BharatPe — Settlement Pending Since 25 Apr

Address: Kaithal

Hi Team

Apologies for using this portal for resolution but I'm sick & tired of following up with your Customer care team. I have been following up for last 15 days for my money but your team doesnt feels like responding to it. Everytime i call them & this is what is has been said " Give us 24 hours we will provide you the resolution", 15 days have already passed hearing this statement again and again but no solution no calls/confirmation for the status and some times i get the call from your team pls provide the documents which have already been provided to the team on day one itself and this checked with one of your executive on call and he did looked the statment and confirmed that money has not been received in your account.

Now let me tell you what the whole scene - transaction dated 26/april/2021 amounting to INR 34500(INR24500+10000)
Below are the proofs :

Received Rs. 24500.00 from BALWINDER S O GOPI RAM R O GARHI on BharatPe QR. Details: bharatpe.in/txn~

Received Rs. 10000.00 from BALWINDER S O GOPI RAM R O GARHI on BharatPe QR. Details: bharatpe.in/txn~

After speaking to customer support several times they have given us the confirmation that the amount will be settled, below are the proofs:

BharatPe-Dear SHRI BALAJI JCB SPAR, We are still awaiting confirmation from your bank for your settlement of Rs. 34500. A complaint has been raised to the concerned department and we will ensure the amount reaches you within 24 hrs. https://bharatpe.in/settlements

Dear SHRI BALAJI JCB SPAR, We are awaiting confirmation from your bank on your BharatPe settlement of Rs. 34500. Dont worry, the settlement will be completed by 8pm. https://bharatpe.in/settlements

Dear SHRI BALAJI JCB SPAR, BharatPe has initiated your settlement of Rs. 34500 . It should reflect in your AXIS BANK account by 12 noon. https://bharatpe.in/settlements. But bharatpe account has not been credited into my bank account yet. Bank statement was already provided to them on the link they have given .

https://forms.gle/hNJ82FH4rvrNkBYL8

Several tickets has been raised for above mentioned complaint below are the tickets number:

#3575879
#3575747
#3579555
#3559309
#3535684
#3521063
But no solution has been made till date. Everyday i call and waste my 15 minutes and revert i get will process in 24 hours. You are requested to look into the concern and credit the amount in my account as soon as possible as it is pending from long. This gross negligence at your end is not acceptable.

[protected]
Thanks
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BharatPe customer support has been notified about the posted complaint.
 
88 Comments

Comments

Plz arjant paymant [protected]

Plz urjant payment
[protected]

payment successful

I'm not able to verify our documents. Retry option is not working. How i apply for the loan?

Please resolve my solution and back money

Please send payment back
Enech is not complate pls solve
22.06.2022 bharat pe loan amount pay but due EDI PLEASE HELP [protected].[protected]

Pls resolve asap.

loan essue

akash gautre
mo .no . [protected]
add/ hingna town vidarbha builders dhangapura hingna

I cannot receive otp to transfer the amount

EDI PROBLEM last few days
Please resolve my problem
I hope you solve this problem ASAP.
Thank you

Sar loan complete Nahin Ho Pa Raha Hai Bar Bar issue ho raha hai Mera kaun se payment bhi cut Gaya Hai 118 rupaye

Amount not credited
Amount not credited
Amount 1360
Shree ganesh medical
18th jun 11.52 can't settlement my account

18th jun not settlement my amount

As Mobile Shop Dosti chowk paithan road pachod

As Mobile Shop Dosti chowk paithan road pachod

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