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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 662

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B
Babu HL
from Delhi, Delhi
Jan 11, 2010
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Iam using BSNL data card from twenty days ,at the time of connection ,bsng people assured me that suppose in your area your having a good network definetly you wil get 256 kbps of minimum data speed but now only icame to know that some times I wil get 100,140 kbps of speed this speed is very low . The same speed i wil get from my mobil.

BSNL's EVDO — Low Internet Speed

I have purchased BSNL's EDVO 2 months before...they said the speed will b upto 3MBPS...but i never got speed more thn 1MBPS...n that only once...normally it gives 600 kbps...when i complained this to BSNL they instead of making any solution told me that "u r getting such service at a low rate and also compare with other modem like tata photon+ etc..."
so wht's d solution for that
I got bsnl evdo connection before 6 months (Ahmedabad)...bsnl advertisement says u will get upto 2 mbps speed, but i never get more then 256 kbps, this is very rubbish internet connection, Now i very regret to purchase usb evdo dongle worth Rs. 4300, do not purchase this government internet service, pls go and purchase internet connection from Some Private Company.
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    S
    shyam poshatty
    from Mumbai, Maharashtra
    Jan 11, 2010
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    i have give massage to 53733 to activate plan act 4 . Then it gives me reply that plan is activated but the charges is cuting as 1p/1s .
    i have give massage to 53733 to activate plan act 4 . Then it gives me reply that plan is activated but the charges is cuting as 1p/1s
    i have sent massege on 16 of feb for activating act 4 service... that is 1paisa per minute plan...but its yet not activated, , ,
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      R
      ranjanasah
      from Bengaluru, Karnataka
      Jan 11, 2010
      Resolved
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      Resolved

      I, Manoj Chandra Gaur recharged my phone on 5th January,2010 eve. and after that I tried to make a call on my wife's Mob. No.[protected], but the remarks I get is the dialled number does not exists please check the number and dial again, I call on customer care department of BSNL on 6th January, 2010 evening and the executive told me that the problem is due to network problem and automatically resolved after 24 hrs. I also email on 8 th January to CMD.BSNL, GM, BSNL and GM(IT) Bsnl, but till the date no reply was received. It is also impossible on BSNL customer care service to talk with Senior Executive Officer, for that I have waited for 15-20 minutes, but nobody picks up my phone on 9/1/2010.

      I again book a complaint on wireless customer care centre on 9th January, 2010 at 10.29 AM and my docket No. is 6084402. I again make a call on 10/1/2010 to customer care in the evening and ask about my problem and got a reply that the problem is still under process, when I told to the customer care representative to kindly forward my call to Senior Executive he forwarded my call but the same problem I waited for 15-17 minutes but again nobody picks up my phone.

      Sir, I would also like to inform you that the number mentioned above i.e. [protected] is a valid number and I am daily receiving a call from the same number and talking on the same number with other phone also.

      kindly resolve my problem.

      Thanking you

      Manoj Chandra Gaur
      C/o The Nainital Bank Ltd.
      7 Oaks Building,
      Mallital, Nainital-263001

      Mob. No.[protected]

      Today, I again make a call and asked about my problem, but the problem is still under process,
      Mar 27, 2016
      Complaint marked as Resolved 
      Yygdfjjgfdftyjnvvffhjjkllkhgfrtujjffgbjj yhjj ghji dtbb hiolnb hyrdvv gjkbcd bnfdtj. Yjkbcd seghvxs jkoourxcv jkoutfcv holhddy hiooyrfvn dtkn
      This is my Thirteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM also, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030
      This is my Thirteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM also, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030
      Thanking you

      Nema Ram Bamniya
      Ward No.-20,
      Meghwal Mohalla, Jaisalmer, Rajasthan
      Pin-345001
      Mob. No.[protected]

      Today, I again send message about my problem, but the problem is still under process.
      This is my Fifteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM, & Today 05.02.2010 At 10:31AM also, Each & Every Day 10:00 Am, 12:00 Noon & 3:00Pm Three Time Every Day Message Disturb Me, & Today Also Rs 5, Deducted From My Account, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030. I request every day but your service provider does not help me, kindly take positive action as possible as quick. I[censored]nwanted message are not stopped by your service provider, then I will go in Judiciary Consumer Court.
      Thanking you

      Nema Ram Bamniya
      Ward No.-20,
      Meghwal Mohalla, Jaisalmer, Rajasthan
      Pin-345001
      Mob. No.[protected]

      Today, I again send message about my problem, but the problem is still under process.
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        M
        mithunkurian
        from Hyderabad, Telangana
        Jan 11, 2010
        Resolved
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        Resolved

        i had got a sms telling i am a winner of $2500 from ba-brw they are cheating me when i call them the said something in hindi and i lost rs 9 for calling i strongly reccoment you to catch this cheaating people thank you
        thank uuu
        Aug 14, 2020
        Complaint marked as Resolved 
        I am belonging to souththamaraikulam, kanniyakumari(Dt), Tamilnadu. In record there is an BSNL GSM tower.But there no tower was found.
        I am belonging to souththamaraikulam, kanniyakumari(Dt), Tamilnadu. In record there is an BSNL GSM tower.But there no tower was found.
        hi i am sanjay i have got sms from BA BRW it shows a message that i have won 2500$ cash and for claim call on [protected] please give me some suggestion what to do
        i also the message from ba-brw and i lost rs200/- for just to call them .i think its fraud.you gonna never make it to the ivrs.never ever reply to such sms
        thankyou
        Since last 3 months BSNL has changed my hellotune without my consent. Also BSNL updating it every month & charging the fees.

        Several times I have made complaint but in vein.

        Naseem Ahmed Shah Ansari
        Konark, Orissa
        [protected]
        Myself Vineet Swami from Bikaner, Rajasthan.
        I am using Bsnl mobile network since 2009 & my sim number is +91 [protected]

        Bsnl claims its mobile internet gprs speed upto 100Kbps for its Internet recharge plans e.g. [protected]@Rs 98 etc, but actual speed which i am getting is only 9Kbps (Nine kilobytes per second) i.e. only 9% of actual speed of my internet plan for which i am charged.

        I would specially like tell a fact that:
        I get low speed when i Recharge a data plan, On using internet WITHOUT any DATA PLAN i.e. using internet in "exchange of my BALANCE/per KB" with the same equipments (my sim &mobile etc) at the same place speed is minimum "300Kbps and upto 750Kbps."

        Only when i recharge with a free Data plan then speed decreases to 8Kbps & "within a minute after expiry of my data plan"( by one month complete or free data limit over) speeds jumps backs to 300-750Kbps as mentioned above.

        I called at customer care service about this,they said that my complaint is booked and this will be solved within 24 to 48 hours and cut my call.
        Still after 5 days there is no any solution not even any kind of response.

        Bsnl exchange building with mobile tower is at distance of single streets from my home,

        From above facts I hope that their isn't any kind of network problem or sever down etc etc... because i am regularly facing all this for each single day of each month since last 3 years.

        I paid for speed upto 100 Kbps and Network is so perfect to provide such Very very high speed of 300 Kbps to 750 Kbps, then why my speed is LOACKED to "9 Kbps"??? This is only "1.2 % of Network capacity & 9% of speed i paid for."

        Bsnl should Stop cheating by removing their speed lock and give my right for a nice speed for which i paid.

        My contact:
        Vineet.kumar.[protected]@gmail.com
        +[protected]
        M.D.V. colony
        Bikaner city,
        Rajasthan.
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          R
          Rajiv kr. shah.
          from Kolkata, West Bengal
          Jan 10, 2010
          Resolved
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          Resolved

          Respected Sir/mam,
          I'm very upset with the service of BSNL Broadband!
          I'm Rajiv kumar shah, S/o Lakshmi prasad shah, a Student of Fashion design, and for the same per-pus I,took the BSNL Broadband connection For my studies, and my plan is 750plus Unlimited.
          The Problem is that, SIr/Mam- I'm getting the speed of my Broadband connection like 1.5kbps, 2.00kbps, 2.9kbps, 3.5kbps and so on....
          Sir/Mam,
          Kindly tell me that how can I,continue my research and My assignments with speed like this? and My Finel Show is going to be held in March and, I'm not doing anything and I'm very upset for this! In-fact I, went to my concern telephone exchange (I've to bunk my classes!! for this!) but the problem is as it were!
          They didn't provide me the Special cable of Broadband! then I, tried to connect with the Customer care officer but It's also very-very difficult to connect with the customer care officer of BSNL! Anyhow I,got connected with customer care and told them my problem and they assured me that the problem wil be solved shortly, But nothing happened!
          "My complain number is as, N6461"
          Now Sir/mam,
          You tell me what should I do? i'm totally confused After connecting with tha Kolkata BSNL Broadband???
          Sir/Mam,
          I'm Looking forward from you to solve my problem!
          Thanking you!
          Yours, Rajiv kr.shah.
          Aug 14, 2020
          Complaint marked as Resolved 
          Respected Sir/mam,
          I'm very upset with the service of BSNL Broadband!
          I'm Rajiv kumar shah, S/o Lakshmi prasad shah, a Student of Fashion design, and for the same per-pus I,took the BSNL Broadband connection For my studies, and my plan is 750plus Unlimited.
          The Problem is that, SIr/Mam- I'm getting the speed of my Broadband connection like 1.5kbps, 2.00kbps, 2.9kbps, 3.5kbps and so on....
          Sir/Mam,
          Kindly tell me that how can I,continue my research and My assignments with speed like this? and My Finel Show is going to be held in March and, I'm not doing anything and I'm very upset for this! In-fact I, went to my concern telephone exchange (I've to bunk my classes!! for this!) but the problem is as it were!
          They didn't provide me the Special cable of Broadband! then I, tried to connect with the Customer care officer but It's also very-very difficult to connect with the customer care officer of BSNL! Anyhow I,got connected with customer care and told them my problem and they assured me that the problem wil be solved shortly, But nothing happened!
          "My complain number is as, N6461"
          Now Sir/mam,
          You tell me what should I do? i'm totally confused After connecting with tha Kolkata BSNL Broadband???
          Sir/Mam,
          I'm Looking forward from you to solve my problem!
          Thanking you!
          Yours, Rajiv kr.shah.
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            A
            Anil Saxena
            from Delhi, Delhi
            Jan 10, 2010
            Resolved
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            Resolved

            Sir ,
            I am Anil ( [protected]) and I have to remove my bsnl caller tune. I have tried to remove it by sending SMS to your customer number but to no avail. So I request you to remove it.
            Aug 14, 2020
            Complaint marked as Resolved 

            Caller Tune — removal of caller tune

            please remove trhe caller tune on my mobile [protected]. this has been uploaded without my permission. will be grateful if the same can be removed immediately, and no caller tune is added on the mobile.

            BSNL Caller Tune — Callertune is not activated.

            I have sent numbers of sms to activate namokar mantra on [protected] but it is not just getting activated so kindly activate this callertune as soon as possible as am being charged for the rental...
            I have sent codes as per the PRBT and bsnl caller tune...
            So kindly look in the matter at the earliest...
            Please activate my caller tune "shirdi waley sahi baba" film Amar akbar anthony.
            As soon as possible

            Thanks
            Sir,
            i am having problem with my bsnl caller tune, 5 month before i have unsubscribed or deactivated the service and now i want to activate my caller tune.. i have send the request 2 or 3 times but it is saying that it is in process..

            plz help me out, and bsnl has put his own caller tune which i want to deactivate.. just normal ring i want..
            my M - [protected]..
            Hi Sir,

            I need to Activate only one splendid caller tune which is from the malayalam movie "Mission 90 Days" Song name is "Mizhineeru Pozhiyumpozhum...". But which is not available in the BSNL server. The song which is equal to my heartbeats.Sir its my request, please provide that song in your Search method or (engine). That means (Sms Format 56799).My Mobile no: [protected].
            Plaese Sir i kindly request you to Accept my request...
            "Trust in Your Service"
            Thank you sir,
            Jobin.

            BSNL Caller Tune — deactivated of caller tune

            Please deactivate the bsnl caller tunes to my cellphone no.[protected] with immediate effect without further deduction of amount from my cellphone account
            Please deactivate the bsnl caller tunes to my cellphone no.[protected] with immediate effect without further deduction of amount from my cellphone account
            Please deactivate the bsnl caller tunes to my cellphone no.[protected] with immediate effect without further deduction of amount from my cellphone account
            Please deactivate the bsnl caller tunes from my cellphone No .[protected] with immediate effect without further deduction of amount from my cellphone account

            BSNL — Caller tune is not activated

            I have sent sms for the activation of Telugu christian devotional song "Yudda Veeruda" from the album "Jesus is my heart.But I did n't get it whose RBT code is BT 133480
            Sir,
            I am Vinod Kumar Shukla ([protected]) and I have to remove my bsnl caller tune. I have tried to remove it by sending SMS BT DCT to your customer number (56700) but to no avail. So I request you to remove it.
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              M
              mrs doli hossain
              from Patna, Bihar
              Jan 10, 2010
              Resolved
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              Resolved

              each day i receive a push message as
              "FHM video of the day-jan 10 2010 wap.galaxy.mauj.com/sf/sub3/psrv.php?subid=1454&spl=10756"

              and in the evening my balance is getting deducted by rs 5...
              then i receive a thanks message from 70090005 mentioning as
              "thanks u for subscribing for 00:15:19 from cellone galaxy @ 01.10.10 00:15:19
              you have been chargeed rs 5.valid till <-s2->"

              i would like to deactivate this service at the earliest...
              please help me..
              my cell phone no is [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              each day i receive a push message as
              "FHM video of the day-jan 10 2010 wap.galaxy.mauj.com/sf/sub3/psrv.php?subid=1454&spl=10756"

              and in the evening my balance is getting deducted by rs 5...
              then i receive a thanks message from 70090005 mentioning as
              "thanks u for subscribing for 00:15:19 from cellone galaxy @ 01.10.10 00:15:19
              you have been chargeed rs 5.valid till <-s2->"

              i would like to deactivate this service at the earliest...
              please help me..
              MY PHONE NO IS [protected]
              each day i receive a push message as
              "FHM video of the day-feb 4 2010 wap.galaxy.mauj.com/sf/sub3/psrv.php?subid=1454&spl=10756"

              and in the evening my balance is getting deducted by rs 5...
              then i receive a thanks message from[protected] mentioning as
              "thanks u for subscribing to be the subscribtion services "

              i would like to deactivate this service at the earliest...
              please help me..
              MY PHONE NO IS [protected]
              each day i receive a message as
              "FHM video of the day-feb 4 2010 wap.galaxy.mauj.com/sf/sub3/psrv.php?subid=1454&spl=10756"

              and in the evening my balance is getting deducted by rs 5...
              then i receive a thanks message from[protected] mentioning as
              "you will chargeed brs 5 for download. "

              i would like to deactivate this service at the earliest...
              please help me..
              MY PHONE NO IS [protected]
              Receiving unauthorised message from bsnl cellone galaxy
              each day i receive a push message as
              "FHM video of the day-jan 10 2010 wap.galaxy.mauj.com/sf/sub3/psrv.php?subid=1454&spl=10756"


              Iwould like to deactivate this service at the earliest...
              please help me..
              my cell phone no is [protected]
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                A
                Anup Shah
                from Chennai, Tamil Nadu
                Jan 10, 2010
                Resolved
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                Resolved

                We dont have any bills overdue. But whenever we make a call, it says - "Your telephone charges are overdue".

                My phone no. is[protected]. Pl. fix it asap. I am also not able to call 198 or 1500.

                Regards,
                Anup
                Aug 14, 2020
                Complaint marked as Resolved 

                wll phone — My phone(01132596233) is not working

                Dear Sir/ Madma,

                With refer to above subject, we want to inform you my WLL Phone([protected]) is not working from few days back we are facing a lot problem so you are rquest that kindly get the repaired ASAP

                BR

                sanjeev Dixit
                [protected]

                wll phone — not working

                BSNL WLL PHONE NOT WORKING PROPERLY
                MODEL NO:CT800P
                I very much agree to the problem. Airtel is not capable of handling land line connections either its wireless connection o wired connection. inspite of paying the bills on time the company's system is so poor tht they cannot see the payment reflection. they keeps bothering customers by giving calls at odd ours. with out the permission of the custommer they will send people at your doorstep to bother people. if your set gets some problem there is no place where u can get it done.
                ct800p unlock code
                I have got one WLL phone[protected]...bt the ph. is not working iot has no outgoing neither no incomming calls...since march what shall i do to solve this problem...pls reply as soon as possible..
                We dont have any bills overdue. But my phone is not working last ten days, but Gangtok telephone office not given any respond.Now you tell me, I am what are doing now? Now I am two days waiting and after that deposite that phone in your office.


                My phone no. is[protected].

                Regards,
                Bal Krishna Dhakal
                Junior Engineer
                Energy & Power Department
                Govt.of Sikkim
                Mob.No.[protected]
                Sir, Iam a subsriber of BSNL in Kerala for 16 years.I had lodged several complaints (Z-198-, E232, E851 dated 4/8/11, P-240 dated 24/08/11...).The most complaints are 1.speech problem, 2.range problem etc.Actually iam now the wll subsriber[protected] as i was shifted my house.At that time they were lying us by telling the benefits of wll connection and also promised that this is temporary and will give the landline immediatly but didn't got yet and iam not satisfied with this plan.I was fully satisfied with my old BSNL landline connection[protected]. I had been calling to BSNL several times, but not responding.Iam paying the bills regularly and the rents advancely. So iam humbly request you to give the BSNL landline connection as early as possible.

                Yours Faithfully,
                Ashraf.K.P

                03/132B,
                AQUILA COTTAGE,
                CHOMBALA PO,
                BADAGARA,
                KERALA
                673308.
                BSNL Bharat Sancha Nigam Limited - Bsnl supplying several items for the customer such as WLL, Wimax, Wi-fi, BroadBand and more. This is Indian Govt holding telecommunications firm., if you have any inquiry concerning BSNL products & services right here BSNL Customer care number to resolve your troubles.
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                  V
                  Vinay Chidri
                  from Surat, Gujarat
                  Jan 9, 2010
                  Resolved
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                  Resolved

                  Res. Sir,
                  I am a regular customer of BSNL landline since 1996 bearing phone no.[protected] residing in Aurangabad, Maharashtra.
                  I was satisfied with the services of BSNL until suddenly I received bills which were almost double of the routine bills I use to get.
                  I have shown it in the following table.
                  Srl. No. Month/ period Bill No. Date Amount in Rs. Paid / Unpaid
                  1 1 to 30th September 2008 T[protected] 4th Oct 2008 2154 Paid
                  2 1 to 30th November 2008 T[protected] 4th Dec 2009 3423 Not paid due non resolved problem
                  3 1 to 31st December 2008 T[protected] 4th Jan 2009 2546 Paid

                  I requested for the details of the bill and could get only for the month of November which indicates about 10 to 15 calls every day to a mobile no [protected],
                  After thorough discussion with each member of my family I can say that,
                  • No one from my family has called on this no.
                  • The majority of the calls are made during the period when no one o[censored]s are at home
                  • All four members of my family are on their routine academic / office work, during day time and the house is locked.
                  I tried to convey this to the BSNL office at Aurangabad but unfortunately I could not get response, which is against the reputation of BSNL customer care.
                  I hope you being the authorities will kindly instruct the concerned officers in Aurangabad to look in to the matter.
                  Thanking you
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  I have also made complaint about wrong bills, non-receipt of etc, ultimately i referred to CMD by email in April'10 but still no reply. Till May '10 cheques were accepted from 2 pm to 5 pm and in morning hrs from 10 am to 2 pm both cash and cheques accepted. There was separate counter was existing. Only yesterday i received mobile bills.today is last day of payment. Also when inquired about land line bill it was told for may '10 yet bills not sent nor data available for duplicate bills. Whatever we ask they advise you approach higher authority.Now only Delhi level seems inspite of reminders they are habitual in calling reports without decision. What to do?
                  ssm
                  R/Sir, broadband section BSNL Aurangabad

                  We have internet connection (BSNL Data one broadband) at the landline number[protected] at Office of The Assistant Director, Drug Control Laboratory, Food and Drug Administration, M.S., Aurangabad. We have tried to install the new software UTFwUploaderApp offered by BSNL website on our terminal. But the modem at this number failed to connect at the time of installation. though our modem is well connected with the PC and our internet connection is functioning well, still there is such a message "could not detect the modem". Also the email id provided to this number is [protected]@bsnl.in and its password is "password". This email account has failed to open when tried to login.

                  So it is requested to solve both of these problems immediately so that we can function well.

                  Thanking you.
                  what is password of email address of [protected]@bsnl.in
                  please send this password to email [protected]@yahoo.co.in
                  Dear Sir,

                  We are the sole user of Land Line allotted by BSNL since six years..

                  Earlier, we use ti reside at Thankrey Nagar Aurangabad and I used to received BANL Land line Bill at my residance address.

                  Now I am residing at my own flat at Shivajinagar, Aurangabad and since five months personlally I use to move to collect the BSNL Bill and pay the Bills at Your office near to Shivaji High School, Radhamohan Colovy Aurangabad..

                  Many times it may not be possible to folloe the said procedure .. and exepcting the BSNL Bill at our residancial address.

                  Address :
                  Wadkar Tower, Flat No 5
                  Near Wani Mangal Karyalaya
                  Shivajinagar Aurangabad

                  BSNL Land Line # : 2405771
                  R/sir,
                  i am requesting that i am old customer on B.S.N.L. landline my landline no. is[protected]. this no. is dead from near about 15 days. I have complaint lot of time in exchange offfice of vaijapur i have also meet to mr. hone sir and mr. avasti sir, but broblem was not solve.
                  so i request you to give order to Vaijapur B.S.N.L. office to solve my problem of landline no.[protected] as early as possible
                  Thanking you,


                  your,
                  karim baig Dalil baig
                  khangalli road,
                  Tq. Vaijapujr-423 701
                  Dist. Aurangabad (M.S, )
                  phone no.[protected]
                  Respected sir,


                  We have purchased BSNL agri plan card in 13aug 2010 but is not still activated and no.are ([protected]) and ([protected]).
                  Please, Activate it fast and you can contact with me my current contact no. [protected].Ravi Shinde.





                  Thank you.
                  Thank you sir,

                  For activitating my new Agri plan post paid .




                  Ravi Shinde([protected])
                  I am having the Land Line No.[protected] since November, 2005; but I am not getting the telephone bills at my residence. Hence, I am compelled to go to the Customer Care Centre and pick up the duplicate bill. If the BSNL is not in a position to supply the bills at the residence of the Customer, they may very well give certain discount for picking up the duplicate copy of the bill and paying the bill in time every month.
                  am having the Land Line No.[protected] since November, 2000; but I am not getting the telephone bills at my residence. Hence, I am compelled to go to the Customer Care Centre and pick up the duplicate bill. If the BSNL is not in a position to supply the bills at the residence of the Customer, they may very well give certain discount for picking up the duplicate copy of the bill and paying the bill in time every month.
                  Iam also facing the smae problem for my broadband service.Last two months I am geting bb bill for 7GB, 12GB which can be for any internet cafe and not for the home where rere use of net being done.
                  Dear sir, I have booked a complaint for my tel.no.[protected] vied compliant [protected] but unfortunately it is still not solved I daily requesting your office to solve my problem as it pending from 09/05/2012 I am facing this problem frequently but it not solved by proper way.From 25 years I am your customer but not getting satisfied service.
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                    S
                    sunita ajoy
                    from Hyderabad, Telangana
                    Jan 9, 2010
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                    Repeated sms has been going out from my MOBILE no. inspite of delivery report showing message waiting. First the customer care told me to make some changes which i tried to no positive outcome. Finally even changed my hand set, still the same problem persits. its been more than a month now .This is causing additional expense to me and mental agony to me and my contacts to whom i send the sms to.
                    [protected]
                    INSPITE OF REPEATED INFORMATIONS TO YOU YOU HAVE BEEN DEDUCTING AMOUNT FROM MY MOBILE IN THE NAME OF JOKES PACK WHICH I HAD NEVER OPTED FOR. STOP IT IMMEDIATELY
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                      M
                      Mrs.B.N.Patil
                      from Robertsonpet, Karnataka
                      Jan 9, 2010
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                      I got a msg from upsaid name (BA-BrandX) wat type of msgs are these how do they get our numbers. Are our numbers not safe. kindly do help. Thank You
                      RESPECTED SIR,

                      I GOT MESSAGE FROM BA-Brandx-

                      "WINNERS! [protected] 6 IS CHOSEN FOR $2500 CASH.
                      PRIZE CALL +[protected] NOW".

                      How do they get our numbers through BSNL. Are our numbers not safe. kindly do help. Thank You
                      I TOO GOT A MESSAGE FROM THE SAME FIRM STATING THAT I HAD WON A CASH PRIZE OF $2500.
                      I too got the same message on my mobile phone. Do anybody have any idea about this message and who is sending these msgs.
                      I TOO GOT A MESSAGE FROM THE SAME FIRM STATING THAT I HAD WON A CASH PRIZE OF $2500.What is this? u h've no responsibility...
                      i TOO GOT A MESSAGE FROM THE SAME FIRM STATING THAT I HAD WON $2500 AND ALSO STATED, TO CONTACT TO:[protected] BUT I COULD NOT ABLE TO REACH TO THIS NUMBER SO PLEASE SEND ME THE CORRECT PROCEDURES TO GET THE CASH PRIZE.
                      TOO GOT A MESSAGE FROM THE SAME FIRM STATING THAT I HAD WON $2500 AND ALSO STATED, TO CONTACT TO:[protected] BUT I COULD NOT ABLE TO REACH TO THIS NUMBER SO PLEASE SEND ME THE CORRECT PROCEDURES TO GET THE CASH PRIZE.
                      what is dis?
                      getting unwanted sms
                      respected sir, i got massge today my mobile number is slected by your orgination
                      kindly you inform me what sorce i got my winner prize $2500
                      plz read it

                      your faithfully castamur
                      [protected]
                      i TOO GOT A MESSAGE FROM THE SAME FIRM STATING THAT I HAD WON $2500 AND ALSO STATED, TO CONTACT TO:[protected] BUT I COULD NOT ABLE TO REACH TO THIS NUMBER SO PLEASE SEND ME THE CORRECT PROCEDURES TO GET THE CASH PRIZE...IFNOT BSNL WILL HAVE TO TAKE RESPONSIBILITY TO PAY ME 2500$ CASH PRIZE
                      i also got sms from the same company plz send the exect detail
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                        P
                        poonthara narayanan kutty
                        Jan 9, 2010
                        Resolved
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                        Resolved

                        Sir,

                        My sim card bearing number [protected] was lost while I was travelling. Please arrange to block or feeze the number with immediate effect.

                        Thanks

                        Poonthara Narayanan Kutty
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        SIM card loss — Sim card loss

                        Hi,

                        My Number is # [protected]. Could you please block the number, I have lost the same. please block it to prevent any misuse.

                        loss sim card — loss sim card

                        sir.. i have loss my sim Card(AP).. and number is [protected]... pls de activate out going/incoming calls ...





                        pls help me sir....

                        how can i deactivate out going calls and incoming calls
                        reply me :[protected]@yahoo.com

                        i dont have to time to go to idea office.....
                        I lost my nokia mobile with sim. My no was:[protected]. Plz do the needful.

                        Pre paid — loss of sim card

                        I have lost my phone along with SIM card.My phone#[protected].Kindly block the SIM and oblige.
                        My name is Partha Sarathi Das.my alternative phone#[protected].

                        BSNL Prepaid — Loss of SIM

                        Dear Sir,
                        I have lost my Cell Phone and i am using [protected] in this cell so, i request you to please block my number and also requset you to please help me as you can.


                        Regards,


                        Ravjot Singh

                        BSNL — loss of sim card

                        I lost my nokia mobile with BSNL SIM in journey from Bombay to DELHI on 9th June 2011 7am at New Delhi Railway Station, Number was [protected].
                        Dear Officer (BSNL) plaese cancel my SIM Card Number IMMEDIATLY & informe me about the issue.

                        Datta Bhoir
                        12/6/2011 2.30 pm

                        [protected]@gmail.com

                        BSNL — loss of sim

                        I have lost my two mobile handsets both with CELL ONE one prepaid and the other post paid. kindly block these sims.
                        1. [protected] Prepaid
                        2. [protected] Post Paid, (official Sim provided by RITES/GC to BMRCL)

                        BSNL — LOSS OF SIM CARD

                        Sir,
                        My LG GX300 dual sim handset with BSNL SIM (Mob No - [protected]) has lost in Danapur Cantt. Please block the SIM.
                        I lost my Tamilnadu BSNL SIM [protected], I would like to get a duplicate SIM with the same number [protected]. At present I am in Karnataka. Please do the needfull at the earliest
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                          D
                          DHEERAJ KUMAR SHARMA
                          from Khanpur, Uttar Pradesh
                          Jan 9, 2010
                          Resolved
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                          Resolved

                          Recharge on Wrong Number

                          Hi, My name is Dheeraj Kr Sharma and my mobile number is [protected], on dt-09 Jan 2010 at 10 am, I have made recharge my phone by Local Shop via Flexi service on my number but by mistake he had recharges Rs.100/- towards another number [protected], which seems same as my number , and the Rs100/- topup has been transfered to his number and he has denied to pay me. So, I have a request from BSNL(Government Organigation) that in this situation...
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                          SHALEEN KUMAR GOYAL
                          from Adampur, Punjab
                          Jan 8, 2010
                          Resolved
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                          Resolved

                          i have surrender my iptv connection in month of june2009 . but till date[protected] , i have not recieved refund . when i call to bsnl office they say that refund is pending from aksh fibre after that i contact mr. rajeev from aksh fibre on there mobile no--[protected] they cannot give clear information regarding refund of security . pls help my refund still pending from more than six month



                          my contact no[protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          I was having my iptv connection from Myindia. I surrender this connection as the service was not proper. It did not work for a single day. My request for refund of security is pending. One day a representative of Aksh Optifiber at Ambala visited our home a offered better services and I applied for connection and made cash payment to the representastive. They installed box and the respresentative told my next day I will b e able to see the tv programmes., This is more than 10 days, my connection has not been activasted yet.

                          My experience with these private companies is that they make false promise and are not well equipped to provide after sasles services. There is pressure on the representative of company to get maximum enrolments but no care on the after sale serfices. People should be beware of false promises of these companies.
                          i had surrendered my iptv connection on[protected] as i was not satisfied with their service. the company official assured me to return my security rs 1500/- within 15 days. but as about 2.5 month have been passed i could not get my refunnd. i talked many times with their customer care representative each time they say that my refund cheque is generated and not dispatched yet. and i will get it with in five days. but their five days never comes. is there any one who can tell me that where should i go to get the refund
                          from
                          vineet agarwal
                          [protected]
                          mob-[protected]
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                            J
                            James aj
                            from Noida, Uttar Pradesh
                            Jan 8, 2010
                            Resolved
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                            Resolved

                            Dear Sir,
                            my name is James AJ ,residing under Kuthiathodu BSNL division,I have taken a WLLhigh speed inetrnet connection at my home,After two weeks of request submission an executive came from the BSNL office (Kuthiathodu branch) and installed a wll system in my house.After installation i noticed that the battry attached to the WLL system is malfunctioning ,I enquired the with the executive and he was not even aware that the system needs a battery ,after telling him lot about it he said he will contact back for supplying the battery system and he gave me the local office contact no.
                            From the next day onwards i started calling the no but inspiight of ringing noone was responding.AsI am working as Security Supervisor Operation in Cochin Airport I am not able to go to the office personally and complaint.My land line no is [protected],
                            I request you to please look into the problem ,

                            With Regards,
                            James aj
                            Alathara house ,
                            Ezhupunna South po,
                            Muttunkal,
                            Cherthala
                            Alappuzha
                            pin 688550
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              N
                              NIRMAL BHADRA
                              from Guwahati, Assam
                              Jan 8, 2010
                              Resolved
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                              Resolved

                              On 27th October 2009, an online payment of amount Rs 55 was done through net banking (SBI) for TOPUP of BSNL PREPAID MOBILE NO. [protected]. However, the said amount was deducted from my account after online payment and the TRANSACTION ID received was TXT[protected]. But with much regret to say that till today the amount was not credited to the aforementioned mobile number.

                              The matter was focussed to Customer Care ([protected]) several times and Complaint No. registered on this issue are
                              i) 3834927
                              ii) 3967192

                              Till date no positive action is taken from their side. Hence it is my earnest request to look into the matter and do the needful at the earliest.

                              From: NIRMAL BHADRA
                              Contact No. [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              BSNL TOP UP — Top Up on wrong number

                              I made a topup on a wrong number and i want to cacel it
                              My OxiTransID -[protected](0) Tid=[protected]
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                                M
                                mksonly
                                from Bengaluru, Karnataka
                                Jan 8, 2010
                                Resolved
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                                Resolved

                                Sir,
                                I have paid land line bill through online on 26/12/2009 but still showing payment due. The details are given below:

                                tel. no [protected]
                                cosumer no. 1713090
                                bill no. 28598122
                                bill date 08/12/2009
                                amount Rs. 975.00
                                transaction id [protected]
                                payment id [protected]
                                trasaction date 26/12/2009,
                                time 21:11:10
                                referance code [protected]

                                please look into the mater.

                                m.k.sinha
                                E 269 sector 2 dhurwa
                                ranchi(jharkhand)
                                e mail id [protected]@gmail.com
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  J
                                  jatinder kumar
                                  from Ramgarh, Jammu and Kashmir
                                  Jan 8, 2010
                                  Resolved
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                                  Resolved

                                  Dear Sir,
                                  I am a bsnl postpaid punjab customer my Mob. No. is +91-[protected] right now i am at J&K there only postpaid mobile works due to security resins my Mobile incoming and outgoing service is blocked from today i got one sms 2 days back from bsnl your outstanding bill is 437/-. my brother went bsnl office talwara township distt. hoshiarpur 3 times they replied your bill is not generated yet so we can"t pay talk to customer care. i talked to customer care Mr. rahul today buy did not get satisfactory answer, I am working with a medical equipment company as a sales engineer my total business is on phone. please try to resolve problem.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  i have a postpaid mobile conection from longtime my bill is clear no defaulting ammout but outgoing calls are boud from so manytime i give remiders so manytimes butfail
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                                    H
                                    hs01542462399
                                    from Sikar, Rajasthan
                                    Jan 7, 2010
                                    Resolved
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                                    Resolved

                                    Deactivate from TM-gupshup and TA-gup shup
                                    i have tried to deactivate from the TM GupShup & TM-GhupShup but still i m getting the messages every day. it is a big mental anguish for me to delete those messages every hour even in the middle of the night .... pls stop it ... my no is 91-[protected] i m from Sriganganagar(Rajasthan) ... thnkyou
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    I want to stop unwanted incoming call on my bsnl north no.
                                    please stop unwanted bsna sms and calls on my no [protected]
                                    I have monthly plan for gprs prepaid but max time its network will fluctuate and i'm very tensioned with this problem.

                                    BSNL — Incoming of sms

                                    my cell no. [protected] , last 8 days i can not get any sms from aircell network. i have lodged this problem on customer care but no initiative has not taken till now ....

                                    Zone Free — receiving unwanted sms

                                    I have Airtel connection with number [protected] with name Ashok Parmar.

                                    I am receiving unwanted SMS from number 9663733 & 57886 since last 4 months. I am getting charged for Rs.3 per messages.

                                    Every day i am getting atleast 10-12. I don't know why i am receiving these message.

                                    I have converted my connection from post paid to prepaid. I have made 10-15 complaints to Airtel. Complaint numbers are W[protected] Dtd25/6/10, W[protected], 33094341 etc.

                                    Till date query has not been solved.

                                    My lots of money is being deducted from my account.

                                    Kindly help me to get rid off this unwanted paid service.
                                    Respected Sir,
                                    I have already inform to b.s.n.l office .I want to unsubscribe all the packs such as cricket pack, sm pack but nobody help me unneccasary my money is detucted every weak& every month, so i have requested to you pl. cooperate me & pl. unsubscribe all these packs in my mobile my mobile no. is [protected]

                                    thanks, Ihope u will consider me


                                    coustomer
                                    i want stop gupsup sms on my mobile no.[protected]

                                    anyone help me
                                    SIR I AM FRANCHIESSE OF BSNL .BUT I HAVE NOT GET PROPER STOCK FROM JOGINDER NAGAR EXCHANGE.THEREFORE KINDLY FORWORDS THIS MESSAGE FOR SENIOR OFFICER WHO ABLE TO TAKE ACTION.
                                    THANKS
                                    LOOKING YOUR =+VE RESPONCE
                                    RAKESH
                                    i having a monthly plan of gprs activated ...
                                    but my gprs speed compaired to others is really slow, , ,

                                    help...
                                    I WANT TO DEACTIVAT CHATING SERVICE IN MY MOBILE MY FRIEND HAS ACT IT IN MY ABSCENT IN MY MOBILE KINDLY HELP ME
                                    please stop the unwanted SMS immediately on my mbl no.[protected] and inform me at the earliest.
                                    due to poor service I Neeraj Kumar [protected] suffering highly
                                    I had paid my bill[protected] please resume my service
                                    I am bhupinder singh Cell one user. I submit my problem about third fourth time. Actually I deactivate my bsnl tune. So I again request you to Deactivate my current BSNL hello tune. My cell no. is [protected]. So please decativate hello tune Immediately.
                                    yet not rcvd settings n not gprs active
                                    My NO: [protected] Sonam: This morning my total balance was rupees 265 after calling to my frd (local call) less then one minute call, my balance reduce to 235 rupees, I soon complain to this NO: [protected] time:12:15 PM and 12:40 PM the man respond 'software not working' call after 5Pm. After then I try to call around 6:57 and 7:03 Pm no respond to my call in-did they play computerize program again and again.

                                    At pm I connect to the Internet using same number before then I have more then rupees 30 left in my account. At 9:30pm my remaining balance became Zero. It didn't stop looting...BSNL learn nothing from Anna's fight for corruption. Though my Internet Plan expiry on 27 Sept 2011... My balance got deducted.

                                    8days before 150rupees was deducted from my account without subscribing any plan simply I received sms stating thanks for subscribing TV mobile...

                                    IS THERE ANY ONLINE CONSUMER COURT TO COMPLAINT help me...
                                    [protected] my mobile no.I hav also complaint to Bsnl office again & again about my outgoing calls.Just I wanted to know why Bsnl blocked my outgoing calls.Once I contact to Jaisalmer office sothat they say to me ur outgoing calls blocked from Banswara.When I contact to Bsnl exchange Bansawara so they say me pls contact there where u purchase ur Sim.last time I hav contct to Jaisalmer Bsnl office bt there are no response abt ths problm.I have also send mail abt Jaisalmer & Banswara Bsnl office bt they hav no reply till me.




                                    Krishana Mahayach
                                    [protected]
                                    Rajasthan Citcle
                                    Respected Sir,
                                    I want to unsubscribe all the packs bcoz unneccasary my money is detucted every weak& every month. my mobile no is.. [protected]
                                    Respected Sir,

                                    I am pained to bring your notice that despite not subscribing to any SMS Pack I have been charged for last a few months against CGYAN Pack which may please be discontinued immediately. My mobile no is ...[protected].

                                    Thanks
                                    Please first of all address to consumer complaints your service at consumer cell is worst they do not respond to consumer calls and later they behave in such a fashion as they have provided all unfettered powers to deal with consumers. my cell no is is[protected], unnecessarily my money for the last 10 days is being deducted and then Iam not getting any response, close all unwanted services for which I NEVERGAVE MY CONSENT do take acdantion against your team at consumer cell in whose hands I have suffered.
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                                      M
                                      Mohamad Aslam
                                      from Delhi, Delhi
                                      Jan 7, 2010
                                      Resolved
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                                      Resolved

                                      please stop bsnl wap massages to my mobile no. [protected]. Stop WAP Actress Pack service Immediately
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      please unsubscribe all wap service massages to my mobile no. 9419556d286
                                      unsubscribe bsnl wap service and stop sending massages from 58888 to my mobile No.[protected]
                                      please stop bsnl wap massages to my mobile no. [protected]. Stop WAP Sub and Wap Bollywood Diva Subscription Actress Pack service Immediately
                                      Unsubscribe Wap Sub Actress
                                      I am customer of bsnl. i want to diactivate my wap Hvideo service on my no. [protected].as earlier as possible.
                                      wap subscription cencel
                                      I am customer of bsnl. i want to cencel(deactive) my wap subscription service on my no. [protected].plz sir
                                      I am customer of bsnl. i want to diactivate my wap subscription deactive my mobile no [protected]

                                      BSNL — wap service for unsub

                                      I am a BSNL customer. My mobile number is [protected](raj)I got the message from 58888 that Your Sub Sherlyn30 of the opened.I have complained about this earlier to custmer care but still problem not solved. Now i request you to kindlly stop this service.
                                      Day will be renewed on 28/2/10.To Unsub click here http://203.199.70.160/site/t.jsp?i=835 but given URL could not be
                                      I am a BSNL customer. My mobile number is [protected](raj)I got the message from 58888 that Your Sub Sherlyn30 of the opened.I have complained about this earlier to custmer care but still problem not solved. Now i request you to kindlly stop this service.
                                      Day will be renewed on 28/2/10.To Unsub click here http://203.199.70.160/site/t.jsp?i=835 but given URL could not be
                                      please unsubscribe subactress pack wap services before 20 april immeediatetly.

                                      my mobile no. [protected]
                                      please stop bsnl wap massages to my mobile no. [protected]. Stop WAP Sub and Wap Bollywood Diva Subscription Actress Pack service Immediately
                                      sir my mobile number is [protected] i recieved a message today from message no[protected] that thanks 4 using wap subscription service at[protected]:34.your total cost is rs.30. so please unsubscribe this service
                                      my mobile no. is [protected] please unsubscribe bsnl wap service.
                                      unsubscribe bsnl wap service and stop sending massages from 58888 to my mobile No.[protected]. M also registred a compliant on[protected] to custom care office but not responce me. Please stop seding massages from 58888 and m want to unsubscribe bsnl wap service. my mobile no. [protected].
                                      i sri debendra ku behera my mobile no-[protected] i want to unsubscribe wap hvideo pack service immediately

                                      BSNL — unsubscribe WAP service

                                      sir my mobile number is [protected]. i recieved a message today from message no[protected] that thanks 4 using wap subscription service at[protected] .your total cost is rs.30. so please unsubscribe this service.
                                      Sir my mobile no is [protected]. I received a message today from message no[protected] that thanks 4 using Wap Subscription Service at[protected]:25. your total cost is Rs. 10.
                                      PLZ unsubscribe this service As Soon As Possible

                                      BSNL — wap unsubscribe

                                      Dear sir,
                                      i have got mistakenly hvideo service from wapsub(58888).this service deducted Rs.30/-every month. It will be renewed the unsub adress is http://203.199.70.160/site/t.jsp?i=888.I can tried many times to stop this service, but this service not provided any option to UNSUB.
                                      kindly stop that HVideo service...my mobile no. is [protected]
                                      For unsubscribe the GPRS WAP services go to the site by enter these codes http://wap.indiatimes.com/pmswapdev_in/pmsdata.html?target=tilwap/tilx/txunsub.x...
                                      unsubscribe from the services you been charged monthly.
                                      Sir my mobile no. is [protected]. I received a massage today from no.[protected] and 10 rs. deducted from my a/c balance.Pls unsubscribe this service as soon as possible.Thanks.
                                      unsubscribe bsnl wap service and stop sending massages from[protected] to my mobile No.[protected]. . Please stop seding massages from 58888 and m want to unsubscribe bsnl wap service. my mobile no. [protected]
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