Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir,
I have bsnl wll ct800p and make a new internet connection but not connected how create a new connection please help me

Dear Sir.
I have recharged my BSNL number [protected] from my SBI a/c for 220/- on 22/01/2010.
It didnt get recharged.
Please do the needful.

thank you.

Dear Sir,

I have lost my Sim card which was having BSNL Excel Prepaid Beladingalu-Power Pack. I request you to kindly block my SIM to avoid misuse of my number. Please issue me the duplicate Sim

My number is [protected]. Please help me in this matter.
With thanks,

Rev B Ratnakumar

i have purchase wll phone from bsnl compnay after 6 mnths instrument is not working properly when i visited bsnl office than no body give me any answer.

my name is yogesh kumbhare. this number[protected]
Registered in my Father Bhawrao P. Kumbhare. We are shifting room at 1/12/2009.
than we are shifting Application form at 14/12/2009 submit BSNL KULGON (E) ,they are Received form
and after that they connect line from our balding Junction box. Date (7/01/2010) but not connection
connect till date, when we are contacted bsnl off. Kulgaon but they not any reason .
so pls help me what are problem and why leat till date . All work done but just connection not contacted why
pls help me .

my telephone no. is 2672119 code is 181 from last 2 months my phone is not working properly in a month it is out of order for 20-25 days i have all the comp. no. with me i requested bsnl to waive my rent and other charges as per law i have broadband on my no. also i gave many letters toPRO regarding this but i m receiving full bill from bsnl what can i do now they r charging me without any srevice help me

service very bad. not according to what they promised
i purchased bsnl evdo in MAY 2009. as they promised the speed of 2mb/s but since my purchase i never crossed the max speed of 115kb/s that too at late nite time.. in day time the speed is max at 50kb/s. i contacted my bsnl zone they said this is wireless connection so speed may vary and didnt even talk to me properly.. i tried to give them return complain but they didnt accept it.. now since last one week i m getting very very bad speed (max 125kb/s) for which i m paying abt Rs. 650 unlimited. pls pls help me for this matter...

This is my BSNL Tele no:[protected],
In every month I face problem with my Internet and end paying full amount to BSNL.
I have called so many time to the person who has been assigned to my area but he respond in very rude way.When I told him about complaining he said he is area GTO and asked me if I cant fix the problem myself then I should disconnect my connection.
Please help me in this regard.
Name of the person whome I have spoken is Sampat he is assigned to Vivek nagar Bangalore area.

Dear Sir/Madam,
It's been over 1 month (since 18/12/2009), I have requested those BSNL BUGGERS
to activate my POWER CARD(Rate Cutter).

Everytime I 'm calling the BSNL Customer Care, they listen to my query and Hang Up the
call.

Once(Luckily),
I got those CUSTOMER CARE SENIOR EXECUTIVE(SUCHETA on 08/01/2010) &
SUPERVISOR (AMIT on 16/01/2010) on line, told them abt my problem
with my BSNL Complaint No and they said to me that
my Problem will be sorted out Soon,
If not they will call me in order to assist my query.

As stated above, I 'm waiting for a call from BSNL Customer Care since 08/01/2010 and
no body attended my Complaint yet.

My Complaint Details are given Below:
Complaint No: 3942162
Complaint Date: 08/01/2010
Mobile No: [protected] (BSNL Prepaid, General Connection)

My question is, How, How can I trust nyone, if the
Biggest MOBILE SERVICE PROVIDER by GOVT of INDIA is treating me
like a Street Dog wen
calling them about the activation of a simple "POWER CARD of Rs.54.

I will be grateful to you, If you take look at my problem & sort it out at the best possible way.
---- Soumen Aratdar

Sir,
I want to subscribe for Ring back tunes provided by the above service provider to my mobile No.[protected]. But before subscribing I want to view the caller tunes thro their bsnl.onmobile.com powered by onmobile Global. But if I select, the window is not playing. This happens several times.

I am Pawan Nagori from Pali Marwar Rajasthan.
I purchase EVDO data card from Bsnl In August in 2009.But bsnl dont have this service in my area so i complain on bsnl then there officer said that we check there if there is not working well then we refund your money back after they come to my place and check and give result in that the service is not there so we refund your money back.
Now till date they not refund my money back Please Tell Me what to Do.

Pawan Nagori
[protected].

My landline Number is 22485035 coming under Pammal Exchange Chennai. My telephone is not working for the past 3 days. My compliant Docket No is 56044508 and 55501538. No action has been taken so far. Whenever I phoned to them, they never bothered to lift the phone and even if it was lifted they will hear as if it is for the first time. After making several complaints they are not rectifying the fault causing great hardship
to the customers. No result even after my complaint with GM BSNL Telephones Chennai. I am totally donot know what to do further.

We have 3 land line connections in Somajiguda, Hyderabad. The numbers are 23402824, 23402476 & 23411171. We have not received the bills for these land line for the past one year from BSNL. They are saying some absurd amounts have to be paid without giving any duplicate bill for us to check the calls. Is there no one in this country who can mend the ways of these government officials. They are so rude when we ask for the duplicate bill as if they are doing us a favour but still not issue any bill and ask us to just pay the amount what they are mentioning. What kind of a service is this?? Just pay whatever they say without getting any proof o[censored]sage.
Can some do anything about this. We will not pay till the bill is issued to us.

My BSNLtelephone no 2562915 is dead since[protected]. Broadband is installed on this number. I have booked the complaint on 198 on[protected]. Docket no. 74584. No response from BSNL. I tried to contact Shankarnagar office. After trying hecticaly for 2 days I could hear some voice. I explained the things to him. He said he will send the line man. But nobody came. I tried to contact SDE. He gave me the VALUABLE advice to contact Shankarnagar office. I then sent the FAX to DGM on the number indicated in the directory requesting him to direct the workers for urgent action. But nothing has been done. Either the FAX has not reached to him or he dont have the time for such SMALL and useless complaints. He is very busy in increasing the number of connections so that he proudly declares in the press that he has achived the target on paper hiding the number of consumers who have disconnected their connections.
I dont know whether this complaint will restore my connection or it will remain on this server for years without any action

My phone is dead from 12th january & when i asked for refund in rent they said to me if your phone is dead for more than 3 days you can get refund of rent. Yester day after 7 days the phone is started for 5 hours and then once again dead this is for not giving me the rent refund. now what to do?

Hi,

I am using a BSNL Post Paid connection [protected] since September 2003. Now that its been nearly 6 years, the current SIM card is giving me problems by not detecting BSNL network even in areas of high network availablity. At times, my calls get disconnected after short durations or even on receival of calls.

I have noticed that these problems have been occuring after the 3G introduction. I do agree that my SIM may be old to support the 3G facility. Hence I would want my SIM to be replaced.

Please help.

Regards,
Miriam M

my connection gets dissconnected every two to three hrs and i have reenter my user id and password in the bsnl portal to access the internet.my complaints have not showed any response.please do something about the problem.

Bsnl Bhopal has not provided online bill payment facility for using internet by NETWORK INTERFACE CARD (NIC, WLL) till date.When I searched for paying internet connection bill online through bsnl portal no such facility are available for Bhopal consumer.This facility is only provided for the consumer of Dewas, Ujjain, Indore, Gwalior but as a state capital Bhopal lack behind these growing cities of Madhya Pradesh through MPONLINE.GOV.IN.
I also visited in the web site http://www.billjunction.com for the same there also Bhopal is not listed-in those who provided online bill payment facility for internet users.For your information list is given below:.....

http://www.billjunction.com/NewBJ/billers.jsp
This online bill payment service is presently available in the following cities.
Click on each city to know more...
Agra Ahmedabad Allahabad Amritsar Aurangabad Bangalore Baroda Belgaum Bhilwara Bhubaneswar Bijapur Calicut Chandigarh Chennai Cochin Dehradun Delhi Erode Gadag Gorakhpur Guntur Hubli Hyderabad Indore Jaipur Jallandhar Jamnagar Jodhpur Kakinada Kanpur Kolhapur Kolkata Lucknow Ludhiana Madurai Mangalgiri Mangalore Mumbai Mysore Nagpur Nasik Nellor Panjim Pondicherry Pune Raichur Rajkot Salem Shimla Shimoga Solapur Surat Tenali Thirupathi Tiruppur Trichy Trivendrum Trichur Udaipur Udupi Varanasi Vijaywada Vizag
Please do needful and make it worth so as resident of Bhopal can avail this much awaited facility.
Sameer Kumar, Bhopal , (M.P.)

BSNL- Indrayaninagar, Bhosari Pune.
I renewed my broadband internet service by paying @ 5700 in Dec 2007. After using the service for few months, my phone line (and so internet also) becomes DEAD (March 2008). There was no communication from BSNL about this. We launched the complaint through phone.

After few weeks we heard from neighbors that all the BSNL lines are dead in Indrayaninagar area.

We waited few months after learning from others that BSNL is setting up new exchange for Indrayaninagar.

Nothing happened after 4-5 months. So I went to BSNL Bhosari main center with a written complaint and asked them about the status. Same reply- "It will start in few weeks or month".
I waited for few more months. NOTHING happened.

I reached BSNL office again with old and new complaint letter and this time asked them to refund the amount I paid for the internet 8 months back. The manager signed the complaint and gave me back. NOTHING HAPPENED.

Today it is Jan 2010 and I heard that still BSNL officers there, gives same reply to the people of Indrayaninagar that the lines will start in a month or so.

I have not yet got the refund, neither apologize letter, neither regret letter, neither any notice and any other communication from BSNL on this issue.

Can anyone look into this?

I am Koushik Mondal From My Way2sms account i tried to send sms on the number [protected] but the msg is not delivered.When i contact with customer care the said that free sms service is not available in bsnl but after that i send a sms from my account to [protected] and the msg is delivered. I Can't understand the reason
plz help me