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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 662

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U
uma nath sharma
from Durgapur, West Bengal
Jan 11, 2010
Resolved
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To whom it may concern
My Name Is Uma Nath Sharma.My mobile no is [protected]. I have purchased 3G sim of BSNL for video calling..since then i am unable to made any video call from that sim except 2 BSNL mobile number.only 2 number get the video call.i call customer care for the same related problem and also the BSNL's Consumer Grievances cell. Consumer Grievances cell provide me Kolkatta Salt Lake's Bsnl mobile division office.also contact there but result was same nothing happen.till now.
Aug 14, 2020
Complaint marked as Resolved 
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    V
    Vimal Srivastava
    from Delhi, Delhi
    Jan 11, 2010
    Resolved
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    I am a Custmor of BSNL Jharkhand circle..... After start of this tariff, I can/t send text messages......
    I am in urgent need of sending message.... How i can get rid of this problem... I can't change my no due to various buissness constraints...This problem sucks
    I have contacted Custmor care but everytime they said this problem will be solved in 24 hrs
    What should be done??


    If any body faced the same situation plz help me....
    Aug 14, 2020
    Complaint marked as Resolved 
    I am a Custmor of BSNL Arunachal Pradesh. I purchased Nokia 6303 Classic in Karnataka. I was on roaming mode, but I am unable to send any message from my new mobile. I have contacted Custmer care but everytime they said this problem will be solved in 24 hrs, some agent told me I will get a call from customer service but nobody call me. They advised me its my handset promblem. But if I put Airtel or other network SIM its working fine. I checked it from Nokia dealer also. I checked message centre number also.

    While roaming I got worth SMS service.

    Please advise me what's needs to be done???
    How to: Call ended. Call failed. problem. Just go to Settings > Phone > Show My Caller ID. AMessage sending Failed you need to do is visit this menu
    Mob: [protected]
    This Post is Written Af connect with BSNL Live 3G, sign up for Facebook today. ... Like. Telecommunication. @BSNLLiVE3G on TwitterFor instructions on accessing BSNLLive visit ...ter the Success of Latest bsnll
    ACT3G SMS to [protected]
    Bsnl pre-paid -no outgoing sms-- i am unable to send an sms for the last one month due to some problem with the service. I have launched several complaints with the customer care.After talked with customer care, with direction of customer care, i have changed message center number but after sending 1-2 messages...Automatically changed the message center number..I am continue facing this problem. My mobile number is [protected].Please solve the problem.
    I'm unable to sending messages from my BSNL no [protected].
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      B
      Babu HL
      from Delhi, Delhi
      Jan 11, 2010
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      Iam using BSNL data card from twenty days ,at the time of connection ,bsng people assured me that suppose in your area your having a good network definetly you wil get 256 kbps of minimum data speed but now only icame to know that some times I wil get 100,140 kbps of speed this speed is very low . The same speed i wil get from my mobil.

      BSNL's EVDO — Low Internet Speed

      I have purchased BSNL's EDVO 2 months before...they said the speed will b upto 3MBPS...but i never got speed more thn 1MBPS...n that only once...normally it gives 600 kbps...when i complained this to BSNL they instead of making any solution told me that "u r getting such service at a low rate and also compare with other modem like tata photon+ etc..."
      so wht's d solution for that
      I got bsnl evdo connection before 6 months (Ahmedabad)...bsnl advertisement says u will get upto 2 mbps speed, but i never get more then 256 kbps, this is very rubbish internet connection, Now i very regret to purchase usb evdo dongle worth Rs. 4300, do not purchase this government internet service, pls go and purchase internet connection from Some Private Company.
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        shyam poshatty
        from Mumbai, Maharashtra
        Jan 11, 2010
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        i have give massage to 53733 to activate plan act 4 . Then it gives me reply that plan is activated but the charges is cuting as 1p/1s .
        i have give massage to 53733 to activate plan act 4 . Then it gives me reply that plan is activated but the charges is cuting as 1p/1s
        i have sent massege on 16 of feb for activating act 4 service... that is 1paisa per minute plan...but its yet not activated, , ,
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          R
          ranjanasah
          from Bengaluru, Karnataka
          Jan 11, 2010
          Resolved
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          Resolved

          I, Manoj Chandra Gaur recharged my phone on 5th January,2010 eve. and after that I tried to make a call on my wife's Mob. No.[protected], but the remarks I get is the dialled number does not exists please check the number and dial again, I call on customer care department of BSNL on 6th January, 2010 evening and the executive told me that the problem is due to network problem and automatically resolved after 24 hrs. I also email on 8 th January to CMD.BSNL, GM, BSNL and GM(IT) Bsnl, but till the date no reply was received. It is also impossible on BSNL customer care service to talk with Senior Executive Officer, for that I have waited for 15-20 minutes, but nobody picks up my phone on 9/1/2010.

          I again book a complaint on wireless customer care centre on 9th January, 2010 at 10.29 AM and my docket No. is 6084402. I again make a call on 10/1/2010 to customer care in the evening and ask about my problem and got a reply that the problem is still under process, when I told to the customer care representative to kindly forward my call to Senior Executive he forwarded my call but the same problem I waited for 15-17 minutes but again nobody picks up my phone.

          Sir, I would also like to inform you that the number mentioned above i.e. [protected] is a valid number and I am daily receiving a call from the same number and talking on the same number with other phone also.

          kindly resolve my problem.

          Thanking you

          Manoj Chandra Gaur
          C/o The Nainital Bank Ltd.
          7 Oaks Building,
          Mallital, Nainital-263001

          Mob. No.[protected]

          Today, I again make a call and asked about my problem, but the problem is still under process,
          Mar 27, 2016
          Complaint marked as Resolved 
          Yygdfjjgfdftyjnvvffhjjkllkhgfrtujjffgbjj yhjj ghji dtbb hiolnb hyrdvv gjkbcd bnfdtj. Yjkbcd seghvxs jkoourxcv jkoutfcv holhddy hiooyrfvn dtkn
          This is my Thirteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM also, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030
          This is my Thirteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM also, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030
          Thanking you

          Nema Ram Bamniya
          Ward No.-20,
          Meghwal Mohalla, Jaisalmer, Rajasthan
          Pin-345001
          Mob. No.[protected]

          Today, I again send message about my problem, but the problem is still under process.
          This is my Fifteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM, & Today 05.02.2010 At 10:31AM also, Each & Every Day 10:00 Am, 12:00 Noon & 3:00Pm Three Time Every Day Message Disturb Me, & Today Also Rs 5, Deducted From My Account, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030. I request every day but your service provider does not help me, kindly take positive action as possible as quick. I[censored]nwanted message are not stopped by your service provider, then I will go in Judiciary Consumer Court.
          Thanking you

          Nema Ram Bamniya
          Ward No.-20,
          Meghwal Mohalla, Jaisalmer, Rajasthan
          Pin-345001
          Mob. No.[protected]

          Today, I again send message about my problem, but the problem is still under process.
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            M
            mithunkurian
            from Hyderabad, Telangana
            Jan 11, 2010
            Resolved
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            Resolved

            i had got a sms telling i am a winner of $2500 from ba-brw they are cheating me when i call them the said something in hindi and i lost rs 9 for calling i strongly reccoment you to catch this cheaating people thank you
            thank uuu
            Aug 14, 2020
            Complaint marked as Resolved 
            I am belonging to souththamaraikulam, kanniyakumari(Dt), Tamilnadu. In record there is an BSNL GSM tower.But there no tower was found.
            I am belonging to souththamaraikulam, kanniyakumari(Dt), Tamilnadu. In record there is an BSNL GSM tower.But there no tower was found.
            hi i am sanjay i have got sms from BA BRW it shows a message that i have won 2500$ cash and for claim call on [protected] please give me some suggestion what to do
            i also the message from ba-brw and i lost rs200/- for just to call them .i think its fraud.you gonna never make it to the ivrs.never ever reply to such sms
            thankyou
            Since last 3 months BSNL has changed my hellotune without my consent. Also BSNL updating it every month & charging the fees.

            Several times I have made complaint but in vein.

            Naseem Ahmed Shah Ansari
            Konark, Orissa
            [protected]
            Myself Vineet Swami from Bikaner, Rajasthan.
            I am using Bsnl mobile network since 2009 & my sim number is +91 [protected]

            Bsnl claims its mobile internet gprs speed upto 100Kbps for its Internet recharge plans e.g. [protected]@Rs 98 etc, but actual speed which i am getting is only 9Kbps (Nine kilobytes per second) i.e. only 9% of actual speed of my internet plan for which i am charged.

            I would specially like tell a fact that:
            I get low speed when i Recharge a data plan, On using internet WITHOUT any DATA PLAN i.e. using internet in "exchange of my BALANCE/per KB" with the same equipments (my sim &mobile etc) at the same place speed is minimum "300Kbps and upto 750Kbps."

            Only when i recharge with a free Data plan then speed decreases to 8Kbps & "within a minute after expiry of my data plan"( by one month complete or free data limit over) speeds jumps backs to 300-750Kbps as mentioned above.

            I called at customer care service about this,they said that my complaint is booked and this will be solved within 24 to 48 hours and cut my call.
            Still after 5 days there is no any solution not even any kind of response.

            Bsnl exchange building with mobile tower is at distance of single streets from my home,

            From above facts I hope that their isn't any kind of network problem or sever down etc etc... because i am regularly facing all this for each single day of each month since last 3 years.

            I paid for speed upto 100 Kbps and Network is so perfect to provide such Very very high speed of 300 Kbps to 750 Kbps, then why my speed is LOACKED to "9 Kbps"??? This is only "1.2 % of Network capacity & 9% of speed i paid for."

            Bsnl should Stop cheating by removing their speed lock and give my right for a nice speed for which i paid.

            My contact:
            Vineet.kumar.[protected]@gmail.com
            +[protected]
            M.D.V. colony
            Bikaner city,
            Rajasthan.
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              R
              Rajiv kr. shah.
              from Kolkata, West Bengal
              Jan 10, 2010
              Resolved
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              Resolved

              Respected Sir/mam,
              I'm very upset with the service of BSNL Broadband!
              I'm Rajiv kumar shah, S/o Lakshmi prasad shah, a Student of Fashion design, and for the same per-pus I,took the BSNL Broadband connection For my studies, and my plan is 750plus Unlimited.
              The Problem is that, SIr/Mam- I'm getting the speed of my Broadband connection like 1.5kbps, 2.00kbps, 2.9kbps, 3.5kbps and so on....
              Sir/Mam,
              Kindly tell me that how can I,continue my research and My assignments with speed like this? and My Finel Show is going to be held in March and, I'm not doing anything and I'm very upset for this! In-fact I, went to my concern telephone exchange (I've to bunk my classes!! for this!) but the problem is as it were!
              They didn't provide me the Special cable of Broadband! then I, tried to connect with the Customer care officer but It's also very-very difficult to connect with the customer care officer of BSNL! Anyhow I,got connected with customer care and told them my problem and they assured me that the problem wil be solved shortly, But nothing happened!
              "My complain number is as, N6461"
              Now Sir/mam,
              You tell me what should I do? i'm totally confused After connecting with tha Kolkata BSNL Broadband???
              Sir/Mam,
              I'm Looking forward from you to solve my problem!
              Thanking you!
              Yours, Rajiv kr.shah.
              Aug 14, 2020
              Complaint marked as Resolved 
              Respected Sir/mam,
              I'm very upset with the service of BSNL Broadband!
              I'm Rajiv kumar shah, S/o Lakshmi prasad shah, a Student of Fashion design, and for the same per-pus I,took the BSNL Broadband connection For my studies, and my plan is 750plus Unlimited.
              The Problem is that, SIr/Mam- I'm getting the speed of my Broadband connection like 1.5kbps, 2.00kbps, 2.9kbps, 3.5kbps and so on....
              Sir/Mam,
              Kindly tell me that how can I,continue my research and My assignments with speed like this? and My Finel Show is going to be held in March and, I'm not doing anything and I'm very upset for this! In-fact I, went to my concern telephone exchange (I've to bunk my classes!! for this!) but the problem is as it were!
              They didn't provide me the Special cable of Broadband! then I, tried to connect with the Customer care officer but It's also very-very difficult to connect with the customer care officer of BSNL! Anyhow I,got connected with customer care and told them my problem and they assured me that the problem wil be solved shortly, But nothing happened!
              "My complain number is as, N6461"
              Now Sir/mam,
              You tell me what should I do? i'm totally confused After connecting with tha Kolkata BSNL Broadband???
              Sir/Mam,
              I'm Looking forward from you to solve my problem!
              Thanking you!
              Yours, Rajiv kr.shah.
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                A
                Anil Saxena
                from Delhi, Delhi
                Jan 10, 2010
                Resolved
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                Resolved

                Sir ,
                I am Anil ( [protected]) and I have to remove my bsnl caller tune. I have tried to remove it by sending SMS to your customer number but to no avail. So I request you to remove it.
                Aug 14, 2020
                Complaint marked as Resolved 

                Caller Tune — removal of caller tune

                please remove trhe caller tune on my mobile [protected]. this has been uploaded without my permission. will be grateful if the same can be removed immediately, and no caller tune is added on the mobile.

                BSNL Caller Tune — Callertune is not activated.

                I have sent numbers of sms to activate namokar mantra on [protected] but it is not just getting activated so kindly activate this callertune as soon as possible as am being charged for the rental...
                I have sent codes as per the PRBT and bsnl caller tune...
                So kindly look in the matter at the earliest...
                Please activate my caller tune "shirdi waley sahi baba" film Amar akbar anthony.
                As soon as possible

                Thanks
                Sir,
                i am having problem with my bsnl caller tune, 5 month before i have unsubscribed or deactivated the service and now i want to activate my caller tune.. i have send the request 2 or 3 times but it is saying that it is in process..

                plz help me out, and bsnl has put his own caller tune which i want to deactivate.. just normal ring i want..
                my M - [protected]..
                Hi Sir,

                I need to Activate only one splendid caller tune which is from the malayalam movie "Mission 90 Days" Song name is "Mizhineeru Pozhiyumpozhum...". But which is not available in the BSNL server. The song which is equal to my heartbeats.Sir its my request, please provide that song in your Search method or (engine). That means (Sms Format 56799).My Mobile no: [protected].
                Plaese Sir i kindly request you to Accept my request...
                "Trust in Your Service"
                Thank you sir,
                Jobin.

                BSNL Caller Tune — deactivated of caller tune

                Please deactivate the bsnl caller tunes to my cellphone no.[protected] with immediate effect without further deduction of amount from my cellphone account
                Please deactivate the bsnl caller tunes to my cellphone no.[protected] with immediate effect without further deduction of amount from my cellphone account
                Please deactivate the bsnl caller tunes to my cellphone no.[protected] with immediate effect without further deduction of amount from my cellphone account
                Please deactivate the bsnl caller tunes from my cellphone No .[protected] with immediate effect without further deduction of amount from my cellphone account

                BSNL — Caller tune is not activated

                I have sent sms for the activation of Telugu christian devotional song "Yudda Veeruda" from the album "Jesus is my heart.But I did n't get it whose RBT code is BT 133480
                Sir,
                I am Vinod Kumar Shukla ([protected]) and I have to remove my bsnl caller tune. I have tried to remove it by sending SMS BT DCT to your customer number (56700) but to no avail. So I request you to remove it.
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                  M
                  mrs doli hossain
                  from Patna, Bihar
                  Jan 10, 2010
                  Resolved
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                  Resolved

                  each day i receive a push message as
                  "FHM video of the day-jan 10 2010 wap.galaxy.mauj.com/sf/sub3/psrv.php?subid=1454&spl=10756"

                  and in the evening my balance is getting deducted by rs 5...
                  then i receive a thanks message from 70090005 mentioning as
                  "thanks u for subscribing for 00:15:19 from cellone galaxy @ 01.10.10 00:15:19
                  you have been chargeed rs 5.valid till <-s2->"

                  i would like to deactivate this service at the earliest...
                  please help me..
                  my cell phone no is [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  each day i receive a push message as
                  "FHM video of the day-jan 10 2010 wap.galaxy.mauj.com/sf/sub3/psrv.php?subid=1454&spl=10756"

                  and in the evening my balance is getting deducted by rs 5...
                  then i receive a thanks message from 70090005 mentioning as
                  "thanks u for subscribing for 00:15:19 from cellone galaxy @ 01.10.10 00:15:19
                  you have been chargeed rs 5.valid till <-s2->"

                  i would like to deactivate this service at the earliest...
                  please help me..
                  MY PHONE NO IS [protected]
                  each day i receive a push message as
                  "FHM video of the day-feb 4 2010 wap.galaxy.mauj.com/sf/sub3/psrv.php?subid=1454&spl=10756"

                  and in the evening my balance is getting deducted by rs 5...
                  then i receive a thanks message from[protected] mentioning as
                  "thanks u for subscribing to be the subscribtion services "

                  i would like to deactivate this service at the earliest...
                  please help me..
                  MY PHONE NO IS [protected]
                  each day i receive a message as
                  "FHM video of the day-feb 4 2010 wap.galaxy.mauj.com/sf/sub3/psrv.php?subid=1454&spl=10756"

                  and in the evening my balance is getting deducted by rs 5...
                  then i receive a thanks message from[protected] mentioning as
                  "you will chargeed brs 5 for download. "

                  i would like to deactivate this service at the earliest...
                  please help me..
                  MY PHONE NO IS [protected]
                  Receiving unauthorised message from bsnl cellone galaxy
                  each day i receive a push message as
                  "FHM video of the day-jan 10 2010 wap.galaxy.mauj.com/sf/sub3/psrv.php?subid=1454&spl=10756"


                  Iwould like to deactivate this service at the earliest...
                  please help me..
                  my cell phone no is [protected]
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                    A
                    Anup Shah
                    from Chennai, Tamil Nadu
                    Jan 10, 2010
                    Resolved
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                    Resolved

                    We dont have any bills overdue. But whenever we make a call, it says - "Your telephone charges are overdue".

                    My phone no. is[protected]. Pl. fix it asap. I am also not able to call 198 or 1500.

                    Regards,
                    Anup
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    wll phone — My phone(01132596233) is not working

                    Dear Sir/ Madma,

                    With refer to above subject, we want to inform you my WLL Phone([protected]) is not working from few days back we are facing a lot problem so you are rquest that kindly get the repaired ASAP

                    BR

                    sanjeev Dixit
                    [protected]

                    wll phone — not working

                    BSNL WLL PHONE NOT WORKING PROPERLY
                    MODEL NO:CT800P
                    I very much agree to the problem. Airtel is not capable of handling land line connections either its wireless connection o wired connection. inspite of paying the bills on time the company's system is so poor tht they cannot see the payment reflection. they keeps bothering customers by giving calls at odd ours. with out the permission of the custommer they will send people at your doorstep to bother people. if your set gets some problem there is no place where u can get it done.
                    ct800p unlock code
                    I have got one WLL phone[protected]...bt the ph. is not working iot has no outgoing neither no incomming calls...since march what shall i do to solve this problem...pls reply as soon as possible..
                    We dont have any bills overdue. But my phone is not working last ten days, but Gangtok telephone office not given any respond.Now you tell me, I am what are doing now? Now I am two days waiting and after that deposite that phone in your office.


                    My phone no. is[protected].

                    Regards,
                    Bal Krishna Dhakal
                    Junior Engineer
                    Energy & Power Department
                    Govt.of Sikkim
                    Mob.No.[protected]
                    Sir, Iam a subsriber of BSNL in Kerala for 16 years.I had lodged several complaints (Z-198-, E232, E851 dated 4/8/11, P-240 dated 24/08/11...).The most complaints are 1.speech problem, 2.range problem etc.Actually iam now the wll subsriber[protected] as i was shifted my house.At that time they were lying us by telling the benefits of wll connection and also promised that this is temporary and will give the landline immediatly but didn't got yet and iam not satisfied with this plan.I was fully satisfied with my old BSNL landline connection[protected]. I had been calling to BSNL several times, but not responding.Iam paying the bills regularly and the rents advancely. So iam humbly request you to give the BSNL landline connection as early as possible.

                    Yours Faithfully,
                    Ashraf.K.P

                    03/132B,
                    AQUILA COTTAGE,
                    CHOMBALA PO,
                    BADAGARA,
                    KERALA
                    673308.
                    BSNL Bharat Sancha Nigam Limited - Bsnl supplying several items for the customer such as WLL, Wimax, Wi-fi, BroadBand and more. This is Indian Govt holding telecommunications firm., if you have any inquiry concerning BSNL products & services right here BSNL Customer care number to resolve your troubles.
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                      V
                      Vinay Chidri
                      from Surat, Gujarat
                      Jan 9, 2010
                      Resolved
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                      Resolved

                      Res. Sir,
                      I am a regular customer of BSNL landline since 1996 bearing phone no.[protected] residing in Aurangabad, Maharashtra.
                      I was satisfied with the services of BSNL until suddenly I received bills which were almost double of the routine bills I use to get.
                      I have shown it in the following table.
                      Srl. No. Month/ period Bill No. Date Amount in Rs. Paid / Unpaid
                      1 1 to 30th September 2008 T[protected] 4th Oct 2008 2154 Paid
                      2 1 to 30th November 2008 T[protected] 4th Dec 2009 3423 Not paid due non resolved problem
                      3 1 to 31st December 2008 T[protected] 4th Jan 2009 2546 Paid

                      I requested for the details of the bill and could get only for the month of November which indicates about 10 to 15 calls every day to a mobile no [protected],
                      After thorough discussion with each member of my family I can say that,
                      • No one from my family has called on this no.
                      • The majority of the calls are made during the period when no one o[censored]s are at home
                      • All four members of my family are on their routine academic / office work, during day time and the house is locked.
                      I tried to convey this to the BSNL office at Aurangabad but unfortunately I could not get response, which is against the reputation of BSNL customer care.
                      I hope you being the authorities will kindly instruct the concerned officers in Aurangabad to look in to the matter.
                      Thanking you
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      I have also made complaint about wrong bills, non-receipt of etc, ultimately i referred to CMD by email in April'10 but still no reply. Till May '10 cheques were accepted from 2 pm to 5 pm and in morning hrs from 10 am to 2 pm both cash and cheques accepted. There was separate counter was existing. Only yesterday i received mobile bills.today is last day of payment. Also when inquired about land line bill it was told for may '10 yet bills not sent nor data available for duplicate bills. Whatever we ask they advise you approach higher authority.Now only Delhi level seems inspite of reminders they are habitual in calling reports without decision. What to do?
                      ssm
                      R/Sir, broadband section BSNL Aurangabad

                      We have internet connection (BSNL Data one broadband) at the landline number[protected] at Office of The Assistant Director, Drug Control Laboratory, Food and Drug Administration, M.S., Aurangabad. We have tried to install the new software UTFwUploaderApp offered by BSNL website on our terminal. But the modem at this number failed to connect at the time of installation. though our modem is well connected with the PC and our internet connection is functioning well, still there is such a message "could not detect the modem". Also the email id provided to this number is [protected]@bsnl.in and its password is "password". This email account has failed to open when tried to login.

                      So it is requested to solve both of these problems immediately so that we can function well.

                      Thanking you.
                      what is password of email address of [protected]@bsnl.in
                      please send this password to email [protected]@yahoo.co.in
                      Dear Sir,

                      We are the sole user of Land Line allotted by BSNL since six years..

                      Earlier, we use ti reside at Thankrey Nagar Aurangabad and I used to received BANL Land line Bill at my residance address.

                      Now I am residing at my own flat at Shivajinagar, Aurangabad and since five months personlally I use to move to collect the BSNL Bill and pay the Bills at Your office near to Shivaji High School, Radhamohan Colovy Aurangabad..

                      Many times it may not be possible to folloe the said procedure .. and exepcting the BSNL Bill at our residancial address.

                      Address :
                      Wadkar Tower, Flat No 5
                      Near Wani Mangal Karyalaya
                      Shivajinagar Aurangabad

                      BSNL Land Line # : 2405771
                      R/sir,
                      i am requesting that i am old customer on B.S.N.L. landline my landline no. is[protected]. this no. is dead from near about 15 days. I have complaint lot of time in exchange offfice of vaijapur i have also meet to mr. hone sir and mr. avasti sir, but broblem was not solve.
                      so i request you to give order to Vaijapur B.S.N.L. office to solve my problem of landline no.[protected] as early as possible
                      Thanking you,


                      your,
                      karim baig Dalil baig
                      khangalli road,
                      Tq. Vaijapujr-423 701
                      Dist. Aurangabad (M.S, )
                      phone no.[protected]
                      Respected sir,


                      We have purchased BSNL agri plan card in 13aug 2010 but is not still activated and no.are ([protected]) and ([protected]).
                      Please, Activate it fast and you can contact with me my current contact no. [protected].Ravi Shinde.





                      Thank you.
                      Thank you sir,

                      For activitating my new Agri plan post paid .




                      Ravi Shinde([protected])
                      I am having the Land Line No.[protected] since November, 2005; but I am not getting the telephone bills at my residence. Hence, I am compelled to go to the Customer Care Centre and pick up the duplicate bill. If the BSNL is not in a position to supply the bills at the residence of the Customer, they may very well give certain discount for picking up the duplicate copy of the bill and paying the bill in time every month.
                      am having the Land Line No.[protected] since November, 2000; but I am not getting the telephone bills at my residence. Hence, I am compelled to go to the Customer Care Centre and pick up the duplicate bill. If the BSNL is not in a position to supply the bills at the residence of the Customer, they may very well give certain discount for picking up the duplicate copy of the bill and paying the bill in time every month.
                      Iam also facing the smae problem for my broadband service.Last two months I am geting bb bill for 7GB, 12GB which can be for any internet cafe and not for the home where rere use of net being done.
                      Dear sir, I have booked a complaint for my tel.no.[protected] vied compliant [protected] but unfortunately it is still not solved I daily requesting your office to solve my problem as it pending from 09/05/2012 I am facing this problem frequently but it not solved by proper way.From 25 years I am your customer but not getting satisfied service.
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                        S
                        sunita ajoy
                        from Hyderabad, Telangana
                        Jan 9, 2010
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                        Repeated sms has been going out from my MOBILE no. inspite of delivery report showing message waiting. First the customer care told me to make some changes which i tried to no positive outcome. Finally even changed my hand set, still the same problem persits. its been more than a month now .This is causing additional expense to me and mental agony to me and my contacts to whom i send the sms to.
                        [protected]
                        INSPITE OF REPEATED INFORMATIONS TO YOU YOU HAVE BEEN DEDUCTING AMOUNT FROM MY MOBILE IN THE NAME OF JOKES PACK WHICH I HAD NEVER OPTED FOR. STOP IT IMMEDIATELY
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                          M
                          Mrs.B.N.Patil
                          from Robertsonpet, Karnataka
                          Jan 9, 2010
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                          I got a msg from upsaid name (BA-BrandX) wat type of msgs are these how do they get our numbers. Are our numbers not safe. kindly do help. Thank You
                          RESPECTED SIR,

                          I GOT MESSAGE FROM BA-Brandx-

                          "WINNERS! [protected] 6 IS CHOSEN FOR $2500 CASH.
                          PRIZE CALL +[protected] NOW".

                          How do they get our numbers through BSNL. Are our numbers not safe. kindly do help. Thank You
                          I TOO GOT A MESSAGE FROM THE SAME FIRM STATING THAT I HAD WON A CASH PRIZE OF $2500.
                          I too got the same message on my mobile phone. Do anybody have any idea about this message and who is sending these msgs.
                          I TOO GOT A MESSAGE FROM THE SAME FIRM STATING THAT I HAD WON A CASH PRIZE OF $2500.What is this? u h've no responsibility...
                          i TOO GOT A MESSAGE FROM THE SAME FIRM STATING THAT I HAD WON $2500 AND ALSO STATED, TO CONTACT TO:[protected] BUT I COULD NOT ABLE TO REACH TO THIS NUMBER SO PLEASE SEND ME THE CORRECT PROCEDURES TO GET THE CASH PRIZE.
                          TOO GOT A MESSAGE FROM THE SAME FIRM STATING THAT I HAD WON $2500 AND ALSO STATED, TO CONTACT TO:[protected] BUT I COULD NOT ABLE TO REACH TO THIS NUMBER SO PLEASE SEND ME THE CORRECT PROCEDURES TO GET THE CASH PRIZE.
                          what is dis?
                          getting unwanted sms
                          respected sir, i got massge today my mobile number is slected by your orgination
                          kindly you inform me what sorce i got my winner prize $2500
                          plz read it

                          your faithfully castamur
                          [protected]
                          i TOO GOT A MESSAGE FROM THE SAME FIRM STATING THAT I HAD WON $2500 AND ALSO STATED, TO CONTACT TO:[protected] BUT I COULD NOT ABLE TO REACH TO THIS NUMBER SO PLEASE SEND ME THE CORRECT PROCEDURES TO GET THE CASH PRIZE...IFNOT BSNL WILL HAVE TO TAKE RESPONSIBILITY TO PAY ME 2500$ CASH PRIZE
                          i also got sms from the same company plz send the exect detail
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                            P
                            poonthara narayanan kutty
                            Jan 9, 2010
                            Resolved
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                            Resolved

                            Sir,

                            My sim card bearing number [protected] was lost while I was travelling. Please arrange to block or feeze the number with immediate effect.

                            Thanks

                            Poonthara Narayanan Kutty
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            SIM card loss — Sim card loss

                            Hi,

                            My Number is # [protected]. Could you please block the number, I have lost the same. please block it to prevent any misuse.

                            loss sim card — loss sim card

                            sir.. i have loss my sim Card(AP).. and number is [protected]... pls de activate out going/incoming calls ...





                            pls help me sir....

                            how can i deactivate out going calls and incoming calls
                            reply me :[protected]@yahoo.com

                            i dont have to time to go to idea office.....
                            I lost my nokia mobile with sim. My no was:[protected]. Plz do the needful.

                            Pre paid — loss of sim card

                            I have lost my phone along with SIM card.My phone#[protected].Kindly block the SIM and oblige.
                            My name is Partha Sarathi Das.my alternative phone#[protected].

                            BSNL Prepaid — Loss of SIM

                            Dear Sir,
                            I have lost my Cell Phone and i am using [protected] in this cell so, i request you to please block my number and also requset you to please help me as you can.


                            Regards,


                            Ravjot Singh

                            BSNL — loss of sim card

                            I lost my nokia mobile with BSNL SIM in journey from Bombay to DELHI on 9th June 2011 7am at New Delhi Railway Station, Number was [protected].
                            Dear Officer (BSNL) plaese cancel my SIM Card Number IMMEDIATLY & informe me about the issue.

                            Datta Bhoir
                            12/6/2011 2.30 pm

                            [protected]@gmail.com

                            BSNL — loss of sim

                            I have lost my two mobile handsets both with CELL ONE one prepaid and the other post paid. kindly block these sims.
                            1. [protected] Prepaid
                            2. [protected] Post Paid, (official Sim provided by RITES/GC to BMRCL)

                            BSNL — LOSS OF SIM CARD

                            Sir,
                            My LG GX300 dual sim handset with BSNL SIM (Mob No - [protected]) has lost in Danapur Cantt. Please block the SIM.
                            I lost my Tamilnadu BSNL SIM [protected], I would like to get a duplicate SIM with the same number [protected]. At present I am in Karnataka. Please do the needfull at the earliest
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                              D
                              DHEERAJ KUMAR SHARMA
                              from Khanpur, Uttar Pradesh
                              Jan 9, 2010
                              Resolved
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                              Resolved

                              Hi, My name is Dheeraj Kr Sharma and my mobile number is [protected], on dt-09 Jan 2010 at 10 am, I have made recharge my phone by Local Shop via Flexi service on my number but by mistake he had recharges Rs.100/- towards another number [protected], which seems same as my number , and the Rs100/- topup has been transfered to his number and he has denied to pay me. So, I have a request from BSNL(Government Organigation) that in this situation what is the procedure to bring back any one money as this is against the Law of Conduct and Justice. My request to government organisation to please make some more softwares for stopping such kind of mistake.
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              BSNL — charged money for mistake of compny

                              i am using bsnl service. I receive call from bsnl about one religion scheme and i ended call but i have not pressed any key though i have been charged Rs.20 for this scheme.
                              My MO NO is [protected].
                              I talk to customer care but no satisfied answer. The are not Giving money back. plse help me........

                              Also i call to Customer care they are not talk with me and ending calls.I am not satisfied with this goverment compny.It is Samefull.
                              I am a retailer.Sir by mistake i done a wrong recharge wrong number is [protected] and right number is [protected] date is 25, 3, 10 amount is 550 by my E-TOPUP my E-TOPUP number is [protected]so i request to government to refund my amount and transfer it to my E-TOPUP

                              BSNL Mobile — Wrong Easy Recharge

                              I have recharged Rs 50 through easy recharge from no.113616 on 8/7/10 9:25 am. Ref No.[protected]. But it validity shows 18/6/10 on which is already gone.Customer Care is not responding. What I do ?, suggest me.

                              BSNL — WRONGLY RECHARGED BY MISTAKE

                              MY ACTUAL MOBILE NO IS [protected] (BSNL). IAM RECHARGE TO JUSTREACHARGE IT rs55 . BUT WRONGLY CREDITED TO[protected]. BYMISTAKE. ORDER NO: ML[protected] REFERNCE ID:[protected]. PLS CREDIT TO [protected]. THANKYOU
                              I have recharged a wrong BSNL prepaid number (the bsnl number that I recharged does not exist), but my amount got deducted, I had put a complant to customer care and also sent SMS "REV <Tran No> <Amount>" to the number told by BSNL customer care person, but even then there is no responce from BSNL.
                              (Please correct the portal.bsnl.in website so that it should not accept the wrong numbers.)
                              Reference number- [protected]

                              Sir I accidentally recharged incorrect number wrong number is [protected] and right number is [protected] on 20 august 15 amount is 200 by Internet portal (paytm) .I request to government to refund my amount and transfer it to my number [protected].
                              Thanks
                              Refund my amount for bsnl mobile recharge 60 Rs mob no.[protected]
                              wrong recharge to different BSNL No.
                              Sir,

                              I have mistakenly done recharge to the wrong number [protected]. Could you please unload those amount from that number and reload to my number BSNL(Karnataka)[protected]. Please help me.

                              my Number:[protected]
                              Wrong number: [protected]
                              Recharge Amt:158
                              Transaction Details-Used SBI Debit Card Using PayTM Portal
                              PayTm Transaction No- [protected]
                              BankTransaction ID: POS[protected]
                              Transaction Date: [protected]
                              Amount: 158.00
                              Phone No: [protected]
                              Bank Reference No: 144179
                              hi my name is Neelesh Behera. i had tried to recharge 30 rupees on my no [protected]. But by-mistakly i typed [protected]. It seems same as my no. i have complained on pay-tm . But they give me a reference number [protected] and contact with bsnl. So please refund my money with my [protected] no. I ll be thankful to you.
                              My bsnl number is [protected]. I have done a recharge of 159 on my number according to which i should get 20300 sec any network. But when i call, my balance get deducted. I called your service center but they told that you cannot use it since it in chennai circle as the card is of maharashtra circle. So i request you to please convert my recharge to topup so that atleast i can use it.
                              Thank you.

                              Recharge from [protected] on 26/01/2017 at 03:41:05 PM hours. Ref No. [protected]
                              I have mistakenly done recharge to the wrong number BSNLNo [protected]
                              . Could you please unload those amount from that number and reload to my number BSNL(Tamilnadu) [protected]
                              . Please help me.
                              Recharge Mode : https://portal2.bsnl.in/myportal/quickrecharge.do
                              Amount : 198
                              Date : 22.03.2017
                              Time : 13:45:12
                              Payment Through My ICICI Credit Card

                              Ref Mob No : [protected]
                              Hi, My name is Swarnaprava Biswal and my mobile number is [protected], on dt-05 Sept 2017 at 5 pm, I have made recharge my phone by UCO Bank rewardz service on my number but by mistakenly recharges Rs.200/- towards another number [protected], which seems same as my number, and the Rs200/- topup has been transferred to his number and he has denied to pay me. So, I have a request from BSNL(Government Organisation) that in this situation what is the procedure to bring back any one money as this is against the Law of Conduct and Justice. My request to government organisation to please make some more software for stopping such kind of mistake.
                              Wrong Recharge to different BSNL No.
                              Sir,

                              I have mistakenly done recharge to the wrong number [protected]. Could you please reverse those amount from that number and recharge to my BSNL number (Chennai) [protected]. Please help me.

                              My Number: [protected]
                              Wrong number: [protected]
                              Recharge Amt: 444
                              Transaction Details-Used ICICI Debit Card Using freecharge Portal
                              Freecharge Transaction No - FCVW[protected]
                              BankTransaction ID: VIN/DEBIT/[protected]
                              Transaction Date: 3rd Jan 2018
                              Wrong recharge of Rs 187 to my Number [protected] through Paytm which was already recharged with Rs 485. Please do refund back and cancel recharge Rs 187 from this number.
                              Operator reference no. [protected]
                              Date of recharge : 10th April
                              I have done wrong recharge on Phone No [protected], and Amount=153. Transaction ID=PGSM[protected]. please revert this recharge
                              I have done the recharge at wrong BSNL number through amazon.

                              Please reverse the recharge of 153

                              Wrong Recharge Number: [protected]

                              My Number is: [protected]

                              Recharge amount: INR 153

                              Transaction Details: [protected]

                              Amazon order number:[protected]
                              Kshitij.Pratap.Singh's reply, Apr 26, 2021
                              Same mistake happened by me.
                              Did bsnl provided you the refund?
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                                S
                                SHALEEN KUMAR GOYAL
                                from Adampur, Punjab
                                Jan 8, 2010
                                Resolved
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                                Resolved

                                i have surrender my iptv connection in month of june2009 . but till date[protected] , i have not recieved refund . when i call to bsnl office they say that refund is pending from aksh fibre after that i contact mr. rajeev from aksh fibre on there mobile no--[protected] they cannot give clear information regarding refund of security . pls help my refund still pending from more than six month



                                my contact no[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                I was having my iptv connection from Myindia. I surrender this connection as the service was not proper. It did not work for a single day. My request for refund of security is pending. One day a representative of Aksh Optifiber at Ambala visited our home a offered better services and I applied for connection and made cash payment to the representastive. They installed box and the respresentative told my next day I will b e able to see the tv programmes., This is more than 10 days, my connection has not been activasted yet.

                                My experience with these private companies is that they make false promise and are not well equipped to provide after sasles services. There is pressure on the representative of company to get maximum enrolments but no care on the after sale serfices. People should be beware of false promises of these companies.
                                i had surrendered my iptv connection on[protected] as i was not satisfied with their service. the company official assured me to return my security rs 1500/- within 15 days. but as about 2.5 month have been passed i could not get my refunnd. i talked many times with their customer care representative each time they say that my refund cheque is generated and not dispatched yet. and i will get it with in five days. but their five days never comes. is there any one who can tell me that where should i go to get the refund
                                from
                                vineet agarwal
                                [protected]
                                mob-[protected]
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                                  J
                                  James aj
                                  from Noida, Uttar Pradesh
                                  Jan 8, 2010
                                  Resolved
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                                  Resolved

                                  Dear Sir,
                                  my name is James AJ ,residing under Kuthiathodu BSNL division,I have taken a WLLhigh speed inetrnet connection at my home,After two weeks of request submission an executive came from the BSNL office (Kuthiathodu branch) and installed a wll system in my house.After installation i noticed that the battry attached to the WLL system is malfunctioning ,I enquired the with the executive and he was not even aware that the system needs a battery ,after telling him lot about it he said he will contact back for supplying the battery system and he gave me the local office contact no.
                                  From the next day onwards i started calling the no but inspiight of ringing noone was responding.AsI am working as Security Supervisor Operation in Cochin Airport I am not able to go to the office personally and complaint.My land line no is [protected],
                                  I request you to please look into the problem ,

                                  With Regards,
                                  James aj
                                  Alathara house ,
                                  Ezhupunna South po,
                                  Muttunkal,
                                  Cherthala
                                  Alappuzha
                                  pin 688550
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    N
                                    NIRMAL BHADRA
                                    from Guwahati, Assam
                                    Jan 8, 2010
                                    Resolved
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                                    Resolved

                                    On 27th October 2009, an online payment of amount Rs 55 was done through net banking (SBI) for TOPUP of BSNL PREPAID MOBILE NO. [protected]. However, the said amount was deducted from my account after online payment and the TRANSACTION ID received was TXT[protected]. But with much regret to say that till today the amount was not credited to the aforementioned mobile number.

                                    The matter was focussed to Customer Care ([protected]) several times and Complaint No. registered on this issue are
                                    i) 3834927
                                    ii) 3967192

                                    Till date no positive action is taken from their side. Hence it is my earnest request to look into the matter and do the needful at the earliest.

                                    From: NIRMAL BHADRA
                                    Contact No. [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    BSNL TOP UP — Top Up on wrong number

                                    I made a topup on a wrong number and i want to cacel it
                                    My OxiTransID -[protected](0) Tid=[protected]
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                                      mksonly
                                      from Bengaluru, Karnataka
                                      Jan 8, 2010
                                      Resolved
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                                      Resolved

                                      Sir,
                                      I have paid land line bill through online on 26/12/2009 but still showing payment due. The details are given below:

                                      tel. no [protected]
                                      cosumer no. 1713090
                                      bill no. 28598122
                                      bill date 08/12/2009
                                      amount Rs. 975.00
                                      transaction id [protected]
                                      payment id [protected]
                                      trasaction date 26/12/2009,
                                      time 21:11:10
                                      referance code [protected]

                                      please look into the mater.

                                      m.k.sinha
                                      E 269 sector 2 dhurwa
                                      ranchi(jharkhand)
                                      e mail id [protected]@gmail.com
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        jatinder kumar
                                        from Ramgarh, Jammu and Kashmir
                                        Jan 8, 2010
                                        Resolved
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                                        Resolved

                                        Dear Sir,
                                        I am a bsnl postpaid punjab customer my Mob. No. is +91-[protected] right now i am at J&K there only postpaid mobile works due to security resins my Mobile incoming and outgoing service is blocked from today i got one sms 2 days back from bsnl your outstanding bill is 437/-. my brother went bsnl office talwara township distt. hoshiarpur 3 times they replied your bill is not generated yet so we can"t pay talk to customer care. i talked to customer care Mr. rahul today buy did not get satisfactory answer, I am working with a medical equipment company as a sales engineer my total business is on phone. please try to resolve problem.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        i have a postpaid mobile conection from longtime my bill is clear no defaulting ammout but outgoing calls are boud from so manytime i give remiders so manytimes butfail
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