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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 665

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A
amit dhar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe of services

i have gprs connection on my mobile phone during the surfing i opted for the wapsubscription of indiatimes video clips from 58888 for one week with the charges of Rs.10/- it doesn't mentioned in their offer that this subscription is continued after one week. i opted the same for one week but this is continued, the amount of Rs.10/- deducted every week from my account i also opt for unsubscribe this offer through their link provided...
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R
R.Seetharamarao
from Mumbai, Maharashtra
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Missed call alerts

I am not provided the service of MISSED CALL ALERTS on my prepaid cellone mobile no.[protected], inspite of my repeated requests.Let the service provider attend to this immediately...
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P
Priyvrat
from Adilabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband connection and STD activation

Sir,
I have the honour to state I got a BSNL broadband connection (Home Plan 500C) through BSNL , Sector 20, Panchkula w.e.f. 09.12.2009 on telephone number[protected] and deposited all the payments in respect of Modum etc. in the BSNL office in Sector 20, Panchkula. Eversince its installation, the above telephone did not work for STD and consequently the I could not use the broadband facility as user ID and password provided...
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R
R.Seetharamarao
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

chating messages

Messages without actual phone numbers are being flashed on my mobile no.[protected] requesting to chat with some un known person displaying a name (may be proxy).All attempts to speak with the so called person fail by100 %., even after following the recorded directions of the service provider.But billing is deducted from my balance immediately.This is nothing but pre intentional cheating for an improper gain.The concerned official mechanism...
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Y
Yagnesh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service,No Network,Slow Download Speeds

I Live in coimbatore I ' ve just baught BSNL EVDO about 2 months a ago initially i got blazing speeds around 1.8 to 2.0 Mbps and downloads of 102 kbps ........ but for past 20 days the speeds are drastic I get only around 330 kbps and download speeds of 10 t0 20 kbps ......... Even though i am at a radius of 200 m from EVDO tower ...... I went to see the AE of Will Section he suggested a reprogram of my card with all that the problem...
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SANKAR NATH PRAMANIK
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill Payments

I am a Sr. Citizen of India, implanted with Dual Chambers Pace-Makers, had recently undergone Angiogram followed by Angioplasty. It is therefore not possible for me to go BSNL-Angad, Mirzapur Circle, District Town Mirzapu for making ayments every months. Moreover No BSNL-Mirzapur bills are being sent to me. I had to go to Angad got issued Duplicate-Bills and make payments. At this age and in this health condition, it is not possible for me...
+1 photos
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T
Tarkeshwar Singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unreliable Internet Service

On November 16, 2009 we got BSNL broadband Internet service connection via wired telephone[protected]. Since then, there had been major service interruptions two times due to problem in the wired telephone lines. First one lasted about a week and the second one started about a week ago and there is no end in sight. We are being told that due to road construction work along the telephone line route the broadband service has been interrupted....
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K
K J Giridhar Singh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving bills

Dear Sir/Madam,

Below are my phone number and unique id details:

phone #: 27792541
UID: [protected]

I am not getting regular monthly bill for which I had also submitted a written complaint in BNSL office at Trimulgherry circle along with a copy of my current address, but to no use. However, due to non-receipt of monthly bill of my aforesaid landline I am unable to pay the bill amount on or...
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R
Raj Kumar Gautam
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Intenet does not work properly

Dear Sir,

I am also facing with my internet connection. It gets disconnected most of times in between when i use the internet. I had complained many times to Mr. Rana (Bahadurgarh BSNL, Bahadurgah) and Mr. Anil (BSNL, Bahadurgarh) about it. It does work when current is there or you can say when other persons use the internet. They are telling me that when other persons use internet, my internet get disconnected. Why it is...
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H
himanta bg
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account not updated/Non working of Hello Tunes

I'm a cunsumer of BSNL Postpaid connection since last 2006. From last few months back the service provider disconnected my phone lines without informing outstanding @ Rs. 565/- though my credit limit Rs. 2000/-.Also,they added previous paid amount in next the next bill. I think it's trick of them to collect extra re-connection charge Rs. 100/-. I"ve one more complain, while I'm trying to take Hello Tunes service they...
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S
sabarish
from Ottappalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MALFUNCTION IN SMS ALERT

Iam using an old students suvida sim. my number starts with '9447' series. so recently (about 1 week before)
i started getting sms balance alert whenever i sent a msg. its really a pretty gud facility. but wen i started sending group sms the facility began to malfunction. after sending the group sms i was not able to get the sms balance alerts . also I WAS NOT ABLE TO CHECK MY BALANCE WITH*123# OR *102#,PLEASE HELP ME.I...
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A
Anish Chatterjee
from Sambalpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Bill despatch for the month of November 09

Dear Madam / Sir,

It has been only 3 months since using BSNL Broadband service in my rented house in jamshedpur. The connection was established and became fully functional on 18 August 2009. For the first 3 months the bills were fine and according to the plan suggested.
PLAN: 500 Combo with free download from 2 AM to 8 AM everyday. Rest for the month is 1.5 GB
Pls find the details of the last 3 months billing:br...
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J
J. Sooryanarayana
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper recharge of cellone prepaid voucher

I am having cell one mobile No [protected] in my name with vennela scheme. when BSNL offered full talk after detailed discussion I have opted to recharge with Rs.3300/- coupon and details shown on that day in my handset as vennela plus scheme: "balance: Rs.3700, validity: 3 years, next recharge date: August 2010. Please recharge with Rs.100/- topup for validity extension." The outgoing call facility was stopped on 14-12-09 and a...
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N
NAMARATA
from Bengaluru, Karnataka
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SUBSCRIBE MUSIC STATION

CELLONE PREPAID CONNECTION NO.[protected]
OCT-09 SMS CAME FROM #12630033 TO SUBSCRIBE MUSIC STATION.
CHILDREN CLICK YES THAT SMS. RS. 19/- DEDUCT FROM MY BALANCE.
9,NOV,2009 AGAIN SMS CAME TO CONTINIOU OR DISCONTINOU THE FACILITY.
I TALKED WITH CUSTOMER CARE CELLONE. THEY REPLIED " TO UNSUBSCRIBE. WRITE UNSUBSCRIBE TO 12630033". I TRIED MANY MANY TIMES TO THAT NUMBER BUT SMS DID NOT GO.
1,NOV,2009...
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B
bismillah gnai
from Ariyalur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

691 error in data1

well, I have got a problem in my BSNL Broadband and the BSNL employees are not helping me. They are sure as they don't know anything.

I am calling them from last 2weeks and my complin sacket no is 30020 and even then they haven't solved my problem.



Whenever I connect it says "Error:691 Invalid username or password".

And I am using the correct one as supplied...
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J
Jayvant kumar J. Punjani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill delivery

Dear Sir,

This time bsnl Junagadh hired a private agency (chamunda suppliers) to deliver the telephone bills for the period of OCT-NOV but unfortunately they did not deliver the bill properly and when I contact them about the bill, they did not replied satisfactory. If they do not deliver the bill in time the question is that who will pay the penalty? and moreover how could i get that bill? so I request you that please deliver...
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M
Mayur M Panchal
from Mumbai, Maharashtra
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Help Needed : Broadband problem not solved since last more than 6 month

My self Mayur Panchal from Ahmedabad.

Before 6 month i have BSNL broadband internet Connection. But at that time My internet was not working anymore. I had complain many times at Naroda BSNL Exchange office about this problem.And also i personally visited there 2-3 days in a week and request authorized person about my problem but none of them take any action to resolved my broadband internet connection issue properly. I had...
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P
P PITCHAI MUTHU
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network

Sir, I have BSNL post paid mobile connection from Udhampur (J&K) and my phone Number is [protected]. Name of my father is wrongly mentioned as KUNJUKUNJU whereas correct name of my father is PATHINETTAM PADI. My bill account No is[protected]. Plz kindly advise concerned authority to do the needful amendment done earliest....
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S
sudhirji.sethi
from Jhansi, Uttar Pradesh
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I received the message from +588881030

I received the message from +[protected] "thank you for subscribing to the Wap subscription service". and the message that 'the last sms was charged Rs. 30/-. I did not subscribe to any services nor did i send any such sms. Why such incidents are happening? Please take action against.....
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A
anjuri madhubabu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response to replace instrument

I have purchased CDMA (NIC Card) China made instrument for Phone no. [protected] from BSNL Office, Bapatla,guntur - D.T. Andhra Pradesh on may 2009 with Rs. 3188. It is not working since August 2009, I am requested the GM, Guntur to replace the instrument, but no use, moreever the GM,Guntur is not happy, that i registered a complint on BSNl Custmore care since 4 months, Until now my problem is not solved. I am regularly approaching the Office...
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