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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 668

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U
umesh chandra
from Mumbai, Maharashtra
Dec 13, 2009
Resolved
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dear sir,
we purchase a BSNL mobile handset ( one year gaurantee) from GUNGUN COMMUNICATION railway road Ganjdundwara distt kanshiramnagar uttar pradesh.
we used only one months with this mobile handset in purchase date the 9.11.2008 and i give up bsnl G200 CF handset to gungun commounication in december 2008.
our mobile handset not repair refund back today please help me thanks
BSNL- G 200 CF
MOB- [protected]
IMEI NU- [protected]
BILL NU - 2729
DT- [protected]
Aug 14, 2020
Complaint marked as Resolved 
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    R
    rohit shrivastava
    from Hosur, Tamil Nadu
    Dec 12, 2009
    Resolved
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    respected sir,
    i'm rohit shrivastava residence of 36,ratan colony,sonbaji ki wadi,chitnivispura,mahal,nagpur,pin 440002.huge problem facing our colony bec we required more connection. DP not supporting all connection
    Aug 14, 2020
    Complaint marked as Resolved 
    This is a frustated customer of bsnl prepaid number i am facing problem of deduction of my balance without making any calls neither using gprs services and what kind of Customer care executive recruit by you people they dont know how to treat customer they dont know how check details always your software is in updation and dont know single word of english it does't matter but atleast give inforamation i am calling from 10/12/2009 till date that i want to details how my 105 rs get deduct and balance is 0.0 rs and i log a complin complin number is 3473552 dated 12/10/2009 at7:15 P:m. but no resolution, after that i recharge my prepeid number 110/- on 12/12/2009 Ref no:[protected] and after some time when i check my balance is 99.73 again i call ask for the reson they say "kya main detials check kerne key liya apka call pratiksha main rakh sakta hoon " i said ok then agin he repeat ""kya main detials check kerne key liya apka call pratiksha main rakh sakta hoon " the i said ok take your time th agin he reply "kya main detials check kerne key liya apka call pratiksha main rakh sakta hoon " i got hyper then he teaches my manners...i mean bsnl cant pay to customer care executives there salaries? are they doing job without any payment or you provide services without any cost...the 3rd class hopeless services provide by you people
    1.Airtel is best
    2.vodafone is best
    3.and tata indicom is also good
    but BSNL due bad customer care executives you are loosing your reputation day by day.
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      D
      dr ajay
      from Bemetara, Chhattisgarh
      Dec 11, 2009
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      sir,
      i,m from bhilai chattisgarh ,i wanted to purchase the bsnl nic card from bhilai, but they r saying its not available here from many days...i,m suffering this unavailability since many days .kindly help
      sir,
      I'm from Salem, Tamilnadu, I want to purchase the BSNL NIC card from Salem, Tamilnadu. But they r saying its not available here from many days...I'm suffering this unavailability since many days .kindly help me..Plz..
      sir
      I am from Kadipani-Kawant-Baroda GUJARAT, I want to purchase the BSNL NIC card form Chhotaudepur Dis, Baroda Gujarat, But they told me that card is not available here as well as our Baroda Store. Hence we are away from city area and we want to connect ourself with internate through this card. Please help me to get this card, After receiving my card my other friends are also to interest to purchase this card.
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        M
        M. A. O. Prebhath
        from Hiranagar, Jammu and Kashmir
        Dec 11, 2009
        Resolved
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        Resolved

        I have purchased a mobile connection with handset from BSNL through their distributor ADS Services under their scheme known as "Bundle". From 1st December onwards my mobile is showing Limited Service. I have filed a complaint with their call centre and the complaint No. is KT - [protected]. Till yesterday they are not rectified the problem and I have contacted their office at Kammanahalli and they are not bothered to rectify the same. Later I checked the reliability of the IMEI No. [protected] to SMS No. 53232 and got the reply that the IMEI No. quoted in the mobile hand set is bogus.
        Therefore I request the forum to take necessary steps against the BSNL for selling these types of illlegal activites and make sure that the customers of these handsets are property compensated.

        Thanbking you,
        Yours Sincerely,

        Sd/-
        (M A O Prebhath)
        Aug 14, 2020
        Complaint marked as Resolved 
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          K
          krishnakumar a.n
          from Mumbai, Maharashtra
          Dec 11, 2009
          Resolved
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          Ihad surrendered my telephone 28562318 on october 5th at Bangalore and applied transfer the telephone to Dombivli at the below address.

          KRISHNAKUMAR A.N
          B-6 SREE SWAMY CO-OP HOUSING SOCIETY
          KOPAR ROAD , DOMBIVLI WEST.

          Requested order also given their kopar exchange two weeks back. Till today no one come to touch with me to install the line.

          Becaue of poor workman ship BSNLs losing their revenue as well as their reputation.

          Kindly open your eyes, and do the needful at an earliest.

          krishnakumar
          mob; [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
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            S
            S.RASIAH
            from Tellicherry, Kerala
            Dec 11, 2009
            Resolved
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            Resolved

            I am S.Rasiah living in Trichy my telephone connection[protected] from TRICHY-O Exchange BSNL. Last two week my land line conntion not working. I Have made several complaints to the local authorities. Yesterday only the phone line fault is set right. But still i am not getting DSL Lamp in my Modem for accessing Broadband connectivity. Kindly set right the fault immediately.
            Aug 14, 2020
            Complaint marked as Resolved 
            My landline number is[protected] and its not working for past 2 days. i have complaints to the number as follows[protected] but no action is taken so far. so kindly request to correct my landline connection.
            hi my landline no[protected] one year near (12 month or 365 days) so correct my landline connection. is not my payment retten you. note: iam working in kuwait.my no[protected]. plsase any do it..i am more then time booking but nothing by thank youuse.ok .
            hi my landline no[protected] one year near (12 month or 365 days) so correct my landline connection. is not my payment retten you. note: iam working in kuwait.my no[protected]. plsase any do it..i am more then time booking but nothing by thank youuse.ok .
            My father landline number is[protected] and is not working past 3 months.I complained through telephone but no action is taken so far.I reques you to rectify this connection.
            res.sir,
            my tel.no.is 2655091 is not working since last 1 month.i complaint regurally.but there are no attention in my complaint. i have also brod band connection.sir after 3 day i will disconnect my telephone if it will work properly. thanx. my cell no is [protected]
            My landline number is[protected]. Complaint booked 2 days before.
            Complaint is - there is no dial tone( Phone dead) and broadband is not working.
            Kindly rectify the fault as early as possible.
            thank you.
            v.boopathi from trichy(KK-nagar area)
            My landline number[protected]is not in working condition for the past
            20 days. I have launched a complaint to the Telephone department last
            week but till date the issue has not yet been resolved. 10 more time
            complaint in our near Bsnl office. But they aren't responsible. Please
            take necessary action in this issue and do the needful without delay.
            U.Adaikalaraj, Our Ph.No: is[protected], for the past 4 days, the Internet connection is not working and local BSNL office has not worried about that and they are not in a position to hear our voice . So we do not know, where we have to intimate about this problem.
            So Please take necessary action to get our Internet connection.This type of lethargic activity only lead us to get private connections.
            Hai Sir/Madam

            We are From Dr.Agarwal Eye Hospital Thillai nagar 5th cross trichy.

            Our landline number is[[protected]] and its not working for past 2 days. i have complaints to the number as follows[[protected]] but no action is taken so far. so kindly request to correct our landline connection.
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              R
              Rajesh Punia
              from Sikar, Rajasthan
              Dec 10, 2009
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              I recharged my Bsnl Prepaid connection on 28th November by Rs 300 for getting facility value added service of free local bsnl to bsnl unlimited calls. In this respect, i also got the message from the company regarding the successful recharge has been done. But till date the facility o[censored]nlimited calling on bsnl local connections has not been activated in my account.

              I also inquired the customer care service and personally met JTO, Commercial (mobile), BSNL, Jodhpur and from that i found that nothing has been credited in my account in this respect.

              Due to this default, i already spent Rs 500 due to non activation o[censored]nlimited bsnl to bsnl calling.

              So kindly consider my complaint and start my facility as soon as possible or credit the balance of Rs 300 recharge into my account.
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                T
                ttraja
                from Palghat, Kerala
                Dec 10, 2009
                Resolved
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                I use a mobile post paid connection for the past 5 years in Chennai. From the begining the voice quality is so bad. Voice gets disconnected (No voice condition) happens when I make a call or receive a call. When we complain to BSNL officers., they do not respond at all. Thye say it will improve. But five years is to too long a period to improve. The complaints do not reach the top brass. The officers offer to replace the SIM card while the problem is not with the SIM.

                By seeing the 3G propaganda, I got my connection upgraded to 3G. But the problem remains same.
                Does it mean BSNL does not want to provide good service so that private players can do more business. Are the senior officers of BSNL are invllved in any such scam?
                Can any one else have simuilar experience?
                Aug 13, 2020
                Complaint marked as Resolved 

                BSNL Mobile — Bad Service

                Dear
                Madam/Sir

                Bsnl Mobile Customer Service Very Bad Service

                Customer Service Represntative ko baat karni nahi aati
                kehte hai k Hme Kush Nahi pata

                my contact no...[protected]
                I agree, very bad service. We have to wait atleast 15 -20 min to connect to the customer care people. They are not well trained. Till date i have lodged ~ 10 complaints but none of them solved. Useless service. Even in the customer care centres they will not respond properly

                BSNL — Poor mobile connectivity

                Dear sir,
                this is to inform you that we are not getting proper bsnl mobile connectivity b'cause of poor networking problem at Adarash Nagar area in Sawai Madhopur Distt. Kindly arrange to improve the quality of bsnl mobile networking / tower.
                thankx,
                - ashok jain
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                  S
                  SUBRAT KUMAR MISHRA
                  from Delhi, Delhi
                  Dec 10, 2009
                  Resolved
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                  Resolved

                  Dear Sir,
                  I got a message "Thanks 4 Using Wap Subscription Service at[protected]:10.Your total cost is Rs.30". But the thing is I had never subscribed to any wap connection because I have the full access to internet in 99 unlimited plan of BSNL. and also I have unlimited net in my office.
                  When I call to the call center of BSNL ([protected] At 7:37pm on[protected] and explain my problem , the customer executive without solving my problem talked rudely and drop the phone. Again I called up and explain the same but they said wait ...and I wait for 10min and then the line was drop.

                  Thats all and Waiting to your favorable reply..

                  Thanks
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  sir i request sevrel time for discnect chat servise to your custmer care officer and he assuer me that chat service on your mobil no. [protected] was disconected but your chat service provider debit my balence with Rs. 30/ . This very bad thing enquire into the matter and taken action. please credit my a/c with rupee 30/ imediatlly. Otherwise legal action taknen at distt consumer fourm. Due to your chetting services i intend to change port.
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                    M
                    manas mohapatra
                    from Delhi, Delhi
                    Dec 9, 2009
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                    i am using one Orissa-77 sim card of BSNL through which i am using the GPRS service(Rs.99/ month plan). but everytime whenever i try to to download anything from rapidshare links, it shows that an error has occured since your IP adress is already downloading a file ..... no download is possible through it . please kindly suggest me what to do.
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                      J
                      Jyotishna
                      from Delhi, Delhi
                      Dec 9, 2009
                      Resolved
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                      Resolved

                      UNSUBSCRIVE WAP SERVICES
                      I am a BSNL customer. My mobile number is [protected](Utter Pradesh East Circle).Accedently has subscribe the wap model 30 service from india times 58888 on Sep-2009. Every month deduct Rs.30.00 but I never intrested in your Sub Model of the Day will be renewed on 02nd date of the month. Every month the message from 58888 that http://wap.indiatimes.com/wapsub.htmlt=subwaptextoi30&p=nw& pl=home&a=1&id=&ty=Latest on date 02.12.2009
                      So, soon unsubcrive thish wap service, otherwise Ican'nt afford thish & BSNL service.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        M
                        Mothanga Geervani
                        from Chennai, Tamil Nadu
                        Dec 9, 2009
                        Resolved
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                        Resolved

                        From,
                        Mothanga Geervani
                        "Nithya Nivas"
                        Kannome
                        P.O. Ezhome
                        Pin 670334
                        Kannur
                        Kerala
                        To,
                        The Authorities

                        Dear sir,
                        My phone connection number is[protected] and consumer no.is 817992. And this phone number is dead some times and there is noise since 03 month above , i have made many complaints on your toll free number but no action has been taken yet. Due to this i am facing many problems so it is my humble request to you, kindly look into this matter seriously n resolve.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        i am not receiving hard copy of the bill and if i want to get it for other purpose your web page is also not having such option. overall very poor service by bsnl.
                        mobile service so much poor. not receiving the calls nor sms.
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                          S
                          suniltaparia
                          from Kotdwara, Uttarakhand
                          Dec 9, 2009
                          Resolved
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                          Resolved

                          Dear Sir,

                          I have taken a new Broadband connection from BSNL SHIVALIK NAGAR(Haridwar, Uttrakhand)) office recently & applied for a wireless modem. They provided me the wired modem saying that the wireless modem is not available right now & u will get it in next 4~5 days & we will replace the wired modem soon. But its almost a month now & they are not changing it causing a great problem to me.

                          Kindly look into the matter & arrange to get it rectified soon.

                          Thanks & regards

                          Sunil Taparia
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          dear sir,
                          i have a bsnl broadband connection can you please told me how to change password of broadboand.
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                            S
                            sanjukta banerjee
                            from Kolkata, West Bengal
                            Dec 9, 2009
                            Resolved
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                            Resolved

                            sir,
                            i need to know the incoming call numbers in my bsnl landline number which is[protected],on 14th september,from 7p.m to 8p.m.
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            LANDLINE PHONE — Fixed only incoming Calls on my Landline Telephone

                            Sir,

                            I submit my application for the purpose of my Landline phone number. I have only facility of incoming calls i.e. Sulabh Youjana of Rs.120/-.

                            My Telephone No. is 26056446 on Somwar Peth area.

                            I have given my Residence Address also

                            Sandeep Ashok Kulkarni
                            142 A Somwar Peth,
                            Pune -411 011.
                            Ph. No. 26056446

                            bsbnl land line — unwanted sounds during call

                            The telephone has unwanted noises during call and unable to hear the communication.

                            BSNL Landline — To know the Incoming call numbers

                            Sir,
                            I need the incoming call numbers to my land line on[protected] from 8:00 pm to 9:30 pm... Its very urgent sir please help me... My land line number is[protected]
                            Sir,
                            I need the incoming call numbers to my land line on 4.12.2009 from 10:30 pm to11.00 pm... Its very urgent sir please help me... My land line number is[protected]
                            sir its very very important because...
                            somebody missuse this number Sir...i want to who is calling this time...please sir.kindly help me...
                            Sir,
                            I need the incoming call numbers to my land line on[protected] from 09:30 pm to 11:30 pm... Its very urgent due to some personal family problem sir please help me... My land line number is[protected]
                            Dear Sir,

                            I have unwanted calls coming to my residence number ([protected]).

                            Due to this I want to enable Caller ID service on my line and fix a called ID device to trace unwanted and disturbing calls.

                            I tried calling my local exchange but no help advised for last two weeks. Please advise whom to contact and whats the procedures.

                            Thanks / Anwar

                            BSNL Landline Number — Landline

                            Hi BSNL Customer care,

                            I am Rajesh living in Chrompet. My landline number is 22652549. The outgoing call is not working and only incoming call is coming. Please look into this and fix this immediately.

                            My mobile number is [protected].

                            Thanks
                            Rajesh
                            p9h[odipjh[odjbl[xkjcbl'kfjh[dfj[lhj]oihjospfdjhfpkjhdfpjhdpkljhdfphjdsl;hj...
                            I need to know the incoming call numbers to the bsnl landline number which is[protected], on 7th April from 5p.m to 10p.m.How can I get it at the earliest? Please it is urgent.
                            dear sir,
                            I am a resident of thrissur, kerala.I need to know the incoming calls to my landline[protected] from 10th april 2010...kindly let me know the numbers at the earliest.its very urgent..
                            My mother is a 77 years old lady staying alone receiving some unwanted calls during last 2 months in her telephone no.[protected] specially at her resting time. There is no caller ID. A female voice from a very near location watching all her activities and calling my mother. She is frightened and her Blood Pressure also increasing.
                            Sometimes the voice also informed her about a bomb blasting at gariahat bridge or Ramkrishna Missan, Golpark. Do we inform it to the Police Station ? Please call me ([protected]) or mail me (tutuldasgupta.[protected]@rediffmail.com) to solve the problem.

                            Tutul Dasgupta
                            (Daughter of Late Debesh Prosad & Gita Chowdhury)

                            BSNL Landline Telephone — phone is disturb call

                            my phone instrumenet & old wire distarb any call. i attend phone call talking after phone is cut, please immediate my solve my problem urgently.


                            my no. is[protected] jodhpur)
                            Rajasthan
                            Respected sir
                            i want to know about receiving calls on my landline no. which is [protected], from 12th April to 18th april, 2011.it is very urgent.plz informe me on my id (prabhwahid [protected]@yahoo.in).plz thanxxxxxx

                            BSNL — DISTURBING LADIES IN MIDNIGHT

                            Sir /Madam
                            from this mob no 91-[protected] daily i am getting miscalls,
                            sometime he speaking very badly.also ..i inform to husband also .he called him and
                            gave warning also but there is no use . so kindly ask to someone to help me to solve...

                            Landline — incoming unwanted calls

                            hello sir i want incoming call records of today urgently and my landline nos is [protected] and my email id is [protected]@gmail.com

                            telephone — disturbing incoming calls

                            I have a caller id equipped bsnl landline connection. I am getting purposeful unwanted and disturbing calls since few weeks from a particular unknown person from various numbers (not suggestive of any location) , probably internet calls from abroad.The numbers are not even similar. How can I stop this? Is there a way to trace the person or his whereabouts?Where do i complain

                            BSNL — need landline number

                            sir i need konjeti prabhakar rao landline line number.. he is my friend i missed his number he is staying in khammam district so please send his no..
                            i want to know about incoming and outgoing calls detail on my landline no. which is[protected], it is very urgent.plz informe me on my id (suguna.[protected]@gmail.com).plz plz plz ...
                            I wanted to who called on our landline no.[protected] on 24th July 2013 between 6.30pm to 8.30pm, its really very urgent plz help me at [protected]@gmail.com
                            Sir,
                            I need to know the incoming call numbers in my bsnl land line number ([protected]).Iwant only the incoming details of[protected] before noon..

                            need to know incoming call numbers - Comment #2018817 - Image #0
                            Hi,

                            Please help me in finding the details of a person who called between 10:45 PM to 11:30 PM (12th July 2014).

                            please please help me in finding its urgent.

                            My number is[protected]Tiptur taluk code is 08134, Tumkur D, karnataka)

                            Please mail me the details to my mail id ashwinivm.[protected]@gmail.com


                            Thanks in Advance,
                            Hi,

                            It will be there in the Monthly bill. If not there you can request the same in nearby BSNL office.

                            Hope this helps
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                              A
                              Amit Kumar Singh
                              Dec 9, 2009
                              Resolved
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                              Resolved

                              Hi,
                              I am a BSNL Cellone customer ([protected]) in bangalore. Since 8th December I am getting SMSs from 52906 (or[protected] and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.
                              Please let me know how to get rid of this problem and also how to recover the lost balance.

                              thanks
                              -Amit
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              sirius chemicals — unwanted sms on cellone

                              I receive frequent unwanted sms on my mobile, I want to get rid of such unwanted sms on cellone mobile

                              CellOne — unwanted service providing

                              Dating service is being provided again without demand.Requested to delete the dating service permanently on my mobile phone [protected]

                              Govt.Service — stoping un wanted calls and sms's

                              Dear Sir/Madam

                              Please stop incoming calls and sms from Idea immediately on my cell No.[protected]
                              I get hundreds of commercial unwanted SMS on my mobile 2 tons o[censored]nwanted emails on my accountso that I waste my time in deleting Sms & email . The wanted is overlooked in this process. Once I got a commercial email at midnight. i was frightened to read as I thought some near dear got ill. At 62 I can not afford to suffer like this.
                              Dr sushma Gupta
                              ex. Prof'& HOD Physiology
                              GSVM Medical College
                              Kanpur

                              BSNL Cellone — UNWANTED MEESAGER

                              I am the consumer of BSNL Mobile and i have been provided the Mobile No. [protected].. i have been receiving the calls from [protected] that they are receiving SMS from my mobile, , , , but for your kind information i have not sent any kind of SMS to this mobile neither i know the above mentioned mobile no. user.

                              When i called over the Customer care they are not ready to lodge my complaint nor ready to verify what exactly happened why the above mentioned mobile is receiving SMS from my mobile when actually i have not sent..

                              This problem has started since 23.12.2008...

                              Now i would like request you that kindly instruct the concerned department regarding the above said problem and get me out of the unnecessary mental tension.

                              I hope you will help in this regard to solve the problem as early as possible.

                              P.Thimma Reddy

                              Formula 1 — Where can i get formula 1 Alerts

                              Hello

                              I want to activate Formula 1 alerts for my mobile phone how i will do that one?

                              regards
                              ramesh
                              Hi,
                              Now you can have the latest news on Formula 1 when on the move.
                              Subscribe and get F1 SMS alerts on your mobile phone.
                              You just have to text REGFONE to 55055. Subscribe to the SMS Pack and you are all set to be in the thick of F1 action.

                              *Offer opens to IDEA & SPICE Subscribers only
                              The subscriber will be charged Rs. 3/- for the 1 SMS
                              Subscription charges per month – Rs.20/-

                              BSNL — to unsubscribe astrology alert

                              Dear Sir,

                              My mobile no. is [protected]. Please unsubscribe the SMS astrology alerts received from 56505 every day.
                              Even I am getting since last 2 -3 days. Today till now got 2 sms ( Now its 2.05 p.m) and Rs 2 got cut from my prepaid balance. Please help me anyone know about this.
                              Hi,
                              I am also a BSNL Cellone customer in bangalore. I am also getting SMS from 52906001 and there are charging 1 Re per SMS this happened twice to me first one was on 30 Nov 5.20 pm and second one was on 9 Dec 11.07 am. I have called customer care thrice(obviously negative reply), first time there said you might have subscribed to some service check it using *456*00# (I have not subscribed to any services) and call us back. when i called second time there said the system is down now call us latter. the funniest thing is when i called third time they them selves where not able to trace whose number is this. there assured me there will send me the SMS after tracing within two hours. Now its almost 24hrs no reply from them. let me try calling them tomorrow. lets hope we will get our money back :)

                              Thanks
                              Sujeeth
                              Date: 10/12/2009, Coimbatore

                              Hi,
                              Today, I too had received the unwanted SMS twice from 50906001 and Rs.1 got deducted for each SMS. Please inform me to call which number to complain. I'm a prepaid BSNL Customer. For such fradulant debit, I should file my protest immediately. Hence help me out. Is there any way to stop receiving mails. Inform me if any?

                              Thasnks,
                              Hemalkannan
                              I'm also receiving sms from 52906001 and Re. 1 is deducted for every sms received. I didn't subscribed for any such type of sms. I'm a BSNL prepaid customer. Please inform me how to stop getting this sms.
                              I'm also receiving sms from 52906001 and Re. 1 is deducted for every sms received. I didn't subscribed for any such type of sms. I'm a BSNL prepaid customer. Please inform me how to stop getting this sms. MY NUMBER IS [protected].
                              Hi,
                              I am a BSNL Cellone customer ([protected]) in Hyderabad. I am getting SMSs from 52906 (or[protected] and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number...
                              Hi,
                              I am also facing the same problem. My number is [protected], Hyderabad. How to proceed on solving this problem? can anybody suggest. The sender[protected] should be legally punished
                              hi
                              i am getting unwanted messages from '52906'.and each day india plays cricket i lose 3rs.i would definitely appreciate help

                              prepaid Sim-card — Forcibly cut money everyday without mine subscription

                              Hi,
                              I am " [protected] " (Pune).I havenot subscribed jokes sms facility on my mobile, but jkes have been sending me from 543212 , when i called to customercare he received the call and then cut my call, i agained called and lodged complain , my Reference No. is 0 "[protected]" , he assured me that it is not fault from my side and it is deactivated by him, and my money is going to be returned with in 4 hours.
                              But just after this money has been again deducted from my balance, when i again tried then got that my cell no. is blocked against customercare no..I gain tried another day he assured me in a same way lodge my complain, my other reference no. is "[protected] "... Has AIRTEL started collecting revenue through this new mode ? It must think about its reputation and goodwill in the market.
                              From,
                              [protected]

                              BSNL — Fraudulent SMS

                              HI,

                              My telephone number is [protected]. I received an SMS stating if I answer 15questions I will get Rs 10,000.00. I answered all the 15 questions and Rs 3.00 was deducted for each SMS that I replied. I got all the answers correct and after the last answer I received an SMS that the offer is closed for the day. It is purely a case of fraud. I want to take it further.
                              Each day India plays I lose 3 Rs. I want to de-activate this service.
                              i want to register for do not disturb.please give me that facility.
                              Hi,
                              I am a BSNL Cellone customer ([protected]) in Maharashtra. I am getting SMSs from 52906 (or[protected] and 3 Rs. is deducted from my prepaid balance everyday for this. I want to stop all this type of sms from 52906.
                              Please let me know how to get rid of this problem .

                              thanks
                              To unsubscribe from the 52906 check the codes for unsubscribing the service at the following site and send the sms.U can also get codes for other numbers.Hope it will hepl u all.I have also been through this problem.
                              You can also type '52906 sms unsubscribe' in google and find this link on the 1st page.
                              http://www.ap.bsnl.co.in/Web%20site/Activation%20and%20Deactivation%20of%20SMS%2...
                              Hi
                              Similiar is my problem. Whenever there is cricket matches, 52906 deducts Rs. 3 per day. This service has not been subscribed. Fraudulent Act by the Company. BSNL should seriously look into the matter. Otherwise Consumer Court and other option is open to protect many others who are suffering from this kind of activity.My Number is [protected]
                              Hello All
                              I am also receiving the same SMS from above mentioned numbers[protected] and 52906) since last one month every day. Balance from Prepaid Account deducted by Rs 1/- every time. I had made complaints to BSNL's Mobile Service INDORE(MP) office last week, the technical officer send an e-mail to some one with my mobile number but these messages did not stop till date. Today I have talked to the BSNL customer care(Phone No 1503), this time executive told me to send the SMS as follows to the number[protected] or 52906)

                              UNSUB ALL

                              Initially when I tried to send the above message(UNSUB ALL) to the number 52906001, message failed but when send this message to 52906, I have got confirmation "Dear Customer your service will be deactivated shortly !", I hope that Prepaid Balance deduction without any reason will be stopped.

                              I also suggest all of you to make a written complaint to the BSNL and also take action against them in Consumer Courts of your cities . I am also making a written complaint to BSNL to get back my money from them which they had taken away by using unfair means and practices.
                              Visit
                              http://ncdrc.nic.in
                              or
                              If your problems is not solved by any means you can make complaint to PG Portal of Government of India at
                              http://pgportal.gov.in/
                              Hi,
                              I am a BSNL Cellone customer ([protected]) in varanasi. I am getting SMSs from 52906 (or[protected] and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.
                              Please let me know how to get rid of this problem and also how to recover the lost balance.

                              thanks
                              I am also a BSNL Cellone customer in Chennai. I am also getting SMS from 52906001 and there are charging 1 Re per SMS this happened twice . I there assured me there will send me the SMS after tracing within two hours. Now its almost 24hrs no reply from them. let me try calling them today Mobile No:[protected]
                              Hi,
                              I am a BSNL Cellone customer ([protected]) in Bareilly UP. I am getting SMSs from 52906 on cricket alerts and 3 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.
                              Please let me know how to get rid of this problem and also how to recover the lost balance.
                              It is indeed a matter of great distress that inspite of several complaint to call centres and written complaint to Mr. Raijiwala of surat telephones, I am still getting unwanted mesgs from 52906 and every day they are deducting Rs. 3/= for being charged. My mobile NO. Is [protected].
                              Could I know that the bsnl management is so inefficient that they can not stop this nuisance to the sr. citizen and heart patient like me?

                              Rajendra Karnik
                              [protected] surat
                              Hi

                              My cell Nos. is [protected].I have also received 3 un-wanted and un-opted value added service SMSs viz. (1). on 09.08.10 activating service of word-BSNL alert service and immeadiately charged and dedeucted Rs. 10 (on weekly basis) from my prepaid balance and (2). on 27.07.10 Rs. 10 and activating service of Bollywood-BSNL alert service and immeadiately charged and dedeucted Rs. 10 (on weekly basis) from my prepaid balance both from 51234010. Likewise, on 30.07.10 received SMS on 30.07.2010 activating service of cricket-BSNL alert service and immeadiately charged and dedeucted Rs. 30 (on weekly basis) from my prepaid balance. All above value added services were never opted by me and I have never sent SMS for activation of the said services. I have contatced so many time to your service no. 24365 but I could nover get the satisfactory reply or any kind of help from them. I think that they have been put the wrong name as Custom care service(unit).

                              Pl.let me know how can I get rid of these problem and how can I recover the lost/deducted balance otherwise I will close and surrender this BSNL prepaid SIM.
                              Hi

                              I am the same person Rakesh Jain having M.No. [protected] posted the complaint above. Just after posting my complaint yesterday on 09.08.10, the BSNL-Cellone did the limit, 3 more value added SMS service have been started by the BSNL-Cellone without my consent and opting and sending SMS for activation of such value added service. three services are 1). word-BSNL alert service started at 16.55 on 10.8.2010 deducted Rs. 10 (weekly basis) and 2) Astrology-BSNL alert service started at 05.43 p.m. on 10.08.2010 deducted Rs. 10 (weekly basis)both came from 51234010. Third service is Megacombo-BSNL alert service at 05.48 on 10.08.10 dedcted Rs. 50 (monthly basis) came from 51234050. I have recharged the voucher of Rs 100 in my sim.yesterday, out of which Rs. 70 was deducted from my balance toward these value added services. I made three times complaints to Customer Care at[protected], but their representatives could not give the satisfactory reply and when I ask for their highers up phone oe cell nos, they refused to give tha same. If thier such male and fraud practise of deducting the money toward un-wanted and un-opted value added sms services, I will have no option left but to move to Consumer walfare Court to regain my loss.
                              Hi,
                              I am a BSNL Cellone customer [protected] in Gorakhpur UP. Since a month, I am getting SMSs from 52906 and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.
                              Please let me know how to get rid of this problem and also how to recover the lost balance.

                              reply by mail to unsubscribe that unlegal service from 52906.
                              my email id is
                              [protected]@gmail.com
                              [protected]@yahoo.com


                              thanks
                              Guys try the below:

                              UNSUB CKT - To unsubscribe cricket score
                              UNSUB SPO - To unsubscribe sports
                              UNSUB CRI - To unsubscribe cricket statictics

                              Send this to 52906
                              Symbiotic (Short Code: 52906)
                              Category Service Name Price No of Alert To subscribe To Unsubscribe
                              Video RingTone Video RingTone 5.00 Pull based SUB VRT NILL
                              News General News 1.00 2 Alerts / Day SUB NEWS UNSUB NEWS
                              News International News 1.00 2 Alerts / Day SUB IN UNSUB IN
                              News Local News 1.00 2 Alerts / Day SUB LOCAL UNSUB LOCAL
                              Life Style Cosmo Tips 1.00 1 Alert / Day SUB COSMO UNSUB COSMO
                              Life Style Friendship Message 1.00 1 Alert / Day SUB FM UNSUB FM
                              Life Style Good Morning Wishes 1.00 1 Alert / Day SUB GM UNSUB GM
                              Life Style Personality Tips 1.00 1 Alert / Day SUB PT UNSUB PT
                              Life Style Thought for the Day 1.00 1 Alert / Day SUB TD UNSUB TD
                              Life Style Thirukural 1.00 1 Alert / Day SUB TK UNSUB TK
                              Life Style Health Tips 1.00 1 Alert / Day SUB HT UNSUB HT
                              Life Style Beauty Tips 1.00 1 Alert / Day SUB BEA UNSUB BEA
                              Life Style Fasion Tips 1.00 1 Alert / Day SUB FT UNSUB FT
                              Life Style Art Of Living 1.00 1 Alert / Day SUB AOL UNSUB AOL
                              Life Style Cooking Tips 1.00 1 Alert / Day SUB CT UNSUB CT
                              Fun Zone Love Tips 1.00 1 Alert / Day SUB LOVE UNSUB LOVE
                              Fun Zone Love Picture 1.00 1 Alert / Day SUB LUV UNSUB LUV
                              Fun Zone Dating Tips 1.00 1 Alert / Day SUB DT UNSUB DT
                              Fun Zone Masala Joke 1.00 1 Alert / Day SUB MJ UNSUB MJ
                              Fun Zone Office Humor 1.00 1 Alert / Day SUB OH UNSUB OH
                              Devotional Bible Service 1.00 1 Alert / Day SUB BL UNSUB BL
                              Devotional Quran 1.00 1 Alert / Day SUB QR UNSUB QR
                              Devotional Gita quotes 1.00 1 Alert / Day SUB GITA UNSUB GITA
                              Devotional Buddhism 1.00 1 Alert / Day SUB BUD UNSUB BUD
                              Devotional Devotional Picture 1.00 2 Alert / Day(1 Picture Message, 1 Prayer Message) SUB DP UNSUB DP
                              Entertainment Zone Movie Gossips 1.00 1 Alert / Day SUB FILM UNSUB FILM
                              Entertainment Zone Celebrity Picture 1.00 1 Alert / Day SUB CP UNSUB CP
                              Business Zone Stock Alerts 1.00 1 Alert / Day SUB HS UNSUB HS
                              Business Zone Business News 1.00 3 Alerts / Day SUB BIZ UNSUB BIZ
                              Business Zone Commodity Alert 1.00 3 Alerts / Day SUB CA UNSUB CA
                              Sports Zone Sports alerts 1.00 3 Alert / Day (National & International) SUB SPO UNSUB SPO
                              Sports Zone Cricket Alert 3.00 Only on Match Days SUB CRI UNSUB CRI
                              Sports Zone Football Update 1.00 1 Alert / Day SUB FOT UNSUB FOT
                              Sports Zone Formula One Update 1.00 1 Alert / Day SUB FOR UNSUB FOR
                              Sports Zone Tennis 1.00 3 Alerts / Day SUB WIM UNSUB WIM
                              Sports Zone Local Game 1.00 1 Alert / Day SUB LG UNSUB LG
                              Astrology General Astro Alert 1.00 1 Alert / Day SUB ASTRO UNSUB ASTRO
                              Astrology Astro Aqurius 1.00 1 Alert / Day SUB AQU UNSUB AQU
                              Astrology Astro Aries 1.00 1 Alert / Day SUB ARI UNSUB ARI
                              Astrology Astro Cancer 1.00 1 Alert / Day SUB CAN UNSUB CAN
                              Astrology Astro Capricorn 1.00 1 Alert / Day SUB CAP UNSUB CAP
                              Astrology Gemini Sun Sign 1.00 1 Alert / Day SUB GEM UNSUB GEM
                              Astrology Leo Sun Sign 1.00 1 Alert / Day SUB LEO UNSUB LEO
                              Astrology Libra Sun Sign 1.00 1 Alert / Day SUB LIB UNSUB LIB
                              Astrology Virgo Sun Sign 1.00 1 Alert / Day SUB VIR UNSUB VIR
                              Astrology Taurus Sun Sign 1.00 1 Alert / Day SUB TAU UNSUB TAU
                              Astrology Scorpio Sun Sign 1.00 1 Alert / Day SUB SCO UNSUB SCO
                              Astrology Sagitarius Sun Sign 1.00 1 Alert / Day SUB SAG UNSUB SAG
                              Astrology Pisces Sun Sign 1.00 1 Alert / Day SUB PIS UNSUB PIS
                              Astrology Numerology 1.00 1 Alert / Day SUB NUM UNSUB NUM
                              Astrology Youth Astro 1.00 1 Alert / Day SUB YA UNSUB YA
                              Literary Zone English Vocabulary 1.00 1 Alert / Day SUB EG UNSUB EG
                              Literary Zone French vocabulary 1.00 1 Alert / Day SUB FL UNSUB FL
                              Literary Zone News about latest Books releases 1.00 1 Alert / Day SUB NB UNSUB NB
                              check this out... this really works...

                              http://www.ap.bsnl.co.in/Web%20site/Activation%20and%20Deactivation%20of%20SMS%2...
                              Hi,
                              I am a BSNL Cellone customer ([protected]) in Krishnagar, West Bengal. I want to stop all the business messege. Pl.let me know how can I get rid of these problem.
                              Kumar.
                              Hi,
                              My sister who is in chennai has been receiving sms from 52906001 since last week. her no. is [protected] she has been under stress for the last two years. so, I request the authorities to stop sending sms.

                              BSNL — unsubscribe SMS from 52906

                              I am a BSNL Cellone customer ([protected]) in kolkata. Since 18th December I am getting SMSs from 52906 and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.

                              Please check your records and stop such SMSs and also refund the lost balance at the earliest.
                              Hi,
                              I am a BSNL Cellone customer ([protected]) in Golaghat Assam. Since a month I am getting SMSs from 52906 and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service.
                              Please let me know how to get rid of this problem and also how to recover the lost balance.
                              Reply by email that HOW CAN I UNSUBSCRIBE THAT SERVICE.
                              my email id is "[protected]@gmail.com"
                              plz reply...

                              CellOne — unwanted sms from bsnl

                              I have two bsnl mobile connections, i.e. [protected] and [protected]
                              but i received unwanted sms from the provider of bsnl network and deducting the money from my mobiles without my knowledge. Hence i request you to pl keep into my mobile nos
                              DO NOT DISTURB MODE WITH UNWANTED SMS to avoid irritation on bsnl network
                              Thank you
                              Today,
                              I too had received the unwanted SMS from BT-126300 and Rs.30 got deducted from by balance. Please inform me to call which number to complain and how to unsubscribe this chat. I'm a prepaid BSNL Customer. For such fraudulent debit, I should file my protest immediately. Hence help me out. Is there any way to stop receiving sms. Inform me if any?
                              Hi

                              I am CellOne customer with mobile number [protected]. I have received 2 unwanted and unopted value added service SMSs on 01-Mar-2011 and 02-Mar-2011 from the no.[protected]. Balance from Prepaid Account deducted by Rs 1/- every time. And when I sent UNSUB ALL message to[protected] the message can not send and when sent on 52906 the delivery report shows failed and Rs 2/- deduced from my account.
                              Please let me know how to get rid of this problem and also how to recover the lost balance.

                              BSNL — unsubscribe of messages from 52906

                              hi my number is [protected], from last 1 month i have been getting world cup cricket sms update and i want to stop it. I have already sent messages for unsubscribe as UNSUB CRI no of times but still i m getting messages from 52906. plz somebody help me.
                              E mail: [protected]@yahoo.co.in
                              Hi,
                              I am a BSNL Cellone customer ([protected]) in West Bengal (presently staying in Visakhapatnam). Since 1st week of March I am getting SMSs from 52906 and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.
                              Please let me know how to get rid of this problem and also how to recover the lost balance also I am not at all interested in any type of your promotional sms's.
                              All,

                              when I investigated, I found out that this short code belongs to a company called Symbiotic Infotech from chennai. Legal action including criminal action should be initiated against this company and BSNL as joint respondents. I googled to search more information about this company and you get the address also there.
                              send complain via sms to [protected]@symbioticinfo.com, the owner of the 52906 with CC to GM, BSNL of your circle. send 100 times and flooded their inbox with your complain and force them to act.

                              BSNL — Unwanted & fraudulent SMS

                              Rs. 30/- were deducted from my pre-paid Bsnl Mobile( No. [protected]) on[protected]through one SMS from[protected] for which I had not opted at all.
                              I contacted my service provider for the activation of 'DND' service which was activated on 18th April 2011
                              On 1st August again I received one SMS from BP-57000 regarding the same Cricket Alerts( for which I was duped of Rs. 30/- earlier) & few more SMS have started pouring in my cellphone after the activation of ' DND' on 18th April 2011.
                              Is their any authority in India to tame these rascals who unnecessarily & fraudulently fleece the customers?
                              I AM A CUMTOMER OF CELLONE MY MOBILE NO IS [protected] SINCE 2005 .PRESENTLY I AM IN BOSTON IN USA I AM HAVING INTERNATIONAL ROAMING FACILITIES ON THIS MOB, AND AS YOU ARE AWARE THAT SMS SENT ON INTERNATIONAL ROAMING FACILITIES COST ME RS-56 FOR EACH SMS, I AM GETTING UNNESSARY SMS FROM NO[protected] PEASE HELP ME GET RID OF THIS AND GET MY ABOVE THIS PAYMENT RECOVERED.

                              SINCERELY
                              RAM SWAROOP MALI, P NO-138 KAILASH NAGAR JAIPUR RAJASTAHN
                              Hi
                              I am customer of BSNL ([protected]), i am getting Art of Living message from 57171/155223, and deducting Rs 5 from my balance from last two weeks, I do n't know when and it has activated, I am trying to stop this service by sending message But message cant send.So I request you to let me know how will I de-active this
                              service which is not valuable for me.
                              And also active my DO NOT DISTURB service for this number.

                              please reply through mail [protected]@gmail.com
                              Helpful
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                                R
                                ravi kumar thakur
                                from Gurgaon, Haryana
                                Dec 8, 2009
                                Resolved
                                Report
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                                Resolved

                                I have applied for broadband connection on 21 Nov 09 in Sector 49 , Gurgaon. After repeated attempts a telephone connection No 2213005 was fitted on 25 Nov 09. However the broadband connection has still not been provided despite putting complaints on telephone everyday with the local Bsnl office tele No 221900,2218500, 2339336.
                                I had applied for this connection soleley for broadband . After almost 20 days Bsnl is still not taking any action.
                                Concerned authorities are requested to take some action.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                i am suffring a brod band complain due to 30 day's and i infrom my local exchange last 20 day's ago.But the exchange not take any action to solve my problem, when i meet J.T.O he say's i knew this problm to my higher othority but sitt now i have no soluation.

                                my problem is my brod band connection started 20 minutes latter.
                                at first when i push the switch to my modrem it three light blinking constantly twenty minutes and when blinking stop then it hve no link, then stopped the moderm switch and restart then it connect properly.

                                I fedup to this poor connection and request you please solve my problem.

                                BSNL Broadband — not working poperly

                                There is no connection of broadband on sunday and saterday and sometime otherday from starting. my broadband phone no is 25233652.my mobile no is [protected].i.d is shiv_3652.I have complain panihati telephone exchange but there is no assistance to solve the problem.
                                dear sir
                                my land line no.[protected] with broad band connection .

                                on dt. 16/04/09 my land line and broad band connection totaly failed .

                                pls check my connection .



                                thanking you
                                Dear sir:
                                My telephone no is[protected] on which i had registere for broadband connection, i used it from last six months but before three months i disconnect it because i had to go out of station, now i had regestered for new connection before 25 days, before 10 days they give me username and password-but still i didn't get the services. Technician came twice and says there are something port problem from bsnl side, but still nothing will be done from bsnl side. please take some needfull actions.

                                BSNL Broadband — Phone Not Working Properly

                                I am a BSNL Landline consumer. My Telephone no is[protected]
                                Since 2-3 Months my phone not working Properly. There is some problem in sound because to LINE Fault.
                                I have already complaint this problem to BSNL consumer care Bhilwara but no solution.

                                BSNL Broadband — Braodband not working

                                Ph No.: 22541570
                                58 Aram Park, Near Ram Nagar, Krishan Nagar, Delhi-110051

                                Dear Sir,
                                My broadband connection is not working due to disturbance on the line. I made complaint for disturbance several times.but no result,

                                moreover there has alsobeen the issue of speed. i hardly get speed of 30 kbps, when i m entitled to get atleast 256 kbps as i m using 256 combo unlimited plan

                                Please tell me why should i pay for the service which i m not getting properly, thus the charges of my broadband plan shud be refunded for this month. Sir i am fed up of MTNL service, please solve my issue or else i have no other option left, to shift to other companies
                                Thanks

                                BSNL Broadband — broadband not working properly

                                i have got a bsnl broadband with my fixed phone line whose no. is[protected]. from the last 6 month there has been problem with the link in the broadband connection. other users of the area have got good connection but there is problem with our connection only. we also made a complain at the bsnl exchange. they also sent their service man for checking out the problem but they could not figure out the problem. now they even dont listen to our words.
                                so now fed up with the problem. plz advice me what to do and if i can file a case in consumer court or not. if i can then please tell me the procedure for it and how much time will be required to sort out the problem.

                                BSNL Broadband — Broadband not working properly

                                Hi,


                                I am facing problem with the broad band connectivity from the begining. In spite of my number of complaints to BSNL and Laxmikanth from Belavadi telephone exchange Mysore nothing has happened yet.

                                I am getting frustred by BSNL service. If it does not get sorted out early I want my refund done and i will go to some private services like airtel or reliance.


                                Pls act immediately and call me on my cell : [protected]
                                i am extremely ashamed of complaining against the goverment service. the broadband service of BSNL is not connecting. it seem that my money is getting converted into water. the server is down most of the time. while taking connection we were pleased by many people many times but it seems that there work was limited till there. no action against the weak service of bsnl broadband...i hope this may help me some way...i am extreamly sorry to complain but now i am really tensed with this...if further no action is taken then i may have to switch over AIRTEL or TATA...

                                BSNL — brodband

                                No provision for see my internet account useage

                                BSNL, Broadband — INTERNET IS NTOT WORKING

                                MY INTERNET BROADBAND CONNECTION IS NOT WORKING FROM 03/12/2009
                                MY PH. No. IS 2700788. PLS. TRY TO SOLVE THE PROBLEM ASAP.
                                I have taken a BSNL broadband connection. I am facing problem in its operation. I visited BSNL sec 12 office and Head office. I was told to meet Ms Shardha. On meeting her she gave me the number 2223000 to lodge the complaint. On talking to this number, I was given a fresh number 2399000 and I was asked to talk Mr Jitendra or Mr Harish. The beuty of this mumber is that firstly no body picks up th ephone and if by chance somebody pichsup then it is told that none of the above officers are available.
                                Now a days lot many private players like Airtel, Tata etc are avaialble hence BSNL should try to take care of few those clients, who are yet attached with them .Otherwise they are goinbg to loose these little left out clients also.
                                Can some body take care of my complaint.
                                I wanted to take an internet connection. I thought BSNL being a reliable company is better. I filled in the form and paid fee around 5 of Jan 2010. After 5-6 days I got a telephone without the internet connection. After a week or so after I got a modem and the person who came to install it told me that I would have to pay the installation charges. I was surprised to know that why I was not informed about this at the beginning.

                                The next day, 0n 18th, the internet was not working. Since then I have been calling BSNL to fix up the problem with no proper response. I think BSNL is still a public company with no fear of losing jobs. I wanted to run the internet before 10th of January. I had a big assignment.

                                Now I am fed up with BSNL and want to withdraw the internet connection and keep the landline phone. I do not trust BSNL internet at all. Please resolve the matter soon.

                                My telephone no. is[protected] and mobile no. is [protected]

                                BSNL, Broadband — BROADBAND IS NOT WORKING PROPERLY

                                BROADBAND IS NOT WORKING PROPERLY. BROADBAND INSTALLED ON 23.02.10. SEVERAL TIMES, I HAVE REQUESTED OVER PHONE AND LODGED COMPLAIN THROUGH TELEPHONE , I HAVE NIEITHER ANY RESPONSE IS RECEIVED TILL DATE NOR ANY ACTION TAKEN TO SEND REPRESENTATIVE TO SOLVE THE PLOBLEM I AM FACING. IT SI NOT ACTIVATED PROPERLY. AFTER OPENING OF INTERNET, IMMEDIATELY IT IS GOING OUT OF INTERNET OR BEMOE HANG OVER. AGAIN, I USED TO RE-ENTER MY USER ID & PASSWORD FOR OPENING UP INTERNET. SINCCE INSTALLATION I AM FACING THIS PROBLEM. I ALSO TALKED TO MR ASH,SDE(TELE COMMN.), KOLKATA-4, OVER PHONE REGARDING THIS PROBLEM. HE ADVISED ME TO LODGE COMPLAIN AND ACTED AS PER HIS ADVISE. BUT TILL DATE THE PROBLEM HAS NOT YET BEEN SOLVED.

                                BISHNU PADA KAYAL
                                PH.NO.[protected]/8936
                                MOB.PH.-[protected]
                                221/A, APC ROAD ,KOLKATA-4
                                I've registered a complaint on Docket No. [protected] for a *week* now. No response from your end. The complaint cannot get re registered since it is already registered.

                                Request to expedite, since its been 10 days now.

                                Wg Cdr A.K Yadav
                                i have done a mistake by taking BSNL land line no 2213332 in Gurgaon Sispal Vihar sec 49 basically for wi-fi.
                                paid money on 18 Oct
                                telephone line installed on 28 Oct
                                Modum connected on 04 Nov
                                no internet connectivity till today i.e 07 Nov
                                sad part is two number provided by of Div Engr [protected] not answered most of the time and once answered intimated that it will be done today by arranging visit but day is over and no progress
                                another number [protected] not answered at all.
                                Gos saves BSNL
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                                  D
                                  D B Bisht
                                  from Mumbai, Maharashtra
                                  Dec 8, 2009
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                                  I HAVE LIFETIME BSNL MOBILE NO.[protected] SINCE LONG.I HAD SENT MESSAGE ON 19.11.09 AS "ACT 1S" FOR 1 PAISE/SEC. PLAN AND BSNL DEDUCTED RS.69/ FOR THAT WORK AND INFORMED THAT MY PLAN HAS BEEN CHANGED. AFTER THAT I CHECKED MANY TIMES AND COMPLAINT [protected] (FROM OTHER MOBILE) MANY TIMES BUT THE PLAN HAS STILL NOT BEEN CHANGED. BSNL IS STILL DEDUCTING Rs. 1.00 FOR 2 SEC. LOCAL CALLS & Rs. 1.50 FOR 30 SEC. STD CALLS. I HAVE LOST SOME CONSIDAREBLE AMOUNT IN THIS. ALSO I AM NOT ABLE TO ACCESS TO ANY CUSTOMER CARE BSNL NUMBERS. I HAD REQUESTED MANY TIMES BSNL AUTHORITIES TO SOLVE THE PROBLEM AND COMPLAINED ON LINE MANY TIMES BUT BSNL AUTHORITIES HAVE NO TIME TO SEE MY COMPLAIN. I AGAIN WANT TO REMIND THE BSNL AUTHORITIES THROUGH THIS COMPLAIN AND HOPE THAT THEY WILL SOLVE MY PROBLEM AS EARLY AS POSSIBLE OTHERWISE WILL REFUND MY AMOUNT Rs.69/-.
                                  D B Bisht, Matru Ami, Joshi Baug, KALYAN(W)
                                  Date : 08.12.09
                                  +1 photos

                                  Life Time Plan — Not going call from cell

                                  I am life time customer my cell no [protected]
                                  out going call not going . please solve my problum
                                  I am life time customer my cell no [protected]
                                  out going call not going . please solve my problum
                                  No access to any BSNL free phone service and non implimentation of 1paise/sec.Plan even after deducting Rs.69/ from my account
                                  I HAVE LIFETIME BSNL MOBILE NO.[protected] SINCE LONG.I HAD SENT MESSAGE ON 19.11.09 AS "ACT 1S" FOR 1 PAISE/SEC. PLAN AND BSNL DEDUCTED RS.69/ FOR THAT WORK AND INFORMED THAT MY PLAN HAS BEEN CHANGED. AFTER THAT I CHECKED MANY TIMES AND COMPLAINT [protected] (FROM OTHER MOBILE) MANY TIMES BUT THE PLAN HAS STILL NOT BEEN CHANGED. BSNL IS STILL DEDUCTING Rs. 1.00 FOR 2 SEC. LOCAL CALLS & Rs. 1.50 FOR 30 SEC. STD CALLS. I HAVE LOST SOME CONSIDAREBLE AMOUNT IN THIS. ALSO I AM NOT ABLE TO ACCESS TO ANY CUSTOMER CARE BSNL NUMBERS. I HAD REQUESTED MANY TIMES BSNL AUTHORITIES TO SOLVE THE PROBLEM AND COMPLAINED ON LINE MANY TIMES BUT BSNL AUTHORITIES HAVE NO TIME TO SEE MY COMPLAIN. I AGAIN WANT TO REMIND THE BSNL AUTHORITIES THROUGH THIS COMPLAIN AND HOPE THAT THEY WILL SOLVE MY PROBLEM AS EARLY AS POSSIBLE OTHERWISE WILL REFUND MY AMOUNT Rs.69/-.
                                  D B Bisht, Matru Ami, Joshi Baug, KALYAN(W)
                                  Date : 08.12.09
                                  My jharkand BSNL SIM was dead 4 5 months. I recharged and activated it for 6 months thru rs54 voucher. Thereafter I recharged it by rs45 ip/sec plan.. after 4-5 days of rcg it got activated
                                  More than 6 years i am not using the vsnl number. Already i have forgotten my number and the sim card has misplaced . my name is prolay kar. can you tell me mobile number?

                                  email. kar.[protected]@yaho.com
                                  more than 6 years i was not using my bsnl mobile no. in the meantime i misplaced my SIM card and forgot my number. my name is prolay kar. Would u please help me to remind my number?
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                                    G
                                    Govind Acharekar
                                    from Mumbai, Maharashtra
                                    Dec 8, 2009
                                    Resolved
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                                    Resolved

                                    Today (8/12/2009) morning I observed that my outgoing was stopped by BSNL and I received message to contact 24365 for further details. I contacted customer care immediately where I kept on hold for 40 minutes by thier representative Mr Nilesh on first time, 22 minutes on second time by same person, 18 minutes on third time by Mr Sachin. But no one has told me the reason for stopping of outgoing as everyone was telling thier system is not updated. On my sixth attempt Ms Jyoti has transferred the call to thier Senior Excutive Mr Yadav who told that I have not paid the bill dated 5th Dec 2009 hence facility is stopped. I informed them that today is 8th Dec 2009 and till date I have not received any biill or any intimation regrding payment, then how can I pay? And the next question is when it is only two days passed and the bill is not received to me, how can service provider stop the facility before the due date(23.12.2009). I had paid last bill of date 5th Nov 2009 on due date 23.11.2009. Mr Yadav told me that you once again call the customer care and log your complaint and get complaint number, then only we will able to solve your querry. Again I called customer care where again I had not been responded in first attempt. During my third attempt after 35 minutes Mr Silvester has logged my compaint and given me comaplint no 3469114.
                                    I am reaally fade up with the service and the treatment given by BSNL representatives and their officers. I spent almost more than 4 hours t know the reasons for stopping of the service. the reasons for stopping the service are not valid at all. after paying on time and be the loyal customer for more than 10 years BSNL is giving such embarassing treatment which has disturbed and tortured me. Therfore I request you to look into the matter and give me the justice by restarting my facility immediately and compensation for my mental torture.

                                    Govind Acharekar
                                    Aurangabad
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    BSNL — Outgoing stopped

                                    My mobile no. 91 [protected] ,since many years, suddenly outgoing phone stoped, I got balance of Rs. 648/- ( approx ). I am in trouble so please do need full in matter.
                                    Thanks,
                                    H K thakar
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                                      S
                                      Surendra Kumar Soni
                                      from Coimbatore, Tamil Nadu
                                      Dec 8, 2009
                                      Resolved
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                                      Resolved

                                      I am a senior citizen of 79 years old and living with my wife, who is of 76 years age at 5/333 Malviya Nagar, Jaipur (Raj.). We are the only two persons living at the above address. I am a heart patient and also suffered brain stroke 3 times. My son is living in Newyork (USA).
                                      I have got one BSNL landline connection No.[protected] in the name of my son installed at my residence. This is the only mode of communication with us to contact our doctors, relatives (including my son's family residing in USA) or to call in any emergency.
                                      In the last 6 months very frequently my above said telephone connection became dead and after repeated requests at all levels it was put to order. Recently 4 days back again it became dead. I lodged the complaint and also talked to the JTO/SDO of the area, but nothing was done in this matter. It seems they are not realising the hardship we are facing in this matter.
                                      We therefore request you to kindly look into the matter and resolve the complaint permanently.
                                      Thanks.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      BSNL Landline Connection — telephone not working

                                      my tel no is[protected]. my telephone is not working since three month and i am paying bill still reguler however i have complaine at local office numereousely but not getting much response.. kindely do the need full because i am suffering a lot by such disconnect telephone..

                                      BSNL — dead connection

                                      Land line teli no[protected] is dead since 15 days i lodged the complaint at commercial street & complaint no -286&391 but there is no responce since the date ..very bad service of product. do the needful.
                                      My telephone number is[protected], is not working since three weeks. i don't know where i have to complaint.Please check my landline connection as early as possible.thanks in advace.

                                      BSNL Landline Connection — Refund not received till date 04.05.09

                                      We surrendered the Landline connection on 11th February 2009 in Adyar Exchange and settled the dues on call charges. The employee said we will get our refund of security deposit within 2 months. Till date we have not received the refund. This is the way the department works and was also one of the reason for terminating the connection.

                                      BSNL Landline — Dead connection

                                      Our phone #[protected] is dead for more than a month and no steps are taken to restore it.

                                      This is done even after being loyal to the company by paying the bills on regular basis.

                                      Now, with the current status, is it fine to pay the bill?

                                      Please advise.

                                      Thanks,

                                      Dhaval

                                      BSNL — Phone connection

                                      BSNL land line connection is not good. I am unsatisfied.
                                      They fixed very old cable and I/O. Monthly 2 times repair, Call rates are also very high.
                                      Dear sir i have applied for a new connection of bsnl landline on 11 june 2009. Vide your receipt no 0905803 . But till date we have not received any reply from your side. I request to you kindly look the metter and do the needful as soon as possiable.

                                      Shri Sai Nath Porofolio and consultents.

                                      Pradeep juyal
                                      Partner
                                      m-[protected]

                                      Residency connection — Phone dead

                                      Dear Sir,
                                      My no:[protected] was dead for past 20 & more days.Not only mine,also the nearby connections including[protected] & more...But still no steps has been taken to resolve the problem.Hope it ll give me a good result.Also pls suggest me if there is any other plan by which i can reduce my basic rental.

                                      thanks & regards,
                                      Muthusamy.S
                                      [protected]

                                      Landline Connection — dead landline phone

                                      My landphone is dead since last two months or more, I am providing the following details regarding my landphone :-
                                      Ph.No.:[protected]
                                      A/c No.:- [protected]
                                      I hope the abovementioned details are sufficient for the complaint purpose and expect an immediate action against this complaint.
                                      Since morning my phone is dead.My number is[protected].I contacted on 198 they gave me two numbers
                                      [protected] &[protected] but no one is picking up the phone.Please solve this problem as soon as possible.

                                      BSNL Landline Connection — landline is dead

                                      my phone line is dead till last 5 days!

                                      BSNL — phone connection is dead

                                      i had mailed you few hours before.. but forgot to attach landline number...
                                      the number is[protected].....
                                      phone has been dead for past some days and it needs to be repaired soon...
                                      hopin that you will do necessary actions soon.

                                      BSNL — LANDLINE CONNECTION DEAD

                                      My Phone is not working during the last 5 more days. I already reported to the BSNL Office at Pacha in Trivandrum District. Not received any response from the part of the Officials who are dealing this complaint. My phone No. is 2840530.Kindly look into the matter and make an immediate step to rectify my problem. Thanking you,

                                      V.L. Manoj, Viswa Vilas, Nanniyode, Pacha P.O.

                                      BSNL — BSNL Landline Phone is Dead since 8 Months

                                      My home land line phone[protected] is dead from past 7 to 8 months due to non availability of permanent employee at local exchange. I lodged the complaint and also talked to the JTO/SDO of the area, but nothing was done in this matter. It seems they are not realizing the hardship we are facing in this matter.
                                      I therefore request you to kindly look into the matter and resolve the complaint permanently.
                                      Thanks.

                                      Naresh Mishra
                                      S/O Shri Dinesh Chandra Mishra
                                      Village – Shelkhola
                                      Post – Dewal
                                      Distt. – Chamoli, Garhwal
                                      Phone No. – 01363 – 276243
                                      Mobile No. : [protected]
                                      Respected Sir,
                                      My BSNL landline phone no.[protected] is dead several times in past two month.
                                      I have made complaint via BSNL compalint reference no. is 1432010 dated 22/02/2011. Request BSNL to ensure that phone works.

                                      From:
                                      krishna ram
                                      Vill. kakrer
                                      P.O. Khaira
                                      Teh Palampur & Distt. Kangra
                                      H.P.

                                      BSNL — Phone connection dead

                                      phone dead but no response frm autority
                                      telephone dead
                                      My telephone details is[protected].
                                      From last 7 days, telephone is dead.
                                      I have complained throughfault reporting.
                                      There was no response.
                                      we given complained him for the dead telephone. but no staff of bsnl has yet come to rectify the problem.
                                      This is a pathetic condition of bsnl services in this competitive time.
                                      but still there is no action against this case,

                                      please do the needful

                                      BSNL — Landline connection is dead

                                      Dear Sir,

                                      I possess BSNL land-line connection. The land line no. is [protected]
                                      Since three (3) days the phone becomes dead.
                                      Kindly do needful.

                                      Usufbhai Fatteh
                                      Chhipa ole,
                                      At. & Po. - RANUJ
                                      Tal.- Patan
                                      Pincode 384275
                                      Phone No.- [protected]
                                      Mobile- [protected]
                                      E-mail ID - [protected]@gmail.com
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                                        L
                                        Liladhar
                                        from Rajkot, Gujarat
                                        Dec 7, 2009
                                        Resolved
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                                        Resolved

                                        I got my broadband two days back. (750 Unlimited)
                                        as per the plan the should be 256kbps but i am getting max 30kbps.
                                        and now i noticed some on the sites have be blocked by BSNL which i use regularly.
                                        like. my own website, my Shell server, my webhosting server, i am not able to use my paid services bcz other this no reason blocking.

                                        why we are not getting freedom to use things in our way when we are paying for it ?
                                        or we are paying to them bcz we are stupid ?
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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