one year gaurantee) from GUNGUN COMMUNICATION railway road Ganjdundwara distt kanshiramnagar uttar pradesh.
we used only one months with this mobile handset in purchase date the 9.11.2008 and i give up bsnl G200 CF handset to gungun commounication in december 2008.
our mobile handset not repair refund back today please help me thanks
BSNL- G 200 CFbr...
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R
rohit shrivastava
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change DP

respected sir,
i'm rohit shrivastava residence of 36,ratan colony,sonbaji ki wadi,chitnivispura,mahal,nagpur,pin 440002.huge problem facing our colony bec we required more connection. DP not supporting all connection...
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D
dr ajay
from Bemetara, Chhattisgarh
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bsnl nic card unavailability

sir,
i,m from bhilai chattisgarh ,i wanted to purchase the bsnl nic card from bhilai, but they r saying its not available here from many days...i,m suffering this unavailability since many days .kindly help...
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M
M. A. O. Prebhath
from Hiranagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid IMEI Number

I have purchased a mobile connection with handset from BSNL through their distributor ADS Services under their scheme known as "Bundle". From 1st December onwards my mobile is showing Limited Service. I have filed a complaint with their call centre and the complaint No. is KT - [protected]. Till yesterday they are not rectified the problem and I have contacted their office at Kammanahalli and they are not bothered to rectify the...
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K
krishnakumar a.n
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TRANSFER OF TELEPHONE 28562318 FROM BANGALOE TO DOMBIVLI

Ihad surrendered my telephone 28562318 on october 5th at Bangalore and applied transfer the telephone to Dombivli at the below address.

KRISHNAKUMAR A.N
B-6 SREE SWAMY CO-OP HOUSING SOCIETY
KOPAR ROAD , DOMBIVLI WEST.

Requested order also given their kopar exchange two weeks back. Till today no one come to touch with me to install the line.

Becaue of poor workman ship BSNLs losing...
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S
S.RASIAH
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline complaint with Broadband

I am S.Rasiah living in Trichy my telephone connection[protected] from TRICHY-O Exchange BSNL. Last two week my land line conntion not working. I Have made several complaints to the local authorities. Yesterday only the phone line fault is set right. But still i am not getting DSL Lamp in my Modem for accessing Broadband connectivity. Kindly set right the fault immediately....
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R
Rajesh Punia
from Sikar, Rajasthan
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default in service in respect of value added recharge worth Rs 300

I recharged my Bsnl Prepaid connection on 28th November by Rs 300 for getting facility value added service of free local bsnl to bsnl unlimited calls. In this respect, i also got the message from the company regarding the successful recharge has been done. But till date the facility o[censored]nlimited calling on bsnl local connections has not been activated in my account.

I also inquired the customer care service and personally met...
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T
ttraja
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ba voice quality

I use a mobile post paid connection for the past 5 years in Chennai. From the begining the voice quality is so bad. Voice gets disconnected (No voice condition) happens when I make a call or receive a call. When we complain to BSNL officers., they do not respond at all. Thye say it will improve. But five years is to too long a period to improve. The complaints do not reach the top brass. The officers offer to replace the SIM card while the...
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S
SUBRAT KUMAR MISHRA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behaviour & unsatisfied with service

Dear Sir,
I got a message "Thanks 4 Using Wap Subscription Service at[protected]:10.Your total cost is Rs.30". But the thing is I had never subscribed to any wap connection because I have the full access to internet in 99 unlimited plan of BSNL. and also I have unlimited net in my office.
When I call to the call center of BSNL ([protected] At 7:37pm on[protected] and explain my problem , the customer executive without...
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M
manas mohapatra
from Delhi, Delhi
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NO DOWNLOAD

i am using one Orissa-77 sim card of BSNL through which i am using the GPRS service(Rs.99/ month plan). but everytime whenever i try to to download anything from rapidshare links, it shows that an error has occured since your IP adress is already downloading a file ..... no download is possible through it . please kindly suggest me what to do....
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J
Jyotishna
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsubscribe wap Video pack service.

UNSUBSCRIVE WAP SERVICES
I am a BSNL customer. My mobile number is [protected](Utter Pradesh East Circle).Accedently has subscribe the wap model 30 service from india times 58888 on Sep-2009. Every month deduct Rs.30.00 but I never intrested in your Sub Model of the Day will be renewed on 02nd date of the month. Every month the message from 58888 that http://wap.indiatimes.com/wapsub.htmlt=subwaptextoi30&p=nw& pl=home&a=1&id=&ty=Latest...
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M
Mothanga Geervani
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor After Sales Service

From,
Mothanga Geervani
"Nithya Nivas"
Kannome
P.O. Ezhome
Pin 670334
Kannur
Kerala
To,
The Authorities

Dear sir,
My phone connection number is[protected] and consumer no.is 817992. And this phone number is dead some times and there is noise since 03 month above , i have...
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S
suniltaparia
from Kotdwara, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WIRELESS MODEM

Dear Sir,

I have taken a new Broadband connection from BSNL SHIVALIK NAGAR(Haridwar, Uttrakhand)) office recently & applied for a wireless modem. They provided me the wired modem saying that the wireless modem is not available right now & u will get it in next 4~5 days & we will replace the wired modem soon. But its almost a month now & they are not changing it causing a great problem to me.

Kindly...
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S
sanjukta banerjee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need to know incoming call numbers

sir,
i need to know the incoming call numbers in my bsnl landline number which is[protected],on 14th september,from 7p.m to 8p.m....
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A
Amit Kumar Singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting unwanted sms from 52906 and the being forced to pay for it

Hi,
I am a BSNL Cellone customer ([protected]) in bangalore. Since 8th December I am getting SMSs from 52906 (or[protected] and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.
Please let me know how to get rid of this problem and also how to recover the lost balance.

thanks
-Amit...
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