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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 663

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V
VINAY SHARMA
from Nagpur, Maharashtra
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SPEED PROBLEM

i am consumer of bsnl EVDO card from JANIPUR COONY, JAMMU , J&K . i have use it for last 5 months.the speed is not so good as it was told at the time of taking connection, sometimes not a single web page come though i try for the whole day.i want the service to be better.please do something....
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V
Venkatarao
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call charges in BSNL Excel

In BSNL web site it is mentioned under the prepaid tariff page in section Balance based charges; that if we maintain a minimum balance of 5000 then the call charges per minute with in the own network is 20p/min.
Iam maintaining a minimum balance of 5000 for the past three months and iam in Excel gold scheme, but my outgoing calls are not being charged as has been mentioned under the balanced base charges option.

When...
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S
SUSIL KUMAR CHAUDHURI
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HARASSMENT FOR DISCONNECTION OF INTERACTIVE VIDEO SERVICES

I AM AN EXISTING INTERNET BROAD BAND CUSTOMER OF BSNL, SALT LAKE. I WAS APPROACHED BY AN EMPLOYEE OF BSNL , SALT LAKE IN SEPTEMBER 2009 FOR TAKING CONNECTION OF INTERACTIVE VIDEO SERVICES PROVIDED JOINTLY BY BSNL AND SMART DIGIVISION PVT. LTD. THE BSNL, SALT LAKE EMPLOYEE CAME TO MY HOUSE , FILLED IN THE APPLICATION IN HIS OWN HAND AND GOT THE APPLICATION SIGNED BY ME ON[protected]. ALTHOUGH THE APPLICATION NO.10027218 WAS DONE ON [protected]...
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B
Baiju
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS

In my Student Suvidha Connection 2000 sms is free per month. From yesterday onwards (31.12.09) they are charging Ps. 80/- per SMS. When I am equiring to the BSNL customer care (for getting Customer CAre I want to suffer the BSNL boring advertisement for more than 12 minutes) they are replying that in all festeval season they will charge in the same way. It is just against the contract between the customer and BSNL.....
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S
shailendra kumar namdeo
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pin blocked

Dear Sir,

Today my (prepaid mobile Cell One) no. [protected] pin has been blocked.
Please send us PUK Code for activate of above mobile.
My sin No. is[protected]

Thanks
Shailendra Kumar Namdeo
7/231 Madhuban Para Bhanu Pratap Plot
Raigarh
Chhattisgarh
Pin - 496001...
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P
pragalathan
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rent

B.S.N.L - Broad band connection (home 750) - shifting to the current residence - inordinate delay-broad band rent write off for transition/idle period- requested regarding-reg.
Ref:1)My telephone no:[protected]HOME BB-INOTH-NON OYTGEN.
2)My application (for shifting)dated 27.11.2009
3) My letter no.AEE/PF/2009/ dt[protected] addressed to sub divisional officer(P) BSNL., Virudhunagar
Kindly refer my letters under...
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C
C B Abyshekar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone Dead

My telephone No 2414 3740 (Registered under Duncans Industries Ltd)has not been working since last 4 days.I cannot even lodge a complaint as complaint numbers are not available.BSNL advertises and want us to take Broad Band etc and if this is the service imagine what will a poor consumer like us will do.Please take up the matter.

Thanks

Abyshekar...
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R
Ralesh singh rawat
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsubscription of wap services

Please unsubscribe http://203.199.70.160/site/t.jsp?i=743 and http://203.199.70.160/site/t.jsp?i=835. My mobile no. Is [protected]...
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R
ravishanker nemala
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

registration confirmed but not installed

I have got confirmation of landline registration (bsnl), documents has beensubmitted but landline instrument not yet installed .
registration confirmation on 22-dec-2009
please arrange instrument installation as early as possible,....
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S
S.SARAVANA KUMAR
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Line with Lot of distrubance

Sir, my land line is[protected], Tamil Nadu - Hosur, Past one and half month problem with the line, i could not hear the voice of other end person, lot of disturbance (heavy noise like , sparking sound) i registered a complaint(198) through phone more than 6 times, but simply they closed my complaints without rectifying it , when i register every time it considers as a new complaint(means already registered complaint closed), two weeks...
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W
www.22sd
from Delhi, Delhi
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BSNL Data Card problem

Dear Sir/Madam,
I have a BSNL Data Card (Wireless Internet) connection(CDMA No.-[protected], ESN-11EF752C), which
is not working properly from the very first day I bought it. Its maximum download speed reaches merely 5 kbps. and it cannot be connected to internet several times. I lodged complaints a considerable number of times, but have not get any solution. The customer service officer said he had nothing to do. So,...
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M
mahipal
from Wardha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscription of chatting 51819

I want to unsuscibe this meaningless service which is provided by no. 51819 on bsnl mobiles. the so called dating service without my consent renewed and Rs. 30 deducted from my prepaid balance. I do not want this service. they should ask before renewal. It is fraud played on customers. My mobile no. is [protected]. Please get deactivated the so called Dating Service from my said number....
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U
Udaya Sankar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Haven't got a connection after 2 months

I have applied for a BSNL broadband connection in the month of October. The work order number is 45026383. I did call the BSNL grivence cell. Instead of registering a complaint, they gave me the BSNL office number to check what has happened. Finally we got the number of the JE, and he said they will give it. And two months have passed and nothing seems to happen.
Will they refund the 500 which i paid?
In this age of broadband...
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S
Sendhilnathan.N
from Thrissur, Kerala
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Non refund of deposit for land line after cancellation

Sir,
I have surrenderd my land line connection(instrumnet owned by me) bearing No22602397 on 24.10.09 vide receipt No 627.But sofar the deposit amount has not been refunded.This may be looked into and arrange to refund the same erly. The entire billing dues were settled against bills immediately. The immediate refund or a line of reply will be accepted with thnaks....
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D
deepak
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excel student power plan

dear sir, i belong to shaheed bhagat singh nagar, punjab.
i want to know that from where i can get a new excel power plan. bsnl customer care is not telling me anything abt dis,
i want to buy a student pack, can u help me. if yes pcall me or mail me,
my no. is[protected]
thanx.
i am pleasedi[censored] could solve my problem....
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N
Narsing Rao Chidre
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL fails to rectify my problem

Sir,

I C. Narsing Rao resident of Bela Colony, Shalibanda, Hyderabad using BSNL, Excel prepaid Power Pack Service i.e.[protected].

I would like to bring to you that, from last two weeks while giving a complaint to the customer care i.e. on [protected] again & again after 24 hours. B'se whenever I give a complaint they are asking me to wait for 24hous. If not solved please call us. My complaints are...
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N
Niranjan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

usage meter is not working well.. showing meaning less download

Hello Sir..
Dataone is not tracking download upload usage well..
I have 500-c plan of dataone.
the site data.bsnl.co.in..showed me the usage of the internet.. i haven't downloaded anything in the particular time but now my internet usage limit exceeded without downloading... .. I have downloaded in the free download time but it has been added my free usage download in the payable download... really amazing service...
+2 photos
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H
Harikrishnan S
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of BT ON MOBILE

I have activated BT ONMOBILE on my BSNL mobile
i would like to deactivate it now
i have called many times to BSNL customer care to deactivate the service
nothing happened
please do the needful

My Mobile No: [protected]

And send me a message after deactivation to my mobile

Thanks De-Activate-BT-ON-MOBILE...
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A
ATUL SHARMA
from Varanasi, Uttar Pradesh
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NOT TRANSFERRING THE LANDLINE PHONES AFTER 5 DAYS

Respected Sir/Madam,

We are our customer from last 8 to 10
months the no's are[protected], 2702368 on the name of Indo Arya.
last week we are Shifting our office to the New Site and we will made a
complaint to your bsnl office for shifting our Phones Cooection the
Complaint no's are 50161 & 50162 bt dated 22-dec-2009 bt till date our
phones...
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M
Mohamed Sirajudin
from Kolkata, West Bengal
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charging Rs, 5/= per day

Dear sir

I don't know when I am subscribed the FOM video downloading fascility from my mobile phone. One day suddenly I received a message from the number[protected] " thank you for the subcrition" as a matter.
I wondered , after some time five rupees deducted from my account. After that I received a service message from BSNL as Call charges deducted five rupees to the number [protected]. Which number is...
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